
Product Designer Case Interview: Fraud Resolution Flow
The interview focuses on designing an end-to-end experience that aids a credit card customer in detecting, confirming, and resolving suspicious activity within a mobile app, while considering risk controls and regulatory constraints.
8 minutes
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Questions that have appeared at capital-one for a engineering (Case Study) interview.
1. System Architecture
Question: Could you explain how you would design a system for handling high volumes of transactions in real-time?
Question: How would you approach designing a scalable and robust system for online banking?
Question: Can you walk us through the design of a distributed database system to ensure data consistency and availability?
2. Problem Solving
Question: Describe a situation where you had to solve a complex technical problem. What was your approach and what was the outcome?
Question: Describe a time when you identified a potential risk in a project and how you mitigated it.
Question: Can you share an instance where you had to make a critical decision during system design or development? What factors did you consider and what was the outcome?
3. Project Management
Question: Can you describe a situation where you had to balance multiple projects with conflicting priorities? How did you handle it?
Question: Share an instance where a project didn't go as planned. How did you handle the situation and what was the outcome?
Question: How would you handle a situation where a project is behind schedule and over budget?
4. Data Security
Question: How would you ensure data security while designing a system for an online banking application?
Question: Can you explain a situation where you had to implement security measures to protect sensitive data?
Question: In your view, what are some of the biggest security risks in web applications today and how can they be mitigated?
5. Team Collaboration
Question: Can you describe a time when you disagreed with a team member about a technical decision? How did you handle the situation?
Question: Share an instance where you had to collaborate with a cross-functional team to achieve a project goal.
Question: How do you handle feedback and criticism from team members and stakeholders during a project?
About This Interview
Interview Type
PRODUCT SENSE
Difficulty Level
4/5
Interview Tips
• Research the company thoroughly
• Practice common questions
• Prepare your STAR method responses
• Dress appropriately for the role