International Governance Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role? * Partner directly with the International Global Client Group including Multinational Client Group and Partner Markets teams in shaping the Governance Program ("The Program") and the rollout of its initiatives * Leverage relationships with the Leadership team and Champions to solicit feedback on The Program and ensure its appropriate applicability to their everyday use cases * Act as a “central point person” for hosting trainings to enable our customer facing teams and answer their questions * Partner with Control Management ("CM"), Line of Business and Market Compliance Officer (“LOBCO”/ “MCO”), and other compliance partners and key business partners to monitor and assess/remediate end-to-end compliance and sales effectiveness in Global and Large ("G&L") * Partner with Sales, Enablement, Pricing and Transformation (“SPT”), Learning and Development (“L&D”) to roll out and maintain adequate and effective sales practices and compliance training program to commercial teams * Champion a culture of sustainable growth and compliance across G&L * Design and implement pragmatic/customer-centric strategies * Collaborate with the ability to lead without direct authority

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping...