Senior Manager - Payments Consulting (Agentic Registration)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Payments Consulting team delivers go-to-market strategies, deploys new and emerging payment solutions, and ensures a seamless transaction processing experience across more than 20 global markets. The team serves as a trusted advisor to internal and external partners, bringing deep technical payments expertise and insights from the acceptance channel to inform internal strategies and support merchants, processors, and partners in implementing solutions that meet their evolving needs.

Within Payments Consulting, the Payment Product Partnerships team defines and executes the strategy to enable American Express products and processing capabilities with third parties in the acceptance channel to power transactions and promote a seamless checkout experience for Cardmembers. This includes proactively identifying and engaging new entrants and innovators, growing existing third-party relationships, managing the related relationship governance and oversight, and deepening partner relationships with American Express.

The Senior Manager, Payments Consulting (Agentic Registration) is responsible for developing, implementing, and operating processes to efficiently and effectively onboard and manage agents and other partners in alignment with our third-party governance framework. This role offers a unique opportunity to collaborate extensively with internal teams engaged in agentic commerce, and to establish foundations for future growth in this exciting area.

Strong candidates for this role will be highly curious, self-motivated, accountable, and will be skilled in creating new processes to manage risk and promote an engaging partner experience.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping...