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Aircall

Aircall

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Telecom Tech Startup

Senior Fraud Operations Specialist

Remote NY, US

Posted on May 7, 2026

Full TimeSeniorRemoteCustomer Experience

Job Description

We are seeking a dedicated and detail-oriented Senior Fraud Operations Specialist to join our Fraud Ops team. In this senior role, you will lead complex fraud investigations and drive data-informed decisions that directly protect Aircall's services and customers.


Reporting to our Fraud Operations Manager, you will also be a key escalation point for the team and help define and shape processes related to fraud prevention and detection.

About Aircall

Aircall is the phone and communication platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers.

Aircall has expanded...

Job overview

Employment type

Full Time

Experience level

Senior

Work type

Remote

Department

Customer Experience

Posted

on May 7, 2026

About

Job Link

jobs.lever.co

Financials

Type

private

Annual Revenue

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Market Cap

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Amount Raised

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Membership

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