ZipRecruiter, Inc., together with its subsidiaries, operates a marketplace that connects job seekers and employers. Its platform is a two-sided marketplace, which enables employers to post jobs and access other features, where the job seekers are able to apply to jobs with a single click. The company was incorporated in 2010 and is headquartered in Santa Monica, California.

ziprecruiter

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)Our Mission:&nbsp; To actively connect people to their next great opportunity.&nbsp; Who We Are:&nbsp; ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS &amp; Android. Summary: Our Enterprise Applications Engineering team builds the internal platforms, workflows, and automation capabilities that power critical business operations across the company. We operate at the intersection of software engineering, AI, automation, and operational transformation. The team is focused on creating scalable, intelligent systems that reduce operational friction, improve decision-making, and enable the business to move faster through automation and AI-driven workflows. Engineers work on backend services, orchestration frameworks, internal platforms, APIs, and emerging agentic AI capabilities that help modernize how work gets done across the organization. We value strong engineering fundamentals, curiosity, ownership, and pragmatic innovation. This is a team for builders who are excited about shaping the future of enterprise operations through software and AI. Job Description:&nbsp; Build and maintain tools and integrations to support internal business operations Collaborate with stakeholders and team leads to investigate requirements and propose technical solutions Own primarily responsibility for NetSuite customizations and integrations Write clean, maintainable code that follows company best practices, including version control and cloud-centric deployment Develop and troubleshoot existing codebase leaning on AI development tools (e.g., Cursor, Copilot, Claude) Work with APIs to connect adjacent systems (Okta, ADP, Google, Salesforce) and to automate data flows Participate in code reviews to improve quality and maintainability Debug production issues and proposes fixes that prevent recurrence Demonstrate growing awareness of compliance, auditability, and security requirements in implementation Stay informed about emerging technologies, particularly in AI and automation, and advocate for their adoption Author technical documentation for peers Minimum Qualifications:&nbsp; 2+ years of relevant professional experience in a software engineering or systems integration role. Proficiency with TypeScript and/or Python. Experience interfacing with third-party applications, APIs, and data structures. Proven experience leveraging AI tools (Cursor, Copilot, etc.) to accelerate development. Preferred Qualifications Computer Science degree or relevant experience Background in building internal dashboards or custom logic layers from scratch. As part of our team you’ll enjoy: Competitive compensation Exceptional benefits package Flexible Vacation &amp; Paid Time Off Employer-matched 401(k) plan&nbsp; #LI-Remote The US base salary range for this full-time position is $135,000 - $167,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. &nbsp;ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice:&nbsp;For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at:&nbsp;https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Software Engineer,  Tech Ops

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)Our Mission:&nbsp; To actively connect people to their next great opportunity.&nbsp; Who We Are:&nbsp; ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS &amp; Android. About the Team: As a Software Engineer III, you will play a pivotal role in modernizing and scaling our infrastructure. This is a backend-heavy role where you can focus deeply on building robust, high-performance services. Our stack is complex and we’re looking for engineers who know how to write evolvable, properly instrumented, and efficient code as part of a growing distributed system. If you love solving complex architecture puzzles, driving code modernization, and ensuring that critical financial data flows seamlessly, you will thrive in this role. About the Job: Design, develop, and scale backend services that power core subscription management, invoicing, and data syncing pipelines. Lead the migration and transition of legacy services over to a modern, robust Java Spring Boot architecture. Work closely with a collaborative engineering team, actively participating in code reviews, design discussions, and stepping up to support teammates when challenges arise. Bring a meticulous eye to backend logic where accuracy is paramount, ensuring services are resilient, secure, and highly available. Minimum Qualifications: 2+ years of experience in backend software development, with strong proficiency in Java and Spring Boot or similar technologies (Note: This role does not require full-stack or frontend technologies). Comprehensive computer science fundamentals in coding, object-oriented programming, data structures, and algorithms. Preferred Qualifications: 3+ years of experience in backend software development Experience working within fintech, monetization, payment systems, or big data/syncing pipelines. BS/MS/PhD in Mathematics, Computer Science, Physics, related technical field or equivalent practical experience Proven experience working on legacy code migration, refactoring, or modernizing distributed systems. As part of our team you’ll enjoy: Competitive compensation Exceptional benefits package Flexible Vacation &amp; Paid Time Off Employer-matched 401(k) plan&nbsp; #LI-Remote The US base salary range for this full-time position is $135,000 - $165,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. #LI-Remote #LI-DA1ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice:&nbsp;For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at:&nbsp;https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Software Engineer III

<div class="content-intro">We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)</div>Our Mission:&nbsp;
To actively connect people to their next great opportunity.
Who We Are:&nbsp;
ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS &amp; Android.
Summary:
As a Lead Product Manager for Employer Growth, you will own the strategy and execution of initiatives that drive growth across ZipRecruiter's SMB employer customer base, with a focus on new employer acquisition, employer reactivation, and strategic partnerships. You'll partner closely with Engineering, Design, Data Science, Marketing, and Sales to optimize the employer acquisition journey, improve re-engagement, and build scalable product experiences that drive new paying employers and long-term customer growth.
Key Focus Areas:
<ul>
<li>Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution.</li>
<li>Lead Core Product Areas: Direct the product roadmap for your aspects of the SMB product to improve customer value and product effectiveness.</li>
<li>Run rapid growth experimentation: You will experiment frequently with new ideas to supercharge our PLG motion and acquisition of new employers.</li>
<li>Obsess over your metrics: You will have a deep understanding of the metrics that drive your product area. </li>
<li>Partner closely with GTM: Coordinate with the GTM team to ensure the product-led growth motion ties into marketing and sales.</li>
<li>Voice of the User: Serve as the voice of the SMB customer to the rest of the team, constantly talking to your users, doing product discovery, and conducting user research.</li>
<li>Champion AI-Driven Development: Lean into ZipRecruiter’s AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker.</li>
<li>Coordinate Marketplace Fit: Partner closely with job-seeker-side product teams to ensure a healthy, balanced marketplace where employer and seeker actions lead to successful hires.</li>
</ul>
Minimum Qualifications:
<ul>
<li>Proven Leadership: 5+ years of proven success in product management, with a record of delivering results</li>
<li>Deeply Analytical: You are a data-obsessed problem solver who doesn't just look at dashboards but interrogates the "why" behind the numbers.</li>
<li>B2B Expertise: Deep experience building business-facing products at scale</li>
<li>AI/ML Fluency: You aren’t just a fan of AI; you understand how to leverage Machine Learning to solve user problems and have experience building AI-powered product features.</li>
<li>Customer-obsession: You have a passion for speaking directly with your users and personally conducting user research.</li>
<li>Strategic Versatility: You are a "smart generalist" who can be thrown at any complex problem—whether it’s a technical architectural hurdle or a brand-new market opportunity—and figure it out.</li>
<li>Self-Motivation: You are highly driven and thrive in an environment where you are given the autonomy to drive massive impact.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare).</li>
<li>SMB product experience: Previous experience leading products specifically geared towards SMB customers.</li>
</ul>
As part of our team you'll enjoy:
<ul>
<li>Competitive salary</li>
<li>Exceptional benefits package</li>
<li>Flexible Vacation &amp; Paid Time Off</li>
<li>Employer-matched 401(k) plan</li>
<li>A fun environment where work-life balance is valued</li>
</ul>
#LI-Remote
The US base salary range for this full-time position is $215,000-$255,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.
Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.<div class="content-conclusion">ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.
Privacy Notice:&nbsp;For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at:&nbsp;<a class="c-link" href="https://www.ziprecruiter.com/careers/job-applicant-privacy-notice" target="_blank" data-stringify-link="https://www.ziprecruiter.com/careers/job-applicant-privacy-notice" data-sk="tooltip_parent" data-remove-tab-index="true">https://www.ziprecruiter.com/careers/job-applicant-privacy-notice</a></div>

Lead Product Manager, Employer Acquisition

<div class="content-intro">We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)</div>Our Mission:&nbsp;
To actively connect people to their next great opportunity.
Who We Are:&nbsp;
ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS &amp; Android.
Summary:
We are expanding our SMB Product team and hiring two Senior Product Managers to lead high-impact product areas within the SMB business: Candidate Delivery products and Proactive Sourcing. These areas power a significant portion of ZipRecruiter’s employer value today and collectively drive tens to hundreds of millions of dollars in business impact.
As a Senior Product Manager, you will own the product vision and execution for one of these two areas, partnering closely with Engineering, Design, Data Science, and cross-functional stakeholders to build and scale experiences that improve employer outcomes and drive business growth.
Please note: This posting represents two distinct Senior Product Manager roles within the SMB Product organization. Following your hiring manager interview, we will align you to the product area that best matches your experience, strengths, and business needs before advancing through the remainder of the interview process.
Key Focus Areas:
<ul>
<li>Act as an Owner: Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution.</li>
<li>Lead Core Product Areas: Direct the product roadmap for your aspects of the SMB product to improve customer value and product effectiveness.</li>
<li>Obsess over your metrics: You will have a deep understanding of the metrics that drive your product area.</li>
<li>Connective tissue with GTM: Define the ideal pricing, packaging, and positioning for your products. Coordinate with the GTM team on how the products are marketed and sold.</li>
<li>Voice of the User: Serve as the voice of the SMB customer to the rest of the team, constantly talking to your users, doing product discovery, and conducting user research.</li>
<li>Champion AI-Driven Development: Lean into ZipRecruiter’s AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every seeker.</li>
<li>Coordinate Marketplace Fit: Partner closely with job-seeker-side product teams to ensure a healthy, balanced marketplace where employer and seeker actions lead to successful hires.</li>
</ul>
Minimum Qualifications:
<ul>
<li>Proven Leadership: 5+ years of proven success in product management, with a record of delivering results</li>
<li>Deeply Analytical: You are a data-obsessed problem solver who doesn't just look at dashboards but interrogates the "why" behind the numbers.</li>
<li>B2B Expertise: Deep experience building business-facing products at scale</li>
<li>AI/ML Fluency: You aren’t just a fan of AI; you understand how to leverage Machine Learning to solve user problems and have experience building AI-powered product features.</li>
<li>Customer-obsession:&nbsp;You have a passion for speaking directly with your users and personally conducting user research.</li>
<li>Strategic Versatility: You are a "smart generalist" who can be thrown at any complex problem—whether it’s a technical architectural hurdle or a brand-new market opportunity—and figure it out.</li>
<li>Self-Motivation: You are highly driven and thrive in an environment where you are given the autonomy to drive massive impact.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Marketplace Experience: Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare).</li>
<li>SMB product experience: Previous experience leading products specifically geared towards SMB customers.</li>
</ul>
As part of our team you'll enjoy:
<ul>
<li>Competitive salary</li>
<li>Exceptional benefits package</li>
<li>Flexible Vacation &amp; Paid Time Off</li>
<li>Employer-matched 401(k) plan</li>
<li>A fun environment where work-life balance is valued</li>
</ul>
#LI-Remote
The US base salary range for this full-time position is $175,500-$235,000 Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.
Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.
 <div class="content-conclusion">ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.
Privacy Notice:&nbsp;For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at:&nbsp;<a class="c-link" href="https://www.ziprecruiter.com/careers/job-applicant-privacy-notice" target="_blank" data-stringify-link="https://www.ziprecruiter.com/careers/job-applicant-privacy-notice" data-sk="tooltip_parent" data-remove-tab-index="true">https://www.ziprecruiter.com/careers/job-applicant-privacy-notice</a></div>

Sr. Product Manager, SMB

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)Our Mission:&nbsp; To actively connect people to their next great opportunity.&nbsp; Who We Are:&nbsp; ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects job seekers with millions of businesses of all sizes through innovative mobile app, web, and email services, as well as partnerships with the best job sites on the web. ZipRecruiter has the #1 rated job search app on iOS &amp; Android.&nbsp; Summary of Job: ZipRecruiter is looking for a Director, Enterprise Sales to drive the rapid expansion of our Enterprise team. The Director will be responsible for driving the success of our current and future client base. Overall, this role will be responsible for operational performance, client satisfaction, and growing revenue/margin with the clients. Responsibility: Drive Enterprise Expansion: Relentlessly pursue wallet-share growth within a sophisticated client base, shifting the conversation from transactional spend to long-term strategic partnerships. Execute Strategic Stewardship: Help craft and own the segment strategy, acting as the primary executive face of ZipRecruiter for top-tier clients. Leader of Leaders: Coach and develop high-performing managers and elite sellers, fostering a culture of elite performance and career development. Sophisticated Deal Architecture: Oversee the navigation of multi-layered procurement, legal, and technical integrations where performance advertising is the core solution. Operational Excellence: Design and implement the Enterprise playbook, including refined processes for account mapping, lifecycle management, and proactive churn mitigation. Cross-Functional Synergy: Partner with Product, Engineering, and Marketing to ensure the "Enterprise Voice" influences the product roadmap and evolves with market speed. Minimum Requirements: 10+ years of high-growth sales leadership experience. 5+ years of experience specifically managing people leaders (Managers or Directors) in an Enterprise environment. Deep domain expertise in the Recruitment Advertising or Performance Advertising landscape. Proven track record of delivering rigorous, data-backed revenue projections and maintaining high forecast accuracy. Demonstrated experience navigating complex, multi-layered procurement and legal cycles for large-scale employers. Expertise in using data-driven metrics to validate sales intuition and drive systematic changes in team performance. Preferred Qualifications Established network of C-suite stakeholders within large-scale staffing firms and Global 2000 companies. Exceptional executive presence with a proven ability to negotiate high-stakes deals under pressure. Strategic acumen in deconstructing complex human capital problems to craft bespoke technical solutions. As part of our team you’ll enjoy: Competitive salary Exceptional benefits package Flexible Vacation &amp; Paid Time Off Employer-matched 401(k) plan&nbsp; #LI-Remote The US base salary for this full-time position is $225,000 USD. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-noticeZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice:&nbsp;For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at:&nbsp;https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Director, Enterprise Sales

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)Role Summary: ZipRecruiter is seeking an Enterprise Account Manager to support our rapidly growing Direct sales team. As an Enterprise Account Manager, you will drive existing account revenue, retain clients, provide world-class service and grow accounts through optimization, performance analysis, and relationship building.&nbsp; This role monitors each account within their book of business and provides necessary support, as well as makes campaign level optimizations to facilitate best performance, client retention, budget fulfillment and overall book growth quarter over quarter. You will serve as a trusted adviser, share insights and continually seek opportunities for growth to make your customers as strong and successful as possible. &nbsp;What You’ll Be Doing: Work closely with Enterprise Account Executives who focus on prospecting and partnering with the nation’s largest clients as well as work closely with Customer Success Manager and Product Specialist Renew and grow a book of business quarter over quarter Close upsell opportunities consistently at or above quota level Proactively manage a set list of accounts, provide best-in-class support and identify upsell opportunities On board new clients, train users and serve as the main point of contact post sale Conduct face-to-face visits and live product demonstrations over the phone Analyze and present monthly analytics reports Provide appropriate product suggestions on a client-by-client basis Maintain a high daily volume of activity to help nurture relationships and become a trusted advisor Optimize campaign bids, budgets, segmentation and overall performance Travel required -25% minimum. Current expectation of 9 client visits quarterly&nbsp;&nbsp; What We’re Looking For: Previous experience providing best-in-class support to customers 3-5 years of experience in Enterprise Account Management preferred Experience working with SalesForce.com or other CRM software Enthusiastic, optimistic &amp; a team player Someone who is coachable and wants to learn Working knowledge of MS Office Suite (Word, Excel, Outlook, and PPT). Easily builds rapport and establishes relationships with prospects and colleagues Resourceful. Goes over, under, around and through obstacles to achieve success Outgoing, dynamic personality and can build outstanding relationships Exceptional written, verbal, phone and presentation skills Ability to work under pressure, organize and prioritize responsibilities&nbsp; &nbsp;Bonus Points: Understanding of digital advertising, the media planning process, performance reporting and programmatic buying Recruitment or HCM experience Experience selling Recruitment Advertising and/or Performance Based Advertising Benefits/Perks include: A fun environment where work-life balance is valued Opportunities for advancement Very competitive salary Generous commission plan Employer-matched 401(k) plan Competitive benefits package Quarterly Health Benefit Reimbursement&nbsp; Attractive paid time off policy - Open/Flexible vacation policy See more about our benefits at http://www.ziprecruiter.com/hiring The US base salary for this full-time position is $100,000 plus commission. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. Category: Sales &amp; Biz Dev #LI-Remote Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice: For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at: https://www.ziprecruiter.com/careers/job-applicant-privacy-noticeZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice:&nbsp;For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at:&nbsp;https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Enterprise Account Manager

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)Our Mission:&nbsp; To actively connect people to their next great opportunity.&nbsp; Who We Are:&nbsp; ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects job seekers with millions of businesses of all sizes through innovative mobile app, web, and email services, as well as partnerships with the best job sites on the web. ZipRecruiter has the #1 rated job search app on iOS &amp; Android.&nbsp; Summary: ZipRecruiter is hiring for an Enterprise Customer Success Manager (CSM) to support our growing Enterprise business. As the CSM for a dedicated book of business, you will own the post-sale customer experience, from customer onboarding to revenue retention. More specifically you will: Leverage your expert analytical skills to deliver results against our shared measures of success with customers&nbsp; Implement and optimize solutions that improve product performance Create and guide the customer through data driven narratives that provide meaningful insights, partnering with our Sales and Product Strategy teams to deliver results against our shared measures of success Work with AdOps to oversee the accurate implementation of new campaigns and integrations Key Focuses: Serve as a trusted partner and recruitment expert to key customer stakeholders Establish deep relationships with new and existing customers, understanding their challenges, and offering strategic guidance to help them meet their recruiting goals Collaborate with Sales and Product Strategy teams to deliver results and create a great customer experience, leading to revenue retention, renewals, and upsells Monitor and optimize performance to ensure measure of success targets are exceeded Oversee account setup and project manage the implementation to launch, including customer training and onboarding&nbsp; Serve as point person for your customer and leverage internal teams to troubleshoot technical issues Travel to visit customers as needed to review performance and build a strong partnership Maintain advanced knowledge of various industry technologies, ZipRecruiter products Leverage Gemini (AI) to enhance workflow process and function&nbsp; Minimum Qualifications: 2+ years of experience as a Customer Success Manager 1+ year of experience working with Enterprise and/or high value customers Experience with Recruitment Advertising and/or Performance Based Advertising Passion for providing excellent customer service and creating “WOW” experiences Ability to develop and deliver compelling presentations using data storytelling Detail-oriented, organized, and strong time-management skills Curious self-starter with the ability to learn quickly, adapt to feedback, and work in a rapidly changing environment Easily builds rapport and establishes relationships with customers and colleagues, including sales and product/technical teams Ability to work both independently and within a team environment Advanced knowledge of G Suite (docs, sheets, decks, gmail, calendar) Experience working with programmatic platforms is a plus #LI-Remote The US base salary range for this full-time position is $65,000-$80,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice:&nbsp;For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at:&nbsp;https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Enterprise Customer Success Manager

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)Our Mission: To actively connect people to their next great opportunity.&nbsp;&nbsp; Who We Are:&nbsp; ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS &amp; Android. Summary: We are looking for a highly motivated, collaborative go-getter who likes to work and play hard! The ideal Sr. National Account Advisor, Staffing candidate will have 7+ plus years experience selling into top 100 Staffing Firms. You are driven, well-organized, passionate, love to win and have previous success building strong relationships with executives at staffing firms in a fast paced environment. This role is 100% remote. Key Focuses: Contract negotiations and closing Aggressively prospect, identify, qualify, and develop a sales pipeline&nbsp;&nbsp; Quickly build strong and effective relationships with V and C levels Conduct face to face visits, live product demonstrations and webinars when appropriate Meet and exceed quarterly goals Cold calling new and potential staffing accounts Manage relationship with existing accounts to retain and grow revenue Prepare sales material, presentations, and demonstrations for key accounts and prospective customers Up to 50% travel Have a Hunter mentality Other duties as assigned This role is 100% remote Minimum Requirements: Bachelor degree or equivalent experience 7+ years working with staffing companies in an enterprise role Experience working with SalesForce or a similar CRM B2B, B2C sales experience preferred Track record of meeting, exceeding goals, quotas High need for achievement and competition, loves to compete and win Preferred Qualifications: Flexible and open to change in a fast paced environment&nbsp;&nbsp; Proven track record of hitting and exceeding quota Successful experience closing new logo accounts and grow existing business&nbsp; Self-motivated with a strong ability to solve business issues and work independently as well as within a team Excellent communication, organizational and time management skills Passion to sell pay-for-performance solutions and subscriptions in a competitive marketplace Out-going and dynamic personality with the ability to easily build rapport and establish relationships Has a fiduciary responsibility to the organization and can be trusted to always represent the company in a professional manner Exceptional written, verbal, phone and presentation skills As part of our team you’ll enjoy: Competitive salary Exceptional benefits package Flexible Vacation &amp; Paid Time Off Employer-matched 401(k) plan&nbsp; A fun environment where work-life balance is valued #LI-Remote&nbsp;&nbsp;&nbsp;&nbsp; The US base salary for this full-time position is $90,000.00 USD plus eligible commission. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice:&nbsp;For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at:&nbsp;https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Enterprise Account Manager, Staffing

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)Our Mission:&nbsp; To actively connect people to their next great opportunity. Who We Are:&nbsp; ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS &amp; Android. Summary: The RevOps Technology &amp; Automation team owns the systems, tech, and AI tools that help GTM teams generate revenue. Our mission is to maximize the effectiveness of ZipRecruiter’s go-to-market capabilities by bringing data-driven decision-making, strategy development, and operational optimizations to our teams. The Senior Revenue Operations Business Analyst will be key in enabling ZipRecruiter's sales, marketing, support, and leadership teams to achieve measurable ROI. This role involves close collaboration with these teams and IT to implement workflow automation and drive the adoption of AI technologies. The ideal candidate will have exceptional communication, technical skills, and knowledge of the sales pipeline processes. We are looking for a high-performing analyst to join our team and play a key role in managing our tech stack and lead enrichment solutions. You will work closely with sales, finance, and leadership teams to conduct analysis that drives decisions related to our sales technology and automation processes leveraging AI agents. Key Focuses: System Ownership &amp; ROI: Act as the primary administrator and subject matter expert for our GTM tech stack such as Glean, ZoomInfo, LinkedIn Sales Navigator, and Lightcast, ensuring these tools drive quantifiable ROI. Workflow Automation: Identify bottlenecks in the sales process and build automated solutions into existing or new workflows to increase GTM velocity. AI Adoption: Lead the charge in implementing and driving the adoption of AI tools within our revenue teams to optimize performance and efficiency. Lead Enrichment &amp; Pipeline Strategy: Manage and optimize lead enrichment processes and drive pipeline solutions to ensure our sales teams are working with high-quality, actionable data. Cross-Functional Projects: Lead projects and build consensus with stakeholders to make data-driven decisions on growth strategy, ROI analysis, and operational optimizations. Performance Metrics: Develop new metrics and dashboards to identify trends, capitalize on operational improvement opportunities, and prove the impact of our tech investments. Minimum Qualifications: 3+ years of experience in revenue operations, business process roles, or strategic analytical roles at a high-growth company. Tech Stack Expertise: Proven experience managing or implementing GTM tools (e.g., ZoomInfo, LinkedIn Sales Navigator, or similar lead enrichment platforms). Automation Mindset: A proactive thinker looking to build processes and technical workflows that scale. Analytical Power: A passion for turning complex data sets into meaningful business insights with a focus on business impact. Technical Skills: Basic data architecture and process optimization experience required Communication: Strong written and verbal communication skills with the ability to interface with various stakeholders and leaders throughout the organization. Problem Solving: Detail-oriented with the ability to problem-solve in both individual and group settings. Academic Background: Degree in Finance, Economics, Computer Science, or a similar quantitative discipline. Preferred Qualifications: Experience implementing AI-driven tools for revenue or GTM teams and driving adoption across multiple stakeholders. Familiarity with additional lead enrichment or AI platforms (e.g., Glean, ZoomInfo). Advanced data visualization skills with tools like Tableau, Power BI, or Looker. Experience leading cross-functional projects that optimize sales processes or improve pipeline quality. Experience building metrics, dashboards, or reporting frameworks to measure ROI of tech and automation investments. As part of our team you’ll enjoy:&nbsp; Competitive salary Exceptional benefits package Flexible Vacation &amp; Paid Time Off Employer-matched 401(k) plan&nbsp; #LI-Remote The US base salary range for this full-time position is $110,000-142,500. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice:&nbsp;For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at:&nbsp;https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

Sr. Revenue Operations Business Analyst

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)Our Mission:&nbsp; To actively connect people to their next great opportunity. Who We Are:&nbsp; ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS &amp; Android. Summary: The Revenue Operations Specialist will focus on executing operational policy adherence accurately, and efficiently. Additionally, they’ll work closely with internal teams and stakeholders to provide support, evaluate rules of engagement, and aggregate decision making data to present solutions.&nbsp; Provide insights to improve efficiencies, and drive revenue generation across multiple lines of business&nbsp; Key Focuses: Exercise independent judgment and knowledge of multiple processes to manage sales team requests, and resolve commission disputes submitted by Sales department members across multiple lines of business Collect and organize information from various sources to implement new policies and processes Exercise discretion in communicating and presenting recommended business process improvements and solutions and decision-making rationale in team and stakeholder meetings Audit sales and service transactions to ensure rules of engagement were followed and proper commission amount is set to be paid Interpret complex rules of engagement to resolve account ownership and sales attainment disputes Document and communicate when interactions with customers fall below our company standards. Educate and Inform the Sales team on current processes and collect feedback for future improvements Regularly create, update and publish process documentation for sales&nbsp; Participate in projects to improve efficiency and revenue generation for the Sales, CS, and Operations departments. Make recommendations on rules of engagement adjustments to optimize revenue for the business&nbsp; Provide additional support as needed to improve employee utilization and performance Minimum Qualifications: While this is a remote position, the working hours for this role are 7:00 AM - 3:30 PM Arizona time (MST) Knowledge of Salesforce or similar CRM Strong attention to detail with a problem-solving mindset and ability work with ambiguity and limited direction in a rapidly changing environment Strong written and verbal communication skills Basic knowledge of Google Suite products and/or MS Office Suite (Word, Excel, Powerpoint) Preferred Qualifications: Bachelor's Degree or equivalent experience&nbsp; 1+ year in an Operations role Project Management Experience 6+ months of experience in a Quality Assurance role Proven history of meeting deadlines and proactively communicating with clients/stakeholders As part of our team you’ll enjoy: Competitive pay Exceptional benefits package Paid sick time off Employer-matched 401(k) plan&nbsp; #LI-Remote The US base pay range for this full-time position is $29.50/hr-$31.00/hr. Our pay ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.ZipRecruiter is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics. Privacy Notice:&nbsp;For information about ZipRecruiter's collection and processing of job applicant personal data for this job, please see our Privacy Notice at:&nbsp;https://www.ziprecruiter.com/careers/job-applicant-privacy-notice

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