AECOM Product Designer (Engineering) Case Interview: Designing a Stakeholder Engagement Experience for Infrastructure Projects

This AECOM case interview evaluates your ability to design intuitive, data-rich experiences that serve multidisciplinary engineering teams and public stakeholders across transportation, water, buildings, energy, and environmental projects. You will be asked to frame and prototype improvements to a stakeholder engagement workflow inspired by AECOM’s digital platforms used to present complex project information, capture feedback, and support regulatory processes such as Environmental Impact Statements (EIS). ([planengage.com](https://www.planengage.com/?utm_source=chatgpt.com), [investors.aecom.com](https://investors.aecom.com/news-releases/news-release-details/aecom-marks-first-use-groundbreaking-planengagetm-platform?utm_source=chatgpt.com)) Scenario prompt (given at the start): “A regional DOT is preparing a public update for a proposed urban corridor. Your task is to improve how technical reports, maps, dashboards, and community feedback are organized and experienced so that engineers, project managers, and residents can quickly find, understand, and act on what matters.” Your solution should consider integration points with environmental data systems and GIS, access controls for multi-organization teams, and inclusive engagement (multilingual, accessibility, equity). ([aecom.com](https://aecom.com/press-releases/aecom-announces-the-integration-of-planengage-with-earthsofts-equis-environmental-data-management-software/?utm_source=chatgpt.com)) What you’ll do in-session: - Clarify users and outcomes (internal: PMs, discipline leads, environmental scientists; external: community members, agency reviewers). Define success metrics (e.g., time to locate key findings, feedback quality, completion rates). - Propose an information architecture for multi-hundred-page materials plus a map-based interface (filters, layers, location-aware content, mobile considerations). - Sketch user flows for two critical tasks (e.g., “compare alternatives” and “submit geo-tagged feedback”). Create low-fidelity wireframes or a lightweight clickable prototype; describe the design system and how it scales across projects. - Address constraints: accessibility (WCAG), security/permissions, version control, audit trails for approvals, and how you would test with diverse users. - Present a crisp, visual narrative (slides or live prototype) and field cross-functional challenges from a panel (engineering lead, digital PM, design manager) reflecting AECOM’s collaborative culture and emphasis on communication. Real interview panels at AECOM commonly combine behavioral assessment with portfolio/case presentations, and may include take‑home prep and slide walkthroughs. ([glassdoor.com](https://www.glassdoor.com/Interview/AECOM-Interview-Questions-E5632.htm?utm_source=chatgpt.com)) What AECOM assesses: - Systems thinking in complex, regulated environments; ability to translate technical content into clear UX for experts and the public. - Pragmatic product judgment (tradeoffs, risks, success metrics) aligned to ESG and inclusive engagement priorities. - Collaboration with global, multidisciplinary teams; clarity of communication, workshop facilitation, and stakeholder management. - Craft: user flows, information architecture, low/high‑fidelity design, and familiarity with modern tooling (e.g., Figma/design systems). ([startup.jobs](https://startup.jobs/ux-designer-aecom-3861120?utm_source=chatgpt.com)) Deliverables during the interview: problem framing notes, user flows, key wireframes or a lightweight prototype, and a concise 8–10 minute walkthrough with Q&A. Preparation tips tailored to AECOM: Review how AECOM’s digital platforms present complex infrastructure content and capture feedback; be ready to show a portfolio segment that demonstrates multi-stakeholder problem solving and clear slide storytelling. ([planengage.com](https://www.planengage.com/?utm_source=chatgpt.com), [publications.aecom.com](https://publications.aecom.com/sustainable-legacies/product/plan-engage/?utm_source=chatgpt.com))