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Aircall

Aircall

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Telecom Tech Startup

Senior Product Manager - Growth for Small Businesses

New York Office, US

Posted on Jan 27, 2026

Full TimeSeniorHybridProduct

Job Description

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace.

Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service.

We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets.

At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real.

How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in

We are hiring a Senior Product Manager - Growth for Small Businesses.

Empowering small businesses to scale starts with a seamless start. Delivering a best-in-class cloud-based voice solution means owning the experience where it begins: effortless onboarding, rapid time-to-value, and intuitive expansion.

A large part of Aircall’s product value comes from the simplicity and scalability of our platform, and the intelligence we provide to help small businesses grow, manage their teams, and improve customer engagement. Empowering growth means building systems that proactively guide users through setup, surface high-value features, and minimize the friction of scaling a team for our users and support teams.

We are looking for a Senior Product Manager to own Growth for Small Businesses, leading Aircall’s strategy for user acquisition, onboarding optimization, and self-serve expansion.

This person will work with Engineering, Data, CX, Sales, and Product Marketing to define Aircall’s long-term vision for small business growth and deliver impactful product improvements that scale globally.

About Aircall

Aircall is the phone and communication platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers.

Aircall has expanded...

Job overview

Employment type

Full Time

Experience level

Senior

Work type

Hybrid

Department

Product

Posted

on Jan 27, 2026

About

Job Link

jobs.lever.co

Financials

Type

private

Annual Revenue

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Market Cap

--

Amount Raised

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