CCC Intelligent Solutions — Behavioral Interview Template for Software Engineer (Engineering)

What this covers and why: This behavioral interview mirrors CCC Intelligent Solutions’ common flow for engineering roles: after a recruiter screen and technical rounds, candidates meet with a hiring manager and/or senior engineers (sometimes a small panel) for a 45–60 minute culture-and-execution-focused conversation that uses STAR-style, scenario prompts. This reflects recent candidate reports of mixed technical/behavioral panels and average difficulty. ([glassdoor.com](https://www.glassdoor.com/Interview/CCC-Intelligent-Solutions-Interview-Questions-E4574.htm?utm_source=chatgpt.com), [glassdoor.co.in](https://www.glassdoor.co.in/Interview/CCC-Intelligent-Solutions-Systems-Engineer-Interview-Questions-EI_IE4574.0%2C25_KO26%2C42.htm?utm_source=chatgpt.com)) Focus areas tied to CCC’s work and culture: - Customer impact in the P&C insurance and collision-repair ecosystem (e.g., improving claims cycle times, photo AI-driven decisions); probe how the candidate frames tradeoffs to ship value and reduce friction for insurers, repairers, and end-customers. ([cccis.com](https://www.cccis.com/our-technology/ai?utm_source=chatgpt.com), [ir.cccis.com](https://ir.cccis.com/news-releases/news-release-details/ccc-introduces-next-generation-ai-based-photo-analysis?utm_source=chatgpt.com)) - Cross-functional collaboration with PM, QA, Data/ML, and Customer teams; influencing without authority; communicating clearly with non-engineering stakeholders. - Data stewardship, integrity, and compliance mindset when handling sensitive claim data; ethics and accountability expectations. ([cccis.com](https://www.cccis.com/about/environmental-social-and-governance?utm_source=chatgpt.com)) - Quality, reliability, and operability: preventing regressions in a high-scale SaaS platform; incident response and learning from postmortems. ([cccis.com](https://www.cccis.com/our-technology/ai?utm_source=chatgpt.com)) - Inclusion and people-first behaviors aligned to CCC’s ERGs and listening culture (how they create inclusive teams, mentor, and give/receive feedback). ([cccis.com](https://www.cccis.com/about/environmental-social-and-governance?utm_source=chatgpt.com)) Template structure (use as an agenda): 1) Warm-up and motivation (5–10m): Why CCC and this team; what outcomes they’re proud of. Tie to insurance-tech mission and AI-driven products. ([cccis.com](https://www.cccis.com/our-technology/ai?utm_source=chatgpt.com)) 2) Collaboration & conflict (10–15m): A time they aligned diverse stakeholders or resolved priority conflicts; how they handled disagreement and kept delivery on track. 3) Customer/impact orientation (10–15m): Example of shipping increments that moved a KPI (e.g., speed, accuracy, or fraud reduction) and how they measured success. ([ir.cccis.com](https://ir.cccis.com/news-releases/news-release-details/ccc-and-verisk-form-strategic-partnership-bring-innovations-pc?utm_source=chatgpt.com)) 4) Quality/security/compliance (10–15m): Handling production incidents, data privacy expectations, and building guardrails into processes. 5) Learning & reflection (5–10m): Postmortem lessons, growth mindset, and how they uplevel teammates. Evaluation rubric: Ownership and bias-to-action; Collaboration and inclusivity; Customer and results focus; Judgment under ambiguity with ethical/data-responsible choices; Communication clarity. This aligns with CCC’s people-first culture and AI-first, insurance-focused SaaS platform used across claims and repair networks. ([cccis.com](https://www.cccis.com/about/environmental-social-and-governance?utm_source=chatgpt.com))