Shift4 Payments (NYSE: FOUR) is a leading provider of integrated payment processing and technology solutions. Established in 1999, the company has been at the forefront of revolutionizing payment processing for businesses of all sizes. With a comprehensive suite of services and innovative technologies, Shift4 Payments is empowering merchants to streamline operations, enhance customer experiences, and drive growth in an ever-evolving digital economy.

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Responsibilities In this role, you will have the ability to help a merchant’s business become successful utilizing the latest Point of Sale technology. If you have been looking to add purpose to your career and feel recognized in your position, look no further. As an outside sales account executive, you are the heart of the Shift4 sales force, a driving force for being a leader in Point of Sale systems worldwide. Come join the team and enjoy a successful career with Shift4. Set appointments with merchants to present Point of Sale with Shift4 merchant servicing products.&nbsp; Prospect over the phone, face-to-face through networking, and building referral partnerships. Assist existing clients with additional add-on services including Hardware, Software, and Professional Services. Build relationships with our merchants by listening to their needs/desires and resolving any outstanding needs.&nbsp; Explain the value of Shift4 products through your laptop or Point of Sale device. Listen, identify, and qualify sales opportunities to up-sell additional products and services. Develop new accounts and target areas for new growth or market value. Exhibit a high level of professionalism and apply company policies and procedures to effectively grow market share.&nbsp; Responsible for signing new logos in your assigned territory.&nbsp; Develops knowledge of current products and services as well as changes and updates within the payments industry. Maintaining regular communication with your direct manager.&nbsp; Attend weekly meetings to review your Pipeline and forecast new opportunities that you’ll secure. Qualifications Willingness to cold-call and set meetings with potential clients in-person. Willingness to close deals in a fast pace sales cycle. Requires an entrepreneurial spirit and hunter-like mentality. Computer and smartphone literacy. Background in door-to-door/outside sales experience. Ability to meet sales quotas.&nbsp; CRM experience. Restaurant hospitality experience is a plus. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Solution Specialist

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. &nbsp; Summary We’re looking for an Enterprise Account Management, Lead to build and maintain trusted relationships with our largest and most strategic partners. In this role, you’ll serve as a key advisor to enterprise accounts across corporate, franchise, and local levels—helping them get the most out of our solutions while ensuring their needs are heard and prioritized within Shift4. You’ll manage the full customer lifecycle from order through installation, coordinating internal and external teams to deliver a seamless experience. As a central partner to both our customers and internal teams, you’ll collaborate closely with Business Development, Product, and Product Development on complex deployments, new openings, and feature rollouts. You’ll act as the primary point of escalation for support, billing, and service questions, while also providing valuable insights through reports and business reviews. This role is ideal for someone with exceptional communication skills, a consultative mindset, and the leadership presence to influence stakeholders at all levels while driving long-term growth with enterprise accounts. Responsibilities Become a trusted advisor for each Enterprise account by maintaining a great relationship with key members at the customer’s corporate, franchise, and/or local site.&nbsp; Become an advocate for each Enterprise account within Shift4 to make sure all activities are scheduled and prioritized correctly.&nbsp; Oversee all orders from (Order to Install) managing external and internal resources to ensure each customer order is installed in a timely and accurate manner.&nbsp; Collaborate with Business Development, Product, and Product Development to support prospects and customer solutions with complex deployments.&nbsp; Partner with Business Development to manage and grow each Enterprise Account where possible. Attend weekly calls/meetings for new openings, current projects, Q&amp;A on features/functionality questions&nbsp; Provide an escalation path for site issues/concerns as needed. This may include support issues, billing questions, equipment/warranty questions, etc.&nbsp; Provide reports as requested to include case statistics, support statistics, user access, etc.&nbsp; Liaison with business development concerning enterprise account challenges, opportunities, corporate structure changes, initiatives.&nbsp; Conduct business review as requested.&nbsp; Provide agenda, deck, call orchestration. Work with enterprise account vendors as needed for escalations, issues, new feature pilots/testing.&nbsp; Process add on orders as needed for enterprise customers to include change of ownership, change of service, additional equipment, replacement equipment, configuration changes.&nbsp; Provide lead information to BD on upcoming new openings, change of ownerships, etc. where full acquiring opportunities exist.&nbsp; Demonstrates leadership skills and the ability to work in challenging environments.&nbsp; Demonstrates strong communication skills and the ability to target messages to the right levels of an organization. Qualifications Bachelor’s degree in Business or Information Technology fields.&nbsp; Minimum of 5 years Account Management or relevant experience within the industry.&nbsp; Payments experience and strong understanding of the Payment industry is preferred.&nbsp; Strong understanding of hardware platforms and configuration methods is preferred.&nbsp; Experience in hardware deployment and logistics is a plus.&nbsp; We are looking for individuals that are extremely self-sufficient, available to work flexible hours, &amp; hold themselves to the highest standards of professionalism. &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Enterprise Account Management, Lead

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. The Sales Administrator provides essential administrative and operational support to the Sales organization. This role focuses on lead assignment, underwriting assistance, documentation management, and cross-functional coordination to help merchants successfully complete the sales and onboarding process. The Sales Administrator plays a key role in maintaining data accuracy, supporting sales productivity, and ensuring compliance with Shift4 policies and procedures. This role must be onsite 4 days a week one day remote Westlake Village, CA.&nbsp; Position Overview:The Sales Administrator supports Shift4’s Sales team by managing leads, coordinating underwriting requirements, and guiding merchants through the onboarding process. This role is responsible for ensuring applications, documentation, and internal workflows are completed accurately and efficiently so merchants can move from initial interest through approval and activation with minimal friction. This position requires strong organizational skills, attention to detail, and the ability to collaborate closely with Sales, Underwriting, Risk, and other internal teams while delivering a positive merchant experience. Responsibilities: Provide administrative and operational support to the Sales team throughout the entire merchant lifecycle. Manage, track, and process incoming sales leads in a timely and accurate manner. Assist merchants and Sales representatives with underwriting requirements, including collecting, reviewing, and submitting required documentation. Coordinate with Underwriting, Risk, Compliance, and other internal teams to resolve issues and move applications forward. Maintain accurate records in CRM and internal systems, ensuring documentation is complete and properly stored. Communicate application status, next steps, and requirements clearly to Sales representatives and merchants. Ensure all work aligns with Shift4 policies, underwriting guidelines, and compliance standards. Identify inefficiencies in processes and recommend improvements to support sales effectiveness and merchant experience. Perform additional clerical and administrative tasks as assigned by management. &nbsp; Qualifications: Strong organizational skills with high attention to detail and accuracy. Ability to prioritize tasks and manage multiple requests in a fast-paced environment. Proficient in written and verbal communication with internal teams and external merchants. Experience working with CRM systems, documentation workflows, or sales support tools preferred. Ability to work independently while collaborating effectively as part of a team. Problem-solving mindset with the ability to follow established procedures and escalate issues when necessary. Previous experience in sales support, underwriting support, financial services, or merchant onboarding is a plus. &nbsp; We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Sales Administrator, Sr Associate-1

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. SummaryThe Positouch POS Support Associate provides technical support for Positouch POS systems and credit card terminals. This role diagnoses, troubleshoots, and resolves customer issues via multiple communication channels while maintaining high standards of customer service. Representatives collaborate with internal teams and contribute to terminal/system performance improvements and merchant satisfaction. Responsibilities Listen attentively to customer needs and concerns; demonstrate empathy while building rapport. Identify and resolve terminal/POS system issues through logical troubleshooting. Analyze call logs to identify trends and underlying problems. Provide solutions by guiding merchants through corrective steps. Research and resolve credit card terminal issues for merchants and external sales partners. Receive and resolve inbound calls, emails, chats, tasks, and tickets. Maintain cooperative and professional relationships with coworkers, supervisors, customers, and the public. Complete projects under tight deadlines while managing competing priorities. Demonstrate exemplary performance and attendance. Be flexible in work hours to support 24/7 Call Center needs. Perform other duties as assigned. Qualifications High school diploma or equivalent required. 2+ years of technical support/troubleshooting experience. Experience with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus. Excellent listening, written, and verbal communication skills. Strong problem-solving skills with attention to detail. Ability to handle multiple tasks simultaneously in a fast-paced call center environment. Ability to interact and coordinate with other departments. Adaptable to change and creative in problem-solving. Proficient in relevant computer applications. Bilingual (English/Spanish) is a plus but not required. Experience in banking or credit card processing preferred. Knowledge of customer service core principles and practices. Familiarity with Microsoft Office Suite. #LI-SM2We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

POS Support, Sr Associate - Positouch

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. The Manager, Revenue Operations is a critical leader responsible for optimizing revenue processes, driving operational efficiency, and enabling data-driven growth across the organization. This role ensures alignment between Sales, Marketing, Customer Success, and Finance, delivering strategic insights and operational excellence that support sustainable revenue expansion. The ideal candidate combines analytical rigor, process discipline, and collaborative leadership to strengthen the company’s revenue engine. Responsibilities Partner with senior leadership to define and execute revenue growth strategies that align with organizational priorities. Develop scalable frameworks for forecasting, territory planning, and quota-setting. Drive optimization of the lead-to-cash lifecycle, ensuring compliance, accuracy, and process efficiency. Oversee CRM governance and adoption, maintaining high-quality data and actionable reporting. Lead analysis of sales performance, pipeline health, and customer metrics to inform strategy. Provide executives with accurate, timely dashboards and insights to guide decision-making. Ensure strong cross-functional collaboration between Sales, Marketing, Customer Success, Finance, and Legal. Manage and mentor a high-performing revenue operations team, fostering accountability and professional growth. Support go-to-market execution, campaign tracking, and regional or product-specific revenue strategies. Establish and monitor KPIs, ensuring alignment with company-wide objectives and reporting progress to leadership. Qualifications Bachelor’s degree in Business, Finance, Marketing, or related field. 5+ years of experience in Revenue Operations, Sales Operations, or equivalent, including 2+ years in leadership. Strong understanding of B2B sales cycles, SaaS/subscription models, and revenue reporting. Proficiency with CRM systems (Salesforce preferred) and sales enablement platforms. Excellent analytical skills with proven ability to convert data into actionable strategies. Outstanding communication and collaboration skills with executive-level presence. Preferred Qualifications Experience in high-growth SaaS or technology organizations. Familiarity with revenue recognition principles and financial operations. Expertise in marketing automation and BI tools (HubSpot, Marketo, Tableau, Looker). Project management certification or Agile methodology experience. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Manager, Revenue Operations

Solution Specialist - Seattle, WA

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. The warehouse Associate &nbsp;is managing inventory and supplies, and ensuring timely fulfillment of orders picking and packing orders. This role requires independence, attention to detail, and the ability to work under pressure while maintaining high standards of quality and safety. Responsibilities: Package, and ship equipment, and supplies. Fulfill daily orders, receive incoming supplies, and maintain inventory accuracy. Work independently to meet tight deadlines in a fast-paced environment. Identify and resolve operational issues promptly using provided instructions and procedures. Maintain knowledge of processes, procedures, and departmental impact on company operations. Perform miscellaneous duties as assigned. Qualifications: High School diploma or GED preferred Ability to frequently lift 10–20 lbs, occasionally up to 30 lbs, and on occasion up to 50 lbs. Strong time management and ability to work independently under pressure. Capable of handling shipments, wrapping pallets, and operating hand trucks or pallet jacks. Experience with testing, cleaning, and sorting products for RMA or repurposing. Experience working in Warehouse or Restaurant environment Preferred. Meets attendance and performance standards. &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Warehouse Associate

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. The Pre-Launch, Sr Associate manages the complete lifecycle of merchant onboarding, from contract to installation, before accounts transition to the Post-Launch team. This role requires technical expertise, strong communication skills, and project management ability to deliver a seamless onboarding experience. The Sr Associate also provides menu programming, training, and proactive problem-solving, ensuring white-glove service for Shift4’s SkyTab merchants. Responsibilities Build rapport with merchants to understand their POS needs, reporting requirements, and SkyTab configurations. Independently manage the lifecycle of onboarding, including data gathering, configuration, and installation scheduling. Program merchant menus, configure online ordering, and ensure marketplace integrations and orders are correct. Train merchants on the usage of Shift4 products and services. Provide white-glove service, ensuring merchant satisfaction throughout onboarding. Maintain clear communication across all channels (email, phone, tickets, chat). Research and apply problem-solving skills to assess feasibility of requests and create solutions. Document interactions and configurations accurately using Excel, Microsoft Suite, Google Suite, and Monday.com. Acquire and maintain industry knowledge of merchant processing and Shift4 systems. Support special projects as assigned by leadership. Qualifications High school diploma or equivalent required. Deep understanding of hardware platforms, configuration methods, deployment, and logistics. Strong proficiency in Excel, Microsoft Suite, and Google Suite; experience with Monday.com is a plus. Excellent written, oral, and listening communication skills. Strong attention to detail with the ability to self-manage and think critically. Natural problem-solving skills with the ability to de-escalate issues effectively. Customer-focused mindset with a commitment to white-glove service. Strong leadership and team collaboration skills. Friendly, enthusiastic, and professional demeanor. Bilingual (English/Spanish) is a plus, but not required. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Pre-Launch, Sr Associate

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Shift4 is seeking an experienced Chargebacks Senior Associate - EU to manage the end-to-end dispute resolution process for card transactions. This role acts as a critical link between merchants, issuing banks, and card schemes (like Visa/Mastercard) to investigate, document, and resolve financial disputes while maintaining high service standards. Responsibilities will include: Engage directly with merchants and issuing banks to resolve and advise on card transaction queries and disputes Investigate, collect /compile data and prepare cases to represent chargebacks in accordance with company and card scheme requirements Analyse data and documentation, consulting both internally and externally to resolve client disputes Assume case ownership and decide on most appropriate course of action to take Establish and maintain relationships with key company clients and 3rd parties Work in close contact with other team members and other department to ensure targets are achieved Keep up to date with latest card scheme development regarding dispute management Troubleshoot and research processing errors Assist in documenting and reviewing policies and procedures Take responsibility for training &amp; knowledge sharing with peers Assist in testing system/product functionality and enhancements Assist team leader and manager in specific tasks as needed Other generic duties as assigned The ideal candidate will bring: Be highly proficient in both verbal and written English Have excellent organisational and interpersonal communication skills Be PC literate with a good working knowledge of Microsoft Excel and Word Have both analytical and creative thinking with good decision-making skills Strong attention to detail with time management skills and ability to prioritise Be Reliable, flexible and a good team player Be able to work on own initiative, with little direction under pressure and to tight deadlines Be driven and self-motivated to learn and develop Minimum 3 years work experience in a fast-paced multinational environment Strong personal and interactive skills with all levels of management In addition, the ideal candidate should possess:&nbsp; Minimum Diploma Level of education Basic understanding of Finance principles At least 3 years work experience in Chargebacks, preferably from the acquiring side. &nbsp; Compensation: Shift4 applies a structured, market-informed approach to compensation. Salary ranges are developed based on objective, gender-neutral criteria, such as internal job levels, scope of responsibilities, and external market data. The range listed for this position reflects the expected hiring range for qualified candidates and corresponds to the level and requirements of the role. Actual compensation may vary depending on various factors, such as experience, skills, qualifications, work location, and market conditions. Shift4’s compensation structures are subject to periodic review and ongoing alignment across regions. Additional components such as variable remuneration or other benefits may also apply based on eligibility and role type. Salary Range: € 29,000 - € 32,000 Benefits for working for Shift4: Join Shift4 and enjoy a work environment that prioritizes flexibility and well-being. We embrace a hybrid working model, offering our team the flexibility to balance time between remote work and our modern, welcoming offices located in the heart of Valletta, Malta's historic capital. Our standard remuneration package is comprehensive, including private health, dental, and life insurance, as well as parking allowance, preferential home rates, and a company pension plan (with APS). We are committed to supporting our employees' well-being through our Mental Health Program, family-friendly measures, an equipped canteen with free breakfast, and exciting company events.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Chargebacks, Senior Associate - EU

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Shift4 is looking for a Junior Legal Counsel to provide foundational legal support across the organization. This role is a blend of commercial contract management, regulatory research, and corporate governance. You will act as a versatile legal partner, helping various departments (from HR to Product) navigate risks while ensuring the company’s commercial interests are protected. Responsibilities will include: Prepare, review, and revise commercial agreements, NDAs, vendor contracts, partnership agreements, and other legal documents to protect company interests. Conduct research on relevant laws, regulations, and case precedents; provide concise summaries and recommendations. Assist with maintaining compliance programs, policies, and procedures, including monitoring changes in applicable laws and regulations. Support corporate filings, board resolutions, and maintenance of corporate records. Identify potential legal and regulatory risks and propose solutions to mitigate them. Partner with internal teams (HR, Finance, Operations, Marketing, Product) to provide legal guidance on projects and initiatives. Assist in managing disputes, claims, and litigation, including coordinating with outside counsel. Maintain organized, accurate, and up-to-date legal files and documentation. The ideal candidate will bring: Juris Doctor (JD) degree from an accredited law school. 2–3 years of experience in a legal role (in-house or at a law firm). Internship or clerkship experience will be considered. Familiarity with corporate law, contract law, employment law, intellectual property, and regulatory compliance. Strong legal drafting and review skills Excellent research and analytical abilities Effective written and verbal communication High attention to detail and organizational skills Ability to manage multiple priorities and meet deadlines Professional judgment and discretion Collaborative, team-oriented mindset Proactive problem-solving approach Proficiency in Microsoft Office Suite and legal research tools (e.g., Westlaw, LexisNexis). Comfort with contract management software is a plus. Compensation: Shift4 applies a structured, market-informed approach to compensation. Salary ranges are developed based on objective, gender-neutral criteria, such as internal job levels, scope of responsibilities, and external market data. The range listed for this position reflects the expected hiring range for qualified candidates and corresponds to the level and requirements of the role. Actual compensation may vary depending on various factors, such as experience, skills, qualifications, work location, and market conditions. Shift4’s compensation structures are subject to periodic review and ongoing alignment across regions. Additional components such as variable remuneration or other benefits may also apply based on eligibility and role type. Salary Range: € 36,000 - € 40,000 Benefits for working for Shift4: Join Shift4 and enjoy a work environment that prioritizes flexibility and well-being. We embrace a hybrid working model, offering our team the flexibility to balance time between remote work and our modern, welcoming offices located in the heart of Valletta, Malta's historic capital. Our standard remuneration package is comprehensive, including private health, dental, and life insurance, as well as parking allowance, preferential home rates, and a company pension plan (with APS). We are committed to supporting our employees' well-being through our Mental Health Program, family-friendly measures, an equipped canteen with free breakfast, and exciting company events.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Junior Legal Counsel

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Summary Shift4 Payments is seeking a Senior Software Engineer to be a key member of a high-velocity engineering team. In this role, you will work hands-on with our platform tech stack to design, develop, and maintain high-quality features. You will collaborate closely with engineering leadership and product teams to ensure alignment with business needs and deliver robust solutions. As a Senior Software Engineer, you will mentor junior engineers, address technical debt, and help drive platform modernization. Responsibilities Feature Development &amp; Technical Leadership: Work within the platform tech stack to deliver high-quality features, resolve issues, and adhere to best practices. Architecture &amp; Design: Collaborate with team leads and engineering leadership to contribute to technical design and platform architecture development. System Debugging &amp; Support: Diagnose and resolve issues with deployed systems in collaboration with DevOps, providing Level 3 support as needed. Technical Expertise: Become a technical expert in key parts of the platform and contribute to platform modernization and technical debt reduction efforts. Collaboration &amp; Alignment: Work closely with the product team, product owners, and stakeholders to ensure a clear understanding of requirements and ensure alignment with business needs. Mentorship &amp; Development: Mentor junior engineers and support their technical growth and development within the team. Process Improvement: Contribute to the continuous improvement of engineering processes and best practices. Qualifications Experience: 8+ years of total relevant industry experience within software development. 4+ years working with Python 2 &amp; 3 on the UNIX/Linux platform developing front-end and back-end applications.. 4+ years of experience working with SQL databases like PostgreSQL. 3+ years working in Agile teams, utilizing Extreme Programming Practices. Technical Skills: Strong experience with Python 2 &amp; 3, PostgreSQL, UNIX/Linux. Familiarity with HTML. Experience working with globally distributed teams. Domain Expertise: Experience with point of sale systems, hospitality software, and/or online payments solutions including gift cards and loyalty programs would be a significant advantage. Education: Computer Science or Engineering degree, or equivalent practical experience.#LI-BN1 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Software Engineer, Senior

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com. Summary The Commercial Optimization &amp; Enablement, Director will play a pivotal role in enhancing the efficiency and effectiveness of Shift4's Commercial operations. This position is responsible for optimizing internal processes, driving cross-functional collaboration, and ensuring support of the Commercial team as they work with new and existing merchants. The role requires a strategic thinker with a strong background in operations, project management, and team leadership. Responsibilities Process Optimization: Lead efforts to standardize and improve internal processes related to the sales process, ensuring a streamlined and efficient experience for all stakeholders. Develop operational plans and procedures that promote increased revenue and long-term growth. Eliminate redundancies and address knowledge and process gaps to enhance execution. Project Management: Take ownership of Commercial projects aimed at enhancing the Commercial team’s experience, collaborating closely with Commercial leaders.Manage projects from initiation to completion, providing reports on both outcomes and lessons learned. Cross-Functional Collaboration: Work closely with internal teams, including Operations, Finance, Legal and Learning &amp; Development, to identify and address process inefficiencies and training needs. System Expertise: Develop a deep understanding of internal systems such as Salesforce to effectively manage and improve workflows. Establish expertise in Salesforce reporting in order to track KPIs. Stakeholder Engagement: Foster strong relationships with key Commercial stakeholders to drive engagement and productivity, ensuring alignment with organizational goals. Qualifications Experience: Minimum of 8-10 years in relevant industry roles, with a proven track record of meeting and exceeding goals and corporate standards. Technical Proficiency: Proficient in CRM systems like Salesforce, sales automation platforms, project management tools, and data analytics software such as Tableau, with a strong familiarity with industry-standard technologies. Project Management Skills: Extensive experience in managing complex projects, with the ability to thrive in a fast-paced environment. Leadership: Demonstrated success in collaborating with cross-functional teams to achieve common objectives. Communication: Strong verbal and written communication skills, with the ability to effectively engage with stakeholders at all levels. Education: Bachelor’s degree (MBA preferred) in business, finance, or related fields. &nbsp; &nbsp; &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Commercial Optimization & Enablement, Director

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com. Summary The Commercial Optimization &amp; Enablement, Lead will play a pivotal role in enhancing the efficiency and effectiveness of Shift4's Commercial operations. This position is responsible for optimizing internal processes, driving cross-functional collaboration, and ensuring support of the Commercial team as they work with new and existing merchants. The role requires a strategic thinker with a strong background in operations, project management, and team leadership. Responsibilities Process Optimization: Lead efforts to standardize and improve internal processes related to the sales process, ensuring a streamlined and efficient experience for all stakeholders. Develop operational plans and procedures that promote increased revenue and long-term growth. Eliminate redundancies and address knowledge and process gaps to enhance execution. Project Management: Take ownership of Commercial projects aimed at enhancing the Commercial team’s experience, collaborating closely with Commercial leaders. Manage projects from initiation to completion, providing reports on both outcomes and lessons learned. Cross-Functional Collaboration: Work closely with internal teams, including Operations, Finance, Legal and Learning &amp; Development, to identify and address process inefficiencies and training needs. System Expertise: Develop a deep understanding of internal systems such as Salesforce to effectively manage and improve workflows. Establish expertise in Salesforce reporting in order to track KPIs. Stakeholder Engagement: Foster strong relationships with key Commercial stakeholders to drive engagement and productivity, ensuring alignment with organizational goals. Qualifications Experience: Minimum of 5-10 years in relevant industry roles, with a proven track record of meeting and exceeding goals and corporate standards. Technical Proficiency: Proficient in CRM systems like Salesforce, sales automation platforms, project management tools, and data analytics software such as Tableau, with a strong familiarity with industry-standard technologies. Project Management Skills: Extensive experience in managing complex projects, with the ability to thrive in a fast-paced environment. Leadership: Demonstrated success in collaborating with cross-functional teams to achieve common objectives. Communication: Strong verbal and written communication skills, with the ability to effectively engage with stakeholders at all levels. Education: Bachelor’s degree (MBA preferred) in business, finance, or related fields. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Commercial Optimization & Enablement, Lead

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Responsibilities:&nbsp; ● &nbsp; &nbsp;Monitor and investigate suspicious transactions, merchants, and third-party activity daily.● &nbsp; &nbsp;Dive deep into fraud patterns across our portfolio using BI tools – spot trends, think critically, and act fast.● &nbsp; &nbsp;Partner with teams across the company and with external stakeholders to develop and implement top-tier fraud detection strategies.● &nbsp; &nbsp;Build and enhance reports, tools, and processes to prevent fraud and chargebacks – your insights will directly influence our security.● &nbsp; &nbsp;Communicate with merchants and partners to assess fraud risks and agree on next steps. You'll be a trusted go-to for SMB clients when it comes to compliance and fraud-related queries.● &nbsp; &nbsp;Collaborate with card schemes like Visa and Mastercard on program breaches, appeals, investigations, and reporting.● &nbsp; &nbsp;Stay on top of chargeback and fraud programs, ensuring compliance and proactive management of scheme requirements.● &nbsp; &nbsp;Work hand-in-hand with the Risk team to identify and monitor high-risk merchants.● &nbsp; &nbsp;Help shape the tools and workflows we use every day by challenging outdated processes and suggesting smarter, faster ways to work.● &nbsp; &nbsp;Other ad hoc tasks can be assigned by the manager as needed. Requirements:&nbsp; ● &nbsp; &nbsp;2+ years of experience with BI tools such as Oracle BI, SAP, Qlik, Tableau, or SQL, or advanced Excel skills are a must.● &nbsp; &nbsp;A degree in Banking &amp; Finance, Statistics, Data Analytics, Economics, or similar, or hands-on experience in fraud/investigative roles within Payments or Banking.● &nbsp; &nbsp;Card transactions, Acquiring background, highly advantageous.● &nbsp; &nbsp;Big plus if you have direct experience supporting small-to-medium business (SMB) clients.● &nbsp; &nbsp;Clear, confident communication in English (both spoken and written).● &nbsp; &nbsp;Strong analytical mindset with great investigative instincts – you don’t stop until you get to the "why".● &nbsp; &nbsp;Able to manage multiple priorities with focus and independence – you’re organized and driven.&nbsp; Able to work under minimal supervision / high degree of independence allocated, and have strong independent decision-making capabilities● &nbsp; &nbsp;Energetic, innovative, and adaptable – you bring a spark to the team and enjoy being both fun and professional.● &nbsp; &nbsp;You’re approachable, easy to collaborate with, but not afraid to push back when there’s a better way to do something.● &nbsp; &nbsp;You thrive in an environment where ownership, creativity, and momentum are encouraged.● &nbsp; &nbsp;Enjoying working in a fast-paced and multi-cultural environment.● &nbsp; &nbsp;Innovative and flexible person full of energy. Easy to work with, but challenging, and always looking for improvement. A proactive mindset with a touch of “va va voom”—you know how to make things happen and bring positive energy to the team. &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Fraud, Associate

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Overview &nbsp; Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com. Job Summary: The Graphic Designer will play an important role in contributing to the visual identity of our brand, reporting to the Director of Creative Services. This role involves strong creative instincts, a sharp eye for detail, and a deep understanding of brand storytelling. The ideal candidate has a strong portfolio, excellent communication skills, and a passion for both print and digital work. Key Responsibilities: Design compelling visual assets for various platforms including print, digital, social media, and web. Maintain brand guidelines to ensure consistency across all design projects. Manage multiple projects simultaneously, ensuring timely delivery and high-quality outcomes. Stay updated with industry trends, tools, and technologies to continuously enhance design processes and outputs. Incorporate feedback from stakeholders to refine and improve designs. Qualifications: Bachelor’s degree in Graphic Design, Visual Arts, or a related field. 4+ years of professional graphic design experience, with a strong portfolio showcasing a range of projects. Proficiency in design software such as Adobe Creative Suite (Illustrator, Photoshop, InDesign), Figma, and other relevant tools. Experience with motion graphics or basic video editing is a plus (Adobe After Effects, Premiere). Strong understanding of typography, color theory, and layout design. Excellent communication skills. Proven ability to lead design projects from concept to completion. Strong attention to detail and a commitment to delivering high-quality work. Ability to work collaboratively in a fast-paced environment and manage multiple projects effectively. Ability to adapt to change. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Graphic Designer

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. We’re seeking Inside Sales Account Executives to join our sales team in WestlakeVillage, CA. This position focuses on engaging small- and mid-sized business ownerswho inquire about our point-of-sale (POS) and payment processing solutions. The rolecombines inbound lead management with proactive outbound follow-up and is aperformance-based sales position with a highly competitive compensation structure. Responsibilities:● Respond promptly and professionally to inbound leads from business owners andoperators, specializing in restaurant environments.● Conduct discovery calls to identify needs, pain points, and business goals.● Deliver persuasive phone or video demos highlighting Shift4 POS capabilities. ● Perform high-volume outbound follow-up with existing database of leads to re-engage opportunities. ● Recommend tailored solutions including POS hardware, software, and integratedpayments.● Prepare and deliver customized proposals and pricing packages.● Maintain accurate pipeline and activity tracking within Salesforce.● Collaborate with deployment and support teams to ensure seamless onboarding fornew clients.● Meet and exceed monthly sales quotas for revenue, approved and activated deals.● Maintain strong working knowledge of Shift4 products, updates, and competitiveofferings.● Work in a fast-paced, collaborative office environment. Qualifications:● 1–3 years of inside sales, SaaS, or merchant services experience preferred.● Proven ability to meet or exceed sales quotas.● Comfortable making a high volume of outbound follow-up calls to existing leads.● Experience selling to restaurants or the hospitality industry a plus.● Excellent verbal communication and consultative selling skills.● Organized, detail-oriented, and skilled at managing multiple opportunitiessimultaneously.● Proficient in CRM systems (Salesforce preferred).● Motivated, coachable, and results-driven with a strong work ethic.● 4 Days in office required● No weekends requiredWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Inside Sales Account Executive

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. &nbsp; Responsibilities Assemble and customize POS equipment.&nbsp; Test package and ship credit card equipment, POS equipment, peripherals and supplies. Fulfill daily order supplies and equipment, receive incoming supplies and maintain inventory. Must be able to work independently in fast paced department and keep to tight deadlines even when under pressure. Identify and resolve problems in a timely manner. Ability to solve practical problems and ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Maintain a thorough knowledge of all processes, procedures and information that affect / impact the department and company as a whole. Perform other miscellaneous duties as assigned. Qualifications Position requires frequent lifting of boxes of 10 -20 lbs from floor to desk to shoulder height, occasional lifting up to 30 lbs from floor to desk to shoulder height, and on occasion lifting up to 50lbs. Credit card experience in the acquiring or issuing industries preferred. Proficient computer skills in Word, Excel, Access, and Windows based programs including e-mail. Ability to work evenings, weekends, and holidays as needed for support, training and/or conversions. Utilize effective time management skills, work effectively under pressure and set personal deadlines, while working with limited supervision. Ability to load and unload product shipments, wrap pallets and operation of hand trucks and pallet jacks. Testing, cleaning and sorting of products for repurpose and RMA to vendors. Meet acceptable attendance and performance standards. Schedule:&nbsp;Monday-Friday 4pm-12am EST 2nd Shift Location: Postal Road, Allentown, PA &nbsp; &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. &nbsp; Responsibilities: The Channel Sales Director (CSD)/Partner Director primary duties include driving new business to Shift4 through the prospecting and signing of new partners to The CSD is Instrumental in devising and implementing the strategy for meeting sales performance targets and optimizing growth with each new partner. The CSD is the subject matter expert on all things pertaining to the Partnership. This is an individual contributor role.&nbsp; Actively prospecting, attending trade shows, conferences, on-site meetings/visits and hunting new strategic. Creating, negotiating and closing commercial agreements with new. Provide to partner a full understanding of Shift4 Schedule A, Bonus opportunities and EMV device. Collaborating with API/Integrations team to assist new partner through integration and certification to Shift4. Prepare and execute a structured, planned agenda/ meeting curriculum when presenting to partners via phone or on-site. Train new/existing partners on Shift4 products, services and the sales process - Including residual reporting, lead management and the submitting of new leads to educate new partners on Shift4 UTG and the installation/activation. When necessary, submit documentation needed for Lab Request to ensure partner has successfully been trained on installation. Identify marketing opportunities through conversations with the partner and implementing those plans to coincide with new partner. Updating and keeping accurate records in Salesforce on the partner merchant base, integration type, interface, hardware supported and products. Demonstrate strong cross functional collaboration with sales, marketing, finance, customer care, product development and technology operations. Ensure all documents, training, paper work and other items are processed to complete the on-boarding. Work closely to train the CSM on partner product, services, nuances, and expectations. Obtain first 2 merchant leads from the partner and provide those to assigned. Actively oversee the launch of those 2 merchants from start to finish. Once new partner has boarded 5 merchants (successfully) with Shift4, CSD schedules a call with CSM and Partner to formally hand-off the partner to the assigned. Scheduled &amp; consistent meetings with respective CSM on sales KPI’s (example: growth, lead count conversion rates) and including them in correspondence to ISV's/dealers. Continuously work to achieve sales &amp; revenue targets as set by the AVP and SVP of Channel. Provide directives &amp; feedback to the CSM &amp; marketing team on the success of sales. Timely addressing any service issues escalated to you by the CSM and/or channel. Qualifications: 7+ year’s experience working in Channel Sales within the POS and Payments space BA/BS Preferred or equivalent work experience. Experience in SalesForce and Monday.com preferred. &nbsp; &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Channel Sales Director

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Shift4 is seeking a detail-oriented Financial Operations Associate to join their Finance Operations team in Malta. This role is vital for maintaining the integrity of the company’s financial ecosystem by managing daily bookkeeping, payment authorizations, and complex accounting reconciliations. &nbsp;Responsibilities will include: Assist with bookkeeping and maintain accurate financial records; Verification and authorization of Daily Payments; Handling Treasury back office requests; Perform daily accounting reconciliations (bank, receivables and other reconciliations); Timely and accurate execution of month-end procedures and reconciliations; Assisting the finance team with the preparation of audit documents; Promoting adherence to effective control practices across the team; Execution of ad hoc activities as required by Senior Management &nbsp;The ideal candidate will bring: Have a minimum of 2 years of work experience in the financial services industry, ideally within payments; Good knowledge of Microsoft Office and Excel in particular; Be highly organized, pro-active self-starter, able to work on own initiative, and excellent attention to detail; Be a team player, flexible, and able to meet strict deadlines Fluent in English. Compensation: Shift4 applies a structured, market-informed approach to compensation.&nbsp; Salary ranges are developed based on objective, gender-neutral criteria, such as&nbsp; internal job levels, scope of responsibilities, and external market data. The range listed for this position reflects the expected hiring range for qualified candidates and corresponds to the level and requirements of the role. Actual compensation may vary depending on various factors, such as experience, skills, qualifications, work location, and market conditions. Shift4’s compensation structures are subject to periodic review and ongoing alignment across regions. Additional components such as variable remuneration or other benefits may also apply based on eligibility and role type. Salary Range: € 26,000 - € 31,000 Benefits of working for Shift4: Join Shift4 and enjoy a work environment that prioritizes flexibility and well-being. We embrace a hybrid working model, offering our team the flexibility to balance time between remote work and our modern, welcoming offices located in the heart of Valletta, Malta's historic capital. Our standard remuneration package is comprehensive, including private health, dental, and life insurance, as well as parking allowance, preferential home rates, and a company pension plan (with APS). We are committed to supporting our employees' well-being through our Mental Health Program, family-friendly measures, an equipped canteen with free breakfast, and exciting company events.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Financial Operations, Associate

Sales Associate

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. This pivotal role requires the candidate to be instrumental in the development, execution, and sustainment of the company-wide compliance culture. The role serves as a critical liaison between Shift4 Payments UK Limited and key regulatory bodies (e.g., FCA, HMRC), focusing on the seamless integration of all regulatory requirements across the entire business ecosystem. The successful candidate will be responsible for providing expert guidance and working closely with internal teams to manage complex compliance activities, ensuring the firm and operations and strategic objectives are achieved within a robust, compliant framework. Responsibilities: As a Compliance Lead, you will be responsible for enhancing and maintaining the robust compliance framework for Shift4 Payments UK Limited. Your duties will include, but not be limited to: Regulatory &amp; Policy Management Monitor the regulatory landscape to identify new legal developments and assess their specific impact on Shift4 Payments UK Limited and its operations. Develop, draft, and formally endorse internal compliance policies and procedures. Prepare high-quality reports and presentations on essential compliance matters for senior leadership and the Board. Support the creation and execution of the Compliance Monitoring Program. Operational Compliance Lead and coordinate compliance regulatory projects, including conducting thorough gap analyses. Manage various stakeholders and responsible persons to agree upon deadlines, ensuring timely follow-up and reporting on project progress. Participate in Compliance Testing activities, identifying potential risks, proposing effective mitigating measures, and drafting formal compliance reports. Conduct due diligence reviews on vendors utilising our designated third-party management system. Ensure timely and effective resolution of compliance issues and formal requests from regulatory bodies and relevant agencies. Support the MLRO and Compliance Director with mandatory regulatory reporting obligations and information requests. Financial Crime &amp; Governance Uphold the company’s adherence to rules and regulations across compliance, governance, conduct, internal control, Anti-Money Laundering (AML), and Anti-Terrorist Financing (ATF). Assist in the annual review the AML Business Risk Assessment by evaluating inherent/residual AML risks, analyzing new products, and assessing the effectiveness of existing controls. Document analysis of new regulatory requirements and controls to be implemented to enhance overall compliance and AML capabilities.&nbsp; Assisting the MLRO and Compliance Director with mandatory reporting obligations. Requirements:&nbsp; Proven knowledge of the UK financial services sector and the regulatory framework (specifically the FCA). A minimum of three years’ experience in compliance, risk management, or a related field. Demonstrable knowledge of regulatory and conduct risk Experience in compliance monitoring, policy development, and regulatory submissions. Specific experience in interpreting and applying the Payment Services Regulations (PSR), including the oversight of payment services. Key Skills:&nbsp; Excellent proven track record of effectively creating, developing, and implementing policies and procedures. Exceptional problem-solving skills and the ability to provide pragmatic, efficient, and useful counsel. Excellent communication and negotiation skills to engage effectively with internal teams and external regulators. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Compliance, Lead

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. We are looking for an energetic and proactive Fulfillment Associate to join our Fulfillment Services team located on Trinity Park, Trinity Way, Chingford E4 8TD. If you are an experienced order picker with significant hands-on warehouse experience, eager to learn our processes quickly and meet the day-to- day requirements of this Fulfillment Specialist role, you are a perfect fit.&nbsp; Our growing Fulfillment Services Team supports the expanding Gift Card fulfillment requirements of our UK clients. Cards and accompanying marketing presenter material are manufactured and shipped to the warehouse on behalf of the client – to be received and distributed either to multiple store locations or to individual consumers. Role &amp; Responsibilities: • Report to and assist the Fulfillment Manager with various aspects of Gift Card fulfillment process• Receive and check incoming products and verify count; boxes/pallets of gift and loyalty cards and accompanying marketing presenter material, itemizing and storing in inventory• Operate the Warehouse Management software system• Control inventory, stock shelves and cycle counts• Process order pick-lists and submit gathered orders for quality control cross-checking• Cross-check picked orders to insure accuracy• Ensure client’s exact order specifications are met and requirements are fully satisfied• Operate Pitney Bowes shipping/labeling system• Prepare orders for shipping• Scan Pick Slip to print label and to register courier waybill number• Responsible for courier traceability• Maintain ownership of package until signed for by client or mailed out• Actively and routinely maintain warehouse in a clean and orderly condition• Perform regular inventory cycle counts and audits as directed by controller or manager• Participate in pre-xmas rush – additional hours (days/weekends) may be required (with pay) – to ensure deadlines are met• Train new workers as required and take ownership and pride in your work• Promote quality, responsibility and teamwork• Opportunity for career growth Required Knowledge, Skills &amp; Abilities: • 1-5 years warehouse experience• Relentless attention to detail, accuracy and functionality; consistently demonstrate care and attention to the orders while managing the overall process• Able to maintain standards and work at a fast pace in a warehouse environment• Strong ability to manage time and meet deadlines• Solid working knowledge of MS Office and web based applications• Excellent communication skills; listening, writing and speaking• Inventory management experience an asset• License to operate a fork truck is an asset We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Fulfillment, Associate

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Job Summary: The role is responsible for supporting new sales partners and Independent Software Vendors (ISVs) by fostering their understanding of the Shift4 Payments value proposition. A key focus will be assisting ISV partners with integrated opportunities, guiding them successfully through the entire sales process from end-to-end. This involves introducing partners to the tools, resources, products, and services they need to secure merchants in their target regions, and helping them become proficient with the relevant engagement platforms. Finally, the role requires coordinating with internal teams and systems to efficiently manage queries and escalations from sales partners, ensuring all issues are resolved within the agreed Service Level Agreement (SLA). Responsibilities: Communicate effectively with partners to set the tone and expectations of their journey with Shift4 Assist in the onboarding of integrated merchants and communicate effectively throughout the full sales process. Manage partner email inquiries and inbound calls, delivering timely guidance and comprehensive support Support a pipeline of partners in multiple verticals with queries, ensuring we are partner-centric whilst having a strong understanding of navigating internal processes Ensure prompt and efficient updates are communicated to the partner and all actions captured in the CRM Qualifications A minimum of 3 years of payments experience is desired or equivalent Strong understanding of company CRMs and resolution processes&nbsp; Demonstrated ability to work independently and on a team Strong organizational and communication skills Location: CIP Office, The Old Granary, Manor Farm, Aylesby, Grimsby, DN37 7AW, England. Work Model: This is a hybrid role with an expectation to work from the office 4 days per week. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Partner Management Specialist - SkyTab EU

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. SummaryThe POS Support Associate provides technical support for POS systems and credit card terminals. This role diagnoses, troubleshoots, and resolves customer issues via multiple communication channels while maintaining high standards of customer service. Representatives collaborate with internal teams and contribute to terminal/system performance improvements and merchant satisfaction. Responsibilities Listen attentively to customer needs and concerns; demonstrate empathy while building rapport. Identify and resolve terminal/POS system issues through logical troubleshooting. Analyze call logs to identify trends and underlying problems. Provide solutions by guiding merchants through corrective steps. Research and resolve credit card terminal issues for merchants and external sales partners. Receive and resolve inbound calls, emails, chats, tasks, and tickets. Maintain cooperative and professional relationships with coworkers, supervisors, customers, and the public. Complete projects under tight deadlines while managing competing priorities. Demonstrate exemplary performance and attendance. Be flexible in work hours to support 24/7 Call Center needs. Perform other duties as assigned. Qualifications High school diploma or equivalent required. 2+ years of technical support/troubleshooting experience. Experience with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus. Excellent listening, written, and verbal communication skills. Strong problem-solving skills with attention to detail. Ability to handle multiple tasks simultaneously in a fast-paced call center environment. Ability to interact and coordinate with other departments. Adaptable to change and creative in problem-solving. Proficient in relevant computer applications. Bilingual (English/Spanish) is a plus but not required. Experience in banking or credit card processing preferred. Knowledge of customer service core principles and practices. Familiarity with Microsoft Office Suite. &nbsp; We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

POS Support, Sr Associate - MCE

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. The Financial Data Analyst will play a key role in analyzing transaction data, financial performance metrics, and operational trends within the payments ecosystem. This role supports strategic decision-making by delivering actionable insights related to revenue, costs, risk, customer behavior, and product performance. The ideal candidate has strong analytical skills, deep familiarity with payment flows, and experience working with large datasets and financial reporting tools. Key Responsibilities - Data Analysis &amp; Reporting: Analyze large volumes of payment transaction data to identify trends, anomalies, and opportunities. Develop dashboards and financial reports to support revenue forecasting, margin analysis, and executive decision-making. Track key KPIs such as authorization rates, interchange costs, transaction volume, chargebacks, and settlement performance. Conduct variance analysis across revenue streams, costs, and financial KPIs. -Financial Analysis: Build and maintain financial models for revenue projections, pricing scenarios, and cost-to-serve calculations. Support buyout execution and performance with data-driven insights. Monitor and evaluate key performance indicators (KPIs) Perform sensitivity analysis to evaluate the impact of pricing, volume, and operational changes in payment flows. -Payments Industry Analysis: Evaluate payment processor performance and cost structures (e.g., interchange, assessments, gateway fees). Analyze customer payment behaviors across card, ACH, digital wallets, and alternative payment methods. Monitor industry benchmarks and market trends related to payments, fraud, and financial performance. -Business Support: Partner with Product, Finance, Revenue, Risk, and Operations teams to analyze performance and improve profitability. Provide insights for pricing optimization, partner negotiations, and financial strategy. Present analytical findings and actionable recommendations to senior leadership in a clear, concise format. Qualifications-Required: Bachelor's degree in Finance, Economics, Data Analytics, Statistics, or related field. 2–5+ years of experience in financial analysis, data analytics, or payments/fintech. Strong analytical and quantitative skills with experience working with large datasets. Proficiency with SQL, Excel, and data visualization tools (Tableau, Power BI, Looker, etc.). Understanding of payment processing flows (authorization, clearing, settlement), interchange, and fee structures. -Technical Skills: Experience with Python or R for data modeling and automation. Strong skills in BI tools (Power BI, Tableau, Qlik). Proficiency in SQL and experience working with relational databases. Strong analytical skills with the ability to interpret complex datasets&nbsp; We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Financial Data Analyst

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Position Summary The Residuals &amp; Bonus Manager oversees the calculation, reconciliation, distribution, and reporting of all residual payments, bonuses, incentives, and commission structures related to merchant accounts and sales partners. This role ensures accuracy, compliance, and transparency in financial payouts and plays a key part in supporting sales channels, ISO partners, agents, and internal stakeholders. Key Responsibilities Residuals Management Validate monthly residual payouts for ISOs, sales agents, referral partners, and internal stakeholders. Reconcile processor statements to internal systems to ensure accuracy. Validate merchant processing data, interchange fees, buy rates, markups, and revenue splits. Audit merchant accounts for rate changes, billing discrepancies, and adjustments. Maintain and update residual structures, split agreements, and partner contracts. Manage chargebacks, fees, and pass-through costs impacting monthly residual earnings. Bonus &amp; Incentive Programs Administer monthly, quarterly, and annual bonuses and performance-based incentives. Work with Sales Leadership to refine compensation structures and bonus models. Track and validate activity-based incentives (new accounts, volume milestones, portfolio growth, etc.). Identify anomalies or disputes related to bonuses or commissions and resolve them promptly. Reporting &amp; Analytics Prepare detailed financial reports on payouts, trends, margins, and profitability. Provide partners and management with transparent payout statements. Conduct variance analysis and identify areas for optimization. Support forecasting and budgeting related to commissions and residual revenue. Systems &amp; Process Management Maintain and enhance payout systems, compensation software, and data tools. Collaborate with Operations, Sales, and IT to streamline workflows and automate manual processes. Ensure data integrity across CRM, processing systems, and reporting platforms. Stakeholder Support Respond to inquiries from agents, ISOs, sales reps, and leadership regarding compensation. Provide clear explanations of calculations, rate changes, and merchant activity affecting payouts. Support sales teams with pricing modeling and residual forecasting. &nbsp; Qualifications Required 3–5+ years of experience in merchant services, payments, or financial operations. Strong understanding of interchange, merchant pricing structures, and processor statement formats. Advanced Excel/Sheets skills (pivot tables, VLOOKUP/XLOOKUP, formulas, data cleaning). High attention to detail with excellent reconciliation and auditing skills. Strong analytical mindset and ability to explain complex payouts clearly. Preferred Experience with residual/commission platforms (e.g., IRIS CRM, Tilled, Payrix, Stripe, or in-house systems). Familiarity with ISO/agent agreements and payment processing revenue models. Understanding of chargebacks, network fees, and merchant portfolio management. Background in Finance, Accounting, Business, or related fields. Core Competencies Analytical thinking Accuracy &amp; attention to detail Problem-solving Confidentiality and data integrity Communication &amp; partner support Process improvement Time management, especially during payout cycles Typical KPIs Accuracy rate of monthly payouts Timeliness of residual and bonus distribution Partner satisfaction (internal and external) Reduction of payout disputes or errors Automation and efficiency improvements in payout processes &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Partner Payouts & Referral Manager

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Shift4 is expanding globally and standing up their Salesforce teams! We are seeking a highly skilled Salesforce Systems Administrator to join our growing teams. Our System Admins are responsible for managing and optimizing our Salesforce systems, ensuring maximum efficiency and user satisfaction. The ideal candidate will have extensive experience in Salesforce administration, strong technical skills, and excellent communication abilities. Responsibilities:&nbsp; User and License Management: Manage user accounts, roles, profiles, and permissions. Oversee new user setup and deactivation, ensuring proper access levels and compliance with organizational policies. System Configuration and Customization: Configure and customize Salesforce systems to meet the organization's needs. This includes creating and managing custom fields, objects, layouts, workflows, and approval processes. Data Management: Ensure data quality and integrity by performing regular audits and implementing best practices for data management. Reporting and Analytics: Develop and maintain reports and dashboards to support data-driven decision-making. System Maintenance and Upgrades: Perform regular system maintenance, including security reviews, release updates, and health checks. Manage system upgrades and integrations with other applications. User Support: Provide prompt and effective support to users, resolving issues and answering questions. Training and Documentation: Create and deliver training materials and sessions to help users effectively use Salesforce. Maintain technical documentation for reference and&nbsp;training purposes. Collaboration and Communication: Work closely with stakeholders to gather requirements, translate them into technical solutions, and communicate system changes effectively. Requirements: 3+ years of work experience as a Salesforce Administrator with additional experience as a Business Analyst in a business facing environment. Specific knowledge in at least one of the following skill sets OmniScript, Financial Services Cloud, CPQ, Field Services Lightning or Service Cloud Experience with requirements gathering and UAT. Possess at least two Salesforce certifications - Certified Administrator and one other Strong understanding of Salesforce products and their functionalities Experience in managing user accounts, roles, profiles, and permissions Proficiency in creating and managing custom fields, objects, layouts, and workflows Excellent problem-solving and analytical skills Strong communication and interpersonal skills Ability to work independently and as part of a team Experience that is a plus to have:&nbsp; Experience with Salesforce APIs and integrations Knowledge of Apex and coding principles Familiarity with Salesforce Lightning Experience Experience with Agile methodologies and project management We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Salesforce Systems Administrator

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Responsibilities Assemble and customize POS equipment.&nbsp; Test package and ship credit card equipment, POS equipment, peripherals and supplies. Fulfill daily order supplies and equipment, receive incoming supplies and maintain inventory. Must be able to work independently in fast paced department and keep to tight deadlines even when under pressure. Identify and resolve problems in a timely manner. Ability to solve practical problems and ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Maintain a thorough knowledge of all processes, procedures and information that affect / impact the department and company as a whole. Perform other miscellaneous duties as assigned. Qualifications Position requires frequent lifting of boxes of 10 -20 lbs from floor to desk to shoulder height, occasional lifting up to 30 lbs from floor to desk to shoulder height, and on occasion lifting up to 50lbs. Credit card experience in the acquiring or issuing industries preferred. Proficient computer skills in Word, Excel, Access, and Windows based programs including e-mail. Ability to work evenings, weekends, and holidays as needed for support, training and/or conversions. Utilize effective time management skills, work effectively under pressure and set personal deadlines, while working with limited supervision. Ability to load and unload product shipments, wrap pallets and operation of hand trucks and pallet jacks. Testing, cleaning and sorting of products for repurpose and RMA to vendors. Meet acceptable attendance and performance standards. Schedule:&nbsp;Monday-Friday 4pm-12am EST 2nd Shift Location: Postal Road, Allentown, PAWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Fulfillment Representative

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Responsibilities Assemble and customize POS equipment.&nbsp; Test package and ship credit card equipment, POS equipment, peripherals and supplies. Fulfill daily order supplies and equipment, receive incoming supplies and maintain inventory. Must be able to work independently in fast paced department and keep to tight deadlines even when under pressure. Identify and resolve problems in a timely manner. Ability to solve practical problems and ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Maintain a thorough knowledge of all processes, procedures and information that affect / impact the department and company as a whole. Perform other miscellaneous duties as assigned. Qualifications Position requires frequent lifting of boxes of 10 -20 lbs from floor to desk to shoulder height, occasional lifting up to 30 lbs from floor to desk to shoulder height, and on occasion lifting up to 50lbs. Credit card experience in the acquiring or issuing industries preferred. Proficient computer skills in Word, Excel, Access, and Windows based programs including e-mail. Ability to work evenings, weekends, and holidays as needed for support, training and/or conversions. Utilize effective time management skills, work effectively under pressure and set personal deadlines, while working with limited supervision. Ability to load and unload product shipments, wrap pallets and operation of hand trucks and pallet jacks. Testing, cleaning and sorting of products for repurpose and RMA to vendors. Meet acceptable attendance and performance standards. Schedule:&nbsp;Monday-Friday 4pm-12am EST 2nd Shift Location: Postal Road, Allentown, PA We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Fulfillment Representative (Warehouse Associate)

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Summary We are seeking an Enterprise Account Management, Director to lead and deepen relationships with our largest, most complex enterprise merchants. This role sits at the intersection of customer success, relationship management, and strategic advisory, ensuring our enterprise clients realize maximum value from our payments platform over the long term.This position is well-suited for a seasoned payments professional with deep FinTech experience, particularly within enterprise-scale e-commerce and card-not-present (CNP) environments. You will serve as a trusted partner to some of the most sophisticated merchants in the industry, guiding them through complex payment ecosystems while advocating for their needs internally. Responsibilities Own the overall success, health, and retention of a portfolio of strategic enterprise merchants Act as the primary point of contact and escalation owner for complex, high-impact accounts Build and maintain trusted, long-term relationships with executive, technical, and operational stakeholders Lead enterprise clients through onboarding, integrations, platform enhancements, and ongoing optimization initiatives Partner closely with internal teams (Product, Engineering, Risk, Compliance, Operations, Support) to deliver seamless enterprise-level service Proactively identify risks to account health and drive mitigation strategies Conduct regular business reviews focused on performance, value realization, roadmap alignment, and strategic priorities Translate customer feedback into actionable insights for internal teams to influence product and service improvements Support enterprise merchants through complex operational, regulatory, and risk-related discussions Identify organic growth opportunities that align with client needs and long-term success (e.g., new capabilities, regions, or use cases) Stay current on industry trends, regulatory changes, and best practices across payments, e-commerce, and FinTech Qualifications 7+ years of experience in enterprise account management, customer success, or client services within FinTech or payments Direct experience working for a payments service provider, processor, gateway, or related financial technology company Deep knowledge of e-commerce and card-not-present payment models Strong understanding of payment concepts including authorization flows, fraud prevention, chargebacks, dispute management, interchange, and risk Demonstrated success managing complex, high-revenue enterprise accounts with multiple stakeholders and long sales/support cycles Experience operating within large, matrixed organizations and navigating cross-functional dependencies Excellent communication and executive presence, with the ability to explain complex concepts clearly Highly organized, proactive, and comfortable managing ambiguity Preferred Qualifications Experience supporting global or multinational enterprise merchants Familiarity with API-driven products and technical integrations Background working with marketplaces, subscription businesses, or high-volume digital commerce platforms Experience partnering with Sales on expansions while maintaining a customer-first mindset Exposure to regulated or highly scrutinized merchant segment We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Enterprise Account Management, Director

Solution Specialist-11

Solution Specialist-3

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Shift4 is expanding globally and we are seeking a highly analytical and business-oriented Lead Business Development Analyst to support the company’s growth initiatives by identifying market opportunities, evaluating strategic partnerships, and enabling data-driven decision making.This role acts as a key interface across commercial, product, and strategy teams, contributing actionable insights and structured analysis to advance new business initiatives. Location:&nbsp; Remote-based in Sao Paolo, Brazil area, with occasional onsite visits to Shift4 office in area.&nbsp; Responsibilities Conduct market, industry and competitive research to support strategic planningIdentify and evaluate new business opportunities, market segments, partnerships and revenue streams. Develop, track and report KPIs, dashboards and performance metrics for new initiatives and sales actions. Assist the commercial team with lead generation, prospect analysis and partner qualification. Gather insights from clients and stakeholders to inform value propositions and product requirements. Collaborate with cross-functional teams (Sales, Marketing, Product, Technology, Legal and Operations) to ensure alignment and implementation success. Monitor performance of ongoing partnerships and identify opportunities to optimize value and scale. &nbsp; Qualifications 5 - 7+ years of experience as a Business Development Analyst. Bachelor’s degree in Business Administration or related - experience in lieu of a degree may be considered.&nbsp; Demonstrated experience in business analysis, business development, strategy, or commercial planning. Advanced proficiency with Excel/Google Sheets and strong presentation development skills (PowerPoint/Google Slides). Strong analytical capabilities and experience working with structured data. Excellent written and verbal communication skills in English in professional business settings. Preferred Qualifications (Additional experience that is a plus to have) Experience in SaaS, technology, payments, e-commerce, or retail environments. Knowledge of CRM platforms (e.g., Salesforce, HubSpot). Familiarity with BI/analytics tools and SQLCore Competencies. Strategic thinking and commercial awareness. Critical reasoning and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. High degree of ownership, initiative and accountability. Strong interpersonal skills and ability to work effectively with multidisciplinary teams. #LI-BN1We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Lead Business Development Analyst

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. We're looking for a proactive, highly motivated, and ambitious Compliance Officer to join and strengthen our growing Compliance team.In this pivotal role, you will be instrumental in enhancing our company-wide compliance culture. You will act as a critical liaison between Shift4 Payments UK Limited and key regulatory bodies, ensuring that all regulatory requirements are not just met, but seamlessly integrated across the business. If you are ready to work closely with internal teams on complex compliance activities and help drive our mission forward, we want to hear from you. Company DescriptionShift4 is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers transactions annually for hundreds of thousands of businesses in virtually every industry. Job descriptionAs a Compliance Officer, you will be responsible for enhancing and maintaining the robust compliance framework for Shift4 Payments UK Limited. Your duties will include, but not be limited to: Regulatory &amp; Policy Management Monitor the regulatory landscape to identify new legal developments and assess their specific impact on Shift4 Payments UK Limited and its operations. Develop, draft, and formally endorse internal compliance policies and procedures. Prepare high-quality reports and presentations on essential compliance matters for senior leadership and the Board. Support the creation and execution of the Compliance Monitoring Program. Operational Compliance Lead and coordinate compliance regulatory projects, including conducting thorough gap analyses. Manage various stakeholders and responsible persons to agree upon deadlines, ensuring timely follow-up and reporting on project progress. Participate in Compliance Testing activities, identifying potential risks, proposing effective mitigating measures, and drafting formal compliance reports. Conduct due diligence reviews on vendors utilising our designated third-party management system. Ensure timely and effective resolution of compliance issues and formal requests from regulatory bodies and relevant agencies. Support the MLRO and Compliance Director with mandatory regulatory reporting obligations and information requests. Financial Crime &amp; Governance Uphold the company’s adherence to rules and regulations across compliance, governance, conduct, internal control, Anti-Money Laundering (AML), and Anti-Terrorist Financing (ATF). Assist in the annual review the AML Business Risk Assessment by evaluating inherent/residual AML risks, analyzing new products, and assessing the effectiveness of existing controls. Document analysis of new regulatory requirements and controls to be implemented to enhance overall compliance and AML capabilities.&nbsp; Assisting the MLRO and Compliance Director with mandatory reporting obligations. &nbsp; Essential Experience Proven knowledge of the UK financial services sector and the regulatory framework (specifically the FCA). A minimum of three years’ experience in compliance, risk management, or a related field. Demonstrable knowledge of regulatory and conduct risk. Experience in compliance monitoring, policy development, and regulatory submissions. Specific experience in interpreting and applying the Payment Services Regulations (PSR), including the oversight of payment services. Key Skills Excellent proven track record of effectively creating, developing, and implementing policies and procedures. Exceptional problem-solving skills and the ability to provide pragmatic, efficient, and useful counsel. Excellent communication and negotiation skills to engage effectively with internal teams and external regulators.&nbsp; We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Compliance Officer, Lead

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. We are seeking a commercially oriented Legal Counsel with strong experience in commercial contracts and data privacy within the fintech or technology sector to join the Commercial Legal Team, Europe. This role is open to candidates based in Spain, Italy, the UK, Malta or Germany. The ideal candidate will support the company’s business growth by providing practical, risk-aware legal advice while ensuring compliance with company’s policies and applicable regulations. Key Responsibilities: Draft, review, and negotiate a wide range of complex commercial agreements, including partnership and client contracts. Support the sales team by helping structure deals, enable innovation, and drive commercial initiatives while identifying legal risks and providing practical solutions. Provide data protection and privacy advice, including GDPR and other applicable frameworks. Collaborate with different stakeholders in the company. Develop templates, training materials and draft privacy related policies. Qualifications &amp; Experience: Law degree. 5+ years of experience practicing law in Europe, either at a Law Firm or as an in-house counsel, preferably in a fintech, payments, or technology environment. Strong experience in commercial contracts, negotiations and data protection/privacy law (e.g., GDPR, UK GDPR, CCPA). Excellent drafting and negotiation skills with a business-focused approach. Fluent in English (both written and spoken). Additional language proficiency (in either Spanish, Italian, German or other European language) are a significant advantage. Proven ability to work independently and collaboratively in a fast-paced, global environment. Preferred Attributes Pragmatic and commercially minded. Strong interpersonal skills and a collaborative approach. Interest in innovation, technology, and financial services. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Legal Counsel - Commercial and Privacy

Solution Specialist-10

Solution Specialist-5

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. The Sales Administrator provides essential administrative and operational support to the Sales organization. This role focuses on lead assignment, underwriting assistance, documentation management, and cross-functional coordination to help merchants successfully complete the sales and onboarding process. The Sales Administrator plays a key role in maintaining data accuracy, supporting sales productivity, and ensuring compliance with Shift4 policies and procedures. This role must be onsite 4 days a week one day remote Westlake Village, CA.&nbsp; Position Overview:The Sales Administrator supports Shift4’s Sales team by managing leads, coordinating underwriting requirements, and guiding merchants through the onboarding process. This role is responsible for ensuring applications, documentation, and internal workflows are completed accurately and efficiently so merchants can move from initial interest through approval and activation with minimal friction. This position requires strong organizational skills, attention to detail, and the ability to collaborate closely with Sales, Underwriting, Risk, and other internal teams while delivering a positive merchant experience. Responsibilities: Provide administrative and operational support to the Sales team throughout the entire merchant lifecycle. Manage, track, and process incoming sales leads in a timely and accurate manner. Assist merchants and Sales representatives with underwriting requirements, including collecting, reviewing, and submitting required documentation. Coordinate with Underwriting, Risk, Compliance, and other internal teams to resolve issues and move applications forward. Maintain accurate records in CRM and internal systems, ensuring documentation is complete and properly stored. Communicate application status, next steps, and requirements clearly to Sales representatives and merchants. Ensure all work aligns with Shift4 policies, underwriting guidelines, and compliance standards. Identify inefficiencies in processes and recommend improvements to support sales effectiveness and merchant experience. Perform additional clerical and administrative tasks as assigned by management. &nbsp; Qualifications: Strong organizational skills with high attention to detail and accuracy. Ability to prioritize tasks and manage multiple requests in a fast-paced environment. Proficient in written and verbal communication with internal teams and external merchants. Experience working with CRM systems, documentation workflows, or sales support tools preferred. Ability to work independently while collaborating effectively as part of a team. Problem-solving mindset with the ability to follow established procedures and escalate issues when necessary. Previous experience in sales support, underwriting support, financial services, or merchant onboarding is a plus. &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Sales Administrator

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. The Onsite POS Installer, Associate is responsible for the full integration of Point-of-Sale (POS) systems and peripherals at merchant locations. This role requires technical expertise, coordination with merchants, and training clients on the POS ecosystem. Installers will also participate in enterprise-level projects and assist with feedback on software/hardware beta testing. This role is in the San Antonio, Tx Area (installing POS onsite).&nbsp; Responsibilities:● &nbsp; &nbsp;Perform complete POS system and peripheral installations, including hardware, software, network setup, and configuration. ● &nbsp; &nbsp;Conduct site surveys and troubleshoot network or cabling issues. ● &nbsp; &nbsp;Test hardware, software, and credit card processing with minimal remote support. ● &nbsp; &nbsp;Provide merchant training on POS systems and ensure satisfaction during and after installation. ● &nbsp; &nbsp;Document installations and provide photos of work performed. ● &nbsp; &nbsp;Participate in enterprise account installations under the guidance of Tier 2/3 installers or managers. ● &nbsp; &nbsp;Travel locally (within 200 miles) and occasionally nationally for installations as needed.&nbsp; ● &nbsp; &nbsp;Maintain inventory of equipment and manage requisitions. ● &nbsp; &nbsp;Participate in recurring training on the Shift4 product suite. ● &nbsp; &nbsp;Track and submit monthly expense reports. ● &nbsp; &nbsp;Adhere to safe driving practices and maintain reliable transportation. ● &nbsp; &nbsp;Work flexible hours, including on-call, early mornings, late nights, and weekends as required. Qualifications:● &nbsp; &nbsp;High school diploma or equivalent; Bachelor’s degree in a technical field preferred. ● &nbsp; &nbsp;At least 1 year of experience installing or supporting POS products. ● &nbsp; &nbsp;Technician background in network/computer troubleshooting or installation. ● &nbsp; &nbsp;Experience with hand tools and lifting up to 50 pounds. ● &nbsp; &nbsp;Proficiency in Microsoft Office Suite and Google Docs. ● &nbsp; &nbsp;Good driving record and willingness to travel on short notice. ● &nbsp; &nbsp;Friendly, professional, and enthusiastic demeanor. ● &nbsp; &nbsp;Ability to follow directions, retain new information quickly, and exercise good judgment. ● &nbsp; &nbsp;Preferred: technical certifications (CompTIA A+, Net+, MCP), 2+ years of customer service/technical support, experience in banking/credit card processing, fielding escalations, bilingual (English/Spanish). We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Onsite POS Installer, Sr Associate

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Senior UX / User Experience Researcher Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. What we’re looking for The Merchant Experience team is building a research practice within Shift4 Labs™ a customer-led product incubator purpose-built to design products that propel our Merchants forward. We are looking for an experienced, human-centered User Experience Researcher to support current product initiatives and establish the foundations of the Shift4 Labs design research practice.&nbsp; Our initial phase will be focused on establishing a nimble usability evaluation processes and formalizing our customer insights.&nbsp; Ultimately, we hope to grow the research practice within Shift4 Labs to incorporate more generative research activities.&nbsp;&nbsp; The ideal candidate for this role is a highly skilled product researcher with a deep understanding of the role customer research plays in creating best-in-class experiences with an equal mix of usability and desirability. The candidate should have a balanced view of the relationship between customer needs and business goals and be able to articulate clear and practical insights to internal stakeholders.&nbsp;&nbsp; This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL (preferred location) / Atlanta, GA / Center Valley, PA / Las Vegas, NV / Toronto, Canada Relocation assistance may be available.&nbsp; Responsibilities Plan and implement necessary research initiatives based on product roadmaps and organizational initiatives.&nbsp;&nbsp; Author and conduct various types of usability evaluations, including moderated, unmoderated, and prototype testing which may include&nbsp; experiments, t-tests, A/B tests, and other data analysis. Apply diverse research methods such as interviews, surveys, contextual inquiries, ethnography, and diary studies to address key questions.&nbsp;&nbsp; Facilitate workshops and collaborative sessions to assist customers in articulating business needs.&nbsp; Create process flows, wireframes, mockups and functional prototypes to effectively communicate design strategies and detailed interaction behaviors.&nbsp; Synthesize findings into clear, actionable insights and influence key stakeholders through storytelling and evidence-based recommendations. Help build product metrics measurement programs, platforms and reporting mechanisms to scale growing organizational needs. Develop and maintain a repository of research findings and standard methodologies to promote organizational learning and drive continuous improvements.&nbsp; &nbsp; Qualifications 7+ years hands-on of experience in UX research with a focus on usability testing and mixed-method studies. Excellence in evaluative research (e.g., usability testing, prototype validation, A/B testing). Excellent written communication, presentation, and interpersonal skills in English; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization. Focused interest in growing into the generative research insights arena of UX.&nbsp; Ability to independently drive multiple concurrent projects in an agile environment. Experience in complex B2B SaaS or enterprise platforms with multiple personas.&nbsp;&nbsp; A robust portfolio showcasing prior research projects with both desktop + mobile research outcomes.&nbsp; Preferred Skills (Additional skills that are a plus to have): Working knowledge of Figma.&nbsp; #LI-BN1 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Senior User Experience Researcher

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Shift4 is expanding globally and hiring POS Technical Support Representatives to work with customers! This is an onsite opportunity based at Shift4's headquarters in Center Valley, PA office.&nbsp; The SkyTab POS Support Associate provides technical support for SkyTab POS systems and credit card terminals. This role diagnoses, troubleshoots, and resolves customer issues via multiple communication channels while maintaining high standards of customer service. Representatives collaborate with internal teams and contribute to terminal/system performance improvements and merchant satisfaction. Responsibilities Listen attentively to customer needs and concerns; demonstrate empathy while building rapport. Identify and resolve terminal/POS system issues through logical troubleshooting. Analyze call logs to identify trends and underlying problems. Provide solutions by guiding merchants through corrective steps. Research and resolve credit card terminal issues for merchants and external sales partners. Receive and resolve inbound calls, emails, chats, tasks, and tickets. Maintain cooperative and professional relationships with coworkers, supervisors, customers, and the public. Complete projects under tight deadlines while managing competing priorities. Demonstrate exemplary performance and attendance. Be flexible in work hours to support 24/7 Call Center needs. Perform other duties as assigned. Qualifications High school diploma or equivalent required. 2+ years of technical support/troubleshooting experience. Experience with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus. Excellent listening, written, and verbal communication skills. Strong problem-solving skills with attention to detail. Ability to handle multiple tasks simultaneously in a fast-paced call center environment. Ability to interact and coordinate with other departments. Adaptable to change and creative in problem-solving. Proficient in relevant computer applications. Bilingual (English/Spanish) is a plus but not required. Experience in banking or credit card processing preferred. Knowledge of customer service core principles and practices. Familiarity with Microsoft Office Suite. #LI-SM2We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

POS Support, Associate

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Shift4 is expanding globally and hiring Customer Service Representatives to work with customers! This is an onsite opportunity based at Shift4's headquarters in Morrisville, NC office.&nbsp; Summary:The Customer Service, Associate provides front-line support to merchants across multiple channels, resolving inquiries related to payments, POS systems, hardware, software, and accounts. This role requires technical curiosity, problem-solving skills, and the ability to manage multiple tasks while delivering clear and professional communication. Responsibilities: Answer and resolve customer inquiries regarding payment processing, billing, hardware, software, and accounts. Walk merchants through troubleshooting steps for credit card terminals, POS systems, and integrated software platforms. Diagnose technical issues and escalate complex cases to higher-tier teams when necessary. Use internal systems, knowledge bases, and tools to provide fast and accurate support. Educate users on self-service features and digital support tools. Document cases and follow up to ensure full resolution. Manage multiple communication channels (phone, email, chat, ticketing) efficiently. Maintain awareness of payment gateways, POS systems, APIs, backend dashboards, CRM &amp; ticketing platforms, and related tools. Qualifications: Stellar verbal and written communication skills. Strong technical curiosity and ability to navigate applications and systems. Problem-solving skills with the ability to explain technical concepts clearly. Experience in customer service or technical support (POS, call center, SaaS, or FinTech preferred). Familiarity with payment processing or restaurant/hospitality technology is a plus. Ability to multitask and stay organized in a fast-paced environment. Flexibility to work varied shifts in a 24/7/365 support team. &nbsp; #LI-SM2We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Customer Service, Associate

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. The warehouse Associate &nbsp;is managing inventory and supplies, and ensuring timely fulfillment of orders picking and packing orders. This role requires independence, attention to detail, and the ability to work under pressure while maintaining high standards of quality and safety. Responsibilities: Package, and ship equipment, and supplies. Fulfill daily orders, receive incoming supplies, and maintain inventory accuracy. Work independently to meet tight deadlines in a fast-paced environment. Identify and resolve operational issues promptly using provided instructions and procedures. Maintain knowledge of processes, procedures, and departmental impact on company operations. Perform miscellaneous duties as assigned. Qualifications: High School diploma or GED preferred Ability to frequently lift 10–20 lbs, occasionally up to 30 lbs, and on occasion up to 50 lbs. Strong time management and ability to work independently under pressure. Capable of handling shipments, wrapping pallets, and operating hand trucks or pallet jacks. Experience with testing, cleaning, and sorting products for RMA or repurposing. Experience working in Warehouse or Restaurant environment Preferred. Meets attendance and performance standards. &nbsp; We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Deployment associate

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. SummaryThe POS Support Associate provides technical support for POS systems and credit card terminals. This role diagnoses, troubleshoots, and resolves customer issues via multiple communication channels while maintaining high standards of customer service. Representatives collaborate with internal teams and contribute to terminal/system performance improvements and merchant satisfaction. Responsibilities Listen attentively to customer needs and concerns; demonstrate empathy while building rapport Identify and resolve terminal/POS system issues through logical troubleshooting. Analyze call logs to identify trends and underlying problems. Provide solutions by guiding merchants through corrective steps. Research and resolve credit card terminal issues for merchants and external sales partners. Receive and resolve inbound calls, emails, chats, tasks, and tickets. Maintain cooperative and professional relationships with coworkers, supervisors, customers, and the public. Complete projects under tight deadlines while managing competing priorities. Demonstrate exemplary performance and attendance. Be flexible in work hours to support 24/7 Call Center needs. Perform other duties as assigned. Qualifications High school diploma or equivalent required. 2+ years of technical support/troubleshooting experience. Experience with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus. Excellent listening, written, and verbal communication skills. Strong problem-solving skills with attention to detail. Ability to handle multiple tasks simultaneously in a fast-paced call center environment. Ability to interact and coordinate with other departments. Adaptable to change and creative in problem-solving. Proficient in relevant computer applications. Bilingual (English/Spanish) is a plus but not required. Experience in banking or credit card processing preferred. Knowledge of customer service core principles and practices. Familiarity with Microsoft Office Suite. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

POS Support, Senior Associate- FCE-2

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Shift4 is looking for a strategic, creative, and data-driven Social Media Manager to own and elevate our social media presence. Reporting to the Director of Digital Marketing, this role will lead the development and execution of a comprehensive social media strategy that strengthens brand awareness, drives engagement, and supports business growth across key audiences. You’ll be equal parts strategist, storyteller, and community builder—someone who understands how to turn complex products into compelling narratives and thrives in a fast-paced, high-impact environment. Key Responsibilities: Strategy Development: Develop and execute a cohesive social media strategy in alignment with overall marketing goals. Identify target audiences and create content that resonates with them across various platforms. Content Creation: Create and curate engaging and shareable content, including text, image, and video content. Work closely with design and content teams to produce high-quality visuals and multimedia elements. Collaborate with influencers, partners, and brand ambassadors to amplify reach and drive brand advocacy through strategic partnerships and collaborations. Platform Management: Manage and optimize social media accounts on platforms such as Facebook, Instagram, Twitter, LinkedIn, and others. Stay updated on platform algorithm changes and industry trends to adjust strategies accordingly. Community Engagement: Foster and nurture a positive and active community around our brand. Respond to comments, messages, and mentions in a timely and authentic manner. Analytics and Reporting: Utilize analytics tools to measure the performance of social media campaigns and adjust strategies accordingly. Prepare regular reports on key social media metrics and present insights to the marketing team. Campaign Development: Plan and execute social media campaigns, contests, and collaborations to promote brand awareness and engagement. Collaborate with cross-functional teams to integrate social media into broader marketing initiatives. Monitoring and Trend Analysis: Monitor industry trends and competitor activities to identify opportunities for innovation. Stay informed about social media best practices, emerging platforms, and technologies. Qualifications: Bachelor's degree in Marketing, Communications, or a related field. Proven experience as a Social Media Manager or similar role. Strong understanding of social media platforms, algorithms, and best practices. Excellent written and verbal communication skills. Proficiency in social media management tools and analytics platforms. Creative thinking and the ability to generate innovative content ideas. If you are passionate about social media, have a track record of successful campaigns, and are ready to take on a leadership role in shaping our online presence, we encourage you to apply. Join us in building a strong and engaging social media community for our brand! &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Social Media Manager

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Shift4 is expanding globally and hiring Customer Service Representatives to work with customers! This is an onsite opportunity based at Shift4's headquarters in Las Vegas, NV office.&nbsp; Summary:The Customer Service, Associate provides front-line support to merchants across multiple channels, resolving inquiries related to payments, POS systems, hardware, software, and accounts. This role requires technical curiosity, problem-solving skills, and the ability to manage multiple tasks while delivering clear and professional communication. Responsibilities: Answer and resolve customer inquiries regarding payment processing, billing, hardware, software, and accounts. Walk merchants through troubleshooting steps for credit card terminals, POS systems, and integrated software platforms. Diagnose technical issues and escalate complex cases to higher-tier teams when necessary. Use internal systems, knowledge bases, and tools to provide fast and accurate support. Educate users on self-service features and digital support tools. Document cases and follow up to ensure full resolution. Manage multiple communication channels (phone, email, chat, ticketing) efficiently. Maintain awareness of payment gateways, POS systems, APIs, backend dashboards, CRM &amp; ticketing platforms, and related tools. Qualifications: Stellar verbal and written communication skills. Strong technical curiosity and ability to navigate applications and systems. Problem-solving skills with the ability to explain technical concepts clearly. Experience in customer service or technical support (POS, call center, SaaS, or FinTech preferred). Familiarity with payment processing or restaurant/hospitality technology is a plus. Ability to multitask and stay organized in a fast-paced environment. Flexibility to work varied shifts in a 24/7/365 support team. &nbsp; #LI-SM2We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. We’re seeking Inside Sales Account Executives to join our sales team in WestlakeVillage, CA. This position focuses on engaging small- and mid-sized business ownerswho inquire about our point-of-sale (POS) and payment processing solutions. The rolecombines inbound lead management with proactive outbound follow-up and is aperformance-based sales position with a highly competitive compensation structure. Responsibilities:● Respond promptly and professionally to inbound leads from business owners andoperators, specializing in restaurant environments.● Conduct discovery calls to identify needs, pain points, and business goals.● Deliver persuasive phone or video demos highlighting Shift4 POS capabilities. ● Perform high-volume outbound follow-up with existing database of leads to re-engage opportunities. ● Recommend tailored solutions including POS hardware, software, and integratedpayments.● Prepare and deliver customized proposals and pricing packages.● Maintain accurate pipeline and activity tracking within Salesforce.● Collaborate with deployment and support teams to ensure seamless onboarding fornew clients.● Meet and exceed monthly sales quotas for revenue, approved and activated deals.● Maintain strong working knowledge of Shift4 products, updates, and competitiveofferings.● Work in a fast-paced, collaborative office environment. Qualifications:● 1–3 years of inside sales, SaaS, or merchant services experience preferred.● Proven ability to meet or exceed sales quotas.● Comfortable making a high volume of outbound follow-up calls to existing leads.● Experience selling to restaurants or the hospitality industry a plus.● Excellent verbal communication and consultative selling skills.● Organized, detail-oriented, and skilled at managing multiple opportunitiessimultaneously.● Proficient in CRM systems (Salesforce preferred).● Motivated, coachable, and results-driven with a strong work ethic.● 4 Days in office required● No weekends required We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. &nbsp; The Onboarding Operations Associate – EU will play a critical role in welcoming and integrating small and medium-sized enterprises (SMEs) into Shift4’s ecosystem. This individual will manage the end-to-end onboarding process, serve as the primary contact for onboarding inquiries, and collaborate with internal teams to ensure a smooth transition for new merchants and partners. Responsibilities will include: Manage the end-to-end onboarding process for new merchants and partners. Handle post-onboarding change requests from merchants and partners. Ensure accurate and timely data entry into the onboarding system. Handle cases efficiently, maintaining service-level expectations. Collaborate with clients to gather required documentation and information. Establish and maintain positive relationships with clients. Serve as the primary point of contact for onboarding-related inquiries and issues. Work cross-functionally with Sales, Customer Support, Product Development, and other internal teams to ensure seamless onboarding experiences. Identify process gaps and areas for improvement and escalate recommendations appropriately. &nbsp; The ideal candidate will bring: Eagerness to learn and strong customer-service focus. Excellent customer relationship and communication skills. Strong organizational, time management, and multitasking abilities. Detail-oriented with the ability to handle high volumes of requests and prioritize effectively. Ability to work autonomously in a fast-paced, rapidly changing environment. Excellent written and verbal English communication skills required. Bachelor’s degree in Business Administration, Economics, or Legal studies considered an asset. Tech-savvy and able to quickly learn new systems and platforms. 2–3 years of experience in a service-oriented role. &nbsp; &nbsp; Benefits: A growing innovative company Social Responsibility Initiatives (such as Volunteering days; Blood donation; Contribution to various charitable causes). Cutting-edge technologies and tools Office in the city center with parking for cars, bicycles, and scooters Private health insurance Employee accident insurance Additional vacation days based on tenure Annual bonuses for the achieved results Employee referral program IIIrd Pillar Pension Fund contribution Office lunch twice a week and a wide choice of Snacks/Soft drinks Gifts for special occasions. Salary starting from 1575 EUR (gross) depending on your experience &nbsp; &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Onboarding Operations, Associate - EU

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Summary The Technical Writer is responsible for developing and maintaining technical and process documentation that supports operational excellence and knowledge sharing across the organization. This role ensures employees, partners, and end users have access to clear, accurate, and actionable resources that enhance performance, efficiency, and customer satisfaction. Responsibilities Develop, review, and edit technical and process documentation in accordance with Shift4 standards and style guidelines. Collaborate with subject matter experts, stakeholders, and cross-functional teams to gather and validate content. Incorporate user feedback to improve documentation accuracy, clarity, and relevance. Manage multiple documentation projects simultaneously, meeting deadlines and quality standards. Leverage tools such as Salesforce Knowledge, Zendesk, and Google Suite to publish and maintain content. Translate complex systems, processes, and workflows into simplified, user-friendly documentation. Maintain internal knowledge bases to support organizational learning and operational efficiency. Contribute innovative ideas to improve documentation workflows, templates, and user experience. Qualifications Minimum 3 years of experience in technical writing or related field. Strong writing, editing, and communication skills with proven ability to deliver high-quality documentation. Ability to manage multiple projects and deadlines in a fast-paced environment. Experience with Salesforce Knowledge, Zendesk, or similar tools preferred. Knowledge of Point of Sale (POS) systems and payments industry a plus. Familiarity with Knowledge-Centered Service (KCS) methodology a plus. Strong research, analytical, and cross-functional collaboration skills. Writing samples required as part of the interview process. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Technical Writer

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Software Engineer, Senior &nbsp; Shift4 is expanding globally and we are looking for a key software developer to join our innovative Software Engineering team! This opportunity involves designing, developing and deploying Shift4’s Commerce Engine payment solution that delivers a modern and integrated payment processing experience at Retail, Restaurant, and Hotel merchants. The focal point of the solution consists of well-designed and highly functional business apps deployed on custom payment hardware. We have an ambitious product roadmap for this platform and are looking to expand the team with the best and brightest to ensure we continue to drive the industry with our innovative solutions and change the basis of competition. This role is onsite and can be based at either of the following Shift4 locations:&nbsp; Las Vegas, NV, U.S.A. or Vancouver, BC, Canada Relocation assistance may be available.&nbsp; Responsibilities Translate high-level requirements to actionable tasks and deliverables. Contribute to architecture and design in a multiplatform ecosystem. &nbsp;Design and build distributed software services for transaction processing. &nbsp;Produce high quality software that is unit tested, code reviewed, and continuously integrated. &nbsp;Collaborate with the Quality assurance team in test planning and test coverage. &nbsp;Collaborate with DevOps and CI/CD in operational visibility, triaging incidents, and deployment planning. A disciplined approach to development, code review, testing, documentation and code structure in a team environment. Actively participate in growing and coaching fellow team members. Understand future business goals from Product Owners and make sure architecture and system design can support those goals. Build proof-of-concepts to validate architectural and design choices and evangelize those technical choices to other teams. Able to understand, diagnose and then solve deep technical and performance issues across the product. Provide development support to resolve any issues with technical systems and applications. Qualifications 5+ years of Software Engineering experience in Coding, Designing and Developing software. Proficient in C and exposure to Object Oriented languages like C++, Java, Python or Kotlin. Adept in gathering and interpreting requirements, translating requirements into system definitions and solutions and creating detailed documentation. Ability to write modular, maintainable code with unit tests ensuring complete code coverage and adhering to coding standards. Troubleshoot and resolve complex issues in embedded systems to debug and optimize system performance. Experience with Code repository management, code merge and quality checks, continuous integration and automated deployment and management using tools like Jenkins, Git. Experience working in an agile environment and familiarity with Jira, Confluence etc. Excellent communication skills and a quick problem solver. Bachelor's degree in Computer Science, Software Engineering or equivalent. Experience in lieu of a degree may be considered.&nbsp; Preferred Skills: Previous experience in the cards and payments industry is positive but not mandatory. Expertise around Point of Sale, Payment SDKs, and POS hardware experience is a big plus. &nbsp; #LI-BN1We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Summary:The Customer Service, Sr Associate provides front-line support to merchants across multiple channels, resolving inquiries related to payments, POS systems, hardware, software, and accounts. This role requires technical curiosity, problem-solving skills, and the ability to manage multiple tasks while delivering clear and professional communication. Responsibilities: Answer and resolve customer inquiries regarding payment processing, billing, hardware, software, and accounts. Walk merchants through troubleshooting steps for credit card terminals, POS systems, and integrated software platforms. Diagnose technical issues and escalate complex cases to higher-tier teams when necessary. Use internal systems, knowledge bases, and tools to provide fast and accurate support. Educate users on self-service features and digital support tools. Document cases and follow up to ensure full resolution. Manage multiple communication channels (phone, email, chat, ticketing) efficiently. Maintain awareness of payment gateways, POS systems, APIs, backend dashboards, CRM &amp; ticketing platforms, and related tools. Answer and resolve customer inquiries regarding gift card payment processing, hardware, software, accounts, loyalty and ecommerce. Qualifications: 1+ years customer service role Stellar verbal and written communication skills. Strong technical curiosity and ability to navigate applications and systems. Problem-solving skills with the ability to explain technical concepts clearly. Experience in customer service or technical support (POS, call center, SaaS, or FinTech preferred). Familiarity with payment processing or restaurant/hospitality technology is a plus. Ability to multitask and stay organized in a fast-paced environment. Flexibility to work varied shifts in a 24/7/365 support team. Multilingualism is an asset (French, Spanish). &nbsp; #LI-SM2 &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Customer Service, Sr Associate - GiveX

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Summary The Positouch POS Support Associate provides technical support for Positouch POS systems and credit card terminals. This role diagnoses, troubleshoots, and resolves customer issues via multiple communication channels while maintaining high standards of customer service. Representatives collaborate with internal teams and contribute to terminal/system performance improvements and merchant satisfaction. Responsibilities Listen attentively to customer needs and concerns; demonstrate empathy while building rapport. Identify and resolve terminal/POS system issues through logical troubleshooting. Analyze call logs to identify trends and underlying problems. Provide solutions by guiding merchants through corrective steps. Research and resolve credit card terminal issues for merchants and external sales partners. Receive and resolve inbound calls, emails, chats, tasks, and tickets. Maintain cooperative and professional relationships with coworkers, supervisors, customers, and the public. Complete projects under tight deadlines while managing competing priorities. Demonstrate exemplary performance and attendance. Be flexible in work hours to support 24/7 Call Center needs. Perform other duties as assigned. Qualifications High school diploma or equivalent required. 2+ years of technical support/troubleshooting experience. Experience with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus. Excellent listening, written, and verbal communication skills. Strong problem-solving skills with attention to detail. Ability to handle multiple tasks simultaneously in a fast-paced call center environment. Ability to interact and coordinate with other departments. Adaptable to change and creative in problem-solving. Proficient in relevant computer applications. Bilingual (English/Spanish) is a plus but not required. Experience in banking or credit card processing preferred. Knowledge of customer service core principles and practices. Familiarity with Microsoft Office Suite. #LI-SM2We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

POS Support, Associate - Positouch

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. A&nbsp;Technical Support Representative is expected to work with customers to identify Shift4shop e-commerce related issues. They should achieve resolution by applying a logical thought process to the troubleshooting they are performing based on the training they have been given and by analyzing call, ticket, or chat logs to notice common trends and underlying problems.&nbsp; They should support customer interactions through multi-messaging channels such as email, tickets, phone, and chat systems. These interactions should be coordinated and real-time. Representatives are also expected to acquire an in-depth understanding of the software and services customers use, accompanied by good interpersonal and customer service skills. &nbsp; Responsibilities: Deliver exceptional service and support to customers via telephone, email, and chats Meet service level and Interaction requirements set in place by management Gather information and determine the issue by evaluating and analyzing the symptoms and issues Diagnose and resolve technical issues involving Shift4shop, Shift4shop services, and Shift4 Payments Follow standard processes and procedures Identify and escalate priority issues per customer and company specifications Accurately process and record call, email, and chat interactions Follow up and make scheduled callbacks or emails to customers where necessary Stay current with system information, changes and updates Must be able to sit for long periods of time Position requires use of headset/microphone Other tasks as assigned Qualifications: Strong customer service oriented attitude At least one year customer service experience At least one year Technical Support experience Ability to troubleshoot and process technical issues Ability to multitask and process different kinds of interactions at once Excellent oral and written communication skills Excellent documentation technique and processes. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Technical Support, Associate

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Summary As an Intern at Shift4, you will gain hands-on experience in a fast-paced, innovative work environment. This role provides practical learning opportunities aligned with your academic background while supporting departmental initiatives and core business functions. Interns will collaborate with team members on real projects, develop professional skills, and gain valuable exposure to Shift4’s industry-leading technology and operations. Key Program Components Buddy/Mentor partnerships Meet-and-greets with executives Departmental immersion and cross-functional exposure Project-based work with final presentations Social gatherings and events Program kickoff and closing events Mid- and end-of-program feedback surveys Responsibilities Assist with daily operational tasks and department projects. Support team members with documentation, data entry, research, and report generation. Learn and utilize relevant tools, systems, and processes used by the department. Participate in meetings, capture notes, and follow up on action items. Collaborate cross-functionally with team members to meet project and business goals. Maintain organized records and ensure accuracy in assigned work. Take initiative to learn department processes and contribute ideas for improvement. Perform other duties and support special projects as assigned. Qualifications Currently pursuing a bachelor’s or graduate degree. Strong written and verbal communication skills. Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Ability to manage time effectively, stay organized, and work independently or in a team setting. Willingness to learn new skills, tools, and systems. Professionalism, reliability, and a positive attitude. Ability to work part-time or full-time based on departmental needs and academic schedule. #LI-SM2We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Intern

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. SummaryThe back office support representative serves as the support arm of the underwriting team globally. This role is responsible for monitoring underwriting holds, analyzing account changes, queue management, and related entry work. Team members manage their own workload to meet daily productivity and quality standards, supporting timely merchant onboarding and account maintenance across multiple regions. Responsibilities Support risk mitigation by completing outbound verification calls for bank details and flagged fraud alerts. Approve Gateway Only Applications according to underwriting criteria. Validate changes to authorized signers and legal names via addendums. Review previously held addendums for approval eligibility. Update CAN merchant profiles in GMAS. Retrigger failed commands for merchants using alternative ACH Payments. Ensure all work in the queue meets daily deadlines. Review and resolve underwriting holds to facilitate timely application approvals. Manage assignment of new underwriting applications to ensure timely review. Identify and decline accounts exceeding 90 days on hold. Review auto-approved accounts for MCC updates. Assess DBA name updates for MCC alignment. Monitor merchants flagged for possible OFAC and TMF matches; review reports daily. Analyze credit reports for fraud alerts, security freezes, or bankruptcy actions. Review EU Sub-Merchant onboarding requests according to internal compliance policies. Approve legal name change closures. Execute ACH hold adjustments on US and CAN accounts. Monitor site inspections ordered by Underwriting. Complete bank audits for US and CAN merchants. Establish merchant profiles from submitted global applications (Canada, EU, Puerto Rico, Virgin Islands). Communicate with merchants and sales partners to obtain required items. Assist with TIN mismatches and backup withholding. Complete data entry tasks for existing merchants. Collaborate with Customer Service, Underwriting, Legal, Relationship Managers, and other internal departments. Cross-train in Underwriting as needed. Complete project lists and additional tasks at management’s discretion. Qualifications Experience with Microsoft Office Suite and Google Suite. Strong accuracy in data entry and document review. Excellent listening, written, phone, and verbal communication skills. Strong problem-solving and critical thinking abilities. Experience analyzing credit and financial statements. Self-starter able to handle multiple tasks, prioritize, and meet deadlines in a fast-paced environment. High school diploma or equivalent. Administrative or Customer Service support experience preferred. &nbsp; We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Back Office Support Representative

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Summary The Internal Auditor, Senior position will be a new position at the Company. Under general direction, this role will be responsible for performing the annual SOX compliance efforts including the review, testing, analysis, evaluation, and conclusion over the design and effectiveness of the controls over financial reporting. This will be a hands-on role from project planning to execution of the SOX activities.&nbsp; Responsibilities Assist the Director of Internal Audit with coordinating and executing the audit plan and assessing risks and controls throughout the organization. Collaborate with external auditor (PwC) on SOX testing: identify areas of controls reliance, partner on testing strategy, and assist in obtaining support for controls testing from the business. Track completion status of SOX tasks, partner with the business as needed to discuss issues, and effectively communicate results to Audit Director and Shift4 Management. Perform annual SOX compliance testing, including remediation testing and recommendations. Perform audit related activities, including but not limited to: develop the engagement, Risk Assessment and audit scope, conducting the opening meeting, ensure timely completion of field work, and draft the audit report Participate and lead Business Process end-to-end walkthrough meetings and operational effectiveness testing Ensure audit fieldwork work and findings are adequately documented (in compliance with IIA and departmental standards, with minimal supervision) &nbsp;Communicate regularly and directly with Internal Audit Director and Shift4 Management &nbsp;May be asked to perform special reviews, other duties or operational audits, as needed Qualifications Bachelor’s Degree in Accounting and/or Accounting Information Systems &nbsp;4-7 years of experience, combination of public accounting and public company internal audit dept a plus Professional certification (e.g. CIA, CISA, etc.) obtained, in process or show willingness to pursue &nbsp;Excellent written and verbal communication skills, including presentation skills &nbsp;Experience with information systems a plus (Oracle, Blackline) &nbsp;Experience in the payment processing industry a plus We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Internal Auditor, Senior

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. As a Risk Senior Associate, you will be the primary gatekeeper for our most complex and risk merchant portfolios.&nbsp; You will assess new and existing brand risk applications to identify regulatory, reputational, and financial risks. This role involves applying card scheme rules, monitoring ongoing activity, analyzing financials and preparing reports for stakeholders. The position requires cross-functional collaboration to mitigate risk, ensure compliance, and support process improvements across the business. Responsibilities will include: Conduct deep-dive assessments of brand risk applications (e.g., Gaming, Crypto, Adult) to identify regulatory, reputational, and financial exposure. Working closely with the underwriting officers to get an overall view of a merchant application. Ongoing reviews of merchant accounts to ensure processing is still in line with expectations. Demonstrate a clear understanding of card scheme rules, with an ability to apply said rules during a risk assessment. Raise suspicious activity reports with both our UK and EU MLRO. Liaise with merchants during scheme investigations. Assess merchant’s business models and financial position through proper financial statement analysis to identify potential risks and escalate issues appropriately.&nbsp; Setting merchant collateral to mitigate financial risk. Regular liaison with various departments to understand and explain the risk exposed by new and existing merchants. Preparation of regular reports for internal and external stakeholders. Maintain and adjust Risk Assessments in line with both the Customer Acceptance Policy and Risk Appetite Policy of the company. Developing new monitoring structures to identify concerning activity in both the merchant’s and portfolio’s performance. Preparation of visual monthly reports to facilitate the explanation of Risk findings. Take necessary measures to minimize the risk exposure of the company as guided by senior management. Keep abreast of the latest updates in the various card scheme rules and regulations. Maintaining ongoing relationships with the various stakeholders and keeping them up-to-date with any updates within the risk framework of the company. Liaise with other departments in view of making existing processes more efficient whilst constantly looking for new and improved ways to streamline processes and workloads. Any ad hoc duties as requested by management&nbsp; The ideal candidate will bring: Experience operating within the risk sector of Fintech or Merchant acquiring environment. Deep technical familiarity with Visa and Mastercard rules, specifically regarding risk registration programs. Proven ability to analyze complex corporate structures and financial statements to assess credit and fraud risk. Proficiency in CRM tools, Excel and other operational and reporting tools. Clear communication and stakeholder management abilities. Detail-oriented, analytical, and adaptable in a fast-paced environment. &nbsp; #LI-EB1 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Risk, Sr Associate

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Summary The Internal Auditor, Senior&nbsp;position will be a new position at the Company. Under general direction, this role will be responsible for performing the annual SOX compliance efforts including the review, testing, analysis, evaluation, and conclusion over the design and effectiveness of the controls over financial reporting. This will be a hands-on role from project planning to execution of the SOX activities. Responsibilities: Assist the Director of Internal Audit with coordinating and executing the audit plan and assessing risks and controls throughout the organization. Collaborate with external auditor (PwC) on SOX testing: identify areas of controls reliance, partner on testing strategy, and assist in obtaining support for controls testing from the business. Track completion status of SOX tasks, partner with the business as needed to discuss issues, and effectively communicate results to Audit Director and Shift4 Management. Perform annual SOX compliance testing, including remediation testing and recommendations. Perform audit related activities, including but not limited to: develop the engagement, Risk Assessment and audit scope, conducting the opening meeting, ensure timely completion of field work, and draft the audit report Participate and lead Business Process end-to-end walkthrough meetings and operational effectiveness testing Ensure audit fieldwork work and findings are adequately documented (in compliance with IIA and departmental standards, with minimal supervision) Communicate regularly and directly with Internal Audit Director and Shift4 Management May be asked to perform special reviews, other duties or operational audits, as needed Qualifications: Bachelor’s Degree in Accounting and/or Accounting Information Systems 4-7 years of experience, combination of public accounting and public company internal audit dept a plus Professional certification (e.g. CIA, CISA, etc.) obtained, in process or show willingness to pursue Excellent written and verbal communication skills, including presentation skills Experience with information systems a plus (Oracle, Blackline) Experience in the payment processing industry a plus &nbsp; We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Manager, IT Internal Audit

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Summary:The Customer Service, Associate provides front-line support to merchants across multiple channels, resolving inquiries related to payments, POS systems, hardware, software, and accounts. This role requires technical curiosity, problem-solving skills, and the ability to manage multiple tasks while delivering clear and professional communication. Responsibilities: Answer and resolve customer inquiries regarding payment processing, billing, hardware, software, and accounts. Walk merchants through troubleshooting steps for credit card terminals, POS systems, and integrated software platforms. Diagnose technical issues and escalate complex cases to higher-tier teams when necessary. Use internal systems, knowledge bases, and tools to provide fast and accurate support. Educate users on self-service features and digital support tools. Document cases and follow up to ensure full resolution. Manage multiple communication channels (phone, email, chat, ticketing) efficiently. Maintain awareness of payment gateways, POS systems, APIs, backend dashboards, CRM &amp; ticketing platforms, and related tools. Qualifications: Stellar verbal and written communication skills. Strong technical curiosity and ability to navigate applications and systems. Problem-solving skills with the ability to explain technical concepts clearly. Experience in customer service or technical support (POS, call center, SaaS, or FinTech preferred). Familiarity with payment processing or restaurant/hospitality technology is a plus. Ability to multitask and stay organized in a fast-paced environment. Flexibility to work varied shifts in a 24/7/365 support team. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. &nbsp; SummaryThe back office support representative serves as the support arm of the underwriting team globally. This role is responsible for monitoring underwriting holds, analyzing account changes, queue management, and related entry work. Team members manage their own workload to meet daily productivity and quality standards, supporting timely merchant onboarding and account maintenance across multiple regions. Responsibilities Support risk mitigation by completing outbound verification calls for bank details and flagged fraud alerts. Approve Gateway Only Applications according to underwriting criteria. Validate changes to authorized signers and legal names via addendums. Review previously held addendums for approval eligibility. Update CAN merchant profiles in GMAS. Retrigger failed commands for merchants using alternative ACH Payments. Ensure all work in the queue meets daily deadlines. Review and resolve underwriting holds to facilitate timely application approvals. Manage assignment of new underwriting applications to ensure timely review. Identify and decline accounts exceeding 90 days on hold. Review auto-approved accounts for MCC updates. Assess DBA name updates for MCC alignment. Monitor merchants flagged for possible OFAC and TMF matches; review reports daily. Analyze credit reports for fraud alerts, security freezes, or bankruptcy actions. Review EU Sub-Merchant onboarding requests according to internal compliance policies. Approve legal name change closures. Execute ACH hold adjustments on US and CAN accounts. Monitor site inspections ordered by Underwriting. Complete bank audits for US and CAN merchants. Establish merchant profiles from submitted global applications (Canada, EU, Puerto Rico, Virgin Islands). Communicate with merchants and sales partners to obtain required items. Assist with TIN mismatches and backup withholding. Complete data entry tasks for existing merchants. Collaborate with Customer Service, Underwriting, Legal, Relationship Managers, and other internal departments. Cross-train in Underwriting as needed. Complete project lists and additional tasks at management’s discretion. Qualifications Experience with Microsoft Office Suite and Google Suite. Strong accuracy in data entry and document review. Excellent listening, written, phone, and verbal communication skills. Strong problem-solving and critical thinking abilities. Experience analyzing credit and financial statements. Self-starter able to handle multiple tasks, prioritize, and meet deadlines in a fast-paced environment. High school diploma or equivalent. Administrative or Customer Service support experience preferred. &nbsp; &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. The Shift4 Customer Service Team is responsible for helping our customers with their tailored payment solutions, mainly focused on assisting with their financial reconciliation, reporting and data, chargebacks, and guiding clients through the intricacies of our various systems and platforms. &nbsp;&nbsp;Responsibilities will include: Serve as the primary point of contact for our clients, assisting them with any inquiries or concerns regarding their custom payment solutions. Address any enquiries by understanding the requirement, performing research, and providing answers or explanations. Identify and resolve technical or financial issues by thoroughly investigating the root cause, exploring available resolutions, and providing alternative solutions as needed. Escalate unresolved issues to the relevant business or system owners, ensuring prompt resolution and maintaining open communication channels with clients throughout the process. Conduct client training sessions on the use of our systems, platforms, and procedures, empowering clients to maximise the benefits of our offerings. Accurately log and update all client interactions and activities in our CRM system, maintaining comprehensive records for future reference and analysis. Ensure all actions are executed in alignment with Key Performance Indicators (KPIs) and Service Level Indicators (SLIs). &nbsp; &nbsp;The ideal candidate will bring: Excellent communication skills (in English), with the ability to effectively communicate complex information to clients of varying technical backgrounds. Problem-solving abilities and attention to detail, with a focus on delivering exceptional customer service. Ability to work effectively in a team environment, but also capable of working independently and autonomously when necessary. Proficient in time management and capable of managing multiple tasks and prioritising work in a deadline-driven environment. Possess good interpersonal skills for building relationships with clients and colleagues at all levels. Commitment to continuous self-learning and professional development. Computer proficiency, especially in Microsoft Excel. Previous experience in customer support or a similar role within the financial services industry would be advantageous. &nbsp;Working Hours Initial Period (First 6 Months): Monday to Friday, choice of 8am–5pm or 9am–6pm. Standard Rotation (After 6 Months): Rotating shifts (8am–5pm, 9am–6pm, 9:30am–6:30pm, 10:30am–7:30pm) Weekend Flexibility: Occasional Sunday shifts (7am–3pm) on rotation. Perk: Receive a dedicated weekday off in lieu when working a Sunday. Compensation: Shift4 applies a structured, market-informed approach to compensation. Salary ranges are developed based on objective, gender-neutral criteria, such as internal job levels, scope of responsibilities, and external market data. The range listed for this position reflects the expected hiring range for qualified candidates and corresponds to the level and requirements of the role. Actual compensation may vary depending on various factors, such as experience, skills, qualifications, work location, and market conditions. Shift4’s compensation structures are subject to periodic review and ongoing alignment across regions. Additional components such as variable remuneration or other benefits may also apply based on eligibility and role type. Salary Range: € 21,000 - € 27,000 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Customer Service, Sr Associate

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Shift4 is an established payment services provider and card payments acquirer specializing in tailor-made solutions for ecommerce and card present transaction processing. The company is now looking for a Risk Specialist, Brand and Compliance (Customer Implementation, Sr. Associate) who will report to the Director of Risk, Brand and Compliance. Responsibilities: Review high-risk merchant applications to identify potential regulatory and compliance risks to which the company may be exposed. Conduct ongoing reviews of merchant accounts to ensure processing remains in line with expectations, and that Shift4 is not exposed to unknown compliance or money laundering risks, and that accounts are appropriately secured with sufficient collateral. Manage and organize daily team tasks, assigning work to team members as required. Conduct second-line reviews of assessments performed by the wider team where necessary. Assess merchants’ financial positions through detailed financial statement analysis and set appropriate collateral levels to mitigate financial risk. Liaise regularly with various departments to understand and clearly communicate the risks associated with new and existing merchants. Upon receipt of card scheme communications, manage portfolio investigations to determine the validity of alerts and provide recommendations on the appropriate course of action. Prepare regular reports for internal and external stakeholders. Maintain and update Credit Risk Assessments in line with the company’s Credit Risk and Risk Appetite Policy. Develop new monitoring frameworks to identify negative trends in both individual merchant and overall portfolio performance. Prepare monthly visual reports to clearly communicate risk findings. Implement necessary measures to minimize the company’s compliance exposure, as guided by senior management. Stay up to date with the latest card scheme rules and regulatory updates. Prepare and submit monthly card scheme reports. Maintain ongoing relationships with key stakeholders and keep them informed of updates within the company’s risk framework. Collaborate with other departments to improve existing processes while continuously identifying opportunities to streamline workflows and enhance efficiency. Qualifications and Skills: Possess experience in the payments industry; acquiring experience is beneficial but not required, particularly within high-brand-risk environments. Demonstrate advanced knowledge of Microsoft Excel. Ability to read, analyze, and interpret business financial statements effectively. Exhibit excellent communication skills, both verbal and written. Able to work independently with minimal supervision. Possess a natural aptitude for the investigative and intuitive aspects of the role. Degree in Business, Finance, Statistics, Economics, or a related discipline is a plus. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Risk Specialist, Brand and Compliance (Customer Implementation, Sr Associate)

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Position Summary The Vice President, Restaurants (F&amp;B) is the North America production owner for SkyTab POS growth and holds full commercial accountability for the Food &amp; Beverage vertical, including all end-to-end F&amp;B deals across payments, POS, and integrated solutions. This role carries a clear commercial mandate and full accountability for restaurant production performance. The VP is responsible, in order of priority, for: New direct sales production Reseller production and productivity Enterprise production Legacy merchant conversions to SkyTab POS Go-live performance and conversion success This is not a strategic ambassador role. It is a growth operator role.&nbsp; If installs stall, reseller output drops, enterprise cycles elongate, or legacy conversions underperform — this leader owns the outcome.&nbsp; The VP will drive predictable, scalable growth across SMB, reseller, and enterprise channels while ensuring revenue velocity, install throughput, and conversion performance meet plan. Core Accountabilities North America Revenue &amp; Production Ownership Own total SkyTab POS production performance across North America. Deliver against new logo targets, reseller output goals, enterprise bookings, legacy conversions, and go-live activation metrics. Drive install velocity and reduce time-to-live in partnership with Operations. Establish clear production dashboards and performance correction mechanisms. Lead forecast accuracy and pipeline discipline across all restaurant channels. Direct Sales &amp; SMB Growth Engine Lead new direct sales production, with strong emphasis on independent and SMB restaurant growth. Build repeatable outbound and inbound production models. Drive rep productivity, close rates, deal velocity, and average revenue per install. Implement performance management systems and corrective actions when production lags. SkyTab growth is driven by velocity in the SMB segment. This leader must build and optimize that engine. Reseller &amp; Channel Production Ownership Channel ownership reports into this role.&nbsp; This includes full accountability for: Reseller recruitment strategy Activation and onboarding standards Enablement frameworks Incentive design Productivity measurement Performance correction and termination of underperforming partners If reseller production declines, this role owns recruitment quality, activation speed, enablement standards, and accountability mechanisms.&nbsp; This is not channel relationship management. It is channel production management. Enterprise Production Acceleration Drive enterprise bookings and strategic multi-location wins Improve sales cycle velocity and competitive displacement rates. Align pricing, packaging, and deployment models to increase close probability. Ensure enterprise efforts support overall production targets rather than divert focus from SMB engine growth. Enterprise matters — but it does not outweigh the velocity of SMB and reseller growth. Legacy Merchant Conversion Own conversion of Shift4’s payments-only restaurant merchants to SkyTab POS. Build structured conversion programs tied to revenue impact and install throughput. Remove friction in pricing, packaging, and migration processes. Measure and improve conversion rate and activation time. Go-Live Outcomes &amp; Operational Influence While install cycle time may sit within Operations, this role is measured on: Go-live activation rates Install throughput Time-to-revenue Conversion success The VP must work cross-functionally with Operations and Implementation to remove friction and accelerate installs. Influence is acceptable. Growth impact remains accountable here. Product Growth Prioritization This leader does not advocate for features.&nbsp; This leader brings growth logic into product decisions.&nbsp;Prioritize roadmap input based on: Revenue impact Competitive displacement Win-rate improvement Install velocity acceleration Provide structured feedback grounded in sales data and competitive intelligence. Ensure product prioritization aligns with measurable commercial outcomes. Competitive &amp; Market Execution Analyze competitive performance (Toast, NCR Aloha, Revel, PAR Brink, Micros, etc.). Identify displacement opportunities. Adjust packaging, positioning, and channel strategy to increase win rates. Ensure field messaging aligns to production goals. Industry visibility is valuable — but production performance is mandatory. Required Qualifications 10+ years leading revenue-producing teams in restaurant technology, POS, or payments. Demonstrated ownership of direct sales production and channel production performance. Proven ability to scale SMB and reseller-driven growth engines. Experience managing dealer/VAR recruitment, activation, enablement, and accountability. Track record of driving measurable improvements in install velocity and revenue activation. Strong understanding of F&amp;B tech stack (POS, KDS, online ordering, loyalty, mobile pay, BOH systems). Experience competing against major restaurant POS platforms. Demonstrated success holding teams and partners accountable to production metrics. Ability to travel up to 40%. Preferred Qualifications Experience scaling a POS platform through reseller and hybrid channel models. History of turning around underperforming production teams or partner networks. Strong analytical orientation — comfortable operating from dashboards and performance metrics. Experience driving legacy conversion or installed base expansion programs. Executive presence with operational rigor. What Success Looks Like Consistent quarter-over-quarter production growth. Increasing reseller productivity and activation rates. Improved legacy conversion rates. Reduced time-to-go-live. Clear commercial input shaping product prioritization. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

VP, Sales - Restaurants

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. &nbsp; Job Summary: The role is responsible for supporting new sales partners and Independent Software Vendors (ISVs) by fostering their understanding of the Shift4 Payments value proposition. A key focus will be assisting ISV partners with integrated opportunities, guiding them successfully through the entire sales process from end-to-end. This involves introducing partners to the tools, resources, products, and services they need to secure merchants in their target regions, and helping them become proficient with the relevant engagement platforms. Finally, the role requires coordinating with internal teams and systems to efficiently manage queries and escalations from sales partners, ensuring all issues are resolved within the agreed Service Level Agreement (SLA). Responsibilities: Communicate effectively with partners to set the tone and expectations of their journey with Shift4 Assist in the onboarding of integrated merchants and communicate effectively throughout the full sales process. Manage partner email inquiries and inbound calls, delivering timely guidance and comprehensive support Support a pipeline of partners in multiple verticals with queries, ensuring we are partner-centric whilst having a strong understanding of navigating internal processes Ensure prompt and efficient updates are communicated to the partner and all actions captured in the CRM Qualifications A minimum of 3 years of payments experience is desired or equivalent Strong understanding of company CRMs and resolution processes&nbsp; Demonstrated ability to work independently and on a team Strong organizational and communication skills Location: CIP Office, The Old Granary, Manor Farm, Aylesby, Grimsby, DN37 7AW, England. Work Model: This is a hybrid role with an expectation to work from the office 4 days per week. &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Partner Management Associate - SkyTab EU

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com. Role Description: Enterprise Account Management Team Leadership: Manage and mentor a team of Enterprise Account Managers, providing guidance, support, and feedback to ensure their professional growth and success. Set performance goals, conduct regular performance evaluations and 1/1s, and implement strategies to enhance team productivity and effectiveness. Oversee and guide the team's efforts in building and maintaining strong relationships with merchants that produce $25M in volume or 25+ locations. Monitor client satisfaction levels, identify areas for improvement, and take proactive measures to address any issues or concerns. Responsibilities: Demonstrates leadership skills and the ability to work in challenging environments.&nbsp; Demonstrates strong communication skills and the ability to target messages to the right levels of an organization. Develop and implement Enterprise Account Management strategies and best practices to maximize client retention, satisfaction, and revenue growth. Collaborate with senior management to align enterprise account management objectives with overall business goals. Continuously evaluate and improve account management processes, tools, and methodologies. Identify opportunities for automation and efficiency enhancements. Streamline workflows to optimize team productivity and deliver exceptional customer experiences. Provide strategic guidance and support to Enterprise Account Managers in upselling and cross-selling initiatives. Participate in merchant meetings, PBRs, etc. as needed. Use established metrics and key performance indicators (KPIs) defined for EAMs within the Salesforce Accountability Scores to track the team's performance. Regularly analyze and report on account management activities, revenue generation, client retention, and customer satisfaction. Present findings and insights to senior management. Qualifications: Bachelor’s degree in Business or Information Technology fields.&nbsp; Minimum of 5 years Account Management or relevant experience within the industry.&nbsp; Payments experience and strong understanding of the Payment industry is preferred.&nbsp; Strong understanding of hardware platforms and configuration methods is preferred.&nbsp; Experience in hardware deployment and logistics is a plus.&nbsp; We are looking for individuals that are extremely self-sufficient, available to work flexible hours, &amp; hold themselves to the highest standards of professionalism. &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Summary The Payments Support Associate provides frontline support for Shift4 products and services, including Lighthouse Transaction Manager (LTM), Universal Transaction Gateway (UTG), Skytab Solo, and POS integrations. This role assists customers with troubleshooting, problem resolution, and general support inquiries, while collaborating with internal teams, resellers, and partners to ensure seamless operations. Responsibilities Provide customer support via phone, email, chat, and ticketing systems. Assist customers with website navigation, statements, contracts, payments, and POS issues. Troubleshoot credit card, gift card, and POS processing issues. Collaborate with resellers, partners, and internal teams to resolve integration problems. Track and document support interactions, maintaining clear and accurate records. Stay up-to-date on software updates, product changes, and company policies. Manage multiple support tasks efficiently across channels. Participate in team meetings and contribute suggestions for process improvements. Support departmental goals and 24/7 operations with flexible work hours. Perform additional duties as assigned to support overall team success. Qualifications High school diploma or equivalent required; Associate’s degree or relevant tech support experience preferred. Strong customer service, communication, and problem-solving skills. Ability to explain technical concepts clearly and simply. Positive, collaborative, and team-oriented attitude. Quick learner with adaptability in a fast-paced environment. PC hardware/software troubleshooting experience. Proficiency in Microsoft Office Suite or Google Workspace. Optional Qualifications Experience with credit card terminals or POS systems. Familiarity with payment processors and settlement procedures. Knowledge of Micros/Oracle POS systems. Fluency in written and spoken Spanish. #LI-SM2 &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Payments Support, Associate

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Responsibilities Sample Text &nbsp; &nbsp; Qualifications Sample text &nbsp; We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

TEST Account Executive

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Summary The ideal candidate will possess a robust acumen for sales strategy and business development within both card-present and card-not-present , demonstrating a proven track record of cultivating high-value partnerships and client relationships. We are seeking a proactive, strategic and result-driven individual to join Shift4’s Business Development team. Our team focuses on retaining and expanding our share-of-wallet and revenue within the existing strategic merchant and partner base. You’ll be responsible for contributing to Shift4’s long-term growth by leading high-impact commercial deals, project management and strategic projects that align with both Shift4’s and our clients’ objectives. If you have a background in business development, a strategic mindset, and a passion for driving growth in a dynamic environment, we want to hear from you! Location: Spain, UK or Portugal (Remote/Hybrid) Responsibilities Become a trusted advisor for each account by maintaining a great relationship with key members at the customer’s corporate.&nbsp; Manage and optimize the operational processes for partners and merchants within Shift4. Become an advocate for each account within Shift4 to make sure all activities are scheduled and prioritized correctly.&nbsp; Drive sales and business expansion efforts, targeting both partner collaborations and e-commerce entities, with a strategic focus on designated verticals. Generate sales and create new business opportunities, while managing sales processes and negotiating terms until reaching the final commercial agreement with both partners and merchants.&nbsp; Oversee and monitor all onboarding and integration processes, working in concert with various internal teams to ensure a smooth transition to operational status for new clients and partners.&nbsp; Liaison with business development concerning enterprise account challenges, opportunities, corporate structure changes, initiatives.&nbsp; Demonstrates leadership skills and the ability to work in challenging environments.&nbsp; Qualifications Proven at least 3 years in sales/business development experience, selling online acquiring/payment services to the e-commerce/online payment industry whilst working for a financial institution or online Payment Service Provider A deep understanding of the credit card acquisition process and the broader online payments landscape. Experience working in a global or multinational business environment. Strong commercial acumen with refined analytical abilities, sharp and independent. An autonomous self-starter with a keen business sense, exemplary negotiation acumen, and strong presentation skills. Demonstrated ability to connect with stakeholders at all organizational levels, coupled with robust communication abilities, both verbally and in writing. Proven network within the industry will be highly considered Proficient in Business English with the ability to communicate effectively and professionally in written and spoken form. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Business Development

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. The Financial Data Analyst will play a key role in analyzing transaction data, financial performance metrics, and operational trends within the payments ecosystem. This role supports strategic decision-making by delivering actionable insights related to revenue, costs, risk, customer behavior, and product performance. The ideal candidate has strong analytical skills, deep familiarity with payment flows, and experience working with large datasets and financial reporting tools. This role is 4 days a week in the Center valley, PA office and 1 day remote.&nbsp; Key Responsibilities - Data Analysis &amp; Reporting: Analyze large volumes of payment transaction data to identify trends, anomalies, and opportunities. Develop dashboards and financial reports to support revenue forecasting, margin analysis, and executive decision-making. Track key KPIs such as authorization rates, interchange costs, transaction volume, chargebacks, and settlement performance. Conduct variance analysis across revenue streams, costs, and financial KPIs. -Financial Analysis: Build and maintain financial models for revenue projections, pricing scenarios, and cost-to-serve calculations. Support buyout execution and performance with data-driven insights. Monitor and evaluate key performance indicators (KPIs) Perform sensitivity analysis to evaluate the impact of pricing, volume, and operational changes in payment flows. -Payments Industry Analysis: Evaluate payment processor performance and cost structures (e.g., interchange, assessments, gateway fees). Analyze customer payment behaviors across card, ACH, digital wallets, and alternative payment methods. Monitor industry benchmarks and market trends related to payments, fraud, and financial performance. -Business Support: Partner with Product, Finance, Revenue, Risk, and Operations teams to analyze performance and improve profitability. Provide insights for pricing optimization, partner negotiations, and financial strategy. Present analytical findings and actionable recommendations to senior leadership in a clear, concise format. Qualifications-Required: Bachelor's degree in Finance, Economics, Data Analytics, Statistics, or related field. 2–5+ years of experience in financial analysis, data analytics, or payments/fintech. Strong analytical and quantitative skills with experience working with large datasets. Proficiency with SQL, Excel, and data visualization tools (Tableau, Power BI, Looker, etc.). Understanding of payment processing flows (authorization, clearing, settlement), interchange, and fee structures. Must work 4 days a week in the Center valley, PA office one day remote.&nbsp; -Technical Skills: Experience with Python or R for data modeling and automation. Strong skills in BI tools (Power BI, Tableau, Qlik). Proficiency in SQL and experience working with relational databases. Strong analytical skills with the ability to interpret complex datasets&nbsp; We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Residuals & Commissions Manager

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Summary As a Product Design Director at Shift4, you will be the cornerstone of design innovation and collaboration, reporting directly to the VP, Product Design. You will lead the Shift4 Dine design strategy through complexity and ambiguity, crafting AI‑native user experiences that exemplify impact, consistency, simplicity, and elegance across platforms and systems. You will own the end‑to‑end design vision for Shift4 Dine and drive key initiatives across Web and Android, ensuring a cohesive, modern experience that thoughtfully incorporates AI into critical workflows.&nbsp; The ideal candidate has a background as a traditional UI designer (pixel‑perfect visuals, deep Figma expertise, strong interaction design) and has layered on AI‑native thinking, front‑end fluency, and a pragmatic understanding of how AI is reshaping design and development in 2026. This is an onsite role based at Shift4's Tampa, FL location.&nbsp;Relocation assistance may be available.&nbsp; &nbsp; Responsibilities Lead the design of intuitive, high‑impact user experiences across the Shift4 product portfolio, with primary ownership of Shift4 Dine and key initiatives on Web and Android. Define and evolve an AI‑native experience strategy for Shift4 Dine: identify where AI (copilots, recommendations, automation, generative flows) meaningfully improves merchant and staff workflows—and where it should not. Leverage AI‑powered design and prototyping tools (e.g., Figma AI features, Claude‑style assistants, code‑aware tools) to explore concepts, generate variants, and rapidly move from idea to interactive prototype. Act as a hands‑on design leader on complex, cross‑platform projects while mentoring and directing other designers to elevate craft, quality, and consistency. Translate user insights, data, and product strategy into clear design hypotheses and solutions that drive merchant adoption, satisfaction, and measurable business outcomes. Partner closely with Product and Engineering leadership to align on product strategy, scope, technical constraints, and delivery timelines; ensure design decisions are grounded in what is feasible in today’s AI‑enabled stack. Establish and champion AI UX patterns for the portfolio (assistants, inline suggestions, explainability, error and fallback states, human‑in‑the‑loop correction) and ensure they are implemented consistently across products. Contribute to, govern, and evolve scalable design systems, patterns, and best practices across platforms—ensuring components, tokens, and documentation are “AI‑ready” for design‑to‑code workflows. Use AI tools to streamline design workflows (research synthesis, content and UX copy, documentation, design QA) while maintaining a critical eye for quality, bias, and brand alignment. Navigate ambiguity and rapidly changing AI capabilities; balance long‑term strategic investments with near‑term iterative delivery to ensure outcomes meet both user and business needs. &nbsp; Qualifications Bachelor’s or Master’s in Design or equivalent experience. 9+ years in UI/UX or product design with a portfolio showing end‑to‑end product work and strong visual/interaction design across Web and Android. Expert proficiency in Figma (components, variants, auto‑layout, tokens, Dev Mode) and experience working with design systems at scale. Working knowledge of front‑end fundamentals (HTML/CSS, component/state thinking; React or similar) to read and lightly edit UI code and review AI‑generated output. Understanding of how Figma components map to React/Vue components and how design tokens map to CSS/Tailwind, including implications for design‑to‑code and AI tooling. Experience using AI tools in the design workflow (e.g., generating UX copy, exploring layout alternatives, creating documentation, or quality‑controlling AI‑generated assets). Proven experience contributing to and evolving design systems, patterns, and frameworks—and implementing them directly in design and prototyping tools. Demonstrated ability to mentor designers, influence cross‑functional partners, and navigate ambiguity while balancing long‑term strategy with pragmatic execution. #LI-BN1We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Director, Product Design

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. We’re looking for a Product Design Engineer to be the connective tissue between Product Design and Engineering. This role sits at the intersection of UX, front‑end implementation, and systems thinking: you turn Figma into robust, reusable code, shape our design system in production, and lay the technical foundations that allow the Design organization to scale. You’ll build interactive, high‑fidelity prototypes and production‑ready UI components, using AI‑assisted tools to accelerate exploration, prototyping, and iteration. You’ll partner closely with product designers, engineers, and product managers to bring ideas to life quickly, test them with users, and translate strong design intent into scalable implementation and a reliable design‑to‑code pipeline. Responsibilities Bridge design and engineering Translate design specs, components, and interaction patterns into high‑quality front‑end implementations that can be adopted by engineering teams. Work closely with designers to refine interaction details, states, and edge cases, then express them as code, stories, and clear usage guidelines. Collaborate with engineers to ensure prototypes align with technical constraints and can transition smoothly toward production. Prototyping and AI‑assisted workflows Build high‑fidelity, interactive prototypes using a mix of design tools, AI prototyping tools (e.g., Claude‑style assistants, Replit, Figma AI), and code. Use AI‑assisted tools to rapidly explore ideas, generate UI logic, scaffold components, and iterate faster while maintaining implementation quality and consistency. Support UX research by preparing realistic prototypes for testing and iterating quickly based on user feedback and data. Design System in Code Build and maintain the coded design system (components, tokens, utilities) in partnership with design system owners and front‑end leads. Ensure a tight mapping between Figma and code so components, variants, and tokens in Figma have clear, predictable equivalents in React/Vue and CSS/Tailwind. Establish standards for accessibility, performance, and theming within the component library, and ensure these standards are upheld across teams. Foundations, tools, and workflows Set up and evolve tools, workflows, and repository structures that designers rely on for design‑to‑code (e.g., Storybook, design system sites, sandboxes, playgrounds). Define foundational conventions (naming, file structure, contribution guidelines, review processes) that make it easy for designers and engineers to extend the system. Partner with platform and DevEx teams to integrate design system components into product repos and CI/CD workflows. Collaboration and enablement Pair with designers to upskill them on implementation realities and with engineers to deepen their understanding of design intent and UX quality. Support the adoption of AI prototyping tools and AI‑driven workflows within the design team, helping designers build confidence and fluency with new technologies. Create documentation, examples, and “how‑to” guides that help product teams use and extend the design system correctly. Qualifications 8+ years of experience in product design engineering, UX engineering, design technology, UI engineering, or a similar hybrid role. Strong understanding of product design principles, UX patterns, and interaction design, with examples of complex product workflows. Strong proficiency in modern front‑end technologies: HTML, CSS, JavaScript/TypeScript, and a component framework such as React. Demonstrated experience implementing and maintaining a component library or design system in production. Comfortable working in Figma (or equivalent) and mapping design structures (components, variants, tokens) to code architectures. Experience building prototypes that go beyond click‑throughs (real data, logic, interactions, and edge cases). Experience collaborating closely with product designers, engineers, and product managers to ship user‑facing features in cross‑functional, Agile teams. Strong communication skills in English both written and verbal an with the ability to explain both design and technical decisions clearly to diverse stakeholders. Experience with design systems and component libraries, including contribution and governance. Strong knowledge of AI tools to accelerate design and development workflows, and interest in shaping how they’re used in design‑to‑code. Nice‑to‑have Experience in a SaaS or payments/fintech environment with complex, data‑heavy interfaces. Familiarity with mobile platforms (Android; Kotlin a plus). Experience with documentation tools (Storybook, MDX, internal component galleries) and design system governance. Comfort with basic backend concepts and APIs sufficient to wire up realistic data into prototypes and component examples. Experience exploring and prototyping new interaction models, including AI‑assisted user flows, automated tasks, agent‑based experiences, voice interactions, or hardware‑connected interfaces. #LI-BN1We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Principal Product Design Engineer

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Position Overview: Shift4 provides Dynamic Currency Conversion (DCC) solutions throughout Asia and Europe through the acquisition of Global Blue. The company works with over fifty acquiring partners to offer Foreign Exchange payment services, including DCC and multi-currency processing (MCP) solutions. Shift4 plans to introduce these services in the US market in 2026. The organization is seeking a customer relationship manager to oversee customer engagement and training for a DCC implementation across Shift4's US merchant base. This full-time, permanent position is based in&nbsp;Center Valley, PA with a hybrid work model, or may be performed remotely within the Eastern United States. The role requires 2–3 days of travel per week, with 1–2 days dedicated to administrative work performed either from home or the office. Main Responsibilities: Increase revenue by strengthening relationships with merchant accounts and training Shift4’s key US merchants on DCC and MCP services. Implement training strategies with key Shift4 merchants to drive DCC revenue. Work with broader global DCC team in developing online and self-service strategies to drive DCC acceptance. Track merchant training and progress in salesforce, providing timely updates against plans and revenue. Increase revenue by providing targeted support and employing data-driven strategies to achieve customer satisfaction and business development goals. Identify merchant objectives and offer advice and solutions tailored to their needs. Assess possibilities to increase Hit Rate through incentives and merchant events. Organize and implement merchant events to support engagement and loyalty. Set and implement Merchant Incentive Targets as required. Monitor the effectiveness of incentive programs and adjust, as necessary. Serve as the primary liaison for the merchant to ensure the seamless delivery of the DCC service. Monitor merchant satisfaction and address any concerns or issues with urgency and professionalism. Collaborate with marketing teams to develop promotional materials and campaigns. Ensure marketing materials are tailored to the needs of the hotel sector and restaurant sector. Prepare regular reports on sales performance, merchant feedback, and market insights. Present findings to senior management and suggest actionable insights. Ensure compliance with company policies and industry regulations. Stay updated on regulatory changes and ensure all activities are compliant. Competencies: Effectively communicate across all levels within merchant businesses and the confidence to communicate those results internally at Shift4. Strong administrative skills with excellent attention to detail and a high level of accuracy. Good numeracy skills with an acute business acumen. Ability to present to a wide variety of audiences in an engaging manner. Must be flexible, reliable and a team player. Able to work under pressure to meet deadlines. A can-do attitude with the ability to work autonomously and take ownership reviewing current processes and procedures and seeking improvement. Possess the ability to prioritize a busy and varied workload. A high level of flexibility is required as you will be working to achieve set targets and goals. Qualifications: Experience in relationship management in payments or financial services Strong attention to detail with excellent time management skills. Ability to meet deadlines and work with minimal supervision and proven ability to work independently and as part of a team. Experience in customer-facing roles, managing several complex initiatives within strict deadlines. Experience in presenting customer training and engagement program. Experience in dealing with different levels of management. Adaptability to work with diverse teams and management levels. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Customer Relationship Manager, II

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. A POS Technical Support Representative is expected to work with customers to identify terminal/ POS system problems. They should achieve resolution by analyzing call logs to notice common trends and underlying problems and by applying a logical thought process to the troubleshooting they are performing based on the training they have been given. They should support interactions with customers through multi messaging campaigns such as email, tickets, phone, task systems, and chat systems. These interactions should be coordinated and real-time. Representatives are also expected to acquire an in-depth understanding of the software and equipment customers are using accompanied by good interpersonal and customer service skills.&nbsp;&nbsp;&nbsp; Responsibilities: Research and resolve credit card terminal issues and questions from our merchants and our Independent Sales Representatives. Listening attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. Improve terminal performance by identifying problems; recommending changes. Diagnose customer issues through process of elimination by asking probing questions. Provide resolution by identifying problems; researching answers &amp; guiding merchants through corrective steps. Receive &amp; resolve inbound calls, emails, chats, tasks, &amp; Tickets. This position requires employees to maintain cooperative, diplomatic working relationships with co-workers, supervisors, customers, and the public; work as&nbsp;part of a team and collaborate with colleagues; and complete projects under tight deadlines even when there are competing requirements and changes in assignments. As a Support Technician, you will occasionally be called upon to perform other duties not included in this job description. Demonstrate exemplary performance &amp; attendance. Must be flexible in work hours for 24/7 Call Center needs. Qualifications: High school diploma or equivalent is required. 2+ years Technical Support/ troubleshooting experience. Proficient in Microsoft Office Suite. Excellent listening, written, and verbal communication skills. Strong problem-solving skills with proficient attention to detail. Must be able to handle multiple tasks at once in a fast-paced call center environment. Interact and coordinate with other departments to resolve customer issues. Ability to adapt to and implement change. Creative and forward-thinking. Proficient in relevant computer applications. Knowledge of customer service core principles and practices. Experience working with credit card terminals, POS equipment, registers, touch screens, and scanners is a plus. Bilingual (English/Spanish) is a plus, but not required. Experience in the banking or credit card processing industry preferred. Work shift : Wednesday – Sunday 7am – 3:30pm EST &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

POS Support, Associate - Restaurant Manager

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. &nbsp; We’re seeking Inside Sales Account Executives to join our sales team in WestlakeVillage, CA. This position focuses on engaging small- and mid-sized business ownerswho inquire about our point-of-sale (POS) and payment processing solutions. The rolecombines inbound lead management with proactive outbound follow-up and is aperformance-based sales position with a highly competitive compensation structure. Responsibilities:● Respond promptly and professionally to inbound leads from business owners andoperators, specializing in restaurant environments.● Conduct discovery calls to identify needs, pain points, and business goals.● Deliver persuasive phone or video demos highlighting Shift4 POS capabilities. ● Perform high-volume outbound follow-up with existing database of leads to re-engage opportunities. ● Recommend tailored solutions including POS hardware, software, and integratedpayments.● Prepare and deliver customized proposals and pricing packages.● Maintain accurate pipeline and activity tracking within Salesforce.● Collaborate with deployment and support teams to ensure seamless onboarding fornew clients.● Meet and exceed monthly sales quotas for revenue, approved and activated deals.● Maintain strong working knowledge of Shift4 products, updates, and competitiveofferings.● Work in a fast-paced, collaborative office environment. Qualifications:● 1–3 years of inside sales, SaaS, or merchant services experience preferred.● Proven ability to meet or exceed sales quotas.● Comfortable making a high volume of outbound follow-up calls to existing leads.● Experience selling to restaurants or the hospitality industry a plus.● Excellent verbal communication and consultative selling skills.● Organized, detail-oriented, and skilled at managing multiple opportunitiessimultaneously.● Proficient in CRM systems (Salesforce preferred).● Motivated, coachable, and results-driven with a strong work ethic.● 4 Days in office required● No weekends required &nbsp;We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

shift4-payments

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Shift4 is expanding globally and hiring for a Lead&nbsp;Product Manager - Labor Relations! Restaurants need tools to manage their most complex and costly operational challenge: their people. Scheduling, time tracking, and compensation management are deeply intertwined with how a restaurant runs day-to-day, yet they remain largely disconnected from the systems operators already use. That's the problem this new role exists to solve. You'll own the product strategy and execution for Shift4’s integrated labor management suite — a set of capabilities that help restaurant operators manage their staff from scheduling through to compensation, all within the Shift4 ecosystem. This role is onsite and can be based at any of the following Shift4 locations: Center Valley, PA (Preferred) / Atlanta, GA / Tampa, FL&nbsp;Relocation assistance may be available. Responsibilities The core of the product spans: Staff scheduling and shift management: Helping operators build schedules, manage availability, fill gaps, and communicate with their teams Time and attendance: Capturing hours worked, managing exceptions, and feeding accurate data into downstream processes — tightly integrated with POS activity Compensation processing: Ensuring operators can pay their staff accurately and on time, with a seamless flow from hours worked to funds disbursed You'll own the experience end to end: what operators see and do, how we configure and extend capabilities, where we draw the line on customization, and how we evolve the products over time. You Are An operator at heart: You understand what it actually means to run a restaurant — the chaos of scheduling around call-outs, the anxiety of payroll week, the frustration of a time punch dispute. You've either lived it or studied it deeply enough that operators feel understood when they talk to you. That empathy shapes every product decision you make A domain-depth PM: You've spent meaningful time in the labor management space — scheduling systems, time and attendance platforms, or compensation products. You have strong opinions about what good looks like and can explain why most solutions in this space still feel like legacy enterprise software A builder, not just a specifier. You don't wait for engineering bandwidth to prove out an idea. You can spin up a functional prototype using AI-assisted coding tools — good enough to validate a concept, demo to stakeholders, or stress-test a workflow. A cross-functional operator: Labor and compensation products touch compliance, finance, HR, and operations simultaneously. You know how to navigate regulatory surface area without letting it paralyze the roadmap Revenue-oriented and retention-focused: You understand why this product matters to Shift4's business. You track the metrics that reflect that: seat counts, active usage, attach rates, retention lift A disciplined executor: You bring structure to a product area with a lot of moving parts — partner dependencies, compliance constraints, implementation complexity, and a diverse operator base with varying technical sophistication. You set aggressive timelines, and keep the team focused on what matters most this cycle What Success Looks Like Six months in: You've developed a deep understanding of the current product experience — what operators love, where they struggle, and where Shift4 creates or breaks value You've established a clear 2026 roadmap with prioritized initiatives tied to adoption, engagement, and retention targets — reviewed and aligned with leadership Core performance metrics are defined, instrumented, and visible in a leadership dashboard One year in: Active usage among enrolled operators has grown materially — you can attribute the improvement to specific product and activation interventions You've identified and shipped at least one capability that expands the product's value beyond its initial scope — a new operator segment, a deeper integration, or a compliance capability that opens a new segment Two years in: Labor management is a recognized retention and revenue driver in the Shift4 VAS portfolio not a feature, but a platform layer You've shaped a multi-year vision for where this product goes next: additional integrations, expanded operator segments, or adjacent capabilities that deepen the platform's value When prospects evaluate Shift4 against competitors, labor management is a differentiating capability and not a gap &nbsp; You Should Know This is a high-trust product area. Operators rely on this to pay their people accurately and on time. Mistakes create real consequences — for their staff, for their business, and for their relationship with Shift4. You'll need to balance urgency with discipline. Regulatory complexity is real. Wage and hour compliance, tip allocation, multi-state tax treatment, and evolving labor laws require ongoing attention. You don't need to be a compliance expert, but you need to know when to involve one and how to build product that doesn't create liability. Adoption is the primary challenge. The opportunity in our existing merchant base is significant — many operators who could benefit from this product aren't yet using it. Unlocking that requires identifying friction in the activation funnel and partnering with commercial and implementation teams to convert eligible operators into active users. Qualifications 7+ years in product management, with at least 2–3 years in a domain directly related to labor management, scheduling, time and attendance, or compensation software Demonstrated experience owning products with revenue or retention accountability — you can tie your product decisions to business outcomes Experience managing a product built or delivered through a strategic partner or vendor relationship — you know how to own the experience without owning all the code Strong analytical fluency — you can define metrics, interpret data, and build a business case without needing a data team to do it for you Exceptional communication skills, sharp executive presentations, credible conversations with operators and partners Experience in restaurant, hospitality, or retail tech strongly preferred — you understand the operational realities of shift-based businesses Familiarity with BI tooling and experience partnering with data teams to instrument and report on product performance Why This Role Matters Labor is the single largest cost in a restaurant. It's also the most operationally demanding — scheduling is a puzzle that changes every week, time data has to be accurate or you have a compliance problem, and if pay is late or wrong, you lose people. These aren't edge cases. They're the weekly reality for every operator we serve. This is a high-visibility role with real business impact. You'll shape strategy, drive adoption, and build the operational layer that makes Shift4 the operating system for restaurants. #LI-BN1We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Lead Product Manager - Labor Operations

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. Shift4 is expanding globally and seeking a mid-level Software Engineer to contribute to the development and maintenance of Shift4’s production systems. This role involves writing clean, modular, and maintainable code, participating in code reviews, deploying builds to a continuous integration pipeline, and owning major projects. As an integral member of the engineering team, the individual will collaborate on architecture design, optimize existing systems, and build scalable applications. This role is based onsite at Shift4's headquarters in Center Valley, PA.&nbsp; Responsibilities Contribute stable, well-written code to the production system. Provide detailed feedback for colleagues via code reviews to ensure code quality. Begin learning and understanding new languages or frameworks. Deploy multiple builds to a continuous integration pipeline with minimal issues. Write and maintain test cases for various projects to ensure code quality. Set up and manage staging and production environments for development. Own and deliver at least one major project with successful outcomes. Contribute to architecture design for both large and small-scale systems. Provide feedback on optimization or refactoring for existing systems to improve performance. Qualifications This is a mid-level role requiring a minimum of 3 years of experience in front-end design and development, including coding in JavaScript, React, CSS, and HTML. Experience with Node.js, NextJS, Typescript, React, Git, Tailwind CSS. Familiarity with Unix system administration and shell scripting. Familiarity with unit testing and high code coverage (Mocha, Xunit experience is a plus). Ability to write modular, maintainable, and clean code. Experience designing, building, and shipping websites, software, and/or mobile apps. Strong communication skills in English with the ability to clearly communicate technical topics to non-technical people. Proven ability to work well in a fast-paced, multi-disciplinary team environment. Proficiency with Git/GitHub. Ability to learn, adapt, and keep an open mind toward new technologies. Additional experience that is a plus to have: Bachelor’s degree in Information Technology, Computer Science, or equivalent preferred. Any relevant certifications (Palantir Foundry, Oracle ERP, PMI, etc.) are beneficial but not required. Experience working with NextJS applications, NodeJS REST APIs, and backend databases. Well-versed in problem-solving, source code management, unit testing, and CI/CD pipelines. #LI-BN1We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

Software Engineer

Overview Shift4 (NYSE: FOUR)&nbsp;is boldly redefining commerce by simplifying complex payments ecosystems across the world.&nbsp;As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for&nbsp;hundreds of&nbsp;thousands of businesses in virtually&nbsp;every industry. For more information, visit&nbsp;www.shift4.com. About the RoleWe are looking for a Junior Product Manager to join our team and play a key role in shaping and evolving our CRM product capabilities. In this role, you will collaborate with engineering, design, and business stakeholders to define product requirements, prioritize the backlog, and deliver solutions that drive real value for our users and customers. This is an excellent opportunity for an early-career product professional.KEY RESPONSIBILITIES Own and maintain the product backlog for CRM-related features, ensuring priorities align with business objectives and user needs. Gather requirements from internal stakeholders Write clear user stories and product specifications that enable engineering teams to deliver with confidence. Facilitate sprint planning, refinement, and review ceremonies alongside engineering leads. Communicate product updates, trade-offs, and decisions to stakeholders at all levels. Requirements 1–2 years of professional experience as a Product Manager, Associate Product Manager, or Business Analyst working with CRM systems. Hands-on experience using CRM platforms (e.g., Salesforce, HubSpot, Microsoft Dynamics) with a solid understanding of core CRM concepts, workflows, and best practices. Strong analytical skills with the ability to translate data into actionable product decisions. Excellent written and verbal communication skills; comfortable presenting to both technical and non-technical audiences. Proven ability to manage competing priorities in a fast-paced environment. Bachelor's degree in Business, Computer Science, Information Systems, or a related field (or equivalent practical experience). Preferred Qualifications Experience with Salesforce (any cloud — Sales, Service, Marketing, etc.) is highly preferred. Exposure to Agile/Scrum methodologies and tools such as Jira or Confluence. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. &nbsp;

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