Manager, HR Business Partner / Colleague Strategic Partner: U.S. Consumer Travel & Lifestyle Services and Global Advertising & Brand Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role? The Colleague Experience Group (CEG) is committed to providing the best colleague experience to fuel growth. We are focused on attracting, developing, and engaging great talent and ensuring all of Team Amex has the benefits, resources, and support they need to be and deliver their best.

The Manager, HR Business Partner / Colleague Strategic Partner (CSP) will join the CSP organization at American Express, serving as a strategic advisor to senior leaders and their teams across U.S. Consumer Travel & Lifestyle Services (TLS) and Global Advertising & Brand Management (GABM). In this role, the Manager will partner with colleagues to provide strategic HR support to influence and accelerate workforce readiness, elevate change leadership, transform processes and experiences, and deliver on our competitive value proposition.

Success will be achieved through a close partnership with key stakeholders and the ability to anticipate business needs, proactively diagnose organizational challenges, and deliver data-driven solutions across a variety of strategic initiatives, all anchored to our overall CEG strategy.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping...