Senior Manager - Internal Fraud, Digital Product Solution Design

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role? The Senior Manager, Internal Fraud, Digital Product Solution Design plays a key role in shaping and delivering digital solutions that enhance American Express’ ability to detect, prevent, and manage internal fraud risk across the enterprise. Reporting to the VP of Internal Fraud Governance and Product, this role partners across risk, analytics, technology, and product teams to translate complex business needs into scalable, data-driven, and user-centric solutions.

This individual contributor owns key product capabilities and supports the development of product vision and roadmaps, driving feature definition, prioritization, and delivery. The ideal candidate is a strategic, data-driven product professional with a strong ability to translate complex risk and business requirements into scalable, user-centric digital solutions.

They bring a balance of product ownership and hands-on execution, with experience defining features, prioritizing, and delivering capabilities.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping...