Backblaze is a data storage company that offers cloud storage and backup solutions for businesses and individuals. Founded in 2007, Backblaze has become a leading provider in the industry, known for its reliable and affordable storage options. With a focus on simplicity and security, Backblaze helps customers protect their data and ensure easy access to their files whenever they need them.

Data Center Manager

Vice President of IT

Director, Sales Operations – Central & South America

Sr. Account Executive - Application Storage | Central, US

Senior Sales Operations Specialist

Sr. Media and Entertainment Alliances Director

Tax Analyst

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking an&nbsp;Sr. Manager, SRE&nbsp;to join our team!About the Role We are seeking a seasoned Sr. Manager, Site Reliability Engineering (SRE) to lead a global team of engineers responsible for the performance, availability, and reliability of our distributed services and infrastructure. This leader will drive SRE strategy, implement operational excellence frameworks, and partner with engineering and product teams to ensure customer-facing platforms meet and exceed SLAs.The Sr. Manager, SRE will balance hands-on technical leadership with strategic management, guiding the team in automation, observability, incident management, and service scalability while mentoring future leaders. Key Responsibilities: Leadership &amp; Strategy Build, lead, and mentor a team of SREs across multiple regions and time zones. Define the long-term vision and roadmap for SRE, aligning with organizational objectives. Partner with product and engineering to ensure reliability is embedded in design, development, and operations. Operational Excellence Own the end-to-end reliability of critical customer-facing services. Establish and maintain SLOs, SLIs, and error budgets to measure and enforce service quality. Drive root cause analysis and problem management for major incidents, ensuring long-term fixes are prioritized. Champion adoption of ITIL/OSS processes (incident, change, problem, and capacity management). Automation &amp; Tooling Expand automation in deployment, monitoring, testing, and incident response to reduce toil. Oversee observability platforms (e.g., Catchpoint, Grafana, Moogsoft/BigPanda, Prometheus, Datadog, etc.). Ensure robust configuration, capacity, and change management practices. Cross-Functional Collaboration Partner with Network Engineering, DevOps, NOC, and Product Engineering on scalable, resilient architecture. Support business continuity, disaster recovery, and compliance requirements. Engage with vendors and service providers to manage SLAs and performance outcomes. People Development Hire, coach, and develop engineers and managers, creating strong career paths within SRE. Foster a culture of reliability, accountability, and continuous improvement. Lead succession planning and leadership pipeline development. Qualifications: Education &amp; Experience Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred). 10+ years in infrastructure, reliability, or operations engineering roles. 5+ years in people leadership with experience managing managers and global teams. Technical Skills Deep expertise in Linux operating systems (administration, performance tuning, troubleshooting, security hardening). Strong knowledge of distributed systems, cloud platforms (AWS, GCP, Azure, private cloud), and networking fundamentals. Solid background in observability, monitoring, logging, and alerting frameworks. Proficiency with automation (Python, Go, Ansible, Terraform, CI/CD pipelines). Familiarity with containers (Kubernetes, Docker) and microservices architectures. Strong understanding of ITIL/OSS frameworks, SLO/error budget practices, and incident management at scale. Leadership Skills Proven ability to manage large-scale, high-availability environments. Strong communication skills with executive presence; able to translate technical topics into business outcomes. Demonstrated success in building and maturing high-performing SRE/operations teams. Preferred Attributes Experience in a service provider, CDN, or large-scale SaaS environment. Familiarity with compliance and regulatory frameworks (SOC 2, ISO 27001, GDPR). Track record of driving cultural transformation toward reliability-first principles. What We Offer Competitive compensation and benefits package. Opportunity to shape the future of global reliability engineering at scale. Collaborative culture with strong support for innovation and career growth. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.The base pay range for this position is $175,000 - $215,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Sr. Manager, SRE

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a NOC Technician II to join our team! What You’ll Do:&nbsp; Act as first point of contact for all customer affecting issues Be a Key Driver for managing the resolution of technical problems Ensure that incident management processes are following and that incident post-mortems are completed to capture process deviations and areas for improvement Deliver consistent communication to Management Respond to zabbix alerts/regular monitoring of zabbix, either by taking direct action on alerts or escalating. Acknowledge every alert if direct action taken, or with escalation point of contact. Make sure escalations are handed off successfully. Ensure health of pods across all sites (define pod alerts on zabbix). Work through daily filesystem checks for pods. Troubleshoot technical issues for DC Techs -&gt; advanced pod questions, deployment questions, migration troubleshooting, and ansible playbook issues. Identification and escalating any potential issues regarding the network. Vault pre-deployment configuration and testing. Start Vault Migrations, monitor migration pods, handle applicable migration pod health checks. Document/Work on automating Daily Items. Document/Provide Network IP's for upcoming deployments. Monitor Releases/Updates to the Server Farm, escalate issues as they arise. Engaging in on-call rotation shifts. Assist fellow TechOps team members in handling tasks. Making recommendations for improvements in organizational productivity. Be able to work outside of normal business hours(weekend shift, holidays &amp; evenings) as needed The Right Fit: Must be located in Bangalore. 2 - 4 years of relevant experience. Knowledge of Sysadmin and Linux skills. Desire to learn and develop all necessary technical skills. Strong analytical thinking. Strong skills in working with different teams and communication. Knowledge of network cabling, network classification, and network topology. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. &nbsp;

NOC Technician II

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.&nbsp;But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a GTM Data Analyst to join our team! What You’ll Do: You'll partner closely with Sales, Customer Success, and Finance (FP&amp;A), primarily focusing on building, maintaining, and enhancing the reports and dashboards they rely on daily. Your work will translate complex data into the clear visualizations that drive efficient decision making and operational efficiency at Backblaze. Key Responsibilities: Data Aggregation: Build and maintain scalable, robust data tables and views in Snowflake by aggregating data from various sources like salesforce, product data, hubspot, outreach, gong Data Integrity: Ensure the accuracy and defensibility of all reporting by thoughtfully designing data tables, validating source data, and maintaining documentation. Dashboard Development: Design, build, and maintain high-impact reports and dashboards in Tableau to monitor business performance, track key revenue metrics, and pinpoint growth opportunity drivers. Documentation: Create and maintain comprehensive documentation for all reports and dashboards to ensure consistency, transparency, and ease of knowledge transfer. Strategic Insights: Be proactive about extracting and communicating sharp, actionable insights from business trends to support critical decision-making for the Sales, Operations, and Finance teams. Problem-Solving: Utilize exceptional problem-solving skills to break down complex business questions and develop practical, data-driven solutions. We're looking for a highly skilled analyst with a blend of technical depth and business acumen.Requirements: Experience: 3+ years working in a data analytics role, specifically within a B2B SaaS environment. Advanced SQL: Expert-level ability to write complex queries to extract, transform, and model data within a data warehouse environment. Visualization: Experience working on visualization tool like Tableau or similar Data Ecosystem Proficiency: Hands-on experience working extensively with Snowflake, Tableau, and Salesforce data objects. AI Integration: Ability to thoughtfully and effectively leverage AI tools to enhance efficiency and produce accurate, actionable data analysis. Business Acumen &amp; Soft Skills: Business Intelligence: Keen understanding of core Sales, Marketing, and Finance concepts and KPIs (e.g., Quota Attainment, Sales Cycle, Bookings, Lead to Opportunity Conversion Rates, Win Rates). Communication: Strong ability to effectively convey complex analytical findings and recommendations to non-technical stakeholders. Attention to Detail: A meticulous attention to detail that ensures the correctness and defensibility of all analysis, providing stakeholders with reliable, single-source metrics. Education: Bachelor's degree in a quantitative field (Math, Economics, Statistics, Engineering, Finance, Computer Science, etc.). At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.#LATAM

GTM Data Analyst

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a&nbsp;Director of Channel Marketing&nbsp;to join our team! About the Role: Backblaze is seeking a strategic and hands-on Director of Channel Marketing to lead our go-to-market (GTM) campaigns and partner marketing efforts across our growing channel ecosystem. This role is mission-critical to accelerating our indirect sales pipeline and brand presence, with a strong emphasis on working with Managed Service Providers (MSPs). You’ll develop and execute marketing strategies with MSP partners, distributors, and resellers, ensuring consistent engagement, lead generation, and revenue growth. What You'll Do: Develop and execute joint GTM strategies and quarterly marketing campaigns with key MSP partners to drive pipeline and partner-led revenue growth. Plan and manage channel marketing campaigns and events in partnership with distributors and resellers across sales territories. Define and track performance metrics for all campaigns and events, ensuring a minimum 4X ROI on marketing spend. Manage and optimize the channel marketing budget, ensuring strategic allocation and cost-effective program execution. Own and evolve the Backblaze Partner Portal experience, ensuring it supports marketing, enablement, and partner engagement objectives. Collaborate closely with sales, product marketing, and partner management teams to align messaging and campaign execution. Create scalable partner marketing programs, toolkits, and resources for the channel to drive self-service and repeatable success. Support partner onboarding and enablement initiatives through marketing content and co-branded campaign execution. The Right Fit: 7+ years of experience in channel marketing, with a strong emphasis on the MSP ecosystem. Proven track record of building and executing GTM campaigns with MSPs, distributors, and resellers. Demonstrated ability to manage budgets with ROI accountability. Experience planning and executing partner marketing events—virtual, in-person, and trade shows. Familiarity with partner portal platforms and channel enablement tools. Strong cross-functional collaboration and project management skills. Excellent written and verbal communication abilities. Bonus Points For: Experience in B2B cloud storage, SaaS, or data protection industries. Proven experience working directly with MSP partners to plan and execute marketing programs. Familiarity with marketing automation platforms (e.g., HubSpot, Marketo) and CRM tools (e.g., Salesforce). Strategic thinker with a roll-up-your-sleeves attitude. Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is as follows: $150,000 - $160,000 per year&nbsp;for candidates in the San Francisco Bay Area. $130,000 - $150,000 per year&nbsp;for candidates in other U.S. locations. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Channel Marketing Director

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a&nbsp;Director of Customer Success&nbsp;to join our team! About the Role: The Director of Customer Success will be accountable for driving measurable growth through customer success. Reporting to the VP of Customer Success, you’ll own Net Revenue Retention (NRR) and be responsible for ensuring that expansions, upsells, and renewals are consistently delivered across enterprise, mid-market, SMB, and long-tail customers. This is a builder’s role: you’ll architect and execute customer success motions that combine commercial accountability with operational scale. You’ll lead a team that delivers value to customers and converts that value into revenue outcomes for Backblaze. What You'll Do: Revenue Ownership &amp; Growth Own NRR, GRR, and expansion revenue targets across the multiple customer segments. Drive expansions, upsells, and renewals in close partnership with Sales, ensuring customer value translates into measurable growth. Build playbooks and processes that consistently generate Customer Success Qualified Leads (CSQLs) and expansion opportunities. Create rigorous account planning, QBR frameworks, and value realization programs to prove ROI and drive commercial conversations. Operational Rigor &amp; Scale Design and execute customer journeys across all segments—from high-touch enterprise to pooled/automated long-tail engagement. Implement scalable systems and automation to improve efficiency and expand coverage. Partner with RevOps to forecast retention, expansion pipeline, and health metrics with precision. Enterprise Leadership Oversee strategic enterprise accounts, ensuring executive alignment and proactive growth strategies. Act as senior escalation point while coaching CSMs to elevate their commercial acumen and executive presence. Team Leadership &amp; Enablement Build, mentor, and hold accountable a high-performing CS team focused on growth as well as retention. Foster a culture of commercial ownership, data-driven decision making, and customer-centricity. Provide coaching on account management, expansion qualification, and partnership with Sales. Cross-Functional Influence Be the customer’s advocate while ensuring internal teams are aligned around growth opportunities. Partner with Sales, Product, Marketing, and Support to maximize value delivery and capture. Elevate customer stories into advocacy, references, and case studies to fuel the sales engine. .The Right Fit: 10+ years in Customer Success, Account Management, or related SaaS leadership roles; at least 3+ years managing teams. Proven track record of owning and delivering on revenue targets through expansions, upsells, and retention. Deep experience with enterprise accounts and commercial cycles. Operational strength: able to build scalable processes and frameworks that turn customer value into measurable growth. High EQ and executive presence, with the ability to motivate teams and influence C-level stakeholders. Metrics-driven mindset; fluent in NRR, GRR, TTV, churn, CSQLs, adoption, and expansion pipeline contribution. Familiarity with Salesforce, CS platforms (Gainsight, ChurnZero, etc), and sales enablement tools (Gong a plus). Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $169,000 - $230,000 At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Director, Customer Success

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking an ERP &amp; Finance Applications Lead to join our team! About the Role: We are seeking a ERP &amp; Finance Applications Lead to own all technical and functional resources responsible for customizing and optimizing our finance platforms, including NetSuite. This role will serve as the bridge between Finance leadership and technical delivery teams, ensuring systems are scalable, compliant, and aligned with business goals. The ideal candidate will have deep NetSuite expertise, proven leadership skills, and the ability to manage both in-house and external resources. What You'll Do: Strategic Leadership Own the roadmap for all finance and accounting platforms (NetSuite, expense systems, procurement tools, reporting platforms, etc.). Partner with Finance leadership to align system capabilities with business objectives. Identify gaps, risks, and opportunities for automation, integration, and process optimization. Team &amp; Vendor Management Lead internal developers, analysts, and administrators who customize and configure NetSuite. Manage relationships with third-party consultants, integrators, and support vendors. Oversee workload prioritization, sprint planning, and resource allocation. Technical Oversight Direct all NetSuite customization, scripting, workflows, and integrations with other systems (CRM, HRIS, payment processors, etc.). Ensure compliance with accounting standards, audit requirements, and security policies. Approve architecture changes, data model updates, and integration designs. Project &amp; Process Management Lead system upgrades, new module implementations, and integration projects. Implement governance for change requests, testing, and release management. Develop and maintain documentation for processes, configurations, and customizations. The Right Fit: 5–8+ years of NetSuite administration, customization, or development experience. Strong understanding of finance/accounting processes (GL, AP, AR, FP&amp;A, revenue recognition). Proven leadership experience managing cross-functional technical teams. Expertise with SuiteScript, SuiteFlow, and NetSuite integrations. Experience with related finance tools (e.g., Coupa, Concur, Tipalti, FloQast, Avalara). Background in project management or SDLC for business applications. NetSuite Administrator or ERP Consultant certifications. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.#LATAM

ERP & Finance Applications Lead

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking an IT Administrator to join our team! About The Role The Desktop Administrator is responsible for delivering Level 2 technical support and ensuring the smooth operation of desktop systems and related IT infrastructure. This role involves installing, configuring, upgrading, and maintaining hardware and software in alignment with IT standards and customer service requests. The Desktop Administrator manages user access, VPN accounts, and conference room systems, while also overseeing preventive maintenance to minimize downtime. What You'll Do: Provide Level 2 support for colleagues having technical issues Install, configure, upgrade, maintain and support desktop systems based on customer service requests and IT standard practices - including new hire setups Develop preventive maintenance procedures to avoid system failures. Set user access rights and permissions and create VPN accounts for users. Maintain printers, and other software and hardware peripherals. Configure and maintain conference rooms and associated equipment - Zoom and Google hardware Troubleshoot technical issues and escalate complex problems to appropriate support teams for resolutions. Perform repairs and replacements of software and hardware peripherals. Provide new hire orientation training regularly. Provide assistance to IT Team members if needed on operations &amp; projects Perform failure analysis and determine corrective action plans. Plan and execute allotted work within deadlines and maintain records of daily tasks. Oversee inventory management of software and hardware components. Maintain accurate documentations for system installations, configurations, upgrades and disaster recovery activities. Install antivirus software and oversee software license renewals. The Right Fit: 2+ years of&nbsp; IT experience Demonstrated experience supporting both Helpdesk and Systems Administration teams. Hands-on expertise with enterprise IT tools such as Jira,Confluence, Jamf, Okta, Google Workspace, Slack, and endpoint management platforms. Strong understanding of ITIL principles and service desk operations. Exceptional communication and interpersonal skills. Bonus Points For: Experience supporting hybrid or remote-first teams. Familiarity with security best practices. ITIL, SCRUM, PMP, or other relevant certifications. Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is $90,000 to $99,000 At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. &nbsp;

IT Administrator

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.&nbsp;But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking an IT Manager to join our team! What You’ll Do:We are seeking an experienced and dynamic IT Manager to lead our IT Helpdesk and System Administration teams. This individual will play a critical role in ensuring Backblaze’s internal technology operations run smoothly, securely, and efficiently. The ideal candidate will bring strong leadership, technical expertise, and experience operating within a public company environment.Key Responsibilities Team Leadership &amp; Management Supervise and mentor a team of IT Helpdesk Technicians and System Administrators. Foster a culture of accountability, innovation, and continuous improvement. Oversee day-to-day operations, ticket workflows, SLAs, and incident response. Operational Excellence Ensure reliable and secure performance of core IT services (endpoint management, directory services, collaboration tools, asset lifecycle). Implement best practices for change management, configuration, and documentation. Define and track key performance indicators (KPIs) for IT support and system operations. Strategic Initiatives Partner with the VP of IT to define roadmap priorities aligned with organizational growth. Lead or support IT projects related to systems upgrades, office infrastructure, and process automation. Contribute to policy development and enforce IT compliance standards. Public Company Readiness &amp; Compliance Ensure IT controls support SOX and other compliance frameworks. Collaborate with Security, Legal, and Finance teams to ensure audit readiness. Maintain asset inventory and system access controls to meet regulatory standards. Stakeholder Engagement Serve as a point of escalation for internal technology issues. Build strong relationships with business partners to understand and anticipate technology needs. Champion user training and education efforts for internal systems. Requirements: 7+ years of progressive IT experience, with 3+ years in a leadership or management role. Demonstrated experience supporting both Helpdesk and Systems Administration teams. Hands-on expertise with enterprise IT tools such as Jira,Confluence, Jamf, Okta, Google Workspace, Slack, and endpoint management platforms. Strong understanding of ITIL principles and service desk operations. Experience operating within a public company and supporting compliance (e.g., SOX, SOC 2). Exceptional communication and interpersonal skills. Preferred: Experience supporting hybrid or remote-first teams. Familiarity with security best practices. ITIL, SCRUM, PMP, or other relevant certifications. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.The base pay range for this position is Non-Bay Range: $127,000 - $143,000 Bay Area Range: $178,000 - $188,000 At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Manager, Information Technology

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.&nbsp;But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking an IT Manager to join our team! What You’ll Do:We are seeking an experienced and dynamic IT Manager to lead our IT Helpdesk and System Administration teams. This individual will play a critical role in ensuring Backblaze’s internal technology operations run smoothly, securely, and efficiently. The ideal candidate will bring strong leadership, technical expertise, and experience operating within a public company environment.Key Responsibilities Team Leadership &amp; Management Supervise and mentor a team of IT Helpdesk Technicians and System Administrators. Foster a culture of accountability, innovation, and continuous improvement. Oversee day-to-day operations, ticket workflows, SLAs, and incident response. Operational Excellence Ensure reliable and secure performance of core IT services (endpoint management, directory services, collaboration tools, asset lifecycle). Implement best practices for change management, configuration, and documentation. Define and track key performance indicators (KPIs) for IT support and system operations. Strategic Initiatives Partner with the VP of IT to define roadmap priorities aligned with organizational growth. Lead or support IT projects related to systems upgrades, office infrastructure, and process automation. Contribute to policy development and enforce IT compliance standards. Public Company Readiness &amp; Compliance Ensure IT controls support SOX and other compliance frameworks. Collaborate with Security, Legal, and Finance teams to ensure audit readiness. Maintain asset inventory and system access controls to meet regulatory standards. Stakeholder Engagement Serve as a point of escalation for internal technology issues. Build strong relationships with business partners to understand and anticipate technology needs. Champion user training and education efforts for internal systems. Requirements: 7+ years of progressive IT experience, with 3+ years in a leadership or management role. Demonstrated experience supporting both Helpdesk and Systems Administration teams. Hands-on expertise with enterprise IT tools such as Jira,Confluence, Jamf, Okta, Google Workspace, Slack, and endpoint management platforms. Strong understanding of ITIL principles and service desk operations. Experience operating within a public company and supporting compliance (e.g., SOX, SOC 2). Exceptional communication and interpersonal skills. Preferred: Experience supporting hybrid or remote-first teams. Familiarity with security best practices. ITIL, SCRUM, PMP, or other relevant certifications. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Manager, Information Technology - LATAM

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.&nbsp; But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We're seeking a Software Developer! Position Summary: As a MDM Automation Engineer, you will lead the design and implementation of automation and integration solutions across Apple RMM platforms such as JAMF, Kandji, and Addigy. Supporting enterprise-scale environments, your work will directly impact operational efficiency, security compliance, and device lifecycle management for our MSP clients. You will be responsible to architect systems, tools, and deliver results — while collaborating closely with Desktop Client Engineering, IT,&nbsp; Security, and Solutions Engineering teams. What you will do: Develop, and maintain scalable integrations between internal systems and Backup clients&nbsp; and RMM platforms (JAMF, Kandji, Addigy) to manage large fleets of Apple devices. Build infrastructure-as-code and automation for device provisioning, monitoring, configuration, and patching. Lead technical initiatives for improving compliance enforcement, zero-touch deployment, and MDM policy enforcement. Own API strategy for RMM integrations — from authentication and orchestration to logging and error handling. Collaborate cross-functionally with security, infrastructure, and client-facing teams to gather requirements and deliver robust, reusable software components. Ensure operational continuity through clear documentation, monitoring, and scalable code practices. Stay ahead of macOS/iOS changes, MDM protocol updates, and emerging RMM tools to maintain strategic advantage. The Right Fit: 3+ years of professional software development experience, including Shell scripting and Java backend systems or equivalent. Proven experience managing and integrating with Apple-focused RMM platforms (strong proficiency in at least two: JAMF, Kandji.io, Addigy). Deep knowledge of Apple MDM technologies, including device enrollment (ADE), Configuration Profiles, supervised mode, and declarative device management. Demonstrated success in enterprise-scale deployments with thousands of Apple devices. Strong experience working with REST APIs, service authentication (OAuth, token-based), and secure data handling. Comfortable in DevOps environments — source control (Git/GitHub), CI/CD pipelines, containerization (Docker, Kubernetes), and monitoring/logging tools. Exceptional communication skills and the ability to own projects from discovery to delivery with minimal oversight. Also a Plus: JAMF 300+ certification, Kandji admin expertise, or Addigy API development experience. Experience integrating with ITSM/PSA platforms (e.g., ServiceNow, ConnectWise, Autotask). Exposure to infrastructure tools like Terraform, Ansible, or similar. Cloud platform experience (Backblaze, AWS, Azure, or GCP) supporting endpoint orchestration or automation. Understanding of Zero Trust security models and device posture evaluation. Familiarity with compliance frameworks relevant to endpoint management (SOC 2, CIS benchmarks, HIPAA, etc.). Understanding of FedRamp or StateRamp programs We’re looking for someone that is: Is passionate about building friendly, easy to use Interfaces and APIs Likes to work closely with other engineers, support, and marketing to help customers Is comfortable working independently on a mutually agreed upon prioritization queue (we don’t micromanage, we do make sure tasks are reasonably defined and scoped)&nbsp; Is diligent with quality control. Backblaze prides itself on giving our team autonomy to get work done, do the right thing for our customers, and keep a pace that is sustainable over the long run As such, we expect everyone to check in code that is stable. We also have a small QA team that operates as a secondary check when needed. Position duration and location: (6-months), Remote At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.#LATAM

MDM Automation Engineer

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a NOC Technician II to join our team!What You’ll Do:&nbsp; Act as first point of contact for all customer affecting issues Be a Key Driver for managing the resolution of technical problems Ensure that incident management processes are following and that incident post-mortems are completed to capture process deviations and areas for improvement Deliver consistent communication to Management Respond to zabbix alerts/regular monitoring of zabbix, either by taking direct action on alerts or escalating. Acknowledge every alert if direct action taken, or with escalation point of contact. Make sure escalations are handed off successfully. Ensure health of pods across all sites (define pod alerts on zabbix). Work through daily filesystem checks for pods. Troubleshoot technical issues for DC Techs -&gt; advanced pod questions, deployment questions, migration troubleshooting, and ansible playbook issues. Identification and escalating any potential issues regarding the network. Vault pre-deployment configuration and testing. Start Vault Migrations, monitor migration pods, handle applicable migration pod health checks. Document/Work on automating Daily Items. Document/Provide Network IP's for upcoming deployments. Monitor Releases/Updates to the Server Farm, escalate issues as they arise. Engaging in on-call rotation shifts. Assist fellow TechOps team members in handling tasks. Making recommendations for improvements in organizational productivity. Be able to work outside of normal business hours(weekend shift, holidays &amp; evenings) as needed The Right Fit: 1 - 3 years of relevant experience. Knowledge of Sysadmin and Linux skills. Desire to learn and develop all necessary technical skills. Strong analytical thinking. Strong skills in working with different teams and communication. Knowledge of network cabling, network classification, and network topology. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.The base pay range for this position is Non-Bay Range: $82,000 - $90,000 Bay Area Range: $90,000 - $114,000 At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Senior Vice President, Engineering Remote - US (plus travel) Role Summary Reporting directly to the Chief Executive Officer, the Senior Vice President of Engineering will serve as a critical technical leader and a key member of the executive leadership team. This executive will oversee a team of over 70 FTEs spanning functions that support our B2 Cloud Storage and Computer Backup products. The SVP will be responsible for shaping and executing long-term technical and strategic plans that drive innovation, accelerate growth, and reinforce Backblaze’s market leadership. This role blends strategic vision with hands-on leadership. The SVP, Engineering will lead teams to enhance and maintain the storage platform and products that sit upon it, fostering a high-velocity, customer-centric product development culture. A central architect of Backblaze’s AI strategy, this leader will ensure the company is both leveraging AI internally to enhance development, and building AI into the platform and products to enhance and optimize. This leader will work cross functionally with our Chief Product Officer to innovate customer value, with our SVP CloudOps, to ensure our platform operates in a world-class way, with our CTO to plan for long-term technical architectures, and overall across the rest of the executive team. The ideal candidate combines visionary thinking, operational rigor, and servant leadership. They bring experience scaling global engineering teams in both high-growth and mature environments and are energized by the opportunity to deliver meaningful value to customers through technology. The right leader will not only be an excellent SVP of Engineering, but also an excellent Backblaze executive team member. &nbsp; Priorities Set Technical Vision &amp; Strategy: In partnership with the CPO, SVP CloudOps, CTO, and others, champion the short and long-term technical architecture and innovation roadmap for Backblaze, aligning with business and customer needs. Lead Engineering: Lead the Engineering organization, fostering a culture of innovation and velocity, while continuing predictability and the appropriate levels of robustness. Own Platform Modernization:&nbsp;Spearhead the evolution of our architecture into a modern, modular platform built for rapid product delivery and global scale.&nbsp; Drive A.I. Innovation: Guide the development and application of AI/ML across the company’s product portfolio and internal approaches, ensuring Backblaze is leading - not following - the AI curve. Ensure World-Class Reliability: Continue to ensure exceptional durability, availability, security, and privacy thus ensuring customer trust. Scale Organizational Capability: Recruit, develop, and mentor a diverse and high-performing technical leadership team that can drive large, complex new initiatives. Collaborate Across the Business: Partner with peers in Product, Cloud Operations, CTO, Marketing, Sales, and Customer Success to align technology delivery with customer and commercial outcomes. Operate with Velocity: Balance bold technical bets with pragmatic execution. Drive a culture of decision-making, experimentation, and speed. Candidate Profile The ideal candidate for the SVP of Engineering at Backblaze is a transformative technology leader with deep experience scaling complex platforms in growth-stage and enterprise environments. They are a hands-on, servant leader who blends technical depth with business acumen, capable of architecting modern, AI-forward systems while preserving Backblaze’s reliability and customer trust. They have a proven track record of leading distributed engineering teams, driving platform modernization, and applying AI/ML across products and internal operations. This leader brings a global mindset, a passion for innovation, and a commitment to building high-performing, inclusive engineering cultures. They are energized by the opportunity to shape the future of a mission-driven company that safeguards the world’s most important digital assets. Leadership Skills Engineering Leadership (15+ years). Executive-level experience in both scale-up and large-scale tech environments (500 - 2,000+ employees).Budget Ownership and Executive Team Participation. Operated with full budget accountability. Played a key role at the leadership table, aligning technology with growth and customer success. Large-Scale Platform Modernization. Led efforts to evolve complex systems while balancing innovation, reliability, and legacy investment. AI/ML Strategy and Delivery. Built and scaled AI/ML initiatives across infrastructure, product, and internal operations. Delivered real-world applications with measurable value. Cloud Infrastructure and Data Management. Strong technical understanding of cloud storage, IaaS, and data protection - especially relevant to enterprise and AI workloads. Public Company and IPO Readiness.&nbsp;Experienced in or familiar with the operational rigor of public companies and IPO preparation. Global and Distributed Team Leadership.&nbsp;Successfully built and led high-performing teams across geographies. Brings emotional intelligence and cultural fluency. Technical Credibility. Operates effectively from architecture through code-level detail. Trusted to make strong technical decisions and lead from the front. Stakeholder Communication.&nbsp;Communicates complex technical topics clearly to executive peers, employees, the board, and partners. Builds alignment through clarity. Personal Characteristics and Values Mission-Driven, Customer-Focused. Aligned with Backblaze’s purpose. Prioritizes long-term impact and customer trust over short-term gains. Servant Leadership.&nbsp;Leads with humility and empathy. Invests in talent and builds inclusive, psychologically safe environments. High Integrity, High Accountability.&nbsp;Consistent and transparent, especially under pressure. Embraces feedback and leads by example. Strategic and Practical.&nbsp;Connects long-term vision to near-term execution. Understands cascading impact of technical decisions. Curious and Learning-Oriented.&nbsp;Stays current on emerging technologies, particularly in AI, infrastructure, and leadership practices. Resilient and Steady Under Pressure.&nbsp;Comfortable with ambiguity. Brings clarity and stability in fast-changing environments. Inclusive and Collaborative. Builds trust across teams, functions, and locations. Values diverse perspectives and backgrounds. Promote Sustainable Work Rhythms. Design workloads that preserve team energy, prevent burnout, and deliver critical milestones reliably. Technically Hands-On. Engaged with the work. Balances credibility with engineers and communication with executives and customers. Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; Compensation: To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is $375,000 - $400,000 plus Bonus Plan, Restricted Stock Units (RSUs) + Employee Stock Purchase Plan (ESPP)&nbsp;+ compelling benefits package At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. How To Apply This role is being managed exclusively by our partner, Diversified Search. Please apply directly to&nbsp;SVPEngineering@dsgco.com - applications made via the Backblaze website/Applicant Tracking System will not be reviewed. &nbsp; &nbsp;

Senior Vice President, Engineering

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. About The Role We are seeking a Sr. Commercial Counsel to join our Legal and Compliance team! This role is responsible for providing legal support on a broad range of commercial matters with a focus on complex technology transactions.&nbsp; You will work cross-functionally to identify business risks associated with commercial terms and propose mitigation strategies. You will also assist in developing playbooks, processes and policies associated with Backblaze’s contracting activities. This role requires strong business acumen, a substantive knowledge of contracts and commercial laws, and the ability to both work independently and with large multi-stakeholder teams. We are looking for someone with sharp analytical and communication skills, who is diligent, proactive, collaborative, and has demonstrated excellent legal and business judgment and strategic thinking. What You’ll Do:&nbsp; As a Senior Commercial Counsel at Backblaze, you will be a key legal advisor and business partner, playing a pivotal role in enabling scalable growth while protecting the company’s interests. You will lead and drive the commercial contracting function, collaborate cross-functionally, and help strategize and support our expanding global footprint. Contract Drafting, Review, and Negotiation Take the lead in drafting, reviewing, and negotiating a high volume of complex commercial agreements, including SaaS agreements, Master Services Agreements (MSAs), Statements of Work (SOWs), Terms of Service (TOS), Data Protection Agreement (DPA), privacy policies, channel partner agreements, professional services agreements, consulting agreements and other related commercial agreements. Serve as the senior escalation point for complex or high-risk negotiations, and provide guidance to stakeholders as needed. Ensure consistency and alignment with business priorities, legal best practices, and risk management principles. Strategic Legal Advice and Risk Mitigation Provide thoughtful, practical legal counsel on contract structuring, negotiation strategy, and interpretation, balancing business needs with legal risk mitigation. Identify, assess, and clearly communicate legal and commercial risks, and recommend creative, business-focused solutions. Stay abreast of changes in law and regulation, particularly in areas relevant to SaaS, data privacy, artificial intelligence, intellectual property, and commercial contracting. Commercial Strategy and Enablement Lead the development, implementation, and continuous improvement of Backblaze’s commercial contracting strategies, playbooks, and policies. Define and refine the Legal team’s approach to managing enterprise and channel agreements to ensure scale, speed, and alignment with company objectives. Contribute to long-term planning to help Legal evolve alongside business growth and global expansion. Process Optimization and Operational Efficiency Proactively identify inefficiencies or friction points in the contracting process and develop innovative solutions to increase speed and quality. Manage the end-to-end pipeline of agreements to ensure timely review and delivery in accordance with internal service level expectations (SLAs). Cross-Functional Collaboration and Support Act as a trusted partner to Sales, Finance, Marketing, InfoSec and other teams, aligning legal support with go-to-market and operational priorities. Deliver contract training, guidance, and policy support to internal stakeholders to promote better understanding of contractual risk and company policies. Collaborate with Compliance, Security, Products, Engineering, and other stakeholders to ensure alignment on regulatory obligations and data protection requirements. The Right Fit: Experience with SaaS commercial transactions, including applicable regulatory and privacy laws Experience negotiating and closing deals with Enterprise customers Experience providing pragmatic and actionable advice to internal clients on legal risks with a focus on practical solutions and a proven track record of success. Sound business judgment, and flexibility/adaptability to manage multiple wide-ranging matters, conflicting deadlines, and new areas of expertise as business needs change Proven ability and commitment to work both independently and collaboratively with numerous people at all levels throughout the organization Excellent organizational, analytical, and communication skills to express complex legal matters in clear, concise, business-friendly language with a strong record of effective cross-group collaboration Reliable and hands-on, with strong prioritization skills managing a variety of assignments and deadlines 10+ years of relevant legal experience, with a focus on complex technology transactions, and with at least 5 years in-house (preferably at a high-growth technology company).&nbsp; You will work cross-functionally to identify business risks associated with commercial terms and propose mitigation strategies. You will also assist in developing playbooks, processes and policies associated with Backblaze’s contracting activities. J.D. degree (or equivalent degree) and an active legal membership&nbsp; At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. #LATAM

Sr. Commercial Counsel

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a&nbsp;Sr. Product Manager! About the Role: Backblaze’s B2 Cloud Storage is a disruptive offering in the market, offering AWS S3 compatibility and excellent performance at 80% less. The Sr. Product Manager for B2 will work closely with key stakeholders to understand the evolution of cloud storage and the customer problems in the space and determine the product strategies to address those problems. He or she will work independently to lead the efforts for new features and improvements to execute on those strategies. Understanding customer problems through interviews and market research and translating them into requirements is critical. Partner relationships are important as well and the Sr. Product Manager will play a major role in driving and supporting partner integrations that require product support. What You’ll Do:&nbsp; Use the B2 Cloud Storage product with our integration partner’s products. Understand the public cloud and data protection landscape and see how the market is transforming. Talk to customers and understand their needs and pains and record that gold. Prioritize features based on business goals, customer needs, and resource capacity. Develop and maintain a near- and long-term strategy for the product line. Create, manage and evangelize product roadmaps to cross-departmental key stakeholders. Participate in go-to-market plans, working and guiding product marketing, sales engineering and sales on technical solutions and approaches. Define, live and breathe product KPIs. The Right Fit: 5+ years of product management experience Excellent written and verbal communication skills Proven success in owning product roadmaps, defining MVPs, and driving the complete product life cycle Expertise in cloud computing and storage, such as AWS, Azure, GCP, OCI, or Ceph Strong grasp of cloud architecture, APIs, and security and compliance Must be able to work independently with limited supervision Programming ability in any language is a strong plus Familiarity with AI tools to accelerate product management process Bachelor’s or Master’s degree in Computer Science, Engineering, or related field Experience in agile development environments and tools such as Jira At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is $154,000 – $200,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Sr. Product Manager

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a&nbsp;Director, Accounting! About The Role The Accounting Director is a leadership role responsible for the overall integrity, compliance, and efficiency of the company's accounting and financial reporting processes. This role will provide strategic direction for all accounting operations, including the General Ledger and Accounts Payable and will support with Payroll and Accounting administration to ensure timely, accurate, and compliant employee compensation and related tax filings. The Director will serve as a key resource to executive leadership and will be instrumental in developing internal controls and scalable accounting strategies. What You’ll Do: Ownership of month and quarter end close process and activities, including the review of journal entries and coordination with FP&amp;A to ensure an effective and efficient process Develop, implement, and maintain robust accounting policies and internal controls to safeguard company assets and ensure data integrity. Provide support for payroll processes, ensuring accurate and timely payment for all employees (salaried, hourly, multi-state, etc.). Review and approve complex payroll entries, including tax withholdings, garnishments, benefit deductions, and retirement contributions Lead, manage and develop team by fostering an open environment with aligned direction, prioritization and empowerment Manage accounting issues and communicate effectively and timely while maintaining appropriate documentation Conduct technical accounting review and documentation of complex arrangements Review financial results for completeness and accuracy and drive for operational efficiency Focus on automation and system improvements by partnering with departments across the business to implement IT systems and ensure proper accounting treatment of various activities, continuously improve business processes and systems Oversee compliance with SOX requirements and maintain effective internal controls by implementing processes and document controls to ensure a SOX compliant environment Participate in the SEC reporting process, review footnote disclosures in support of SEC Reporting Perform critical actual vs actual account analyses and present finding to the Corporate Controller and other senior leadership Review and preparation of monthly balance sheet account reconciliations, ensuring that general ledger accounts are reconciled with documented resolution to reconciling items Work with internal and external auditors to provide accurate PBCs on a quarterly basis Lead or support various ad hoc projects and initiatives Conduct cross-functional trainings on accounting policies Support interpretation of internal policy and U.S. GAAP accounting standards The Right Fit: CPA with&nbsp;7+ years of combined public accounting and private industry experience Strong knowledge of&nbsp;U.S. GAAP&nbsp;and&nbsp;internal controls over financial reporting General ledger accounting experience, including preparation and review of journal entries and account reconciliations Experience applying&nbsp;technical accounting guidance&nbsp;to complex transactions and new accounting standards, including the ability to&nbsp;research and interpret authoritative accounting literature Experience in the&nbsp;preparation of financial statements, with the ability to read, interpret, and analyze financial results Experience&nbsp;preparing and reviewing SEC-required disclosures Experience working with&nbsp;enterprise accounting systems&nbsp;(NetSuite experience a plus) Strong proficiency in&nbsp;Microsoft Office, with advanced&nbsp;Excel&nbsp;skills Solid understanding of&nbsp;IT systems&nbsp;and their impact on financial reporting; system implementation experience a plus Proven&nbsp;people leader&nbsp;with experience attracting, developing, and retaining talent Excellent&nbsp;communication and business partnering skills Detail-oriented, analytical, and able to deliver&nbsp;operational excellence in a fast-paced, evolving environment Demonstrated ability to&nbsp;drive process improvements and efficiency initiatives At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. &nbsp;

Director, Accounting | LATAM

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a&nbsp;Accounting Manager! About The Role We are seeking an experienced Accounting Manager to join our growing finance team. This role will oversee a range of accounting operations, with an initial focus on fixed assets, leases, and payroll. As our team continues to evolve, responsibilities may expand into other areas of accounting, offering the right candidate the opportunity to grow alongside the organization. What You'll Do: Own and manage key accounting functions including fixed assets, lease accounting, and payroll, with flexibility to take on additional responsibilities as the team's needs change Manage fixed asset accounting end-to-end, including policy, reconciliations, and reporting, using NetSuite and the Netgain Fixed Asset Module (FAM) Lead lease accounting and ensure compliance with ASC 842 Oversee payroll accounting and partner with the People team on reconciliations and reporting via Rippling Lead month-end and year-end close processes, including review of journal entries and account reconciliations Ensure SOX compliance across areas of ownership; design, document, and monitor internal controls Support external audit requests and interact with auditors as needed Drive continuous process improvement and system optimization initiatives The Right Fit: Bachelor's degree in Accounting, Finance, or related field; CPA required or strongly preferred 6–9 years of progressive accounting experience, including at least 2 years in a supervisory or leadership role Deep expertise in fixed assets, lease accounting, and payroll Proficiency in NetSuite or similar accounting systems required Experience with Netgain FAM and Rippling (or similar payroll platforms) is a plus Strong working knowledge of SOX compliance and internal controls Big 4 public accounting background highly preferred Strong communication skills with the ability to present financial information to non-finance stakeholders At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. &nbsp;

Accounting Manager

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Site Reliability Engineer I to join our team! What You’ll Do:&nbsp; Act as first point of contact for all customer affecting issues Be a Key Driver for managing the resolution of technical problems Ensure that incident management processes are following and that incident post-mortems are completed to capture process deviations and areas for improvement Deliver consistent communication to Management Respond to zabbix alerts/regular monitoring of zabbix, either by taking direct action on alerts or escalating. Acknowledge every alert if direct action taken, or with escalation point of contact. Make sure escalations are handed off successfully. Ensure health of pods across all sites (define pod alerts on zabbix). Work through daily filesystem checks for pods. Troubleshoot technical issues for DC Techs -&gt; advanced pod questions, deployment questions, migration troubleshooting, and ansible playbook issues. Identification and escalating any potential issues regarding the network. Vault pre-deployment configuration and testing. Start Vault Migrations, monitor migration pods, handle applicable migration pod health checks. Document/Work on automating Daily Items. Document/Provide Network IP's for upcoming deployments. Monitor Releases/Updates to the Server Farm, escalate issues as they arise. Engaging in on-call rotation shifts. Assist fellow TechOps team members in handling tasks. Making recommendations for improvements in organizational productivity. Be able to work outside of normal business hours(weekend shift, holidays &amp; evenings) as needed The Right Fit: Must be located in Bangalore. 2 - 4 years of relevant experience. Knowledge of Sysadmin and Linux skills. Desire to learn and develop all necessary technical skills. Strong analytical thinking. Strong skills in working with different teams and communication. Knowledge of network cabling, network classification, and network topology. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. &nbsp;

Site Reliability Engineer I

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $140m in revenue and is the leading specialized storage cloud—managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Channel Support Specialist to join our growing team! About The Role The Channel Sales team is looking for a driven, organized, and energetic Inside Channel Specialist to join our growing team. This is an entry-level position perfect for someone looking to build a career in channel sales and technology. You will be the central hub for our channel operations, providing critical support to our reseller and MSP partners, our customers, and our internal sales team. Your primary mission is to ensure a smooth, efficient, and positive partner and customer experience, serving as the first point of contact for day-to-day operations and sales support. What You'll Do: Partner Operations &amp; Order Management Manage Partner Communications: Act as the first point of contact for our resell and MSP partners by managing, triaging, and responding to incoming email requests. Own the Order Process: Manage and distribute all incoming Purchase Orders (POs) to the correct teams for accurate and timely processing. Quoting: Own the quote-to-order process for small orders (&lt;150TB’s and 100 licenses), including creating, revising, and finalizing quotes for partners and customers. Sales Support &amp; Partner Nurturing Proactive Follow-up: Conduct follow-up calls and emails to partners and customers on open quotes and deal registrations, helping to nurture opportunities and drive deals toward closing. Partner &amp; Customer Interaction: Serve as a key point of contact for both partners and customers, professionally handling inquiries related to orders, quotes, and program basics. Partner Onboarding Support: Assist the channel team by helping to coordinate new partner onboarding logistics, sending welcome materials, using templates already created by the Sr. Channel Managers and ensuring partners get access to the tools they need. Smaller MSP executing the steps created by Sr. Channel Manager to onboard &amp; enable them. Data &amp; Systems Management CRM Data Integrity: Take ownership of partner data in our CRM (Salesforce). This includes updating partner contact information, logging all partner interactions, and ensuring opportunity data is clean and accurate. Internal Liaison: Act as a "hub" between the channel team and other internal departments (like finance, operations, or support) to resolve partner issues. Execute sales operations for New smaller MSP’s - As example enter all data for B1 MSP so they can get their 10% commission. It’s a manual process with 6-7steps. The Right Fit: Experience: 2+ years of experience in a sales support, customer service, operations, or coordination role. Organization: You are highly organized with exceptional attention to detail. You believe that if a task is worth doing, it's worth doing right. Communication: You have excellent written and verbal communication skills. You can be clear, professional, and empathetic in emails and on the phone. Attitude: A customer-first mindset and a passion for helping others succeed. You are a collaborative team player. Skills: Strong time-management and multitasking abilities. You can juggle multiple competing priorities without missing a beat. Drive: You are a curious, self-motivated learner eager to build a career in technology and sales. You're comfortable learning new software and processes. Bonus Points For: A Bachelor's degree in Business, Marketing, or a related field. Experience working with a CRM (like Salesforce). Previous experience in a channel, reseller, or MSP-focused environment. An interest in the cloud storage, data backup, or IaaS industry. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Channel Support Specialist

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Marketing Operations Manager to join our team! About the Role We are seeking a proactive and skilled Sr. Marketing Operations Manager to play a key role in ensuring the efficiency and effectiveness of our marketing technology stack and operational processes. In this role, you will be responsible for the strategic execution and optimization of marketing automation (primarily HubSpot) and its integrations to drive demand generation, enhance customer engagement, and accelerate pipeline. You will leverage your expertise as an Individual Contributor to manage and scale key components of our marketing technology to ensure processes are efficient and data is accurate. This role requires a professional who can bring best-practice operational strategy derived from managing sophisticated marketing automation platforms, particularly around lifecycle campaigns, lead nurturing, and MarTech integration. You will be a trusted partner to the Marketing, Sales, and RevOps teams, translating strategy into scalable technical solutions. What You'll Do: Campaign and Automation Excellence: Design, build, and optimize complex, multi-channel marketing campaigns, automated workflows, and nurture streams within HubSpot. This includes directing the optimization of email nurtures and launching A/B testing initiatives. Lead Lifecycle Management: Contribute to the definition, management, and optimization of the end-to-end lead lifecycle, including lead scoring, routing, and segmentation processes to ensure alignment with Sales and RevOps. MarTech Stack Management &amp; Integration: Actively manage and support the maintenance and optimization of our marketing automation platform (HubSpot) and its critical integrations with the CRM and other MarTech tools. Experience with live and virtual event technologies is highly valued for automating post-event and lead workflows. Data Integrity and Governance: Contribute to maintaining the health and quality of our marketing database, supporting data governance and best practices across all systems to ensure data accuracy and compliance. Reporting and Analytics Enablement: Partner with GTM Analytics to ensure proper tracking and instrumentation for marketing campaigns. Assist in the development of operational reports and dashboards within HubSpot and collaborate on reporting needs from platforms like Tableau and Salesforce to provide timely performance metrics, informing campaign optimization and strategic decisions. Process Optimization: Continuously evaluate and support the streamlining of marketing operations processes to maximize efficiency and scale our capabilities. The Right Fit: Experience: 5+ years working in a dedicated Marketing Operations role, preferably in a B2B SaaS or technology environment. HubSpot Expertise: 3+ years of advanced, hands-on experience as an administrator and power user of HubSpot, including workflows, campaign execution, and reporting. Technical Proficiency: Deep understanding of marketing automation and CRM systems architecture, data flows, and best practices. Experience with multiple MA platforms (e.g., Marketo, HubSpot) and database migration is a strong asset. Data Acumen: Strong analytical skills with a focus on marketing funnel performance, campaign performance, and translating raw data into actionable insights. Collaboration: Proven ability to partner closely with Demand Generation, Sales Operations, and cross-functional teams to align systems and processes. Communication: Exceptional written and verbal communication skills to effectively convey technical processes and data requirements to both technical and non-technical stakeholders. Problem-Solving: Sharp attention to detail and a highly proactive, organized approach to managing multiple projects and interdependent deadlines in a fast-paced, remote environment. Education: Bachelor's degree in Marketing, Business, Analytics, or a related quantitative field is preferred. Bonus Points For: Experience with Salesforce objects and reporting, particularly related to the Marketing-to-Sales handover process. Familiarity with data visualization tools (e.g., Tableau, Power BI). Experience with other marketing technologies, such as intent data, ABM platforms, and data enrichment tools. Experience developing lifecycle-triggered communications such as in-app messaging. Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $128,000 - $150,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Sr. Marketing Operations Manager

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. GTM Analyst! About the Role: This is an exciting opportunity to join the Go-To-Market (GTM) Analytics team, where you will play a key role in propelling the business forward through analytical forecasts and influential insights. As a data analyst, you will help build reports and dashboards to support our Sales Team , Customer Success and FP&amp;A. We’ll look for you to use your expertise in SQL, Tableau, Snowflake, and Salesforce to navigate Backblaze’s complex data environment.&nbsp; You’ll combine these technical abilities with your intuition and intelligence to produce insights as an Individual Contributor.&nbsp; In turn, you will be a trusted thought partner in driving impact at Backblaze. What You’ll Do:&nbsp; Aggregate data from various sources and build tables in Snowflake. Build and maintain reports and dashboards in Tableau to monitor business performance and identify growth opportunity drivers. Conduct analysis across datasets from marketing, sales, product usage, and key revenue metrics to identify trends and actionable insights. Ensure the robustness of reporting by thoughtfully designing our data tables, data sources, and dashboards Proactively conduct deep analyses of business trends, and extract insights to support decision-making for sales, customer success ,operations, and finance teams. The Right Fit: 5+ years working in a data analytics role in B2B SAAS business Strong understanding of salesforce objects&nbsp; Strong analytical skills, including building visualizations and dashboards in Tableau Ability to use AI to produce accurate and actionable data analysis Advanced SQL abilities - ability to write queries to extract data from our data warehouse Experience working with data using Snowflake, Tableau, and Salesforce Keen understanding of sales, marketing, and finance concepts and KPIs Sharp attention to detail.&nbsp; The thoughtfulness, correctness, and defensibility of our analysis will be of utmost importance. Problem-Solving: Exceptional problem-solving skills with the ability to think analytically, break down complex issues, and develop practical solutions. Strong communication skills to effectively convey complex analysis to non-technical stakeholders Bachelor's degree in math, economics, statistics, engineering, finance, computer science, or other quantitative field At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Sr. GTM Analyst

About Backblaze Backblaze is a leading cloud storage and data protection company that delivers simple, affordable, and scalable solutions to businesses and developers worldwide. With over four exabytes of customer data under management and hundreds of thousands of users globally, Backblaze empowers organizations to store, use, and protect data without the restriction or high costs associated with traditional providers. Built on a foundation of transparency, reliability, and customer-centricity, Backblaze has earned the trust of AI innovators, high-growth startups, and enterprise clients seeking high-performance, cost-efficient infrastructure. As the AI economy accelerates, Backblaze is emerging as a strategic alternative to hyper-scale cloud providers. Over the past year, data stored by AI customers has increased 25x, including the company’s largest-ever contract, reinforcing Backblaze’s value in mission-critical environments. To support this momentum, Backblaze is making significant investments in engineering velocity, platform modernization, and AI-ready capabilities. Positioned at the intersection of simplicity, performance, and innovation, Backblaze is building the cloud infrastructure needed for the next generation of data-driven companies. The Role You’ll report to the CEO and lead our Product Management function including UX Design, User Research, and PMO.&nbsp; Your mandate: define a market-backed vision, turn customer problems into shippable solutions, and expand Backblaze into new segments while growing adoption and retention. You’ll partner closely with Engineering (for developer experience and delivery), Finance/RevOps (for pricing, packaging, and ROI), and GTM teams to turn strategy into measurable outcomes. Location: This position may be remote, but we value face-to-face collaboration. Our distributed leadership team meets in person every few months, and the role will require roughly 10–20% travel to conferences and trade shows. What You’ll Own Product vision &amp; strategy – Set the multi-year product direction across B2 Cloud Storage and Backup, anchored in user problems, PLG customer segment understanding, and clear bets. Balance innovation and vision with tech debt, security, compliance, and operational realities. Roadmap &amp; monetization – Decide portfolio priorities and tradeoffs. Run pricing and packaging experiments with Finance/RevOps as core stakeholders. Tie decisions to adoption, NRR, and margin. Developer experience – Work with Eng to make APIs, SDKs, and docs dead-simple. Improve developer activation and time-to-first-success. AI &amp; new workloads – Serve AI data pipelines (training, evaluation, artifacts), analytics, high-performance computing, media workflows, and other throughput-intensive workloads with practical features customers will use – not buzzwords. Enterprise-grade readiness – Raise the bar on security, compliance, data-residency, immutability, KMS/SSO, hybrid patterns, and ransomware/backup protections – while keeping the Backblaze simplicity customers expect. Market expansion – Win share in target segments (enterprise IT, mid-market, global). Tailor offers and GTM with PMM/Sales. Support lighthouse deals when product input moves the needle. Customer mechanisms – Keep the customer’s voice at the table: CAB with top accounts, design-partner cohorts for emerging bets, and post-launch adoption reviews. Metrics &amp; outcomes – Own the scorecard. Define a small set of product KPIs – market share in target segments, bytes stored growth, activation to first success, adoption and NRR, customer satisfaction – and drive them. Team leadership – Build, coach, and scale a strong PM team that can deliver differentiated, commercially successful products. What You Bring 15+ years in product leadership with deep experience in storage, backup, or adjacent data infrastructure; senior leadership (VP/CPO) roles in SaaS, IaaS, or cloud platforms. Repeated wins taking a portfolio from vision → roadmap → adoption → revenue – including pricing/packaging shifts. Track record bringing new, differentiated products to market that met customer needs and achieved commercial success. Domain depth in storage, backup, or adjacent data infrastructure; comfort leading developer-facing platforms. Proven exposure to AI/ML data pipelines, analytics, high-performance computing, media workflows, or security/backup use cases – and how infrastructure products can support them. Strong enterprise instincts – security, compliance, reliability – without sacrificing ease-of-use. Habit of direct customer contact and a bias for instrumented decisions – research, telemetry, and field feedback. Clear communication across executives, customers, and teams; you align fast and make hard calls. Leadership that matches our values – transparent, rational, and focused on building a durable business. Demonstrated ability to attract, develop, and retain high-performing PMs. How You’ll Work Operate in tight partnership with Eng on delivery, developer experience, and tradeoffs between new bets and tech debt/security/compliance. Work with Finance/RevOps on monetization and with Sales/Marketing/Support on adoption and value realization. Share context openly, insist on simple plans, and keep a steady cadence – portfolio reviews, design-partner sessions, and launch/adoption checkpoints. Act as the steady voice of both customer and market in the room, ensuring product direction stays grounded in real use cases and measurable outcomes. Build and lead a PM team that can move fast while holding the line on enterprise-grade expectations. Backblaze Benefits:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is as follows: US - $325,000-$375,000 + Bonus and Equity At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Chief Product Officer

About BackblazeBackblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. About the Role We are seeking a Manager of Revenue Accounting to own and lead the end-to-end revenue accounting function. This person will be a key partner to cross-functional stakeholders across Finance, Sales, Legal, Product, and Engineering and will be instrumental in ensuring revenue recognition policies and operations scale effectively with the business. What You’ll Do Lead revenue accounting operations, including daily invoice/order approval, monthly and quarterly revenue close processes, revenue reporting, reconciliations, revenue memo drafting, and audit support. Ensure compliance with ASC 606 and U.S. GAAP for all revenue streams (subscription, consumption-based billing, and other business models). Establish and maintain scalable revenue processes and controls to support rapid growth and operational efficiency. Partner cross-functionally with Sales, Legal, FP&amp;A, and Product to evaluate complex customer arrangements and identify the accounting treatment. Support SEC reporting and SOX compliance, including preparation of revenue-related disclosures and control documentation. Own system and process improvements, including working closely with Engineering and IT to implement enhancements in ERP and billing platforms (experience with NetSuite is a plus). Provide technical accounting guidance and documentation for new product offerings, pricing changes, or contractual structures. Mentor and manage revenue accounting staff, ensuring alignment with business priorities and individual development goals. The Right Fit 6+ years of relevant accounting experience including 2+ years in a leadership or management role. Public accounting experience required; Big 4 preferred. CPA strongly preferred. Deep understanding of ASC 606 and revenue recognition practices for SaaS and consumption-based business models. Bachelor's degree in Accounting, Finance, or a related field. Experience with ERP and billing systems; NetSuite and Salesforce experience a strong plus. Demonstrated ability to thrive in a high-growth, fast-paced environment and manage multiple priorities. Excellent communication skills and a proven ability to collaborate with cross-functional teams and executive stakeholders. Strong analytical skills and attention to detail, coupled with a proactive and strategic mindset.Advanced proficiency in Microsoft Excel and practical experience with SQL are highly valued and will significantly contribute to success in this role At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Revenue Accounting Manager

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Product Manager! About the Role: Backblaze’s B2 Cloud Storage is a disruptive offering in the market, offering AWS S3 compatibility and excellent performance at 80% less. The Sr. Product Manager for B2 will work closely with key stakeholders to understand the evolution of cloud storage and the customer problems in the space and determine the product strategies to address those problems. He or she will work independently to lead the efforts for new features and improvements to execute on those strategies. Understanding customer problems through interviews and market research and translating them into requirements is critical. Partner relationships are important as well and the Sr. Product Manager will play a major role in driving and supporting partner integrations that require product support. What You’ll Do:&nbsp; Drive B2 Cloud Storage partner integration initiatives, enabling technology partners and resellers to seamlessly embed or white-label B2 in their offerings. Collaborate with partners, customers, and internal teams to design scalable, secure, and reliable integrations. Use the B2 Cloud Storage product and partner products hands-on to identify gaps, improve usability, and ensure interoperability. Analyze trends in public cloud, CDN, and edge computing markets to shape the B2 partner and integration strategy. Gather insights from partners and customers to deeply understand pain points and opportunities—translating those into clear product requirements and priorities. Define, maintain, and communicate a product strategy and roadmap aligned with business goals, customer needs, and partner success. Work cross-functionally with engineering, marketing, and sales to drive successful product launches and go-to-market activities. Establish and track key product metrics (KPIs), using data to guide iteration and growth decisions. The Right Fit: 5+ years of product management experience Expertise in cloud computing and storage, such as AWS, Azure, GCP, OCI, or Ceph Strong grasp of cloud architecture, IAM, APIs, and security and compliance Excellent written and verbal communication skills Proven success in owning product roadmaps, defining MVPs, and driving the complete product life cycle Must be able to work independently with limited supervision Programming ability in any language is a strong plus Familiarity with AI tools to accelerate product management process Bachelor’s or Master’s degree in Computer Science, Engineering, or related field Experience in agile development environments and tools such as Jira At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice. &nbsp;

Sr. Product Manager - India

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a&nbsp;Sr. Product Manager! About the Role: Backblaze’s B2 Cloud Storage is a disruptive offering in the market, offering AWS S3 compatibility and excellent performance at 80% less. The Sr. Product Manager for B2 will work closely with key stakeholders to understand the evolution of cloud storage and the customer problems in the space and determine the product strategies to address those problems. He or she will work independently to lead the efforts for new features and improvements to execute on those strategies. Understanding customer problems through interviews and market research and translating them into requirements is critical. Partner relationships are important as well and the Sr. Product Manager will play a major role in driving and supporting partner integrations that require product support. What You’ll Do:&nbsp; Drive B2 Cloud Storage partner integration initiatives, enabling technology partners and resellers to seamlessly embed or white-label B2 in their offerings. Collaborate with partners, customers, and internal teams to design scalable, secure, and reliable integrations. Use the B2 Cloud Storage product and partner products hands-on to identify gaps, improve usability, and ensure interoperability. Analyze trends in public cloud, CDN, and edge computing markets to shape the B2 partner and integration strategy. Gather insights from partners and customers to deeply understand pain points and opportunities—translating those into clear product requirements and priorities. Define, maintain, and communicate a product strategy and roadmap aligned with business goals, customer needs, and partner success. Work cross-functionally with engineering, marketing, and sales to drive successful product launches and go-to-market activities. Establish and track key product metrics (KPIs), using data to guide iteration and growth decisions. The Right Fit: 5+ years of product management experience Expertise in cloud computing and storage, such as AWS, Azure, GCP, OCI, or Ceph Strong grasp of cloud architecture, IAM, APIs, and security and compliance Excellent written and verbal communication skills Proven success in owning product roadmaps, defining MVPs, and driving the complete product life cycle Must be able to work independently with limited supervision Programming ability in any language is a strong plus Familiarity with AI tools to accelerate product management process Bachelor’s or Master’s degree in Computer Science, Engineering, or related field Experience in agile development environments and tools such as Jira At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is $154,000 – $200,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Sr. Product Manager - US

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Lead Data Center Technician to join our team! About the Role Backblaze is seeking a Lead Datacenter Technician to help guide, coordinate, and contribute directly to our datacenter operations. This role combines hands-on technical work with leadership, planning, and collaboration across engineering and operations. You’ll be joining a team of individuals with a wide range of talents, experience, and backgrounds—so strong communication and respect for team dynamics are essential. As a lead, your influence sets the tone: helping the team stay productive, stay aligned, and keep morale high—even when the unexpected hits. What You'll Do: Team Leadership &amp; Coordination Lead and delegate daily tasks among datacenter technicians, ensuring effective execution of fallout remediation, server deployments, and ongoing projects. Adapt to shifting priorities and unexpected incidents with calm direction and clear communication. Serve as an escalation point and act on behalf of the Datacenter Technician Manager when needed. Participation in an on-call rotation, and availability for expedited project work or maintenance windows as required. Contribute to a positive, supportive team environment where respect, trust, and humor go a long way. Technical Operations Oversee storage vault and core server deployments, hardware upgrades, and network infrastructure setup. Monitor and address fallout (e.g., drive replacements, pod repairs, server anomalies) in a timely, organized fashion. Maintain server cabinet layouts for optimal power, airflow, and scalability. Manage hardware receiving, inventorying, and lifecycle tracking from delivery through deployment or decommissioning. Incident Response &amp; Problem Management Lead incident response efforts from the datacenter side, coordinating hands-on troubleshooting and clear cross-team communication. Participate in post-incident reviews and root cause analysis, proposing practical corrective actions. Collaborate with NOC and Engineering teams on monitoring improvements and tooling feedback. Cross-Functional Collaboration Work closely with Engineering and Operations teams to plan infrastructure rollouts and validate readiness during transition-to-operations. Test new hardware and workflows, sharing feedback to improve automation and deployment practices. Help document and refine best practices and processes for scalable, repeatable execution. Environmental &amp; Inventory Oversight Ensure a clean, safe, and organized datacenter environment. Track and replenish inventory of critical supplies—cables, power equipment, components—before they become blockers. Oversee asset lifecycle tasks including RMA processing, hardware harvesting, and equipment audits. The Right Fit: 5+ years in datacenter operations or infrastructure hardware support, including team leadership responsibilities. Strong knowledge of server hardware, physical deployments, cable management, and power systems. Experience coordinating technical teams and adapting to real-time operational changes. Calm, methodical approach to incident response and troubleshooting. Excellent communication skills, with an emphasis on clarity, collaboration, and team morale. Ability to lift up to ~50 lbs and work in rack-based physical environments. Willingness to work flexible or off-hours in support of the team and critical issues. Bonus Points For: Solid understanding of IP networking fundamentals; familiarity with configuring switches and basic network troubleshooting. Comfort using Linux CLI for diagnostics or management tasks. Exposure to incident management workflows, ticketing systems, and structured documentation. Familiarity with transition-to-operations processes, hardware testing, or provisioning workflows. The ability to “multi-class” across deployment, planning, troubleshooting, and team leadership—bonus points if you’re the kind of person who keeps morale high during boss fights (literal or metaphorical). Experience working with Ansible and/or shell scripting At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is $78,000 - $85,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Lead Data Center Technician

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Part-Time Interim Content &amp; Creative Lead (Contract) to join our team! What You’ll Do:&nbsp;We are seeking an experienced, strategic Content &amp; Creative Lead to provide part-time coverage for our Sr. Manager of Content &amp; Creative during a leave of absence. This role requires a seasoned content strategist and editorial leader who can manage a sophisticated multi-channel content engine, direct agency partners, steward the brand narrative, and ensure seamless cross-functional collaboration across Product Marketing, Communications, Growth, Sales, and Engineering. The ideal contractor is highly organized, an excellent editor, comfortable working autonomously, and experienced in managing complex content workflows at a B2B SaaS or cloud company.Key Responsibilities: Content strategy and roadmap ownership Maintain and execute the content strategy and roadmap across brand, product, SEO, and individual campaigns Prioritize incoming content needs from Marketing team, Sales, Estaff, and cross-functional partners.&nbsp; Lead content coordination meetings and ensure clarity on priorities, timeliness, and ownership.&nbsp; Manage and maintain the content calendar and marketing calendar in collaboration with Associate Editor. Editorial leadership and approvals Partner with content agency on ideation, outlines, drafts, revisions, and timelines. Serve as final editorial approver for high-impact content, both internal and agency-produced (blogs, reports, case studies, scripts, campaign assets, etc. Agency management Lead day-to-day communication, weekly syncs, project prioritization, and roadmap alignment with various agencies. Ensure content deadlines are met and deliverables match brand quality standards. Coordinate pitchable content opportunities and align messaging across PR and content; develop press briefing docs; partner with PR agency on timing and rollout for major content releases. Own email marketing roadmap for syndication campaigns; draft and deliver email copy and HTML; review performance. Approve SEO content optimizations, metadata updates, strategies, and other project deliverables; share monthly performance with marketing stakeholders. Campaign leadership Lead content strategy, asset development, and cross-functional coordination for Stats franchise, brand campaigns, and ABM campaigns. Manage asset workflows through agency partners.&nbsp; Develop and/or approve campaign content (emails, landing pages, ads, social, reports, etc.). Conduct and distribute campaign retrospectives. Department leadership Serve as the primary content and creative liaison to the Marketing team, Sales, Engineering, and external agencies. Run weekly syncs with direct reports and guide their weekly priorities. Provide backup coverage for direct reports, including: Blog + social operations Creative request triage Campaign coordination Proofing/quality control Support internal creative asset review and approvals as-needed. Distribute weekly updates to marketing leadership summarizing priorities, campaigns, and content progress. Maintain weekly syncs with senior stakeholders to align on campaigns and upcoming releases. The Right Fit: 7–10+ years in content strategy, editorial leadership, or content marketing in B2B SaaS, cloud, or related technical fields. To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The hourly rate range for this role is $60–$70 USD. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Part-Time Interim Content & Creative Lead (Contract)

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a&nbsp;Tax Analyst&nbsp;to join our growing team! What You’ll Do: Prepare and review indirect tax returns (sales and use tax, VAT, GST, etc.), ensuring compliance with relevant regulations and guidelines Perform tax research and analyze indirect tax issues to ensure compliance and optimize tax positions Coordinate and assist with tax audits and inquiries from tax authorities, focusing on indirect tax matters Assist in the development and implementation of indirect tax planning strategies to minimize tax liabilities and maximize cash flow Maintain accurate and organized tax records and documentation for indirect taxes Collaborate with cross-functional teams to provide tax insights and support for various business initiatives, especially those involving indirect taxes Monitor changes in indirect tax laws and regulations to ensure ongoing compliance Assist with special tax-related projects and ad hoc tasks as needed The Right Fit: 3-5 years of tax experience required, with a focus on indirect tax compliance; CPA or equivalent certification preferred but not required 2+ years of experience in a public accounting firm or a corporate tax department Bachelor’s degree in accounting, finance, economics, or a related field Strong knowledge of indirect tax laws and regulations Experience with tax software and ERP systems; NetSuite &amp; Avalara preferred Proficiency in Microsoft Office, particularly Excel Excellent analytical and problem-solving skills with a keen attention to detail Strong organizational and multitasking abilities Effective communication and interpersonal skills Ability to work independently and as part of a team in a fast-paced environment Demonstrated passion and track record of delivering results in a fast-paced, rapidly changing business environment At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Manager, Customer Growth! About the Role The Manager, Customer Growth leads a team of Customer Growth Specialists focused on driving expansion pipeline from Backblaze’s long-tail customer base. This role is responsible for building a high-performing, outbound, post-sales growth motion — balancing activity, quality, and results. You will own team performance against pipeline targets, coach outbound execution, partner cross-functionally with Customer Success, Sales, and Operations, and continuously improve how we identify and pursue customer growth opportunities at scale. This is a player-coach leadership role requiring strong commercial instincts, operational rigor, and hands-on team development. What You’ll Do: Hire, onboard, and manage a team of Customer Growth Specialists Own team-level expansion pipeline targets and performance reporting Coach reps on outbound strategy, discovery, qualification, and objection handling Partner with CS Ops and Analytics to refine targeting, segmentation, and expansion signals Ensure clean opportunity creation, routing, and handoffs to CS and Sales Monitor activity, conversion rates, and pipeline quality to identify coaching opportunities Provide regular performance feedback, 1:1 coaching, and career development support Partner with CS and Sales leaders to align on expansion strategy and execution How Success Is Measured Team expansion pipeline attainment Opportunity quality and downstream conversion Rep productivity and ramp time Forecast accuracy and CRM hygiene Cross-functional alignment and execution quality The Right Fit: 8+ years of experience in Sales, Customer Growth, or Revenue roles 3-5+ years of experience managing quota-carrying, outbound teams Proven ability to coach and develop early-career and mid-career reps Strong understanding of pipeline management, forecasting, and performance metrics Experience working closely with Customer Success and Sales teams Comfort operating in a data-driven, metrics-focused environment Strong communication, organization, and leadership skills Bonus Points For: Experience leading offshore or distributed teams Familiarity with SaaS, cloud infrastructure, or usage-based business models Experience building post-sales or expansion motions from scratch At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Manager, Customer Growth

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Customer Growth Specialist! About the Role The Senior Customer Growth Specialist is a post-sales, outbound role focused on generating expansion pipeline from our long-tail customer base. This role sits at the intersection of Customer Success and Sales, with a clear mandate: identify customers with growth potential, engage them proactively, and create qualified expansion opportunities. This is a high-activity, commercially focused role. You will work from data, signals, and insights to prioritize outreach, qualify opportunities, and hand off expansion pipeline to Customer Success Managers or Sales partners. While customer experience matters, success in this role is measured primarily by pipeline creation. What You’ll Do: Proactively engage existing Backblaze customers through outbound outreach (email, calls, LinkedIn, etc.) Identify expansion opportunities using signals such as product usage, intent data, account activity, and engagement trends Qualify customer needs, timelines, and expansion potential through discovery conversations Create and progress qualified expansion opportunities in Salesforce Partner closely with Customer Success Managers, Technical Account Managers, and Sales to ensure clean handoffs Maintain strong CRM hygiene and accurate activity tracking Participate in ongoing enablement and feedback loops to improve messaging, targeting, and conversion rates How Success Is Measured Expansion pipeline generated (primary metric) Opportunity quality and conversion to closed-won Outreach activity and engagement rates Accuracy and consistency of CRM data Collaboration and handoff quality with CS and Sales partners The Right Fit: 5+ years of experience in a quota-carrying, outbound role (SDR, BDR, Inside Sales, Customer Growth, or similar) Strong comfort with proactive outreach and customer conversations Experience working with CRM systems (Salesforce preferred) Ability to quickly understand technical or product-driven value propositions Strong written and verbal communication skills Data-driven mindset with the ability to prioritize accounts and opportunities Bonus Points For: Experience selling to existing customers (expansion, upsell, cross-sell) Familiarity with SaaS, cloud infrastructure, or usage-based pricing models Experience working with long-tail or high-volume customer segments At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Sr. Customer Growth Specialist

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. About the Role We are seeking a Site Reliability Engineer II (SRE II) to help ensure the stability, scalability, and reliability of our services and infrastructure. This role focuses on building automation, maintaining observability, and supporting incident response to keep customer-facing systems performing at their best. The SRE will collaborate with engineering, product, and operations teams to embed reliability practices into day-to-day development and operations while contributing to tools and processes that improve efficiency and reduce manual effort. Key Responsibilities Service Reliability &amp; Operations Support the availability and durability of critical services across production environments. Monitor service health using SLIs, SLOs, and error budgets, and escalate issues when thresholds are at risk. Participate in on-call rotations, incident response, and post-incident reviews to drive service improvements. Follow established ITIL/OSS processes (incident, change, problem, and capacity management). Automation &amp; Tooling Develop automation for common operational tasks, reducing manual intervention and toil. Contribute to monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, Catchpoint,ELK). Work with CI/CD pipelines, configuration management, and infrastructure as code tools (Terraform, Ansible, Jenkins). Write scripts (Bash, Python, Go, etc.) to improve system reliability and efficiency. Collaboration Partner with engineering, product, and operations teams to support resilient system design and operations. Assist in capacity planning and disaster recovery exercises. Work with vendors and service providers to troubleshoot service issues and track SLA performance. Document systems, share learnings, and help grow a reliability-minded engineering culture. Continuous Improvement Contribute to playbooks, runbooks, and operational documentation. Identify recurring issues and propose long-term improvements. Promote reliability-focused practices within development and operations teams. Qualifications Education &amp; Experience Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). 2–4 years of experience in site reliability, systems engineering, or operations. Exposure to large-scale, production-grade systems. Technical Skills Solid Linux systems administration and troubleshooting skills. Familiarity with service reliability concepts - monitoring, alerting, incident response, and root cause analysis. Proficiency in at least one scripting language (Python, Bash, or Go). Understanding of containers (Kubernetes, Docker) and microservices concepts. Knowledge of incident response and operational best practices. Preferred Attributes Experience in a SaaS, service provider, or distributed systems environment. Familiarity with ITIL/OSS practices and SLO/SLA’s Strong problem-solving skills and willingness to learn new technologies. Experience with cloud platforms (AWS, GCP, or Azure). Ability to work independently, take ownership, and drive projects from problem discovery through resolution.&nbsp; At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Site Reliability Engineer II

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Customer Growth Intelligence Consultant&nbsp;to join our growing team! About The Role: Backblaze is engaging a Customer Growth Intelligence Consultant for a focused, 10–12 week engagement to design and operationalize the data, signals, and programs needed to identify which customers are ready for expansion — and how to act on it at scale. This is a build-and-enable role, not a steady-state operations position. You will work hands-on across data sources, systems, and workflows to create durable insights, automation, and reporting that powers post-sales growth across Customer Success, Support, Sales, and Marketing. Success in this role means that by the end of the engagement; Backblaze has clear expansion signals, scalable digital motions, automated insights, and role-based routing that internal teams can own long-term. What You'll Do: Customer Signals &amp; Expansion Intelligence Design and launch a Weekly Customer Signal Digest combining: Product usage trends Intent data (e.g., G2, ZoomInfo) Support signals (Zendesk) Role-based recipient target alignment Commercial activity (Salesforce, Gong) Define clear “ready for expansion” indicators based on usage growth, intent strength, engagement patterns, and support signals. Create tiered customer segmentation blending usage, intent, account profile, and lifecycle stage. Data Integration &amp; Analytics Foundation Pull, normalize, and analyze data from: Product usage systems Salesforce (accounts, opportunities, renewals) Zendesk (ticket volume, sentiment, severity) Gong (commercial and relationship signals) Tableau or BI tools Build a usage forecasting model to project customer growth, consumption patterns, and expansion potential. Ensure insights are explainable, scalable, and operationally useful. Dashboards &amp; Executive Visibility Create or enhance dashboards that surface: Expansion-ready accounts Growth vs. risk signals Usage acceleration or saturation trends Segment-level opportunity insights Design reporting for multiple audiences, including CS leadership, CSMs, growth roles, and executives. Ensure outputs are actionable and usable for executive reporting, CSM prep, sales handoffs, and customer-facing discussions. Digital &amp; Scaled Growth Programs Design and automate digital expansion programs, in partnership with Marketing and Customer Success, including: Trigger-based outreach Usage-driven campaigns Intent-based plays Build automated routing logic to direct expansion signals to the appropriate role, including: High-touch CSMs Pooled or digital CS roles Technical or support-led motions Customer Summaries &amp; Enablement Build automated, QBR-style customer summaries at scale that combine: Usage insights Support history Relationship and engagement signals Expansion indicators Ensure summaries are easy to consume and reusable across internal and customer-facing workflows. Deliver clear documentation and handoff materials to enable long-term ownership by internal teams. The Right Fit: 6–10+ years in Customer Success Analytics, Revenue Analytics, or Growth Intelligence roles Strong experience working across post-sales data (usage, support, intent, CRM) Hands-on Salesforce experience, including workflows and routing logic Experience building forecasting models and customer segmentation frameworks Familiarity with tools such as Zendesk, Gong, ZoomInfo, G2, Tableau, or similar Strong analytical skills with the ability to translate complex data into actionable insights Comfortable operating independently in a fast-moving, ambiguous environment Highly execution-oriented — you build, test, and ship Systems thinker who connects data, signals, and actions Pragmatic and outcome-focused Strong cross-functional collaborator Disciplined about documentation and clean handoffs To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The pay range for this contractor position is $57 - $83 per hour. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Customer Growth Intelligence Consultant

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Software Engineer to join our team! Want to know what you’ll be doing? You will work on our storage platform which supports the B2 Object Storage and Computer Backup products, responsible for reliably storing the customer data. You will help improve durability, increase throughput, and drive architectural changes to support the long term requirements of our service.&nbsp; Responsibilities: Participate in technical design discussions and contribute to clear design documents Contribute to the maintenance of existing applications and participate in the implementation of new features Instrument services, develop metrics and drive durability and performance improvements. Help shape coding methodologies and best practices The Right Fit: 4+ years of OOP (Java, Rust, C++, C#, etc)&nbsp; in an enterprise environment, with a focus on backend development Experience building large scale software systems running on thousands of servers Professional experience incorporating AI-assisted development tools (e.g., Gemini, Cursor, Claude Code) Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout Exhibits curiosity and seeks to understand before offering solutions Communicates proactively in a remote environment by keeping the team informed, surfacing blockers early, and moving work forward Applies analytical thinking to ambiguous problems Bonus points for: Proficiency in Java or Rust Experience building and interpreting models, dashboards, or reports Familiarity with hard drive performance Understanding of Linux internals and file systems At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. #LATAM

Software Engineer - Storage

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Junior Sales Operations Associate! About the Role As a Customer Success Manager, Enterprise Accounts, you will be a key individual contributor within our post-sales organization, directly responsible for the success, retention, and growth of your assigned portfolio of enterprise customers. You will proactively engage with these customers, drive adoption of our solutions, identify opportunities for expansion, and ensure they realize maximum value from Backblaze, while maintaining a strong partnership with the Sales organization. What You’ll Do: Strategic Enterprise Account Leadership &amp; Growth Collaboration: Own and drive the success and growth of a portfolio of Backblaze's enterprise customers, developing and executing tailored account plans in close collaboration with assigned Account Executives to maximize overall account potential. Drive Significant Commercial Outcomes &amp; Partner with Sales: Be responsible for achieving key commercial metrics within your accounts, including renewals, significant upsells, cross-sells, and overall revenue growth, working in tight partnership with Account Executives to identify, qualify, and strategically position expansion opportunities for closure. Executive-Level Relationship Building &amp; Sales Alignment: Cultivate and maintain strong, trusted relationships with key stakeholders within your enterprise accounts, ensuring alignment with Account Executive strategies to facilitate both retention and growth. Strategic Business Reviews &amp; Opportunity Identification: Lead Business Reviews and technical calls to align Backblaze's solutions with complex enterprise business objectives, quantify value, and proactively identify strategic growth opportunities to hand off to Account Executives for pursuit and closure. Identify &amp; Qualify High-Value Growth Opportunities for Sales: Proactively identify and qualify substantial upsell and cross-sell opportunities within your accounts, developing a strong understanding of customer needs and effectively handing off qualified leads to Account Executives for closure. Proactive Risk Management &amp; Sales Communication: Identify and proactively mitigate potential risks to retention and growth within your enterprise accounts, maintaining clear and consistent communication with Account Executives regarding account health and potential expansion blockers. Serve as the Voice of Enterprise Customers &amp; Sales Advocate: Advocate for the unique needs and requirements of your enterprise customers internally, providing critical feedback to Product, Engineering, and other teams, while also understanding and supporting sales strategies for account growth. Track &amp; Report on Enterprise Success &amp; Sales Collaboration: Monitor, analyze, and report on key customer success metrics for your portfolio, providing insights and recommendations for continuous improvement and highlighting opportunities for joint success with the Sales team. The Right Fit: Well-organized, detail-oriented, and proactive with a strong level of emotional intelligence (EQ). 3+ years of progressive experience in Customer Success or Account Management within a cloud or SaaS environment, with a demonstrable track record of success with enterprise clients. Proven experience in a dedicated Enterprise CSM role, consistently achieving commercial targets and fostering long-term strategic partnerships. Excellent communication, presentation, and negotiation skills, with the ability to articulate value to stakeholders and effectively collaborate with colleagues. Strong understanding of complex enterprise IT environments, procurement processes, and organizational structures. Experience with Salesforce and other relevant CRM and customer success tools. Familiarity with sales enablement platforms like Gong is a plus. Strong understanding of workflow/storage challenges and the ability to articulate Backblaze's value proposition within complex enterprise use cases. Ability to be a strategic thinker, problem-solver, and influencer, capable of navigating complex challenges and driving positive outcomes for both the customer and Backblaze. Highly motivated by the success of enterprise customers and the opportunity to contribute to the growth of our enterprise customer success program as a collaborative team. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is $114,00 - $135,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Customer Success Manager

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Customer Growth Intelligence Consultant&nbsp;to join our growing team! About The Role: Backblaze is engaging a Customer Growth Intelligence Consultant for a focused, 10–12 week engagement to design and operationalize the data, signals, and programs needed to identify which customers are ready for expansion — and how to act on it at scale. This is a build-and-enable role, not a steady-state operations position. You will work hands-on across data sources, systems, and workflows to create durable insights, automation, and reporting that powers post-sales growth across Customer Success, Support, Sales, and Marketing. Success in this role means that by the end of the engagement; Backblaze has clear expansion signals, scalable digital motions, automated insights, and role-based routing that internal teams can own long-term. What You'll Do: Customer Signals &amp; Expansion Intelligence Design and launch a Weekly Customer Signal Digest combining: Product usage trends Intent data (e.g., G2, ZoomInfo) Support signals (Zendesk) Role-based recipient target alignment Commercial activity (Salesforce, Gong) Define clear “ready for expansion” indicators based on usage growth, intent strength, engagement patterns, and support signals. Create tiered customer segmentation blending usage, intent, account profile, and lifecycle stage. Data Integration &amp; Analytics Foundation Pull, normalize, and analyze data from: Product usage systems Salesforce (accounts, opportunities, renewals) Zendesk (ticket volume, sentiment, severity) Gong (commercial and relationship signals) Tableau or BI tools Build a usage forecasting model to project customer growth, consumption patterns, and expansion potential. Ensure insights are explainable, scalable, and operationally useful. Dashboards &amp; Executive Visibility Create or enhance dashboards that surface: Expansion-ready accounts Growth vs. risk signals Usage acceleration or saturation trends Segment-level opportunity insights Design reporting for multiple audiences, including CS leadership, CSMs, growth roles, and executives. Ensure outputs are actionable and usable for executive reporting, CSM prep, sales handoffs, and customer-facing discussions. Digital &amp; Scaled Growth Programs Design and automate digital expansion programs, in partnership with Marketing and Customer Success, including: Trigger-based outreach Usage-driven campaigns Intent-based plays Build automated routing logic to direct expansion signals to the appropriate role, including: High-touch CSMs Pooled or digital CS roles Technical or support-led motions Customer Summaries &amp; Enablement Build automated, QBR-style customer summaries at scale that combine: Usage insights Support history Relationship and engagement signals Expansion indicators Ensure summaries are easy to consume and reusable across internal and customer-facing workflows. Deliver clear documentation and handoff materials to enable long-term ownership by internal teams. The Right Fit: 6–10+ years in Customer Success Analytics, Revenue Analytics, or Growth Intelligence roles Strong experience working across post-sales data (usage, support, intent, CRM) Hands-on Salesforce experience, including workflows and routing logic Experience building forecasting models and customer segmentation frameworks Familiarity with tools such as Zendesk, Gong, ZoomInfo, G2, Tableau, or similar Strong analytical skills with the ability to translate complex data into actionable insights Comfortable operating independently in a fast-moving, ambiguous environment Highly execution-oriented — you build, test, and ship Systems thinker who connects data, signals, and actions Pragmatic and outcome-focused Strong cross-functional collaborator Disciplined about documentation and clean handoffs At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Customer Growth Intelligence Consultant (LATAM + Philippines)

CEO Introduction I co-founded Backblaze in 2007 and helped lead it from a bootstrapped start-up to a NASDAQ-listed company in 2021. As we enter our next growth phase, I'm looking for a Head of Revenue Operations to help us scale our go-to-market engine and solidify Backblaze as the independent storage cloud of choice. You'll architect and run the operating system that drives revenue across Marketing, Sales, Channel, and Customer Success. You'll unify data, systems, and processes across our self-serve, mid-market, and enterprise motions to increase efficiency, visibility, and speed. Backblaze already generates over $145 million in ARR, operates a storage cloud at one-fifth the cost of AWS, manages 5+ exabytes of customer data, and serves customers in 175 countries - from AI startups to large enterprises. We have strong growth, healthy margins, and a team that deeply values transparency and customer trust. If you’re ready to bring clarity, precision, and scale to a company with serious momentum - and where your leadership will shape how we grow globally - let’s talk. – Gleb Budman, Co-Founder &amp; CEO The Role Reporting to the CRO, you'll be the operational architect powering Backblaze's revenue engine. You'll lead a RevOps team (scaling from 2-3 to 5+) that unifies systems, analytics, forecasting, and process design across all GTM functions. Your mission: build and run the operational system that powers predictable, scalable revenue growth – from pipeline creation to customer expansion. What You'll Own GTM Strategy &amp; Revenue Performance Partner with CRO and sales leadership, VP of Marketing, and VP Customer Success to drive alignment on growth priorities and company-wide revenue KPIs Lead annual and quarterly planning cycles including headcount modeling, quota design, pipeline targets, and CAC/LTV analysis Own board-level reporting on pipeline health, forecast accuracy, and operational efficiency Build frameworks for goal-setting and business performance tracking that align targets with strategic objectives Revenue Systems &amp; Data Infrastructure Own and evolve the GTM tech stack – Salesforce, HubSpot, Outreach, attribution tools, and BI platforms Drive system integration, process automation, and data governance to ensure single source of truth across all teams Partner with Finance and Product to maintain data accuracy and consistency across Marketing, Sales, CS, and Channel Evaluate and implement new technologies that enhance GTM productivity and forecasting precision Analytics, Forecasting &amp; Executive Insights Build unified reporting framework with real-time visibility into funnel performance, conversion trends, and win/loss analysis Own forecasting processes across Self-Serve and Enterprise segments, ensuring accuracy and accountability Lead weekly pipeline reviews and monthly forecast calls with the CRO to keep revenue targets on track Deliver executive dashboards and board materials highlighting operational metrics and growth drivers Sales Operations &amp; GTM Efficiency Enhance sales effectiveness through territory design, account segmentation, rules of engagement, and methodology refinement Design and operationalize quota, incentive, and commission models that drive performance and predictability Create scalable processes from lead capture through renewal with clear SLAs and handoffs between teams Implement data-driven sales planning that improves pipeline hygiene, deal velocity, and win rates Process Excellence &amp; Continuous Optimization Diagnose bottlenecks and redesign GTM processes to reduce friction and improve cycle time Establish culture of data discipline ensuring CRM accuracy and consistent reporting standards Champion automation initiatives that enhance productivity while maintaining customer-centric approach Build consistent operating rhythms including pipeline reviews, QBRs, and forecast calls Leadership &amp; Team Development Build, lead, and scale a high-performing RevOps team from 2-3 to 5+ members Foster collaboration across Demand Gen, SDR, Sales, Channel, Customer Success, Product, and Finance Coach and develop team members, creating clear career paths within RevOps Act as operational backbone enabling profitable, predictable, and scalable growth What's Required 10+ years in Revenue Operations, Sales Operations, or GTM Operations, with 5+ years leading teams Experience in high-growth B2B SaaS scaling from $50M to $200M+ ARR Deep expertise with Salesforce (configuration, reporting, governance) and marketing automation platforms (HubSpot, Marketo) Strong analytical capabilities with fluency in SQL, data modeling, and business intelligence frameworks Proven track record improving forecasting accuracy, conversion rates, and funnel efficiency Experience supporting both PLG/self-serve and enterprise sales motions simultaneously Collaborative leadership style with ability to influence and partner across Marketing, Sales, CS, and Finance Systems thinking – can architect scalable processes while maintaining attention to detail What's Preferred Public or pre-IPO SaaS company experience navigating increased reporting and governance requirements Background in infrastructure, cloud storage, or developer-focused products Experience with CPQ systems, revenue attribution models, and advanced BI tools (Tableau, Looker, Mode) Familiarity with channel/partner operations and indirect sales motions Track record implementing AI/ML tools for forecasting, lead scoring, or workflow automation Experience at transparent, customer-obsessed company cultures Backblaze Benefits:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is as follows: US - $225,000-$275,000 + Bonus and Equity At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Head of Revenue Operations

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Sales Operations Analyst – Customer Success &amp; Support! About the Role The Sr. Sales Operations Analyst for Customer Success &amp; Support is a senior individual contributor responsible for supporting post-sale operations, including customer onboarding, renewals, expansions, and support workflows. This role partners closely with Customer Success and Support teams to ensure systems, reporting, and processes enable consistent execution while maintaining strong alignment with Sales Operations standards and data governance. What You’ll Do: Customer Success &amp; Support Operations Support Sales Operations functions related to post-sale execution, including: Customer lifecycle management Renewals and expansion tracking Support handoffs and visibility Ensure clean handoffs from Sales to Customer Success through consistent data, process adherence, and system workflows. Assist CS and Support leadership with operational reporting and insights. Systems Administration &amp; Support (CS &amp; Support Stack) Serve as first-level system administrator for Customer Success and Support–related tools, including: Salesforce.com (account, opportunity, renewal, and reporting support) Customer Success platforms (e.g., Gainsight, Totango, Catalyst, ChurnZero, or similar) Support platforms (e.g., Zendesk or equivalent) Manage user access, permissions, basic configuration, and issue triage. Partner with Sales Ops leadership, IT, and CS on system improvements and integrations. Support rollout and adoption of new features and workflows. Reporting &amp; Operational Insights Build and maintain reporting to support: Renewals and expansion visibility Customer health and engagement tracking Support volume and responsiveness Ensure consistency between Sales, CS, and Support reporting definitions. Support forecasting inputs related to renewals and retention. Documentation, SOPs &amp; Team Support Partner with Sales Operations Support Associate to: Provide frontline operational support to Customer Success and Support teams. Develop and maintain: System user guides CS and Support Operations SOPs Process documentation and workflow diagrams Support onboarding and enablement by reinforcing system usage and operational best practices. Assist with communications related to process or system changes. Experience &amp; Qualifications 5–7+ years of experience in Sales Operations, Revenue Operations, or CS Operations in a SaaS or recurring-revenue environment. Strong understanding of post-sale operations, including renewals, expansions, and customer lifecycle management. Hands-on experience with Salesforce.com (required). Experience supporting Customer Success and Support platforms (required). Strong reporting and data hygiene skills. Comfortable operating as a support-focused senior IC. Core Skills &amp; Competencies Strong operational and systems support mindset Detail-oriented with high standards for data quality Clear communicator with strong documentation skills Collaborative partner to Sales, CS, and Support teams Able to balance responsiveness with process discipline At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. &nbsp;#LATAM&nbsp;

Sr. Sales Operations Analyst - Customer Success | LATAM

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Data Center Technician to join our team! About the Role: Individuals fulfilling this role will be responsible for managing, maintaining, and optimizing the physical infrastructure of our data center operations. The ideal candidate will have significant technical knowledge of server hardware, networking equipment, power and cooling systems, and structured cabling. This role requires a proactive problem-solver with strong leadership abilities, deductive reasoning, and a focus on operational excellence. What You'll Do: Hardware Deployment &amp; Maintenance: Maintain organizational infrastructure including racking equipment, replacing hard drives and other system components Troubleshoot, repair, and replace defective equipment with minimal supervision Help manage onsite inventory of hard drives, cables, rails and other spare parts RMA defective components Setup, test and activate new equipment via the Linux command line Data Center Operations: Work as Backblaze’s physical presence in Data Center Operations On-call responsibilities require being within an hour of the facility and occasional trips onsite 24x7 to resolve issues that can’t be handled remotely Workdays may include Saturday and/or Sunday (e.g. working Wednesday - Saturday) Shifts may include evening and/or overnight shifts Help with shipping and receiving including moving, packing, and/or unpacking equipment Follow and improve data center best practices and documentation Maintain a clean and well-organized work environment Help with projects to install new systems and services as time allows Project Management: Execute infrastructure projects such as server installations, migrations, upgrades, and server set-up. Full-service execution of new system implementations (from equipment inception to production). Work with cross-functional teams, including: IT, Neteng, NOC and SRE to test and validate functionality. Identify opportunities for automation and process efficiency. Incident response Respond to and resolve data center infrastructure incidents and Jira tickets. Troubleshoot and escalate hardware, power, and network issues as needed. Participate in on-call rotation when needed for incident response. What we value: A proactive mindset with a can-do attitude. Someone who steps up, supports teammates, and shares knowledge freely. Curiosity, reliability, and a desire to grow technically within the team. Required Qualifications: 2+ years of experience in data center or server infrastructure roles. Hands-on knowledge of server hardware and deployments Proficient with structured cabling, fiber optics, and patch panel management. Experience with operating systems (Linux and basic scripting).Excellent communication, time management, problem solving and organizational skills Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $62,000 - $73,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Data Center Technician

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Director, Engineering - Shared Services to join our team! Role Summary Reporting directly to the SVP, Engineering, the Sr. Director, Engineering - Shared Services will serve as a pivotal operational leader within the engineering organization. This executive will oversee Quality Engineering, Data Engineering, and the Project Management Office, acting as a catalyst for operational excellence for the broader technical team. This role blends strategic vision with hands-on leadership, responsible for executing the operational rigor and modernization necessary to support the company's long-term technical plans. A central component of this role involves leading the internal aspects of Backblaze’s AI strategy. This leader will ensure the company is leveraging AI internally to enhance development and optimize day-to-day operations. By fostering a culture of innovation and velocity, this Director will transform traditional testing, data management, and project management methods into modern, automated pipelines. The ideal candidate combines operational rigor and servant leadership, bringing experience scaling teams in growth environments and delivering meaningful value through internal technology and process improvements. Priorities Lead Quality Engineering &amp; Automation: Spearhead the strategy for a modern Quality Engineering organization. Transition the team toward a heavy focus on automated testing and continuous integration to ensure appropriate levels of robustness without sacrificing speed. Modernize Data Engineering &amp; Infrastructure: Lead the Data Engineering function to build and maintain scalable data pipelines, warehousing, and governance frameworks. Ensure data is accessible, reliable, and actionable to support business intelligence and cross-functional decision-making. Operationalize AI in Quality: Guide the development and application of AI/ML tools directly into quality operations. Transform testing by leveraging AI for generation and anomaly detection, ensuring Backblaze is leading - not following - the AI curve in its internal processes. Drive Internal AI Transformation: Spearhead the evolution of internal workflows by integrating AI tools into the Project Management Office and general engineering practices to increase efficiency and reduce toil. Elevate the PMO: Oversee the Project Management Office to drive predictability and alignment across complex engineering initiatives. Ensure the PMO acts as an enabler of velocity rather than a bottleneck. Scale Organizational Capability: Recruit, develop, and mentor a diverse and high-performing technical leadership team within Shared Services that can drive large, complex new initiatives. Collaborate Across the Business: Partner with peers in Product, Cloud Operations, and other functional areas to align quality standards, data availability, and project delivery with customer and commercial outcomes. Candidate Profile The ideal candidate for the Sr. Director, Engineering - Shared Services is a transformative technology leader with deep experience in modernizing engineering workflows. They are a hands-on, servant leader who blends technical depth in automation and data architecture with the business acumen required to run an efficient PMO. This leader is capable of architecting AI-forward systems specifically for internal tooling, data infrastructure, and quality assurance while preserving customer trust. They have a proven track record of leading distributed teams and driving the evolution of legacy processes into modern, automated pipelines. They are energized by the opportunity to build high-performing, inclusive cultures that balance innovation with the reliability required of a mission-critical storage platform. Leadership Skills Engineering &amp; Operations Leadership (10+ years): Significant leadership experience in scale-up or mid-to-large tech environments, with specific focus on Quality Engineering, Data Engineering, Release Management, or Shared Services. Data Strategy &amp; Infrastructure: Experience leading data engineering teams, with a strong grasp of modern data stacks, ETL/ELT pipelines, and data governance needed to support AI and analytics. Automated Testing Strategy: Proven expertise in shifting quality organizations from manual to automated frameworks. Deep technical understanding of CI/CD pipelines and modern testing infrastructure. AI/ML Strategy and Delivery: Experience building and scaling AI/ML initiatives within internal operations to deliver measurable value. Program Management Leadership: Experience overseeing a Project Management Office (PMO) or Technical Program Management (TPM) function, ensuring projects are delivered with clarity and predictability. Global and Distributed Team Leadership: Successfully built and led high-performing, distributed teams across geographies with emotional intelligence and cultural fluency. Stakeholder Communication: Ability to communicate complex data regarding quality and project health clearly to executive peers and partners. Builds alignment through clarity. Change Management: Experience leading teams through technical modernization and cultural transformation, specifically regarding the adoption of new AI tools and agile methodologies. Personal Characteristics and Values Mission-Driven, Customer-Focused: Aligned with Backblaze’s purpose. Prioritizes customer trust by ensuring that quality and reliability are never compromised for speed. Servant Leadership: Leads with humility and empathy. Invests in talent and builds inclusive, psychologically safe environments for QE, Data, and PMO staff. High Integrity, High Accountability: Consistent and transparent regarding project risks and quality metrics. Embraces feedback and leads by example. Strategic and Practical: Connects the long-term vision of AI transformation to near-term execution in testing, data availability, and project tracking. Curious and Learning-Oriented: Stays current on emerging technologies, particularly in AI, infrastructure, and leadership practices to keep the shared services team on the cutting edge. Technically Hands-On: Engaged with the work. Capable of diving into test automation strategies, data architecture discussions, or AI tool selection to support the team. To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $215,000 - $325,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Sr. Director, Engineering (Shared Services)

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Sales Operations Analyst – Sales! About the Role The Sr. Sales Operations Analyst for Sales is a senior individual contributor responsible for supporting and optimizing core Sales Operations functions for direct and channel sales teams. This role focuses on sales process execution, systems administration, reporting, and frontline sales support, ensuring sellers and partners have reliable tools, clean data, and clear operating procedures. The role supports GTM systems owned by Sales Operations, with a primary emphasis on traditional sales operations excellence rather than GTM strategy ownership. What You’ll Do: Sales Operations Execution (Direct &amp; Channel) Support day-to-day Sales Operations functions for direct sales and channel teams. Maintain and optimize core sales processes including: Lead and account management Opportunity stages and pipeline progression Channel deal registration and partner workflows Forecasting support and pipeline hygiene Assist Sales leadership with pipeline inspection, deal reviews, and forecast preparation. Identify process gaps and recommend incremental, scalable improvements. Sales Systems Administration &amp; Support Serve as first-level system administrator for Sales-facing tools, including: Salesforce.com (CRM support, configuration assistance, reporting) Outreach (user setup, cadence support, troubleshooting) Gong (user access, tagging support, reporting) ZoomInfo, LeanData, and related Sales tech Partner with Sales Ops leadership and IT on system enhancements, integrations, and issue resolution. Manage user access, permissions, basic configuration changes, and ongoing system maintenance. Support adoption of AI-enabled tools (e.g., Clay, Qualified) as directed by Sales Ops leadership. Reporting &amp; Analytics Build and maintain Salesforce dashboards and reports to support: Pipeline generation and conversion Forecast accuracy Rep and channel partner productivity Ensure data accuracy and consistency used in Sales reporting. Support ad hoc analysis for Sales Operations, Sales leadership, and Finance as needed. Sales Support, Documentation &amp; SOPs Partner with Sales Operations Support Associate to: Act as a frontline Sales Operations support resource for sellers and channel managers. Develop and maintain: User guides and how-to documentation Sales Operations SOPs Process documentation and workflow diagrams Support onboarding and ongoing enablement by reinforcing process standards and system usage. Assist with communications related to process or system updates. Experience &amp; Qualifications 5–7+ years of experience in Sales Operations or Revenue Operations in a SaaS or recurring-revenue environment. Strong foundation in traditional Sales Operations, including pipeline management, forecasting support, and reporting. Hands-on experience with Salesforce.com (required). Experience supporting Outreach and Gong (required). Experience supporting direct and/or channel sales teams strongly preferred. Strong attention to detail with a service-oriented mindset. Ability to document processes clearly and support end users effectively. Core Skills &amp; Competencies Strong operational execution and problem-solving skills Systems-oriented with comfort supporting day-to-day administration Clear written and verbal communication Highly organized with strong documentation discipline Collaborative and responsive to frontline Sales needs At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. &nbsp;#LATAM&nbsp;

Sr. Sales Operations Analyst - Sales | LATAM

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Manager, Sales Operations – GTM Systems! About the Role The Sr. Manager, Sales Operations – GTM Systems is a senior individual contributor role responsible for leading GTM systems optimization and change execution in support of full-funnel sales operations. Sales Operations owns GTM systems strategy and governance; this role leads the operational management, optimization, and adoption of those systems to enable scalable, efficient sales execution from prospecting through close, with downstream visibility into renewals and expansion. This role requires a seasoned Sales Operations professional with deep systems expertise, strong operational judgment, and a proven ability to drive change through enablement, communications, and cross-functional influence. What You’ll Do: Sales Operations Leadership &amp; Full-Funnel Enablement Act as a senior partner to the Senior Director of Sales Operations, translating Sales Ops strategy into systems-driven execution. Lead optimization of end-to-end sales processes, including: Prospecting and outbound execution Lead and top-of-funnel management Opportunity stages, pipeline progression, and forecasting Quoting and deal execution Visibility into post-sale handoffs, renewals, and expansions Identify systemic friction in the sales funnel and drive durable, scalable improvements that increase rep productivity, conversion, and forecast reliability. GTM Systems Optimization &amp; Management Lead the day-to-day optimization and management of GTM systems owned by Sales Operations. Serve as the senior operational owner for ZoomInfo, LeanData, Outreach, Gong, and other Sales Tech Stack systems&nbsp; Serve as a primary stakeholder for Salesforce.com, partnering with IT Partner with Sales &amp; Rev Ops, Marketing, Sales, Customer Success &amp; Support, and Enablement to ensure systems support consistent execution and clean handoffs across teams. Drive continuous improvement of prospecting, pipeline generation, and deal &amp; Customer management workflows. Evaluate, pilot, and operationalize AI enhancements to the tech stack. Change Management, Enablement &amp; Communications Own change management execution for GTM systems and sales process initiatives. Design and run structured rollouts, including stakeholder alignment, phased launches, success metrics, and post-launch optimization. Partner with Enablement to: Develop role-based training, SOPs, and playbooks Deliver systems and process enablement tied to sales motions Lead clear, consistent communications that articulate the “why,” “what,” and “how” of changes to drive adoption and accountability. Measure adoption and effectiveness, using data and feedback to iterate. Reporting, Forecasting &amp; Operational Insights Develop Sales Analytics including reporting and dashboards, as well as Tableau models through partnership with BI, that provide leadership visibility into: Funnel health and conversion Pipeline generation and coverage Rep productivity and activity effectiveness Support core Sales Operations forecasting processes, including pipeline inspection, deal health reviews, and forecast accuracy. Support Sales Operations partnership with Finance and RevOps on capacity planning, territory performance, and revenue modeling. Data Quality &amp; Governance Establish and enforce standards for data quality, system usage, and process adherence across Salesforce and integrated GTM tools. Lead governance around routing, stage definitions, forecasting inputs, and system changes. Ensure documentation, automation, and validation rules support scalable, repeatable execution. The Right Fit: 8–10+ years of experience in Sales Operations or Revenue Operations within a SaaS or recurring-revenue environment. Strong background in traditional Sales Operations, including pipeline management, forecasting, sales process design, and reporting. Deep hands-on expertise with Salesforce.com (required). Proven production experience with Outreach and Gong (required). Experience supporting or integrating with Customer Success platforms (highly valued). Exposure to AI-enabled sales tools such as Clay and Qualified is a plus. Demonstrated success leading systems-driven change management and enablement initiatives. Leadership Competencies Senior-level operational judgment with the ability to balance speed, scalability, and governance. Systems thinker who understands how tools, data, and process drive sales outcomes. Strong cross-functional influencer and communicator. Highly organized with excellent documentation and program management skills. Comfortable operating with ownership, accountability, and executive visibility. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is $160,000 - $185,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Sr. Sales Operations Manager - GTM

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a HR Administrator to join our team! About the Role:We’re looking for a detail-oriented HR Administrator to support day-to-day people operations and administrative work across the employee lifecycle. This role partners closely with the HR Operations Specialist to ensure smooth onboarding, accurate HR records, and consistent execution of core HR processes. This is a hands-on individual contributor role ideal for someone who enjoys coordination, organization, and supporting a growing People function. What You’ll Do: Onboarding Support&nbsp; Coordinate pre-boarding tasks for new hires, including system access, documentation, and readiness checks Schedule orientation sessions and prepare onboarding materials Maintain and evolve new hire checklists; track task completion to ensure a smooth onboarding experience HR Administration Provide first-level support for employee benefits inquiries, including eligibility, enrollment timelines, and general program information; escalate complex matters to the HR Operations Specialist as appropriate Support benefits administration tasks such as new hire enrollments, qualifying life event documentation, and open enrollment coordination Monitor and manage the HR inbox; respond to routine inquiries and route more complex issues appropriately Prepare and process HR documents, such as Separation Agreements, employment verifications and other employment-related forms&nbsp; Maintain digital personnel files, ensuring accuracy, completeness and compliance. Support HRIS data entry, updates and routine audits HR Operations &amp; Compliance&nbsp; Maintain HR documentation and internal confluence pages Track completion of compliance trainings and acknowledgments&nbsp; Assist with internal audits and reporting by gathering documents and supporting data cleanup.&nbsp; General Support&nbsp; Provide administrative assistance to the Human Resources team Help coordinate HR events, training sessions and small employee programs The Right Fit: 1-2 years of HR administrative, coordinator or operations support role&nbsp; Strong organizational skills and attention to detail&nbsp; Comfortable handling confidential employee information with discretion Experience working with HR systems such as Greenhouse, Rippling or similar tools is preferred.&nbsp; Working knowledge of U.S. employee benefits (e.g., medical, 401(k), leave policies) and ability to support routine employee inquiries Clear written and verbal communication skills Ability to manage multiple tasks and deadlines in a fast-paced environment Collaborative working style and a desire to build efficient, people-centered processes and a solutions-oriented attitude Able to learn quickly, manage multiple tasks and maintain confidentiality Comfortable with change and eager to grow with evolving systems and company needs Nice to Have: Familiarity with ticketing or inbox management tools (Jira, shared inboxes, etc.) Experience maintaining internal documentation (Confluence, Google Suite, etc.) At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

HR Administrator

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Data Infrastructure Engineer&nbsp;to join our team! What You'll Do: Design, configure and maintain data solutions such as Vitess, Apache Cassandra, NATS, Redis/ValKey Work closely with Operations and Application Engineers to develop new solutions and optimize existing ones Improve production system scalability, performance, and availability Deliver enhancements to observability, operability and reliability to lower TCO Qualifications: 7+ years of experience in databases, eventing systems, or distributed caching systems Experience in Linux environments Bonus Points: Kubernetes experience Experience running systems at cloud scale Familiarity with automation tools (Ansible) At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. #LATAM

Sr. Data Infrastructure Engineer

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Manager, Customer Growth! About the Role The Sr. Manager, Customer Growth&nbsp;leads a team of Customer Growth Specialists focused on driving expansion pipeline from Backblaze’s long-tail customer base. This role is responsible for building a high-performing, outbound, post-sales growth motion — balancing activity, quality, and results. You will own team performance against pipeline targets, coach outbound execution, partner cross-functionally with Customer Success, Sales, and Operations, and continuously improve how we identify and pursue customer growth opportunities at scale. This is a player-coach leadership role requiring strong commercial instincts, operational rigor, and hands-on team development. What You’ll Do: Hire, onboard, and manage a team of Customer Growth Specialists Own team-level expansion pipeline targets and performance reporting Coach reps on outbound strategy, discovery, qualification, and objection handling Partner with CS Ops and Analytics to refine targeting, segmentation, and expansion signals Ensure clean opportunity creation, routing, and handoffs to CS and Sales Monitor activity, conversion rates, and pipeline quality to identify coaching opportunities Provide regular performance feedback, 1:1 coaching, and career development support Partner with CS and Sales leaders to align on expansion strategy and execution How Success Is Measured Team expansion pipeline attainment Opportunity quality and downstream conversion Rep productivity and ramp time Forecast accuracy and CRM hygiene Cross-functional alignment and execution quality The Right Fit: 8+ years of experience in Sales, Customer Growth, or Revenue roles 3-5+ years of experience managing quota-carrying, outbound teams Proven ability to coach and develop early-career and mid-career reps Strong understanding of pipeline management, forecasting, and performance metrics Experience working closely with Customer Success and Sales teams Comfort operating in a data-driven, metrics-focused environment Strong communication, organization, and leadership skills Bonus Points For: Experience leading offshore or distributed teams Familiarity with SaaS, cloud infrastructure, or usage-based business models Experience building post-sales or expansion motions from scratch Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is $150,000 - $180,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Sr. Manager, Customer Growth | U.S.

About Backblaze&nbsp; Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking an Event Marketing Associate to join our team! What You’ll Do: Project Management: Monitor and manage event-related tasks, identifying overdue items and ensuring the team stays on track to meet project milestones. Onsite Execution: Provide hands-on support for events, including booth setup, teardown, and on-site staffing assistance. Deliverable Coordination: Manage show-specific deadlines and deliverables, ensuring all submissions—from booth forms to marketing assets—are completed accurately and on time. Logistics &amp; Procurement: Facilitate orders for booth collateral, lead scanners, promotional swag, and more. Lead Management: Assist with the setup of lead capture tools and oversee post-show lead routing to ensure timely follow-up by the sales team. Field Marketing Support: Research and coordinate venues, reservations, and registration for regional field marketing events. Event Management: Act as the primary project manager for select events. General Event Support: Assist with other event-related duties as assigned. The Right Fit: Experience: 2–3 years of professional experience in event management, live event production, or a related role. Organization: Exceptional organizational skills with a proven ability to manage multiple workflows and deadlines simultaneously. Communication: Strong written and verbal communication skills for collaborating with internal teams and external vendors. Adaptability: A flexible mindset and the ability to problem-solve in fast-paced, live event environments. Tech Savvy: Familiarity with or a willingness to learn Google Workspace, Smartsheet, HubSpot, and Jira/Confluence. Travel: Comfortable with traveling up to 30-40% of the time to support events across various locations. Bonus Points For: Experience working in the B2B tech or cloud storage industry. Experience with tradeshow sponsorship and exhibits Advanced proficiency in project management tools Previous experience managing external vendors and agencies. Backblaze Perks: Healthcare for family, including dental and vision Competitive compensation and 401K RSU grants for full-time employees ESPP program Flexible vacation policy Maternity &amp; paternity leave MacBook Pro to use for work, plus a generous stipend to personalize your workstation Childcare bonus (human children only) Fertility treatment and support Learning &amp; development program Commuter benefits Culture that supports a healthy work-life balance To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is $72,000 - $88,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Event Marketing Associate

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a GTM Engineer Associate to join our team! About the Role: We are looking for a GTM Engineer Associate to bridge the gap between our high-level marketing strategy and technical execution. Your primary mission is to fuel growth by designing and executing the technical infrastructure for campaigns that drive awareness and pipeline. You won’t just follow a process; you will build and optimize integrated, multi-channel programs that leverage automation and AI to reach the right audiences at the perfect time. You are the "technical architect" who takes a creative campaign idea and engineers the delivery system that makes it perform at 10x scale. What You'll Do: Automated List Architecture &amp; Segment Strategy: Take a data-driven approach to building and refining target account lists by engineering automated workflows that ingest intent data and CRM insights. The Impact: You ensure our sales team never wastes a minute on the wrong lead, maximizing their efficiency and our overall pipeline velocity. Your focus here will deeply impact the effectiveness of our ABM campaigns. AI Orchestration for Personalized Creative: Use AI as a force-multiplier for demand generation—programmatically accelerating research, account insights, and content iteration at scale. The Impact: You enable us to send "1-to-1" personalized messages to thousands of prospects simultaneously, preserving brand voice while achieving human-level relevance. Cross-Functional Technical Alignment: Partner with Sales Ops, Marketing Ops, and Sales Leaders to ensure campaign strategies are technically aligned with business goals and pipeline objectives. The Impact: You act as the glue between departments, ensuring that marketing’s creative efforts translate directly into "sales-ready" opportunities. Campaign Workflow Optimization: Continuously test and learn from automated outreach programs, raising the bar for scalability and measurable impact. The Impact: You turn our demand generation into a "scientific laboratory," where every success is instantly codified into a repeatable, scalable process. ABM Technical Support: Develop and optimize the backend of ABM programs to ensure buying committees are identified and engaged through personalized, insight-driven outreach. The Impact: You help us penetrate the world’s largest accounts by ensuring our brand shows up exactly where the decision-makers are looking. The Right Fit: Professional Experience: 2–4 years of experience in GTM Engineering, growth marketing, technical demand gen, or a related technical field. The Technical Stack: Proven experience (or a strong desire to master) Clay, Outreach, ZoomInfo, and various intent data providers. Analytical &amp; Creative Mindset: Ability to understand custom data points based on campaign initiatives and translate them into compelling "hooks" for prospects. Systems Curiosity: A proactive, detail-oriented approach to experimentation, always looking for new ways to optimize based on quantitative inputs. Strategic Communication: Ability to craft compelling technical messaging and articulate complex automation strategies clearly across different teams. Why this role is the "Force Multiplier" This role is specifically designed for a builder who views a spreadsheet as a database and a campaign as a sequence of logic. While you will collaborate with creative teams to ensure brand alignment, your primary value is in the plumbing and the engine that makes those creative ideas perform at scale. You don't just send emails; you engineer the future of how we go to market. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. #LATAM

GTM Engineer Associate

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a&nbsp;Demand Generation Specialist&nbsp;to join our team! About the Role: We are looking for a creative and data-driven Demand Generation Specialist to help fuel growth by designing and executing "campaign attacks" that drive awareness, engagement, and pipeline. In this role, you will be the primary engine of execution. You will collaborate across teams to build and optimize integrated, multi-channel programs—spanning email, paid media, webinars, content syndication, and more—to ensure we reach the right audiences and deliver measurable business impact. You will work closely with the Senior Director to workshop target lists and develop the specific methods we use to "attack" each campaign. What You'll Do: Lead Campaign "Attacks": Collaborate in designing and executing integrated, multi-channel demand generation campaigns across digital, email, paid, and event channels. Workshop Target Lists: Take a data-driven approach to building and refining target account lists, using insights and intent data to ensure every campaign is focused and effective. Execute ABM Strategies: Play a key part in developing and refining our Account-Based Marketing (ABM) programs, identifying high-value accounts and influencing buying committees to accelerate revenue. Drive Cross-Functional Alignment: Partner with Sales Ops, Marketing Ops, and Sales Leaders to align campaign strategies with business goals and pipeline objectives. AI-Powered Growth: Use AI as a force-multiplier to accelerate research, insights, and content iteration while preserving brand voice and accuracy. Storytelling &amp; Brand Alignment: Collaborate with content, product marketing, and creative teams to ensure consistent storytelling and brand alignment across all touchpoints. Analyze &amp; Optimize: Continuously test, learn, and optimize programs for scalability, connecting marketing activity directly to pipeline and revenue outcomes. The Right Fit: Experience: 2–4 years of experience in demand generation, growth marketing, or a related field. Proven Execution: A track record of executing data-driven, cross-channel campaigns that drive measurable results. The Tech Stack: Analytical mindset with experience using Salesforce, HubSpot, or similar platforms to measure success. The "Plus" Skills: Experience (or a hunger to learn) Clay, Outreach, ZoomInfo, or utilizing intent data is a major plus. Communication Skills: Excellent written and verbal communication skills; you can craft compelling messaging and articulate strategy clearly across teams. Project Management: Strong collaboration and project management skills with a proactive, detail-oriented approach. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Demand Generation Specialist

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a QA Engineer, Open Source AI to join our team!About the Role: We are seeking a QA Engineer to validate and ensure the reliability of open source AI integrations, frameworks and example applications built on Backblaze B2 Cloud Storage. The primary objective of this role is to execute structured testing across AI workflows, notebooks, and integration examples to guarantee reproducibility, correctness, and production readiness. This role focuses on rapid validation, regression coverage, and scenario-based testing across AI-driven workflows, agent-generated code, and cloud storage integrations. The QA Engineer will partner closely with Engineering and Product to ensure all public-facing assets meet high standards for stability, clarity, and usability. What You’ll Do: Execute structured test plans across open source repositories, sample applications, SDK extensions, and AI workflow integrations. Perform functional, integration, and regression testing on frameworks, applications, notebooks, scripts, APIs, and reference implementations. Validate reproducibility of AI workflows in Jupyter and Google Colab environments. Test agent-generated code outputs to ensure correctness, determinism, and alignment with expected B2 usage patterns. Identify defects, edge cases, and environment inconsistencies; document findings clearly in Jira, GitHub, or other QA systems. Coordinate retest cycles with Engineering and confirm resolution of reported issues. Maintain baseline test scenarios aligned to common ICP workflows and real-world B2 storage use cases. Support CI validation processes to ensure ongoing test coverage across releases and updates. Tools and Technologies: Python, Jupyter notebooks, Google Colab Backblaze B2 SDKs and REST APIs Jira, TestRail, GitHub Issues pytest or lightweight testing libraries GitHub Actions and CI pipelines API validation tools such as Postman Basic command-line workflows The Right Fit: QA analyst or junior to mid-level QA engineer with strong technical understanding of AI workflows. Experience executing functional and regression tests in Python-based environments. Comfortable running notebooks, scripts, and example applications to validate expected behavior. Strong attention to detail and ability to perform repeatable validation cycles efficiently. Clear documentation and communication skills when reporting defects and edge cases. Familiarity with cloud storage concepts and API-driven systems. Exposure to AI workflows, agent-based systems, or data pipeline validation is preferred. Why Backblaze:&nbsp; Ensure the reliability of open source AI integrations used by developers globally. Work at the intersection of AI, data workflows, and cloud storage. Collaborate closely with Engineering, Product, and Developer Experience teams. Competitive compensation and benefits. Remote-first culture supporting work-life balance. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. #LATAM

QA Engineer, Open Source AI

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Software Engineer, Open Source AI to join our team!About the Role: We are seeking a Software Engineer to build and maintain open source AI integrations, frameworks and example applications that enable developers to use Backblaze B2 Cloud Storage within real-world AI workflows. The primary objective of this role is to contribute production-quality open source tooling, sample applications, and reference implementations that integrate B2 cloud storage with modern AI ecosystems. This role focuses on implementation, contribution, and maintenance of open source software. A practical understanding of AI workflows, agent-based systems, and data movement patterns is required to build credible and scalable integrations. What You’ll Do: Implement and maintain open source AI integrations, frameworks and example applications using languages commonly used in the open source ecosystem, including Python, TypeScript, Go, and Rust. Build and maintain public sample applications, SDK extensions, notebooks, and reference implementations demonstrating AI and cloud storage best practices. Use AI-assisted development tools, including Claude Code, to accelerate implementation while validating correctness, security, and performance. Contribute to open source projects through code contributions, issue triage, reviews, and ongoing maintenance. Ensure all open source assets meet high standards for testing, documentation, reproducibility, and developer usability. Maintain clean, well-structured GitHub repositories intended for external adoption and community contribution. Collaborate with Product and QA to ensure integrations reflect real customer AI workflows and Backblaze B2 usage patterns. Tools and Technologies: Languages: Python, TypeScript, Go, JavaScript and other open source languages Backblaze B2 SDKs and REST APIs Open source AI frameworks and tooling AI coding agents, such as Claude Code, Antigravity and Codex Jupyter and Google Colab notebooks GitHub, pytest, CI pipelines The Right Fit: Software engineer with experience contributing to open source projects in one or more widely used open source languages. Comfortable owning and maintaining public repositories with external users and contributors. Practical understanding of AI workflows, including data ingestion, preprocessing, inference, and agent-based systems. Experience writing production-quality code with strong testing and documentation practices. Strong written communication skills with a focus on developer experience and adoption. Why Backblaze:&nbsp; Build open source software used by developers worldwide. Work at the intersection of AI, data, and cloud storage. Collaborate with experienced engineering, product, and QA teams. Competitive compensation and benefits. Remote-first culture supporting work-life balance. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. #LATAM

Software Engineer, Open Source AI

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Site Reliability Engineer to join our team! About the Role: We are seeking a Senior Site Reliability Engineer (SRE) to help ensure the stability, scalability, and reliability of our services and infrastructure. This role focuses on building automation, maintaining observability, and supporting incident response to keep customer-facing systems performing at their best.The SRE will collaborate with engineering, product, and operations teams to embed reliability practices into day-to-day development and operations while contributing to tools and processes that improve efficiency and reduce manual effort. What You'll Do: Service Reliability &amp; Operations Own and drive the availability, durability, and performance of critical services across all production environments. Lead and champion complex projects from problem discovery through complete, cross-functional resolution, demonstrating high-level technical ownership. Define, establish, and enforce service health standards, including working with engineering leadership to implement SLIs, SLOs, and error budget policies for multiple services. Lead critical incident response and post-incident reviews, translating findings into strategic, long-term service improvements and architectural changes. Mentor others and act as a subject matter expert in following and evolving established ITIL/OSS processes (incident, change, problem, and capacity management). Automation &amp; Tooling Design and architect scalable automation solutions to eliminate toil and improve the efficiency of operational tasks across the entire platform. Drive the strategic direction of monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, Catchpoint, ELK), and integrate them for comprehensive observability. Build, maintain, and secure advanced CI/CD pipelines, configuration management, and complex infrastructure as code solutions (Terraform, Ansible, Jenkins). Write production-grade code (Bash, Python, Go, etc.) to develop new reliability tools and enhance existing systems. Collaboration Act as a principal partner to engineering, product, and operations teams, consulting on resilient system design, architecture, and operation. Lead and formalize the Production Readiness Review (PRR) process, ensuring robust operational handoff for all new services and features. Lead capacity planning and disaster recovery strategy across critical infrastructure components. Manage the relationship with vendors and service providers to troubleshoot systemic issues and ensure strict adherence to SLA performance. Drive the creation of high-quality documentation, proactively share advanced learnings, and cultivate a reliability-first engineering culture across teams. Continuous Improvement Own the creation, maintenance, and dissemination of operational playbooks, runbooks, and detailed system documentation. Proactively identify systemic, recurring issues and architect and drive the implementation of long-term improvements and strategic design action plans. Be a leading voice in promoting and embedding reliability-focused practices within development and operations teams. Qualifications: Education &amp; Experience Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). 8+ years of progressive experience in site reliability, systems engineering, or operations. Extensive experience designing, scaling, and operating large-scale, production-grade distributed systems. Technical Skills Expert-level Linux systems administration and advanced troubleshooting skills. Lead security-minded operations, focusing on system-wide patching, hardening, and proactive vulnerability identification. Deep mastery of service reliability concepts, including advanced monitoring, complex alerting strategy, leading incident response, and in-depth root cause analysis. Advanced proficiency in at least one modern scripting/programming language (Python or Go strongly preferred). Expert knowledge of incident response methodologies and operational best practices. Proven experience designing and operating container orchestration (Kubernetes, Docker) and microservices concepts required. Expert experience with Hashicorp products (Nomad, Vault, Terraform) in a production environment. Preferred Attributes Significant experience in a SaaS, service provider, or hyper-scale distributed systems environment. Deep familiarity with ITIL/OSS practices and experience defining/enforcing SLO/SLA’s. Exceptional problem-solving skills and a strong drive to learn and apply new, complex technologies. Advanced experience with cloud platforms (AWS, GCP, or Azure) in a production setting. Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $150,000 - $200,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Sr. Site Reliability Engineer

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking an Inventory Controller&nbsp;to join our team! About the Role: The Inventory Controller is an integral member of the data center operations team and works directly with the staff, and inventory controllers at other locations, to oversee processes and procedures. Adheres to organizational policies, objectives, and initiatives. Employs standards, metrics, and procedures that maximize inventory management efficiency. Actively engaged with data center operations and inventory controllers to align projects and break/fix inventory demands. What You'll Do: Proficient in the use of Warehouse Management Systems (NetSuite-WMS). Maintains inventory minimums and maximums across all business units to ensure quantities are available to meet business needs and do not represent excessive inventory surpluses. Coordinates all logistics related to shipping and receiving activities for Data Center Operations. Follows established processes and procedures related to projects. Works as directed by organizational leaders. Typically responsible for a single data center. Teamwork: Creates and maintains support documentation for inventory-related items. Trains DC operations support staff and others on correct processes and procedures. Cross-Functional Collaboration and Vendor Engagement&nbsp; Collaborates with cross-functional teams and stakeholders to identify and prioritize initiatives to optimize inventory capabilities and develop best practices. Frequently works with outside auditors to reconcile inventory quantities and reinforce approved procedures. Engages with vendors to improve supply chain processes and reduce cost. Analysis and Reporting Facilitates inventory planning, scheduling, forecasting, and control operations. Implements inventory tools and systems for shipping, receiving, tracking, analyzing, auditing, and reporting. Researches and recommends alternate inventory items to meet the changing needs of data center operations. Functions as a resource for inventory processes. Moderate knowledge of the function and department processes. Skills and Qualifications: Excellent communication skills (written and verbal) Strong planning and organizational skills Process oriented 1+ years of demonstrated success as an inventory controller Preferred Skills:&nbsp; Advanced knowledge of NetSuite or other WMS applications Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $56,000 - $72,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Inventory Controller

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Portfolio&nbsp;Manager! What You'll Do&nbsp; We are seeking a Portfolio Manager to join the PMO team in our Product organization, with focus on driving cross-functional planning and operating model practices for Backblaze. Coordinate delivery portfolio planning, tracking and reporting practices as required, which includes overseeing the portfolio delivery pipeline across multiple projects, from incoming requests to evaluation/discovery to successful delivery Ensure cross-functional alignment on program goals, strategy, scope, timelines, decisions and outcomes Facilitate quarterly planning meetings with cross-functional teams, and support the teams with project and epics creation, prioritization and work intake process. Foster a culture of transparency and trust, apply lean value-driven approach, manage by influence, support and empower technical teams through servant leadership Ensure strong lines of communication and regular updates to stakeholders In partnership with Program Managers, participate in implementation of continuous process improvement initiatives within Cloud Operations department The Right Fit&nbsp; 3+ years of Program, Portfolio and Process Management experience A combination of strong technical background and leadership qualities Experience working with cross-functional teams in a fast paced environment Comfortable with operating in high uncertainty environments, ability to synthesize data from multiple sources and teams into a structured program roadmap Excellent analytical and problem solving skills Ability to manage by influence, identify underlying issues, solve problems and conflicts Strong verbal, written communication skills Experience with Atlassian &amp; Google product suites a plus Highly detailed-oriented and exceptional organizational and follow-through skills a must Must work US hours EST or PST&nbsp; Fluent in English At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Portfolio Manager | LATAM

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Customer Success Manager! About the Role As a Customer Success Manager, Enterprise Accounts, you will be a key individual contributor within our post-sales organization, directly responsible for the success, retention, and growth of your assigned portfolio of enterprise customers. You will proactively engage with these customers, drive adoption of our solutions, identify opportunities for expansion, and ensure they realize maximum value from Backblaze, while maintaining a strong partnership with the Sales organization. What You’ll Do: Strategic Enterprise Account Leadership &amp; Growth Collaboration: Own and drive the success and growth of a portfolio of Backblaze's enterprise customers, developing and executing tailored account plans in close collaboration with assigned Account Executives to maximize overall account potential. Drive Significant Commercial Outcomes &amp; Partner with Sales: Be responsible for achieving key commercial metrics within your accounts, including renewals, significant upsells, cross-sells, and overall revenue growth, working in tight partnership with Account Executives to identify, qualify, and strategically position expansion opportunities for closure. Executive-Level Relationship Building &amp; Sales Alignment: Cultivate and maintain strong, trusted relationships with key stakeholders within your enterprise accounts, ensuring alignment with Account Executive strategies to facilitate both retention and growth. Strategic Business Reviews &amp; Opportunity Identification: Lead Business Reviews and technical calls to align Backblaze's solutions with complex enterprise business objectives, quantify value, and proactively identify strategic growth opportunities to hand off to Account Executives for pursuit and closure. Identify &amp; Qualify High-Value Growth Opportunities for Sales: Proactively identify and qualify substantial upsell and cross-sell opportunities within your accounts, developing a strong understanding of customer needs and effectively handing off qualified leads to Account Executives for closure. Proactive Risk Management &amp; Sales Communication: Identify and proactively mitigate potential risks to retention and growth within your enterprise accounts, maintaining clear and consistent communication with Account Executives regarding account health and potential expansion blockers. Serve as the Voice of Enterprise Customers &amp; Sales Advocate: Advocate for the unique needs and requirements of your enterprise customers internally, providing critical feedback to Product, Engineering, and other teams, while also understanding and supporting sales strategies for account growth. Track &amp; Report on Enterprise Success &amp; Sales Collaboration: Monitor, analyze, and report on key customer success metrics for your portfolio, providing insights and recommendations for continuous improvement and highlighting opportunities for joint success with the Sales team. The Right Fit: Well-organized, detail-oriented, and proactive with a strong level of emotional intelligence (EQ). 3+ years of progressive experience in Customer Success or Account Management within a cloud or SaaS environment, with a demonstrable track record of success with enterprise clients. Proven experience in a dedicated Enterprise CSM role, consistently achieving commercial targets and fostering long-term strategic partnerships. Excellent communication, presentation, and negotiation skills, with the ability to articulate value to stakeholders and effectively collaborate with colleagues. Strong understanding of complex enterprise IT environments, procurement processes, and organizational structures. Experience with Salesforce and other relevant CRM and customer success tools. Familiarity with sales enablement platforms like Gong is a plus. Strong understanding of workflow/storage challenges and the ability to articulate Backblaze's value proposition within complex enterprise use cases. Ability to be a strategic thinker, problem-solver, and influencer, capable of navigating complex challenges and driving positive outcomes for both the customer and Backblaze. Highly motivated by the success of enterprise customers and the opportunity to contribute to the growth of our enterprise customer success program as a collaborative team. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The base pay range for this position is $90,000 - $120,600. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

About BackblazeBackblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building durable, scalable systems with a strong emphasis on developer experience and operational efficiency.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Network Administrator to join our team!About the Role: What You’ll Be Doing: Support the routine daily activity of the production environment. Aid in general equipment, deployment, configuration and maintenance, monitoring and troubleshooting of L2/L3 network systems within the backend operations, and across the various data center sites (switches, VPNs, IP address spaces, etc). Assist in planning, designing, and implementing scalable network solutions to handle year over year growth. Help administrator infrastructure services (DNS, Zabbix, Kentik), Prometheus, Grafana, etc). Familiar with network based troubleshooting tools (ping, MTR/traceroute). Maintain and support operational Documentation and scripts. Understand the environment enough to help administer/debug operational systems. Setup BGP peering via automation to potential peers on IX (Internet Exchanges). Participate in the 24×7 on-call pager rotation and respond to alerts as needed Assist to implement a wide variety of operations projects as time permits. Help train operations staff as needed Shadow and assist other Network Engineers on larger projects. Schedule can include weekends, early daytime and late evening shifts, and holidays. &nbsp; The Right Fit: 3+ years of work in an IT position (Datacenter, Cloud, or Network related fields). Knowledge of TCP/IP, VLANs, subnetting, sFlow. Basic knowledge of network design, protocols (BGP, OSPF, IPsec, VPN solutions, etc.), and security best practices. Understanding of modern cloud services and data center infrastructure. Good problem solving, investigative, and troubleshooting skills. Strong interpersonal communication skills. &nbsp; Bonus Points: Experience working at a technology/software startup. Familiarity with configuration management and automation software (Ansible preferred). Experience with IPAM and CMDB systems. Exposure to other self-hosted cloud infrastructures. Python and BASH scripting skills. Why Backblaze:&nbsp; Build open source software used by developers worldwide. Work at the intersection of AI, data, and cloud storage. Collaborate with experienced engineering, product, and QA teams. Competitive compensation and benefits. Remote-first culture supporting work-life balance. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. #LATAM

Network Administrator

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Communications &amp; Content Manager&nbsp;to join our team! About The Role The Communications &amp; Content Manager owns the operational execution and amplification of Backblaze’s content and PR programs. Working closely with the Director, Content &amp; Creative, this role ensures PR, social, and content operations, including scheduling, reporting, and distribution, are supported with consistency and velocity. Working closely with the Technical Storytelling Manager and Senior Technical Editorial Manager, this role ensures content programs are managed, packaged, distributed, and supported across channels. What You'll Do: Social execution: Manage social content calendar in coordination with third-party marketing agency and internal stakeholders. Develop channel-appropriate, native social content to support campaigns. Partner with Creative on visual identity and systems for optimizing social creative production. Report on engagement and signal insights and recommend iterative improvements. PR and comms execution: Drive PR agency execution on pitched content initiatives and announcements. Coordinate executive participation in contributed content, interviews, and commentary. Ensure flagship programs (e.g., Stats) are fully packaged for earned media. Coordinate awards submissions, including SME contributions. Report on media coverage, share-of-voice, and competitive signal. Identify reactive PR opportunities aligned to narrative pillars. Content execution: Manage editorial calendar in coordination with Technical Storytelling Manager and Senior Technical Editorial Manager. Own the Brand, Executive, and Corporate content lane and develop content to support campaigns. Report on content performance and production. Strategy &amp; coordination: Serve as the hub for brand campaign packaging and amplification, including drafting and distributing amplification content from key assets (pitching briefs, email sequences, day-of and long tail social campaigns, landing pages, sales collateral, etc.) Partner with leadership to establish social, PR, and comms strategies aligned with business goals. Own the overall management of our narrative calendars and cadences, and establish protocols for flagging resourcing needs, scheduling conflicts, and messaging alignment. AI influence and relationship building: Increase Backblaze’s visibility and credibility in the AI ecosystem Build meaningful relationships with builders, platforms, and influencers, including neoclouds, data suppliers and tooling platforms, dev communities, and founder communities. Identify strategic co-marketing and partnership storytelling opportunities. Serve as senior advisor to executives on external positioning. Strategic comms leadership: Own and execute PR and communications strategy aligned to AI Supply and AI Demand pillars. Partner with content leadership to shape quarterly communications themes. Lead PR agency strategy, briefings, and prioritization. Secure high-quality earned media placements and thought leadership opportunities. Drive executive visibility in relevant publications and communities. Social identity and authority: Establish Backblaze as a primary voice within AI infrastructure conversations happening in online spaces. Shape social presence beyond promotional content into POV-driven engagement. Guide executive and company-level social voice and overall strategy. Identify reactive and proactive commentary opportunities. Serve as crisis comms lead. Monitor share of voice and competitive signal. The Right Fit: 4+ years of experience in communications, content marketing, PR, or a related field Strong experience managing editorial or campaign calendars across multiple stakeholders Experience working with PR agencies, social programs, and/or content distribution Proven ability to execute cross-channel campaigns (social, PR, content) with attention to detail Strong written and verbal communication skills, with an eye for tone, messaging, and audience Comfort working in fast-paced environments with shifting priorities Experience using data and reporting to inform decisions and improve performance Highly organized with strong project management and follow-through skills Bonus Points For: Experience in SaaS, cloud infrastructure, or developer-focused environments Familiarity with AI, data infrastructure, or technical audiences Experience supporting executive communications or thought leadership Background in building or scaling social or PR programs Experience working with distributed teams and external partners/agencies Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $123,000 - $141,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. &nbsp;

Communications & Content Manager

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking an SEC Reporting &amp; Technical Accounting Manager to join our team! About the Role: We’re looking for an experienced, detail-oriented SEC Reporting &amp; Technical Accounting Manager to lead external financial reporting and support complex technical accounting matters across the business. This role partners closely with internal accounting teams, external auditors, legal counsel, Investor Relations, and executive management to ensure timely, accurate, and compliant reporting. This is a hands-on individual contributor role ideal for someone who enjoys technical accounting, cross-functional coordination, and building efficient, scalable reporting processes in a fast-paced public company environment. What You’ll Do: SEC Reporting &amp; External Financial Reporting Own all aspects of external financial reporting, including the preparation and filing of SEC reports such as Form 10-Q, Form 10-K, earnings releases, proxy filings, and ad hoc registration statements Coordinate the review of SEC filings with external auditors, legal counsel, internal accounting teams, and executive management Manage the preparation and documentation of the financial statements, including the Balance Sheet, Income Statement, Statement of Cash Flows, EPS calculations, and Share-Based Compensation disclosures Technical Accounting Author technical accounting policies and maintain a database of all company accounting policies Research significant and complex transactions and prepare technical accounting memoranda supporting the Company’s position Monitor and implement new accounting standards, working cross-functionally to ensure compliance and effective integration across departments Accounting Operations &amp; Analysis Prepare monthly, quarterly, and annual fluctuation analyses and management reportsLead the preparation of journal entries for key accounting transactions Take ownership of ad hoc financial analysis, reporting, and projects aimed at improving operational efficiency and reporting accuracy Equity, Investor Relations &amp; Audit Support Oversee the equity accounting and equity administration process while maintaining the company’s equity database Collaborate with Investor Relations to prepare quarterly earnings releases and scripts for earnings calls Provide support for external and internal audits, ensuring alignment with company policies and regulatory requirements The Right Fit: Bachelor’s degree in accounting, finance, economics, or a related field Minimum of 7+ years of progressive accounting experience, preferably with a focus on SEC reporting, technical accounting, and external audits Strong understanding of U.S. GAAP and experience preparing or reviewing complex financial statements Strong analytical mindset with a focus on detail and accuracy Ability to prioritize, solve complex issues, and drive continuous improvements in reporting processes Strong leadership, communication, and project management skills to effectively collaborate across departments Proficiency in Microsoft Office, particularly Excel, and experience with financial systems such as NetSuite and Equity Edge Online Demonstrated ability to work in a fast-paced environment with evolving priorities and deadlines Nice to Have: Certified Public Accountant (CPA) strongly preferred Experience with ASC 718, ASC 842, and ASC 606 is highly preferred Experience with system migrations and software implementations preferred, but not required At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

SEC Reporting Manager

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Product Operations Manager&nbsp;to join our PMO team ! About The Role We are seeking a Product Operations Manager to orchestrate improvement to how our Product and Engineering organization operates at scale. In this role, you will drive the operating model that keeps Backblaze’s product delivery engine running effectively – streamlining processes of how work is planned and tracked, driving alignment in how launches are conducted, and improving how customer and market data and insights flow back into the product process. This is a senior individual contributor role with broad influence across R&amp;D (Product Management, Product Design, Engineering) and its engagement with the GTM functions (Marketing, Customer Success, and Sales). You will serve as the connective tissue between teams, bringing structure, clarity, and momentum to some of our most important cross-functional work. What You'll Do: R&amp;D Operational Excellence: Optimize the shared terminology, documentation, tooling and processes for product planning and reporting: overseeing the pipeline from incoming ideas/requests through evaluation, prioritization, and delivery Ensure cross-functional alignment on program goals, strategy, scope, timelines, and outcomes; maintain strong stakeholder communication and foster a culture of transparency and accountability Facilitate quarterly planning meetings with cross-functional teams; support project and epics creation, work intake, and prioritization processes Product Planning &amp; Workflow Optimization: Standardize and continuously improve product development processes from discovery through delivery and iteration; optimize sprint rituals, roadmapping frameworks, and release cycles; identify and remove bottlenecks that slow Product + Engineering teams down Release &amp; Launch Coordination: Partner with Product, Marketing, Sales, and Support to coordinate cross-functional product launches; manage release calendars, internal enablement materials, and readiness reviews Product Analytics &amp; Insights: Compile key product metrics (activation, retention, engagement); manage R&amp;D analytics tools, such as Pendo; partner with Data Engineering to enable data availability and ease of use in R&amp;D via queries and dashboards Customer Feedback &amp; Voice of Customer: Centralize feedback from support, sales, surveys, and other channels; tag and organize insights into themes; ensure PMs have ready access to customer pain points and close the loop when features ship Tooling &amp; Systems Management: Own and evolve the Product and Program Management tooling stack (Aha, Jira, and others); evaluate new tools, maintain data hygiene, manage integrations, and train teams on best practices Knowledge Management: Maintain product documentation and internal wikis; standardize templates (including PRDs and other artifacts); ensure institutional knowledge is captured and findable AI Enablement: Encourage and enable AI adoption across planning, tooling, and workflows The Right Fit:&nbsp; 5+ years of experience in Product Operations, Product Management, Program or Portfolio Management, or a closely related functions within a technology company A track record of building and improving R&amp;D operating models that help Product and Engineering teams move faster with more efficiency Hands-on experience working across Product, Engineering, Design, and GTM – you know how to align people and teams across multiple organizations&nbsp; Strong analytical chops: comfortable with product metrics, building dashboards, and turning data into clear insights for leadership Proficiency with modern product and program tooling – Jira/Gitlab, Aha/Productboard, Confluence, and/or similar; experience with analytics platforms like Pendo Experience coordinating product launches end-to-end, including cross-functional readiness, enablement, and communication Excellent written and verbal communication skills, including comfort in presenting to and writing for senior stakeholders Highly organized and detail-oriented, with strong follow-through and the ability to manage multiple workstreams simultaneously Comfortable operating in ambiguity and fast-paced environments — you can synthesize input from many directions and create structure where there isn’t any Experience with Atlassian and Google product suites a plus At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. Backblaze Perks: Annual Company bonus plan RSU grants for full-time employees Healthcare for family, including dental and vision 401K ESPP program Flexible vacation policy Maternity &amp; paternity leave MacBook Pro to use for work plus a generous stipend to personalize your workstation Childcare bonus (human children only) Fertility treatment and support Learning &amp; development program Commuter benefits Culture that supports a healthy work-life balance To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts include candidate location, skills, depth of work experience, and relevant licenses/credentials and may vary from the amounts listed below. The base pay range for this position is $138,000 - $175,000.At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Product Operations Manager

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. Backblaze is expanding rapidly and our Sr. Manager, Data Infrastructure&nbsp;will manage a team of engineers and work with the Operations and Engineering teams to build and enhance large scale data systems. About the Role: The Sr. Manager, Data Infrastructure leads a team responsible for designing, deploying and maintaining data solutions (e.g. Vitess, Cassandra, ValKey, NATS) at cloud scale to support the Backblaze service. What You’ll Do: Develop, deploy, and maintain systems critical to delivering the Backblaze service Improve production system scalability, performance, and availability Work closely with Operations and Application Engineers to develop new solutions and optimize existing ones Deliver enhancements to observability, operability and reliability to lower TCO. Support Backblaze’s growth with highly scalable solutions Develop goals and strategies within the team to deliver quantifiable results Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $205,000 - $275,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Sr. Manager, Data Infrastructure

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Director of SRE to join our team!&nbsp; About the Role:We are seeking an ambitious and accomplished Director of SRE to join our Cloud Operations leadership team. In this role, you will lead the front-line teams responsible for delivering mission-critical SRE production services. You will drive initiatives to identify, prioritize, and execute opportunities that enhance our core operational competencies and create a broad organizational impact. As a champion of engineering excellence, you’ll focus on performance measurement, incident/change management, problem resolution, and process discipline. This is an exciting opportunity to significantly impact our company's growth trajectory and shape the future of our global production footprint.This position may be remote, but our team loves face-to-face collaboration. Most of our leaders are spread across the country, so we would like them to visit during our organized workshops that take place across the US. This role will involve managing a globalized workforce across multiple time zones. What You'll Do: As the Director of SRE, you will be directly accountable for Backblaze’s production infrastructure and performance against key SLOs. You will lead and mentor our global Sr. SRE, and SRE Level 1 services teams, ensuring operational excellence. Additionally, you will share responsibility for managing demand forecasts and making strategic decisions regarding infrastructure expansion. You will also oversee the budget for all operational tooling and observability.&nbsp; At Backblaze, we foster a positive and supportive culture, valuing the best talent and investing in the growth and development of our team members. You will be a key member of the Cloud Operations leadership team, reporting to the SVP, Cloud Operations.&nbsp; You will lead the globally distributed data center teams which comprise your group, and guide the organization through effective management and leadership: Lead a globally distributed team of 15+ highly technical teammates: Provide 24/7 services for SRE Own the single source of truth for the state of production Centrally manage all aspects of incident and change management Maintain a culture of continuous improvement, leveraging operational data to prioritize work across teams. Be customer focused, and have a strong bias to action therein. Collaborate closely with Customer Support to provide seamless world-class support Collaborate with Supply Chain to manage proper levels of inventory Lead &amp; coordinate strategic initiatives to evolve and improve production support, incident/change/asset management. Liaise with Vendor Management and Legal to manage critical contract renewal cycles Establish department-level objectives, policies, and procedures, creating OKRs or other measurements as applicable Recruit &amp; coach the team to support Backblaze and individual career objectives Build strong cross-functional relationships, most notably with Infrastructure Engineering, Customer Support, and Data Center Operations. Manage department budget Be an engaged, visible, and admired leader The Right Fit: Proven experience in a similar leadership role within the MSP or Infrastructure-as-a-Service industry. Excellent collaboration and communication skills, including building high-performing teams and effectively interacting with colleagues across Backblaze and team members. Strong analytical and problem-solving abilities, with a data-driven approach to decision-making Significant experience in cloud-scale data center systems and services Significant experience in managing mission-critical operations of complex global infrastructure. A passion for process improvement and project management at scale 6+ years of management experience, with at least 3 years at the Director level 5+ years of hands-on technical experience in a field related to the team’s focus Six-Sigma training and/or certification a plus Ability to travel domestically and internationally as needed Remote - Continental USA OK, with experience managing remotely Backblaze Perks: RSU grants for full-time employees Annual Company bonus plan Healthcare for family, including dental and vision 401K ESPP program Flexible vacation policy Maternity &amp; paternity leave MacBook Pro for work plus a generous stipend to personalize your workstation Childcare bonus (human children only) Fertility treatment and support Learning &amp; development program Commuter benefits A culture that supports a healthy work-life balance To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts include candidate location, skills, depth of work experience, and relevant licenses/credentials and may vary from the amounts listed below. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but also further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Director of Site Reliability Engineering (SRE)

About BackblazeBackblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. About the Role We are seeking a Site Reliability Engineer II (SRE II) to help ensure the stability, scalability, and reliability of our services and infrastructure. This role focuses on building automation, maintaining observability, and supporting incident response to keep customer-facing systems performing at their best. The SRE will collaborate with engineering, product, and operations teams to embed reliability practices into day-to-day development and operations while contributing to tools and processes that improve efficiency and reduce manual effort. Key Responsibilities Service Reliability &amp; Operations Support the availability and durability of critical services across production environments. Monitor service health using SLIs, SLOs, and error budgets, and escalate issues when thresholds are at risk. Participate in on-call rotations, incident response, and post-incident reviews to drive service improvements. Follow established ITIL/OSS processes (incident, change, problem, and capacity management). Automation &amp; Tooling Develop automation for common operational tasks, reducing manual intervention and toil. Contribute to monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, Catchpoint,ELK). Work with CI/CD pipelines, configuration management, and infrastructure as code tools (Terraform, Ansible, Jenkins). Write scripts (Bash, Python, Go, etc.) to improve system reliability and efficiency. Collaboration Partner with engineering, product, and operations teams to support resilient system design and operations. Assist in capacity planning and disaster recovery exercises. Work with vendors and service providers to troubleshoot service issues and track SLA performance. Document systems, share learnings, and help grow a reliability-minded engineering culture. Continuous Improvement Contribute to playbooks, runbooks, and operational documentation. Identify recurring issues and propose long-term improvements. Promote reliability-focused practices within development and operations teams. Qualifications Education &amp; Experience Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience). 2–4 years of experience in site reliability, systems engineering, or operations. Exposure to large-scale, production-grade systems. Technical Skills Solid Linux systems administration and troubleshooting skills. Familiarity with service reliability concepts - monitoring, alerting, incident response, and root cause analysis. Proficiency in at least one scripting language (Python, Bash, or Go). Understanding of containers (Kubernetes, Docker) and microservices concepts. Knowledge of incident response and operational best practices. Preferred Attributes Experience in a SaaS, service provider, or distributed systems environment. Familiarity with ITIL/OSS practices and SLO/SLA’s Strong problem-solving skills and willingness to learn new technologies. Experience with cloud platforms (AWS, GCP, or Azure). Ability to work independently, take ownership, and drive projects from problem discovery through resolution.&nbsp; At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Site Reliability Engineer II - LATAM

About Backblaze Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. About the Role We are seeking a Senior Backend Engineer for our Foundation Services Team. This team focuses on the essential services that power identity, access, and integrations. In this role, you will build and maintain highly available APIs designed to manage the orchestration of users and resources at scale. We are looking for an engineer who is eager to use the latest AI tools to streamline architectural design, accelerate coding, and enhance system security. We value versatility and are looking for someone comfortable designing and working across any technology as our needs evolve. Responsibilities: Design and develop highly scalable, performant services and APIs in a Java ecosystem. Implement code for authentication, account management, and external partner integrations. Integrate AI coding agents and frameworks into your workflow to accelerate development, refactor legacy components, and improve code quality. Own the full technical lifecycle, including estimation, design, development, and delivery. Collaborate across the organization to ensure project success. You will often engage with QA, Finance, Marketing, Product Management, Support, and Security to gather necessary context and requirements to implement solutions correctly. Diagnose complex issues and maintain the stability of large-scale systems. Collaborate across functional teams and provide technical leadership to foster engineering excellence. Required Qualifications: A strong track record of proven project deliveries and successfully shipping complex software systems. 7+ years of experience with Java and a deep understanding of backend architecture. Professional experience incorporating AI-assisted development tools (e.g., Gemini, Cursor, Claude Code) into your engineering workflow. Experience with modern data, containerization, and observability: - Vitess, Cassandra, and Redis backend development.- Docker and container-based environments.- Prometheus, Grafana, and OpenSearch. Comfortable working in a cross-platform environment (we develop on MacBooks for software that runs on Linux). Solid understanding of HTTP principles and secure access best practices. A strong desire to learn and adapt to rapidly changing technologies and tools. Why Backblaze Build secure software used by companies worldwide Work at the intersection of AI, data, and cloud storage Collaborate with experienced engineering, security, product, and QA teams Competitive compensation and benefits Remote-first culture supporting work-life balance At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Sr. Software Engineer - Foundation Services

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.&nbsp;But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Software Engineer to join our Engineering team!What You’ll Do: You will design, build, and maintain backend systems and APIs that power our core product at scale. You will contribute to new features, improve reliability and performance, and build tooling that helps the broader team move faster and solve customer problems. AI-assisted and agentic coding tools are a normal part of how we work; we expect you to use them fluently and to bring good judgment about when and how to apply them. The Right Fit: 8+ years of Java development in an enterprise environment (personal project work not included) Proficient in server-side Java programming; Apache Tomcat experience a plus Strong SQL and relational database skills Experience building or maintaining systems at scale: thousands of servers, millions of customers Some experience with agentic AI coding tools (Claude Code, Codex, Cursor, or similar) — used regularly, not just dabbled with Cross-platform comfort (Linux/macOS/Windows) — no need to be an expert on all three, but not afraid of any Bonus points for: Experience with clustered MySQL systems Python experience, either scripting, tooling, or data work JavaScript and/or ReactJS Experience with Struts or JSPs Looking for an attitude of: Passionate about building high performance and scalable code with easy to use interfaces and APIs. Likes to work closely with other engineers, support, and sales to help customers. Believes the whole world needs backup, not just English speakers in the USA. Customer Focused (!!) — always focus on the customer’s point of view and how to solve their problem! At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Sr. Software Engineer

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Software Engineer - Storage Platform to join our team! What You'll Do: You will work on our storage platform which supports the B2 Object Storage and Computer Backup products, responsible for reliably storing the customer data. You will help improve durability, increase throughput, and drive architectural changes to support the long term requirements of our service.The Right Fit: 7+ years of OOP (Java, Rust, C++, C#, etc)&nbsp; in an enterprise environment (personal project work not included) Experience building large scale software systems running on thousands of servers Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout Exhibits curiosity and seeks to understand before offering solutions Applies analytical thinking to ambiguous problems Bonus points for: Proficiency in Java or Rust Experience building and interpreting models, dashboards, or reports Familiarity with hard drive performance Understanding of Linux internals and file systems At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. #LATAM

Sr. Software Engineer - Storage Platform team

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Strategic Ops Engineer III&nbsp; to join our team! What You'll Do: Incident Management Available to Lead and govern the end-to-end incident management lifecycle, including detection, triage, escalation, and resolution. Drive major incident management (MIM) processes and communications. Improve MTTR (Mean Time to Resolution) through automation and process optimization. Establish and maintain incident response playbooks and runbooks. Problem Management Maintain and improve intelligent heatmaps leveraging AI/ML to identify recurring technical themes and prioritize long-term remediation. Implement trend analysis and proactive problem identification using observability data and AI. Track and manage problem records to closure.&nbsp; Change Management Govern change management processes (lead the CAB), ensuring safe, compliant, and low-risk deployments. Define and enforce change policies, risk assessments, and approval workflows. Drive continuous improvement in release and deployment practices. Observability &amp; Service Reliability Maintain a strong understanding of system architecture and monitoring strategies, identifying gaps and opportunities for improvement. Partner with engineering teams to improve system resilience and performance. Reduce alert fatigue by improving signal-to-noise ratio in monitoring systems. AI-Driven Operations (AIOps) Leverage AI/ML for anomaly detection, predictive alerting, and automated root cause analysis. Implement AI-driven solutions to optimize incident response and operational workflows. Analyze large-scale operational data to identify patterns and recommend improvements. Experience with AIOps platforms or building AI-driven operational solutions. Required Qualifications: 5+ years of experience in IT Operations, SRE, or similar roles. Strong expertise in Incident, Problem, and Change Management (ITIL or similar frameworks). Proven experience in governing and optimizing operational processes. AI &amp; Data Expertise: Strong knowledge of AI/ML concepts, including anomaly detection, predictive analytics, and data modeling. AIOps Experience: Hands-on experience with AIOps platforms or building AI-driven operational solutions (event correlation, alert prioritization). Preferred Qualifications: ITIL certification (Foundation or higher). Proficiency with platforms such as Jira, SNOW, FireHydrant, Moogsoft, etc. Experience working in high-availability, large-scale environments. Key Competencies: Positive Attitude! Strong analytical and problem-solving skills. Process-oriented mindset with a focus on governance and continuous improvement. Excellent stakeholder communication and leadership skills. Ability to drive change across cross-functional teams. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $123,000 - $175,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

Strategic Ops Engineer III

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Software Engineer - B2 Object Storage to join our team! What You'll Do: You will work on server-side B2 APIs and subsystems that allow our customers and integrations to upload files, manage their lifecycles, track usage, and interact with our billing and storage systems. You will help build new features, improve the scalability of our systems, and create support tools to help chase down and diagnose customer issues.The Right Fit: 10+ years of server-side object-oriented programming experience (Java, C++, C#) Experience writing software for large scale systems supporting thousands of servers and millions of customers Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout Cross-team collaborator with a focus on gathering and incorporating feedback Exhibits curiosity and seeks to understand before offering solutions Actively works with the team towards shared priorities, goals, and processes Bonus points for: Apache Tomcat Cassandra Customer-facing APIs Agile, Scrum, or Kanban Test-driven development At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. #LATAM

Sr. Software Engineer - B2 Object Storage team

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking an Head of Talent Acquisition&nbsp;to join our team! About the Role: We are looking for a hands-on recruiting leader to help scale Backblaze’s talent function across the US and globally. This role will lead an existing team of three recruiters while also serving as a strategic partner to the CHRO and senior leadership team on talent strategy, workforce planning, and market insights. It is a leadership role, but also a very operational one, with responsibility for building strong recruiter performance, improving hiring quality, and creating a more scalable recruiting infrastructure through AI, automation, and data-driven processes. This person will drive Director+ and executive hiring, manage agency partnerships with clear expectations and cost discipline, and help shape how Backblaze attracts technical talent across Engineering, Cloud, and AI/ML. The ideal candidate brings deep experience in SaaS recruiting, global hiring across the US, LATAM, and APAC, and the ability to influence senior stakeholders while still being willing to stay hands-on in a fast-moving environment What You’ll Do Lead and scale an existing team of 3 recruiters (2 US-based, 1 Philippines), setting the standard for recruiter performance, coaching, and accountability - this is a team, tech, and talent developer role. Serve as a strategic thought partner to the CHRO and senior leadership team on talent strategy, workforce planning, and market intelligence - bringing a proactive point of view on hiring trends, talent availability, and competitive positioning rather than waiting for headcount approvals to land. Adopt an AI and automation-first approach to recruiting infrastructure, while maintaining a people-first candidate and hiring manager experience. Drive Director+ recruiting by partnering with internal recruiters and external vendors. Set clear expectations, timeline accountability, and cost discipline - able to run a search themselves, assign to a member of the recruiting team,&nbsp; and credibly challenge or redirect agency recommendations. Build and evolve Backblaze's recruiting infrastructure - ATS optimization, sourcing strategy, pipeline analytics, and intake rigor - partnering with HRBPs to translate headcount plans into execution across all our teams, including AI-adjacent and AI-native roles. Bring deep US and global hiring expertise to a distributed team, operating effectively across US time zones from a LATAM base with fluency in cross-border hiring practices and EOR frameworks - and the credibility to influence hiring managers at every level of the organization. Own hiring effectiveness across Backblaze, with accountability for quality of hire, funnel performance, and hiring outcomes; establish clear metrics and drive continuous improvement.&nbsp; Right Fit 8+ years of experience in recruiting, including leadership of high-performing teams 3-5+ years of experience managing and developing recruiters in a fast-paced technology/SaaS environment. Comfortable operating hands on including managing a focused requisition load Background recruiting for technical roles (Engineering, Cloud, AI/ML) Experience hiring across in the US, LATAM, and APAC, ideally including EOR and offshore environments Deep understanding of AI-first recruiting technologies and experience integrating them into the core of the recruiting software stack to drive efficiency and quality. Proven track record of building or scaling recruiting functions and improving hiring outcomes. Demonstrated ability to own and improve the quality of hire, not just time to fill. Strong experience using data and funnel metrics to drive recruiting performance and decisions. Experience leading Director+ and executive searches, both directly and through search firms. Ability to partner with and influence senior leaders on hiring strategy, leveling, and talent decisions. Experience building structured, scalable recruiting processes (ATS, interviewer training, intake rigor). Comfortable operating in a fast-moving, ambiguous environment with high expectations. Bonus Points For: Experience in SaaS, infrastructure, or usage-based business models. Experience building and developing prospective recruiting analytics and reporting frameworks.

Head of Talent Acquisition - LATAM

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Support Administration Specialist! About the role: The Account Administration Specialist is a customer-facing role responsible for maintaining customer account health. This involves managing administrative requests, resolving billing and product activation issues, guiding customers on product use and security, and answering basic Backblaze client questions, including installation and uninstallation. Additionally, this role serves as the initial point of contact for triaging and escalating technical matters to the appropriate technical team. What You’ll Do: Provide support to customers through chat and ticketing systems for various account issues, including billing adjustments, cancellations, and refunds. Guide customers through the process of product activation and licensing. Manage and update customer personal account information. Instruct customers on how to use product features within the web interface and client. Support customers with setting up security configurations and maintaining general account health. Triage technical matters and effectively escalate them to the technical team. The Right Fit: Familiarity with Zendesk or similar customer ticketing systems. Proven experience in customer interfacing and support. Strong verbal and written communication skills for interactions across phone, email, and chat. Ability to quickly learn new systems and product information. High attention to detail. Proficiency in basic troubleshooting steps, including web browser navigation and clearing cookies. Understanding of application installation and uninstallation processes. Experience working with both Mac and Windows operating systems. Minimum 1-2 years experience At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Support Administration Specialist

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Technical Support Engineer&nbsp;to join our team! About the Role: This role combines foundational curiosity with growing technical expertise to resolve complex customer issues involving Backblaze products and 3rd party integrations. The Technical Support Engineer demonstrates initiative, analytical detail, and a commitment to professional communication while taking action on technical issues ranging from individuals and small businesses up to Enterprise customers. What You’ll Do: Handle and resolve customer issues, driving issues to resolution, and acting as an ambassador of Backblaze and its products. Communicate directly with customers via video/phone call for information gathering and troubleshooting needs, utilizing call control and de-escalation skills. Manage escalations received from the account administration team and other groups. Provide Silent Install Troubleshooting for the B1 Client and Silent Installer/Enterprise Deployment Support. Troubleshoot a variety of integrations. Act as a technical resource to the CSM and other sales teams. Conduct detailed investigation of reported "Bugs" to provide Quality Assurance (QA) a detailed report, including QA Data Collection (Error logs, Behavior patterns, OS specifics, Application version). Review support tickets for potential trends/issues, focusing on integrations, and providing trend reporting to Leadership/Management. Expand and contribute to documentation, including Log and error Confluence KB expansion, and communicating updates to the Technical Writing team for public-facing KB Articles. Provide Integration Training to the team via "Get Familiar With" meetings. Track issues using task management systems like JIRA. Monitor B1/B2 infrastructure outages and alerts (Sev-1 through Sev-4). Utilize advanced technical knowledge of Backblaze Products (B1/B2/S3) and network protocols (TCP/IP, UDP, DNS, HTTPS, Telnet/MTR(ICMP)). Implement processes to escalate issues and work cross-functionally with other teams (Operations, SRE, TAMS, Engineering, NetEng). The Right Fit: Experience in customer-facing technical support. Foundational Understanding and competency with Linux, MacOS, and Windows operating systems, including text shells (Bash, Terminal, CMD, PowerShell). Competence and familiarity with technical concepts involving networking and filesystems. Familiarity with task tracking and management systems (ticketing, JIRA, Salesforce). Ability to learn new technologies quickly and a drive for personal development. Experience with API usage and Python familiarity (installation and use). Comfortable with AI Agents and Tools to enhance productivity. Minimum 2-3 years of experience. Nice to Have: Expertise/Experience with Text Shells (Powershell, Bash, and Terminal). Scripting and Automation Experience or Familiarity. B1 Troubleshooting Expertise, including error codes, Bztransmit Errors, and Installation Errors. Networking troubleshooting experience, including knowledge of CORS, TCP/IP, TLS, and HTTPS. General knowledge of Internet protocols, Computing, data collection, and analysis. Familiarity with data visualization tools (Opensearch and Grafana). At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.#LATAM

Technical Support Engineer

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Technical Account Manager&nbsp;to join our team! About the Role: What You’ll Do: Create historic records that clearly outline how our service is being utilized and pinpointing where possible issues could arise. Parse code visually to see what the customer’s code is doing and having the knowledge of the B2 and S3 compatible API’s to discern what is going on in the user code. Write scripts that involve the B2/S3 compatible API for testing. Test 3rd party integrations and doing deep drives to learn the ins and outs of all of the integrations, while documenting quick configuration, caveats and other useful information to help in training. Work closely with members of other teams, including Sales, Marketing, Engineering, Operations and Product Management. Mentor Technical Support Engineers and others, in various technical areas. Post Sales support for large customers; take part in Solution Engineer calls and slack/email conversations with large customers as they transition from pre- to post-sales Create, Implement and use monitoring tools to proactively address common support issues before widespread impact to the customer base, including creation of monitoring dashboards and alerting Interact at a cross-departmental level to bring resolution to customer’s unique needs Build rapport and trust with assigned customers in technical matters Perform deep-dive technical troubleshooting of customer issues using analytical tools and internal system logs Other responsibilities may arise over time.&nbsp;Working closely with the manager will be needed to solidify policies and procedures for this role. The Right Fit: Comfortable with MacOS, Windows, Linux and BSD command line interfaces. Understand and be able to create/edit shell configuration files. Intermediate development skills in any type of Development/scripting language. Basic understanding of data structures and programming flows. Strong Organizational skills Self-motivated with the ability to work independently. Extensive troubleshooting/Debugging experience. Being able to understand API’s, use of API’s, and creating scripts that utilize API’s will be necessary for this role Working familiarity with Postman or Paw Soft skills and knowledge in de-escalation techniques for frustrated or excitable customers Punctuality, keeping a schedule and working within a time frame is critical for this role Strong communication skills as this role will be in frequent contact with customers via phone, chat and email Available for on call support as needed Ability to learn new tools and utilize them in an impromptu fashion Willingness and ability to use AI, responsibly, to help with the workflow. Minimum 2-4 years experience At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.#LATAM

Technical Account Manager

*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-69c1b6da-fe20-8321-928d-c88bae47f589-9" data-testid="conversation-turn-182" data-scroll-anchor="true" data-turn="assistant"> About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Senior QA Engineer to join our team! About the Role We are looking for a Senior QA Engineer to help ensure the quality, reliability, and scalability of Backblaze products across UI and API experiences. This role will serve as a trusted quality partner to Product and Engineering, owning end to end testing and helping define a strong quality strategy across new and existing features. The ideal candidate brings deep QA experience, strong automation skills, a thoughtful approach to test design, and the ability to improve testing workflows through AI, process enhancements, and close cross-functional collaboration. Responsibilities Understand Backblaze products and its software stack. Own end to end testing across UI, API and serve as a trusted quality partner for product and development teams. Advocate for testability across the software and collaborate with product owners for well defined acceptance criteria. Define test strategy and write structured test plans for new features being developed. Design and automate tests in python/javascript and contribute to current test harnesses. Perform functional, integration and regression testing for Backblaze API and user flows. Leverage AI to enhance these workflows and accelerate testing. Interact with developers to clarify functionality and facilitate defect resolution by identifying, recording and verifying software issues. Define and implement QA process improvements. The Right Fit Has Experience with API testing and understanding of cloud storage concepts. 10+ years of QA experience with focus on testing at scale. Excellent troubleshooting and analytical skills with a keen eye for detail. Strong experience with scripting and test automation software (such as Selenium or Playwright). Can utilize AI tools in a manner advantageous to testing and advocates for AI adoption. Familiarity with TestRail or a similar test case management software and JIRA or another project and issue-tracking software is needed. Other relevant software: Jenkins, GitHub, Postman Experience with Agile/Scrum and well-versed in SDLC processes Good communication skills, both written and verbal. Ability to clearly and simply convey complex concepts. Experience with performance and security testing is a plus. Cross platform experience (Mac/Windows/Linux) At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

Senior QA Engineer

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Developer Advocate&nbsp;to join our team! About The Role This is a ground-floor developer relations role at a company that is serious about building a DevRel function — not just checking a box. You’ll be the technical voice of Backblaze: creating content, showing up at events, and helping developers understand how to build with Backblaze B2 in the workloads they’re actually running — AI pipelines, media workflows, and data-intensive infrastructure. You’ll work directly with our Director of Startup &amp; Developer Relations and alongside the Flamethrower Startup Program — Backblaze’s initiative to become the storage layer of choice for early-stage companies. You’ll have support from our product, content, documentation and other teams, as well as consulting budget for structural and strategic scaffolding as we build this out. Your job is to be technically credible, well-connected, and visible. The right person for this role has been doing this work informally — writing technical content, showing up at conferences, building a following in developer communities — and is ready to make it the job. Or they’ve been doing it formally at the mid-level and want to step up on impact without stepping into program leadership yet. What You’ll Do: Technical Content &amp; Education Create technical content that teaches developers how to build with Backblaze B2: tutorials, sample applications, reference architectures, blog posts, and short-form video Build and publish working code examples and demos — especially for AI/ML workflows (training data pipelines, model artifact storage, inference infrastructure), media workflows, and application storage Contribute to and improve developer documentation, SDKs, and quickstart guides Translate what you’re hearing from developers into actionable product feedback for Engineering and Product Community &amp; Events Be genuinely present in the developer communities where our users live — social media, Discord, Slack, GitHub, and elsewhere Represent Backblaze at developer events: speak, demo, show up, and be worth talking to. We attend conferences across AI/ML, media, cloud infrastructure, and startup ecosystems Build relationships in the AI/ML, media, and cloud infrastructure developer communities that generate inbound awareness for Backblaze Support Flamethrower startup cohort members in getting to production faster — answer technical questions, sanity-check architectures, and document patterns worth sharing broadly Program Contribution Work closely with the Director of Startup &amp; Developer Relations, as well as our product team, lifecycle marketing, and product marketing to identify common technical blockers and create content that removes them Partner with Marketing on ecosystem storytelling, technical blog strategy, and developer-facing content Maintain a consistent feedback loop from developers to Product — surface friction points, integration gaps, and unmet needs The Right Fit: 4–7 years of hands-on experience as a software developer or engineer, with meaningful time working with cloud infrastructure and object storage (S3, B2, GCS, or equivalent) Direct experience building or integrating AI/ML workflows that involve storage — training data pipelines, model artifact management, inference infrastructure, or similar workloads You write working code. You may use AI tools to accelerate it — but you understand what you’re shipping and can explain it to another developer An established presence in developer communities — a social following, conference talks, a technical blog, open source contributions, or some combination. We’re not counting followers; we’re looking for signal that you show up and people pay attention Strong written communication: you can write a clear technical tutorial and a crisp internal summary with equal ease Self-directed — you don’t need a content calendar handed to you to know what to build next Bonus Poins For: Familiarity with Backblaze B2 or direct experience with object storage in production environments Experience with media/video workflows, SaaS backend architecture, or data-intensive platform development Prior experience in a formal DevRel capacity — developer advocate, technical evangelist, developer educator — even if it wasn’t your primary title Active in the AI/ML developer ecosystem: Hugging Face, Discord communities, GitHub, X/Twitter, YouTube, or similar channels Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $96,000 - $136,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. &nbsp;

Developer Advocate

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a B2 Principal Product Manager to join our team! About the Role: We are seeking an ambitious and accomplished Principal Product Manager to join our Product team. Backblaze’s B2 cloud object storage offers multi-exabyte, S3-compatible, globally available object storage that unlocks app builder innovation across AI neoclouds and traditional hyperscalers at a fraction of the cost from traditional cloud infrastructure hyperscalers. The Principal Product Manager for B2 will work closely with key stakeholders to understand the evolution of cloud storage and the customer problems in the space and determine product strategies and roadmap to address those problems. He or she will work independently to lead the efforts for new feature discovery and delivery and improvements to execute on those strategies. Understanding customer problems through interviews and market research and translating them into requirements is critical. What You'll Do: Drive B2 product strategy and roadmap development through to delivery execution.Lead the end-to-end product development lifecycle from discovery through delivery in feature development.Gather and synthesize inputs for discovery and prioritization from internal functions, customers, and partners across the full spectrum of R&amp;D development of feature capabilities, user experience challenges, cost optimization, and technical debt.Translate complex customer challenges into clear, concise and actionable product requirements in collaboration with Design, Engineering and GTM teams.Collaborate with Product Marketing to launch and drive adoption of new products and features. Act as a subject matter expert and evangelist for Backblaze's solutions, presenting to customers, prospects, partners, and to internal teams.Establish and track key product metrics (KPIs), using data to guide iteration and growth decisions.Maintain a deep understanding of the latest advancements in the object storage market across its application in customer use cases and competitive offerings to identify new opportunities and ensure Backblaze’s market leadership position. The Right Fit: 8+ years of Product Management experience in tech businesses, preferably on IaaS and/or SaaS offerings.A proven track record of successfully launching and scaling technical products / platforms in high-growth businesses involving in-depth cross-functional collaboration and leadership across R&amp;D and go-to-market functions.Strong grasp of cloud architecture, APIs, and security and compliance.Proven success in owning product roadmaps, defining MVPs, and driving the complete product life cycle.Strategic thinker who can translate market trends, customer needs, and technical innovations into a clear product vision and actionable roadmap.Deep empathy for customers / users in gathering and synthesizing input and a passion for solving their most pressing security challenges.Outstanding communication and leadership skills with a collaborative and team-oriented approach to identifying problems, determining potential solutions, and building consensus around your vision with internal and external stakeholders.Excellent written and verbal communication skills.Experience applying data and metrics to inform product decisions and measure success. Bonus Points For: Expertise in cloud storage and computing from hyperscale and neocloud providers, such as AWS, Azure, GCP, GPU clouds, CDNs, etc.Bachelor's degree in Computer Science, Engineering, or related field.MBA degree.Application development programming experience.Expertise in applying GenAI in solution prototyping and agentic workflow development. Backblaze Perks: RSU grants for full-time employeesAnnual Company bonus planHealthcare for family, including dental and vision401KESPP programFlexible vacation policyMaternity &amp; paternity leaveMacBook Pro for work plus a generous stipend to personalize your workstationChildcare bonus (human children only)Fertility treatment and supportLearning &amp; development programCommuter benefitsA culture that supports a healthy work-life balance To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $180,000 - $260,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

Principal Product Manager

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Production Capacity Analyst to join our team! About the Role Backblaze is seeking a detail-oriented, systems-minded Production Capacity Analyst to support the planning, deployment, and management of infrastructure capacity across our global cloud storage platform. This role is responsible for maintaining accurate and reliable capacity data, supporting forecasting and hardware planning, and improving visibility into system utilization, growth, and cost drivers. You will work closely with Capacity Planning, Production Engineering, Data Center Operations, and Finance teams to ensure infrastructure growth is well understood, well coordinated, and aligned with business demand and development roadmaps. This is a collaborative, execution-focused role within Cloud Operations, contributing to service reliability and performance, cost efficiency, and operational readiness using high-quality data, thoughtful analysis, and consistent execution. What You’ll Do Collect, reconcile, organize, and analyze data across storage, compute, and network systems to support capacity planning and operational decision making Contribute to short and mid-term cluster and data center capacity forecasts by maintaining datasets, validating assumptions, identifying trends, and improving model logic Coordinate hardware and site deployment readiness across production environments, including tracking deployments, managing open orders, and effecting internal asset movements to maintain balanced capacity availability Maintain and improve reporting on resource utilization, growth results and trajectories, and capacity constraints and risk, ensuring data is accurate, concise, and actionable Monitor key capacity metrics and dashboards to proactively identify anomalies, constraints, risks, and visibility issues Support Compliance, Security, audit, and reporting efforts related to capacity planning and infrastructure operations by scoping requirements, organizing data and tracking execution Contribute to automation of data collection, reporting, and analysis workflows to improve efficiency and reduce manual efforts Partner with Capacity Engineering, SRE, and Systems Engineering to ensure capacity data reflects real system behavior and operational conditions Communicate findings clearly and support coordination across teams to ensure alignment on capacity-related activities and priorities Right Fit Bachelor’s degree in Computer Science, Engineering, Mathematics, Data Science, Information Technology, Statistics, Economics, Finance, or a related technical field, or equivalent experience 2 to 4 years of experience in data analysis, infrastructure operations, capacity planning, infrastructure or production engineering, or a similarly technical role Experience working with structured data sets at moderate to large scale using modern database and data analysis tools, preferably SQL, Python, Snowflake, Metabase, Excel, Google Sheets, or similar languages and tools Familiarity with observability and monitoring systems, preferably Grafana, Metabase, Prometheus, OpenSearch, or equivalent platforms Understanding of core system resources such as CPU, memory, disk, and network, and how they impact performance, utilization, and scalability Working knowledge of core capacity planning concepts, including utilization tracking and saturation signals, headroom and buffer management, growth trend analysis, and basic forecasting methods Exposure to infrastructure cost modeling and financial analysis, including CapEx planning inputs, cost-per-unit metrics, and tradeoffs among stability, performance, and cost Strong attention to detail with a focus on data accuracy, consistency, and validation Clear and concise communication skills, with the ability to present technical information to both technical and non-technical stakeholders At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.#LATAM

Production Capacity Analyst

*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-69c1b6da-fe20-8321-928d-c88bae47f589-9" data-testid="conversation-turn-182" data-scroll-anchor="true" data-turn="assistant"> About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Release Engineer to join our team! What You'll Do: Understand Backblaze products and its software stack. Own the software release process from development to production. Automate these processes to move code safely, reliably and repeatedly. Create and maintain releases and define triggers for CI/CD pipelines. Leverage AI to identify gaps, enhance these workflows and accelerate deployments. Understand test environments, staging workflows and automated testing to be able to coordinate releases with QA. Track issues and risks during releases. Spot patterns and work towards mitigating those. Record and document release processes and their updates. Understand change control processes and work within the Compliance frameworks (SOC2, ISO etc). Create and maintain releases notes Contribute to continual software development process improvement efforts. The Right Fit: 5+ years of experience managing releases, with an expertise in deployment practices and a track record of being methodical. Problem solving and troubleshooting mindset with an ability to take initiative.&nbsp; Experience with scripting (python/javascript) Strong Git knowledge regarding branching strategies, tagging, merging etc. Understanding of build system like Maven, Gradle and CI/CD tools (Jenkins, GitHub Actions) Utilized AI tools in a manner advantageous to the release process. Understanding of cloud storage concepts and infrastructure.&nbsp; Familiarity with JIRA or another project and issue-tracking software.&nbsp; Experience with Agile/Scrum and understanding of SDLC processes. Good communication skills, both written and verbal. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice. #LATAM

Release Engineer

*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-69c1b6da-fe20-8321-928d-c88bae47f589-9" data-testid="conversation-turn-182" data-scroll-anchor="true" data-turn="assistant"> About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. QA Automation Engineer to join our team! About the Role We are looking for a Senior QA Automation Engineer to help ensure the quality, reliability, and scalability of Backblaze products across UI and API experiences. This role will serve as a trusted quality partner to Product and Engineering, owning end to end testing and helping define a strong quality strategy across new and existing features. The ideal candidate brings deep QA experience, strong automation skills, a thoughtful approach to test design, and the ability to improve testing workflows through AI, process enhancements, and close cross-functional collaboration. What You'll Do: Understand Backblaze products and its software stack. Own end to end testing across UI, API and serve as a trusted quality partner for product and development teams. Advocate for testability across the software and collaborate with product owners for well defined acceptance criteria. Define test strategy and write structured test plans for new features being developed. Design and automate tests in python/javascript and contribute to current test harnesses. Perform functional, integration and regression testing for Backblaze API and user flows. Leverage AI to enhance these workflows and accelerate testing. Interact with developers to clarify functionality and facilitate defect resolution by identifying, recording and verifying software issues. Define and implement QA process improvements. The Right Fit: Experience with API testing and understanding of cloud storage concepts. 10+ years of QA experience with focus on testing at scale. Excellent troubleshooting and analytical skills with a keen eye for detail. Strong experience with scripting and test automation software (such as Selenium or Playwright). Can utilize AI tools in a manner advantageous to testing and advocates for AI adoption. Familiarity with TestRail or a similar test case management software and JIRA or another project and issue-tracking software is needed. Other relevant software: Jenkins, GitHub, Postman Experience with Agile/Scrum and well-versed in SDLC processes Good communication skills, both written and verbal. Ability to clearly and simply convey complex concepts. Experience with performance and security testing is a plus. Cross platform experience (Mac/Windows/Linux) At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice. #LATAM

Sr. QA Automation Engineer

About BackblazeBackblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.&nbsp;But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Sr. Software Engineer to join our Engineering team!What You’ll Do: You will design, build, and maintain backend systems and APIs that power our core product at scale. You will contribute to new features, improve reliability and performance, and build tooling that helps the broader team move faster and solve customer problems. AI-assisted and agentic coding tools are a normal part of how we work; we expect you to use them fluently and to bring good judgment about when and how to apply them. The Right Fit: 10+ years of Java development in an enterprise environment (personal project work not included) Proficient in server-side Java programming; Apache Tomcat experience a plus Strong SQL and relational database skills Experience building or maintaining systems at scale: thousands of servers, millions of customers Some experience with agentic AI coding tools (Claude Code, Codex, Cursor, or similar) — used regularly, not just dabbled with Cross-platform comfort (Linux/macOS/Windows) — no need to be an expert on all three, but not afraid of any Bonus points for: Experience with clustered MySQL systems Python experience, either scripting, tooling, or data work JavaScript and/or ReactJS Experience with Struts or JSPs Looking for an attitude of: Passionate about building high performance and scalable code with easy to use interfaces and APIs. Likes to work closely with other engineers, support, and sales to help customers. Believes the whole world needs backup, not just English speakers in the USA. Customer Focused (!!) — always focus on the customer’s point of view and how to solve their problem! At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.#LATAM

About Backblaze Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. About the Role We are seeking an Application Security Engineer to improve application security across the software used to enable Backblaze B2 Cloud Storage and Computer Backup. The primary role is to build security into how the product is used, how data is stored and how customers can use it. This role will require development skills and application security knowledge to build security into the product and new features. Leveraging AI is key.&nbsp; This is a hands-on role that requires application development knowledge. This role is expected to know and use the latest AI to help with both development and security. The primary requirements include; development in common web languages, application security and AI tool usage. Leverage AI tools and software for Building new and maintaining existing software security features Meeting evolving software security needs in existing software Developing new components as needed Perform security assessments and code reviews on internal and external customer-facing applications Work closely with engineers to remediate security vulnerabilities using AI tools Develop security automation and tooling to improve security Support bug bounty program and vulnerability handling Investigate newly reported vulnerabilities Determine ways to remediate them Provide guidance to engineering based on known vulnerabilities found in existing applications Understanding cryptography and secure authentication Knowledge of cloud environments and security they provide &nbsp; Support and develop on large software stack using Apache Tomcat running across a large number of servers JavaServer Pages (JSP) containing older features Node/JavaScript developed features and pages An architecture split among many different servers – supporting browsers and custom client software Strong security knowledge across large software stacks running on multiple servers Ability to reach out and learn about technologies or implementations as necessary The Right Fit: Application Development and Security knowledge AI knowledge and experience using it for development &amp; security Understanding of: AI Frameworks and tooling, core web security, common web security flaws, coding agents Strong understanding of OWASP Top 10 vulnerabilities Experience with security testing tools such as: SAST / DAST scanners Fuzzing tools Vulnerability scanners Familiar with web technologies: HTTP, REST APIs, etc. Experience with Web Applications, Cloud Systems and Linux Environments Determining how new and old security needs can leverage AI workflows and integrations to improve them AI Coding tools such as Gemini, Claude Code, ChatGPT, Cursor or others Experience with programming languages such as: Java, JSP, JavaScript, TypeScript, Go, Python and C/C++ Why Backblaze Build secure software used by companies worldwide Work at the intersection of AI, data, and cloud storage Collaborate with experienced engineering, security, product, and QA teams Competitive compensation and benefits Remote-first culture supporting work-life balance At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.#LATAM

Sr. Software Engineer - Application Security

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Startup Ecosystem Associate&nbsp;to join our team! About The Role The Startup Ecosystem Associate is the operational engine behind the Backblaze Flamethrower Startup Program. This is a high-ownership role for someone early in their career who wants to learn the full arc of ecosystem building — from running the day-to-day mechanics of a startup program to eventually sitting across the table from a Series A founder or a VC partner. You will work closely with and directly support the Director of Startup &amp; Developer Relations, who is the external face of the program. That means a lot of your early work happens behind the scenes: keeping the program running cleanly, processing applications thoughtfully, managing credit workflows, and making sure every founder who comes through has a good experience. This is not a role for someone looking to attend conferences and collect business cards. It’s a role for someone who is comfortable getting into the trenches, takes pride in operational excellence, and understands that the credibility to work with VCs and founders gets earned through execution — not assumed. If you’re the kind of person who wants to be running a program like this yourself in a few years, this is a strong path to get there. What You’ll Do Program Operations (Day-to-Day Core) Own the Flamethrower application pipeline: review, triage, and process inbound applications against ICP and eligibility criteria Manage credit allocation, track usage, and maintain accurate program records in HubSpot, SalesForce and supporting tools Coordinate founder onboarding — ensuring accepted startups get oriented, activated, and connected to the right resources quickly Handle program correspondence and serve as a responsive point of contact for founders navigating the application and onboarding process Maintain the health of program data: conversion tracking, activation rates, usage signals, and cohort reporting Build and refine the operational playbooks that will scale this program as volume grows Ecosystem &amp; Founder Engagement Support the Director in managing and expanding relationships with VCs, accelerators, and startup community organizations Represent Backblaze and the Flamethrower program at select events, meetups, and ecosystem touchpoints when the Director needs coverage or a second presence Identify high-quality applicant sources and help develop referral relationships with seed funds, accelerators, and community programs Collect structured feedback from founders — on the program, the product, and the experience — and synthesize it into actionable input for the team Help spot breakout startups in the cohort early: usage signals, growth traction, referral potential Cross-Functional Collaboration Coordinate handoffs with Sales for high-potential startups approaching graduation from the credits tier Work with Marketing on ecosystem-facing content, founder spotlights, and program announcements Surface product friction and developer experience gaps to DevRel and Product through founder feedback loops The Right Fit: 2–4 years of experience in startup ecosystems, accelerator operations, VC-adjacent roles, community management, or startup program management Demonstrated comfort with operational and administrative work — you don’t see “getting into the details” as beneath you; you see it as how you earn the right to operate at higher levels Strong written communication skills: you can write a clear, warm founder email and a tight internal summary with equal ease Organized and self-directed — you manage your own workload, don’t need to be chased, and proactively flag issues before they become problems Genuine curiosity about startups, infrastructure, and the developer ecosystem Bonus Points For: Prior experience at an accelerator, VC firm, startup studio, or developer-focused platform company Existing familiarity with cloud infrastructure, data platforms, or developer tooling (you don’t need to be an engineer, but you should be able to have a real conversation with one) Experience using HubSpot or a comparable CRM for pipeline tracking and lifecycle management Comfort with travel and non-standard hours for events and ecosystem activities Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $105,000 - $131,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. &nbsp;

Startup Ecosystem Associate

About Backblaze Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us.&nbsp; What You'll Do: Design, configure and maintain data solutions such as Vitess, Apache Cassandra, NATS, Redis/ValKey Work closely with Operations and Application Engineers to develop new solutions and optimize existing ones Improve production system scalability, performance, and availability Deliver enhancements to observability, operability and reliability to lower TCO The Right Fit: 7+ years of experience in databases, eventing systems, or distributed caching systems Experience in Linux environments Bonus Points For: &nbsp;Kubernetes experience Experience running systems at cloud scale Familiarity with automation tools (Ansible) At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.#LATAM

About Backblaze Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are hiring a Sr. Software Engineer to join our Organization Services team. This team builds the core backend services that power how customers model, manage, and secure organizations in Backblaze. That includes organization and account lifecycle management, identity and access foundations, and a modern role-based access control system that governs access to resources at scale. About the Role In this role, you will design and build highly available backend services and APIs in our Kotlin/Java ecosystem and will work on front-end applications written in React and Typescript. You will work on systems that sit at the center of customer administration, authorization, and resource orchestration, with design challenges shaped by ideas found in platforms such as AWS IAM, GCP IAM, and Azure RBAC. This is a strong fit for an engineer who enjoys building foundational platform capabilities, can reason rigorously about security and correctness, and is comfortable owning complex systems through design, implementation, rollout, and operation. We also value engineers who use modern AI tools effectively to accelerate development, improve design quality, and strengthen security and maintainability. Responsibilities: Design, build, and evolve scalable backend services and APIs in Kotlin and Java, with strong attention to performance, reliability, and long-term maintainability. Develop core platform capabilities, including organizational resource hierarchies and access policies. Partner with adjacent platform and product teams to integrate with authentication, storage, billing, and other shared systems. Write technical designs, break down ambiguous problems, and drive projects from concept through production rollout. Own the full delivery lifecycle for the systems you build, including schema design, migrations, testing strategy, deployment, observability, and operational readiness. Diagnose and resolve complex production issues involving distributed services, MySQL/Vitess, and cross-service dependencies. Improve system security, correctness, and developer velocity through thoughtful design, automation, and use of modern AI-assisted engineering tools. Contribute to engineering excellence through code review, design review, mentoring, and raising the technical bar across the team. Collaborate cross-functionally with Product, Security, QA, Support, Finance, and other partners to translate business and operational requirements into robust technical solutions. Required Qualifications: 7+ years of professional software engineering experience, with substantial experience building and operating production backend services. Strong experience with Java and/or Kotlin in a production environment. Experience designing and evolving APIs and service interfaces, including compatibility, migrations, and staged rollouts. Experience building scalable, reliable distributed systems and debugging issues in production. Strong foundation in data modeling and relational database development, including MySQL or similar systems. Experience with containerized development and deployment environments. Experience with observability practices and tools for metrics, logging, and operational debugging. Sound judgment in secure system design, access control, and backend application security fundamentals. Demonstrated ability to lead technical work across the full software development lifecycle. Strong written and verbal communication skills, including the ability to collaborate effectively across engineering and non-engineering partners. Preferred Qualifications: Experience with Protocol Buffers and gRPC, including schema evolution and service design. Experience with Vitess, sharded relational systems, or other large-scale SQL platforms. Experience building identity, access management, policy, or authorization systems. Experience working across a polyglot stack that includes backend and TypeScript-based clients and tooling. Practical experience using AI-assisted development tools such as Cursor, Claude Code, Gemini, or similar to improve engineering productivity and code quality. Experience mentoring engineers and influencing technical direction beyond your immediate project area. Why Backblaze Build foundational platform and security capabilities used by customers around the world. Work on technically meaningful problems at the intersection of cloud infrastructure, identity, authorization, and scale. Collaborate with experienced engineers, product leaders, and security partners in a remote-first environment. Help shape systems that are central to Backblaze’s enterprise and platform strategy. Competitive compensation, benefits, and a culture that values thoughtful, sustainable engineering. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.#LATAM

About Backblaze Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are hiring a Sr. Software Engineer to join our Front End Engineering team. This team builds the core customer facing web applications and services that power how customers model, manage, and secure organizations in Backblaze. That includes identity and access foundations, cloud storage resource management, and UI/service implementations&nbsp; integrated with a modern role-based access control system management that governs access to resources at scale. About the Role In this role, you will design and build highly available and modern web applications and services in our TypeScript and React ecosystem. You will work and integrate with systems that sit at the center of customer administration, authorization, and resource orchestration, with design challenges shaped by ideas found in platforms such as AWS IAM, GCP IAM, and Azure RBAC. This is a strong fit for an engineer who enjoys building modern and scalable production web applications and services, can reason rigorously about security and correctness, and is comfortable owning the full lifecycle (design, implementation, rollout, and operation) of an application integrated with distributed systems. We also value engineers who use modern AI tools effectively to accelerate development, improve design quality, and strengthen security and maintainability. Responsibilities: Design, build, and evolve scalable front end web applications and web application services using Typescript &amp; React with backend JS frameworks like NestJS and NextJS. Develop core application functionality like user interfaces and backend-for-frontend code, and integrate with other existing services via REST and gRPC APIs. Partner with adjacent platform and product teams to integrate with authentication and other shared systems. Write technical designs, break down ambiguous problems, and drive projects from concept through production rollout. Own the full delivery lifecycle for the systems you build, including architectural design, testing strategy, deployment, observability, and operational readiness. Diagnose and resolve complex production issues involving distributed services and cross-service dependencies. Improve system security, correctness, and developer velocity through thoughtful design, automation, and use of modern AI-assisted engineering tools. Contribute to engineering excellence through code review, design review, mentoring, and raising the technical bar across the team. Collaborate cross-functionally with Product, Security, Quality Assurance (QA), Support, Finance, and other partners to translate business and operational requirements into robust technical solutions. Required Qualifications: 7+ years of professional software engineering experience, with substantial experience building and operating production web applications and services. Strong experience with TypeScript/JavaScript and React in a production environment. Experience integrating APIs and service interfaces, including compatibility, migrations, and staged rollouts. Experience building scalable, complex UIs and debugging issues in production. Strong foundation in backend concepts like databases, and API implementation and integration with REST, gRPC or similar interface protocols. Experience with containerized development and deployment environments. Experience with observability practices and tools for metrics, logging, and operational debugging. Sound judgment in frontend architecture, access control concepts, and frontend application security fundamentals. Demonstrated ability to lead technical work across the full software development lifecycle. Strong written and verbal communication skills, including the ability to collaborate effectively across engineering and non-engineering partners. Preferred Qualifications:&nbsp; Experience with Protocol Buffers and gRPC, and TypeScript/JavaScript based backend frameworks and services Experience with Vitess or other large-scale SQL platforms. Experience integrating with internal and external APIs Experience working across a polyglot stack that includes backend and TypeScript-based clients and tooling. Practical experience using AI-assisted development tools such as Cursor, Claude Code, Gemini, or similar to improve engineering productivity and code quality. Experience mentoring engineers and influencing technical direction beyond your immediate project area. Why Backblaze Build modern customer facing applications that are designed to deliver our core product offerings and exceed customer expectations. Work on technically challenging solutions at the intersection of cloud infrastructure, identity, authorization, and scale. Collaborate with experienced engineers, product leaders, and security partners in a remote-first environment. Help build the applications that are central to Backblaze’s product offerings for both the present and future Competitive compensation, benefits, and a culture that values thoughtful, sustainable engineering. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.#LATAM

About Backblaze Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building secure, durable, scalable systems with a strong emphasis on application security from day one and protecting customers to keep them safe. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. About the Role We are seeking a Senior Back-End Engineer for our Computer Backup Back-End Team. This team focuses on the back-end services of our Computer Backup product. In this role, you will build and maintain systems to back up and restore exabytes of data. We are looking for an engineer who is knowledgeable in high-performance, highly multithreaded architectures. We value versatility and are looking for someone comfortable designing and working across any technology as our needs evolve. Responsibilities: Design and develop highly scalable, performant services and APIs in a Java ecosystem. Integrate AI coding agents and frameworks into your workflow to accelerate development, refactor legacy components, and improve code quality. Own the full technical lifecycle, including estimation, design, development, and delivery. Collaborate across the organization to ensure project success. You will often engage with QA, Data Centers, Marketing, Product Management, Support, Legal/Compliance, and Security to gather necessary context and requirements to implement solutions correctly, help customers, and solve problems. Diagnose complex issues and maintain the stability of large-scale production systems. Collaborate across functional teams and provide technical leadership to foster engineering excellence. Required Qualifications: A strong track record of proven project deliveries and successfully shipping complex software systems. 7+ years of experience with Java and a deep understanding of backend architecture. Professional experience incorporating AI-assisted development tools (e.g., Gemini, Cursor, Claude Code) into your engineering workflow. Experience with… - Relational databases, such as MySQL/Vitess and SQLite- Observability tools, such as Prometheus, Grafana, and OpenSearch- Data formats: JSON, XML Comfort working in a cross-platform environment (we develop on MacBooks for software that runs on Linux, and we use Windows for some testing). Filesystem expertise with Ext4, NTFS, and HFS+ (nice to have). Solid understanding of HTTP principles and security best practices. A strong desire to learn and adapt to rapidly changing technologies and tools. Why Backblaze Build secure software used by companies worldwide Work at the intersection of AI, data, and cloud storage Collaborate with experienced engineering, security, product, and QA teams Competitive compensation and benefits Remote-first culture supporting work-life balance At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.#LATAM

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Software Engineer to join our team! What You'll Do: You will work on our storage platform which supports the B2 Object Storage and Computer Backup products, responsible for reliably storing the customer data. You will help improve durability, increase throughput, and drive architectural changes to support the long term requirements of our service.The Right Fit: 7+ years of OOP (Java, Rust, C++, C#, etc)&nbsp; in an enterprise environment (personal project work not included) Experience building large scale software systems running on thousands of servers Comfortable with all aspects of the software development lifecycle, including design, implementation, testing, and rollout Exhibits curiosity and seeks to understand before offering solutions Applies analytical thinking to ambiguous problems Bonus points for: Proficiency in Java or Rust Experience building and interpreting models, dashboards, or reports Familiarity with hard drive performance Understanding of Linux internals and file systems At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. #LATAM

About Backblaze Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building durable, scalable systems with a strong emphasis on developer experience and operational efficiency. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Software Engineer, AI to join our team! What You’ll Do: Use AI-assisted development tools, including Claude Code, to accelerate implementation while validating correctness, security, and performance. Design and build server-side APIs that authenticate users, accept and manage backups, handle large-scale data operations, and prepare restored data for customers across our global user base. Collaborate with Product, QA, and Support teams to ensure both backend features reflect real customer workflows and usage patterns. Build and maintain support tooling to help diagnose and resolve customer issues at scale. Ensure all code and open source assets meet high standards for testing, documentation, reproducibility, and developer usability. Tools and Technologies AI coding agents such as Claude Code, Cursor, Codex, and Antigravity Languages: Python, TypeScript, Go, JavaScript, Java (and other languages common in the open source ecosystem) Backblaze B2 SDKs and REST APIs Open source AI frameworks and tooling (e.g. LangChain, LlamaIndex, vector databases) SQL and NoSQL backend development (experience with large-scale distributed databases a plus) GitHub, pytest, CI/CD pipelines Large-scale server infrastructure (Linux, cross-platform awareness) The Right Fit: 2+ years of backend software engineering experience, ideally on systems that serve millions of users across multiple platforms. Proficiency in one or more backend languages (Java, Python, TypeScript, or similar); comfortable picking up new languages as needed. Practical understanding of AI workflows — data ingestion, preprocessing, inference, and agent-based orchestration. Experience building or working with large-scale APIs and distributed storage or data systems. Production-quality coding habits: rigorous testing, clear documentation, and attention to security and performance. Customer-focused mindset — you think about the developer and end-user experience in everything you build. Strong written communication skills; you can explain technical decisions clearly to both engineers and non-engineers. Good attitude, cross-functional collaboration skills, and a genuine desire to work in a fast-paced environment with evolving requirements. Bonus Points For: Experience building or evaluating AI agents and multi-step tool-use systems. Experience with Cassandra or other large-scale NoSQL systems. Familiarity with ReactJS or front-end frameworks. Prior work with vector databases or embedding pipelines. Why Backblaze:&nbsp; Build open source software used by developers worldwide. Work at the intersection of AI, data, and cloud storage. Collaborate with experienced engineering, product, and QA teams. Competitive compensation and benefits. Remote-first culture supporting work-life balance. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. #LATAM

Software Engineer, AI

About Backblaze Backblaze provides reliable, high-availability cloud storage trusted by consumers, SMBs, enterprises, and developers in over 150 countries. Backblaze B2 Cloud Storage supports data-intensive workloads including backup, media, analytics, and modern AI pipelines. Our teams focus on building durable, scalable systems with a strong emphasis on developer experience and operational efficiency. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Sr. Software Engineer, AI&nbsp;to join our team! What You’ll Do: Use AI-assisted development tools, including Claude Code, to accelerate implementation while validating correctness, security, and performance. Design and build server-side APIs that authenticate users, accept and manage backups, handle large-scale data operations, and prepare restored data for customers across our global user base. Collaborate with Product, QA, and Support teams to ensure both backend features reflect real customer workflows and usage patterns. Build and maintain support tooling to help diagnose and resolve customer issues at scale. Ensure all code and open source assets meet high standards for testing, documentation, reproducibility, and developer usability. Tools and Technologies AI coding agents such as Claude Code, Cursor, Codex, and Antigravity Languages: Python, TypeScript, Go, JavaScript, Java (and other languages common in the open source ecosystem) Backblaze B2 SDKs and REST APIs Open source AI frameworks and tooling (e.g. LangChain, LlamaIndex, vector databases) SQL and NoSQL backend development (experience with large-scale distributed databases a plus) GitHub, pytest, CI/CD pipelines Large-scale server infrastructure (Linux, cross-platform awareness) The Right Fit: 5+ years of backend software engineering experience, ideally on systems that serve millions of users across multiple platforms. Proficiency in one or more backend languages (Java, Python, TypeScript, or similar); comfortable picking up new languages as needed. Practical understanding of AI workflows — data ingestion, preprocessing, inference, and agent-based orchestration. Experience building or working with large-scale APIs and distributed storage or data systems. Production-quality coding habits: rigorous testing, clear documentation, and attention to security and performance. Customer-focused mindset — you think about the developer and end-user experience in everything you build. Strong written communication skills; you can explain technical decisions clearly to both engineers and non-engineers. Good attitude, cross-functional collaboration skills, and a genuine desire to work in a fast-paced environment with evolving requirements. Bonus Points For: Experience building or evaluating AI agents and multi-step tool-use systems. Experience with Cassandra or other large-scale NoSQL systems. Familiarity with ReactJS or front-end frameworks. Prior work with vector databases or embedding pipelines. Why Backblaze:&nbsp; Build open source software used by developers worldwide. Work at the intersection of AI, data, and cloud storage. Collaborate with experienced engineering, product, and QA teams. Competitive compensation and benefits. Remote-first culture supporting work-life balance. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. #LATAM

Sr. Software Engineer, AI

About BackblazeBackblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We are seeking a Site Reliability Engineer I to join our team! About the role&nbsp; We are looking for a Site Reliability Engineer I to help support the stability, health, and day-to-day operations of Backblaze’s infrastructure. This role serves as a first line of response for customer-affecting issues and production alerts, helping drive timely incident resolution, maintain service reliability, and support operational readiness across our environments. You will work closely with TechOps, Data Center Technicians, and other cross-functional teams to troubleshoot issues, monitor system health, support deployments and migrations, and improve day-to-day operational processes through documentation and automation. The ideal candidate is technically curious, calm under pressure, eager to learn, and excited to grow in a hands-on infrastructure and reliability role. What You’ll Do:&nbsp; Act as first point of contact for all customer affecting issues Be a Key Driver for managing the resolution of technical problems Ensure that incident management processes are following and that incident post-mortems are completed to capture process deviations and areas for improvement Deliver consistent communication to Management Respond to zabbix alerts/regular monitoring of zabbix, either by taking direct action on alerts or escalating. Acknowledge every alert if direct action taken, or with escalation point of contact. Make sure escalations are handed off successfully. Ensure health of pods across all sites (define pod alerts on zabbix). Work through daily filesystem checks for pods. Troubleshoot technical issues for DC Techs -&gt; advanced pod questions, deployment questions, migration troubleshooting, and ansible playbook issues. Identification and escalating any potential issues regarding the network. Vault pre-deployment configuration and testing. Start Vault Migrations, monitor migration pods, handle applicable migration pod health checks. Document/Work on automating Daily Items. Document/Provide Network IP's for upcoming deployments. Monitor Releases/Updates to the Server Farm, escalate issues as they arise. Engaging in on-call rotation shifts. Assist fellow TechOps team members in handling tasks. Making recommendations for improvements in organizational productivity. Be able to work outside of normal business hours(weekend shift, holidays &amp; evenings) as needed The Right Fit: Must be located in Bangalore. 2 - 4 years of relevant experience. Knowledge of Sysadmin and Linux skills. Desire to learn and develop all necessary technical skills. Strong analytical thinking. Strong skills in working with different teams and communication. Knowledge of network cabling, network classification, and network topology. Backblaze Perks: RSU grants for full-time employees Annual Company bonus plan Healthcare for family, including dental and vision 401K ESPP program Flexible vacation policy Maternity &amp; paternity leave MacBook Pro for work plus a generous stipend to personalize your workstation Childcare bonus (human children only) Fertility treatment and support Learning &amp; development program Commuter benefits A culture that supports a healthy work-life balance To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $66,000 - $88,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100M in revenue and is the leading specialized storage cloud — managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Growth Marketing Director to join our team. About The Role The Director of Growth owns the self-serve revenue engine end-to-end — from top-of-funnel acquisition strategy through product-led growth, activation, and expansion — and operates with cross-functional authority across Product, Engineering, Marketing Ops, and our paid acquisition agency. This is not a funnel repair job or a lifecycle marketing role. It’s a growth leadership role for someone who thinks first about where new users come from, and second about everything else. What You’ll Do: Top-of-Funnel Strategy Own organic and paid acquisition strategy across all channels, including direct oversight of our paid acquisition agency — setting strategy, budget allocation, and performance expectations Drive developer community acquisition accross Reddit, Hacker News, dev-focused communities, technical content, GitHub presence, and DevRel-adjacent programs Product-Led Growth Own the PLG motion: product qualification logic, activation funnel design, self-serve to sales-led handoff design, and expansion trigger strategy Work directly with Product and Engineering to prioritize self-serve improvements and advocate for PLG in planning cycles AI/ML Segment Ownership Own the corporate narrative and translate it into channel strategy, content, and partnerships targeting our strategic markets Identify and develop go-to-market programs for the key strategic ICPs: developer tools integrations, community presence, co-marketing, and technical content Funnel Performance &amp; Analytics Own north star KPIs across the full funnel Partner with BI to build and maintain PLG dashboards Drive weekly and monthly reporting across the organization Cross-Functional Leadership Work across external agencies, our Marketing Ops team, our Partner with Customer Success teams to facilitate the full lifecyle of customers who choose to begin their journey with us through our self-serve engine and partner with our engineering and product teams to build the case for product investment and engineering capacity The Right Fit: This is a specific hire for a specific kind of company. We’re not looking for a generalist demand gen leader or a lifecycle marketer. We need someone who has been here before — at a developer-centric infrastructure company, building growth motion from a strong foundation into something structurally durable. Dimension What We’re Looking For Company background Developer tools, cloud infrastructure, or IaaS. Your customer was technical. PLG ownership You’ve built a PLG motion. You’ve designed product qualification logic, activation funnels, and self-serve to sales-led handoffs. Acquisition instinct When you see flat signups, your first question is “where’s the traffic problem,” not “what email can we send.” Product sense You can write a credible brief, push back on deprioritized engineering tickets, and build a business case for product investment without a PM. Developer channels You understand Reddit, Hacker News, dev communities, technical content, GitHub presence, and DevRel-adjacent programs — not just as awareness plays, but as acquisition channels. Data fluency You own numbers directly. You’re comfortable presenting signups, activation rates, and conversion alongside the strategy driving them. Influence without authority You drive cross-functional action — engineering prioritization, agency direction, partner alignment — through partnership and persuasion, not org chart. Bonus Points For: Familiarity with AI/ML infrastructure, data pipeline tooling, or the AI builder ecosystem Experience directing a paid acquisition agency (not just overseeing spend) Background working in a post-IPO company navigating both efficiency and growth mandates Experience building out a growth team or function from scratch Backblaze Perks:&nbsp; Healthcare for family, including dental and vision Competitive compensation and 401K&nbsp;&nbsp; RSU grants for full-time employees&nbsp; ESPP program&nbsp;&nbsp; Flexible vacation policy&nbsp; Maternity &amp; paternity leave&nbsp; MacBook Pro to use for work, plus a generous stipend to personalize your&nbsp; workstation&nbsp; Childcare bonus (human children only)&nbsp; Fertility treatment and support&nbsp; Learning &amp; development program&nbsp; Commuter benefits&nbsp; Culture that supports a healthy work-life balance&nbsp; To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The expected salary range for this role is $155,000 - $188,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. &nbsp;

Growth Marketing Director

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100M in revenue and is the leading specialized storage cloud — managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Growth Marketing Director to join our team. About The Role The Director of Growth owns the self-serve revenue engine end-to-end — from top-of-funnel acquisition strategy through product-led growth, activation, and expansion — and operates with cross-functional authority across Product, Engineering, Marketing Ops, and our paid acquisition agency. This is not a funnel repair job or a lifecycle marketing role. It’s a growth leadership role for someone who thinks first about where new users come from, and second about everything else. What You’ll Do: Top-of-Funnel Strategy Own organic and paid acquisition strategy across all channels, including direct oversight of our paid acquisition agency — setting strategy, budget allocation, and performance expectations Drive developer community acquisition accross Reddit, Hacker News, dev-focused communities, technical content, GitHub presence, and DevRel-adjacent programs Product-Led Growth Own the PLG motion: product qualification logic, activation funnel design, self-serve to sales-led handoff design, and expansion trigger strategy Work directly with Product and Engineering to prioritize self-serve improvements and advocate for PLG in planning cycles AI/ML Segment Ownership Own the corporate narrative and translate it into channel strategy, content, and partnerships targeting our strategic markets Identify and develop go-to-market programs for the key strategic ICPs: developer tools integrations, community presence, co-marketing, and technical content Funnel Performance &amp; Analytics Own north star KPIs across the full funnel Partner with BI to build and maintain PLG dashboards Drive weekly and monthly reporting across the organization Cross-Functional Leadership Work across external agencies, our Marketing Ops team, our Partner with Customer Success teams to facilitate the full lifecyle of customers who choose to begin their journey with us through our self-serve engine and partner with our engineering and product teams to build the case for product investment and engineering capacity The Right Fit: This is a specific hire for a specific kind of company. We’re not looking for a generalist demand gen leader or a lifecycle marketer. We need someone who has been here before — at a developer-centric infrastructure company, building growth motion from a strong foundation into something structurally durable. Dimension What We’re Looking For Company background Developer tools, cloud infrastructure, or IaaS. Your customer was technical. PLG ownership You’ve built a PLG motion. You’ve designed product qualification logic, activation funnels, and self-serve to sales-led handoffs. Acquisition instinct When you see flat signups, your first question is “where’s the traffic problem,” not “what email can we send.” Product sense You can write a credible brief, push back on deprioritized engineering tickets, and build a business case for product investment without a PM. Developer channels You understand Reddit, Hacker News, dev communities, technical content, GitHub presence, and DevRel-adjacent programs — not just as awareness plays, but as acquisition channels. Data fluency You own numbers directly. You’re comfortable presenting signups, activation rates, and conversion alongside the strategy driving them. Influence without authority You drive cross-functional action — engineering prioritization, agency direction, partner alignment — through partnership and persuasion, not org chart. Bonus Points For: Familiarity with AI/ML infrastructure, data pipeline tooling, or the AI builder ecosystem Experience directing a paid acquisition agency (not just overseeing spend) Background working in a post-IPO company navigating both efficiency and growth mandates Experience building out a growth team or function from scratch At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice. #LATAM

Growth Marketing Director | LATAM

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.&nbsp; But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We're seeking a Sr. Technical Program Manager! What You'll Do:&nbsp; We are seeking a Senior Technical Program Manager to join a growing PMO team, with focus on program delivery, driving portfolio management and operating model practices for Backblaze. Drive program planning and execution through program management best practices, manage risk and dependencies across multiple programs and teams Drive portfolio management practices as required, which includes overseeing the portfolio delivery pipeline across multiple projects, from incoming requests to evaluation/discovery to successful delivery Ensure cross-functional alignment on program goals, strategy, scope, timelines, decisions and outcomes Apply your “T” in TPM (technical skill set) as an active contributor in technical requirements and design conversations with the program teams Foster a culture of transparency and trust, apply lean value-driven approach, manage by influence, support and empower technical teams through servant leadership Ensure strong lines of communication and regular updates to stakeholders In partnership with other TPMs, participate in implementation of continuous cross-functional process improvement initiatives The Right Fit:&nbsp; 5+ years of Program, Portfolio and Process Management experience A combination of strong technical background and leadership Experience working with cross-functional teams in a fast paced environment Comfortable with operating in high uncertainty environments, ability to synthesize data from multiple sources and teams into a structured program roadmap Excellent analytical and problem solving skills Ability to manage by influence, identify underlying issues, solve problems and conflicts Strong verbal, written communication skills Experience with Atlassian &amp; Google product suites a plus Highly detailed-oriented and exceptional organizational and follow-through skills a must At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.#LATAM

Sr. Technical Program Manager | LATAM

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Staff Product Manager to join our team! About the Role: Backblaze’s B2 cloud object storage offers multi-exabyte, S3-compatible, globally available object storage that unlocks app builder innovation across AI neoclouds and traditional hyperscalers at a fraction of the cost from traditional cloud infrastructure hyperscalers. The Staff Product Manager for B2 will work closely with key stakeholders to understand the evolution of cloud storage and the customer problems in the space and determine product strategies and roadmap to address those problems. He or she will work independently to lead the efforts for new feature discovery and delivery and improvements to execute on those strategies. Understanding customer problems through interviews and market research and translating them into requirements is critical. What You’ll Do:&nbsp; Drive B2 product strategy and roadmap development through to delivery execution. Lead the end-to-end product development lifecycle from discovery through delivery in feature development. Gather and synthesize inputs for discovery and prioritization from internal functions, customers, and partners across the full spectrum of R&amp;D development of feature capabilities, user experience challenges, cost optimization, and technical debt. Translate complex customer challenges into clear, concise and actionable product requirements in collaboration with Design, Engineering and GTM teams. Collaborate with Product Marketing to launch and drive adoption of new products and features. Act as a subject matter expert and evangelist for Backblazes solutions solutions, presenting to customers, prospects, partners, and to internal teams. Establish and track key product metrics (KPIs), using data to guide iteration and growth decisions. Maintain a deep understanding of the latest advancements in the object storage market across its application in customer use cases and competitive offerings to identify new opportunities and ensure Backblaze’s market leadership position. The Right Fit: 6+ years of Product Management experience in tech businesses, preferably on IaaS and/or SaaS offerings A proven track record of successfully launching and scaling technical products / platforms in high-growth businesses involving in-depth cross-functional collaboration and leadership across R&amp;D and go-to-market functions Strong grasp of cloud architecture, APIs, and security and compliance Proven success in owning product roadmaps, defining MVPs, and driving the complete product life cycle Strategic thinker who can translate market trends, customer needs, and technical innovations into a clear product vision and actionable roadmap Deep empathy for customers / users in gathering and synthesizing input and a passion for solving their most pressing security challenges. Outstanding communication and leadership skills with a collaborative and team-oriented approach to identifying problems, determining potential solutions, and building consensus around your vision with internal and external stakeholders. Excellent written and verbal communication skills Experience applying data and metrics to inform product decisions and measure success. Bonus Point For: Expertise in cloud storage and computing from hyperscale and neocloud providers, such as AWS, Azure, GCP, GPU clouds, CDNs, etc. Bachelor's degree in Computer Science, Engineering, or related field MBA degree Application development programming experience Expertise in applying GenAI in solution prototyping and agentic workflow development Backblaze Perks RSU grants for full-time employees. Annual company bonus plan. Healthcare for family, including dental and vision. 401K. ESPP program. Flexible vacation policy. Maternity and paternity leave. MacBook Pro for work, plus a generous stipend to personalize your workstation. Childcare bonus (human children only). Fertility treatment and support. Learning and development program. Commuter benefits. A culture that supports a healthy work-life balance. To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses or credentials, and may vary from the amounts listed below. The expected salary range for this role is $170,000 - $215,000. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.&nbsp;We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our&nbsp;Backblaze Employee Privacy Notice.

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