Director-Digital Product Solution Design

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role? The Risk Products & Data Strategy (RPDS) team at American Express is responsible for building software products, platforms & shared services required to manage credit and fraud risk strategies globally. The group handles customer journeys for Onboarding, Limit Management, Authorizations and Hardship/Collections for various products in portfolio such as Credit Cards, Loans and Digital Banking.

The group operates in Scale Agile methodology (Safe) and partners closely with Risk strategy, Technology, Servicing and Marketing groups at American Express. RPDS is placed within Credit and Fraud Risk (CFR) organization at American Express, which is large group of 1,450 professionals, located in 20 offices around the world.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

These beliefs have been our North Star for 170 years as our business transformed – from helping...