Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role? It begins with a Card Member using an American Express Card at one of our millions of Merchants around the world – the rest is up to us! The GMNS Product team is the heart of the American Express Enterprise, powering billions of transactions through the global payments processing network that we develop and lead.

We work across almost every American Express business unit as well as with external partners, providers, and key industry collaborators. We are known to be intellectually curious and problem solvers as we take on the most imperative initiatives facing the payments industry today, such as securing online transactions and enabling faster, more convenient ways to pay.

The GMNS Capability Delivery team within GMNS Product modernizes our Network and Acquirer payments ecosystems, building the rails that enable innovative payment solutions. A role on this team will challenge you to broaden your skills and industry savvy in a collaborative, diverse and inclusive team environment! Role Description Within GMNS Capability Delivery Team, Merchant Data & Analytic Platforms team is responsible for creating and maintaining merchant-focused data solutions to power analytical and reporting capabilities and support enterprise strategy.

We are seeking a Manager – Digital Product Management to join our team to work on scaling the data products to different use cases, analyze the rich merchant data to unearth opportunities and design solutions that fit within the current data landscape. This role is an exciting opportunity for a dynamic candidate with strong hands-on experience of digital product ownership and data management background and a practical understanding of data systems/technology.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping...