Manager - Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption programs. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML function.

GFCC is part of the broader Global Risk & Compliance organization. The Program Governance team is responsible for committee administration, issue management, audit and regulatory response, and maintaining GFCC policies and standards. This is an exciting opportunity to join the Program Governance – Committee Governance team that is responsible for overseeing the Financial Crimes Risk Management Committee and its subordinate steering groups.

The expectations of our regulators, across the globe, continue to grow, and we need to ensure that our Financial Crimes Compliance Program continues to be effective and efficient globally, whilst also delivering to regulatory expectations at a market level.

The Role

will provide governance over GFCC Steering Groups in accordance with Financial Crime Compliance Standards to identify, escalate, and monitor key risks that impact the Financial Crime Compliance Program. The successful candidate will be able to manage Steering Groups, drive alignment and delivery of outcomes, inform and escalate to the Financial Crimes Risk Management Committee as needed, and determine key insights for Senior Leadership on risks impacting the Financial Crimes Compliance Program.

They will have a proven ability to work collaboratively, develop strong working relationships with colleagues throughout the company, be able to work simultaneously on different initiatives and thrive in a changing environment. How will you make an impact in this role?

The Role

will report to the Committee Governance Director, to oversee and effectively coordinate, manage and support two or more of the GFCC Steering Groups (including, Risk Assessments; Enablement; AML; Training, Governance and Program Management; Major Cases/Complex Threats; Global Caseload Management; Sanctions and Cross Boarder; Global Referrals for Financial Crimes; Anti-Corruption; and Insider Threat) to ensure they function efficiently, comply with governance requirements and deliver their strategic objectives.

Responsibilities

include: - Ensuring effective governance of Steering Groups including, supporting Chairs in meeting facilitation, engaging presenters, scheduling meetings in line with agreed frequency, preparation and retention of agendas, minutes and presentations, tracking of actions and decisions and determining insightful metrics or dashboards. - Providing clear and insightful reporting to Steering Groups and other management committees.

Leveraging internal and external data sources, identifying key risks and emerging themes and informing on required actions. - Acting as the primary point of contact for Steering Group members. - Ensuring Steering Group activities align with GFCC and enterprise priorities, governance framework, risk and regulatory requirements. - Maintaining Steering Group Terms of Reference and membership. - Ensuring the Steering Groups operate within their delegated authority and Terms of Reference, including escalation protocols for risk mitigation and effective challenge where appropriate. - Reviewing Steering Group processes for effectiveness and identifying process improvements. - Maintaining accurate records and appropriate levels of confidentiality. - Ensuring processes, roles, and responsibilities are clearly documented. - Enable enhancement to the Financial Crimes Compliance Program through effective project management and oversight of key initiatives.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping...