Partner Account Manager - LATAM

Mexico City Office, MX

Posted on Mar 23, 2026

Full TimeMid LevelHybridSales & Partnerships

Job Description

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

About this Role:

Aircall is opening a new office in Mexico to support the growth in LATAM. You are the second partner manager in-market for our LATAM expansion. You will report directly to the Director, Channel Partnerships Americas and be responsible for supporting Aircall's strategic direction for LATAM.

Your leadership & knowledge of the market will help drive the go-to-market strategy, collaborating with Sales, Marketing, and Outbound to ensure smooth execution and sustained growth in the region.

As a Partner Account Manager, you will manage and develop key strategic partnerships with leading integration providers and channel partners to expand Aircall's market presence and drive revenue growth.

This role requires a blend of strategic thinking, relationship management, and hands-on execution. You will be responsible for nurturing relationships with our partners, identifying new business opportunities, and working closely with cross-functional teams to ensure successful partnership outcomes.

This position is based in Mexico City (Polanco) and hybrid.

About Aircall

Aircall is the phone and communication platform, designed for sales and support teams. It is an entirely cloud-based voice solution, easy to use, reliable and integrated with all CRMs and critical business and conversational tools such as Salesforce, HubSpot, Intercom, Slack, Gong, and many others. Through a combination of its powerful software and dedicated people, Aircall helps SMBs drive productivity and turn customer and employee satisfaction into key growth drivers.

Aircall has expanded...

Job overview

Employment type

Full Time

Experience level

Mid Level

Work type

Hybrid

Department

Sales & Partnerships

Posted

on Mar 23, 2026

About

Job Link

jobs.lever.co

Financials

Type

private

Annual Revenue

Market Cap

Amount Raised

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