capital-one

Product Designer Case Interview: Fraud Resolution Flow

The interview focuses on designing an end-to-end experience that aids a credit card customer in detecting, confirming, and resolving suspicious activity within a mobile app, while considering risk controls and regulatory constraints.

Product Designer

8 minutes

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Questions that have appeared at capital-one for a engineering (Case Study) interview.

1. System Architecture

Question: Could you explain how you would design a system for handling high volumes of transactions in real-time?

Question: How would you approach designing a scalable and robust system for online banking?

Question: Can you walk us through the design of a distributed database system to ensure data consistency and availability?

2. Problem Solving

Question: Describe a situation where you had to solve a complex technical problem. What was your approach and what was the outcome?

Question: Describe a time when you identified a potential risk in a project and how you mitigated it.

Question: Can you share an instance where you had to make a critical decision during system design or development? What factors did you consider and what was the outcome?

3. Project Management

Question: Can you describe a situation where you had to balance multiple projects with conflicting priorities? How did you handle it?

Question: Share an instance where a project didn't go as planned. How did you handle the situation and what was the outcome?

Question: How would you handle a situation where a project is behind schedule and over budget?

4. Data Security

Question: How would you ensure data security while designing a system for an online banking application?

Question: Can you explain a situation where you had to implement security measures to protect sensitive data?

Question: In your view, what are some of the biggest security risks in web applications today and how can they be mitigated?

5. Team Collaboration

Question: Can you describe a time when you disagreed with a team member about a technical decision? How did you handle the situation?

Question: Share an instance where you had to collaborate with a cross-functional team to achieve a project goal.

Question: How do you handle feedback and criticism from team members and stakeholders during a project?

About This Interview

Interview Type

PRODUCT SENSE

Difficulty Level

4/5

Interview Tips

• Research the company thoroughly

• Practice common questions

• Prepare your STAR method responses

• Dress appropriately for the role