Dillard's is a retail company founded in 1938 that offers a wide range of fashion apparel, cosmetics, and home furnishings. With over 250 stores across the United States, Dillard's is known for providing high-quality products and exceptional customer service to its loyal customer base.

&nbsp; THE OPPORTUNITY Dillard’s is seeking a Technical Support Analyst to work at the Data Center in downtown Little Rock, Arkansas. You must be able to work a flexible schedule, including weekends, holidays, and night shifts.&nbsp;This position's primary focus is assisting Dillard’s Information Technology service users who are experiencing complex procedural or operational problems with IT applications, hardware, or services. It is also responsible for executing, monitoring, and resolving issues with batch processing.&nbsp;&nbsp; &nbsp; THE TEAM The Technical Support Analyst is part of the IT Operations and Technical Support team. The IT Operations side is responsible for data center operations and batch processing. The IT Technical Support side is the primary point of contact for all Dillard’s associates who are having problems with IT resources. This is a great career opportunity with plenty of room for advancement into other areas within the company. &nbsp; WHAT YOU WILL DO Provide technical software, hardware, and network problem resolution to all IT resource users by performing question/problem diagnosis and guiding users through step-by-step solutions. Must be able to function independently Handle phone and email support for moderate system or content issues&nbsp; Identify, resolve, and escalate issues when necessary Clearly communicate technical solutions in a user-friendly, professional manner&nbsp; Record interactions in our service ticket database&nbsp; Identify and document resolution to recurring inquiries Occasionally assist other staff members and monitor open tickets to ensure timely and effective resolution&nbsp; Provide equipment upgrade and maintenance assistance to personnel at all Dillard’s operating locations Ensure all batch processes are started and completed in a timely manner &nbsp; THE MUST-HAVES Authorization to work in the United States without sponsorship At least two years of experience working in a help desk or technical support call center environment Excellent problem-solving and decision-making skills Excellent verbal and written communication skills Must possess a customer-friendly attitude with the ability to work in a fast-paced team environment Must be able to work a flexible schedule, which includes weekends, holidays, and after-hours &nbsp; THE "NICE TO HAVES"&nbsp; Previous customer service experience Supervisory-level experience in a call center or help desk environment Previous experience in a network operations field Previous IT Operations or production control experience Knowledge of Job Control Language (JCL) and batch scheduling applications (Zeke) &nbsp; WITHIN 30 DAYS, YOU’LL Understand IT Operations batch performance, abend handling, and facility operations. &nbsp; WITHIN 60 DAYS, YOU’LL Resolve basic abends with some supervision and have a detailed knowledge of facility operations.&nbsp; Understand the batch process that leads to on-time application availability. &nbsp; WITHIN 90 DAYS, YOU’LL All three night shift supervisors must be rated positively before moving to an assigned shift permanently. Perform system IPLs, DB2 maintenance processes, abend resolution, and have a working knowledge of facility operations. No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

Night Shift Technical Support Analyst

&nbsp; THE OPPORTUNITY As our ideal candidate, you’re fluent in Angular and Java (or other Java-based languages), and passionate about solving complex user experience challenges. You’ll thrive in an agile environment- partnering with business analysts and developers to deliver impactful projects. Strong critical thinking, adaptability, and the ability to switch seamlessly between independent work and collaboration will drive your success here. &nbsp; THE TEAM We’re the team behind the digital foundation—powering the applications that keep our company moving forward. From mobile apps such as our Customer Mobile App, Connect, and Grow, to core business systems such as our Item Attribute and Learning Management Systems, our work powers everyday experiences for employees, partners, and customers. We also create and maintain critical applications that support authentication, security, and navigation across the intranet, extranet, and external portals- ensuring seamless access to the tools that matter most.&nbsp; Here, your contributions will go beyond code—you’ll help strengthen security, improve&nbsp;usability, and directly shape how thousands of people engage with our platforms. You’ll&nbsp;collaborate with developers, security experts, and business partners in a highly engaged&nbsp;environment that values innovation, communication, and purpose. &nbsp; WHAT YOU WILL DO Research, code, test, and implement changes- then validate results to ensure success..&nbsp; Stay self-motivated and proactive in solving problems Develop and maintain backend applications using the spring-boot framework with code written in Java or Kotlin, while preserving application programs written in Groovy / Grails/ Develop front-end applications in Angular and modern web technologies (e.g., HTML5, CSS, Bootstrap, etc.) Create and maintain GitLab pipelines for deployments across multiple environments, including the OpenShift Containerization Platform (OCP) Work with MongoDB, DB2, and other databases for development and testing Follow the Enterprise SDLC&nbsp; Complete peer reviews and contribute to test automation Communicate frequently in a co-located, collaborative environment Deliver enhancements, updates, and new features using supported frameworks and libraries Keep pace with frameworks and library upgrades through continuous research and implementation Participate in a 2-week on-call rotation Maintain a strong and reliable presence &nbsp; THE MUST-HAVES Experience with Spring Boot, Java, and/or other Java-based languages (e.g., Kotlin or Groovy) Ability to balance fluid project work with unexpected interruptions Thrive under pressure, quickly grasp new ideas, and adapt to fast-changing priorities Strong communication skills with the ability to work independently and within a team Experience with Angular, HTML5, CSS, Bootstrap, Node, and NPM Proficiency with Git-based source control (push/pull, commits, branch management) Flexibility to support multiple applications across different frameworks and languages Self-motivated, collaborative, and adaptable in a fast-paced Agile environment &nbsp; THE NICE TO HAVES Prior experience developing and maintaining web applications Understanding of security tools (RACF, LDAP, AD, SailPoint, etc.) and/or mobile development Familiarity with Electron JS, Artifactory, IBM MQ, or *nix-based command-line skills Experience in mobile application development &nbsp; WITHIN 1 MONTH, YOU’LL Be paired with a mentor to build foundational knowledge of supported applications Understand our Agile process (card assignment, coding, unit tests, code reviews, Jira) Complete changes with guidance on supported applications &nbsp; WITHIN 2 MONTHS, YOU’LL Understand core applications and their business logic Be comfortable with database models in use Leverage software and testing tools to debug and validate application changes &nbsp; WITHIN 3 MONTHS, YOU’LL Independently navigate the development process from start to finish Participate actively in code reviews and offer constructive feedback Identify code improvements and share ideas with the team Deliver a new feature for an existing application &nbsp; Ensure "No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position" is at the bottom of ever post.

Full-Stack Developer

&nbsp; THE OPPORTUNITY We're looking for a Windows Server Administrator to join our team in Little Rock, Arkansas, to help plan, design, build, and support solutions for one of the nation’s largest retail companies. Our ideal candidate enjoys working in a fast-paced, hands-on environment supporting critical infrastructure. In this role, you’ll manage, secure, and optimize Windows-based systems across physical and virtual environments. You’ll have the opportunity to work with various technologies, contribute to modernization efforts, and help strengthen our disaster recovery and automation processes. The ideal candidate is proactive, dependable, and ready to take ownership of their work while collaborating with others. This role offers room to grow, whether through learning new tools, streamlining daily operations, or leading technical initiatives that make a real impact.&nbsp; THE TEAM The Windows Server Team is a close-knit, collaborative group responsible for managing and administering all company servers and domains. We work across multiple IT areas to ensure stability, security, and efficiency. Our team thrives on helping each other, sharing knowledge, and finding more innovative ways to do the job. You’ll touch everything from Active Directory and DNS to file permissions, backups, and Group Policy — the whole stack that keeps Dillard’s running smoothly.&nbsp; &nbsp; WHAT YOU WILL DO Configure, deploy, manage, and secure complex Windows Server environments. Collaborate across teams to plan and maintain enterprise-level server architectures. Automate routine tasks to improve reliability and reduce manual work. Participate in disaster recovery planning and testing. Support physical and virtual infrastructure, including patching, upgrades, and migrations. Stay current with Microsoft technologies and industry trends. Document procedures and share knowledge within the team. Participate in a 6-week on-call rotation once fully trained. THE MUST-HAVES 5+ years of Windows Server Administration experience Active Directory, DNS, and Group Policy administration Understanding of backup and recovery management and testing solutions Must be able to lift up to 50 lbs to rack and stack hardware for installation Ability and desire to learn emerging technologies Ability to diagnose, troubleshoot, and resolve system issue(s) Windows Server (all operating systems) Familiarity with Privileged Access Management (PAM) **Change management experience using ServiceNow or similar tools Understanding of network fundamentals (DNS, firewalls, etc.) General knowledge of **hardware OEMs and virtualization technologies Excellent communication, accountability, and teamwork skills Desire to learn and stay current with new technologies THE NICE-TO-HAVES NTFS/Share Access Control/Permissions PowerShell scripting and automation, or other command-line interfaces Understanding of concepts and practices with password &amp; secrets vault solutions. WITHIN 1 MONTH, YOU’LL Have security and domain access set up Develop a general understanding of the systems &amp; application layers supported by the Windows Server Administration team Learn our monthly patching cycle and environment layout. Become proficient in Privileged Access Management (PAM) Become proficient in ServiceNow processes WITHIN 2 MONTHS, YOU’LL Take ownership of core daily tasks, including patching and system monitoring Understand and execute change controls independently Commission and decommission servers as needed Restore files and folders confidently Shadow a mentor during on-call rotations and actively contribute during the day Monitor backup jobs and validate successful recoveries WITHIN 3 MONTHS, YOU’LL Fully participate in the on-call rotation. Lead small projects and collaborate on larger team initiatives. Update and create documentation within the shared team drive. Contribute to automation and process improvement ideas. Demonstrate confidence in troubleshooting and maintaining enterprise server environments. No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

Windows Server Administrator

&nbsp; THE OPPORTUNITY The Application and Web Security Specialist will serve as a security consultant to Web and Application Developers. You will work with developers on identifying security risks within their applications and validating remediation. This role offers the opportunity to build solid relationships throughout the enterprise, with developers and vendors, while learning about the various technologies employed within our organization. There are other opportunities to serve included with this role that relate to other Security disciplines such as Penetration Testing, Vulnerability Management, and Event Correlation. &nbsp; THE TEAM The Information Security Team is responsible for the confidentiality of customer and employee information, ensuring the data stored and shared maintains integrity, all while making sure that all of this does not impact the availability of the entire Dillard’s enterprise. This team is expected to be high-performing. To meet this expectation, the team members are communicative and collaborative, always sharing knowledge and research. Members of this team should be able to understand what is expected of them and adjust on the fly, as priorities may change depending on the company's needs. If you are someone who sets a standard of excellence for yourself and you enjoy working alongside others who set the same standard and who genuinely want each of their peers to succeed, you may be the perfect addition to this team.&nbsp; &nbsp; &nbsp;WHAT YOU WILL DO Inspect and assess current solutions for Web and Application Security risks Architect and implement security controls within the Software Development Lifecycle (SDLC) Hold recurring cadences with development and security leadership to discuss findings and future paths for the company regarding application security posture Participate in vulnerability verification and assist development teams in remediation based on reports from scanners, along with manual penetration testing Conduct penetration tests on code and web environments after every significant modification Ensure security controls comply with applicable laws, regulations, and policies to minimize risk and audit findings Train others in IT on application security concepts and educate developers on risk-based coding, including the OWASP best practices Participate in on-call rotation across the Information Security Team Maintain Software Bill of Materials (SBOM) Secure and monitor all in-house APIs for exploitation &nbsp; THE SKILLSET Knowledge of web architectures (Apache, WebSphere, CDN, OCP/Docker, Next.JS, React) and ability to read, review, and analyze OOP languages when used in production-ready web applications Understanding of security threats and solutions for applications Experience analyzing risk following regulations, including PCI, HIPAA, Sarbanes-Oxley, and state privacy laws Experience creating processes, procedures, and solutions that reduce technical risk and increase operational efficiency Experience using DAST and SAST tools Ability to work independently and with teams while meeting multiple deadlines Strong interpersonal and communication skills with proven decision-making skills Desire to troubleshoot and lead investigations History of and commitment to ethical behavior and full ethical disclosure &nbsp; WITHIN 1 MONTH, YOU’LL Be able to handle vulnerability management and remediation Know how to revert a WAF change in the event of a misconfiguration Phishing campaign assistance &nbsp; WITHIN 2 MONTHS, YOU’LL Handle standard WAF maintenance and speak in recurring meetings with third-party analysts&nbsp; API vulnerability analysis Configure and create DAST scans/schedules &nbsp; WITHIN 3 MONTHS, YOU’LL Be able to lead meetings with architects and management&nbsp; Be available to lead/take on projects Higher-level WAF solutions architecting for complex scenarios Understand software design insecurities outside of standard vulnerabilities &nbsp; No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

Application & Web Security Specialist

&nbsp; THE OPPORTUNITY Dillard’s is looking for an experienced Front End Developer who is highly motivated and technical and&nbsp;enjoys collaborating in a team environment.&nbsp;As our ideal candidate, you will be well-versed in React and able to solve complex user experience&nbsp;problems for Dillard’s e-commerce website. You will also be able to easily step into an agile environment&nbsp;that includes working closely with Business Analysts, QAs, and other developers supporting projects.&nbsp;Soon, the site will be replacing React with Next JS. &nbsp; THE TEAM In this role, you will work with a large team of developers responsible for all the code development and&nbsp;quality assurance for the www.dillards.com website. This team also supports a few other in-house&nbsp;applications that business teams use to manage the content and products on the website. WHAT YOU WILL DO Develop and maintain applications primarily in React, JavaScript, and CSS. Collaborate with other team members as well as members of other business teams to ensure we deliver the best possible product. Research problems, make accurate code changes promptly, test all changes, and then follow up to ensure the desired results are achieved. Learn the business environment and collaborate with internal and external teams. &nbsp; THE “MUST-HAVES” At least two years of experience as a Front End Developer Experience with React 14 or higher Experience creating React class components and using React lifecycle hooks Experience creating React functional components using React Hooks Advanced skills in JavaScript as well as CSS 3 or higher, HTML5, and Bootstrap Extremely detail-oriented Strong work ethic with the personality and drive to handle multiple projects simultaneously Ability to work both independently and collaboratively Adaptable to changing needs and priorities THE “NICE-TO-HAVES” Hands-on experience with Node.js and npm. Hands-on experience with Webpack Experience using Figma, Adobe XD, Photoshop, and Illustrator Next JS App router experience. WITHIN 30 DAYS, YOU’LL Understand the basic flow of our site–from product pages to checkout, My Account features, and functionality, etc. Understand our agile process–card assignment, self-testing, QA testing, and transitioning cards in Jira. Understand GitHub Desktop and GitLab–creating branches, committing and pushing, and merging changes. Understand the basics of our code base and how front-end development is tied to commerce. &nbsp; WITHIN 60 DAYS, YOU’LL Understand how A/B testing with Optimizely works and complete a Optimizely test. Understand the Management Center&amp;#39;s functionality and its role on our site. Understand the deployment process and its role in development and production. Have some understanding of our front-end best practices - always keeping in mind core-web-vitals, accessibility, SEO, etc. Understand how to debug and test using Dev tools and test devices effectively. WITHIN 90 DAYS, YOU’LL Understand the basic business rules related to selecting and purchasing items online. Understand the basics of log-on state, cookies, storage, and how those things relate to the user site experience. Have begun to work independently–finish work on time, test your work thoroughly, and be able to debug and correct defects. Start attempting to complete medium-difficulty assignments on your own. &nbsp; No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

eComm Front End Developer

&nbsp; &nbsp; THE OPPORTUNITY Dillard’s has an exciting opening in the Equipment Services Department for an Electronics Repair Technician at the Maumelle, Arkansas, Distribution Center. Our technicians are the backbone of our company's hardware repair. They work on everything from our point of sale systems, mobile checkouts, printers, PCs, televisions, security cameras, and more. If you have a passion for learning and enjoy brands like Honeywell, Zebra, DataLogic Scanning Mobility Devices, and Android, we are offering you the opportunity to get hands-on training and advance within our department. &nbsp; THE TEAM The Electronics Repair team is a small but mighty team of 25 on-site members and 10 off-site technicians who integrate and configure all new hardware as well as refresh configurations for legacy hardware. As a technician on our team, you will be part of a fast-paced, hands-on environment that is an integral part of our company. Our technicians work closely, finalizing repairs, keeping up with inventory needs, and making sure items are shipped out on time. &nbsp; WHAT YOU WILL DO Inspect and test electronic equipment, components, diagnose and locate circuit, component, and equipment faults Request equipment and supplies to maintain inventory and ensure the availability of required items to complete the necessary installation/repair Complete work orders and tests Provide logistics to/from stores for defective and repaired equipment Occasional travel out of state may be required, but will mostly be local &nbsp; THE "MUST-HAVES"&nbsp; Must have an A+ Certification within the first 6 months of hire&nbsp; Must be able to lift over 50 lbs without restrictions. Authorization to work in the United States without sponsorship Ability to perform occasional lifting, carrying, pushing, and/or pulling; some climbing and balancing; frequent stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity &nbsp; THE "NICE-TO-HAVES" Willingness to accept guidance Initiative and attention to detail&nbsp; Be ready to take the first portion of the A+ Certification by the end of the third month &nbsp; WITHIN 1 MONTH, YOU’LL Be exposed to all of the types of equipment we service Understand how to package completed equipment to ship out Have a solid understanding of how to use Pro-Ship Be comfortable navigating appropriate shipping lanes Be comfortable completing general troubleshooting and diagnosis of scanning devices, gateways, and access points, and other miscellaneous related hardware.&nbsp; &nbsp; WITHIN 2 MONTHS, YOU’LL By 60 days, the technician should be working independently and should have a good understanding of our daily procedures with minimal guidance Ability to start cross-training into another area of the team focused on different hardware General basic knowledge of Android operating systems and other related software. &nbsp; WITHIN 3 MONTHS, YOU’LL Employees should be able to help with any special projects that are assigned.&nbsp; Handle all 6 micro areas with minimal guidance&nbsp; If not already A+ certified, the technician should have at least 50% of tests complete&nbsp; Be comfortable going on call for hardware replacements in 1-week rotations. &nbsp; No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

Electronics Repair Technician

&nbsp; THE OPPORTUNITY The Endpoint Services Team is looking for a hard-working, self-motivated individual to work closely with all departments in Dillard’s IT as well as business users and management to drive the implementation of vulnerability management strategies. To be successful in this role, you must be an excellent communicator and very organized. We are looking for someone who can lead by example and inspire their fellow co-workers. The Endpoint Systems Vulnerability Specialist is responsible for significantly minimizing the number of security vulnerabilities.&nbsp; &nbsp; THE TEAM The Endpoint Services Team is responsible for managing the research, implementation, and remediation of security for all endpoints. This includes securing Windows, Android, and macOS systems, as well as printers and third-party software. The team works with various internal teams and users to ensure secure and efficient endpoint operations. For those driven by puzzles and a passion for security, this team offers a uniquely rewarding experience. We excel at fixing the issues no one else sees, but everyone depends on. We guarantee that no two days are the same, yet each provides an opportunity to hone your skills on a range of novel and critical challenges. &nbsp; WHAT YOU WILL DO Remediate vulnerabilities through automated processes and document these processes Represent the Endpoint Services Team in vulnerability meetings Identify, familiarize yourself with, and prioritize outstanding vulnerabilities &nbsp; THE "MUST-HAVES" PowerShell Scripting (must understand loops and validation checks) Windows Registry Windows Active Directory Strong understanding of Microsoft OS Endpoints &nbsp; THE "NICE-TO-HAVES" MECM(SCCM) experience Vulnerability Management Software (Tenable) Log Aggregation Software (Splunk, Axonius, Windows Event Viewer) Windows Group Policy &nbsp; WITHIN 30 DAYS, YOU’LL Learn how to build a Dillard’s computer (starting with your own) Gain an understanding of the tools available to you and how to access them Attend a vulnerability meeting with our Information Security team Work with different team members to observe their responsibilities,&nbsp; understand team functionality, and learn business processes Begin training with a Microsoft Endpoint Configuration online course &nbsp; WITHIN 60 DAYS, YOU’LL Provide input during a Vulnerability Meeting Understand how to use tools Tenable and Axonious Use that understanding to identify a vulnerability for remediation Develop a process for remediation surrounding that vulnerability Simulate and test that remediation to determine user impact &nbsp; WITHIN 90 DAYS, YOU’LL Successfully complete your first vulnerability remediation with team assistance Document and have a full understanding of your proven remediation process Represent the Endpoint Services team in a Vulnerability Meeting Complete your training on the Microsoft Endpoint Configuration online course Identify, familiarize yourself with, and prioritize all outstanding vulnerabilities Develop continual training practices in remediation (i.e., Group Policy) &nbsp; No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

Endpoint Systems Vulnerability Specialist

&nbsp; THE OPPORTUNITY The Network Security Analyst position at Dillard’s presents an exciting opportunity to help design, plan, and implement security measures to protect the data, networks, and computer systems for one of the nation’s largest retail companies. If you are looking for a rewarding challenge and an opportunity to be part of a wonderful team doing exciting work, this is the role for you! &nbsp; THE TEAM The Information Security team is responsible for ensuring Dillard’s data and infrastructure maintain Confidentiality, Integrity, and Availability. This team is expected to be high-performing. To meet this expectation, the team members are communicative and collaborative, always sharing knowledge and research. Members of this team should be able to understand what is expected of them and adjust accordingly, as priorities may change depending on the company's needs. If you are someone who sets a standard of excellence for yourself and you enjoy working alongside others who set the same standard and who genuinely want each of their peers to succeed, you may be the perfect addition to this team.&nbsp; &nbsp; WHAT YOU WILL DO Continually monitor the company’s intrusion detection systems Create technically detailed reports based on findings of intrusions and events Assist in conducting computer incident investigations Perform assessment and analysis on anomalous network and system activity Responsible for troubleshooting and problem-solving security-related issues Required to provide quality customer service to other teams within IT Responsible for the review of network technology services to ensure the confidentiality, integrity, and availability of the company’s information assets Responsible for the audit of network access control lists, firewall rule sets, Virtual Private Networks (VPN), Network Access Control (NAC), etc., and providing recommendations to the network operations team based on security best practices. Undertake the administration and maintenance of the department’s competencies for real-time alerting and digital forensics Responsible for understanding what our vulnerabilities are and communicating with other teams about those vulnerabilities Collaborate with the IT department to ensure the timely implementation of controls, including patching, with minimal impact on business operations Participate in on-call rotations &nbsp; THE "MUST-HAVES" Authorization to work in the United States without sponsorship&nbsp; Ability to work onsite at Corporate Headquarters in Little Rock, AR&nbsp; Motivated self-starter with strong interpersonal and communication skills, and the ability to create complex technical reports on analytic findings. Ability to understand and discuss complex technical concepts and must be able to communicate technical details in a non-technical manner to various levels of IT and the business, both in verbal and written form Professional education or training in Computer Science, IT, or a related field beyond a high school diploma or equivalent. Minimum of 2 years of IT security or network administration experience &nbsp; THE "NICE-TO-HAVES" Familiarity with computer forensic tools or other network forensic applications Information security or network certifications are advantageous. &nbsp; WITHIN 30 DAYS, YOU’LL Complete a firewall review and make recommendations to improve the security of firewall rules.&nbsp; Be able to begin understanding the key stakeholders for any alerts from network security tools.&nbsp; Have an understanding of the security tools outside of network security. &nbsp; WITHIN 60 DAYS, YOU’LL Handle a standard firewall rule request to be able to approve its implementation.&nbsp; Be able to identify promiscuous rules in the firewall. &nbsp; WITHIN 90 DAYS, YOU’LL Be able to lead meetings with architects and management. Be available to lead/take on projects. Handle any on-call tasks or understand who to escalate tasks to outside of your discipline. &nbsp; No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

Network Security Analyst

&nbsp; THE OPPORTUNITY Are you interested in a dynamic and evolving IT position? Do you crave highly diverse IT platforms to dig into and learn from? Do you have an engaging personality with a proactive and positive attitude? If this describes you, you may be looking for this role in Dillard's Software Integration and Administration!&nbsp; This uniquely diverse position will interface with all areas of technology and all lines of business.&nbsp; As a Software Integration Administrator, you will have the opportunity to enhance your current skills while learning new ones along the way. You will work on challenging projects and be able to see how your role contributes to overall business success.&nbsp;&nbsp; &nbsp; THE TEAM This role is on our Software Integration and Administration team, which consists of closely-knit team members who value diverse skills, experiences, and perspectives. Our team is constantly evolving, so the ability to adapt quickly is important for success in this role. As a member of this team, you will need to be able to take the initiative to get things done, but you will also have the support of your team as you learn new skills and technologies. We are excited to add a new team player to share in our successes! &nbsp; WHAT YOU WILL DO Work with network engineers, system administrators, database administrators, and information security to design application server environments&nbsp; Serve as a liaison between the Infrastructure administration groups and end-users of the applications Understand how the IT issues we face impact the overall business and be able to proactively identify potential problems as well as solutions Develop relationships with vendors and internal clients, ensuring that systems meet corporate quality standards and conform to industry best practices Meet with clients and understand their needs, as well as translate those into technical requirements Coordinate with development teams to identify business needs Architect and automate business processes within the application framework of Dillard’s&nbsp;&nbsp; Participate in an on-call rotation &nbsp; THE "MUST-HAVES" Authorization to work in the United States without sponsorship Ability to work onsite at Corporate Headquarters in Little Rock, AR Analytical and problem-solving abilities Ability to prioritize and execute tasks in a high-pressure environment Excellent oral and interpersonal communication skills Ability to follow directions and complete tasks in a timely manner Experience with *NIX and/or Windows Possesses effective scripting and automation knowledge, and the ability to analyze systems and determine how these systems can meet the client's needs &nbsp; THE "NICE-TO-HAVES" Skilled at working within a team-oriented, collaborative environment Experience with LDAP (Lightweight Directory Access Protocol) or Active Directory Experience in application development Strong technical documentation skills Experience with multiple scripting languages Experience with Java, JavaScript, and/or PowerShell would be very beneficial &nbsp; WITHIN 1 MONTH YOU’LL Learn the apps the team is responsible for. Familiarize yourself with Tenable, and be able to navigate within the application. Familiarize yourself with the IAMS process. Work with the team lead to know what application you’ll become the SME on. &nbsp; WITHIN 2 MONTHS YOU’LL Be able to navigate in ServiceNow and know how to open a change ticket.&nbsp; Be able to discuss the mail flow and understand how an email flows through our applications. Be able to create new FTP rules on demand and rerun our existing rules when requested.&nbsp; Be able to create a Lucidchart diagram and documentation for one of your applications.&nbsp; &nbsp; WITHIN 3 MONTHS YOU’LL Be able to speak in detail about the IAMS process. Be able to resolve software vulnerabilities and install updates on your assigned applications. Be familiar with our code repository and how to handle its day-to-day maintenance. Join the on-call rotation and be able to handle on-call for the applications you’ve been assigned.&nbsp;&nbsp; &nbsp; No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

Software Integration Administrator

&nbsp; THE OPPORTUNITY Dillard’s is looking for college students who are passionate about bettering their skill sets and exploring the tech industry! We want you to join us as an engaged team member contributing to real-world projects over the summer or by semester basis.&nbsp; For more information, please visit https://careers.dillards.com/Technology/ &nbsp; AREAS OF INTEREST Application Development - Dillard’s Application Development teams develop and maintain applications that are used in all areas of the business. Whether it’s Marketing, eCommerce, Inventory, or Finance, most of the code running our Fortune 500 company is written in-house by our team of developers. Languages: Java, COBOL, Groovy, Angular, .NET, C #, SQL, HTML, CSS, and many scripting languages. Business Intelligence - The Business Intelligence and Advanced Analytics teams use data warehousing and predictive insights to analyze current business trends, problems, and strategies to help provide actionable insights for the business. Languages: SQL, R, Python Infrastructure - &nbsp;Dillard’s Infrastructure teams provide the hardware for our developers, maintain the services for our website, and make sure our network stays online. They keep our computers up and patched so associates in the stores to the CEO in the corporate office can stay connected and get their job done. Languages: Powershell, Python, SQL Operations - &nbsp;Our Operations teams maintain thousands of endpoints throughout the country and support our users with software, hardware, and network problems. Languages: Powershell, Javascript, SQL Information Security - Dillard's Information Security team focuses on continually implementing, reviewing, and improving security controls to protect the data of Dillard's employees, customers, offices, and technologies. Languages: Powershell, Bash, Python &nbsp; WHAT YOU WILL DO Learn how we use technology at Dillard’s, either in a classroom environment or on a team Use programming skills you already have and learn new languages Learn how our technology impacts the business and make your own impact Teach us new things and ways of thinking Work with some of the nicest, smartest people (admittingly, we may be a bit biased) Be a part of a team that is making big things happen in retail &nbsp; THE SKILL SET Well-versed in problem solving Excellent written and verbal communication skills Work well on a team or individually Pursuing a degree in Computer Science/Engineering, Information Systems, or related fields Authorization to work in the United States without sponsorship Ability to work onsite at Corporate Headquarters in Little Rock, AR &nbsp; No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

Technology Internship

&nbsp; THE OPPORTUNITY Dillard’s is looking for college students who are looking to get their start in technology! Our Technology Training Program will allow the perfect transition from college to corporate, where you’ll take time to learn all that Dillard’s IT has to offer. From our rich history as a family run business, to seeing how you can help make an impact through technology in retail from the very beginning, we’re excited at the opportunity for you to join us! For more information, please visit https://careers.dillards.com/Technology/ &nbsp; AREAS OF INTEREST Application Development - Develop and maintain applications that are used in all areas of the business. Whether it’s Marketing, eCommerce, Inventory, or Finance, most of the code running our Fortune 500 company is written in-house by our team of developers. Languages: Java, COBOL, Groovy, Angular, .NET, C #, SQL, HTML, CSS, and many scripting languages. Business Intelligence - Use data warehousing and predictive insights to analyze current business trends, problems, and strategies to help provide actionable insights for the business. Languages: SQL, R, Python Infrastructure - Provide the hardware for our developers, maintain the services for our website, and make sure our network stays online. They keep our computers up and patched so associates in the stores to the CEO in the corporate office can stay connected and get their job done. Languages: PowerShell, Python, SQL Operations -&nbsp; Maintain thousands of endpoints throughout the country and support our users with software, hardware, and network problems. Languages: Powershell, Javascript, SQL Information Security - Focus on continually implementing, reviewing, and improving security controls to protect the data of Dillard's employees, customers, offices, and technologies. Languages: PowerShell, Bash, Python &nbsp; WHAT YOU WILL DO Have opportunities to work in a collaborative group environment Start your career at Dillard’s in a classroom setting to learn what we do and how we do it Use programming skills you already have and learn new languages. Learn how our technology impacts the business and make your own impact Be placed in a role where you will excel using your strengths and interests Be assigned a mentor once you join your team Work with some of the nicest, smartest people (admittedly, we may be a bit biased) Be a part of a team that is making big things happen in retail &nbsp; THE SKILL SET Well-versed in problem solving Excellent written and verbal communication skills Work well on a team or individually Degree in Computer Science/Engineering, Information Systems, and/or equivalent qualification or experience Authorization to work in the United States without sponsorship Ability to work onsite at Corporate Headquarters in Little Rock, AR No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

Technology Training Program

&nbsp; THE OPPORTUNITY Dillard’s is hiring a skilled Ubuntu System Engineer to join our newly created Ubuntu engineering team in support of a high-impact initiative: migrating our nationwide retail point-of-sale (POS) systems from Windows to Ubuntu. This role will play a critical part in both deploying and managing Ubuntu on retail POS endpoints and building out the supporting infrastructure behind them. You’ll work closely with Canonical, our internal engineering and development teams, and our POS software vendor to automate and secure a scalable Linux environment across hundreds of retail locations. The scope includes both Ubuntu Classic for endpoints and Ubuntu Server infrastructure that supports system management, patching, updates, and backend services. If you're passionate about Ubuntu, automation, and infrastructure that makes a real-world impact, this is a great opportunity to contribute to a large-scale transformation in a collaborative enterprise environment. &nbsp; THE TEAM This position is part of our *NIX Team, a tight-knit group of forward-thinking engineers responsible for supporting and advancing all *NIX technologies and related server hardware. The team thrives on collaboration, continuous improvement, and a passion for solving complex technical challenges. You’ll be joining a supportive environment where innovative ideas are welcomed and shared success is the standard. This role will play a critical part in both deploying and managing Ubuntu on retail POS endpoints and building out the supporting infrastructure behind them.&nbsp; &nbsp; WHAT YOU WILL DO Design and maintain secure Ubuntu Classic images for existing POS hardware Automate provisioning, configuration, and updates using tools such as ​L​andscape, MAAS, ​and Ansible Ensure endpoint systems are secure, compliant, and consistently configured Collaborate with Canonical​, internal teams, and vendors to integrate applications and validate performance Design, deploy, and manage Ubuntu Server infrastructure that supports endpoint lifecycle management, system monitoring, patch orchestration, and other backend functions Implement system hardening, patching automation, and monitoring solutions Develop and maintain automation playbooks, scripts, and infrastructure documentation Ensure stability, scalability, and security across the supporting Linux infrastructure Participate in planning, testing, and phased rollout of the POS migration Contribute to pilot deployments and adjust configurations based on feedback and performance Work closely with internal stakeholders and external partners to ensure integration and long-term sustainability Continuously refine processes to improve reliability, maintainability, and automation &nbsp; THE MUST HAVES 5+ years of experience with Ubuntu or other Linux operating systems in production environments Strong scripting skills (Bash, Python, Ansible, or similar) for automation and tooling Hands-on experience with infrastructure automation&nbsp; Understanding of Linux security, patch management, and system hardening best practices Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, etc.) Strong problem-solving skills and ability to work collaboratively in a team environment Clear written and verbal communication ​Bachelor's Degree in Computer Science, Computer Information Systems, or related field Note: Equivalent professional experience may be considered in place of a formal degree &nbsp; THE NICE TO HAVES Experience using Canonical tools like Landscape or MAAS Familiarity with large-scale endpoint or infrastructure deployments Exposure to POS or retail technology environments Experience with remote device management, compliance reporting, or system monitoring tools &nbsp; &nbsp; WITHIN 30 DAYS, YOU’LL Gain access to team documentation, internal systems, and tooling Understand our current POS architecture and goals for the Ubuntu migration Participate in planning and technical deep dives with Canonical and internal teams WITHIN 60 DAYS, YOU’LL Begin testing Ubuntu Classic images on real POS hardware Help stand up supporting infrastructure for remote management, monitoring, and updates Participate in troubleshooting and refining system configuration based on ​l​ab testing WITHIN 90 DAYS, YOU’LL ​Collaborate with POS software vendor or Canonical to resolve blocking items Contribute to scaling the automation strategy

Ubuntu Engineer

&nbsp; THE OPPORTUNITY Dillard’s is looking for a motivated IT professional to join our *NIX Team as a *NIX System Engineer. If you thrive in a fast-paced, highly collaborative environment and want to work with cutting-edge enterprise technologies, this is the team for you! You’ll have opportunities to solve complex challenges, automate and optimize processes, and work with some of the best engineers in the industry. We are committed to technical excellence, teamwork, and continuous improvement—and we’re looking for professionals who share that mindset. Are you ready to be part of a team that makes a real impact? Join us and take your career to the next level! &nbsp; THE TEAM &nbsp;Our *NIX Team is a highly skilled, fast-paced group of engineers responsible for designing, deploying, and maintaining enterprise Linux and AIX environments. We support critical infrastructure across x86 and Power platforms, ensuring high availability, security, and performance. From managing Red Hat OpenShift Container Platform (OCP) to securing and optimizing enterprise storage, our team plays a key role in keeping the business running efficiently. &nbsp; WHAT YOU WILL DO Install, upgrade, and patch Linux, AIX, VMware/XCP-ng, and PowerVM VIOS systems Install and support Red Hat OpenShift Container Platform (OCP) Rack and stack x86 and Power hardware Backup and Recovery Upgrade and maintain management tools Responsible for security hardening and remediation of all supported infrastructure Create and maintain scripts to schedule repetitive, detailed, and/or off-hour tasks Support production environments 24x7 through on-call rotations Create and update documentation and Ansible playbooks &nbsp; THE MUST-HAVES 5 years of experience working with AIX or other UNIX/Linux operating systems Proficient in Korn/Bash shell and/or Python/Perl scripting skills IT Security Knowledge- understanding hardening and compliance General understanding of network/distributed computing environment concepts: host routing tables, fundamental TCP/IP protocols, and DNS Drive to learn new technologies Desire to analyze problems, propose solutions, and troubleshoot issues to resolution Work well under pressure, grasp new ideas quickly, and thrive in a dynamic and diverse environment Ability to maintain a schedule-driven project list while handling interruptions in a timely and effective manner Highly motivated, effective oral and written communicator with a positive attitude Participation in on-call rotation Willingness to help others Excellent organization skills &nbsp; THE NICE-TO-HAVES Understanding of Open Storage subsystems and Storage Area Networks Understanding of Red Hat OpenShift Container Platform Experience installing and configuring complex IBM Storage Scale enterprise environments on AIX and Linux Understanding of F5 and its use for application delivery control (e.g., Load Balancers) &nbsp; WITHIN 1 MONTH, YOU’LL Gain access to all necessary systems, tools, and documentation. Understand team processes, escalation procedures, and on-call expectations. Review architecture, hardware layouts, and supported infrastructure (Linux, AIX, PowerVM, VMware/XCP-ng, OpenShift, storage, and backup solutions). Shadow team members on key tasks such as patching, backup processes, and storage management. Begin working on small tasks such as documentation updates, basic scripting, or system monitoring improvements. &nbsp; WITHIN 2 MONTHS, YOU’LL Independently perform basic administrative tasks, such as patching, user management, and system monitoring. Participate in system updates, storage provisioning, or OpenShift deployments with minimal supervision. Contribute to automation efforts by writing or modifying scripts for repetitive tasks. Take ownership of at least one documentation update or improvement. Assist in troubleshooting production issues under the guidance of senior team members. &nbsp; WITHIN 3 MONTHS, YOU’LL Independently handle routine system administration tasks across Linux, AIX, OpenShift, and storage environments. Contribute meaningfully to a team project, such as infrastructure upgrades, security hardening, or automation improvements. Rotate into the on-call schedule and effectively respond to incidents. Demonstrate an understanding of system architecture by contributing to design discussions. Identify at least one area for process improvement and propose a solution. Be a productive, self-sufficient team member capable of handling day-to-day operations and contributing to team goals.

Unix Engineer

&nbsp; THE OPPORTUNITY We are seeking a detail-oriented person to join our Web Admin team. This person will be responsible for the configuration, deployment, maintenance, and optimization of web application servers that power mission-critical applications. If you are a self-motivated individual and thrive in environments where uptime, security, and performance matter, this is the role for you! This role is on our Web Performance team, which is responsible for installing, configuring, administering, maintaining, and tuning web servers. Additionally, this team troubleshoots web server issues and provides technical support to the development teams. As a new member of our team, you will have a mentor who will help you become acclimated to Dillard's business strategy and your role. &nbsp; THE TEAM The Web Administration Team supports all of Dillard’s mission-critical websites. As a member of the team, you will be part of a dynamic environment that utilizes a number of technologies. This is a younger team that collaborates well with each other.&nbsp; The role is challenging and exciting because you are able to learn all aspects of web administration and configure different applications on various servers. &nbsp; WHAT YOU WILL DO Install, configure, and maintain application server environments Perform problem determination and performance tuning of applications on websites using monitoring tools and tuning techniques Create scripts to schedule repetitive, detailed, or off-hour tasks Stay informed of current and future releases/enhancements of technologies, including security releases Manage interactions with coworkers and vendor organizations Work closely with the OS Administration Teams, Database Administration Team, Information Security Team, and Network Engineers to maintain and support websites Attend product training as available and required Support production environments 24/7 through on-call rotations Architect environments for third-party applications Assist development staff with new application implementation and problem resolution Be the expert with all Akamai-related tasks. THE MUST HAVES Authorization to work in the United States without sponsorship Ability to work onsite at Corporate Headquarters in Little Rock, AR UNIX, Linux, AIX operating systems, and Windows experience&nbsp; Scripting experience (Bash, Perl, or Python) Application server administration experience Motivated individual who gets things done Desire to analyze problems, propose solutions, and troubleshoot issues to resolution Drive to learn new technologies Ability to deal with changing priorities and multitask several projects Willingness to help others Strong communication skills, both written and verbal THE NICE TO HAVES Knowledge of Relational or Document data stores Knowledge of or experience with Akamai Technologies Experience with Java monitoring and troubleshooting tools Experience with performance testing tools Experience with code repositories Understanding of Highly Available architectures Knowledge of LDAP Familiarity with centralized logging and performance analytics is an advantage WITHIN 30 DAYS, YOU’LL Troubleshoot web/application server problems and security issues and resolve them as necessary. Implement updates, upgrades, and patches promptly to limit loss of service. Collaborate with development teams to discuss, analyze, or resolve usability issues. WITHIN 60 DAYS, YOU’LL Conduct application and infrastructure monitoring. Monitor usage statistics and logs and produce reports on user and website behavior. Have familiarity with maintaining and applying website certificates. WITHIN 90 DAYS, YOU’LL Support the installation, configuration, security, operations, and maintenance of all web servers, application servers, and other software. Be able to update and maintain application server scripts. No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position

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