Randstad North America Product Designer case interview — Human Forward + Relevate

This case mirrors Randstad’s Human Forward, tech-and-touch culture and evaluates your ability to design for recruiters, clients, and talent at scale. Expect a problem framed around the Relevate ecosystem (e.g., Match, Schedule, HR/Client Portal) — optimizing how the right worker is matched, scheduled, and supported across mobile and web touchpoints. ([randstad.com](https://www.randstad.com/press/2017/randstad-introduces-new-brand-positioning-centered-around-companys-tech-touch/?utm_source=chatgpt.com), [randstadusa.com](https://www.randstadusa.com/business/relevate/?utm_source=chatgpt.com)) Format: a 60–75 minute collaborative whiteboard session with a hiring manager and an operations/recruiter partner. Typical flow: 1) clarify business outcomes (time-to-fill, fill rate, talent/recruiter NPS, compliance) and user segments; 2) map current vs. ideal journeys for recruiter, client manager, and talent; 3) sketch low‑fidelity screens for key moments (job match rationale, shift pick-up, rescheduling, status/alerts); 4) discuss trade-offs (bias/fairness in matching, accessibility, data privacy, SLA/enterprise constraints, launch risk); 5) define success metrics and an MVP/experimentation plan (e.g., A/B on match explainability, unmoderated usability for mobile scheduling). You may be asked to role‑play stakeholder questions (client ops, sales, legal) and propose how you would partner with engineering and data science. Some teams precede the live case with a short digital/recorded interview using Relevate Interview, and the broader process commonly includes recruiter screen → hiring manager → case/portfolio → panel. ([randstad.com](https://www.randstad.com/hr-services/tech-suite/?utm_source=chatgpt.com), [glassdoor.com](https://www.glassdoor.com/Interview/Randstad-US-Interview-Questions-E18424.htm?utm_source=chatgpt.com), [glassdoor.co.in](https://www.glassdoor.co.in/Interview/Randstad-Digital-UI-Designer-Interview-Questions-EI_IE216103.0%2C16_KO17%2C28.htm?utm_source=chatgpt.com))