Senior Software Engineer – Applied AI for Corporate Systems

Madrid Office, ES

Posted on Mar 26, 2026

Full TimeSeniorHybridG&A

Job Description

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

The Corporate Systems IT team sits at the intersection of technology and business operations. We own and evolve the internal tooling ecosystem that powers Finance, Legal and HR at Aircall. We partner closely with those teams to understand their workflows, remove friction, and build scalable solutions.

This role is a unique opportunity to combine deep software engineering with applied AI to automate corporate workflows end-to-end, reporting directly to the IT Director.

We are looking for a Senior Software Engineer with strong AI expertise to design, build, and operate autonomous agents and automation workflows for our Finance, Legal and HR departments.

You will be embedded in the Corporate Systems IT team and act as the bridge between business stakeholders and cutting-edge AI tooling, turning repetitive or complex internal workflows into intelligent, automated solutions.

About Aircall

Aircall is the phone and communication platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers.

Aircall has expanded...

Job overview

Employment type

Full Time

Experience level

Senior

Work type

Hybrid

Department

G&A

Posted

on Mar 26, 2026

About

Job Link

jobs.lever.co

Financials

Type

private

Annual Revenue

Market Cap

Amount Raised

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