Senior Manager - Business Development (Amex Digital Labs)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role? Amex Digital Labs’ mission is to build the future of payments and membership, creating new value that evolves with our customers' needs and drives deeper engagement and loyalty. We leverage emerging technologies to deliver innovations that enhance how customers pay, travel, dine, and experience the brand.

The Global Digital Payments Business Development & Partnerships team is a high impact group within Amex Digital Labs responsible for launching, managing, and expanding new digital payments products and partnerships, including Apple, Google, Samsung, Amazon, and other emerging partners in the space. The Senior Manager will own the PayPal relationship and innovation initiatives across PayPal (e.g., card-on-file experiences and emerging commerce capabilities), while working closely across the enterprise to manage and strengthen the overall relationship to drive product and business outcomes to promote digital spending and membership.

The Senior Manager will report into the Director of Business Development. You will bring to life key digital payment and commerce initiatives to support American Express’ growth with both Big Tech and start-up partners. You will own partner relationships across multiple levels of organizations, lead major contract and expansion negotiations, develop overall partnership strategies and oversee the go-to-market planning for new products and experiences.

You will collaborate extensively with a broad range of internal and external stakeholders across product, marketing, legal, and many others.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping...