Professional Services Leader – Europe [gn] HCLSoftware Unica

HCL Unica (https://www.hcl-software.com/unica) is an enterprise marketing automation platform designed for large-scale customer engagement and precision marketing. It provides a comprehensive suite of integrated modules for omnichannel campaign management, customer journey orchestration, and advanced audience segmentation. The platform leverages AI-driven personalization and data analytics to deliver tailored, real-time customer experiences across channels like email, SMS, Push, WhatsApp, Mobile and web. It is a highly scalable, robust solution preferred by large, regulated industries for managing complex marketing programs and ensuring data compliance.

We are seeking a highly experienced and strategic HCL Unica Services Leader to drive the successful implementation, client satisfaction, financial health (P&L), and growth of our HCL Unica practice. This leadership role requires a deep understanding of marketing technology, a proven track record in services delivery, and strong commercial acumen.

This is a critical, high-visibility role where the Professional Services Leader will directly influence the growth and success of a key strategic practice area. The Leader will have the autonomy to shape the delivery model, develop top talent, and drive significant business results in the dynamic field of enterprise marketing automation. The Professional Services Leader will work with HCL Sales Teams, Prospects and Clients in the Europe region. The position is based out of Europe.