Dialpad is where work comes together—one, beautiful workspace for anywhere communication & collaboration. Dialpad has built groundbreaking and truly unified products, including the industry’s most innovative business phone system, unlimited text and team messaging, one-click video meetings, and an AI contact center—all powered by the most advanced communications AI in the world. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.

dialpad

About DialpadDialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.Being a Dialer At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your roleWe are seeking an experienced and ambitious Full Stack Software Engineer who is passionate about building high-quality, high-scale web and desktop-native applications using modern frontend and backend technologies. You will take end-to-end ownership of significant features, drive architectural decisions, tackle complex technical hurdles, and ensure high code quality. You will proactively collaborate with Product Managers and cross-functional partners to advocate for technical initiatives that improve team efficiency, system stability, and long-term maintainability. This position reports to our Engineering Director, who is based in North America, and is seeking someone to join the team at our Buenos Aires, Argentina office. What you’ll do Design, develop, and deploy high-quality features across Dialpad's web and desktop-native applications. Write clean, modular, and maintainable code using best practices along with unit &amp; integration tests. Participate in code reviews to ensure code quality, maintainability, and scalability. Ensure that features are shipped on time and with the highest quality. Participate in a rotating team on-call schedule to quickly diagnose and resolve critical issues, ensuring a seamless customer experience. Collaborate with cross-functional teams to build and use standard components and practices across Dialpad products. Skills you’ll bring 5+ years of professional experience in Full-Stack Software Engineering. Strong experience with Python, JAVA, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP, or other cloud infrastructures. Practical experience designing, deploying, and optimizing solutions leveraging serverless computing, microservices, and event-driven architectures. Proficiency with both SQL and NoSQL databases. Experience with building reusable and modular components for both frontend and backend. Bachelor's degree in Computer Science or equivalent practical experience. Proven ability to design, build, launch, and maintain at least two large-scale production systems. Experience with Agile development methodologies. Strong debugging and troubleshooting skills. Strong communication and collaboration skills. We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.&nbsp; Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.

Software Engineer (Power Dialer)

About DialpadDialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.Being a Dialer At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your roleWe are seeking an experienced and ambitious Full Stack Software Engineer who is passionate about building high-quality, high-scale web and desktop-native applications using modern frontend and backend technologies. You will take end-to-end ownership of significant features, drive architectural decisions, tackle complex technical hurdles, and ensure high code quality. You will proactively collaborate with Product Managers and cross-functional partners to advocate for technical initiatives that improve team efficiency, system stability, and long-term maintainability. This position reports to our Engineering Manager, who is based in North America, and is looking for someone to join the team in our San Ramon, CA, USA office. What you’ll do Design, develop, and deploy high-quality features across Dialpad's web and desktop-native applications. Write clean, modular, and maintainable code using best practices along with unit &amp; integration tests. Participate in code reviews to ensure code quality, maintainability, and scalability. Ensure that features are shipped on time and with the highest quality. Participate in a rotating team on-call schedule to quickly diagnose and resolve critical issues, ensuring a seamless customer experience. Collaborate with cross-functional teams to build and use common components and practices across Dialpad products. Skills you’ll bring 3+ years of professional experience in Full-Stack Software Engineering. Strong experience with Python, Java, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP, or other cloud infrastructures, etc. Practical experience designing, deploying, and optimizing solutions leveraging serverless computing, microservices, and event-driven architectures. Proficiency with both SQL and NoSQL databases. Experience with building reusable and modular components for both frontend and backend. Bachelor's degree in Computer Science or equivalent practical experience. Proven ability to design, build, launch, and maintain at least two large-scale production systems. Experience with Agile development methodologies. Strong debugging and troubleshooting skills. Strong communication and collaboration skills. For exceptional talent based in California the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. California Salary Range$151,000&mdash;$180,550 USDWe believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.&nbsp; Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.

Software Engineer, Support Core

About DialpadDialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.Being a Dialer At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your roleAs a Senior Product Manager for Dialpad Sell, you’ll lead the strategy, roadmap, and delivery of our AI-powered outbound sales solution. From seller-focused capabilities that support outbound sales engagement and workflow optimization to the tools and insights managers and leaders need to onboard and coach their teams effectively, your product will help revenue teams connect with prospects more effectively and close deals faster. This position reports to our Senior Director of Product Management and has the opportunity to be based in our Tempe, US&nbsp;Office. What you’ll do Own product strategy and roadmap for the Sell business line, defining what to build, when to do it, and why it matters. Develop a deep understanding of customer problems and business opportunities to inform and support product decisions and guide prioritization. Lead the ideation, design, specification, development, and release of solutions through the entire project lifecycle, leveraging strong working relationships with Engineering, Design, Marketing, and Sales. Maintain the quality of your product by identifying product and technical issues and actively developing and tracking solutions. Measure your impact through quantitative and qualitative data, connecting your work to the business outcomes that customers care about most. Champion your product, both internally and externally, to generate excitement and ensure alignment. Approach your role with a growth mindset and a willingness to roll up your sleeves to solve problems as they arise. Skills you’ll bring 8+ years of experience building a B2B SaaS product. Expertise and/or experience working on a sales communication or revenue insights product. This may include sales engagement and workflow automations/integrations, coaching &amp; analytics, as well as telephony and compliance. Proven ability to lead complex products with multiple stakeholders and dependencies. Experience working closely with engineering teams on technically sophisticated systems (APIs, real-time systems, data pipelines). Fluency in AI systems and a passion for applying this technology both within the Dialpad product and to improve your daily work. A data-driven mindset with the ability to define KPIs and make informed trade-offs. Excellent communication skills — able to influence without authority and clearly articulate decisions. Comfort operating in ambiguity and driving clarity in fast-evolving environments. Bachelor's degree or equivalent practical experience. We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.&nbsp; Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.

Sr. Product Manager, Dialpad Sell

About DialpadDialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.Being a Dialer At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your roleWe are seeking an experienced and ambitious Full Stack Software Engineer who is passionate about building high-quality, high-scale web and desktop-native applications using modern frontend and backend technologies. You will take end-to-end ownership of significant features, driving architectural decisions, tackling complex technical hurdles, and ensuring high code quality. Your expertise will enrich the team, including through the active mentorship of junior engineers. You will proactively collaborate with Product Managers and cross-functional partners to advocate for technical initiatives that improve team efficiency, system stability, and long-term maintainability. This position reports to our Engineering Manager, who is based in North America, and is seeking someone to join the team. What you’ll do Design, develop, and deploy high-quality features across Dialpad's web and desktop-native applications. Write clean, modular, and maintainable code using best practices along with unit &amp; integration tests. Participate in code reviews to ensure code quality, maintainability, and scalability. Ensure that features are shipped on time and with the highest quality. Participate in a rotating team on-call schedule to quickly diagnose and resolve critical issues, ensuring a seamless customer experience. Collaborate with cross-functional teams to build and use common components and practices across Dialpad products. Mentor junior engineers and help them grow their skills and expertise. Skills you’ll bring 3+ years of professional experience in Full-Stack Software Engineering. Strong experience with Python, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP, or other cloud infrastructures, etc. Practical experience designing, deploying, and optimizing solutions leveraging serverless computing, microservices, and event-driven architectures. Proficiency with both SQL and NoSQL databases. Experience with building reusable and modular components for both frontend and backend. Experience with mentoring junior engineers and helping them grow their skills. Experience with RESTful APIs and GraphQL schemas. Bachelor's degree in Computer Science or equivalent practical experience. Proven ability to design, build, launch, and maintain at least two large-scale production systems. Experience with Agile development methodologies. Strong debugging and troubleshooting skills. Strong communication and collaboration skills. We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.&nbsp; Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.

Software Engineer, Fullstack (Growth)

About DialpadDialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.Being a Dialer At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your roleDialpad is seeking a talented and experienced&nbsp;Software Full-Stack Engineer passionate about building high-quality, scalable web applications using modern frontend &amp; backend technologies to build the next generation of our omnichannel Contact Center products. The ideal candidate is a self-starter with a strong desire to deliver high-quality, high-performance, scalable frontend or backend infrastructure and features, and is willing to make an impact while contributing to a cross-functional team. As an experienced backend software engineer, you drive software delivery &amp; operational excellence by turning well-defined business objectives into software systems. You will have a significant impact on organization-wide output. What you’ll do&nbsp; Develop and maintain Dialpad's web applications using modern front-end and back-end technologies. Provide estimates on technical resources and requirements necessary to plan and begin projects. Take responsibility for executing projects in the omnichannel contact center communications space. Assist and drive, as needed, to ensure the team meets its delivery milestones. Develop well-tested features with appropriate test hooks, resulting in low defect reports and faster engineering throughput. Review technical designs to ensure features/products are well-integrated and fully meet business needs. Participate in code reviews, design discussions, and other team activities to ensure high-quality software delivery. Troubleshoot and debug issues with existing features, as needed. Stay up to date with the latest backend platform technologies and best practices, and contribute to the continuous improvement of our engineering processes and tools. Ensure features are shipped on time and to the highest quality standards. Continue contributing to fun projects meant to delight users! Skills you’ll bring 5+ years of strong experience in full-stack software engineering. Bachelor’s or Master’s degree in Computer Science or related field, or equivalent experience. Leverage AI Tools (Claude / Windsurf / Gemini) for development. Strong experience working with HTML/CSS, Vue.js, Typescript, Python, Java. Strong experience working with Cloud Technologies [Google Cloud Platform is a plus] and distributed technologies. Working knowledge of unit test and integration test frameworks. Good understanding of web technologies, RESTful APIs, and web application frameworks. Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent them. Strong debugging and troubleshooting skills. Strong communication and collaboration skills. Experience with highly agile and iterative development processes. Our Tech Stacks: Python backend on Google Cloud Platform (AppEngine, Datastore, BigQuery, Dataflow, Memcache, Cloud Tasks, Pub/Sub), Vue.js/Vuex frontend running natively in Electron, Java backend with RESTful interfaces, Postgres, Redis, Couchbase, Kafka, PHP, and web application containers like Tomcat. We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.&nbsp; Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.

Software Engineer, Fullstack (Omnichannel)

About DialpadDialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.Being a Dialer At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your roleWe are seeking an experienced and ambitious Full Stack Software Engineer who is passionate about building high-quality, high-scale web and desktop-native applications using modern frontend and backend technologies. You will take end-to-end ownership of significant features, drive architectural decisions, tackle complex technical hurdles, and ensure high code quality. You will proactively collaborate with Product Managers and cross-functional partners to advocate for technical initiatives that improve team efficiency, system stability, and long-term maintainability. This position reports to our Engineering Manager, who is based in North America, and is seeking someone to join the team at our Vancouver, BC, office. What you’ll do Design, develop, and deploy high-quality features across Dialpad's web and desktop-native applications. Write clean, modular, and maintainable code using best practices along with unit &amp; integration tests. Participate in code reviews to ensure code quality, maintainability, and scalability. Ensure that features are shipped on time and with the highest quality. Participate in a rotating team on-call schedule to quickly diagnose and resolve critical issues, ensuring a seamless customer experience. Collaborate with cross-functional teams to build and use common components and practices across Dialpad products. Skills you’ll bring 5+ years of professional experience in Full-Stack Software Engineering. Strong experience with Python, JAVA, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP, or other cloud infrastructures, etc. Practical experience designing, deploying, and optimizing solutions leveraging serverless computing, microservices, and event-driven architectures. Proficiency with both SQL and NoSQL databases. Experience with building reusable and modular components for both frontend and backend. Bachelor's degree in Computer Science or equivalent practical experience. Proven ability to design, build, launch, and maintain at least two large-scale production systems. Experience with Agile development methodologies. Strong debugging and troubleshooting skills. Strong communication and collaboration skills. For exceptional talent based in British Columbia, Canada&nbsp;the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.British Columbia, Canada Salary Range$142,400&mdash;$168,800 CADWe believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.&nbsp; Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.

Software Engineer, Fullstack (Sell Core)

About DialpadDialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.Being a Dialer At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your roleWe are seeking an experienced and ambitious Full Stack Software Engineer who is passionate about building high-quality, high-scale web and desktop-native applications using modern frontend and backend technologies. You will take end-to-end ownership of significant features, driving architectural decisions, tackling complex technical hurdles, and ensuring high code quality. Your expertise will enrich the team, including through the active mentorship of junior engineers. You will proactively collaborate with Product Managers and cross-functional partners to advocate for technical initiatives that improve team efficiency, system stability, and long-term maintainability. This position reports to our Engineering Manager, who is based in North America, and is seeking someone to join the team at our Vancouver, Canada office. What you’ll do Design, develop, and deploy high-quality features across Dialpad's web and desktop-native applications. Write clean, modular, and maintainable code using best practices along with unit &amp; integration tests. Participate in code reviews to ensure code quality, maintainability, and scalability. Ensure that features are shipped on time and with the highest quality. Participate in a rotating team on-call schedule to quickly diagnose and resolve critical issues, ensuring a seamless customer experience. Collaborate with cross-functional teams to build and use common components and practices across Dialpad products. Mentor junior engineers and help them grow their skills and expertise. Skills you’ll bring 5+ years of professional experience in Full-Stack Software Engineering. Strong experience with Python, APIs, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP, or other cloud infrastructures, etc. Practical experience designing, deploying, and optimizing solutions leveraging serverless computing, microservices, and event-driven architectures. Proficiency with both SQL and NoSQL databases. Experience with building reusable and modular components for both frontend and backend. Experience with mentoring junior engineers and helping them grow their skills. Experience with RESTful APIs and GraphQL schemas. Bachelor's degree in Computer Science or equivalent practical experience. Proven ability to design, build, launch, and maintain at least two large-scale production systems. Experience with Agile development methodologies. Strong debugging and troubleshooting skills. Strong communication and collaboration skills. For exceptional talent based in British Columbia, Canada&nbsp;the target base salary range for this position is posted below. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in British Columbia role postings reflect the base salary only, and do not include bonus, equity, or benefits.British Columbia, Canada Salary Range$147,000&mdash;$174,000 CADWe believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.&nbsp; Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.

Software Engineer, Fullstack (Support Core)

About DialpadDialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.Being a Dialer At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your roleAs a Software Engineer on the Integrations team, you will primarily contribute to the development of Dialpad’s key native integrations. These integrations enable real-time automations and data transfers between Dialpad and complementary systems, ensuring our mutual customers have a seamless unified experience. This includes Agentic AI, CRMs, ticketing systems, workforce management platforms, and industry-specific verticals such as Recruiting, Retail, and Healthcare. You’ll collaborate closely with engineering teammates, product leaders, business leaders, Dialpad customers, and external stakeholders. Additionally, this role will emphasize Agentic AI-compatible integrations. This position reports to our Engineering Manager and has the opportunity to be based in our London office. Please note, this is a hybrid position with an expectation to be in the office 2-3 times per week.&nbsp; What you’ll do Develop and maintain Dialpad’s key native integrations such as Zendesk, HubSpot, AthenaHealth, and many more. Write architectural design &amp; specification documents. Develop well-tested features with appropriate test hooks, resulting in low defect reports. Write clean, modular, and maintainable code using best practices along with unit tests. Participate in code reviews to ensure code quality, maintainability, and scalability. Assist with emerging Agentic AI technologies &amp; initiatives. Tech Stack: Python, Vue.js, Redis, Google Cloud, AI (MCP). Skills you'll bring 3+ years of professional experience as a software engineer. Experience with at least one object-oriented programming language, especially JS or Python. Experience with Agile development methodologies. Testing, debugging, and troubleshooting skills. Effective communication skills. Collaborative &amp; team player but also able to work independently &amp; autonomously. Pragmatic approach to solving problems while balancing business goals. Agentic AI experience. Usage of AI coding assistants (Claude, Gemini, etc.) for the majority of coding tasks. Major bonus points for the following Experience building integrations. Proficiency with ETL data pipelines. We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.&nbsp; Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.

Software Engineer, (Integrations)

About DialpadDialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.Being a Dialer At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your roleAs a Software Engineer on the Integrations team, you will primarily contribute to the development of Dialpad’s native Salesforce integration, along with other critical apps. These integrations enable real-time automations and data transfers between Dialpad and key complementary systems, ensuring our mutual customers have a seamless unified experience. You’ll collaborate closely with engineering, product, and business leaders, as well as external stakeholders, with a particular focus on enhancing our Salesforce integration. This position reports to our Director of Engineering in out London office. Please note, this is a hybrid position with an expectation to be in the office 2-3 times per week.&nbsp; What you’ll do Develop and maintain Dialpad’s Salesforce integration. Contribute to the development of other Dialpad integrations. Write architectural design &amp; specification documents. Develop well-tested features with appropriate test hooks, resulting in low defect reports. Write clean, modular, and maintainable code using best practices along with unit tests. Participate in code reviews to ensure code quality, maintainability, and scalability. Assist with emerging Agentic AI technologies &amp; initiatives. Tech Stack: Apex, Python, Vue.js, Redis, Google Cloud. Skills you'll bring 3+ years of professional experience as a Software Engineer. Experience with at least one object-oriented programming language, especially Java or Python. Experience with Agile development methodologies. Testing, debugging, and troubleshooting skills. Effective communication skills. Collaborative &amp; team player, but also able to work independently &amp; autonomously. Pragmatic approach to solving problems while balancing business goals. Agentic AI experience. Usage of AI coding assistants (Claude, Gemini, etc.) for the majority of coding tasks. Salesforce experience. Apex programming language experience. Experience building integrations. Proficiency with ETL data pipelines. We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.&nbsp; Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.

Software Engineer, Salesforce (Integrations))

About DialpadDialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. Visit dialpad.com to learn more.Being a Dialer At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we're elevating each one with a platform that drives real-time insights and automation for our customers.We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your RoleAs a Sr. Software Engineer in the Billing team, you’ll own different components of our billing system. You’ll work closely with other engineers on the team to build scalable billing APIs.&nbsp; You’ll also help create generic solutions and tools that improve our billing platform and help our support teams. In addition, you’ll help develop the next generation of our billing platform using microservices architecture. This position reports to our Engineering Manager and has the opportunity to be based in our Kitchener Office.&nbsp; You enrich the team through your engineering experience. We don’t mind if you come from a frontend, backend, or any other engineering background, as long as you are excited to learn and contribute to the team. You’re the type of person who is really proud when you build a resilient, well-designed, long-term solution that saves everyone time in the long run. What you’ll do You’ll contribute to the architecture of the billing platform to help it scale and support rapid growth in the Dialpad customer base. Build reusable, well defined APIs that are consumed in product code. Monitor for performance and accuracy of how we bill our customers. Build automated tools to enable our customers and support teams to perform self-service billing operations. You’ll collaborate and cooperate with other engineers and product managers in design and code reviews, and translate business requirements into pragmatic technical solutions while discussing and navigating tradeoffs. You will identify classes of problems across the system and come up with solutions in the form of a&nbsp; long term engineering roadmap Mentor new hires to help the team grow. Skills you’ll bring You bring inquisitiveness to your work and a background with critical stable systems of scale. You are experienced with real-time debugging and outages, and have built backend data models that have high performance requirements. Bachelor's degree in Computer Science or equivalent practical experience. Demonstrated experience with 2+ large production backend systems at scale: designing, building, launching, and maintaining Deep experience with cloud-deployed solutions&nbsp; Strong backend programming experience whether with Python, Java, C#, Node.js, Ruby, etc.&nbsp; Experience designing backends based on microservices architecture. We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success. Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.&nbsp; Dialpad is an equal-opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.

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