We believe that therapy is an essential part of becoming the best versions of ourselves. No matter who you are or where you are starting, it’s more than support through challenge - it’s the foundation to grow, heal and lead lives that are more resilient, empathic, hopeful and powerful.

Everyone should have the opportunity to receive personalized therapy, and therapists should be able to serve the communities they care about most, not just the 10% of people who can afford to pay out of pocket.

Our mission is to get more people into therapy by bridging the gap between therapists and people seeking mental health care.

Grow Therapy empowers independent therapists to launch and grow thriving in-network private practices by enabling them to tap into large scale credentialing, referrals, administrative and community support enabled by our passionate team and technology. When therapists no longer have the hassle of mundane admin tasks like billing and insurance claims or the limitations of out-of-pocket-only payment options, they can provide care to the communities who need it most!

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; As an Senior Engineering Manager for the Billing Platform team at Grow Therapy, you’ll be leading the continuous development of our foundational billing systems that are crucial to our business model. Your team's primary goals include improving revenue cycles, ensuring that providers are paid for their services, and collecting payments from our insurance company partners.&nbsp;This is an exciting opportunity for a passionate, mission-aligned engineering leader to make an immediate impact on our rapidly scaling engineering team.What you'll Be Doing: Leading and managing a team of 5+ engineers Developing your team mentorship and feedback Growing your team through hiring Partnering with the team product manager and tech lead to define the roadmap, launch projects, and ensure team health You’ll Be a Good Fit If: 3+ years of experience as an Engineering Manager. You’ve managed and grown teams that have successfully timely delivered large projects with high quality. 5+ years in engineering. You’ve built and scaled systems, made complex engineering decisions, and have proven your technical skills in industry. Developed experience as a full-stack, frontend, or backend product engineer Experience with building online, highly-available services, dynamic languages, cloud services, relational databases, distributed systems, and on-call observability Enjoy thinking critically about tradeoffs between solutions, setting up your reports for success, and team process, while considering the overall engineering team and company goals. Role Details: Employment Type: Full-Time, Exempt Base Compensation: The base compensation range for this position is $210,000- $265,000 USD annually. Please note, Grow Therapy adjusts base salary based on Geographic location, leveling, and experience, so your compensation could land anywhere within the posted range. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Senior Engineering Manager, Billing Platform

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; &nbsp; We’re hiring a full-stack Software Engineer to help expand our intake channels, scale critical infrastructure, and deliver impact across a rapidly growing network of partners. You’ll join a mission-driven team where engineering decisions are tightly aligned with business outcomes, and our broader goal of making affordable mental health care more accessible across the United States. &nbsp; This role is full-stack by design: you’ll work across our backend services (Python/Flask) and frontend applications (React/TypeScript). &nbsp;We expect applicants to be equally comfortable improving a frontend booking flow or shaping an API spec. &nbsp; What You'll Be Doing:&nbsp; &nbsp; You’ll help us deliver against key roadmap priorities, including: Strengthen and Maintain Referral Infrastructure – Maintain and improve existing referral pipelines to ensure continued success with high-value partners, while reducing friction and ensuring compliance. Expand Access Through Scalable Integrations – Build infrastructure to support the next wave of strategic partnerships, including referral intake and ingestion, scheduling workflows, referral confirmation experiences, and data-sharing systems. Support Growth Through Reliable Tooling – Equip partner, support, and marketing teams with robust systems to run experiments, troubleshoot issues, and drive incremental intake growth. Advance Our Mission – Contribute to a platform that expands access to affordable mental healthcare by bridging connections between patients, providers, and care networks. You'll Be a Good Fit If:&nbsp; 2+ years of professional experience – You’ve contributed meaningfully to production systems and are comfortable owning development tasks with guidance. Full-stack fluency – You’re comfortable building end-to-end features, from backend services and APIs to polished, user-facing interfaces. Technical proficiency – You have experience with at least one backend language (preferably Python) and modern JavaScript frameworks (React preferred). Impact-oriented – You prioritize outcomes over output and think deeply about the business and user value behind your work. Adaptable – You thrive in evolving environments and can stay productive even when requirements shift. Team player – You collaborate well, communicate with empathy, and enjoy mentoring and learning from others. Bonus Points:&nbsp; You use modern AI tools (e.g., Cursor, GitHub Copilot) to boost your productivity and focus on higher-leverage problems. Experience working on B2B integrations or APIs. Experience working with healthcare data, Electronic Health Records (EHRs), or healthcare system integrations. Why This Role Is Exciting:&nbsp; &nbsp; You'll join a high-impact team focused on building core systems that power growth and improve patient access to care. With a strong culture of ownership and mentorship, your work will directly influence product direction and engineering architecture. &nbsp; Role Details: Employment Type: Full-Time, Exempt Zone 1 (NYC, SF, Seattle Metro Area) : $150,000-$167,000 USD&nbsp; Zone 2 (All other US locations):&nbsp; $142,000-$158,000 USD&nbsp; This role is open to remote candidates in the United States, however we have a strong preference for candidates who are based within commuting distance of one of our hubs in New York, NY; Seattle, WA; or San Francisco, CA, and who can commit to an expectation of being in the office approximately three days per week. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Software Engineer (Full-stack),  Partnerships Growth

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; As a Senior AI Engineer on our AI Infra Pod, you will build the systems, tools, and workflows that enable every Grow Therapy team to turn cutting-edge AI into patient and provider value—safely, reliably, and effortlessly. You’ll partner with Product, Data, and operational stakeholders to identify high-impact opportunities and ship AI-powered workflows across the company. You’ll work on initiatives like building internal AI Agents for claims data extraction and submission via OCR, building support for mcp integrations and the voice modality of our coach assistant, and improving the overall performance and accuracy of our AI Agents at Grow as a whole What You'll Be Doing: AI systems engineering:&nbsp; Design, build, and own LLM-powered services and orchestration that deliver reliable, low-latency experiences. Extend microservices, task queues, and event-driven data pipelines to support AI use cases at scale.Applied AI development:&nbsp; Develop prompts, retrieval and context engineering strategies, embeddings, and agentic workflows. Build evaluation frameworks; measure quality, latency, cost, and consistency; and iterate based on data. Reliability, performance, and cost:&nbsp; Own service SLOs; optimize model and service selection for throughput, latency, and cost; and instrument systems for observability and continuous improvement. Cross-functional collaboration:&nbsp; Work closely with Product, Data, Insurance Operations, Customer Support, Legal, HR, and other teams to scope workflows and ship pragmatic solutions that reduce toil and improve accuracy. Enablement and mentorship:&nbsp; Evangelize AI best practices, create reusable tools and documentation, and provide guidance to engineering peers to scale AI adoption across Grow Therapy. You'll Be a Good Fit if:&nbsp; Bring 5+ years of professional software engineering experience building production systems Have hands-on experience with industry-leading models and APIs (e.g., OpenAI, Anthropic) and tool use. Are fluent in prompt engineering, retrieval-augmented generation, context engineering, and embeddings. Have built agentic AI workflows and understand when and how to use them effectively. Can design and implement LLM-powered workflows end-to-end—from data pipelines to APIs to UX integration. Understand tradeoffs across model choice, latency, cost, and consistency, and make principled decisions accordingly. &nbsp; &nbsp; Bonus Points: &nbsp; Curiosity to explore new models, libraries, and tools (e.g., OpenAI Assistants API, Claude Tool Use). Experience building AWS services with Terraform &nbsp; A desire to mentor others and scale your impact through evangelizing AI usage and creating reusable tools and documentation. Have experience with distributed systems engineering, including microservices and task queues, and are comfortable with event streaming and data orchestration workflows. &nbsp; Engineering Team Principles:&nbsp; You own what you build. You will feel ownership of the code you write, articulate the importance of the feature, and follow up to ensure it's successful. We build solutions for our providers and clients. We write code to solve user problems, not just for the sake of solving technical problems. You are not part of the tech team, but rather part of the team itself! Grow is a tech-enabled business and not a pure software business, so understanding how the business works is integral to your job. Role Details: Employment Type: Full-Time, Exempt Base Compensation: The salary range for this position is $150,000 - $220,000 USD annually. Please Note: Grow Therapy adjusts base salary based on geographic location, leveling, and experience, so your compensation could land anywhere within the posted range. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Senior AI Engineer

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;Position Overview We’re seeking a Staff Content &amp; Conversational Designer, AI to define how language, interaction, and trust shape the future of mental health technology. This is a staff-level role for a content designer ready to establish frameworks, mentor peers, and ensure AI-powered experiences are clear, inclusive, and clinically trustworthy. You’ll design at the intersection of UX writing, AI conversation design, and product strategy — helping us responsibly harness generative AI to improve access to care, reduce friction, and enhance engagement for millions of patients and providers. What You’ll Do Drive content and conversation design strategy for AI-enabled experiences, ensuring clarity, accessibility, and safety Partner with Product, Design, Engineering, and Clinical teams to design natural, human-centered AI interactions that balance empathy, trust, and efficiency Lead prompt design, testing, and iteration to guide model behavior and ensure responsible, high-quality AI outputs alongside clinical experts Write and refine content across key touchpoints, including conversational flows, onboarding, and care navigation Shape and evolve content systems, style guidelines, and reusable frameworks to scale consistent experiences across the platform Audit existing content for inclusivity, clarity, and tone, ensuring outputs align with Grow Therapy’s mission and voice Mentor other designers, champion inclusive practices, and influence design culture across the organization Align content design strategy with both business goals and clinical outcomes, showing measurable impact on engagement and trust What We’re Looking For 8–10+ years of experience in content design, UX writing, or conversation design, with a portfolio demonstrating impact across both content systems and AI/conversation design Proven expertise in UX writing, content strategy, and systems thinking, ideally with experience in AI or healthtech products Experience designing conversational interfaces or AI-powered experiences (chatbots, LLM-based products, or virtual assistants) Superior communication and storytelling skills, with sensitivity to tone, inclusivity, and the mental health context Familiarity with prompt engineering, model training, or AI-generated content quality standards Track record of collaborating cross-functionally and leading high-impact initiatives in ambiguous, fast-paced environments In-house product experience required; healthtech or consumer-facing product experience preferred Requirements Bachelor’s degree or equivalent practical experience Portfolio required, showcasing both strategic content work and conversational/AI design samples Excellent collaboration and mentorship skills Strong understanding of accessibility and inclusive design principles Compensation The base salary range for this role is $200,000-$250,000.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Staff Content & Conversational Designer, AI

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity: We are looking for a machine learning engineer who has worked in search and personalization and is scrappy and pragmatic, using data and deductive reasoning to apply practical approaches into their algorithms. They’ll work directly with our VP of Data to create a search algorithm that improves the matching experience between clients and providers, with potential to bring Machine Learning to other surfaces across the company.&nbsp; What You’ll Be Doing:&nbsp; Design, develop, and deploy a scalable search ranking algorithm to enhance and personalize user experience on the Grow Therapy platform. Collaborate with data scientists to define and extract relevant features from large datasets. Implement machine learning models for search ranking, including training, evaluation, and optimization.&nbsp; Develop and maintain data pipelines and infrastructure to support the continuous improvement of the search algorithm. A/B testing design and analysis of performance differences between existing and new model variations to ensure confidence in positive business outcome improvements. You’ll Be a Good Fit if you have:&nbsp; Experience building and deploying machine learning models in the context of search ranking or recommendation systems. 5+ years of experience as a ML engineer or Data Scientist- ideally at an early stage or high growth startup - specializing in machine learning algorithms Past experience building algorithms from 0-&gt;1 and an entrepreneurial mindset Strong programming skills in Python and SQL.&nbsp; Experience with machine learning frameworks and libraries (e.g., TensorFlow, PyTorch, Scikit-Learn). Proficiency in working with large datasets, data preprocessing, and feature engineering. Knowledge of information retrieval, natural language processing, and ranking algorithms. Ability to work cross functionally with growth, engineering, product, and an executive team&nbsp; Knowledge and experience in best practices in applying MLOps in an organization with an emphasis on continuous development and deployment. Role Details:Employment Type: Full Time, ExemptBase Compensation:&nbsp;Zone 1 (NYC, SF, Seattle Metro Area, with an expectation of ~3 days per week in person): $218,000 - $269,000 USD annuallyZone 2 (All other US locations, including remote in NYC, SF, Seattle Metro Area): $207,000 - $255,000 USD annually The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Senior/ Staff ML Engineer, Recommendations Systems

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;What You’ll Be Doing:&nbsp; The Coding Supervisor will play a critical cross-functional role in shaping and supporting coding operations across Grow Therapy. You’ll partner with teams across Revenue Cycle Management, Clinical Excellence, and Payor Strategy to ensure clean claim submission, reduce coding-related denials, and support provider education around accurate documentation and code selection. This is a strategic role that combines coding expertise with operational rigor and process improvement. You’ll work across departments to proactively surface risks, resolve payor-specific coding issues, and help drive scalable solutions that support clinical quality and financial performance. You’ll be part of a remote-friendly team, reporting directly to the Insurance Operations Department, and you’ll contribute to workstreams that are foundational to Grow Therapy’s growth and compliance. Lead coding transformation initiatives across RCM, Clinical Excellence, Tech, and Payor Operations, ensuring coding accuracy, reducing denials, and improving efficiency. Drive denial management and recovery by owning analysis, root cause identification, and appeals workflows—feeding insights into upstream improvements. Partner cross-functionally with Payor Launch, Clinical, and Tech teams to ensure coding requirements, documentation standards, and system rules are built correctly from the start. Implement technology-enabled coding guardrails that minimize provider burden, expand coding coverage, and mitigate audit/reimbursement risk. Develop and maintain coding standards (SOPs, guidelines, education materials) that scale with growth and improve provider experience. Introduce automation and AI-forward solutions for coding review, denial prevention, and appeals processes, enabling proactive risk mitigation. Provide subject matter expertise in behavioral health coding, ensuring compliance, accuracy, and optimal reimbursement outcomes. Evaluate team structure and resourcing needs, making strategic recommendations for hiring or scaling. Lead or support special projects that advance Grow’s coding maturity—pushing toward 100% coverage, lower marginal cost, and sustainable growth. The salary range for this position is $90,844 - $106,000 USD. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. You’ll Be a Good Fit If: Experience: 3+ years in RCM with direct coding responsibilities; behavioral health coding preferred. Bonus if you’ve worked in high-growth or tech-enabled healthcare environments. Subject Matter Expertise: Deep knowledge of behavioral health coding guidelines, CPT/ICD coding, modifiers, and payor-specific requirements. Operational Performance: Proven ability to improve KPIs like denial rate, audit success, and coding coverage—leveraging data, processes, and technology. Problem-Solving: Skilled at diagnosing the root causes of coding and reimbursement challenges and building durable, scalable solutions. Tech-Forward Mindset: Excited by AI/automation opportunities, and able to translate coding expertise into tech-enabled workflows. Strategic &amp; Hands-On: Comfortable balancing execution of day-to-day coding work with ownership of larger organizational initiatives. Scaling Experience: History of building structure in fast-growth settings; able to formalize processes and evolve them quickly as needs change. Agility &amp; Collaboration: Thrive in a dynamic, cross-functional environment; a trusted partner who brings clarity and momentum. If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.&nbsp; Note: Please upload your resume in PDF format&nbsp;Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Supervisor, Coding

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity: We’re looking for an experienced Quality Operations Associate for our Insurance Operations team who is passionate about improving the landscape for mental healthcare. This role is designed to support Grow Therapy’s Credentialing and Insurance Operations functions by building robust quality assurance processes, auditing workflows, and ensuring operational compliance. The Operations Associate - Quality will help prevent errors, improve workflows, and ensure scalability as our operations expand. Eventually, you will serve as our go-to person for everything quality operations for the credentialing special projects team In this role, you will primarily be responsible for building and maintaining systems for quality analysis for our insurance operations infrastructure. This will involve researching, planning, and scoping out various insurance operations processes, implementing processes that enable us to be proactive with issue resolution, and building out metrics to help track the success of our operations. This will require great communication skills as well as an eye for detail and organization in order to manage the process from start to finish. What You’ll Be Doing:&nbsp; Audit workflows systematically: Conduct detailed audits of credentialing, enrollment, and special projects to ensure compliance and efficiency. Perform pre-launch QA: Validate new processes and automations before launch, ensuring compliance with regulatory and business requirements. Document findings and track remediation: Create structured reports, recommend solutions, and monitor implementation progress to ensure accountability. Develop and maintain QA frameworks: Build standardized methodologies, audit templates, and KPIs to measure and improve quality. Analyze historical processes: Identify recurring inefficiencies and propose systemic solutions to prevent future rework. Support cleanup projects: Partner with cross-functional teams to remediate legacy process issues and align with payor expectations. Apply structured methodologies: Use Lean Six Sigma or equivalent approaches to drive process improvements that scale effectively. You’ll Be a Good Fit If: 2+ years of QA, auditing, or operations analysis experience in healthcare, ideally within credentialing and enrollment. Strong understanding of healthcare provider onboarding, credentialing, and payor operations. Keen attention to detail and ability to identify downstream impacts of process changes. Excellent documentation and written communication skills. Experience applying structured process improvement methodologies (Lean Six Sigma certification preferred). Technical aptitude with tools like HubSpot, Jira, or Workato. Role Details:Employment Type: Full Time, ExemptBase Compensation: The base compensation range for this position is $90,844 - $117,000 USD annually. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. &nbsp; We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Operations Associate, Credentialing Special Projects (Quality)

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity: A Physician Partnerships Associate (AE) will play a crucial role in building, expanding and strengthening our physician referral network. They will be responsible for physician outreach, relationship management, and managing of data, ensuring a seamless and efficient experience for physicians referring patients to Grow Therapy for their Behavioral Health needs. They are proactive, detail-oriented, and excel at building lasting relationships with physicians. In this role, the Physician Partnerships Associate will be responsible for cold-calling physicians, introducing and promoting Grow’s ability to assist physicians in connecting their patients with Behavioral Health services, setting and conducting Demos with offices and then nurturing the office post referral. A key aspect of success in this position involves maintaining accurate and up-to-date physician lead records within HubSpot and Google Sheets, ensuring data integrity and consistency. This role also focuses on account management and relationship development, requiring regular follow-ups with referring physicians to foster long-term partnerships and ensure a steady flow of patient referrals. Additionally, the Associate will assess physicians' Behavioral Health referral needs, gathering insights from office managers and physicians to identify opportunities for enhancing Grow’s offerings. Collaborating with the Physician Partnerships team, they will develop and implement strategic approaches to better meet these needs. This position reports directly to the VP of Provider Experience and offers an opportunity to make a significant impact on Grow’s mission to make quality Behavioral Health Care accessible for everyone. What You’ll Be Doing:&nbsp; Physician outreach and engagement Account management and relationship development Data integrity and management within Hubspot and Google sheets Assess Behavioral Health referral needs of physicians, and strategize within Physician Partnership team to develop strategic approaches for effectively addressing them&nbsp; Cross-functional collaboration You’ll Be a Good Fit If: You have experience with outbound sales to physicians or clinical practices, are comfortable making a high volume of calls, and have a track record of meeting or exceeding conversion goals. You're a self-starter who thrives in fast-moving environments — you’re comfortable working independently, managing your own time, and driving progress without needing constant direction. You’re excited by the opportunity to help build a team from the ground up. You’re adaptable and resilient, able to stay focused and proactive even as systems, workflows, and priorities evolve. You’re excited by a mission-driven environment and want to play a hands-on role in expanding access to high-quality Behavioral Health care. You’re comfortable navigating both structured processes and ambiguity, adapting quickly to change while maintaining a solutions-oriented mindset. You’re a strong communicator who can explain complex ideas clearly — whether you're talking to a busy physician, office manager, or cross-functional teammate. Role Details:Employment Type: Full Time, ExemptBase Compensation: Zone 1 (NYC, SF, Seattle Metro Area): $71,045 base plus commission for $111,045 OTE Zone 2 (All other US locations): $65,000 base plus commission for $105,000 OTE The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Account Executive

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;What You'll Be Doing: We’re looking for a Business Operations Associate for the Clinical Team. This position works closely with the Clinical team on initiatives and projects to monitor performance, validate outcomes, identify improvement opportunities that can be leveraged strategically, clinically and operationally.&nbsp; You’ll be part of a remote-friendly team of clinicians and operations team members, reporting directly to our Sr. Manager of Business Operations, Clinical. Your responsibilities will include:&nbsp; Create scalable systems, automations, workflows and operational processes to support clinical quality operations Track and maintain metrics to monitor progress against clinical OKRs Identify and implement innovations to maximize quality, speed and efficiency of the Clinical Excellence team&nbsp; Salary range: $105,000 - $117,000 USD You'll Be a Good Fit If: You have at least 3 years of experience in business operations and strategy at a startup or consulting firm&nbsp; You have experience in automating manual processes&nbsp; You’ve worked alongside or within Clinical teams You’re proficient in Google sheets (required)&nbsp; You’re also skilled in building workflows in Hubspot (preferred) You have strong problem-solving skills with the ability to structure ideas, prioritize, scope, document, and communicate a clear plan of action&nbsp; If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.&nbsp; Note: Please upload your resume in PDF format&nbsp; &nbsp; We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Business Operations Associate, Clinical

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity: We are looking for a Clinical Product Specialist, AI Quality to join our Clinical Product team at Grow Therapy. As we deploy AI tools across our 20,000+ provider network, clinical safety and quality assurance becomes mission-critical. This role puts you at the center of that transformation. You will review outputs no one has seen before, contribute to real-time product improvements, and ensure our AI features are clinically safe, appropriate, and effective. It’s equal parts quality assurance, clinical judgment, and innovation, designed for a clinician who wants to shape the future responsibly. We are looking for someone with deep clinical expertise, a strong clinical quality mindset, and a working understanding of how AI tools support care delivery. You will help shape how cutting-edge AI tools are evaluated, validated, and responsibly scaled in clinical workflows. Working cross-functionally, you will identify safety risks, assess therapeutic appropriateness, and uphold clinical standards across a growing portfolio of AI-powered features. What You’ll Be Doing: Conducting systematic quality reviews of AI-generated outputs across features, identifying clinical risks and surfacing safety issues Defining and refining clinical QA protocols, guardrails, and escalation pathways for new and existing AI features Contributing to clinical incident escalation and triage processes for flagged risks Collaborating with Product and Engineering to iterate on model behavior and prompt design based on clinical appropriateness and safety Supporting the development of safety metrics and dashboards with the Data team&nbsp; Collaborating on tooling improvements to scale clinical QA, including automated review systems and evaluators Providing clinical expertise during product development sprints and launch planning, including provider training and enablement for new AI tools Partnering with Clinical Excellence, Product, Engineering, and Legal teams to ensure clinical and regulatory alignment across the AI product portfolio Supporting general product initiatives as needed, including clinical evaluation of new features, provider-facing enablement content, and go-to-market activities You’ll Be a Good Fit If: You hold an active clinical license (LCSW, LMFT, LPC, or Psychologist) and have at least 4–5 years of direct clinical experience, with strong clinical judgment and a deep understanding of therapeutic appropriateness Experience with quality assurance/improvement, clinical review, supervision, or clinical documentation Experience with AI/ML tools, digital health platforms, and healthcare technology Strong analytical skills and systematic approach to evaluating clinical outputs at scale Understanding clinical risk assessment and safety protocols, and can identify when care deviates from evidence-based standards Strong knowledge of evidence-based practices and clinical outcome measurement Ability to work cross-functionally with Product, Engineering, and Clinical teams in a fast-paced environment Nice To Have: Experience with measurement-based care, clinical research, or quality improvement initiatives Exposure to telehealth workflows or technology-enabled care deliveryExperience supporting go-to-market activities, provider training, or clinical enablement Knowledge of clinical documentation standards, compliance expectations, or healthcare regulations Role Details: Employment Type: Full-Time, Exempt The base compensation for this position is $122,000 - 143,000 USD. Please Note:&nbsp; Grow Therapy adjusts base salary based on geographic location, leveling, and experience, so your compensation could land anywhere within the posted range. &nbsp; We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Clinical Product Specialist, AI Quality

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; The Clinical Quality Specialist plays a pivotal role in supporting providers who partner with Grow Therapy.&nbsp; You’ll be part of the Clinical team working to help providers achieve the highest standards of care, clinical outcomes, and client satisfaction. This position is responsible for outreaching licensed therapists and prescribers to strengthen their skills and knowledge, promote continuous quality improvement, and ensure that clinical practices align with regulatory requirements and best practices in the field. The Clinical Quality Specialist will work collaboratively with the Clinical team to drive excellence in client care and contribute to the overall mental health outcomes of care. What You’ll Be Doing:&nbsp; Serving as the clinical point of contact for providers Conduct outreach to contracted providers to support best practices and documentation competency Review and respond to low-level client complaints and support payor quality reviews Help foster a culture of collaboration, curiosity, and open communication among providers You’ll Be a Good Fit If: Active, unrestricted clinical license (e.g., LCSW, LMFT, LPC, PsyD, PhD) 1-3 years of experience in clinical work and/or quality assurance, auditing, compliance in a behavioral health environment or at the payor level&nbsp; Familiarity working with or supporting clinical or frontline teams, with an understanding of documentation standards, risk awareness, and service expectations. Exceptional written communication skills, particularly in creating clinical guidance and educational materials for providers Familiarity with digital behavioral health platforms, EHRs, or telehealth-based care models Role Details:Employment Type: Full Time, ExemptBase Compensation: The salary range for this position is $105,000 - $117,000 USD annually.&nbsp; The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Clinical Quality Specialist

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; We are looking for a Director of Engineering to help the Match Success deliver world-class software that significantly impacts the mental health landscape. You’ll be part of a remote-friendly team of engineers reporting directly into the VP of Engineering.&nbsp; What You’ll Be Doing:&nbsp; Partnering with leaders across product, design, and data to deliver on the product roadmap for impactful areas such as our marketplace, our provider onboarding, and scheduling with the ultimate goal of helping more clients find the right provider for them.&nbsp; Collaborating with stakeholders to prioritize projects and balance new feature development with technical debt reduction and infrastructure improvements. Working closely with the managers and engineers in your organization to improve engineering efficiency, reduce technical debt, and engender best practices Coaching your management team through career growth through mentorship and timely&nbsp; and actionable feedback Contributing to solving cross-engineering challenges and driving engineering-wide initiatives&nbsp; You’ll Be a Good Fit If You Have:&nbsp; 6+ years of experience as a people manager who has successfully built and led high performing teams&nbsp; 3+ years of experience as a Director&nbsp; A strong technical background, with experience as a software engineer A history of building strong cross-functional relationships that help your teams deliver impactful user experiences Experience working in fast-paced startup environments BS in Computer Science or related field, or equivalent experience Role Details:Employment Type: Full Time, ExemptBase Compensation: The base compensation range for this position is $250,000-$295,000 USD Annually. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. *NOTE: This role requires someone who is based in either the New York City or San Francisco metropolitan areas.&nbsp;We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Director of Engineering

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity: This is your chance to redefine how mental health care is delivered. As Director of Product, Care Connections, you’ll lead an extremely strategic and innovation-driven&nbsp;product&nbsp;surface&nbsp;area&nbsp;at&nbsp;Grow Therapy The Care Connections pillar is focused on enhancing therapeutic relationships and outcomes by bridging in-session therapy with personalized, between-session support. This pillar is responsible for high-impact areas including our client mobile app, telehealth platform, and AI-powered care features. You’ll partner closely with the VP of Product, CTO, other key leaders, and a stellar product team to develop and execute on a bold product vision that leverages AI to transform how both clients and providers engage throughout the care journey. What You'll be Doing:&nbsp; Own and evolve the product vision for the Care Connections pillar, building AI-enabled in- and inter-session experiences that support continuous care. Lead a team of product managers to ship high-leverage client and provider-facing features across mobile app and web. Identify new opportunities and drive innovation across greenfield product spaces. Collaborate cross-functionally with engineering, design, data, clinical, and go-to-market teams to define roadmaps and ship high-quality products. Contribute hands-on as a “player/coach” – willing to dig in on strategy, user research, and product execution. Drive alignment across executive stakeholders and inspire your team toward bold product outcomes.&nbsp; You’ll Be a Great Fit If You Have: 10+ years of product experience, with 4+ years managing high-performing product teams. Experience with AI/LLMs and a strong interest or passion for leveraging them in product development. Proven track record of leading consumer-facing product initiatives, mobile a plus. Comfortable working in fast-paced, greenfield environments. Hands-on approach with a bias toward action and ownership. Nice-to-Haves: Background in health tech or digital health startups. Experience at high-performing, venture-backed startups. Mobile product experience Role Details: Employment Type: Full-Time, Exempt Base Compensation: The base compensation range for this position is $275,000-$325,000 USD annually. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. Please Note: This role is hybrid based out of the New York City metropolitan area, the San Francisco Bay Area, or the Greater Seattle area.&nbsp;&nbsp; &nbsp; We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Director of Product, Care Connections

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;What you’ll be doing: As Engineering Manager for Provider Showcase team, you will lead a full-stack web squad whose charter is to: Provider Showcase Team – Build and optimize the tooling that powers provider profile pages and marketplace listings, unlocking conversion and retention for both therapists and clients. Your remit spans roadmap ownership, architectural direction, people leadership, and cross-functional alignment. You’ll report to the VP of Engineering and work closely with Product, Design, Marketing, and Data to deliver measurable business impact. Core responsibilities Technical leadership Set the architectural vision for AI driven assisted editing features for Provider Profiles. Build core systems like Provider Tasks, Login, and ship experiments to improve the usability of our Provider tools. Team management Hire, mentor, and inspire a high-performing group of full-stack engineers (React/Next.js, Python, GraphQL, Postgres, Redis, etc.). Foster a culture of learning, psychological safety, and inclusive collaboration. Growth &amp; experimentation Partner with Growth and Data Science to design, analyze, and ship experiments that accelerate user acquisition, activation, and retention. Translate insights into product increments and technical improvements. Cross-functional collaboration Align with Product, Design, and Business Operations on strategy, priorities, and OKRs. Communicate trade-offs clearly to executive stakeholders, balancing near-term wins with long-term platform health. Strategic planning Own a 12- to 24-month roadmap that connects company-level goals to actionable engineering milestones. Advocate for the engineering voice in provider profile and marketplace initiatives. You’ll be a great fit if you: Bring 8+ years of professional software engineering experience with 5+ years leading teams—including at least two years focused on building systems used by mental health or healthcare professionals. Have managed or worked closely with full-stack web engineers delivering React/Next.js (or similar) front-ends and Node/Go/Python (or similar) back-ends. Can translate ambiguous product and growth hypothesis into measurable engineering work. Thrive in a fast-paced, Agile environment and excel at conflict resolution, coaching, and stakeholder management. Communicate crisply in written and spoken form with distributed, cross-functional teams. Hold a Bachelor’s or Master’s in Computer Science, Engineering, or equivalent experience. Role Details:Employment Type: Full Time, ExemptBase Compensation: The base compensation range for this position is $228,000 - $285,000 USD Annually. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.&nbsp; For this role, candidates must be based within commuting distance of one of our hubs in New York, NY; Seattle, WA; or San Francisco, CA, and can commit to an expectation of being in the office approximately three days per week.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Engineering Manager/Senior Engineering Manager, Provider Showcase

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity: Grow Therapy is looking for an iOS developer to help us ship our first mobile application.&nbsp; As an iOS Engineer, you will be a key member of our mobile development team, laying the foundation for our new mobile app. You'll be responsible for designing, developing, launching, and maintaining our iOS application. You will work closely with product managers, designers, and other engineers to deliver a high-quality, reliable, and performant app using Swift. This role requires a deep understanding of iOS development best practices and a passion for building exceptional user experiences.&nbsp; What You’ll Be Doing: Design and build an advanced, scalable iOS application using Swift. Collaborate with cross-functional teams to define, design, and ship new features. Write clean, maintainable, and testable code while adhering to best practices. Troubleshoot, identify, and resolve performance bottlenecks, bugs, and other technical issues. Stay up-to-date with the latest trends and advancements in iOS development. Drive architectural decisions, proposing and implementing innovative solutions to complex problems. You’ll Be a Good Fit If You Have:&nbsp; A bachelor’s degree in Computer Science, Engineering, or related field, or equivalent work experience. 3-5 years of experience in iOS app development with a strong focus on Swift. Proven experience with iOS frameworks such as UIKit, Core Data, Core Animation, and Core Graphics. Deep understanding of Apple’s design principles and interface guidelines. Use modern AI tools (e.g., Cursor, GitHub Copilot) to boost your productivity and focus on higher-leverage problems. Strong problem-solving skills and attention to detail. Excellent communication skills, with the ability to articulate complex technical concepts clearly and concisely. Role Details: Employment Type: Full Time, Exempt Base Compensation: The base compensation range for this position is&nbsp;$150,000 - $221,000 USD annually.&nbsp; The base compensation for this role will vary depending on several factors, including relevant experience and qualifications.&nbsp;We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

iOS Engineer

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; We’re seeking a people-first Manager, Client Billing Support to build and scale a best-in-class Billing Support experience for our Providers (therapists and mental health professionals) and their Clients. In this role, you’ll be a key part of our customer experience team, driving strong relationships and high CSAT scores in alignment with Grow’s mission to make quality mental healthcare accessible to all. You’ll build scalable processes, empower your team, and partner cross-functionally, including with Product and other stakeholder teams to reduce friction and deliver a seamless support experience. What You’ll Be Doing:&nbsp; Lead, coach, and motivate a team of Customer Support Specialists to deliver timely, accurate, and empathetic support across phone and chat. Own team performance metrics (tickets per day, time to response, resolution rates, CSAT, quality) and drive accountability through coaching, development, and clear growth paths. Use data to uncover issues, spot trends, and implement process improvements. Equip your team for success by ensuring the right tools, resources, and policies are in place. Partner across the Support Org to remove roadblocks, align on best practices, and advocate for providers and clients with an empathy-driven approach. Collaborate cross-functionally with Insurance Operations, Product, Legal &amp; Compliance, and Clinical teams to uphold industry best practices, ensure HIPAA compliance, and drive efficient, accurate, and customer-focused billing support processes. Demystify insurance concepts (e.g., copays, deductibles, coinsurance) so that customers can easily understand them while maintaining a strong understanding of Grow’s billing practices and policies. Partner with internal teams to ensure accurate, transparent communication and provide customers with clear, empathetic support throughout the billing process. You’ll Be a Good Fit If: You have strong experience leading specifically in Customer Service or Support, particularly in channels like Live Chat and Phone (both Inbound and Outbound) Support You have past experience leading a team of 8-10 people to achieve specific and measurable goals. Bonus points if you’ve grown the team! You're an empathetic leader who prioritizes the well-being of both the team and customer experience, and aims to keep both top of mind when decision making. You have experience with insurance benefits and being able to explain complex medical insurance concepts to customers, such as how copays, coinsurance and deductibles work You have a basic understanding of how to verify and check benefits across a variety of platforms, such as Claim MD or Availity (with medical coding / billing experience a plus!) You are comfortable with numbers and have a data-driven mindset. You’ve built metrics around time to respond / time to resolution, and use that data to drive decisions. You have strong communication skills and can quickly and succinctly present your ideas to company executives. You have strong conflict resolution and de-escalation skills, able to guide the team in handling escalated customer situations with empathy and professionalism. Role Details:Employment Type: Full Time, ExemptBase Compensation: The base compensation range for this position is $116,000 - $129,000 USD. annually The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Manager, Client Billing Support

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;Role: Manager of Talent Acquisition Operations - Contractor Employment Type:&nbsp;Contract, 1099, 6-8 months&nbsp; Full Time: 40 hrs/week Pay Rate: $63/hr - $77/hr What You’ll Be Doing:&nbsp; Grow Therapy is hiring a Manager of Talent Acquisition Operations on a 6 month contract basis to manage and enhance the core systems that power our hiring engine. This role will support a remote-friendly Talent team, report directly to the VP of Talent Acquisition, and will lead initiatives that improve processes, tools, and team efficiency across the full recruiting lifecycle. The ideal candidate will be based within a commutable distance to New York City and be able to work out of our NYC Hub on a hybrid basis.&nbsp; Your responsibilities will include:&nbsp; Act as the primary owner of key recruiting technologies (e.g., ATS, CRM, scheduling tools) and manage system optimization. Identify opportunities for workflow enhancements, and ensure process adherence from TA and Hiring teams. Partner with the TA leaders to build and maintain recruiting dashboards that drive transparency and inform strategic decisions across TA and the business. Design and implement scalable processes, programs, and systems (e.g., interviewer training, referral processes, documentation) that improve speed and quality of hire and are in alignment with our values. Partner with our Employer Branding Manager to direct and execute branding initiatives focused on attracting and securing top talent. Collaborate cross-functionally with Finance, People, and IT to align hiring operations with business goals and headcount plans. Provide oversight to our TA coordinators and assist with high priority scheduling needs and high touch candidate experience touchpoints. You’ll Be a Good Fit If:&nbsp; You’ve led recruiting operations or coordination functions and understand how to scale processes in a fast-paced environment. You’ve acted as the system admin and are familiar with maintaining recruitment tools, specifically Greenhouse, Gem, and Modernloop. You’re fluent in recruiting data and reporting, and can turn insight into action that drives business outcomes. You’re a project manager by nature: highly organized and process-driven, with a mindset for continuous improvement and automation. You’re a collaborative partner who thrives at the intersection of people, tools, and strategy — and you enjoy balancing day-to-day execution with long-term planning. &nbsp;We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Manager of Talent Acquisition Operations - Contractor

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity: We’re looking for an experienced Operations Associate for our Insurance Operations team who is passionate about improving the landscape for mental healthcare. You’ll play an essential role in ensuring that our credentialing team has the appropriate technological infrastructure in place to grow our provider base, get our providers in-network with the insurance companies, and obtain reimbursement for services to enable continued engagement and growth. You’ll thrive in this role if you love learning new software to enhance productivity and figuring out how to automate processes that are tedious and manual. As you get to know our internal systems better, you’ll have the opportunity to expand your impact into different areas of the business, and you’ll eventually become the go-to person for a myriad of responsibilities.In this role, you will primarily be responsible for building and maintaining systems for submitting our insurance applications and rosters. This will involve researching, planning, and scoping out the process, implementing the protocol for our Credentialing Assistants to follow, and building out metrics to help track the success of our operations. This will require great communication skills as well as an eye for detail and organization in order to manage the process from start to finish. What You’ll Be Doing:&nbsp; Build and maintain automated workflows to keep our processes running smoothly. You may do this yourself or you may work with our Engineering team to help them develop and implement high-value features for our platform. This work will directly impact our ability to expand access to care nationally! Design and execute complex analyses to support decision making within Insurance Operations and across departments at Grow. Own and monitor metrics that track the health of our Insurance Operations. You’ll be responsible for identifying problems that may arise in our processes then working towards a solution. Collaborate closely with our Growth, Customer Support, and Technology teams to ensure stellar operational performance and service while we scale. You’ll Be a Good Fit If: Problem Solver. You’re able to identify business challenges based on metrics and analyses, and you’re ready to recommend solutions to improve business processes. Mission-Driven. You’re here to change the world, and you’re always connecting your work back to the importance of the Grow Therapy mission. Agile. You thrive in a fast-paced, unpredictable environment, and you’re able to pivot as new priorities emerge. Team Player. You’re collaborative by nature, relish in camaraderie and group wins, and are looked to by your colleagues as a steadfast partner and source of encouragement. Excel Guru. You know your way around spreadsheets, and you’re able to write complex formulas and pivot tables.&nbsp; Intermediate to advanced command of SQL. Previous experience with HubSpot, Zapier, Java Script, Python and/or other automation tools is a bonus, but we prioritize capability over experience and are excited to invest in your professional growth. Role Details:Employment Type: Full Time, ExemptBase Compensation: The base compensation range for this position is $90,844 - $117,000 USD annually. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. &nbsp; We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Operations Associate, Credentialing Special Projects

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; Grow Therapy seeks a training specialist focused on facilitation and dedicated to fostering teammate growth, capability, and long-term career success through impactful learning experiences. The ideal candidate has practical experience in helping their peers meet and exceed their goals through coaching and mentoring. As a strategic resource for cross-functional operations, you will work together with team leads, managers, and subject matter experts to identify performance trends and learning needs. You will work with your Learning &amp; Development teammates to create, update, and deliver engaging enablement programs through various modalities, including live onboarding sessions, skill development labs, group and individual coaching, and just-in-time learning resources. You will nurture a culture of continuous improvement and supportive accountability by integrating learning and feedback into daily workflows, cultivating strong relationships throughout the organization, and consistently tracking learning outcomes and engagement. Each program you promote will empower teammates to thrive, speed up onboarding and proficiency, reinforce critical skills, and contribute to a robust learning culture across Operations. What You’ll Be Doing:&nbsp; Deliver high-quality onboarding experiences for new teammates, ensuring they feel confident, capable, and connected from day one. Facilitate engaging, actionable live training sessions across onboarding, upskilling, and reskilling programs—virtual or in-person, including during leadership or offsite gatherings. Mitigate risk and improve accuracy by training staff on compliance with HIPAA, CMS, and payer-specific requirements. Use data to identify gaps and implement training that improves billing, collections, and denial management KPIs. Bridge knowledge gaps between RCM and other departments, including Clinical, Billing Support, and Credentialing. Serve as a coach and learning partner for teammates post-onboarding, supporting them through role transitions, skill growth, and career conversations. Partner with team leads, managers, and quality assurance analysts to identify performance trends and learning opportunities to co-design targeted interventions. Support teammates in developing core competencies through group coaching, learning labs, and individual check-ins. Embed learning into daily workflows, enabling just-in-time learning and reinforcing key behaviors through job aids, practice, and feedback loops. Advocate for the learner perspective—raising themes, challenges, and successes to the Enablement and Operations leadership teams to inform priorities. Collaborate with instructional designers and enablement peers to create and evolve learning content based on facilitation feedback and learner needs. Track and report on learning outcomes, engagement, and behavioral shifts to measure impact and inform strategy. Contribute to the ongoing development of our learning culture, recommending new facilitation formats, coaching frameworks, and peer-to-peer development opportunities.&nbsp; You’ll Be a Good Fit If: You have hands-on experience with practice management systems and electronic health records. You have a proven track record of developing and delivering RCM training to front-line staff and/or cross-functional teams. You have a proven ability to support team members in achieving skill growth and job readiness. You are passionate about teammate success and view learning as a long-term career enabler, not just a one-time event. You’ve previously supported customer-facing teams, especially in Tech, HealthTech, or healthcare operations, and understand the fast-paced, dynamic nature of support roles. You have strong facilitation skills and enjoy leading interactive learning sessions, both in onboarding and ongoing development. You are comfortable coaching teammates one-on-one or in small groups to help them gain clarity, confidence, and capability in their roles. You are energized by building meaningful relationships with learners, team leads, and managers, and are a trusted advocate for frontline success. You understand adult learning principles and can create psychologically safe learning environments that support diverse learning styles and growth needs. You’re confident navigating ambiguity, can prioritize and self-manage, and aren’t afraid to ask questions or propose new ideas. You value feedback as a growth tool—for yourself and the teammates you support—and use it to drive continuous improvement. You have familiarity with various payor types, including commercial insurance, Medicaid, Medicare, and managed care. You are comfortable using a toolset that includes a learning management system (LMS), design tools (e.g., Canva), reporting suite (e.g., Looker), Slack, Google Suite, and Zoom to deliver and measure learning experiences. Role Details:Employment Type: Full Time, ExemptBase Compensation: The base compensation range for this position is $69,000 - $77,000 USD Annually. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Operations Trainer I, Revenue Cycle Management

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; We’re looking for an experienced Provider Enrollment Specialist who is passionate about improving the landscape for mental healthcare. In this role, you’ll own the credentialing processes for 10-20 of our payors, so you’ll play a key role in getting our providers in-network with some of the country’s largest health plans.&nbsp; What You’ll Be Doing:&nbsp; Ensuring our providers are credentialed in a timely manner by monitoring and maintaining the end-to-end submission process for 10-20 of our payors. Monitor our submission processes to make sure that all applications are submitted within SLA. Understand our submission protocols and update them as needed. Manage Virtual Assistants/BPO throughout this process.&nbsp; Monitor the follow up process applications, and communicate with the payors directly to ensure that applications are staying on-track. Conduct regular reviews to validate the accuracy of our internal credentialing data against the payor’s data to ensure our credentialing data serves as a source of truth across the organization. Maintain documentation for each process to ensure smooth operations. Work with the Revenue Cycle Management team on any Credentialing related claim denials. Assist in building out new payor operations as we onboard new payors. Create the Submission Protocol for new payors so that applications can be submitted in a standardized format. Work with the payor to understand the best way to follow up on applications, and document the process accordingly. Determine the best way to regularly review the accuracy of internal credentialing data whether it be requesting a report from the payor or checking a portal. Provide a synthesis of each payor’s credentialing operations to the Manager, Provider Enrollment on an as needed based off the data you’re monitoring in our credentialing system Manage special projects as needed You’ll Be a Good Fit If: You’re a behavioral health enrollment expert. You’ve communicated with payors directly in the past, and you meet the following requirements: You’re great at problem perception and escalating when you need help. You know when you need to loop someone in because you’re not getting what you need or something seems off. You have excellent communication skills.&nbsp; You have the ability to be persuasive and credible with a wide variety of audiences both internal and external. You know how to hold people accountable. You drive clarity on what’s needed to get something done, and you ensure deadlines are met. You’re tech savvy. You’ve efficiently learned new software in the past, and you’re willing to learn HubSpot, Verifiable, Slack, and Excel if you don’t know how to use them already. You’re comfortable with a face-paced, high growth environment. Role Details:Employment Type: Full Time, Non-ExemptBase Compensation: The base compensation range for this position is $26.44 - $29.81 USD Hourly The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Provider Enrollment Specialist

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity: We are looking for a QA Engineer with a strong background in the software development life cycle. You’ll help us deliver features to Grow Therapy providers and clients that deliver the data, tools, and support they need to establish deep connections with each other, unlock lifelong mental health support, and drive positive mental health outcomes. This is an exciting opportunity for a passionate, mission-aligned QA engineer to make an immediate impact on our rapidly scaling team.What You’ll Be Doing:&nbsp; Maintain and improve the quality and reliability of the application through daily smoke testing and exploratory testing Collaborate with cross-functional stakeholders to build and run test plans for large feature launches Identify improvements in QA processes to improve software development life cycle Own end-to-end defect tracking and resolution processes Serve as the subject matter expert on team’s surface area and how it interacts with other team surface areas&nbsp; Analyze complex systems to identify high-risk areas and test scenarios which will be challenging to verify. Design and execute test cases that go beyond happy-path scenarios, including edge cases, negative testing, and boundary conditions. You’ll Be a Good Fit If: You have 3+ years of proven Manual QA experience in a high-growth, fast-paced environment. You pride yourself on your attention to detail and customer empathy to ensure we are providing a best-in-class experience to our users. You have a strong bias for action and can drive value with little-to-no guidance. You enjoy communicating effectively and building relationships with both technical and non-technical stakeholders. You welcome ambiguity and leverage structured thinking to solve problems. You have excellent cross-functional skills and the ability to switch between projects quickly. Nice to Have’s: Prior experience working across multiple engineering teams. QA automation experience. Accessibility testing experience (WCAG) Experience testing AI-driven features or using modern AI tools to boost your productivity. Exposure to health-tech data / EHR integrations. Role Details: Employment Type: Full-Time, Exempt Base Compensation: The base compensation range for this position is $120,000-$135,000 USD annually. Please Note:&nbsp; Grow Therapy adjusts base salary based on geographic location, leveling, and experience, so your compensation could land anywhere within the posted range.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

QA Engineer II (Manual)

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; The Physician Partnerships Coordinator (SDR) will be on the front lines of Grow Therapy’s mission to expand access to high-quality Behavioral Health care. This role is all about cold outreach, hustle, and empathy—engaging physicians (PCPs, OB/GYNs, Pediatricians) through high-volume outbound calls to introduce Grow’s services and spark interest in partnering to support their patients’ mental health needs. As the first point of contact, you are the voice of Grow—representing us with professionalism, warmth, and empathy, even in fast-paced, transactional interactions. You'll also play a key role in ensuring data quality and CRM hygiene, maintaining clean and accurate records of outreach activity, lead status, and physician insights in HubSpot and related tracking tools. This position is ideal for someone energized by cold calling and metrics-driven environments, who thrives in overcoming rejection, learning from every call, and improving each day. Your feedback from the field will help inform messaging strategies and can even shape how Grow evolves its physician-facing experience. This role reports directly to the VP of Provider Experience and offers the opportunity to help build the foundation of our national physician referral network—one cold call at a time. What You’ll Be Doing:&nbsp; High-volume physician outreach and engagement via cold calling (~200–300 calls/week), focusing on Primary Care Physicians, OB/GYNs, and Pediatricians, with the goal of consistently booking qualified intro demos. Break through gatekeepers with grit and professionalism, using thoughtful, clear messaging to earn time and trust from busy physicians and office staff. Maintain data integrity by logging outreach activity, lead details, and call outcomes accurately and promptly in HubSpot and Google Sheets, ensuring complete and reliable pipeline tracking. Identify patterns and share learnings from front-line conversations with physicians and staff, contributing valuable feedback to inform targeting, messaging, and process improvements. Collaborate cross-functionally with teammates and leadership to test and refine outreach approaches, and occasionally surface insights to product or operational teams when relevant. Represent Grow Therapy with empathy and clarity, balancing the drive for results with an understanding of physician workflows and the importance of patient care. You’ll Be a Good Fit If: You have experience in outbound sales, especially to physicians or clinical practices, and are comfortable making 200+ calls per week with the grit and stamina to push through rejection and gatekeepers. You're a self-starter who thrives in a fast-paced, high-growth environment—able to manage your time independently, stay organized, and consistently deliver results without needing constant oversight. You're energized by the opportunity to help build something from the ground up, contributing to both process and culture as a founding member of a growing team. You’re resilient and adaptable—able to maintain focus, motivation, and a sense of humor as priorities shift and systems evolve. You’re motivated by mission-driven work, and you’re excited to be on the front lines of expanding access to high-quality Behavioral Health care. You’re comfortable working in ambiguity and thrive in balancing structured goals with fluid day-to-day realities, always maintaining a solutions-oriented mindset. You’re a clear, thoughtful communicator who can distill complex ideas quickly—whether speaking with a busy physician, a skeptical office manager, or a cross-functional teammate. Role Details:Employment Type: Full Time, Non-ExemptBase Compensation: The base compensation range for this position is Zone 1 (NYC, SF, Seattle Metro Area): $60,115 USD base plus commission for $80,115 OTE Zone 2 (All other US locations): $55,000 USD base plus commission for $70,000 OTE The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Sales Development Representative

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; We’re seeking a seasoned Senior Business Recruiter to drive hiring for our corporate (Ops, G&amp;A, and GTM) roles at Grow Therapy. You will own a high volume of requisitions and will partner closely with hiring managers to deeply understand team priorities, role requirements, and long-term business goals. In this role, you will manage a high-impact recruiting pipeline, leveraging data to influence hiring decisions, optimize recruiting processes, and continuously measure requisition performance. The ideal candidate will be passionate about Grow Therapy’s mission to expand access to mental healthcare, bringing that enthusiasm into every candidate interaction to help us attract and hire the most talented team in our space. This position is based in San Francisco or New York. What You’ll Be Doing:&nbsp; Manage the full-cycle recruitment process from role kick-off to close, including managing pipelines in Greenhouse, strategic sourcing, and maintaining a strong flow of recruiter screens. Own roles across all levels from entry-level to senior leadership (e.g., Director+). Partner strategically with hiring managers and department leaders to gain a deep understanding of technical requirements, advise on interview panels, and inform hiring decisions. Demonstrate success in fast-paced, scaling environments where proactive outreach, process efficiency, and metric-based performance are key. Build and execute advanced sourcing strategies on platforms like LinkedIn, Gem, and other sourcing channels to engage top-tier passive talent. Use data and funnel analytics to drive decisions that improve recruiting efficiency, optimize pipelines, and influence hiring managers. Deliver an exceptional candidate experience, ensuring timely and clear communication while effectively selling Grow Therapy’s mission and technical vision. You’ll Be a Good Fit If: You have 8+ years of recruiting experience, with at least 5 years focused on corporate roles in high-growth, scaling organizations. You are a highly skilled sourcer who enjoys building outbound pipelines to attract top technical talent, including passive candidates. You have a strong understanding of recruiting best practices, including evaluating competencies and collaborating with leaders. You have experience with recruiting tools like Greenhouse, Ashby, Gem, and LinkedIn Recruiter.&nbsp; You thrive in fast-paced, high-volume recruiting environments, balancing multiple requisitions while maintaining quality and efficiency. You are passionate about mental health and accessible therapy, and you can effectively communicate Grow Therapy’s mission to candidates. You have excellent communication, interpersonal, and stakeholder management skills, with a track record of influencing hiring teams. You live in or can easily commute to San Francisco or New York. Role Details:Employment Type: Full Time, ExemptBase Compensation: The base compensation range for this position is $142,000 - $159,000 USD annually. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.&nbsp;We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Senior Business Recruiter

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity: We are looking for a Senior Data Analyst to help us drive data-driven insights and reporting in Product at Grow Therapy, and who will work on a variety of reporting, analytics, testing, and forecasting projects. You’ll be part of a remote-friendly team of analysts, data scientists, and engineers reporting up into our Data Analytics Manager. This role will support our Care Connections product group. What You’ll Be Doing: Develop data-driven business insights and work with cross-functional partners to find opportunities and recommend prioritization of product, growth, and optimization initiatives Collaborate with data scientists and engineers to build and improve on the availability, integrity, accuracy, and reliability of data logging and data pipelines Refine ambiguous questions and generate new hypotheses about the product and business through a deep understanding of the data, our customers, and our business Build and enable others to build business critical dashboards by developing scalable datasets in close collaboration with stakeholders. Design experiments across our multi-sided marketplace and interpret the results to draw detailed and impactful conclusions. Partner with Product and Engineering to guide the development of AI features through insights, metric design, and performance evaluation. You’ll Be a Good Fit If:&nbsp; You have 5+ years proven experience in using analytics to tackle complex business problems that cross multiple product/project areas and teams, ideally in a high-growth, fast-paced environment. You have advanced SQL and basic Python expertise, intermediate understanding of experimental design (such as A/B experiments) and causal inference methods. You are a wizard at building business critical dashboards/data visualizations (ideally within Looker, with strong LookML expertise)&nbsp;&nbsp; You love data storytelling, creating a compelling narrative by extracting insights from data, and summarizing learnings / takeaways for executives. You enjoy communicating effectively and building relationships with both technical and non-technical stakeholders. You deeply value the importance of expanding access to mental health care. Role Details: Employment Type: Full-Time, Exempt Base Compensation: The salary range for this role is $135,000-$155,000 USD annually. Please Note: Grow Therapy adjusts base salary based on geographic location, leveling, and experience, so your compensation could land anywhere within the posted range. &nbsp; We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Senior Data Analyst

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity: As a Senior Engineering Manager for our Platform Team, you will oversee the design, development, and evolution of our infrastructure, CI/CD pipeline, and services. You will be an essential leader, responsible for guiding highly skilled engineers to drive our architecture forward, ensuring our systems remain reliable, efficient, and adaptable. Your will help to remove roadblocks, establish best practices, and mentor engineers to reach their full potential. You’ll collaborate across teams to align goals and drive impactful change, ultimately enabling our product teams to innovate faster. You’ll be part of a remote-friendly team of engineers reporting directly into the Senior Director of Engineering for the Internal Foundations group. &nbsp; What You'll Be Doing: Technical Leadership: Drive architectural vision and implementation across the platform, ensuring scalability, performance, and security. Team Management: Mentor, guide, and inspire a team of engineers, fostering a culture of growth, collaboration, and innovation. Cross-functional Collaboration: Work closely with product managers, engineering managers, engineers, and other stakeholders to define platform strategy, priorities, and OKRs. Strategic Planning: Develop and communicate a long-term platform roadmap, balancing immediate needs with strategic goals. Role Details:&nbsp; Employment Type: Full-Time, Exempt Base Compensation: The base compensation range for this position is $228,000 - $285,000 USD annually. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.&nbsp; For this role, candidates must be based within commuting distance of one of our hubs in New York, NY; Seattle, WA; or San Francisco, CA, and can commit to an expectation of being in the office approximately three days per week. &nbsp;We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Senior Engineering Manager, Platform

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; We are looking for a Senior IT Engineer to help us automate the IT processes for Grow Therapy, and who will work on workflow automation, systems integration, and scalable infrastructure improvements. You’ll be part of a remote-friendly team of six IT professionals reporting directly into the Director of IT.&nbsp; What You'll Be Doing: Design, build, and maintain automated workflows for onboarding, offboarding, access changes, and SaaS app provisioning using Okta Workflows, Python scripts, and third-party APIs Lead cross-functional automation projects by gathering requirements from IT support, Security, HR, and business stakeholders to deliver scalable solutions that reduce toil and improve consistency and security Evaluate and apply the right automation tools (e.g., scripting, low-code platforms, integration middleware, or AI-driven solutions) to solve a wide range of IT and business process challenges Own technical documentation, change control submissions, and rollout planning to ensure automation is auditable, supportable, and aligned with IT governance practices. Strong project management skills are required. Continuously monitor and improve automation coverage, identifying bottlenecks, system gaps, and areas where automation can unlock scalability You’ll Be a Good Fit If:&nbsp; Proven hands-on experience with Okta Workflows, including designing and maintaining complex identity automation flows Track record of leading projects from requirements gathering through to implementation and maintenance, ideally in a fast-paced or startup environment Strong proficiency in AI tools and platforms and how they can be leveraged to optimize IT operations, with experience building scripts and tools that automate repetitive IT tasks.&nbsp; Python or other scripting experience integrating SaaS platforms via APIs, including user provisioning, access control, and data sync use cases is a big plus Role Details: Employment Type: Full-Time, Exempt The compensation range for this position is $115,000 - 145,000 USD. Please Note:&nbsp; Grow Therapy adjusts base salary based on geographic location, leveling, and experience, so your compensation could land anywhere within the posted range.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Senior IT Engineer

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; If you or a loved one has ever tried to find an in-network therapist, you may know how difficult it can be—not only to find the right fit, but also to navigate the complexities of health insurance coverage. We are hiring a member of our product team to design a game-changing billing system that redefines the insurance claims process at Grow. This is an opportunity to build technology that modernizes the therapy experience alongside a stellar engineering team. What You'll Be Doing: Own the product roadmap and strategy for our Claims Engine Team. Our goal is to build the most intelligent, scalable, and efficient claims platform in mental healthcare. This includes claims submission and reconciliation tooling, automations, APIs, and related data models. Build an industry-leading, bespoke revenue cycle system—from health insurance claims submission to claim adjudication and reconciliation. Identify opportunities to leverage AI/ML for intelligent collections at scale. Analyze gaps in the claims lifecycle infrastructure, address data inaccuracies and inefficiencies, and proactively uncover opportunities to improve collections efficiency. Collaborate closely with engineering, revenue cycle, and other product teams to ensure revenue cycle goals are met. Set best practices and shape the culture of product at Grow, playing a key role in scaling our product organization. You'll Be A Good Fit If: Product Experience: 5+ years of product management experience, including at least 2 years in healthcare product management. Experience with healthcare billing is a plus, but not required.&nbsp; AI/ML Intuition: Experience with AI/ML is a plus, but not required. Ruthless Prioritization: Ability to synthesize data, experiments, and strategic priorities to consistently prioritize the highest-impact features and the most effective path forward. Technical Expertise: Skilled in systems-level thinking, SQL, and understanding the data model implications of new features. User Empathy: Passionate about engaging with internal users, understanding their unique challenges, and using those insights to build products from first principles. Adaptability: Resourceful and resilient, able to think on your feet, overcome setbacks, and inspire your teammates to do the same. Team Player: Naturally collaborative, thriving on camaraderie and shared success, and earning trust as a dependable partner and source of encouragement. Role Details: Employment Type: Full-Time, Exempt Base Compensation: The base compensation range for this position is $160,000 - $215,000 USD Annually. Please Note:&nbsp; Grow Therapy adjusts base salary based on geographic location, leveling, and experience, so your compensation could land anywhere within the posted range.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Senior Product Manager: Claims Engine

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;What You'll Be Doing: This is an opportunity to unify and scale Grow Therapy’s physician sales engine at a mission-driven, high-growth company. As a Senior Sales Director, you’ll own and elevate a critical GTM function: Inherit and grow a team driving high-impact physician referral partnerships across SMB, mid-market and strategic accounts Redefine sales strategy and segmentation, with autonomy to design team structure, hire, and operationalize new processes Take the reins of a well-built sales machine and make it your own—invest in new tech, people, and processes as you see fit Step into a high-visibility role with the chance to influence broader sales strategy as Grow Therapy scales You’ll be a Good Fit If:&nbsp; Proven, analytical sales leader with a track record of building and scaling multi-segment teams, ideally in high velocity sales environments Strategic operator who thrives on designing, testing, and iterating sales processes to drive referral partnerships and new client acquisition Experience managing managers and leading teams at Series C or later-stage startups, with comfort navigating both high-velocity and strategic sales motions Hands-on and resourceful—able to dive into sales scripts, calls, dashboards, and process optimization as needed You can work in a hybrid model (3 days/week) from Grow HQ in NYC Role Highlights:&nbsp; This is an opportunity to unify and scale Grow Therapy’s physician sales engine at a mission-driven, high-growth company. As a Senior Sales Director, you’ll own and elevate a critical GTM function: Inherit and grow a team driving high-impact physician referral partnerships across SMB, mid-market and strategic accounts Redefine sales strategy and segmentation, with autonomy to design team structure, hire, and operationalize new processes Take the reins of a well-built sales machine and make it your own—invest in new tech, people, and processes as you see fit Step into a high-visibility role with the chance to influence broader sales strategy as Grow Therapy scales You’ll be a Good Fit If:&nbsp; Proven, analytical sales leader with a track record of building and scaling multi-segment teams, ideally in high velocity sales environments Strategic operator who thrives on designing, testing, and iterating sales processes to drive referral partnerships and new client acquisition Experience managing managers and leading teams at Series C or later-stage startups, with comfort navigating both high-velocity and strategic sales motions Hands-on and resourceful—able to dive into sales scripts, calls, dashboards, and process optimization as needed You can work in a hybrid model (3 days/week) from Grow HQ in NYC The base compensation range for this position is $200,000 - $250,000 OTE: $350,000 The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.&nbsp; If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume.&nbsp; Note: Please upload your resume in PDF format&nbsp;We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Senior Sales Director

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; We are looking for a Senior Security Engineer to help us scale the Threat Detection and Response vertical of Grow Therapy! You’ll be joining a growing Security team of four. You’ll work on defining our detection roadmap and response processes, build detection infrastructure and report directly to our Head of Security and IT.&nbsp; What You’ll Be Doing:&nbsp; Detect, respond and defend against threats to Grow’s user base Define and drive our Threat Detection roadmap Mature our Incident Response and Remediation processes Respond to security events, triage, perform investigations, incident analysis, and communicate clearly and efficiently to stakeholders Collaborate with Grow engineering teams to drive remediations Build and optimize detection rules Develop runbooks and incident playbooks for new and existing detections You’ll Be a Good Fit If You:&nbsp; Have 5+ years of full time experience as a Detection and Response Engineer, working on monitoring, threat detection and incident response Have led the development of company-wide detection and response strategies Have demonstrated experience designing detection strategies in complex, high-scale environments Are familiar with automated vulnerability identification tools and triage processes Enjoy staying up to date with developments in our threat landscape and sharing those with the company Communicate constructively and positively, with a respect for the power of collaboration Role Details:Employment Type: Full Time, ExemptBase Compensation: Zone 1 (NYC, SF, Seattle Metro Area) : $188,000 - $221,000 USD annually Zone 2 (All other US locations): &nbsp;$178,000 - $209,000 USD annually The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.&nbsp; This role is open to remote candidates in the United States, however we have a strong preference for candidates who are based within commuting distance of one of our hubs in New York, NY; Seattle, WA; or San Francisco, CA, and who can commit to an expectation of being in the office approximately three days per week.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Senior Security Engineer, Detection and Response

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; As a Software Engineer on the Claims Engine team at Grow Therapy, you’ll play a key role in evolving one of our foundational billing systems critical to the success of our business model. Your team's focus is to power our revenue cycle by building the most intelligent, scalable, and efficient claims engine in mental healthcare. What You'll Be Doing: You’ll join a remote-friendly team of engineers, reporting to a dedicated engineering manager, and contribute to high-impact roadmap priorities. Your responsibilities will include:&nbsp; Design and evolve scalable, reliable backend systems that support high availability and performance across critical product workflows. Write high-quality, maintainable code in production systems, balancing speed and rigor to deliver impact in a fast-paced environment. Conduct thoughtful code reviews and technical mentorship, raising the bar for engineering excellence across the team and beyond. Drive architectural decisions and lead cross-team technical initiatives, partnering closely with product, infra, and leadership to shape the long-term tech strategy. Proactively identify and resolve system reliability risks, owning uptime, observability, and performance as first-class engineering concerns. You'll Be a Good Fit if:&nbsp; 6+ years of backend engineering experience - You’ve led development of production systems end-to-end and can drive projects with minimal oversight. Systems thinker - You design for performance, reliability, and maintainability, and know how to evolve complex systems without losing stability. &nbsp;Technical depth - You bring strong expertise in backend languages (Python preferred), data modeling, and service architecture in distributed environments. Execution-oriented - You know how to scope, build, and ship impactful solutions, balancing speed with technical rigor. Comfort with ambiguity - You thrive in dynamic environments and are skilled at turning loosely defined problems into clear technical direction. Bonus Points: &nbsp; Experience with Billing, Revenue Cycle Management, and/or Health Insurance Systems Python Experience Interesting side projects! Engineering Team Principles:&nbsp; You own what you build. You will feel ownership of the code you write, articulate the importance of the feature, and follow up to ensure it's successful. We build solutions for our providers and clients. We write code to solve user problems, not just for the sake of solving technical problems. You are not part of the tech team, but rather part of the team itself! Grow is a tech-enabled business and not a pure software business, so understanding how the business works is integral to your job. Role Details: Employment Type: Full-Time, Exempt Base Compensation: The salary range for this position is $180,000 - $240,000 USD annually. Please Note: Grow Therapy adjusts base salary based on geographic location, leveling, and experience, so your compensation could land anywhere within the posted range.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Senior/Staff Software Engineer - Claims Engine

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;We’re seeking a seasoned Senior Technical Recruiter to drive hiring for our most critical technical roles at Grow Therapy. You will partner with Engineering, Product, Design, and Data teams, collaborating closely with hiring managers to deeply understand team priorities, role requirements, and long-term business goals. In this role, you will manage a high-impact recruiting pipeline, leveraging data to influence hiring decisions, optimize recruiting processes, and continuously measure requisition performance. The ideal candidate will be passionate about Grow Therapy’s mission to expand access to mental healthcare, bringing that enthusiasm into every candidate interaction to help us attract and hire the most talented team in our space. This position is based in San Francisco or New York. What You’ll Be Doing:&nbsp; Manage the full-cycle recruitment process for technical roles (Engineering, Product, Design, Data) from role kick-off to close, including managing pipelines in Greenhouse, strategic sourcing, and maintaining a strong flow of recruiter screens. Own roles across all levels, from entry-level engineers to senior leadership (e.g., Director+). Partner strategically with hiring managers and technical leaders (e.g., CTO, Engineering Managers) to gain a deep understanding of technical requirements, advise on interview panels, and inform hiring decisions. Demonstrate success in fast-paced, scaling environments where proactive outreach, process efficiency, and metric-based performance are key. Build and execute advanced sourcing strategies on platforms like LinkedIn, GitHub, and other technical sourcing channels to engage top-tier passive talent. Use data and funnel analytics to drive decisions that improve recruiting efficiency, optimize pipelines, and influence hiring managers. Deliver an exceptional candidate experience, ensuring timely and clear communication while effectively selling Grow Therapy’s mission and technical vision. The base compensation range for this position is $144,000 - $190,000 The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location. You’ll Be a Good Fit If: You have over 8 years of recruiting experience, with at least 5 years focused on Engineering roles in high-growth, scaling organizations. You are a highly skilled sourcer who enjoys building outbound pipelines to attract top technical talent, including passive candidates. You have a strong understanding of technical recruiting best practices, including evaluating technical competencies and collaborating with engineering leaders. You have experience with recruiting tools like Greenhouse, Ashby, Gem, LinkedIn Recruiter, and GitHub sourcing. You thrive in fast-paced, high-volume recruiting environments, balancing multiple requisitions while maintaining quality and efficiency. You are passionate about mental health and accessible therapy, and you can effectively communicate Grow Therapy’s mission to candidates. You have excellent communication, interpersonal, and stakeholder management skills, with a track record of influencing hiring teams. You live in or can easily commute to our San Francisco or New York offices three times per week.&nbsp; Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Senior Technical Recruiter

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity: As a Specialist I, Client Success you’ll play a key role in helping people move from intention to action in their mental health journey. You’ll connect with clients who’ve shown interest in therapy but haven’t yet started, those who’ve missed or canceled appointments, and others who may be feeling uncertain about continuing care. Your job is to meet them where they are with empathy, clarity, and encouragement, &nbsp;and help them move forward. Whether that’s navigating provider fit, rebooking appointments, or simply offering a listening ear, you’ll make it easier for people to get the care they deserve, especially when the path feels uncertain. What You'll Be Doing: Re-engage prospective and early-stage clients through timely, high-empathy outreach via phone, SMS, and email. This includes those who submitted inquiries but haven’t booked, canceled/no-showed their first session, or may be uncertain about their provider fit. Coach clients through key moments of decision-making, providing clarity on platform tools (e.g., messaging, rescheduling, rematching), addressing hesitation, and offering provider support options that meet their evolving needs. Document and track client interactions using tools like Intercom to maintain a clear record of communication, surface trends, and ensure timely follow-up throughout the client journey. Partner with internal teams including Clinical, Provider Operations, and Support to resolve issues quickly, share insights, and ensure a seamless handoff for escalated or complex cases. Champion continuous improvement by identifying recurring pain points or engagement barriers, advocating for client needs, and contributing to cross-functional efforts to enhance the overall care experience. You’ll Be a Good Fit If: Thrive in people-facing roles and bring 1–3 years of experience in client success, care navigation, inside sales, or mental health services. Communicate with warmth, clarity, and confidence across phone, SMS, and email and can tailor your tone to meet clients where they are emotionally. Know how to guide someone through uncertainty, helping them navigate options, overcome friction, and feel empowered to take the next step. Balance structure with empathy, hitting outreach and productivity goals while ensuring every interaction feels human and personalized. Stay energized in fast-paced, mission-driven environments, where every conversation can have a real impact on someone’s mental health journey. Role Details:Employment Type: Full Time, Non-ExemptBase Compensation: The base compensation range for this position is $21.63 - $23.08 USD Per hour. This position will also include monthly variable commission ($1500 at performance goal). The compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Specialist I, Client Success

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity: We are looking for an experienced Release of Information (ROI) Specialist who is passionate about improving the landscape for mental healthcare. You will be responsible for responding to all types of ROI requests, ranging in scope and scale, to support the needs of our clients, payors, and other requesters. You’ll be joining our remote-friendly team of ROI Specialists reporting directly to the ROI Operations Manager, and will help us continue to build out the health information vertical of Grow Therapy. What You’ll Be Doing: Process, log, and respond to inbound medical record requests from clients, insurance companies, attorneys, and other valid requesters within required timeframes Review and validate request documents, authorizations, subpoenas, and records for production to ensure that all releases are accurate, complete, and in compliance with federal and state regulations, HIPAA, and other relevant privacy laws governing the release of mental health information Maintain strict confidentiality and safeguard all patient information in accordance with privacy regulations and company policy Communicate with clients, Grow providers, and other requesters to clarify or obtain additional information, assist with their records needs, and provide status updates Collaborate with teammates on special projects including broader chart audits, and serve as a resource to other Grow teams with ROI or records questions You’ll Be a Good Fit If You:&nbsp; Have 2+ years experience in Release of Information or medical records management - health information management education and/or credentials are a plus Are tech savvy, adept at navigating EMRs and other systems, tools, and ticketing software to track work and communicate with teammates and customers&nbsp; Are a team player, adaptable, collaborative by nature, and keen to cultivate positive customer experiences Have great attention to detail and an eye for process improvement Experience in mental/behavioral health and/or tech is a plus (but not required) Role Details:Employment Type: Full Time, Non-ExemptBase Compensation:&nbsp;The hourly wage for this position is $25.00 - $26.44 USD Per Hour. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Specialist II, Release of Information (ROI) Operations

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; We are looking for a Specialist I, Partnership Support to join Grow Therapy! This position will be part of the Payor Partnership Support Team providing a best in class experience to our Payor Partner Clinicians and Clients. You’ll be part of a remote-friendly team of 13-15 teammates, reporting directly to the team’s manager. This position requires a work shift of Monday-Friday, 12pm-9pm EST.&nbsp; What You’ll Be Doing:&nbsp; Answering live calls, chats and emails from our clinicians and clients Collaborating with other teams within Customer Operations to help solve roadblocks for our stakeholders Working with the RCM and Engineering teams to find resolutions to bugs and billing issues Meet with your manager to discuss QA, accept feedback and improve communications You’ll Be a Good Fit If: You are able to work Monday-Friday, 12pm-9pm EST. You have at least 2 years of experience in customer support (healthcare billing a plus). You have at least 1 year of experience assisting customers over the phone, via live chat, and email support. You can easily pivot and multitask You can adapt easily to an ever changing environment You have very high attention to detail You desire to work in a contact center environment You take initiative and have a can do attitude towards investigating and solving problems You are a naturally empathetic individual You have experience with and knowledge of health insurance/billing You&nbsp; stay cool, calm and collected under intense interactions You have a consultative and empathetic attitude You have an intermediate level of technical understanding You have experience working with large databases and multiple tools simultaneously Role Details:Employment Type: Full Time, Non-ExemptBase Compensation: The base compensation range for this position is $21.63 - $23.08 USD per hour. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Specialist I, Partnership Support

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity: We're seeking a Senior or Staff Product Designer to join our growing Design team and help shape the future of mental health technology. This is a senior-level role for an experienced designer ready to take on significant ownership and influence. You'll have the unique opportunity to work on 0-to-1 products that directly impact millions of users seeking mental health support, while operating at the intersection of product strategy, brand excellence, and user experience to create breakthrough solutions in a rapidly evolving industry. What You'll Be Doing: Drive strategic product initiatives from concept to launch, leveraging design thinking to influence product strategy and business outcomes Design and prototype end-to-end user experiences with pixel-perfect execution, considering every interaction, animation, and transition Champion design excellence by treating product as an extension of our brand, ensuring every touchpoint meets the highest quality standards Lead cross-functional collaboration with Engineering, Product Management, and other stakeholders to bring ambitious visions to life Senior-level ownership with the autonomy to drive major product initiatives and influence company-wide design decisions Strategic leadership within the design organization, helping to shape team culture and design standards What We're Looking For: Strategic mindset with a passion for 0-to-1 product development and the ability to see the bigger picture Exceptional craft with meticulous attention to detail and a commitment to pixel-perfect execution Prototyping expertise across multiple tools and mediums, with the ability to bring ideas to life quickly and effectively Motion design sensibility with deep consideration for animations, transitions, and micro-interactions Brand-conscious approach that understands how product design extends and amplifies brand identity Process leadership experience in establishing workflows, design systems, and team practices Mentorship capabilities with experience guiding and developing junior design talent Cross-functional collaboration skills with proven ability to work effectively with Engineering, PM, and other disciplines In-house product experience required; agency experience is a plus Conversational AI experience is a plus, given our focus on innovative mental health solutions You'll Be A Good Fit If: 5+ years of product design experience with a strong portfolio demonstrating strategic thinking and exceptional execution Senior-level experience with proven track record of leading complex, high-impact product initiatives Experience working on consumer-facing products with significant user impact Proficiency in design tools (Figma, Photoshop, etc.) Strong understanding of design systems, accessibility, and responsive design principles Experience working in fast-paced, high-growth environments Excellent communication skills and ability to present and defend design decisions Role Details: Employment Type: Full-Time, Exempt The base compensation range for this position is $175,000-$220,000 USD annually.&nbsp; The base compensation for this role will vary depending on several factors, including relevant experience and qualifications.&nbsp; &nbsp; We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025. Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Staff Product Designer

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; We are looking for a results-oriented Team Lead for our Vendor Operations Team, committed to delivering outstanding service and building strong partnerships with our clients. In this role, you’ll be instrumental in scaling our client support function—both onshore and offshore—while cultivating a high-performing, connected team. Your leadership will directly impact key performance areas such as first response time, time to resolution, and CSAT, all while fostering a culture of accountability, growth, and collaboration. This is a remote-friendly position reporting to the Senior Manager of Vendor Operations. What You’ll Be Doing:&nbsp; Lead, coach, and mentor a growing team, focusing on performance, development, and relationship-based leadership. Track, analyze, and optimize team performance metrics including first response time, resolution speed, and client satisfaction (CSAT). Conduct daily quality reviews of client interactions, ensuring alignment with service standards and a client-first mindset. Support team members in navigating complex communications, emphasizing empathy, clarity, and resolution. Ensure the team consistently meets or exceeds SLAs and performance goals, using data to drive accountability and growth. Balance and prioritize multiple operational needs, fostering collaboration between internal teams and BPO partners to ensure seamless support delivery. You’ll Be a Good Fit If: You have 2+ years in customer support, preferably sales-focused, customer experience, or healthtech, and at least 1 year of experience leading 3+ people in a frontline support role. You have hands-on experience working with or coaching a BPO or vendor team and understand how to build strong cross-functional relationships across time zones and cultures. You thrive in fast-paced, high-volume contact center environments, where quality assurance, performance metrics, and continuous improvement are key. You possess strong communication skills, are data-fluent, and have a meticulous attention to detail. You lead with a bias for action, commitment to operational excellence, and a flexible, relationship-driven leadership style. Role Details:Employment Type: Full Time, ExemptBase Compensation:&nbsp;The base compensation range for this position is $69,000 - $77,000 USD annually. The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 11, 2025.Please see the independent bias audit report covering our use of Covey here.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

Team Lead, Vendor Operations

About Us: Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. &nbsp;The Opportunity:&nbsp; We’re seeking a Specialist I, New Client Booking who is passionate about expanding access to mental healthcare. In this role, you’ll handle warm, inbound phone leads from prospective clients, thoughtfully matching them with a Grow provider who best meets their mental health needs. As the first point of contact, you’ll play a pivotal role in guiding clients through the booking process, following up as needed to secure appointments and ensure a seamless experience. Ideal candidates are motivated self-starters who excel in a balance of structure and autonomy. With flexibility to structure your day, you’ll be responsible for independently managing time, proactively engaging clients, and meeting booking goals. This role is perfect for someone who enjoys setting and exceeding personal targets, values accountability, and is eager to make a real difference in mental healthcare. You’ll be part of a remote team of 6-8 teammates, reporting directly to our New Client Bookings Manager. What You’ll Be Doing:&nbsp; Handle inbound calls from prospective clients, assess their needs, and match them with the most suitable Grow provider for their mental health goals Guide clients through the booking process, providing clear information, addressing questions, and following up as needed to confirm appointments Maintain detailed and accurate records of client interactions and booking outcomes in Intercom and Zoom to support seamless communication and data tracking Proactively manage daily tasks to meet or exceed individual booking and conversion targets, optimizing call strategies based on real-time results Collaborate with the New Client Bookings team to share insights, refine workflows, and support continuous improvement in the client booking experience You’ll Be a Good Fit If: 2+ years of experience in sales or call center client support (healthcare experience preferred) Proven ability to manage and convert a high volume of inbound leads or client inquiries in a fast-paced environment You lead with empathy, and prioritize customer value over everything else (working closely to find solutions that make their goals possible) You are self-motivated, eager to learn, and are comfortable with ambiguity / asynchronous communication You’re comfortable overcoming objections and helping clients find alternative solutions You love problem solving; you’re naturally curious, especially about technology You are successful working independently and remotely, and adapt well to changing priorities and customer needs You are available and able to work 9am-6pm PST / 12pm-9pm EST You thrive working at a dynamic startup, and you are excited about contributing to our startup’s growth Bonus points if you have a track record of at least one year of successful customer-facing professional experience Role Details: Employment Type: Full Time, Non-ExemptBase Compensation: The base compensation range for this position is $21.63 - $24.04 USD per hour. This position will also include monthly variable commission ($1500 at performance goal).This is a remote role with the expectation to travel 2–3 times per year (e.g., company and department offsites). The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate’s working location.Benefits: Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage. Parental Leave &amp; Family Support: Up to 18 weeks paid leave and a new child stipend. Financial Wellness: 401(k) program and equity opportunities. Meals &amp; Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees. Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week. Wellness &amp; Development: Annual stipends to put towards therapy and personal &amp; professional growth. Mental &amp; Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace). Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance. Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings. Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.&nbsp; &nbsp;

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