Team Leader-Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role? American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior.

The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally.

In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures.

The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.

The successful candidate will work in our hub in Gurgaon (India) to mitigate risk to the American Express enterprise through research and analysis of financial activity for suspicious patterns along with the review of records. Candidates must be flexible and willing to change responsibilities to meet business needs, should be comfortable reading and reviewing records from US jurisdictions, and be able to work with various teams across American Express, including US & International Market Compliance Officers, line of business representatives, and project teams, among others.

How will you make an impact in this role? * Lead a team of high performing analysts managing different GFCSU workflows: AML, EDD, Screening and Anti-Corruption. * Set clear objectives, define roles and responsibilities and ensure each team member aligns with the GFCSU vision. * Ensure team meets set performance targets: productivity and quality goals. * Communicate expectations, goals and feedback to the team regularly and resolve any concerns or issues pro-actively or escalate to senior management. * Generate reports on team performance, provide training & coaching and provide regular updates to senior management. * Produce well-written reports detailing and analyzing potentially suspicious activity. * Review other analysts' investigations and provide constructive feedback. * Ability to pivot smoothly between the different GFCSU workflows: AML, EDD, Screening and Anti-Corruption. * Assist with additional projects to aid the Investigations team. * To develop and maintain an adequate knowledge of the financial crime environment.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping...