Questions that have appeared at Wells Fargo for a Product Manager (Case Study) interview.

1. Understanding the Product

Question: Suppose you are responsible for a new digital banking product at Wells Fargo. How would you go about understanding the needs and wants of our customers?

Question: Imagine we are developing a new feature for our mobile app that allows users to invest in stocks. What steps would you take to ensure the feature's success?

Question: How would you approach a situation where the customer feedback for a product is overwhelmingly negative?

2. Product Development

Question: Describe a time when you had to make a significant decision regarding a product's development without having all the information you would ideally want. How did you handle it?

Question: Let's say that you are leading the development of a new online banking platform, but there's a delay in the development process. How would you communicate this to key stakeholders?

Question: Suppose you have to decide between launching a product quickly with minimal features or waiting to launch with more comprehensive features. What factors would you consider in making this decision?

3. Strategic Thinking

Question: Assume Wells Fargo is planning to expand its services to a new market demographic. How would you assess the potential success of the product in this new market?

Question: If Wells Fargo wants to develop a new product that competes directly with a popular product from a rival bank, how would you approach this challenge?

Question: Suppose a feature of the product you manage is not performing as expected. How would you identify the problem and what steps would you take to improve the product's performance?

4. Team Collaboration

Question: Describe a time when you had to resolve a conflict within your team during a product's development. How did you handle it?

Question: How would you handle a situation where your team is resistant to change, but you believe that this change is necessary for the product's success?