We get up every day to help our customers power a safer, stronger financial system through smarter decisions. Our AI-driven solutions provide the insights our customers need to manage their financial crime and compliance obligations effectively. 

More than 1000 companies trust our rich, data-driven platform, which compiles information from various sources and is constantly updated with new information about high-risk individuals, entities, and activities. 

Our compliance experts also proactively share the latest best practice with our customers, helping them stay ahead of ever-changing regulatory requirements.

What you will be doing We are looking for an International Affairs Research Analyst for a 12-month fixed-term engagement with knowledge in political sciences to help us build our SaaS-based anti-money laundering solutions, which help organisations fight financial crime! You’ll get involved in measuring and building out our data coverage related to anti-money laundering (AML), mainly focused on sanctions and watchlists (targeted financial sanctions, sanctioned vessels, warning lists).&nbsp; As an International Affairs Research Analyst for Sanctions and Watchlists, you will:&nbsp; Execute research tasks to assess the scope and applicability of sanctions and warning lists Monitor and maintain accurate global coverage by updating existing records and assessing data quality. Support the team in identifying coverage improvement needs Work closely with Product and Data to ensure we exceed client expectations in relation to our data coverage and quality. About you As an International Affairs Research Analyst for Sanctions and Watchlists, you will: Have excellent research skills and a desire to understand issues holistically Have a broad understanding of principles of government structures around the world Have an outstanding level of attention to detail, and likely adopt a methodological approach to much of your research Enjoy working in a collaborative environment, have well-developed interpersonal skills, and the ability to support and mentor your colleagues Proficient English language skills Nice to haves: Experience working in a scale-up/start-up Experience working with databases, data manipulation, and analytics tools (e.g., SQL, Looker) Experience in regulatory compliance, particularly AML and KYC/KYB Proficiency in one or more foreign languages besides English, including Russian, Arabic, German, French, and Spanish. The impact you will have It is critical for our clients to know whether a customer or business is subject to sanctions or appears on a watchlist. In this role, you will take ownership of assessing updates to our existing database and executing internal quality assurance processes to ensure data is accurate and client-ready. You will also be on the front line of analyzing new sanctions regimes and warning lists to determine their relevance and appropriateness for inclusion in our product and data offering.&nbsp; What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy - A work-life balance and focus on our well-being are critical to keeping us performing at our best Hybrid working - We want you to strike a balance and be where you do your best work. You will work with your manager to agree on what is best for you and your team You will also get a budget to kit out your home office Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve Annual learning budget to drive your performance and career development Meal Vouchers 40 RON/ Day Access to an Employee Assistance Programme Medical Insurance&nbsp; 7Card (upon request) About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

International Affairs Research Analyst

We are looking for an Associate Implementation Consultant - French Speaking to help us build our SaaS-based anti-money laundering solutions and empower organizations to fight financial crime! You will be the vital link between our cutting-edge platform and our clients, helping them translate their unique business needs into effective technical reality. Joining our implementation team, you will act as a trusted advisor, guiding customers through their initial journey and ensuring their fraud detection rules are set up for success. You’ll combine a passion for problem-solving with project oversight, ensuring every client goes live with confidence while feeding back crucial insights to our product teams.As Associate Implementation Consultant, you will&nbsp; Have a strong focus on supporting clients with one-off AML scenario/rule requests, including new rule builds, amendments to existing rules, threshold changes, segmentation adjustments and logic refinements Assist clients in deploying rule changes to production efficiently&nbsp; Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline Develop comprehensive project plans that merge customer requirements with company goals and coordinate with the Customer Success Managers during all project phases, from initial kickoff through implementation Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables. Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements. Proactively identify project roadblocks and manage subsequent issue tracking / resolution Work with Product Management to feedback on issues with current products and provide input around new products Write technical requirements and business specifications for client implementations Who we are looking for Bachelor’s degree or a combination of education and experience in engineering, information systems, or sciences 1+ years SaaS or customer facing experience Native or bilingual proficiency in French Proven technology skills, outstanding interpersonal abilities, strong English written and verbal communication skills Attention to detail, plus analytical and problem-solving capabilities Experience with dealing with client IT teams as well as systems integrations Passionate self-starter that is self-directed and able to execute independently Technical understanding of Rest API services and implementation Experience with AML and Client Onboarding solutions is a big plus but not required About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Associate Implementation Consultant - French Speaking

The Role We are looking for a Partner Solution Consultant to join our Solution Consulting organization. This is a pivotal role designed to sit at the intersection of technical innovation and commercial growth. While reporting into Solution Consulting, your primary mission is to enable new paths to market by co-developing and co-selling with our strategic partners. You won't just be "demoing" our product; you will be architecting how ComplyAdvantage integrates into the platforms of Global Systems Integrators (GSIs), Fintechs, and Software Partners. You will be the technical "brain" behind our joint-value propositions, ensuring that when we partner, we build solutions that are scalable, technically sound, and commercially irresistible. Responsibilities Technical Alliances &amp; Co-Development: Work alongside GSI and Platform partners to design "Powered-by" or "Integrated-with" solutions. You will map our API capabilities to the partner’s ecosystem to create unique, repeatable service offerings. Joint Go-To-Market (GTM) Support: Partner with the GSI and Partner Account Managers to provide technical leadership during the co-selling process. You will lead technical workshops, proof-of-concepts (POCs), and architecture reviews for high-stakes, multi-party deals. Partner Enablement: Act as the lead technical educator for partner architects and consultants. You will ensure they are experts in ComplyAdvantage’s data structures and AI-driven detection, enabling them to advocate for us within multi-million dollar transformation projects. Solution Blueprinting: Create reusable technical assets, such as reference architectures, integration guides, and "Solution Blueprints" that simplify how partners deploy ComplyAdvantage for end-clients. Feedback Loop: Serve as the technical voice of the partner ecosystem back to our Product and Engineering teams. You will identify gaps in our APIs or data delivery that, if solved, would unlock new partner-driven revenue streams. Technical Governance: Ensure that integrations built by partners meet ComplyAdvantage’s standards for performance, security, and scalability. About You The "Architect" Mindset: 5+ years of experience in Solution Consulting, Sales Engineering, or Technical Alliances. You have a knack for looking at two disparate systems and envisioning the bridge that connects them. API &amp; Data Fluency: You are deeply comfortable with RESTful APIs, JSON, and complex data environments. You can explain the nuances of data ingestion and risk scoring to both developers and C-suite stakeholders. Commercial Acumen: You understand that great tech only matters if it sells. You can align technical architecture with business outcomes like "reduced false positives" or "faster client onboarding." Collaborative Navigator: You enjoy working across teams (Sales, Product, and Partnerships) and can manage the technical expectations of large organizations like Deloitte, PwC, Sutherland or major Banking-as-a-Service (BaaS) providers. Self-Starter: You are excited by the prospect of building a new function. You don't need a playbook; you’re here to help write it. Domain Knowledge: Previous experience in AML, KYC, Fintech, or Fraud is a significant advantage. What’s in it for you? Equity: We want you to have a stake in the future we are building. Unlimited Time Off: We focus on performance and well-being, not just hours logged. Hybrid Working: Strike the balance that works for you and your team. Professional Growth: Annual learning budget to drive your performance and career development. Comprehensive Benefits: High-tier Medical, Dental, and Vision contributions, plus Life Insurance and pre-tax transit benefits. About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Partner Solutions Consultant

Role Summary As Product Manager for Transaction Services, you'll own the product strategy and roadmap for your dedicated platform squad, delivering critical infrastructure and shared capabilities that power our flagship products. This is an individual contributor role where you'll drive specific transaction related services from conception to delivery, working directly with engineering teams and collaborating with Principal PMs to ensure platform capabilities meet product needs. As Product Manager for the Transaction Services team, you will be the 'source of truth' for all transaction data flowing through the ComplyAdvantage platform. You will be responsible for ensuring that whether a client sends a card payment, a bank transfer, or crypto, it is instantly structured, enriched, and searchable. Your work directly enables our Transaction Monitoring, Payment Screening and our future transaction products to detect financial crime in real-time at massive scale. Key Responsibilities Own and execute product strategy for your platform squad, defining the roadmap for specific platform services and capabilities Lead your engineering squad through discovery, design, and delivery of platform solutions that meet the needs of multiple product teams Partner directly with Principal Product Managers to understand flagship product requirements and ensure platform services support their needs Define and monitor platform metrics for your services, establishing SLAs and measuring impact on developer productivity Make technical product decisions for your domain, balancing performance, scalability, and usability requirements Champion developer experience for your platform services through clear documentation, intuitive APIs, and responsive support Conduct discovery with product teams to identify needs and opportunities within your platform domain Drive platform feature delivery through effective prioritisation, sprint planning, and stakeholder communication Stay current with platform technologies relevant to your domain and apply best practices to your services Communicate progress and challenges to stakeholders, building trust through transparent and proactive updates Required Qualifications 4+ years of product management experience with at least 1 year working on technical platform or infrastructure products Demonstrated experience owning and delivering platform features that support multiple teams or products Strong technical understanding with the ability to engage deeply in architectural discussions with engineering and implementation teams. Experience leading engineering teams through full product development lifecycle Track record of successful collaboration non-technical stakeholders Strong analytical skills with experience using metrics to drive decisions Excellent communication skills with the ability to explain technical concepts clearly Bachelor's degree in a relevant field About You You likely have some or all of the following experiences: You've owned platform services or developer tools and understand the unique challenges of internal products You're comfortable making technical trade-offs and can articulate the reasoning behind your decisions You have experience working autonomously whilst maintaining alignment with broader organisational goals You're familiar with cloud platforms, APIs, and modern infrastructure patterns You value the impact of good platform design on developer productivity and product velocity You enjoy the challenge of balancing multiple stakeholder needs whilst maintaining service coherence You're ready to own outcomes for your squad and drive results independently You don’t need to be an AML expert, but you must be willing to learn and fascinated by hard technical problems like event-driven architectures and data consistency. You value performance metrics as much as feature delivery. You are comfortable moving beyond "internal" requirements to conduct regular discovery calls with clients to understand their needs and challenges when it comes to regulatory compliance. We're looking for someone who combines product ownership skills with technical depth. If you see yourself in most of these points – or if you bring different but equally valuable experiences – we'd love to hear from you. What Success Looks Like In 90 days: You have built deep architectural empathy. You understand the "why" behind our current transaction infrastructure and have established high-trust relationships with the Engineering and Product leads. You are no longer "learning" the domain; you are actively prioritising the backlog based on a clear understanding of client needs and strategic priorities.&nbsp; In 6 months: You've delivered significant platform enhancements that have been adopted by product teams, and have developed a clear long term strategy and roadmap. The Transaction Services squad is operating with high velocity and is delivering platform capabilities that allow flagship products to scale. You are making data-driven trade-offs that balance immediate product needs with long-term technical health. In 12 months: You've established efficient processes, strong metrics, and serve as the strategic bridge between our backend services and our flagship products.&nbsp; You are seen as the in-house expert on transaction-related intelligence. Why This Role Matters This position is essential to our product organisation's technical foundation. You'll own platform services that directly impact our ability to build and scale products effectively. As a Product Manager for Transaction Services, you'll develop deep technical product skills whilst having real ownership and impact. This role offers excellent growth opportunities, whether progressing to more senior levels for more complex challenges or exploring other product domains. What’s in it for you? Equity as we want you to have a part of what we are building.&nbsp; Unlimited Time Off Policy. A work-life balance and focus on our well-being are critical to keeping us performing at our best.&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships. ​​Comprehensive Medical Insurance. Your health is our priority; we’ve got you covered. You will also get a new starter budget to kit out your home office.&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve.&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development.&nbsp; We provide everyone with the latest modern laptops and tech stacks to ensure you’re never slowed down by your tools. About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Product Manager

The Regional Marketing Manager, APAC serves as the voice of marketing in the APAC region. You will partner closely with regional sales teams, execute localised activation plans and events, tailor content for regional relevance and feed key market and competitive insights back into the business. While our global marketing team builds campaigns, content, branding and paid programs, this role is all about orchestration, regional execution and local impact. You will own the regional marketing budget, track performance, optimise local programmes and build strong alignment with the APAC sales organisation. What you’ll do: Translate global marketing campaigns into regionally relevant programmes by localising content (including translation if needed), adapting messaging for market or regulatory differences and running regional activations. Plan, execute and own all regional marketing activities including local face-to-face events, sponsorships of industry conferences, regional webinars, co-marketing partnerships and third-party events. Own and manage the APAC marketing budget by estimating costs, managing spend, tracking ROI and performance, reporting results and recommending ongoing optimisations. Act as the key liaison between the global marketing team and the APAC sales organisation to ensure sales understand target markets, personas and campaign materials; gather feedback from sales; and ensure marketing-to-sales hand-off is smooth and measurable. Monitor the regional competitive landscape and market trends to identify emerging opportunities, local nuances, and regulatory changes, feeding actionable insights back into the global marketing team to shape future strategy and content. Build and execute regional marketing plans aligned with global strategy by setting regional goals, defining timelines and metrics and adjusting based on local market conditions and performance. Manage regional vendors, partners and agencies by coordinating logistics for events, negotiating sponsorship deals, overseeing execution and managing translation and localisation services. Ensure brand consistency and governance across all regional initiatives by aligning every activity with global brand guidelines, messaging and marketing frameworks. Track, measure and communicate performance of all regional marketing initiatives by reporting on pipeline contribution, event ROI, marketing-influenced leads and other key metrics to both regional sales leadership and the global marketing team. Develop and strengthen regional relationships and partnerships by identifying opportunities for co-marketing with local ecosystems such as industry associations, influencers and channel or partner networks. &nbsp; What we’re looking for: 3-5+ years (or more) of B2B SaaS marketing experience in a fast-growing scale-up environment (ideally with exposure to regional/field marketing or regional campaign activation). Experience working in APAC markets (Singapore, Greater China and/or other Asian markets) including event planning/execution, sponsorships, localisation/translation of marketing content. Experience in B2B SaaS event marketing, both owned events and third-party industry events (speaking panels, trade shows, webinars) in an APAC context. Proven ability to collaborate with global marketing/central teams and regional sales teams; comfort working in a matrixed organisation. Excellent written and verbal communication skills; strong attention to detail; highly organised and able to manage multiple projects concurrently. Metrics-driven mindset: ability to track budget, measure campaign performance (leads, pipeline, ROI), provide insights and optimisation recommendations. Experience managing external agencies/venues/partners: vendor negotiation, logistics management and coordination. Self-starter, collaborative team player, comfortable as the regional marketing “owner” and regional go-to person for marketing. Professional proficiency in English; fluency in Mandarin (or another major APAC language) is a strong plus. Familiarity with APAC marketing environment: cultural/localisation considerations, local regulatory/industry nuances, regional media/partner ecosystem. (Bonus) Experience working with channel/partner marketing or co-marketing programmes with local partners. What’s in it for you? Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keep us performing at our best&nbsp; Access to our Employee Assistance Programme to support you and your family’s wellbeing Medical Insurance including enhanced Dental and Vision support Annual learning budget to drive your performance and career development Budget to set up your home office upon joining About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Regional Marketing Manager - APAC

Are you passionate about creating a smooth and secure tech experience for your colleagues? We're looking for an IT Support Engineer to join our growing team in Cluj-Napoca. You’ll play a key role in shaping how our global teams interact with technology—delivering smart, reliable solutions and first-class support.
In this role, you’ll balance hands-on technical support with infrastructure improvement projects. You'll also be a core part of onboarding, offboarding, and daily troubleshooting for 500+ users worldwide — while helping maintain and improve our internal tools and systems.
<h4>What you’ll be doing</h4>
<ul>
<li>Provide 1st and 2nd line IT support to our global team, focusing on excellent customer service and clear communication.</li>
<li>
Manage incidents and service requests within SLAs using our ITSM tool.
</li>
<li>
Support IT hardware and endpoint lifecycle management (Mac, Windows, Ubuntu).
</li>
<li>
Assist in improving and maintaining our IT tool stack, including Google Workspace, Atlassian (Jira &amp; Confluence), Slack, JAMF/Mosyle, and Okta.
</li>
<li>
Deliver seamless IT onboarding/offboarding experiences for new joiners, movers, and leavers.
</li>
<li>
Document support processes and contribute to our internal knowledge base (Confluence).
</li>
<li>
Act as a local subject matter expert, especially for system issues raised by our software engineering teams.
</li>
<li>
Champion IT best practices across the business and support security posture improvements.
</li>
</ul>
About you:&nbsp;
<ul>
<li class="" data-start="1789" data-end="1855">
2+ years’ experience in a similar role.
</li>
<li class="" data-start="1856" data-end="1918">
Comfortable working in a scale-up or fast-paced environment.
</li>
<li class="" data-start="1919" data-end="2005">
Hands-on experience with with at least one operating system (Mac, Windows, Ubuntu/Linux).
</li>
<li class="" data-start="2006" data-end="2099">
Strong troubleshooting skills, with a proactive and resourceful approach to solving issues.
</li>
<li class="" data-start="2100" data-end="2154">
Familiar with ITSM tools and service desk workflows.
</li>
<li class="" data-start="2155" data-end="2273">
Confident communicator with strong interpersonal skills—able to support colleagues across all levels and time zones.
</li>
<li class="" data-start="2274" data-end="2325">
Attention to detail and a customer-first mindset.
</li>
<li class="" data-start="2326" data-end="2399">
Experience documenting processes and procedures clearly and accessibly.
</li>
</ul>
<h4>Nice to have:&nbsp;</h4>
<ul>
<li class="" data-start="2422" data-end="2530">
Familiarity with tools like Google Workspace, Slack, Jira Service Management, and HR platforms like HiBob.
</li>
<li class="" data-start="2531" data-end="2582">
Experience supporting remote/hybrid environments.
</li>
<li class="" data-start="2583" data-end="2668">
Awareness of information security principles and secure service delivery practices.
</li>
</ul>
<h4>What’s in it for you? &nbsp;</h4>
<ul>
<li>Competitive salary aligned to your skills and experience&nbsp;</li>
<li>Equity as we want you to have a part of what we are building&nbsp;</li>
<li>Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp;</li>
<li>We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships</li>
<li>You will also get an annual budget of 1215 RON to kit out your home office&nbsp;</li>
<li>Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp;</li>
<li>Annual learning budget of 10,450 RON (prorated based on start date) to drive your performance and career development&nbsp;</li>
<li>Meal Vouchers 30 RON/ Day&nbsp;</li>
<li>Access to an Employee Assistance Programme (Atlas)&nbsp;</li>
<li>Medical Insurance&nbsp;</li>
<li>7Card Subscription (upon request) The base salary range for this role is 96,000-120,000 RON + bonus, equity and benefits. The actual pay may vary based on factors such as location, experience, and skill</li>
</ul><div class="content-conclusion">About us:
Our mission is to empower every business to eliminate financial crime.&nbsp;
By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust.
More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff.
ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;<a href="http://complyadvantage.com">complyadvantage.com</a>.</div>

Desktop Support Engineer

<h2>Role Summary</h2>
As Staff Product Manager, you'll own the product strategy and roadmap for critical application capabilities that power our flagship products. This is a senior individual contributor role where you'll drive shared services like authentication, notifications, workflow engines, and user management systems that enable our product teams to deliver exceptional experiences without reinventing foundational capabilities.
<h2>Key Responsibilities</h2>
<ul>
<li>Own and execute product strategy for enabling services, ensuring our shared application capabilities evolve to meet the diverse needs of multiple product teams</li>
<li>Lead cross-functional collaboration with your dedicated engineering squad to deliver robust, reusable services that accelerate product development</li>
<li>Partner with Principal Product Managers to understand flagship product requirements and translate them into scalable enabling service capabilities</li>
<li>Define service boundaries and interfaces, ensuring enabling services are intuitive to integrate while maintaining appropriate abstraction levels</li>
<li>Establish service metrics and quality standards, measuring adoption, reliability, and impact on product team velocity</li>
<li>Drive user experience consistency across products by providing well-designed shared components and services</li>
<li>Conduct internal discovery with product teams to identify common patterns and opportunities for shared services</li>
<li>Balance standardization with flexibility, ensuring services meet common needs while allowing product-specific customization</li>
<li>Create comprehensive documentation and integration guides that enable product teams to quickly adopt and effectively use enabling services</li>
<li>Stay current with industry patterns for shared services, microservices architecture, and application design to inform service evolution</li>
</ul>
<h2>Required Qualifications</h2>
<ul>
<li>6+ years of product management experience with at least 2 years in senior IC roles owning shared services or application platforms</li>
<li>Demonstrated success building reusable services adopted by multiple teams, with clear impact on development efficiency</li>
<li>Strong understanding of application architecture, API design, and service-oriented patterns</li>
<li>Experience balancing competing needs from multiple internal stakeholders while maintaining service coherence</li>
<li>Track record of driving adoption of shared services through excellent documentation, developer experience, and stakeholder management</li>
<li>Expertise in defining service boundaries and managing dependencies in complex systems</li>
<li>Excellent communication skills with ability to build consensus among diverse stakeholders</li>
<li>Bachelor's degree in a relevant field; advanced degree a plus</li>
</ul>
<h2>About You</h2>
You likely have some or all of the following experiences:
<ul>
<li>You've built shared services, application frameworks, or enabling capabilities used by multiple product teams</li>
<li>You understand the delicate balance between standardization and flexibility in shared services</li>
<li>You're passionate about reducing duplicate effort and accelerating product development through reusable components</li>
<li>You have experience with authentication systems, notification services, workflow engines, or similar foundational capabilities</li>
<li>You've successfully driven adoption of shared services by focusing on developer experience and clear value propositions</li>
<li>You enjoy the challenge of serving multiple internal customers with sometimes competing needs</li>
<li>You've contributed to engineering efficiency through tooling, frameworks, or process improvements</li>
</ul>
We're looking for someone who combines product thinking with a passion for enabling others' success. If you see yourself in most of these points – or if you bring different but equally valuable experiences – we'd love to hear from you.
<h2>What Success Looks Like</h2>
In 90 days: You've mapped the current enabling services landscape, understood key stakeholder needs, and identified opportunities to reduce duplication or fill gaps in our shared capabilities.
In 6 months: You've improved existing services or launched new capabilities that multiple product teams have adopted, with measurable impact on development velocity and consistency.
In 12 months: You've established a coherent enabling services strategy with high adoption across product teams. Teams actively seek your services rather than building custom solutions, and you're recognized as a key accelerator of product delivery.
<h2>Why This Role Matters</h2>
This position is critical to our product organization's efficiency and consistency. By building exceptional enabling services, you'll help our product teams focus on customer value rather than rebuilding common capabilities.
Your work will directly impact how quickly we can innovate and how consistently we deliver experiences across our product portfolio. This role offers unique opportunities to influence our entire product ecosystem through thoughtful service design.
If you're passionate about creating leverage through shared services, excited about enabling team productivity, and want to shape how we build products, we want to hear from you.
What’s in it for you?
<ul>
<li>Competitive salary aligned to your skills and experience&nbsp;</li>
<li>Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp;</li>
<li>We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships</li>
<li>Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp;</li>
<li>Annual learning budget to drive your performance and career development&nbsp;&nbsp;</li>
<li>Company Pension Scheme&nbsp;</li>
<li>Company Health Care Plan&nbsp;</li>
<li>Travel - season ticket loan&nbsp;</li>
<li>Cycle to work scheme with Evans Cycles</li>
</ul><div class="content-conclusion">About us:
Our mission is to empower every business to eliminate financial crime.&nbsp;
By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust.
More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff.
ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;<a href="http://complyadvantage.com">complyadvantage.com</a>.</div>

Staff Product Manager

We are looking for a Senior Customer Success Manager to help us build our SaaS-based anti-money laundering solutions, which empower organisations to fight financial crime! We are building cutting-edge solutions that help create a safer world and stop money from ending up in the hands of criminals. You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. You will be a trusted advisor to our clients helping them to get the best results from using the platform while feeding back ideas to the product development teams. As a Senior Customer Success Manager, you will&nbsp; Manage a portfolio of strategic customers, from onboarding to training to adoption and beyond&nbsp; Be the dedicated contact and own the overall relationship with your clients&nbsp; Ensure that an implementation plan is in place for each new customer and take responsibility for a successful onboarding process, working with the various stakeholders, e.g. their technology team, compliance &amp; risk teams Provide proactive support to our clients by helping them to increase adoption, improve utilization and take responsibility for minimizing churn and ensuring renewal Provide ongoing support to our clients, responding to their queries and coordinating across the various ComplyAdvantage teams to solve their problems Drive cross-sell and upsell, expanding contract revenue in conjunction with the sales/account management team Play a primary role in shaping the product roadmap based on customer feedback Support/drive new feature roll outs, including formal and informal training of customers and the internal sales/marketing teams, drafting client communications, etc. Actively contribute towards market development work, e.g. working with marketing to create high quality collateral/content and working with the product team to define future requirements Function as the voice of the customer and provide internal feedback on how ComplyAdvantage can better serve our customers About you: Have a true passion for customers – fanatical about getting them the right outcomes and becoming their advocate Be comfortable working with C-Suite stakeholders, to understand their objectives and align our solutions to meet their needs Understand your client’s business and drive value towards positive business outcomes&nbsp; Politely and confidently handle objections from clients, working collaboratively towards mutually beneficial outcomes&nbsp; An interest in technology and a basic grasp of tools like APIs and cloud platforms will go a long way here. Be a proactive self-starter that is self-directed and able to solve problems and execute independently Have strong process management skills, you will be able to manage a varied workload with multiple deadlines&nbsp; Possess strong relationship management skills and the ability to coordinate across teams and build consensus Ideally have previous project management experience and have worked in a start-up previously&nbsp; What’s in it for you? Equity as we want you to have a part of what we are building Unlimited Time Off Policy to promote work-life balance and well-being Annual learning budget to support professional growth Budget to set up your home office upon joining&nbsp; Enhanced parental leave and childcare benefits Life insurance and medical coverage through BUPA, including pre-existing conditions Pension contribution through The People's Pension &nbsp;About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Senior Customer Success Manager

We are looking for a GTM Systems Engineer to be the architect of our revenue engine. This is a critical mid-level role focused on blending technical expertise with go-to-market strategy to drive scalable and efficient growth. The role is a hybrid operator who designs, builds, and maintains the systems that power Sales, Marketing, and Customer Success. You won't just run campaigns; you will design the automated infrastructure that ensures our data is clean, our outreach is hyper-targeted, and our revenue teams are enabled to close deals faster. You will be the bridge between technical platforms and commercial outcomes, translating complex product capabilities into business value and ensuring a seamless, data-driven customer journey. What you will be doing:&nbsp; Your primary responsibility will be to build, optimize, and scale the technology backbone of our Go-To-Market efforts: Revenue Engine Architecture: Design, build, and optimize automated workflows (lead qualification, nurturing, omnichannel campaigns) to convert leads into closed deals efficiently. Tech Stack Ownership: Own the integration and operation of our GTM technology stack (CRM, Marketing Automation, Outreach Tools, Data Enrichment, Analytics) using APIs, no-code/low-code tools, and custom scripting to ensure flawless data flow. Data &amp; Intelligence: Build and manage data pipelines for lead enrichment (firmographics, intent data, technographics) to ensure our data is clean, consistent, and actionable across all GTM teams. Sales Process Automation: Create automated systems that provide real-time sales support, pre-call intelligence, and personalized messaging to help the sales team engage leads better and accelerate the sales cycle. Optimization &amp; Analysis: Monitor key funnel metrics and conversion rates. Conduct root-cause analysis of bottlenecks and systematically test and iterate on GTM processes to drive continuous improvement. Cross-Functional Alignment: Work closely with Revenue Operations, Customer Experience and Sales to define requirements, gather feedback, and ensure the GTM systems support company-wide growth goals. What you'll bring: Experience: 2-4 years of experience in a highly technical GTM role (e.g., GTM Engineer, RevOps Specialist, Sales/Marketing Automation Architect, or Solutions Engineer). Technical Proficiency: Strong hands-on experience integrating and managing GTM platforms (e.g., Salesforce, HubSpot, Marketo, Outreach, Clay) and comfort with technical concepts like AI, APIs and JSON. Systems Thinking: The ability to see the GTM process as a full, interconnected system and design scalable, repeatable workflows. Artificial Intelligence: Understanding of the AI market place specifically the GTM Vertical tools. Data Fluency: Proficiency in data analysis, data modeling, and reporting (e.g., SQL, Google Sheets/Docs, or BI tools) to define and track performance. Communication: Excellent ability to translate complex technical architectures into simple business outcomes for non-technical stakeholders. Mindset: You thrive in ambiguous, fast-paced environments and possess an exceptional ability to learn new tools and technologies quickly. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Private medical insurance designed to keep you ensuring peace of mind while you excel in your career Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; &nbsp;About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

GTM Engineer

We're a leading SaaS provider revolutionising how fintech companies navigate complex regulatory landscapes. Our platform powers compliance and risk management for hundreds of innovative financial services companies, from emerging startups to established enterprises. We believe in empowering our teams to solve meaningful problems and create exceptional value for our customers. Role Summary As a Senior Data Scientist at ComplyAdvantage, you will lead the development and refinement of sophisticated data-driven solutions to detect and prevent financial crime globally. Your core focus is R&amp;D and Strategic Initiatives, where you will spend 80% of your time conducting forward-looking research in ML, NLP, and Agentic AI to create measurable business value over 3-6 month horizons. In addition to driving deep-dive R&amp;D, you will provide expert advisory support and technical leadership to Product and Engineering teams. By leading AI Enablement workstreams, you will empower these departments with the quantitative insights and frameworks necessary to scale high-impact, AI-driven features while mentoring more junior members of the tribe. Key Responsibilities Lead R&amp;D in GenAI and Agentic AI: Design and prototype high-impact, novel solutions for financial crime detection, focusing on multi-agent systems and RAG architectures built on foundational LLM frameworks. Drive Production Excellence: Partner with Engineering and Product leadership to architect and oversee the integration of AI components into core product features. You will define the standards for reliability, scalability, and ethical AI performance, ensuring research prototypes transition into robust, production-grade solutions. Establish Evaluation Frameworks: Lead the development of robust evaluation methodologies for LLM and agentic AI systems, defining industry-standard metrics for task completion, reasoning accuracy, and system reliability. Evaluate Model Context Protocol (MCP): Research applications to connect our AI systems with external data sources and tools, providing strategic recommendations for engineering implementation. Strategic Data Insights: Conduct advanced exploratory analysis across multiple data sources to uncover insights that directly influence product development decisions and agent behavior. Research &amp; Innovation: Continuously research and evaluate emerging tools and best practices in data science and Agentic AI to keep ComplyAdvantage at the forefront of the field. Technical Leadership &amp; Mentoring: Engage across multi-disciplinary teams to share expertise, perform code reviews, and provide career development support to junior data scientists. Required Qualifications MSc or PhD in a numerate subject (e.g., Computer Science, Mathematics, Statistics, Physics) or equivalent practical experience in a data-intensive role. 4-7 years of professional experience in data science or machine learning, with a demonstrable impact on production systems. Expert-level proficiency in Python, including the core data science ecosystem such as Pandas, NumPy, and Scikit-learn. Deep experience with modern ML frameworks (e.g., TensorFlow, PyTorch) for advanced research and prototyping. Strong expertise in Agentic AI and LLMs: Advanced knowledge of agentic AI frameworks (e.g., LangChain, Pydantic AI) and experience optimising retrieval systems like RAG. Experience with Distributed Computing: Practical knowledge of platforms like Spark or Dask for large-scale data analysis. Technical Leadership: Proven track record of leading technical research projects with successful production outcomes and communicating complex concepts to diverse audiences. Preferred Qualifications Experience delivering machine learning solutions and integrating into data pipelines. Experience with Natural Language Processing, Entity Resolution, Graph Theory, or Graph Machine Learning. Experience working with or evaluating multi-agent systems or complex GenAI workflows. What Success Looks Like In 90 days: You have successfully onboarded, mastered our data landscape, and begun contributing to active research projects while building relationships with key stakeholders. In 6 months: You have delivered your first significant research project with measurable impact and established yourself as a technical leader and effective mentor. In 12 months: You have led multiple successful R&amp;D initiatives that have shaped our technical roadmap and been recognized as a subject matter expert who empowers other teams. About Data Science at ComplyAdvantage:The Data Science tribe discovers and proves out impactful solutions that leverage our Petabyte-scale data infrastructure to neutralise global financial crime. We are responsible for research and development work that drives the "art of the possible" within our product suite. At ComplyAdvantage, we mine the internet for critical data and use it to power a dynamic knowledge graph, which uncovers hidden networks of financial bad actors. From exploring real-time stream processing with Kafka to pioneering the use of the latest LLMs, our modern technology stack allows us to innovate and build prototypes for cutting-edge agentic AI and large-scale algorithmic solutions that empower our clients. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Private medical insurance designed to keep you ensuring peace of mind while you excel in your career Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Senior Data Scientist

What you will be doing: Join our dynamic and collaborative technology team as a Site Reliability Engineer! You'll be at the heart of our operations, playing a pivotal role in ensuring the reliability, scalability, and performance of the critical services our customers depend on. As part of the DevOps team within our Infrastructure tribe, you'll collaborate with fellow SREs and other engineering teams to support the entire Technology organization and the wider company. The Infrastructure tribe is dedicated to building and maintaining the foundational systems, tooling, and services that empower our developers to bring exceptional products to life and keep them running smoothly and securely in production. We're focused on standardizing key areas like cloud infrastructure, deployment pipelines, and observability, allowing product teams to concentrate on their core applications. The DevOps team is crucial in architecting, building, and operating the tools that underpin our production environment. Recent initiatives include evolving our Internal Developer Portal, architecting a High Availability solution for Nexus, optimizing our observability costs, championing the adoption of Service Level Objectives (SLOs), and migrating to GitLab SaaS. As a Site Reliability Engineer (DevOps) you will: Design and Build: Architect, implement, and maintain highly available and reliable foundational services for CI/CD pipelines, observability platforms, and our Internal Developer Platform, which are essential for our engineering teams to deliver scalable services daily. Ensure Reliability: Participate in an on-call rotation to effectively respond to and resolve production incidents swiftly. Lead thorough post-incident reviews to identify root causes and implement proactive preventative measures. Automate Infrastructure: Manage and automate our cloud infrastructure using Terraform and Helm, adhering to GitOps best practices. Collaborate Effectively: Partner closely with development and data engineering teams to ensure seamless customer experiences of our services and provide robust operational support. Our Tech Stack: Cloud-Based Infrastructure: Fully cloud-based with a Kubernetes-focused tech stack. Compute workloads run in Kubernetes clusters across multiple regions on AWS and GCP. Cloudops uses Golang and Python for our backend languages, and leverages TypeScript to build and maintain our Cloudflare Workers and related edge services. A basic knowledge of bash and shell scripting will be useful. Our products are built using Kotlin and Python at the backend, with Typescript and React forming the frontend. All workloads are containerised. Our products make substantial use of relational database technologies, notably Postgres and Yugabyte We use an event-sourced model powered by Kafka for our communication bus and gRPC for our intra-service communication protocol We use modern observability solutions from Grafana Cloud, we build with GitLab tooling and deploy our code using ArgoCD We have a strong emphasis on engineering excellence and strive to ship the best possible code and the best possible solutions to our customers. About you: Deep expertise in cloud services (AWS and/or GCP) particularly IAM Significant experience managing and troubleshooting services within Kubernetes environments, and an understanding of Kubernetes as an ecosystem Strong proficiency in observability platforms, including monitoring, alerting, and production operations. Particularly Prometheus / Grafana. Hands-on experience codifying infrastructure with Terraform and Helm charts. Excellent incident response and troubleshooting abilities. Proficiency in scripting and automation using Python. Experience working with containerized workloads. Experience collaborating with software engineers to support production cloud-native applications. Nice to have: Familiarity with ArgoCD, GitLab CI, Backstage and the Grafana, Mimir, Loki &amp; Prometheus stack. Education: BSc/BA degree in computer science, engineering or related discipline OR relevant years of experience in required skills. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Private medical insurance designed to keep you ensuring peace of mind while you excel in your career. Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development. About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Site Reliability Engineer (DevOps)

At ComplyAdvantage, we’re on a mission to fight financial crime through cutting-edge AI and data. But behind every bold goal is a team of exceptional people—and that’s where you come in. We have an ambitious hiring roadmap for 2026, and we’re looking for a Go to Market Talent Acquisition Specialist to join our high performing team for the next six months. You will be critical in driving hiring across Sales, Business Development, Customer Success, and Solution Consulting in the EMEA and APAC; partnering with leaders to build world-class teams and deliver a standout candidate experience from hiring and throughout their time at ComplyAdvantage.&nbsp; What You’ll Do: Own full hiring lifecycle across our commercial teams—from proactive sourcing and strategic partnering to closing top-tier talent Act as a trusted advisor to hiring managers, influencing hiring decisions with insight, data, and market expertise Source creatively and inclusively, tapping into new channels and underrepresented talent pools across EMEA and APAC Craft and pitch tailored candidate journeys—you're a storyteller who knows how to sell the opportunity, the team, and the mission Champion a best-in-class candidate experience at every stage Elevate the hiring process, helping refine how we interview, assess, and hire across functions Keep stakeholders in the loop through crystal-clear comms, ATS hygiene, and regular pipeline updates What You’ll Bring: 2+ years’ experience in full-cycle recruitment, ideally focused on Sales or Customer Success hiring in a high-growth B2B SaaS environment A hunter mentality—you know how to attract passive candidates and turn curiosity into commitment Strong business acumen and the confidence to partner with senior stakeholders A deep appreciation for diversity, equity, and inclusion in hiring—and ideas on how to make it real, not just aspirational Excellent time management and the ability to juggle multiple roles and priorities in a fast-paced setting Proficiency with ATS platforms (we use Greenhouse) and a solid handle on recruitment data Why join us for this 6-month sprint? High-Growth Environment: You’ll see firsthand how a leading fintech company operates during a major hiring push. Mentorship: You’ll be part of a supportive TA team that loves to share knowledge and help you grow your recruiting toolkit. Impact: Every person you source has the potential to help us stop financial crime. Your work has a direct link to our mission. About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Talent Acquisition Specialist - Go To Market - 6 Month FTC

About the Role At ComplyAdvantage, we are on a mission to eliminate the threat of financial crime. To do that, we need to find the best people—and that’s where you come in. We have an ambitious hiring roadmap for 2026, and we’re looking for a Talent Sourcer - Go to Market to join our Talent Acquisition team for the next six months. This is the perfect role for someone who is curious, loves a challenge, and wants to learn how a high-growth fintech scales its Sales, Marketing, and Operations teams. You won't just be "filling seats." You’ll be the first point of contact for future ComplyAdvantage team members, helping us build a diverse pipeline of talent that will help us grow across the globe. What you’ll be doing Hunting for Talent: Use LinkedIn Recruiter and other creative tools to find "passive" candidates who aren't necessarily looking for a job but would be a great fit for our Commercial teams (Sales, Account Management, Marketing, etc.). Pitching the Vision: Reach out to potential candidates with personalized, thoughtful messages that explain why ComplyAdvantage is the place to be. Diversity &amp; Inclusion: Actively look for ways to ensure our candidate pools are diverse and inclusive, helping us build a team that reflects the world we’re trying to protect. Market Intelligence: Keep your finger on the pulse of the fintech world. Who is hiring? Who is scaling? Where is the best talent hiding? Partnering with Recruiters: Work hand-in-hand with our Full-Cycle Recruiters to understand exactly what "great" looks like for every role you support. Who you are Early in your journey: You might have 6–18 months of experience in recruitment or sales. A "People Person" on Paper: You know how to engage people and find out what's important to them Resilient &amp; Scrappy: You don't get discouraged if a candidate doesn't reply. You’re happy to try a different angle or a new search string to find the right person. Detail-Oriented: You take pride in keeping our Applicant Tracking System (ATS) clean and your candidate notes organized. Curious: You ask questions. You want to know how the business works so you can "sell" the opportunity more effectively. Why join us for this 6-month sprint? High-Growth Environment: You’ll see firsthand how a leading fintech company operates during a major hiring push. Mentorship: You’ll be part of a supportive TA team that loves to share knowledge and help you grow your recruiting toolkit. Impact: Every person you source has the potential to help us stop financial crime. Your work has a direct link to our mission. &nbsp;About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Talent Sourcer - Go To Market - 6 Month FTC

At ComplyAdvantage, we’re building the intelligence infrastructure to fight financial crime. As Senior Director of Revenue Operations, you’ll design and scale the operating system behind our global go-to-market strategy. This high-impact role bridges GTM strategy, execution, and data - aligning Sales, Marketing, Customer Success, Finance, and Product to drive predictable, efficient growth across regions, products, and customer segments. Join a mission-driven SaaS company tackling global financial crime as our Senior Director of Revenue Operations. You’ll build and scale a world-class RevOps function that powers our next phase of growth, driving alignment across GTM teams, enhancing forecasting accuracy, and elevating sales efficiency. What Success Looks Like: A unified GTM operating rhythm across Sales, Marketing, and Customer Success Accurate, AI-enhanced forecasting and full pipeline visibility Clean, trusted revenue data driving board-ready insights and decisions A modern, integrated tech stack fuelling automation and GTM productivity A high-performing, globally distributed RevOps team with measurable ROI Your Areas of Impact: GTM Strategy &amp; Operating Model: Partner with execs to shape long-term planning, TAM/ICP, and customer journey strategy Revenue Program Management: Drive quarterly GTM initiatives and eliminate bottlenecks across the funnel Analytics &amp; Forecasting: Govern end-to-end data, build actionable dashboards, and deliver strategic insights Tech &amp; Infrastructure: Own and optimize our GTM tech stack (Salesforce, Outreach, Gong, etc.) with a focus on AI, automation, and integration Pricing &amp; Deal Desk: Run a high-impact Deal Desk and support strategic pricing with operational rigor Team Leadership: Build a resilient, global RevOps org with a culture of experimentation, enablement, and execution What You Bring: 10+ years in SaaS RevOps or GTM strategy—ideally at $100M+ ARR scale Proven experience scaling global teams and optimizing cross-functional GTM systems Deep knowledge of SaaS models (PLG, SLG, channel) and full customer lifecycle Mastery of Salesforce, BI tools, and structured sales frameworks (e.g., MEDDICC) Strategic mindset, fast decision-maker, and confident executive communicator Why Join Us: Mission that matters: Help disrupt trillions in illicit finance Executive visibility: Report directly to CRO and collaborate cross-functionally Scalable growth: Work with world-class customers, tech, and team Modern culture: Agile, inclusive, customer-obsessed What’s in it for you? Equity as we want you to have a part of what we are building Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best Annual learning budget to drive your performance and career development Budget to set up your home office upon joining Parental leave and childcare benefits Life Insurance to protect your loved ones Medical (100%), Dental (90%), and Vision (80%) contribution Flexible Spending Accounts (FSA) to allow you to use tax free dollars for healthcare or day care related expenses 401k Contribution Financial Perks (Financial Advice, PerkSpot discounts, Pet Insurance discounts, Travel assistance) Pre-Tax transit benefits &nbsp;About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Senior Director, Revenue Operations

What you will be doing: We are looking for a dynamic and experienced Engineering Manager to join our innovative Tech Team. You will collaborate across functions, engaging in both the design and implementation of high-performance systems crucial for detecting financial risks.&nbsp; As an Engineering Manager, you will:&nbsp; Take ownership for your team, being responsible for current team members growth and development, plus hiring and onboarding new team members&nbsp; Foster a positive and thriving work environment that promotes innovation. Mentor and coach your team, maintaining a learning mindset and openness to new ideas and technologies. Set the direction for your team and take accountability for tech decisions.&nbsp; Work alongside with your product counterpart, being accountable for delivery against the roadmap. Collaborate, both within your team and across the tribe to ensure your team’s implementation meets industry standards. Report to the Director of Engineering, and will work with the other Engineering Managers in the tribe.&nbsp; Working as a group, you will own cross-team initiatives and improvements. Our Tech Stack: Our technology stack is designed to run on public cloud architectures, notably AWS and GCP Development is organised around Kotlin and Python for our backend languages and TypeScript/ES6+React for our frontend stack We make substantial use of relational database technologies, notably Postgres, Yugabyte We also use an event-sourced model powered by Kafka for our communication bus and gRPC for our intra-service communication protocol We use modern observability solutions from Grafana Cloud and deploy our code using ArgoCD We have a strong emphasis on engineering excellence and strive to ship the best possible code and the best possible solutions to our customers About you As an Engineering Manager, you will have: Proven experience in managing and growing high-performing engineering teams. Strong knowledge of engineering best practices, including architecture and testing. Past or current experience in a JVM-based language or Python. Experience with data-intensive applications and relational databases (e.g., Postgres, MySQL, SQL Server, Oracle). Expertise in designing and building microservices. Excellent communication and writing skills, including the ability to write clear technical documentation. Experience collaborating with product and commercial teams. Nice to haves: Experience with AWS and Docker/Kubernetes. Background in startup or scale-up environments If you are passionate about leading teams, driving technical excellence, and working in a collaborative environment, we would love to hear from you! Join us in creating scalable and efficient systems that make a difference in financial risk detection. Benefits: Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Engineering Manager

We are looking for driven, talented Junior Software Engineers to help us build our SaaS-based anti-money laundering solutions, which help organizations fight financial crime! We are building solutions that help reveal the truth for a safer world and stop money from ending up in the hands of criminals.&nbsp; As a Junior Software Engineer, you will: Be working alongside other software engineers within the Team. Write new features that enable our platform to analyse information about individuals, apply ML models to categorize their actions, and merge all this with existing data we hold. Your work will allow our customers to find out who has done something bad, what they did, and when. Help us deliver new features and maintain our platform as we apply new technologies and scale our systems.&nbsp;&nbsp; Learn quickly and be able to adopt the technologies we use to develop code and deploy it to Kubernetes.&nbsp;&nbsp; Contribute to sprint planning and be able to demo the features you’ve worked on to stakeholders. Be responsible for the quality of your code and will be expected to write tests and take ownership of systems that ensure the quality of our code. Adopt best practices (and be able to suggest improvements to them), to get code from initial requirements to deployed services in production. Our Tech Stack: Our technology stack is designed to run on public cloud architectures, notably AWS and GCP.&nbsp; Development is organized around Kotlin for our backend services.&nbsp; We make substantial use of relational database technologies, notably Postgres, and also use of&nbsp; a distributed SQL database as Yugabyte. We also use an event-sourced model powered by Kafka for our communication bus and gRPC for our intra-service communication protocol. We use modern observability solutions built on Grafana Cloud, and deploy our code using ArgoCD. We have a strong emphasis on engineering excellence and strive to ship the best possible code and the best possible solutions to our customers. About you: As a Junior Software Engineer, you will have: Motivated in writing production-grade applications and in writing unit tests and understand the importance of testing Interested in working with large scalable systems&nbsp; It would be nice if you had exposure working in a multi-disciplinary team (ML Engineers and Product) Fascinated by working in cloud (AWS/Azure/GCP) or containerized infrastructure (Kubernetes/Docker/Jenkins) would be great; Want to explore an agile environment and understand how valuable pair programming is to Engineering practices. Education:&nbsp; BSc/BA degree in computer science, engineering or related discipline OR relevant years of experience in required skills. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Private medical insurance designed to keep you ensuring peace of mind while you excel in your career Unlimited Time Off Policy - A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Junior Software Engineer (Java/Kotlin)

What you will be doing: We are looking for driven, talented Junior Software Engineers to help us build our SaaS-based anti-money laundering solutions, which help organizations fight financial crime! We are building solutions that help reveal the truth for a safer world and stop money from ending up in the hands of criminals.&nbsp; As a Junior Software Engineer, you will&nbsp; Be working alongside other software engineers within the Tribe. Write new features that enable our platform to understand articles in the media, extract information about individuals, apply ML models to categorize their actions, and merge all this with existing data we hold. Your work will allow our customers to find out who has done something bad, what they did, and when. Help us deliver new features and maintain our platform as we apply new technologies and scale our systems.&nbsp;&nbsp; Learn quickly and be able to adopt the technologies we use to develop code and deploy it to Kubernetes.&nbsp;&nbsp; Contribute to sprint planning and be able to demo the features you’ve worked on to stakeholders. Be responsible for the quality of your code and will be expected to write tests and take ownership of systems that ensure the quality of our code. Adopt best practices (and be able to suggest improvements to them), to get code from initial requirements to deployed services in production. Our Tech Stack: Our technology stack is designed to run on public cloud architectures, notably AWS and GCP.&nbsp; Development is organized around Kotlin and Python for our backend languages and TypeScript with React for our frontend stack.&nbsp; We make substantial use of relational database technologies, notably Postgres, and also use of&nbsp; a distributed SQL database as Yugabyte We also use an event-sourced model powered by Kafka for our communication bus and gRPC for our intra-service communication protocol.&nbsp; For our data and AI teams, experience in machine learning development and very large-scale columnar data stores (e.g. Apache HBase, Databricks) is key, as well as experience with large-scale data streaming technologies such as Apache Spark, graph databases (e.g. Neo4j, AWS Neptune, TigerGraph) We use modern observability solutions built on Grafana Cloud, and deploy our code using ArgoCD We have a strong emphasis on engineering excellence and strive to ship the best possible code and the best possible solutions to our customers. About you: As a Junior Software Engineer, you will have: Motivated in writing production-grade applications and in writing unit tests and understand the importance of testing Interested in working with large scalable systems having been exposed to Python as main language It would be nice if you had exposure working in a multi-disciplinary team (ML Engineers, SREs, Product) Fascinated by working in cloud (AWS/Azure/GCP) or containerized infrastructure (Kubernetes/Docker/Jenkins) would be great;&nbsp; Want to explore an agile environment and understand how valuable pair programming is to Engineering practices. Education:&nbsp; BSc/BA degree in computer science, engineering or related discipline OR relevant years of experience in required skills. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Private medical insurance designed to keep you ensuring peace of mind while you excel in your career Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Junior Software Engineer (Python)

The Mission With AUSTRAC reforms going live in 2026, Australia is our newest critical frontier. We’re putting our first "boots on the ground" to help regulated entities navigate this massive compliance shift and modernise their AML framework with our Agentic AI. This is a unique "hybrid" role where you’ll own the entire journey: from hunting and closing new business to nurturing and expanding your own portfolio of accounts. We provide the tech and the infrastructure; you bring the drive, the "can-do" attitude, and the hunger to double your targets. What you’ll be doing The Hunt (New Business): You’ll relentlessly prospect and network to build a quality pipeline, working alongside SDRs to engage senior decision-makers at Fintechs, Banks, and Payment companies. The Growth (Expansion): You’ll manage an existing portfolio of accounts, focusing on retention while identifying every opportunity to expand our footprint within those businesses. The Close: You’ll lead the full sales cycle—qualifying, negotiating, and closing high-value deals with a focus on creating urgency. The Strategy: You’ll feed market intelligence back to our Product teams and mentor junior sales members, sharing the "secret sauce" of your success. The Goal: Consistently overachieve on both new business and retention quotas. What you’ll bring Experience: You have a proven track record (ideally 4+ years) in B2B SaaS sales. You’ve successfully managed high-value accounts and closed new business from scratch. Industry Knowledge: Experience in Fintech, RegTech, or Financial Services is a huge plus. If you know AML, Compliance, or Transaction Monitoring, you’ll hit the ground running. Methodology: You’re a fan of standardized sales processes (think MEDDICC, Sandler, or Challenger) and use them to navigate complex deals. The "Hybrid" Mindset: You are a self-starter who is just as comfortable cold-calling a prospect as you are conducting a strategic quarterly business review with a long-term partner. Adaptability: You thrive in entrepreneurial environments, think on your feet, and are always looking for ways to do things better. About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Account Executive

The Mission We’re looking for a versatile sales professional to join our mission in eliminating financial crime. This is a unique "hybrid" role where you’ll own the entire journey: from hunting and closing new business to nurturing and expanding your own portfolio of accounts. We provide the tech and the infrastructure; you bring the drive, the "can-do" attitude, and the hunger to double your targets. What you’ll be doing The Hunt (New Business): You’ll relentlessly prospect and network to build a quality pipeline, working alongside SDRs to engage senior decision-makers at Fintechs, Banks, and Payment companies. The Growth (Expansion): You’ll manage an existing portfolio of accounts, focusing on retention while identifying every opportunity to expand our footprint within those businesses. The Close: You’ll lead the full sales cycle—qualifying, negotiating, and closing high-value deals with a focus on creating urgency. The Strategy: You’ll feed market intelligence back to our Product teams and mentor junior sales members, sharing the "secret sauce" of your success. The Goal: Consistently overachieve on both new business and retention quotas. What you’ll bring Experience: You have a proven track record (ideally 4+ years) in B2B SaaS sales. You’ve successfully managed high-value accounts and closed new business from scratch. Industry Knowledge: Experience in Fintech, RegTech, or Financial Services is a huge plus. If you know AML, Compliance, or Transaction Monitoring, you’ll hit the ground running. Methodology: You’re a fan of standardized sales processes (think MEDDICC, Sandler, or Challenger) and use them to navigate complex deals. The "Hybrid" Mindset: You are a self-starter who is just as comfortable cold-calling a prospect as you are conducting a strategic quarterly business review with a long-term partner. Adaptability: You thrive in entrepreneurial environments, think on your feet, and are always looking for ways to do things better. About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

The Mission We’re looking for a versatile sales professional to join our mission in eliminating financial crime. This is a unique "hybrid" role where you’ll own the entire journey: from hunting and closing new business to nurturing and expanding your own portfolio of accounts. We provide the tech and the infrastructure; you bring the drive, the "can-do" attitude, and the hunger to double your targets. What you’ll be doing The Hunt (New Business): You’ll relentlessly prospect and network to build a quality pipeline, working alongside SDRs to engage senior decision-makers at Fintechs, Banks, and Payment companies. The Growth (Expansion): You’ll manage an existing portfolio of accounts, focusing on retention while identifying every opportunity to expand our footprint within those businesses. The Close: You’ll lead the full sales cycle—qualifying, negotiating, and closing high-value deals with a focus on creating urgency. The Strategy: You’ll feed market intelligence back to our Product teams and mentor junior sales members, sharing the "secret sauce" of your success. The Goal: Consistently overachieve on both new business and retention quotas. What you’ll bring Experience: You have a proven track record (ideally 4+ years) in B2B SaaS sales. You’ve successfully managed high-value accounts and closed new business from scratch. Industry Knowledge: Experience in Fintech, RegTech, or Financial Services is a huge plus. If you know AML, Compliance, or Transaction Monitoring, you’ll hit the ground running. Methodology: You’re a fan of standardized sales processes (think MEDDICC, Sandler, or Challenger) and use them to navigate complex deals. The "Hybrid" Mindset: You are a self-starter who is just as comfortable cold-calling a prospect as you are conducting a strategic quarterly business review with a long-term partner. Adaptability: You thrive in entrepreneurial environments, think on your feet, and are always looking for ways to do things better. What’s in it for you? Equity, as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keep us performing at our best&nbsp; Access to our Employee Assistance Programme to support you and your family’s well-being Medical Insurance, including enhanced Dental and Vision support Annual learning budget to drive your performance and career development Budget to set up your home office upon joining &nbsp;About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Strategic Account Executive - Singapore

We are looking for a tech-savvy, strategic Content Executive to help us market our SaaS-based anti-money laundering solutions. This is a pivotal role for a talented storyteller who wants to combine high-level craft with the systems and technology that power a global brand. Reporting to the Head of Content &amp; PR, you will be a key driver of our content engine, crafting high-value narratives while helping us industrialize how we deliver that content across the buyer journey. We are looking for someone who values the art of human copywriting but is equally curious about how AI, structured data, and automation can amplify the reach and longevity of every word they produce. Key responsibilities: Own the end-to-end production of mid-to-long-form content, including deep-dive reports, blogs, webinars, and customer case studies that turn complex compliance tech into compelling narratives. Lead our SEO content program, ensuring our library is optimized for both traditional search and the new world of AI-driven discovery. Partner with the Head of Content to assess incoming requests from other teams within ComplyAdvantage, ensuring every piece of content is strategically aligned with our commercial goals. Design modular content strategies, ensuring hero assets are effectively transformed for social, email, and sales enablement without losing their impact. Help us design the taxonomies and workflows that allow our content to be easily tagged, structured, and reused by our AI tools and automated marketing pipelines. &nbsp; About you: As a Content Executive joining the marketing team, you will: You have a strong background in B2B writing and know how to adapt your tone for different personas, from "C-suite" decision-makers to technical practitioners. You look for the “why” and the “how” behind the content. You naturally look for ways to make production processes more efficient and scalable. You are already using AI tools to assist your workflow and are eager to explore how they can be used to build more sophisticated content pipelines. You are comfortable managing your own workload, working with graphic designers to bring copy to life, and communicating proactively with stakeholders. You are passionate about the mission of stopping financial crime and following the money. &nbsp; Experience &amp; skills: As a Content Executive, you will have: 3-5+ years of experience in a content marketing or copywriting role (FinTech or SaaS experience is a significant advantage). A solid understanding of SEO best practices and an interest in how AI is changing search. Experience managing the lifecycle of a project from the initial brief through to publication and reporting. You are comfortable learning new marketing technologies, CMS platforms, and data-driven content tools. Bonus points (but not required) if you: Have experience with content engineering (designing content models, taxonomies, or structured content). Have worked on account-based marketing (ABM) campaigns. Have experience in a similar role operating in a fast-paced marketing agency or FinTech environment. About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Content Executive

The Regional Marketing Manager, North America serves as the voice of marketing in the North America region. You will partner closely with regional sales teams, execute localised activation plans and events, tailor content for regional relevance and feed key market and competitive insights back into the business. While our global marketing team builds campaigns, content, branding and paid programs, this role is all about orchestration, regional execution and local impact. You will own the regional marketing budget, track performance, optimise local programmes and build strong alignment with the North America sales organisation. What you’ll do: Translate global marketing campaigns into regionally relevant programmes by localising content (including translation if needed), adapting messaging for market or regulatory differences and running regional activations. Plan, execute and own all regional marketing activities including local face-to-face events, sponsorships of industry conferences, regional webinars, co-marketing partnerships and third-party events. Own and manage the North America marketing budget by estimating costs, managing spend, tracking ROI and performance, reporting results and recommending ongoing optimisations. Act as the key liaison between the global marketing team and the North America sales organisation to ensure sales understand target markets, personas and campaign materials; gather feedback from sales; and ensure marketing-to-sales hand-off is smooth and measurable. Monitor the regional competitive landscape and market trends to identify emerging opportunities, local nuances, and regulatory changes, feeding actionable insights back into the global marketing team to shape future strategy and content. Build and execute regional marketing plans aligned with global strategy by setting regional goals, defining timelines and metrics and adjusting based on local market conditions and performance. Manage regional vendors, partners and agencies by coordinating logistics for events, negotiating sponsorship deals, overseeing execution and managing translation and localisation services. Ensure brand consistency and governance across all regional initiatives by aligning every activity with global brand guidelines, messaging and marketing frameworks. Track, measure and communicate performance of all regional marketing initiatives by reporting on pipeline contribution, event ROI, marketing-influenced leads and other key metrics to both regional sales leadership and the global marketing team. Develop and strengthen regional relationships and partnerships by identifying opportunities for co-marketing with local ecosystems such as industry associations, influencers and channel or partner networks. &nbsp; What we’re looking for: 3-5+ years (or more) of B2B SaaS marketing experience in a fast-growing scale-up environment (ideally with exposure to regional/field marketing or regional campaign activation). Experience working in North America markets (US, Mexico, Canada) including event planning/execution, sponsorships, localisation/translation of marketing content. Experience in B2B SaaS event marketing, both owned events and third-party industry events (speaking panels, trade shows, webinars) in a North American context. Proven ability to collaborate with global marketing/central teams and regional sales teams; comfort working in a matrixed organisation. Excellent written and verbal communication skills; strong attention to detail; highly organised and able to manage multiple projects concurrently. Metrics-driven mindset: ability to track budget, measure campaign performance (leads, pipeline, ROI), provide insights and optimisation recommendations. Experience managing external agencies/venues/partners: vendor negotiation, logistics management and coordination. Self-starter, collaborative team player, comfortable as the regional marketing “owner” and regional go-to person for marketing. Professional proficiency in English; fluency in Spanish is a plus. Familiarity with North American marketing environment: cultural/localisation considerations, local regulatory/industry nuances, regional media/partner ecosystem. (Bonus) Experience working with channel/partner marketing or co-marketing programmes with local partners. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best Annual learning budget to drive your performance and career development Budget to set up your home office upon joining Parental leave and childcare benefits Life Insurance to protect your loved ones Medical (100%), Dental (90%), and Vision (80%) contribution Flexible Spending Accounts (FSA) to allow you to use tax free dollars for healthcare or day care related expenses 401k Contribution Financial Perks (Financial Advice, PerkSpot discounts, Pet Insurance discounts, Travel assistance) Pre-Tax transit benefits The base salary range for this role is $140,000 -165,000 + bonus, equity, and US benefits. The actual pay may vary based on factors such as location, experience, and skills.About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Regional Marketing Manager - North America

Role Overview&nbsp; We are looking for a Senior Technology Procurement Manager for a 12-month fixed-term engagement that will report directly to our Senior Director of Technology Operations. This is a high-impact, senior-level position designed for a procurement expert who wants to take full strategic ownership of the company’s technology spend. You will serve as the primary architect of our vendor ecosystem, acting as the critical interface between Finance, Legal, Infosec, and the Executive team. This role is ideal for a seasoned professional who thrives on "owning the room" in negotiations and enjoys the autonomy of driving a function from strategy through to execution. About the Role Strategic Function Leadership Lead the full technology procurement lifecycle—owning everything from intake and evaluation to negotiation and offboarding. Setting the standards for how technology is vetted and approved across the organization. Design and implement robust procurement frameworks that balance business agility with rigorous compliance. Manage and mentor two members of the team, supporting development of their negotiation and vendor management skills. High-Stakes Negotiation &amp; Commercial Strategy Act as the lead voice in commercial discussions for SaaS, Infrastructure, and Service agreements, ensuring best-in-market terms. Proactively manage the global renewal calendar, ensuring all contract extensions are strategic, intentional, and commercially sound. Maintain a centralized repository of all supplier obligations, costs, and terms to ensure total transparency. Financial Intelligence &amp; Advisory Work directly with the finance and budget holders to drive spend visibility, accurate forecasting, and cost-control initiatives. Identify feature overlaps and drive tool consolidation to reduce both organizational complexity and total cost of ownership. We are looking for a candidate who brings more than just execution. We value those who enjoy: An interest in sharing your expertise to help level up the procurement literacy of broader business teams. The desire to act as a "thought partner" to leadership, helping shape the long-term roadmap for our technology ecosystem. A passion for creating "best-in-class" documentation and templates that will serve in the future. About you Extensive Senior-level experience in Technology Procurement or Vendor Management. Deep knowledge of SaaS licensing, cloud commercial models, and the legal/security nuances of tech contracting. Exceptional ability to manage and influence executive stakeholders without requiring formal hierarchical authority. A self-starter who values high autonomy and is comfortable being the "go-to" expert for all things procurement. Benefits: Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Senior Technology Procurement Manager

Role Overview&nbsp; We are looking for a Senior Technology Procurement Manager for a 12-month fixed-term engagement that will report directly to our Senior Director of Technology Operations. This is a high-impact, senior-level position designed for a procurement expert who wants to take full strategic ownership of the company’s technology spend. You will serve as the primary architect of our vendor ecosystem, acting as the critical interface between Finance, Legal, Infosec, and the Executive team. This role is ideal for a seasoned professional who thrives on "owning the room" in negotiations and enjoys the autonomy of driving a function from strategy through to execution. About the Role Strategic Function Leadership Lead the full technology procurement lifecycle—owning everything from intake and evaluation to negotiation and offboarding. Setting the standards for how technology is vetted and approved across the organization. Design and implement robust procurement frameworks that balance business agility with rigorous compliance. Manage and mentor two members of the team, supporting development of their negotiation and vendor management skills. High-Stakes Negotiation &amp; Commercial Strategy Act as the lead voice in commercial discussions for SaaS, Infrastructure, and Service agreements, ensuring best-in-market terms. Proactively manage the global renewal calendar, ensuring all contract extensions are strategic, intentional, and commercially sound. Maintain a centralized repository of all supplier obligations, costs, and terms to ensure total transparency. Financial Intelligence &amp; Advisory Work directly with the finance and budget holders to drive spend visibility, accurate forecasting, and cost-control initiatives. Identify feature overlaps and drive tool consolidation to reduce both organizational complexity and total cost of ownership. We are looking for a candidate who brings more than just execution. We value those who enjoy: An interest in sharing your expertise to help level up the procurement literacy of broader business teams. The desire to act as a "thought partner" to leadership, helping shape the long-term roadmap for our technology ecosystem. A passion for creating "best-in-class" documentation and templates that will serve in the future. About you Extensive Senior-level experience in Technology Procurement or Vendor Management. Deep knowledge of SaaS licensing, cloud commercial models, and the legal/security nuances of tech contracting. Exceptional ability to manage and influence executive stakeholders without requiring formal hierarchical authority. A self-starter who values high autonomy and is comfortable being the "go-to" expert for all things procurement. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy - A work-life balance and focus on our well-being are critical to keeping us performing at our best Hybrid working - We want you to strike a balance and be where you do your best work. You will work with your manager to agree on what is best for you and your team You will also get a budget to kit out your home office Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve Annual learning budget to drive your performance and career development Meal Vouchers 40 RON/ Day Access to an Employee Assistance Programme Medical Insurance&nbsp; 7Card (upon request) About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Role Overview&nbsp; We are looking for a Senior Technology Procurement Manager for a 12-month fixed-term engagement that will report directly to our Senior Director of Technology Operations. This is a high-impact, senior-level position designed for a procurement expert who wants to take full strategic ownership of the company’s technology spend. You will serve as the primary architect of our vendor ecosystem, acting as the critical interface between Finance, Legal, Infosec, and the Executive team. This role is ideal for a seasoned professional who thrives on "owning the room" in negotiations and enjoys the autonomy of driving a function from strategy through to execution. About the Role Strategic Function Leadership Lead the full technology procurement lifecycle—owning everything from intake and evaluation to negotiation and offboarding. Setting the standards for how technology is vetted and approved across the organization. Design and implement robust procurement frameworks that balance business agility with rigorous compliance. Manage and mentor two members of the team, supporting development of their negotiation and vendor management skills. High-Stakes Negotiation &amp; Commercial Strategy Act as the lead voice in commercial discussions for SaaS, Infrastructure, and Service agreements, ensuring best-in-market terms. Proactively manage the global renewal calendar, ensuring all contract extensions are strategic, intentional, and commercially sound. Maintain a centralized repository of all supplier obligations, costs, and terms to ensure total transparency. Financial Intelligence &amp; Advisory Work directly with the finance and budget holders to drive spend visibility, accurate forecasting, and cost-control initiatives. Identify feature overlaps and drive tool consolidation to reduce both organizational complexity and total cost of ownership. We are looking for a candidate who brings more than just execution. We value those who enjoy: An interest in sharing your expertise to help level up the procurement literacy of broader business teams. The desire to act as a "thought partner" to leadership, helping shape the long-term roadmap for our technology ecosystem. A passion for creating "best-in-class" documentation and templates that will serve in the future. About you Extensive Senior-level experience in Technology Procurement or Vendor Management. Deep knowledge of SaaS licensing, cloud commercial models, and the legal/security nuances of tech contracting. Exceptional ability to manage and influence executive stakeholders without requiring formal hierarchical authority. A self-starter who values high autonomy and is comfortable being the "go-to" expert for all things procurement. What’s in it for you? Equity as we want you to have a part of what we are building Unlimited Time Off Policy to promote work-life balance and well-being Annual learning budget to support professional growth Budget to set up your home office upon joining Enhanced parental leave and childcare benefits Life insurance and medical coverage through BUPA, including pre-existing conditions Pension contribution through The People's Pension About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

We are looking for an Associate Implementation Consultant to help us build our SaaS-based anti-money laundering solutions and empower organizations to fight financial crime! You will be the vital link between our cutting-edge platform and our clients, helping them translate their unique business needs into effective technical reality. Joining our implementation team, you will act as a trusted advisor, guiding customers through their initial journey and ensuring their fraud detection rules are set up for success. You’ll combine a passion for problem-solving with project oversight, ensuring every client goes live with confidence while feeding back crucial insights to our product teams.As Associate Implementation Consultant, you will&nbsp; Have a strong focus on supporting clients with one-off AML scenario/rule requests, including new rule builds, amendments to existing rules, threshold changes, segmentation adjustments and logic refinements Assist clients in deploying rule changes to production efficiently&nbsp; Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline Develop comprehensive project plans that merge customer requirements with company goals and coordinate with the Customer Success Managers during all project phases, from initial kickoff through implementation Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables. Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements. Proactively identify project roadblocks and manage subsequent issue tracking / resolution Work with Product Management to feedback on issues with current products and provide input around new products Write technical requirements and business specifications for client implementations &nbsp; Who we are looking for Bachelor’s degree or a combination of education and experience in engineering, information systems, or sciences 1+ years SaaS or customer facing experience Proven technology skills, outstanding interpersonal abilities, strong English written and verbal communication skills Attention to detail, plus analytical and problem-solving capabilities Experience with dealing with client IT teams as well as systems integrations Passionate self-starter that is self-directed and able to execute independently Technical understanding of Rest API services and implementation Experience with AML and Client Onboarding solutions is a big plus but not required. &nbsp;About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Associate Implementation Consultant

What you will be doing:&nbsp; We are looking for a driven, talented Software Engineer with knowledge in Frontend Tech Stack to help us build our SaaS-based anti-money laundering solutions, which empower organizations to fight Financial crime! We are building cutting-edge solutions that help create a safer world and stop money from ending up in the hands of criminals. As a Frontend Software Engineer, you will: Own User Interface parts that enable compliance officers in financial organisations onboarding, viewing and editing their customers information. Work closely with Backend SWE to guarantee smooth and quality of features delivered. Participate in the design of our micro-frontend applications, ensuring they are performant, maintainable, and high-quality. Engage with team ceremony, contributing to conversations and decision making, advocating for good engineering practice and real impact. About you: As a Frontend Software Engineer, you should have: Proven experience in frontend development with deep proficiency in TypeScript and React. Exceptional analytical and problem-solving skills with a keen eye for detail and design fidelity. Hands-on experience with modern testing frameworks, specifically Vitest or equivalent. Familiarity with AI-assisted development (e.g., Claude Code, Gemini Code Assist) to optimize productivity and code quality. Experience working in Agile environments, utilizing tools like Jira to manage workflows and sprints. Strong communication skills, with a track record of actively engaging in team discussions and providing constructive insights. A collaborative mindset, with a willingness to share knowledge and foster a culture of continuous learning. Adaptability and ownership, feeling comfortable taking on diverse responsibilities across various stages of the project lifecycle. Nice to haves: Familiarity with React Query for data fetching and state management. Experience writing e2e tests and with frameworks such as Cypress. Experience working with JSON schemas for data validation and API integration. What’s in it for you? Equity as we want you to have a part of what we are building.&nbsp; Unlimited Time Off Policy. A work-life balance and focus on our well-being are critical to keeping us performing at our best.&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships. ​​Comprehensive Medical Insurance. Your health is our priority; we’ve got you covered. You will also get a new starter budget to kit out your home office.&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve.&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development.&nbsp; We provide everyone with the latest modern laptops and tech stacks to ensure you’re never slowed down by your tools. About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Frontend Engineer

Ready to make an impact in one of the fastest-growing industries? Tech sales is your gateway into a high-growth, high-reward career — whether you're pivoting from a different industry or looking to accelerate your professional trajectory. At ComplyAdvantage, you'll solve real problems, build powerful relationships, and fast-track your earning potential from day one. What you will be doing: As the owner of the first stage of the sales process, you will be responsible for the critical step of engaging senior stakeholders at target accounts to book meetings and progress sales opportunities. We are looking for intelligent, coachable, talented people who are driven to forge a career in technology sales — no prior sales experience required. As a Business Development Representative, you will: Learn and understand complex markets and industries, including the dynamic Southeast Asian fintech landscape Conduct research and manage a territory to ensure you have a developed hypothesis and point of view based on up-to-date, relevant news and information Generate meetings at key accounts, engaging with senior decision-makers at some of the world's largest enterprise organisations Benefit from working within a Go-To-Market (GTM) organisation that puts development and enablement above all else Learn an elite sales playbook designed to set you up for success Your day-to-day will include: Daily outbound pipeline generation activities including account research, cold calls, emails, LinkedIn outreach, and attendance at industry events across the region Managing and progressing inbound leads, gathering vital insights to deliver great New Business Meetings Engaging with senior decision-makers by leveraging our content and technology, while building your industry knowledge Supporting the preparation and execution of high-quality New Business Meetings About you: This role is ideal for ambitious professionals looking to transition into tech sales — whether you're coming from finance, consulting, marketing, or any other background, or you're earlier in your career and ready to build something new. What matters most is your mindset. Are you driven by professional growth and energised by working on challenging problems alongside remarkable people? Do you have the relentless mindset and the desire to build a successful career in a fast-paced environment? Do you bring an entrepreneurial spirit and the will to develop an elite skill set? Are you committed to your own ongoing development — both as a sales professional and as an individual? What’s in it for you? Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keep us performing at our best&nbsp; Access to our Employee Assistance Programme to support you and your family’s wellbeing Medical Insurance including enhanced Dental and Vision support Annual learning budget to drive your performance and career development Budget to set up your home office upon joining About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Business Development Representative

At ComplyAdvantage, we empower businesses to fight financial crime through cutting-edge compliance and fraud solutions. By joining our team, you’ll play a critical role in ensuring our procurement processes align with our mission to mitigate risk and drive operational excellence in a high-growth FinTech ecosystem. As a Procurement Specialist, you will be a key driver of efficiency within our global Vendor Operations team. This isn't just about buying tools; it’s about optimizing our Total Cost of Ownership (TCO) and ensuring our tech stack scales as fast as we do. You will act as the bridge between Finance, Legal, and Engineering, transforming raw spend data into actionable insights while maintaining a seamless candidate-like experience for our internal stakeholders. What You’ll Do Execute and streamline the end-to-end procurement lifecycle, from initial requisition to final contract execution, ensuring adherence to compliance and risk standards. Develop and maintain real-time dashboards to track key procurement metrics (Time-to-Contract, Savings vs. Budget, and Vendor Concentration Risk). Partner with Engineering and EngOps to facilitate the sourcing of technical tools, ensuring vendors meet our requirements for scalability, security, and performance (SLAs). Perform regular audits of spend data to identify inefficiencies, "ghost spend," or opportunities for vendor consolidation. Assist in negotiating commercial terms for renewals and new contracts, focusing on pricing transparency and favorable service terms. Act as a first-line consultant for internal teams, providing clarity on procurement policy and assisting with ad-hoc operational requests to support company-wide velocity. About You You possess strong quantitative skills and are proficient in Google Sheets/Excel (comfortable with Pivot Tables, VLOOKUPs, and data visualization). You have a foundational understanding of (or a keen interest in) SaaS contract mechanics, including licensing models, DPAs, and renewal cycles. You have a high attention to detail and take pride in maintaining accurate documentation and clean data workflow. You can translate complex procurement processes into simple instructions for non-expert stakeholders. You understand the balance between "perfection" and "delivery," and you aren't afraid to ask "why" to drive better outcomes. Nice to Haves Experience operating within Jira or Confluence to manage task workflows. Previous experience in a fast-paced Technology Start-up or Scale-up. Familiarity with Spend Management or ERP software. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy - A work-life balance and focus on our well-being are critical to keeping us performing at our best Hybrid working - We want you to strike a balance and be where you do your best work. You will work with your manager to agree on what is best for you and your team You will also get a budget to kit out your home office Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve Annual learning budget to drive your performance and career development Meal Vouchers 40 RON/ Day Access to an Employee Assistance Programme Medical Insurance&nbsp; 7Card (upon request) About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Procurement Specialist

What you will be doing: You will work in the Transaction Monitoring Squad within the Risk Apps Tribe. The team is responsible for delivering an end-to-end fraud detection solution as part of the platform used by our clients. As a Senior Software Engineer, you will:&nbsp; Write great code. We understand code is read more than it’s written, and better off tested. Maintainability is a must. Shape what we build. Our platform is constantly evolving to attain greater scale efficiently. And our product is constantly evolving to provide the most relevant fincrime insights. Own delivery. We’re obsessed with shipping value; you’ll own work beyond just a pull request. Grow together. You’ll review other’s work and happily seek feedback on yours to ensure we build a better codebase and sharpen each other's skills. We believe in developing our people so you will play an important part in mentoring juniors in the team. Champion engineering values. You’ll care about bugs, scalability and uptime. Embody a collaborative Spirit. You’ll be working closely with Product Owners, Engineers and Data Scientists to design and implement your solutions. We work as a team and your input will be key in many architectural decisions (some that you would own) and in driving consensus. Our Tech Stack: Our technology stack is designed to run on public cloud architectures, notably AWS and GCP. Development is organised around Java, Kotlin and Python for our backend languages and TypeScript/ES6+React for our frontend stack. We make substantial use of relational database technologies, notably Postgres and also use noSQL technologies such as Cassandra. We also use an event-sourced model powered by Kafka for our communication bus and gRPC for our intra-service communication protocol. We use modern observability solutions from Datadog and deploy our code using ArgoCD. We have a strong emphasis on engineering excellence and strive to ship the best possible code and the best possible solutions to our customers. About you: As a Software Engineer, you will have: Experience writing large scale production-grade applications Worked in an agile environment and experience in pair programming. Experience working with cloud-based (AWS/Azure/GCP) or containerised infrastructure (Kubernetes/Docker/Jenkins). Nice to haves: Experience handling big data and building data processing pipelines (Spark). Experience with ML/AI systems. Education: BSc/BA degree in computer science, engineering or related discipline OR relevant years of experience in required skills. What’s in it for you? Competitive salary aligned to your skills and experience;&nbsp; Equity as we want you to have a part of what we are building;&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best;&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships; You will also get a new starter budget of €235 to kit out your home office; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve; Annual learning budget of €2200 (prorated based on start date) to drive your performance and career development. About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Software Engineer [Java / Kotlin]

The Role We are looking for a GSI Manager to spearhead our alliances with the world’s leading consultancy and professional services firms (e.g., Deloitte, PwC, EY, KPMG, Accenture, Sutherland). This is not a traditional reseller role. You will be responsible for building a "sell-with" and "influence" ecosystem, ensuring that ComplyAdvantage is the preferred technology provider within the GSIs' multi-million dollar Risk &amp; Compliance transformation projects. You understand how these firms operate, how their partners are incentivized, and how to position ComplyAdvantage as a value-add to their service offerings. Responsibilities Strategic Alliance Leadership: Build and execute the GTM strategy for a portfolio of GSI partners, focusing on moving from informal referrals to structured, repeatable revenue streams. Navigate Complex Organizations: Identify and build relationships with key Stakeholders, Practice Leads, and Partners within the GSIs’ Financial Crime and Risk Advisory practices. Influence &amp; Pipeline Generation: Drive partner-influenced and partner-sourced revenue by embedding ComplyAdvantage into the GSIs’ "Client Transformation Roadmaps" and "Managed Services" offerings. Co-Selling &amp; Engagement: Act as the bridge between ComplyAdvantage Direct Sales and GSI Account Teams to facilitate joint account planning and winning complex, multi-party deals. Enablement: Educate GSI consultants and practitioners on our AI-driven data and API capabilities, ensuring they can confidently advocate for our solutions during client engagements. Commercial Strategy: Work with legal and leadership to structure complex alliance agreements, including teaming agreements and referral frameworks. Market Intelligence: Act as a feedback loop between the GSIs (who are on the front lines of regulatory change) and our Product team to ensure our roadmap stays ahead of market trends. About You The GSI Pedigree: 5+ years of experience, ideally having worked within a GSI (Deloitte, PwC, etc.) in a BD/Alliances capacity, or having successfully managed GSIs for a high-growth SaaS firm. The "Consultative" Mindset: You don't just sell software; you understand how software solves the broader business problems (efficiency, regulatory scrutiny, cost of compliance) that GSIs are hired to fix. Networker &amp; Navigator: You are adept at navigating the matrixed environments of professional services firms and know how to find the "Power Base" within a practice. Strong Communicator: You can hold your own in a room with GSI Partners and C-suite clients, articulating complex technical value in a clear, business-centric way. Self-Starter: You thrive in an entrepreneurial environment and are comfortable building a "business within a business." Domain Expertise: Familiarity with AML, KYC, or the broader FinTech/RegTech landscape is a significant advantage. What’s in it for you? Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best Hybrid working- We want you to strike a balance and be where you do your best work.&nbsp; You will work with your manager to agree on what is best for you and your team Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve Annual learning budget to drive your performance and career development Parental leave and childcare benefits Life Insurance to protect your loved ones&nbsp; Medical (100%), Dental (90%), and Vision (80%) contribution Access to retail discounts (TriNet) Pre-Tax transit benefits The base salary range for this role is $125,000-138,000 + Commissions/bonus, equity, and US benefits. The actual pay may vary based on factors such as location, experience, and skills.About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Global Systems Integrator (GSI) Manager

We are looking for a driven and experienced Site Reliability Engineering Manager to join our innovative Tech Team. You will lead and empower a team of SREs, partnering closely with Engineering, Product, and Security to ensure our platforms are resilient, scalable, and secure. You will play a key role in shaping reliability strategy, improving system performance, and embedding best practices in observability, incident management, and automation to support the delivery of high-impact solutions in the fight against financial crime. As a Site Reliability Engineering (SRE) Manager, you will Take ownership of your team, being responsible for current team members’ growth and development, plus hiring and onboarding new team members Create a positive environment where your team members thrive to deliver the best outcomes and innovations Be a role model for your team, mentoring and coaching them, whilst having a learning mindset yourself, being open to new ideas and technologies Within the context of our broader technology vision, set the direction for your team and take accountability for tech decisions&nbsp; Use your specific experience working with cloud systems to input into technical decision-making Work with other stakeholders across engineering to ensure the systems and services your team provides meet the needs of your internal customers Collaborate, both within your team and across the tribe to ensure your team’s implementation meets industry standards The role reports to the Director of Infrastructure. You’ll be managing a team of Cloud / Infra Engineers focused on the provision and support of our Cloud and Kubernetes ecosystem underpinning all products and systems across the organisation. The kubernetes clusters run on AWS and GCP, with utilities provided by a common stack of open source technologies. In addition a CloudFlare edge layer provides additional compute and functionality at the edge. As the technology stack underpins all other engineering work, a collaborative mindset is a must. Our tech stack: ComplyAdvantage is fully cloud-based, with a modern kubernetes-focused tech stack. All compute workloads run in Kubernetes, with clusters in multiple regions to support the needs of our global client base. Our production services are multi-cloud by design and are currently hosted in AWS and GCP. We make heavy use of Terraform and Helm to define our infrastructure and services, and lean heavily on GitOps paradigms - production and non-production environments are defined in git and changes to these environments (both cloud infrastructure and Kubernetes applications) are managed via git. ArgoCD is our tool of choice for controlling our deployments, and paired with our istio mesh, allows us for advanced deployment patterns used by our development teams such a progressive rollouts. Our observability stack consists of Grafana Cloud, along with some on-prem Mimir, amongst others. We focus on Open Telemetry for application metrics, with SLO and metric driven alerting at all levels, from Cloud infra through to application performance. Across the wider Technology team, teams build and release containerised applications to support the wide array of activities that our teams are engaged in - from developing low latency client-facing APIs, to machine learning models and data processing pipelines. About you: As an Site Reliability Engineering (SRE) Manager, you will Have experience of managing and growing high performing engineering teams Have experience with Kubernetes and Terraform Have experience hosting microservices-based architectures Have experience of working with cloud native architectures (AWS and GCP are preferred) Have good communication and writing skills including experience writing technical documentation Nice to haves: Experience of working in a start-up/ scale-up environment Have experience managing observability platforms, whether self-hosted or third party - eg Grafana stack, Datadog, NewRelic Have experience managing pipeline tools, whether self-hosted or third party - eg CircleCI, ArgoCD, Harness, etc Benefits: Equity as we want you to have a part of what we are building&nbsp; Private medical insurance designed to keep you ensuring peace of mind while you excel in your career Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Site Reliability Engineering Manager (CloudOps)

We are looking for a driven and experienced Site Reliability Engineering Manager to join our innovative Tech Team. You will lead and empower a team of SREs, partnering closely with Engineering, Product, and Security to ensure our platforms are resilient, scalable, and secure. You will play a key role in shaping reliability strategy, improving system performance, and embedding best practices in observability, incident management, and automation to support the delivery of high-impact solutions in the fight against financial crime. As a Site Reliability Engineering (SRE) Manager, you will: Take ownership of your team, being responsible for current team members’ growth and development, plus hiring and onboarding new team members Create a positive environment where your team members thrive to deliver the best outcomes and innovations Be a role model for your team, mentoring and coaching them, whilst having a learning mindset yourself, being open to new ideas and technologies Within the context of our broader technology vision, set the direction for your team and take accountability for tech decisions&nbsp; Use your specific experience working with cloud systems to input into technical decision-making Work with other stakeholders across engineering to ensure the systems and services your team provides meet the needs of your internal customers Collaborate, both within your team and across the tribe to ensure your team’s implementation meets industry standards The role reports to the Director of Infrastructure. You’ll be managing a team of Engineers focused on the provision and support of our Stateful / Data layer technologies powering all of our services, both in development and production. The main technologies we use are YugaByte (sharded Postgres), Kafka (via Strimzi), Elasticsearch (via ECK), Redis and Spark/data warehousing on GCP and AWS using their PaaS systems. As the technology stack underpins all other engineering work, a collaborative mindset is a must. Our tech stack: ComplyAdvantage is fully cloud-based, with a modern kubernetes-focused tech stack. All compute workloads run in Kubernetes, with clusters in multiple regions to support the needs of our global client base. Our production services are multi-cloud by design and are currently hosted in AWS and GCP. We make heavy use of Terraform and Helm to define our infrastructure and services, and lean heavily on GitOps paradigms - production and non-production environments are defined in git and changes to these environments (both cloud infrastructure and Kubernetes applications) are managed via git. ArgoCD is our tool of choice for controlling our deployments, and paired with our Istio mesh, allows us for advanced deployment patterns used by our development teams such a progressive rollouts. Our observability stack consists of Grafana Cloud, along with some on-prem Mimir, amongst others. We focus on Open Telemetry for application metrics, with SLO and metric driven alerting at all levels, from Cloud infra through to application performance. Across the wider Technology team, teams build and release containerised applications to support the wide array of activities that our teams are engaged in - from developing low latency client-facing APIs, to machine learning models and data processing pipelines. About you: As an Site Reliability Engineering (SRE) Manager, you will Have experience of managing and growing high performing engineering teams Have experience with Kubernetes and Terraform Have experience hosting microservices-based architectures Have experience of working with cloud native architectures (AWS and GCP are preferred) Have good communication and writing skills including experience writing technical documentation Nice to haves: Experience of working in a start-up/ scale-up environment Have experience managing observability platforms, whether self-hosted or third party - eg Grafana stack, Datadog, NewRelic Have experience managing pipeline tools, whether self-hosted or third party - eg CircleCI, ArgoCD, Harness, etc Benefits: Equity as we want you to have a part of what we are building&nbsp; Private medical insurance designed to keep you ensuring peace of mind while you excel in your career Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Site Reliability Engineering Manager (Data Infra)

Role Summary As a Data Scientist at ComplyAdvantage, you will develop and refine data-driven solutions to detect and prevent financial crime globally. Your core focus is R&amp;D and Strategic Initiatives, conducting forward-looking research in ML, NLP, and Agentic AI to create measurable business value. In addition to deep-dive R&amp;D, you will provide advisory support to Product and Engineering teams. By investing in AI Enablement workstreams, you will empower these departments with the quantitative insights and frameworks necessary to scale high-impact, AI-driven features. Key Responsibilities Advance R&amp;D in GenAI and Agentic AI: Develop high-impact prototypes for financial crime detection, leveraging multi-agent systems and RAG architectures built on foundational LLM frameworks. Contribute to Core Solutions: Collaborate with Engineering and Product to integrate and optimise AI components and frameworks into existing and new product features, ensuring reliability, scalability, and ethical performance in production. Evaluate LLM-based Systems: Contribute to the development and implementation of robust evaluation methodologies for LLM and agentic AI based systems, tracking key metrics related to task completion, reasoning accuracy, tool effectiveness, and overall reliability. Evaluate Model Context Protocol (MCP) applications: Connect our AI systems with external data sources and tools and provide recommendations for engineering implementation Data Understanding: Develop a solid understanding of our existing data sources, identifying challenges and suggesting potential improvements. Data Analysis: Use exploratory data analysis and data mining techniques to identify actionable insights for product improvement, including patterns that can inform and refine agent behavior and prompt engineering strategies. Research &amp; Innovation: Continuously research and evaluate emerging tools, technologies, and best practices in data science, especially within the rapidly evolving field of Agentic AI, to keep ComplyAdvantage at the forefront. Cross-Functional Collaboration: Engage effectively with multi-disciplinary teams to actively share best practices, expertise and inspire innovation to foster an AI-first culture across the organization. Visualization &amp; Roadmapping: Provide clear data insights and visualizations that will act as a basis for new ideas to be integrated into our product roadmap. Required Qualifications MSc or PhD in a numerate subject (e.g., Computer Science, Mathematics, Statistics, Physics) or equivalent practical experience in a data-intensive role. 2-4 years of professional experience in data science or a related field, with a demonstrated ability to contribute to impactful data-driven solutions. Proficiency in Python, including experience with core data science libraries (e.g., Pandas, NumPy, Scikit-learn). Hands-on experience with modern machine learning frameworks such as TensorFlow or PyTorch. Familiarity with the foundational concepts of agentic AI and large language models (LLMs). This can be professional or through personal research. Basic understanding of popular agentic AI frameworks (e.g., LangChain, Pydantic AI). Knowledge of general evaluation techniques for AI models and an eagerness to learn and apply methods specific to agentic systems. Ability to communicate complex technical concepts effectively to a variety of stakeholders. Strong passion for data and solving challenging real-world problems using algorithms. Preferred Qualifications Prior experience contributing to the deployment and integration of machine learning models into production data pipelines. Exposure to Big Data platforms such as Spark. Experience with Natural Language Processing, Entity Resolution, Graph Theory, or Graph Machine Learning. Experience working with or evaluating multi-agent systems or complex AI workflows. What Success Looks Like In 90 days: You have successfully onboarded, gaining a clear understanding of our data landscape and current AI frameworks. You are actively contributing to R&amp;D experiments and have established collaborative working relationships with peers in Engineering and Product. In 6 months: You have delivered your first significant R&amp;D prototype or technical evaluation. You have begun contributing to our AI Enablement workstreams, perhaps by authoring a technical blog post or internal guide that translates your research findings into actionable knowledge for the wider team. In 12 months: You have completed multiple R&amp;D initiatives that have shaped our technical roadmap. You are recognized for empowering other teams through your advisory support and quantitative expertise, consistently providing the "AI-first" insights that help Engineering and Product teams scale high-impact features. About Data Science at ComplyAdvantage:The Data Science tribe discovers and proves out impactful solutions that leverage our Petabyte-scale data infrastructure to neutralise global financial crime. We are responsible for research and development work that drives the "art of the possible" within our product suite. At ComplyAdvantage, we mine the internet for critical data and use it to power a dynamic knowledge graph, which uncovers hidden networks of financial bad actors. From exploring real-time stream processing with Kafka to pioneering the use of the latest LLMs, our modern technology stack allows us to innovate and build prototypes for cutting-edge agentic AI and large-scale algorithmic solutions that empower our clients. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Private medical insurance designed to keep you ensuring peace of mind while you excel in your career Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Data Scientist

At ComplyAdvantage, we’re on a mission to fight financial crime through cutting-edge AI and data. Behind every bold goal is a team of exceptional people, and that’s where you come in. We have an ambitious hiring roadmap for 2026, and we’re looking for a Tech Talent Acquisition Specialist to join our high performing team for the next six months. Based in Lisbon, you’ll be at the heart of our engineering growth, partnering with some of the most innovative leaders in the business to hire exceptional technical talent. You won’t be alone; you can count on support both locally and as part of a collaborative international team. This is more than sourcing and screening CVs, it’s about delivering strategy, building relationships, and championing an outstanding candidate experience from "first hello" to day one. What You’ll Do Own end-to-end hiring for tech roles, from proactive sourcing and employer branding to interview strategy and offer negotiation. Act as a consultant to hiring managers, bringing market insights, data, and a distinct point of view to every conversation. Develop inclusive sourcing strategies, tapping into diverse networks and tech communities across Europe. Tell compelling stories that bring our mission, product vision, and culture to life as you’ll be the voice candidates remember. Elevate every touchpoint, ensuring our hiring process is engaging, fair, and fast-moving. Continuously refine how we assess talent (e.g. build tools, interview frameworks, and hiring playbooks that scale). Partner closely with People Team colleagues to connect hiring with onboarding, employee experience, and talent development. What You’ll Bring: 2+ years in technical recruiting, ideally in-house within a fast-paced environment. A strong grasp of Engineering profiles and the ability to engage talent in meaningful conversations about our roadmap and vision. You track pipeline health, share trends, and influence decisions using metrics. You thrive when trusted by leaders and love helping them build high-performing teams. A passion for diversity, equity, and inclusion, you know it’s about rethinking every part of the process, not just widening the top of the funnel. Familiarity with ATS tools (we use Greenhouse), sourcing platforms, and recruiting analytics. Benefits: Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development&nbsp; &nbsp;About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Tech Talent Acquisition (FTC - 6 months)

Who we are: ComplyAdvantage is the financial industry’s leading source of AI-driven financial crime risk data and detection technology. Our mission is to neutralize the risk of money laundering, terrorist financing, corruption, and other financial crimes. More than 1,000 companies rely on us to understand who they’re doing business with, powered by the world’s only global, real-time database of people and companies. Our solutions surface thousands of risk events daily from millions of structured and unstructured data points. The Role We are looking for a Partner Associate to manage and grow our Scaled Partner portfolio. This role is designed for a high-energy, commercially minded professional who can manage a large volume of "wholesale" and "embedded" partners. You will be the primary point of contact for a broad book of partners who integrate our data into their own platforms. Your goal is to ensure these partners remain successful, renew their agreements, and—most importantly—identify opportunities to expand their usage and adopt new product modules. This is a high-impact role that combines account management, sales strategy, and operational excellence. What you’ll be doing Portfolio Management at Scale: Own the commercial relationship for a large book of wholesale and platform partners, with accountability for retention and expansion revenue. Drive Partner Expansion: Proactively identify "signals" for upsell and cross-sell within your partner base, ensuring they are leveraging the full breadth of our product suite. Wholesale Excellence: Manage high-volume renewal cycles efficiently, ensuring no partner is left behind and commercial terms remain optimized for both parties. Enabled Growth: Act as a "Partner Coach," ensuring your partners have the resources and documentation they need to successfully resell or embed ComplyAdvantage into their own customer bases. Pipeline Management: Maintain a clean and accurate forecast of renewals and expansion opportunities within Salesforce, prioritizing your time based on the highest-impact deals. Feedback Loop: Be the "voice of the partner" for our Product and Ops teams, identifying common pain points or feature requests across your high-volume portfolio. Program Automation: Assist in building and refining "one-to-many" communication strategies (e.g., newsletters, automated webinars, or partner portals) to keep the scaled portfolio engaged. What you’ll bring Experience: 2+ years of experience in Account Management, Channel Sales, or Customer Success—ideally within SaaS, Fintech, or RegTech. Commercial Drive: You have a "hunter" mindset within an existing book of business; you enjoy the challenge of uncovering expansion revenue. High Velocity: You are comfortable juggling a large number of accounts simultaneously and know how to use CRM tools (Salesforce) and automation to stay organized. Consultative Approach: You can quickly understand a partner’s business model and articulate how ComplyAdvantage adds value to their end-users. Communication: Exceptional written and verbal communication skills; you can distill complex technical updates into clear, actionable benefits for partners. Resilience: You thrive in a fast-paced environment and are motivated by hitting and exceeding quarterly commercial targets. What’s in it for you? Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical&nbsp; Budget to set up your home office upon joining Annual learning budget to drive your performance and career development Meal Vouchers 35 RON/ Day&nbsp; Access to an Employee Assistance Programme (Atlas)&nbsp; Medical Insurance&nbsp; 7Card Subscription (upon request) About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Partnerships Account Manager

What you will be doing: We are looking for an International Affairs Research Analyst for a 12-month fixed-term engagement with knowledge in political sciences to help us build our SaaS-based anti-money laundering solutions, which help organizations fight financial crime!&nbsp; You’ll get involved in measuring and building out our data coverage related to anti-money laundering (AML), mainly focused on politically exposed individuals (i.e. heads of state, members of parliament, senior judges).&nbsp; As an International Affairs Research Analyst specializing in Politically Exposed Persons, you will: Execute research assignments on government structures and identify relevant Politically Exposed Persons (PEPs) for inclusion in the database. Monitor and maintain accurate coverage by updating existing records and assessing data quality. Support the team in identifying coverage improvement needs. Work closely with Product and Data to ensure we exceed client expectations in relation to our data coverage and quality. About you: As an International Affairs Research Analyst Politically Exposed Persons, you will: Have excellent research skills and a desire to understand issues holistically Have a broad understanding of principles of government structures around the world Have an outstanding level of attention to detail, and likely adopt a methodological approach to much of your research Enjoy working in a collaborative environment, have well-developed interpersonal skills and the ability to support and mentor your colleagues Proficient English language skills Nice to have: Experience of working in a scale up/ start up Experience working with databases, data manipulation, and analytics tools (e.g., SQL, Looker) Experience in regulatory compliance, particularly AML and KYC/KYB Proficiency in one or more foreign languages besides English, including Russian, Arabic, Mandarin, German, French, and Spanish. The impact you will have Politically exposed persons pose a higher risk of corruption, and criminal activity can involve large amounts of money and/ or assets. It is therefore key that our data contains accurate information on such individuals.&nbsp; In this role, you will take ownership of assessing updates to our existing database and executing internal quality assurance processes to ensure data is accurate and client-ready. You will also be responsible for analyzing legislative developments and political appointments to evaluate their relevance and suitability for inclusion in our products. This position sits at the forefront of interpreting political and regulatory changes and translating them into actionable data for our clients.&nbsp; What’s in it for you? Competitive Salary&nbsp; Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our wellbeing are critical to keeping us performing at our best. We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships. You will also get an annual budget to kit out your home office Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve Annual learning budget to drive your performance and career development Working from home budget Meal Vouchers 35 RON/ Day Access to an Employee Assistance Programme (Atlas)&nbsp; Medical Insurance 7Card Subscription (upon request) About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

What you will be doing We are looking for a Senior International Affairs Research Analyst for a 12-month fixed-term engagement with deep expertise in compliance regulatory analysis to lead in the development of our SaaS-based anti-money laundering (AML) solutions. You will be a driving force in measuring and expanding our global data coverage, specifically focusing on complex sanctions and watchlists (targeted financial sanctions, sanctioned vessels, and warning lists). As a Senior International Affairs Research Analyst, you will: Lead and Execute Strategic Research: Oversee high-stakes research assignments regarding the scope and evolution of global sanctions and warning lists. Drive Data Excellence: Design and implement practical measurement approaches to assess the accuracy and quality of existing data, ensuring we maintain a market-leading position. Spearhead Organizational Growth: Identify and lead initiatives to improve ways of working across the organization, challenging the status quo to foster a culture of change and efficiency. Cross-Functional Project Management: Coordinate complex projects that require collaboration across multiple teams, creating and maintaining timelines for medium- and long-term developments. Stakeholder Management: Work closely with Product, Data, and Senior Management to ensure data coverage exceeds client expectations. You will regularly present research findings and thought leadership to large audiences and senior leadership. About you You are a seasoned compliance professional with a growth mindset and the ability to translate complex geopolitical data into actionable insights. Requirements: Educational &amp; Professional Background: A Master’s degree and significant compliance experience in a relevant research or AML reporting position / extensive relevant experience / Preference given to candidates with a professional compliance certification (e.g., ACAMS, ICA, ACFCS). Advanced Research &amp; Data Fluency: You integrate data analysis to strengthen research findings and address complex, non-routine research questions. You interpret results with sound judgment to support departmental objectives. Stakeholder &amp; Presentation Skills: A proven track record of communicating with senior management and the ability to lead compliance trainings or workshops with strong presentation skills. Leadership &amp; Collaboration: Experience working in a collaborative environment with well-developed interpersonal skills and a proven ability to support and mentor junior colleagues. Methodological Rigor: An outstanding level of attention to detail and a broad understanding of AML legislation and global compliance recommendations and best-practices. Language: Fluency in English (written and spoken). Nice to haves: Experience working in a high-growth scale-up or start-up environment. The impact you will have Our clients rely on the precision of our data to mitigate risk. In this role, you will move beyond simple data assessment to take strategic ownership of our research methodology, legislative requirements evaluation and quality assurance framework. You will ensure that updates to our database are processed with unparalleled accuracy and that our internal processes are optimized for scale. By acting as a thought leader within the team, you will ensure our data is displayed accurately to clients, directly contributing to the global fight against financial crime. What’s in it for you?&nbsp; Competitive salary aligned to your skills and experience&nbsp; Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keep us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a budget of 1215 RON to kit out your home office when you join&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget of 10,450 RON (prorated based on start date) to drive your performance and career development&nbsp; Meal Vouchers 35 RON/ Day&nbsp; Access to an Employee Assistance Program (Atlas)&nbsp; Medical Insurance&nbsp; 7Card Subscription (upon request) About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Senior International Affairs Research Analyst

What you will be doing: We’re looking for a sales professional to help drive significant growth in the very buoyant market of financial crime. ComplyAdvantage is an exciting fast paced organization looking for a candidate who will prospect relentlessly to build a quality pipeline. You must have huge aspirations to not simply exceed target but double target. Comply Advantage provides all the latest technology and sales infrastructure to be successful, all we require is a sales professional who is highly driven, accountable, with a can do attitude. As an Account Executive, you will&nbsp; Generate new opportunities from targeted outbound activity through your own activities as well as working with your SDR counterpart. You will also be expected to network and gain referrals&nbsp; Engage with senior decision makers at Fintechs, Payments Companies, as well as Traditional banks and Credit Unions, qualify opportunities, negotiate and close deals Effectively manage pipeline, prioritize the right deals and create urgency&nbsp; Consistently overachieve upon new business target against a quarterly quota Feedback valuable market and product intelligence to our Product and Strategy teams&nbsp; Contribute towards on-boarding and training of the lead generation and junior sales team, through best practice sharing and coaching About you: As an Account Executive, you will have To track record in generating new business within a corporate, SaaS , B2B sales environment - we are only interested in speaking with individuals that can demonstrate self-sufficient success and the ability to find, manage and close high-value deals with major brands. Minimum of 5 years sales experience, preferably with at least 3 in B2B compliance/regulatory, or other cloud/SaaS solutions for the financial services industry Experience in solution / value based selling to extract maximum value Experience of selling SaaS solutions in a B2B environment&nbsp; Ambition, motivation and smart thinking&nbsp; Passion as a self-starter who is self-directed and able to execute independently The ability to think target-oriented, highly motivated individual who wants to win whilst always doing the right thing for the customer and for ComplyAdvantage&nbsp;&nbsp; The desire to try new things to get the best results; thinks quickly and thrives in an entrepreneurial environment&nbsp;&nbsp; Strong team spirit and enjoys working effectively in collaboration with others Experience in AML/Compliance/PEP-Sanctions/Transaction Monitoring sales is desirable but not essential&nbsp; Passion for execution of a standardised sales process, ideally leveraging a known methodology e.g. MEDDICC, Sandler, Challenger.&nbsp; Excellent communication and negotiation skills and a consultative approach to close business The desire to develop your skills and take on more responsibilities quickly – our ambitious expansion plans mean we’re looking for new leaders to help us grow What’s in it for you? Competitive salary aligned to your skills and experience&nbsp; Equity as we want you to have a part of what we are building&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget to drive your performance and career development Enhanced parental leave and childcare benefits&nbsp; Medical insurance through Bupa with pre-existing conditions covered&nbsp; Pension contribution through The Peoples Pension About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

We are looking for a Customer Success Manager to help us build our SaaS-based anti-money laundering solutions, which empower organisations to fight financial crime! We are building cutting-edge solutions that help create a safer world and stop money from ending up in the hands of criminals. You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. You will be a trusted advisor to our clients helping them to get the best results from using the platform while feeding back ideas to the product development teams. As a Customer Success Manager, you will&nbsp; Manage a portfolio of Mid-Market customers, from onboarding to training to adoption and beyond&nbsp; Be the dedicated contact and own the overall relationship with your clients&nbsp; Ensure that a implementation plan is in place for each new customer and take responsibility for a successful onboarding process, working with the various stakeholders, e.g. their technology team, compliance &amp; risk teams Provide proactive support to our clients by helping them to increase adoption, improve utilization and take responsibility for minimizing churn and ensuring renewal Provide ongoing support to our clients, responding to their queries and coordinating across the various ComplyAdvantage teams to solve their problems Drive cross-sell and upsell, expanding contract revenue in conjunction with the sales/account management team Play a primary role in shaping the product roadmap based on customer feedback Support/drive new feature roll outs, including formal and informal training of customers and the internal sales/marketing teams, drafting client communications, etc. Actively contribute towards market development work, e.g. working with marketing to create high quality collateral/content and working with the product team to define future requirements Function as the voice of the customer and provide internal feedback on how ComplyAdvantage can better serve our customers About you: As a Customer Success Manager, you will&nbsp; Have a true passion for customers – fanatical about getting them the right outcomes and becoming their advocate Ideally have 2-4 years in a similar role, with proven experience working with mid-market accounts in a B2B environment&nbsp; Possess a good understanding of technology with familiarity of concepts such as APIs and cloud solutions Be a proactive self-starter that is self-directed and able to solve problems and execute independently Have strong process management skills, you will be able to manage a varied workload with multiple deadlines&nbsp; Possess strong relationship management skills and the ability to coordinate across teams and build consensus Ideally have previous project management experience and have worked in a start-up previously What’s in it for you? Equity as we want you to have a part of what we are building Unlimited Time Off Policy to promote work-life balance and well-being Annual learning budget to support professional growth Budget to set up your home office upon joining&nbsp; Enhanced parental leave and childcare benefits Life insurance and medical coverage through BUPA, including pre-existing conditions Pension contribution through The People's Pension &nbsp;About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Customer Success Manager

What you will be doing:&nbsp; We are looking for a driven, talented Software Engineer with knowledge of modern frontend web technologies to help us build our SaaS-based anti-money laundering solutions, which empower organizations to fight Financial Crime! We are building cutting-edge solutions that help create a safer world and stop money from ending up in the hands of criminals. This role sits within the team responsible for the Frontend Platform: the core features, delivery mechanisms, UI components and engineering tools that are used by teams across Comply Advantage to deliver customer-facing solutions. As a Frontend Software Engineer, you will: Own User Interface parts that enable compliance officers in financial organisations onboarding, viewing and editing their customers’ information. Work closely with Backend SWE to guarantee smooth and reliable feature delivery. Participate in the design of our frontend applications, ensuring they are performant, maintainable, and high-quality. Engage in team ceremonies, contributing to conversations and decision making, advocating for good engineering practice and real impact. About you: As a Frontend Software Engineer, you should have: Proven experience in Frontend Development with proficiency in Typescript and React. Exceptional analytical and problem-solving abilities with a keen eye for detail. Experience with popular testing frameworks such as Vitest.&nbsp; Strong prompt &amp; context engineering skills for AI-assisted development (e.g., Claude Code, Gemini Code Assist) to enhance productivity and code quality. Experience working in an agile environment and using tools like Jira to manage workflows. Ability to engage actively in team discussions, bringing valuable insights and contributing constructively. Willingness to share knowledge, and foster a culture of continuous learning. Ability to take on diverse responsibilities and contribute to various aspects of project development. Experience of supporting business-critical web applications in production where observability and reliability are key. Nice to haves: Familiarity with... React Query for data fetching and state management Use of frontend build tools (Vite) and CI/CD pipelines (Gitlab) Claude Code tooling &amp; customisation Observability platforms such as Grafana and Sentry UI design tools such as Figma Experience writing e2e tests with frameworks such as Cypress. What’s in it for you? Equity as we want you to have a part of what we are building.&nbsp; Unlimited Time Off Policy. A work-life balance and focus on our well-being are critical to keeping us performing at our best.&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships. ​​Comprehensive Medical Insurance. Your health is our priority; we’ve got you covered. You will also get a new starter budget to kit out your home office.&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve.&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development.&nbsp; We provide everyone with the latest modern laptops and tech stacks to ensure you’re never slowed down by your tools. About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

What you will be doing: We are seeking a highly skilled Senior Site Reliability Engineer (SRE) to join our Data Infrastructure team. You will be responsible for ensuring the reliability, availability, and performance of our critical data systems running on AWS and GCP. Your expertise in cloud infrastructure, automation, and operational excellence will be crucial in supporting our Product trough our global client base. As a Senior Site Reliability Engineer you will: Design, implement, and maintain highly available and reliable data infrastructure services, including SQL, NoSQL, Kafka, and Spark-based data layers. Define and monitor Service Level Objectives (SLOs) and Service Level Agreements (SLAs). Participate in an on-call rotation to respond to incidents and ensure rapid resolution of production issues. Conduct thorough post-incident reviews to identify root causes and implement preventative measures. Manage and automate cloud infrastructure using Terraform and Helm, adhering to GitOps principles. Implement and maintain comprehensive monitoring, logging, and tracing solutions to proactively identify and resolve performance and reliability issues. Monitor and manage data infrastructure capacity, plan for future growth, and optimize performance through tuning and automation. Develop and maintain automation scripts and tools to streamline operational tasks, improve efficiency, and reduce manual effort. Ensure the security and compliance of data infrastructure services, implementing best practices for access control, data protection, and vulnerability management. Collaborate with development and data engineering teams to ensure smooth deployments and operational support. Maintain thorough documentation of infrastructure configurations, processes, and procedures. Manage and maintain distributed databases running within a Kubernetes environment. Our Tech Stack: Cloud-Based Infrastructure: Fully cloud-based with a Kubernetes-focused tech stack. Compute workloads run in Kubernetes clusters across multiple regions. Infrastructure Management: Heavy use of Terraform and Helm, adhering to GitOps paradigms for managing cloud infrastructure and Kubernetes applications. Core Technologies: Extensive use of Kafka, distributed PostgreSQL and Cassandra QL, Elasticsearch, and Databricks/Spark. Development of inter-cloud failover options to support multi-cloud plans. Wide Array of Applications: Teams build and release containerised applications for low latency APIs, machine learning models, and data processing pipelines. About You: Experience as an SRE managing cloud infrastructure (AWS and/or GCP) and data systems (Apache Kafka, Apache Spark, Elasticsearch, PostgreSQL, Cassandra). Proven track record of improving reliability and availability in complex production environments. Extensive experience codifying infrastructure using Terraform and Helm charts. Proven experience managing and troubleshooting distributed databases within Kubernetes. Deep understanding of monitoring, logging, and tracing tools and techniques. Strong incident response and troubleshooting skills. Proficiency in scripting and automation tools. Understanding of security best practices for cloud infrastructure and data systems. Familiarity with CI tooling, test pipelines, and asset generation (e.g., Docker images, Helm charts). Understanding of security considerations in data systems. Education: BSc/BA degree in computer science, engineering, or related discipline OR equivalent experience in required skills. Nice to have Familiarity with distributed SQL and NoSQL databases such as Yugabyte, Cockroach, Spanner, HBase, or CouchDB. Familiarity with data modelling, sharding, and indexing strategies for large-scale databases. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Private medical insurance designed to keep you ensuring peace of mind while you excel in your career Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Senior Reliability Engineer (Data Infrastructure)

Role Summary As the Product Manager for Frontend and Design Platform, you sit at the intersection of UX excellence and systems engineering. You don’t just care that a button looks good; you care that the button is a robust, accessible, and reusable component that enables 50+ developers across 10+ different internal apps to build consistent experiences at speed. In this role, you will own the ComplyAdvantage Frontend and Design (Platform). You’ll be responsible for the "Lego bricks" of our platform, ensuring that whether a developer is building a high-stakes investigation dashboard or a simple settings page, the UI is intuitive, invisible, and efficient. Your work directly empowers our product squads to ship high-quality features faster, while ensuring our users - financial crime analysts - can do their jobs with total trust and zero friction. Key Responsibilities Own the Frontend Platform Roadmap: Define the strategy for our UI component library and frontend patterns, transitioning from "building pages" to "building systems." Champion Efficiency &amp; Trust: In the world of B2B compliance, "delight" means speed and accuracy. You will optimize our frontend infrastructure for analyst efficiency rather than flashy B2C animations. Drive Deep User Discovery: Regularly sit with internal and external users (analysts and compliance officers) to observe workflows and identify where UI friction hinders financial crime detection. Scale Developer Velocity: Define and monitor metrics for component adoption and developer experience (DevEx), ensuring our frontend platform reduces "time-to-market" for feature teams. Bridge Design and Engineering: Lead your squad in translating Figma prototypes into production-ready, accessible, and themeable React components (or equivalent). Systemic Prioritization: Balance the immediate needs of "Flagship" product squads with the long-term health and coherence of the global design system. Responsible for coordinating the design pipeline with Product PRD requirements and processes, ensuring design work is aligned with PRD needs. Drive the evolution of the overall UI and UX to meet the changing needs of our Clients in the advent of AI co-pilots and agents.&nbsp; Required Qualifications 4+ years of Product Management experience, with at least 1–2 years focused on Design Systems, Frontend Platforms, or Internal Developer Tools. B2B Experience is Essential: A proven track record of building complex, data-heavy interfaces where utility and trust are the primary goals. Systems Thinking: Demonstrated experience with Atomic Design principles and managing shared component libraries. Discovery Mastery: Expert in using tools like Pendo, Hotjar, or Figma to conduct research and validate frontend hypotheses. Technical Fluency: Ability to discuss APIs, CSS architecture, and frontend performance trade-offs with senior engineers. Bachelor’s degree in a relevant field (e.g., Computer Science, HCI, or Design). About You The "Lego" Builder: You think in components, not templates. You get excited about the scalability of a "Text Input" that will be used for the next five years. The Empathetic Observer: You enjoy the "detective work" of watching a user struggle with a workflow and finding the systemic UI fix that solves it for everyone. B2B over B2C: You understand that our users are professionals doing a high-stakes job. You prefer "invisible" UI that helps them find criminals over "viral" UI features. The Bridge: You can speak the language of a UI Designer on Monday and a Frontend Engineer on Tuesday, acting as the glue between aesthetic vision and technical reality. Outcome-Driven: You value adoption rates and "time-to-ship" metrics just as much as pixel-perfect execution. What Success Looks Like In 90 days: You’ve audited our existing component library, established a feedback loop with the Design and Engineering chapters, and identified the top three friction points in our current frontend workflow. In 6 months: You have delivered a core set of standardized components adopted by at least three major product squads, significantly reducing their frontend development time. In 12 months: The ComplyAdvantage Design System is the "source of truth" for all UI. You’ve established a clear contribution model where other teams can add to the system, and you are recognized as the guardian of our platform’s visual and functional consistency. What’s in it for you? Equity as we want you to have a part of what we are building.&nbsp; Unlimited Time Off Policy. A work-life balance and focus on our well-being are critical to keeping us performing at our best.&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships. ​​Comprehensive Medical Insurance. Your health is our priority; we’ve got you covered. You will also get a new starter budget to kit out your home office.&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve.&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development.&nbsp; We provide everyone with the latest modern laptops and tech stacks to ensure you’re never slowed down by your tools. About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

The Role We are hiring a Principal Product Manager to own the Transaction Monitoring product area within our Risk Applications tribe. This is a senior individual contributor role with genuine commercial accountability: you are responsible for business outcomes in your domain, not just delivery. Transaction monitoring is a core compliance capability: regulated financial institutions must continuously scrutinise customer transactions to detect suspicious activities indicative of money laundering, terrorist financing and fraud. The product analyses transaction amounts, frequency, origin and destination to identify anomalies, generates alerts when criteria are met, and supports the investigation and reporting workflows that follow. Institutions that fail to maintain effective transaction monitoring face severe regulatory penalties. Transaction Monitoring is ComplyAdvantage's flagship product and is already in market on the company's modern Mesh platform. The product has a strong competitive position and a growing customer base. The PPM inherits a product that is live, commercially successful and continuing to evolve. The job is to keep it there: driving competitive advantage through AI-based capabilities (such as the rules builder), iterating on customer and market feedback, and ensuring the product stays ahead of a market that is moving fast. You will work within a dedicated squad alongside an engineering manager and engineers. As PPM, you are the senior partner on product decisions in that squad: you own the customer requirements, the competitive context and the commercial logic. Your engineering counterpart owns architecture, sizing and implementation. You work as peers, but in Risk Apps the PPM sets the product specification. You will operate within a structured product operating model with clear decision rights. The CPTO sets product vision; the Product Director builds the tribe-level roadmap; you translate your product area into executable plans with trackable returns. Each squad represents a significant engineering investment, and you are expected to think about your product decisions in those terms: balancing continued investment in competitive differentiation against the commercial returns on specific product choices. If you have worked in organisations where product management is disciplined and commercially accountable, this will feel familiar. If you are looking for a role with full strategic autonomy and no governance framework, this is not the right fit. What You Will Do Own transaction monitoring as a product area with a GM mindset. Understand the competitive landscape, know the buyer, and be accountable for whether the product is working commercially. Transaction monitoring is a competitive market with established vendors. ComplyAdvantage's advantage is the combination of proprietary data, AI-driven detection and a modern platform. Your job is to extend that advantage through product decisions that create measurable differentiation. Keep the product competitive and evolving. The product is in market and growing. The challenge is not getting to launch; it is maintaining and extending a product lead through continuous improvement. This means understanding where the market is moving (AI-driven rules, real-time detection, reduced false positives, better analyst experience), prioritising the features that create the most competitive distance, and iterating rapidly on customer feedback. You need to be as rigorous about what not to build as about what to build. Understand the transaction monitoring domain. This is a domain hire. You need to understand how transaction monitoring works in practice: rule configuration, threshold management, alert generation, investigation workflows, SAR filing, regulatory expectations (including 4AMLD/5AMLD/6AMLD, FinCEN requirements, FCA guidance). You need to be credible with compliance buyers who live in this world every day and who will test your knowledge quickly. Drive AI-driven product capabilities. AI is central to the TM product roadmap: rules builders, anomaly detection, risk scoring, false positive reduction. You need enough understanding of what ML and LLM-based capabilities can do in a transaction monitoring context to write requirements that are ambitious but realistic, and to work productively with Data Science and ML engineers in your squad. Work directly with customers and prospects. You will be the product voice in transaction monitoring conversations with the field, working with Solutions Consulting, Customer Success and Sales. TM is the flagship product; customers and prospects pay close attention to its roadmap and capabilities. You are expected to engage with enterprise compliance teams on their terms, understand their operational pain points, and translate that into product decisions. Customer-facing commitments with dates require CPTO sign-off. Drive requirements through a clear planning process. We work in six-week blocks. The document flow runs Plan of Record to PRD to product requirements to implementation, with quality gates at each stage. You will own PRDs for transaction monitoring capabilities and draft requirements using AI-assisted workflows, refining them jointly with your EM. Manage cross-tribe dependencies. Transaction monitoring depends on capabilities in our Data tribe (intelligence graph, entity resolution, ML models, risk scoring) and Platform tribe (real-time processing, API surface, enabling services). Requirements originating in your product area cascade to those tribes as derived requirements through the formal planning process. You need enough technical understanding to write requirements that are realistic and to engage constructively with engineering in those tribes. Use AI in your own work. We expect PPMs to use AI-assisted workflows for requirements generation, competitive analysis and document production. This is how we work, not something we aspire to. What We Are Looking For Essential: 8+ years in product management, with at least 3 years in senior IC roles owning complex B2B SaaS products in financial services, compliance or adjacent regulated industries Direct experience with transaction monitoring, AML, or closely related compliance products. This is a domain hire: the transaction monitoring market is specific and the buyer expects domain depth Track record of maintaining and extending a competitive product position through iterative improvement, not just launching new products Commercial credibility with enterprise compliance buyers: you have engaged directly with customers, understood their operational and regulatory challenges, and turned that into product decisions that drove revenue Strong understanding of AI/ML capabilities in a compliance context, sufficient to drive an AI-focused product roadmap and write requirements that Data Science and ML engineers can build from Demonstrable AI adoption in your own working practice: not "interested in AI" but already using it to work differently Experience operating within a structured product organisation where strategic direction was set above you, and delivering excellent outcomes within that framework Preferred: Deep familiarity with the transaction monitoring competitive landscape and the major vendors Understanding of regulatory requirements across jurisdictions (4AMLD/5AMLD/6AMLD, FinCEN, FCA, MAS) Experience with AI-driven product capabilities in compliance: rules engines, anomaly detection, false positive reduction, risk scoring Experience managing a product through a period of rapid customer growth and market expansion What Success Looks Like At 60 days: You understand the transaction monitoring product, the competitive landscape, the customer base, the Mesh platform and how the operating model works. You have built relationships with your squad, the Product Director, Data Science, Solutions Consulting and key commercial stakeholders. You have a clear view of where the product's competitive advantage lies and where it needs to go next. At 4 months: You are driving the product roadmap with confidence: extending AI-driven capabilities, responding to customer feedback, and making disciplined prioritisation decisions. Your PRDs are clear, your requirements pass quality gates, and your squad trusts your product judgement. The Product Director and CPTO have confidence in your commercial and domain judgement. At 8 months: Transaction monitoring on Mesh is extending its competitive lead. Customer feedback is being translated into product improvements at a pace the market notices. You are the recognised domain authority on transaction monitoring within the company, trusted by commercial, respected by engineering, and contributing to the broader Risk Apps strategy. What’s in it for you? Competitive salary aligned to your skills and experience&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget to drive your performance and career development&nbsp;&nbsp; Company Pension Scheme&nbsp; Company Health Care Plan&nbsp; Travel - season ticket loan&nbsp; Cycle to work scheme with Evans Cycles About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Principal Product Manager - Transaction Monitoring

What you will be doing: As an Inbound Business Development Representative, you will: Be part of the Business Development function responsible for converting high-intent inbound leads into qualified sales opportunities across EMEA. Own the full qualification process for Marketing-sourced leads, executing discovery calls to uncover business needs, challenges, and strategic priorities Achieve/exceed monthly pipeline generation targets by converting inbound interest into sales-ready opportunities for our&nbsp; Account Executive team Develop deep product knowledge to articulate our value proposition and align our solutions with prospect needs across different Financial Services verticals Execute a disciplined qualification framework (MEDDICC or similar) to ensure only high-quality opportunities progress to sales Maintain meticulous hygiene in Salesforce, documenting all prospect interactions, qualification criteria, and next steps to enable seamless handoffs Leverage our tech stack efficiently (Salesforce, Outreach, Gong, etc.) to manage pipeline, track activity, and continuously improve performance Collaborate closely with Marketing to provide feedback on lead quality, campaign performance, and market intelligence Partner with Account Executives to refine handoff processes and ensure continuity in the buyer journey Become a student of our industry, building expertise in Financial Services trends, pain points, and competitive landscape About you: As an Inbound BDR, you will have: High intellectual horsepower – You're analytically strong, curious, and can quickly synthesize complex information to identify what matters Coachability – You actively seek feedback, iterate rapidly, and view every call as an opportunity to improve Strong character – You operate with integrity, take ownership of outcomes, and do what you say you'll do Entrepreneurial mindset – You're a self-starter who takes initiative, solves problems resourcefully, and thrives in dynamic environments Process discipline – You understand that consistency drives results and can execute a repeatable qualification methodology with rigor Bachelor's degree or equivalent experience (recent graduates and career changers welcome) Exceptional communication skills – both written and verbal – with the ability to build rapport quickly and ask insightful questions Comfort with ambiguity and a desire to build something, not just execute a playbook Competitive drive and resilience – you're motivated by targets and bounce back quickly from setbacks A desire to build a career in B2B sales, using this role as a launching pad into Account Executive or specialized sales roles Experience in Financial Services, SaaS, or B2B sales environments is a plus but not required – we'll teach you what you need to know What's in it for you? Competitive base salary+ uncapped commission with accelerators&nbsp; Clear career progression path – top performers typically advance to Account Executive or Outbound BDR roles within 12-18 months Comprehensive onboarding and ongoing enablement – you'll receive world-class training on our products, industry, and sales methodology Unlimited Time Off Policy – we prioritize work-life balance and understand peak performance requires rest and recharge Hybrid work model requiring two days per week in office – fostering collaboration and relationship-building while maintaining flexibility Annual learning budget to invest in your professional development Exposure to senior stakeholders across Sales, Marketing, and Product – you'll learn the business from the inside out Company Pension Scheme Company Health Care Plan The opportunity to make an immediate impact – inbound pipeline drives significant revenue, and your work matters from day one Benefits: Equity as we want you to have a part of what we are building Unlimited Time Off Policy to promote work-life balance and well-being Annual learning budget to support professional growth Budget to set up your home office upon joining&nbsp; Enhanced parental leave and childcare benefits Life insurance and medical coverage through BUPA, including pre-existing conditions Pension contribution through The People's Pension About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Business Development Executive

The Role We are hiring a Principal Product Manager to own the Agentic Case Remediation product area within our Risk Applications tribe. This is a senior individual contributor role with genuine commercial accountability: you are responsible for business outcomes in your domain, not just delivery. The product opportunity is specific and commercially significant. Compliance operations centres process enormous volumes of alerts, the vast majority of which are false positives. The centres are expensive, hard to staff, and their output is difficult to predict or scale. Through agentic remediation, 75-95% of false positives can be automatically resolved, dramatically reducing operational cost while making throughput more predictable and consistent. This product already exists and is rolling out. It was originally built as add-on capability, proved its value quickly, and has become a successful product in its own right. The role exists because success demands dedicated senior product ownership: a PPM who can take a proven product through its next phase of growth, deepen its capabilities, and drive commercial adoption at scale. ComplyAdvantage already has transaction monitoring, screening and risk intelligence products generating the alerts and cases that feed remediation. The agentic product sits on top of that existing infrastructure. Your job is to define where the autonomous resolution boundary moves next, build the capabilities that extend it, and demonstrate measurable ROI to buyers who care about operational cost, throughput and quality. You will work within a dedicated squad alongside an engineering manager and engineers with AI/ML expertise. As PPM, you are the senior partner on product decisions in that squad: you own the customer requirements, the compliance context and the commercial logic. Your engineering counterpart owns architecture, model selection and implementation. You work as peers, but in Risk Apps the PPM sets the product specification. You will operate within a structured product operating model with clear decision rights. The CPTO sets product vision; the Product Director builds the tribe-level roadmap; you translate your product area into executable plans with trackable returns. Each squad represents a significant investment, and you are expected to frame your product decisions as returns on that investment. If you have worked in organisations where product management is disciplined and commercially accountable, this will feel familiar. If you are looking for a role with full strategic autonomy and no governance framework, this is not the right fit. What You Will Do Own agentic remediation as a product area with a GM mindset. Understand the competitive landscape, know the buyer, and be accountable for whether the product is working commercially. The market for compliance operations automation is large and the pain is acute: buyers are spending heavily on manual alert processing that is overwhelmingly false positives. The commercial logic of this product is proven. Your job is to deepen its capabilities and drive adoption at scale. Build for the buyer. The buyer is a COO, CFO or Head of Operations looking at a compliance cost centre and asking how to make it more efficient and more predictable. The value proposition is operational transformation: replacing manual, repetitive case handling with autonomous resolution that is faster, more consistent and significantly cheaper. Your product thinking must start from that commercial reality: what does the buyer need to see to trust an autonomous system with decisions currently made by people? What is the unit economics argument? How do you demonstrate ROI in terms the CFO cares about? Solve the trust problem. The barrier to wider adoption is not technology; it is trust. Buyers need confidence that an autonomous system will make decisions at least as good as their current processes, with a complete audit trail and clear accountability. You need to design products where the autonomy boundary is explicit, the evidence chain is transparent, and the buyer can demonstrate to their own stakeholders (and regulators) that automated decisions are defensible. The human-in-the-loop model is the mechanism that builds buyer confidence as the autonomous resolution rate increases over time. Work directly with customers and prospects. You will be the product voice in agentic remediation conversations with the field, working with Solutions Consulting, Customer Success and Sales. Buyers evaluating this product need to be shown, not told: demonstrate the autonomous resolution rate, show the audit trail, quantify the cost saving. You have the advantage of an existing product with real results to point to. You are expected to engage with operations leaders on their terms. Customer-facing commitments with dates require CPTO sign-off. Drive requirements through a clear planning process. We work in six-week blocks. The document flow runs Plan of Record to PRD to Epics to Implementation, with quality gates at each stage. You will own PRDs for agentic capabilities and draft epics using AI-assisted workflows, refining them jointly with your EM. Manage cross-tribe dependencies. Agentic remediation depends on capabilities in our Data tribe (intelligence graph, entity resolution, ML models) and Platform tribe (orchestration infrastructure, API surface). As the product's capabilities extend, requirements originating in your product area cascade to those tribes as derived requirements through the formal planning process. You need enough technical understanding of LLM capabilities, retrieval-augmented generation and agent orchestration to write requirements that are realistic and to have productive conversations with AI engineering. Use AI in your own work. We expect PPMs to use AI-assisted workflows for requirements generation, competitive analysis and document production. This is how we work, not something we aspire to. What We Are Looking For Essential: 8+ years in product management, with at least 3 years in senior IC roles owning complex B2B SaaS products Experience building products that involve AI/ML in production, with a practical understanding of what LLMs and agentic patterns can and cannot reliably do today. You need to understand the capabilities and limitations well enough to make sound product decisions about where autonomous resolution is viable and where it is not Experience with products that automate high-volume operational workflows, ideally replacing manual processes with autonomous resolution at scale. You understand the commercial logic of operational transformation and are comfortable building for buyers who are investing in efficiency Commercial credibility with enterprise buyers: you have engaged directly with operations leaders, understood their cost and throughput problems, and turned that into product decisions that drove revenue A clear-eyed understanding of trust and explainability requirements for AI-driven automation. You have thought seriously about how to build buyer confidence in autonomous decisions and how to design the progression from human-in-the-loop to full autonomy Demonstrable AI adoption in your own working practice: not "interested in AI" but already using it to work differently Experience operating within a structured product organisation where strategic direction was set above you, and delivering excellent outcomes within that framework Preferred: Experience taking a product from early traction through to scaled commercial adoption, particularly within an existing platform company where the product started as a feature or add-on and became a standalone line Background in compliance operations, financial services or RegTech. Not essential, but understanding what a compliance operations centre looks like will accelerate your effectiveness Experience building AI products that automate decision-making in high-stakes or regulated domains, including designing the trust progression from human oversight to full autonomy Familiarity with LLM-based agent orchestration, retrieval-augmented generation and the practical challenges of deploying autonomous AI systems in production What Success Looks Like At 60 days: You understand the product's current capabilities and roadmap, the competitive positioning, the buyer's cost and throughput problems, and how the operating model works. You have built relationships with your squad, the Product Director, Data Science and key commercial stakeholders. You have a clear, credible view of where the product needs to go next and what will drive the next phase of adoption. At 4 months: You are driving the product roadmap with confidence: extending autonomous resolution into new workflow areas, deepening capability where the product is already deployed, and supporting commercial conversations with buyers. Your PRDs are clear, your epics pass quality gates, and your squad trusts your product judgement. The Product Director and CPTO have confidence in your commercial judgement and your ability to articulate the ROI case to buyers. At 8 months: The product is demonstrating growing commercial traction: expanding customer base, increasing autonomous resolution rates, quantifiable cost savings for buyers. You are operating as a genuine GM of your product area: accountable for outcomes, trusted by commercial, respected by engineering, and contributing to the broader Risk Apps strategy. What’s in it for you? Competitive salary aligned to your skills and experience&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget to drive your performance and career development&nbsp;&nbsp; Company Pension Scheme&nbsp; Company Health Care Plan&nbsp; Travel - season ticket loan&nbsp; Cycle to work scheme with Evans Cycles About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Principal Product Manager - Agentic Case Remediation

The Role We are hiring a Principal Product Manager to own the Payment Screening product area within our Risk Applications tribe. This is a senior individual contributor role with genuine commercial accountability: you are responsible for business outcomes in your domain, not just delivery. Payment screening is a core compliance capability: financial and other institutions are required to screen payments for regulatory and compliance risk in real time before processing. The market is mature, the requirements are well understood, and the competitive landscape is established. ComplyAdvantage has an existing customer base for screening and has recently released a new version of its payment screening product, running on its highly scalable, resilient and AI-native Mesh platform. The PPM will likely pick up this latest version just as it hits the market, with pent-up demand for additional features from the commercial organisation and a migration path to manage for customers currently on the legacy screening platform. This is a growth and scaling role, not a greenfield build. A modern and highly capable version of the product is already out. The job is to figure out what comes next: which features unlock the most commercial value, how to manage the migration of existing screening customers onto the new platform, and how to make the product competitive against established vendors while demand from the field is immediate and specific. If you have experience taking a product from its first release through rapid iteration into a market-competitive position, this role will make sense to you. You will work within a dedicated squad alongside an engineering manager and engineers. As PPM, you are the senior partner on product decisions in that squad: you own the customer requirements, the competitive context and the commercial logic. Your engineering counterpart owns architecture, sizing and implementation. You work as peers, but in Risk Apps the PPM sets the product specification. You will operate within a structured product operating model with clear decision rights. The CPTO sets product vision; the Product Director builds the tribe-level roadmap; you translate your product area into executable plans with trackable returns. Each squad represents a significant engineering investment, and you are expected to think about your product decisions in those terms: balancing the level of investment required against the commercial returns on specific product choices. If you have worked in organisations where product management is disciplined and commercially accountable, this will feel familiar. If you are looking for a role with full strategic autonomy and no governance framework, this is not the right fit. What You Will Do Own payment screening as a product area with a GM mindset. Understand the competitive landscape, know the buyer, and be accountable for whether the product is working commercially. Payment screening is a capability that every compliance platform must offer; the competitive differentiation comes from accuracy, speed, integration quality and the ability to reduce false positives using ComplyAdvantage's proprietary data. Your job is to ensure the product is competitive on all of these dimensions. Plot the path from first release to market leadership. A modern, highly capable version of the product is in market. The immediate challenge is threefold: determine which features unlock the most commercial value and build them fast, manage the migration of existing customers from the legacy screening platform onto Mesh, and handle the pent-up demand from the commercial organisation without making commitments you cannot keep. You need to balance rapid iteration against sustainable engineering quality, and short-term commercial pressure against the medium-term product roadmap. Understand the screening domain. Payment screening in regulated financial services has specific requirements: real-time decisioning at transaction speed, sanctions list coverage and currency, configurable matching logic, audit trails, regulatory defensibility, and integration with payment rails and core banking systems. You need enough domain depth to engage credibly with compliance buyers and to write requirements that reflect how screening actually works in production at scale. Work directly with customers and prospects. You will be the product voice in payment screening conversations with the field, working with Solutions Consulting, Customer Success and Sales. Screening is a competitive market and buyers compare closely. You are expected to engage with enterprise compliance teams on their terms, understand their evaluation criteria, and ensure the product can win against established competitors. You will also be the product lead on migration conversations with existing screening customers moving from the legacy platform. Customer-facing commitments with dates require CPTO sign-off. Drive requirements through a clear planning process. We work in six-week blocks. The document flow runs Plan of Record to PRD to product requirements to implementation, with quality gates at each stage. You will own PRDs for payment screening capabilities and draft requirements using AI-assisted workflows, refining them jointly with your EM. Manage cross-tribe dependencies. Payment screening depends on capabilities in our Data tribe (sanctions data, PEP data, entity resolution, matching algorithms) and Platform tribe (real-time processing, API surface). Requirements originating in your product area cascade to those tribes as derived requirements through the formal planning process. You need enough technical understanding to write requirements that are realistic and to engage constructively with engineering in those tribes. Use AI in your own work. We expect PPMs to use AI-assisted workflows for requirements generation, competitive analysis and document production. This is how we work, not something we aspire to. What We Are Looking For Essential: 8+ years in product management, with at least 3 years in senior IC roles owning complex B2B SaaS products in financial services, payments or adjacent regulated industries Direct experience with payment screening, sanctions screening, transaction filtering or closely related compliance products. This is a domain hire: the screening market is specific and competitive, and we need someone who understands how it works Proven ability to take a product from its initial release through rapid iteration to market competitiveness, managing competing demands from commercial, engineering and customers simultaneously Experience managing customer migrations between platform generations without losing customers or trust Commercial credibility with enterprise compliance buyers: you have engaged directly with customers, understood their screening requirements, and turned that into product decisions that drove revenue Strong technical understanding of real-time screening, matching logic, list management and API integration, sufficient to write requirements engineering can build from Demonstrable AI adoption in your own working practice: not "interested in AI" but already using it to work differently Experience operating within a structured product organisation where strategic direction was set above you, and delivering excellent outcomes within that framework Preferred: Experience with sanctions, PEP and adverse media screening products specifically, including familiarity with the major vendors and competitive dynamics Understanding of the regulatory context for payment screening (OFAC, EU sanctions regulations, UK sanctions regime, SWIFT messaging standards) Experience managing legacy-to-modern platform migrations for enterprise customers, including the commercial and relationship management dimensions Comfortable in a distributed team environment across multiple locations What Success Looks Like At 60 days: You understand the payment screening product, the competitive landscape, the customer requirements, the current state of the Mesh release, the migration backlog and how the operating model works. You have built relationships with your squad, the Product Director, Solutions Consulting and key commercial stakeholders. You have a clear view of what the next release needs to contain and a credible plan for managing the migration alongside new feature delivery. At 4 months: The product is iterating. Priority features identified from commercial demand are in development or released. Early migration customers are moving to the new platform. Requirements are clear, your squad trusts your product judgement, and commercial stakeholders can see progress. You are managing the tension between migration work and new feature development without letting either stall. At 8 months: Payment screening on Mesh is the primary platform for new and migrating customers. The product is commercially competitive, feature gaps against established competitors are closing, and the migration path is well established. You are the recognised domain authority on screening within the company, trusted by commercial, respected by engineering, and contributing to the broader Risk Apps strategy. What’s in it for you? Competitive salary aligned to your skills and experience&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget to drive your performance and career development&nbsp;&nbsp; Company Pension Scheme&nbsp; Company Health Care Plan&nbsp; Travel - season ticket loan&nbsp; Cycle to work scheme with Evans Cycles About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Principal Product Manager - Payment Screening

The Role We are hiring a Principal Product Manager to own the Fraud product area within our Risk Applications tribe. This is a senior individual contributor role with genuine commercial accountability: you are responsible for business outcomes in your domain, not just delivery. You will work within a dedicated squad alongside an engineering manager and engineers. As PPM, you are the senior partner on product decisions in that squad: you own the customer requirements, the competitive context and the commercial logic. Your engineering counterpart owns architecture, sizing and implementation. You work as peers, but in Risk Apps the PPM sets the product specification. Fraud is a new product for ComplyAdvantage. The strategic opportunity sits at the intersection of our existing compliance intelligence (the intelligence graph, entity resolution, sanctions and adverse media data) and real-time transaction decisioning. The competitive advantage is that we can correlate fraud signals with compliance data that no standalone fraud vendor has. Your job is to turn that advantage into a product that wins. You will operate within a structured product operating model with clear decision rights. The CPTO sets product vision; the Product Director builds the tribe-level roadmap; you translate your product area into executable plans with trackable returns. Each squad represents a significant investment, and you are expected to think about your product decisions in those terms: balancing the level of investment required to build a market-leading product against the commercial returns on specific product choices. If you have worked in organisations where product management is disciplined and commercially accountable, this will feel familiar. If you are looking for a role with full strategic autonomy and no governance framework, this is not the right fit. What You Will Do Own fraud as a product area with a GM mindset. Understand the competitive landscape, know the buyer, and be accountable for whether the product is working commercially. Frame decisions in terms of investment return, not feature lists. Build for a specific market. Transaction fraud for financial institutions is not generic fraud prevention. You need to understand: the relationship between transaction monitoring (regulatory obligation) and fraud detection (financial loss prevention); real-time decisioning requirements; the regulatory context (PSD2 SCA, APP fraud liability, UK reimbursement rules); and how our existing data assets create differentiation. We are looking for domain depth, not a generalist learning fraud on the job. Work directly with customers and prospects. You will be the product voice in fraud conversations with the field, working with Solutions Consulting, Customer Success and Sales. You are expected to engage with enterprise buyers on problems rather than features, and to build the commercial credibility that earns trust from the sales organisation. Drive requirements through a clear planning process. We work in six-week blocks. The document flow runs Plan of Record to PRD to Epics to Implementation, with quality gates at each stage. You will own PRDs for fraud capabilities and draft epics using AI-assisted workflows, refining them jointly with your EM. Manage cross-tribe dependencies. Fraud will depend on capabilities in our Data tribe (intelligence graph, ML models) and Platform tribe (real-time processing, API surface). You need enough technical understanding to write requirements that are realistic and to engage constructively with engineering in those tribes. Use AI in your own work. We expect PPMs to use AI-assisted workflows for requirements generation, competitive analysis and document production. This is how we work, not something we aspire to. What We Are Looking For Essential: 8+ years in product management, with at least 3 years in senior IC roles owning complex B2B SaaS products in financial services, payments or adjacent regulated industries Direct experience with fraud detection, fraud prevention, transaction monitoring or payment security Commercial credibility with enterprise buyers: you have engaged directly with customers, understood their problems, and turned that into product decisions that drove revenue Strong technical understanding of real-time data processing, API design and ML-driven decisioning, sufficient to write requirements engineering can build from Demonstrable AI adoption in your own working practice: not "interested in AI" but already using it to work differently Experience operating within a structured product organisation where strategic direction was set above you, and delivering excellent outcomes within that framework Preferred: Experience building a new product from early customers through to scaled adoption within an existing platform company Understanding of the regulatory context for fraud in financial services (PSD2, APP fraud, PSR rules, FCA expectations) Experience with compliance or RegTech products and understanding of how fraud intersects with AML, sanctions and customer due diligence Familiarity with real-time scoring, rules engines and ML model deployment in production fraud systems What Success Looks Like At 60 days: You understand the fraud landscape, the competitive positioning, the customer pain points and how the operating model works. You have built relationships with your squad, the Product Director, Solutions Consulting and key commercial stakeholders. You have a clear, credible view of what the product needs to do first. At 4 months: Initial fraud capabilities are in development or in Limited Availability with early customers. Your PRDs are clear, your epics pass quality gates, and your squad trusts your product judgement. You are operating confidently within the planning process and framing decisions in investment terms. At 8 months: The fraud product has a credible path to revenue contribution. Early customers are providing usable feedback. You are the recognised domain authority on fraud within the company, trusted by commercial, respected by engineering, and contributing to the broader Risk Apps strategy. What’s in it for you? Competitive salary aligned to your skills and experience&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget to drive your performance and career development&nbsp;&nbsp; Company Pension Scheme&nbsp; Company Health Care Plan&nbsp; Travel - season ticket loan&nbsp; Cycle to work scheme with Evans Cycles About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Principal Product Manager - Transaction Fraud

Who we are:&nbsp; ComplyAdvantage is the financial industry’s leading source of AI-driven financial crime risk data and detection technology. Our mission is to neutralise the risk of money laundering, terrorist financing, corruption, and other financial crimes.&nbsp; More than 1000 companies rely on us to understand the risk of who they’re doing business with through the world’s only global, real-time database of people and companies. Our solutions identify thousands of risk events daily from millions of structured and unstructured data points. We have five global hubs in New York, London, Singapore, Lisbon, and Cluj-Napoca and are backed by Goldman Sachs, Ontario Teachers, Index Ventures, and Balderton Capital.&nbsp; Since 2014, we have raised over $100 million in funding, and in 2022 alone grew by over 40% to over 500 people globally. Over the next 12 months, as our revenue increases, we plan to increase to 600. What you will be doing: We’re looking for an experienced Account Manager to help drive significant growth in the buoyant market of financial crime. Comply Advantage provides all the latest technology and sales infrastructure to be successful, all we require is an individual who is driven, accountable, with a can-do attitude. Manage our existing portfolio of accounts, with a focus on retention and expansion Engage with senior decision makers at Fintechs, Payments Companies, as well as Traditional banks and Credit Unions, qualify opportunities, negotiate and expand accounts Effectively manage pipeline, prioritise the right deals and create urgency&nbsp; Consistently overachieve upon retention targets against a quarterly quota Feedback valuable market and product intelligence to our Product and Strategy teams&nbsp; What you'll bring: As Account Manager, you will have Minimum of two (2) years relevant experience in expansion and retention of accounts ideally from a cloud/SaaS solution for the financial services industry/regtech industry Alternatively we want to see a demonstrable track record in managing a portfolio within a B2B sales environment - we want to speak with individuals that can demonstrate self-sufficient success and the ability to manage high-value accounts. An understanding of solution/value based selling to understand pain points and extract maximum value from existing accounts&nbsp; Ambition, motivation and smart thinking&nbsp; The desire to try new things to get the best results; thinks quickly and thrives in an entrepreneurial environment&nbsp;&nbsp; Strong team spirit and enjoys working effectively in collaboration with others Understanding of a standardized sales process, ideally leveraging a known methodology e.g. MEDDIC, Sandler, Challenger.&nbsp; Excellent communication and negotiation skills and a consultative approach to managing and closing business The desire to develop your skills and take on more responsibilities quickly – our ambitious expansion plans mean we’re looking for new leaders to help us grow What’s in it for you? Competitive salary aligned to your skills and experience&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget to drive your performance and career development&nbsp;&nbsp; Company Pension Scheme&nbsp; Company Health Care Plan&nbsp; Travel - season ticket loan&nbsp; Cycle to work scheme with Evans Cycles The base salary range for this role is $90,000 - $115,000 + commission (60/40 split) + equity, and US benefits. The actual pay may vary based on factors such as location, experience, and skills.About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Account Manager

What you will be doing: We are looking for a dynamic and experienced Engineering Manager to join our innovative Tech Team leading the entity resolution platform. You will collaborate across functions, engaging in both the design and implementation of high-performance systems crucial for detecting financial risks.ComplyAdvantage has built a financial crime knowledge graph to power our anti money laundering products. We feed this graph with facts extracted from millions of media articles daily, tens of thousands of websites with information about political exposure and thousands of watchlists and sanction lists, and we augment this with additional web crawling to enrich the entities we extract and to add relatives and close associates. This ingestion process generates millions of new entities daily, many of these are the same entities using slightly different naming conventions such as initials vs full name. Entity resolution is tasked with linking all related entities. Sometimes the names are fairly common so we have to use other features to determine if this is a particular entity and there are many other complexities such as dealing with the same identifiers expressed in different languages and multiple transliterations. The entity resolution process also has to match all incoming entities to entities in the large global knowledge graph we already have, so we have put a lot of work into algorithms that avoid N squared scaling dynamics and balanced that with latency and cost considerations.This role would suit someone that enjoys the challenge of overseeing and contributing to the design of a large scale data intensive application, event centric architecture using Kafka brokers, the development and evolution of both custom models and LLMs and even some front end engineering for human in the loop review processes. And of course as a manager you will need to be great at supporting your team’s engineers to grow their skills and careers, as well as collaborating with product management to continuously evolve our ambitious product offerings. As an Engineering Manager, you will:&nbsp; Take ownership for your team, being responsible for current team members growth and development, plus hiring and onboarding new team members&nbsp; Foster a positive and thriving work environment that promotes innovation. Mentor and coach your team, maintaining a learning mindset and openness to new ideas and technologies. Set the direction for your team and take accountability for tech decisions.&nbsp; Work alongside with your product counterpart, being accountable for delivery against the roadmap. Collaborate, both within your team and across the tribe to ensure your team’s implementation meets industry standards. Report to the Director of Engineering, and will work with the other Engineering Managers in the tribe.&nbsp; Working as a group, you will own cross-team initiatives and improvements. Our Tech Stack: Our technology stack is designed to run on public cloud architectures, notably AWS and GCP The wider organisation supports 3 broad languages, Kotlin and Python for the backend and TypeScript/ES6 for our frontend stack built on React We make substantial use of relational database technologies, notably Postgres, Yugabyte as well as Spark to scale our big data processing We also use an event-sourced model powered by Kafka for our communication bus and gRPC for our intra-service communication protocol We use modern observability solutions from Grafana Cloud and deploy our code using ArgoCD We have a strong emphasis on engineering excellence and strive to ship the best possible code and the best possible solutions to our customers About you As an Engineering Manager, you will have: Proven experience in managing and growing high-performing engineering teams. Strong knowledge of engineering best practices, including architecture and testing. Past or current experience preferably in Python, or any experience that demonstrates a strong understanding of software engineering at scale Experience with data-intensive applications and relational databases (e.g., Postgres, MySQL, SQL Server, Oracle). Expertise designing and building microservices. Excellent communication and writing skills, including the ability to write clear technical documentation. Experience collaborating with product and commercial teams. Nice to haves: Experience integrating AI into products and ML model building Experience with AWS, GCP and Docker/Kubernetes. Background in startup or scale-up environments If you are passionate about leading teams, driving technical excellence, and working in a collaborative environment, we would love to hear from you! Join us in creating scalable and efficient systems that make a difference in financial risk detection. Benefits: Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Engineering Manager (Data Tribe)

ComplyAdvantage is currently hiring for a Digital Customer Success Associate to join our Customer Success team. This position will sit remote out of Costa Rica. What you will be doing: You'll be charged with helping retain and grow a large portfolio of customers through a data-driven, tech-led approach. You will function as an executor of one-to-many communications, leveraging AI and automation to drive value at scale, while also stepping in for short, high-impact 1:1 sessions at critical inflection points in the customer’s journey (e.g., unlocking growth potential, mitigating churn risk). You will help our customers get the best results by balancing automated campaigns with precise, targeted human intervention when it matters most. You will work alongside senior CS, CX and CS-Ops leaders to help you master the art of Digital Customer Success. As a Digital Customer Success Associate, you will: Own a large portfolio of customers, managing omni-channel campaigns via Gainsight and Pendo to improve success, adoption metrics, and retention. Drive customer retention and growth of your customer portfolio Utilise various tools to automate, manage, and track the success of various campaigns Monitor, identify and act on specific customer signals (e.g. usage drop, usage growth)&nbsp; to deliver targeted 1:1 consultations Leverage data to find new opportunities to implement and prioritise projects and campaigns which help drive awareness, time to value, and retention Collaborate closely with CSMs, CS Ops, Product &amp; Engineering Teams &amp; Commercial Sales Organisation to align on analysing and improving customer health, whilst ensuring the business goals are being met through ongoing campaigns Support/drive new feature rollouts to the customer portfolio, including running potential cross-customer webinars&nbsp; Function as the voice of the customer and provide internal feedback on how ComplyAdvantage can better serve our customers Develop a deep understanding of ComplyAdvantage’s technology to help deliver training and best practice presentations, webinars and office hours As a Digital Customer Success Associate, you will have: Strong team spirit and able to coordinate across teams and build consensus A technical curiosity - you may only be mildly familiar with APIs, and MCPs but you have a desire to learn how these things work Strong process and project management skills, won't drop any balls! Excellent communication skills with experience in writing and presenting educational content to customers A data-first mindset, enabling data-driven decision making, and the ability to uncover insights and trends in customer data Nice to haves: Experience in a B2B SaaS or FinTech/RegTech environment. Experience using AI to build automations Experience with Customer Success Software (e.g. Gainsight, Pendo) Experience working with business intelligence platforms (e.g. Tableau, Looker) Experience working with APIs and Postman About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Digital Customer Success Associate

We are looking for a proactive and curious Junior Product Designer to join our Platform Tribe (specifically the Front End &amp; Design team). While you’ll be embedded in the platform area, your impact will be felt across the entire Mesh product, working on various complex features. What You Will Be Doing End-to-End Design: Develop user solutions by creating low-fidelity wireframes, functional workflows, and high-fidelity UI designs in Figma. Collaborative Design: Work closely with the Product Design team and Product Managers across multiple feature teams, supporting requirements, functionality, product strategy and roadmap definition. Engineering teamwork: Collaborate with FE engineers to handover design, understand technical constraints and create viable solutions. Executive Support: 80% of your time will be spent on core product design—solving user problems and building UI—while 20% will be spent working directly with our CPTO, Mark Watson, helping to create and refine high-impact external materials and presentations. Design System Contribution: Maintain and contribute to our evolving design system, ensuring consistency across all platform components. From Reactive to Proactive: Help the team transition from a fast-paced "reactive" delivery style to a more planned, research-driven design process. User centric: Develop a deep understanding of the target audience and ensure that designs meet their needs. About You We don’t expect you to have decades of experience, but we are looking for a specific blend of skills and attitude: The "All-Rounder": You have a solid balance of UX and UI skills. Communication is Key: You are comfortable speaking with everyone from engineers to C-level executives. You aren't afraid to ask "why" or seek clarification. Adaptable &amp; Resilient: You thrive in dynamic environments where roadmaps might change based on fresh stakeholder feedback, and you can manage multiple tasks without losing focus. Tech Savvy: You are proficient in Figma and Jira. If you have an interest in or awareness of how AI assistants can speed up your workflow, that’s a huge plus. Growth Mindset: You are eager to learn, open to design critiques, keen to collaborate with other designers, and motivated to move toward self-sufficiency. Curious: You are keen to expand your knowledge and understanding of AI and how it is being applied in real-world situations to improve efficiency and quality.&nbsp; Must-Haves Previous work experience in a relevant design role (internships or junior roles). A portfolio that demonstrates your ability to define workflows and build UI. A proactive attitude—we value ownership over waiting for instructions. Nice-to-Haves Experience or interest in A/B testing and conducting client interviews. Familiarity with AI tools for material generation. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Private medical insurance designed to keep you ensuring peace of mind while you excel in your career Unlimited Time Off Policy - A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Junior Product Designer

We’re looking for a high-energy Inside Account Executive to help drive growth in the fast-moving financial crime tech market. This is a fast-paced role designed for a professional who thrives on high-volume, inbound sales and quick-turnaround deals. As a key member of our global team, you will be the first point of contact for many of our US-based accounts. We provide the technology and the leads; we need a driven, accountable professional with a "can-do" attitude who can manage a high velocity of transactions and provide a world-class customer experience. This ideal candidate for the role will be based in the greater San Jose, Costa Rica area.&nbsp; As an Inside Account Executive, you will: Qualify and close: Efficiently qualify and close a high volume of inbound sales opportunities, primarily focused on deals under $15K ARR. Drive Transactional Excellence: Maintain a high "velocity" of sales, moving prospects through the funnel quickly and effectively. Target US Accounts: Work as part of a global team, specifically focusing on building relationships and closing business with US-based Fintechs and Payments companies. Pipeline Management: Organize and prioritize a busy inbox and CRM to ensure no opportunity falls through the cracks. Global Collaboration: Communicate effectively across time zones, sharing market feedback with Product and Marketing teams to improve lead quality. Exceed Targets: Consistently hit and exceed monthly and quarterly quotas for new business. About You: You are an early-career sales professional who is organized, articulate, and hungry to prove yourself in the SaaS world. You enjoy the "thrill of the close" and are comfortable handling multiple deals simultaneously. Required Skills &amp; Experience: Experience: 1–2 years of professional experience, ideally in a sales-related role (BDR/SDR, Inside Sales, or Account Management). Communication: Professional fluency in English is a must. You should have excellent written and verbal communication skills, with the ability to build rapport quickly. Pace: Proven ability to work in a high-volume environment. You are comfortable managing a large number of "transactional" deals (under $15K) rather than long, multi-month enterprise cycles. Global Mindset: Comfortable working with a global team and maintaining alignment with US-based business hours. Self-Starter: You are highly motivated, target-oriented, and able to work independently while remaining a team player. Tech Savvy: Familiarity with CRM tools (like Salesforce or HubSpot) and a desire to master a standardized sales process. Education: A degree in Business, Communications, or a related field is preferred but not essential if you have the right experience. Must be legally authorized to work in Costa Rica Full professional proficiency in English B2+ or C1 (CEFR) (verbal and written) is required About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Inside Account Executive

We are looking for an ambitious and talented Financial Accountant to join our UK Finance Team. This is a great role for someone who is looking to develop their accounting skills and learn from a highly skilled and motivated team in a fast-paced SaaS Technology environment.&nbsp; This role is important in our Finance team, and you will play a key part in ensuring the financial records of the Group are accurate, complete, and reliable. What you will be doing: As a Financial Accountant, you will get involved in: Perform month-end accounting activities, including preparation of journal entries, balance sheet reconciliations, and profit and loss analysis Support the implementation of new finance systems, including the development and embedding of new controls and processes Assist with the annual statutory financial audit, including preparation of supporting documentation and responding to audit queries Oversee cash reporting for the business, including preparation of weekly cash flow forecasts and liaising with banking partners Gain exposure to FX hedging, including forecasting currency requirements, contributing to hedging strategies, and supporting the implementation of the company’s hedging policy Support tax reporting across the group, including VAT, UK corporation tax, and US taxes Prepare technical accounting papers and support the implementation and maintenance of financial accounting policies Collaborate with wider Finance teams and key stakeholders, including senior management, to provide financial insights and support decision-making Contribute to ad-hoc tasks and drive continuous process improvement initiatives About you: We’re looking for a smart and motivated individual who takes pride in their work and contributes to an informal working environment.&nbsp; As a Financial Accountant, you will have: 2+ years of relevant experience in a similar fast-paced environment Meticulous attention to detail&nbsp; Excellent communication and organisational skills Good Excel/Google Sheets skills Part-qualified ACCA/CIMA/ACA Numerical degree What’s in it for you? Equity participation in our innovative mission to combat financial crime Unlimited Time Off Policy to promote work-life balance and well-being We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships Opportunities for collaboration and career development with smart, like-minded professionals Annual learning budget to support professional growth A home office budget to support working from home Enhanced parental leave and childcare benefits Life insurance and medical coverage through BUPA, including pre-existing conditions Pension contribution through The People's Pension About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Financial Accountant (Part Qualified)

Manager, Revenue Operations Strategy is a pivotal role, ensuring the efficiency and alignment of our GTM processes, systems, and data across Sales, Marketing, and Customer Success. This role is a combination of hands-on technical execution, people management, and strategic partnership with mid-level GTM leadership. What you will be doing: 1. Team Leadership &amp; Development Manage, coach, and mentor the RevOps Analysts, conducting regular 1:1s, performance reviews, and professional development planning. Delegate and manage the team workload, prioritising incoming requests, projects, and daily administrative tasks to ensure timely and effective delivery against business objectives. Build a culture of data integrity, process adherence, and continuous improvement within the RevOps team. 2.&nbsp; Cross-Functional Alignment &amp; Project Management Serve as the RevOps point of contact for mid-level managers in Sales, Marketing, and Customer Success to define requirements and deliver solutions. Lead complex, cross-functional projects (e.g., territory planning, sales compensation design, new product launches) from scope definition through implementation and post-launch analysis. 3. Data, Reporting, and Forecasting Oversee the data governance framework to ensure high data quality, accuracy, and consistency across all revenue systems. Build the annual revenue model using available resources to ensure the accuracy of the model. Work with leadership to develop and maintain standardized, executive-level reporting and dashboards that provide actionable insights into pipeline health, forecasting accuracy, and GTM performance. Contribute to the weekly and quarterly revenue forecasting process by providing data-backed analysis and flagging potential risks or opportunities. Required Skills &amp; Qualifications: Experience: 3-5+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a related analytical/systems role, including at least 1 year of team lead or senior-level project leadership experience. Technical Mastery: Advanced proficiency with Salesforce CRM (Admin Certification highly desirable) and deep experience managing a GTM tech stack (e.g., HubSpot, Outreach, Tableau, etc.). Analytical Abilities: Proven ability to translate complex data sets and business requirements into clear process designs, reports, and dashboards. Leadership: Demonstrated experience coaching junior team members and managing their workload and performance. Communication: Exceptional written and verbal communication skills, with the ability to articulate technical concepts and business implications to both technical teams and executive stakeholders. What’s in it for you? Equity participation in our innovative mission to combat financial crime Unlimited Time Off Policy to promote work-life balance and well-being We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships Opportunities for collaboration and career development with smart, like-minded professionals Annual learning budget to support professional growth A home office budget to support working from home Enhanced parental leave and childcare benefits Life insurance and medical coverage through BUPA, including pre-existing conditions Pension contribution through The People's Pension About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Manager, Revenue Operations Strategy

About ComplyAdvantage ComplyAdvantage is redefining how the financial world fights crime. We provide AI-driven risk data and detection technology that helps over 1,000 global organisations prevent money laundering, terrorist financing, and corruption - in real time. Backed by top-tier investors including Goldman Sachs, we’ve raised over $100M and are scaling fast. Our SDR/BDR team is at the heart of that growth. Last year we grew 40%. This year, we’re going even bigger. &nbsp; 🚀 The Opportunity: Launch Your Sales Career This isn’t just another BDR role - it’s your entry point into an elite sales career. Our London-based Business Development Programme is designed to turn high-potential individuals into top-performing Account Executives and future sales leaders. You’ll learn directly from proven sales leaders, mastering modern outbound strategies, data-driven selling, and frameworks like MEDDICC. If you’re competitive, ambitious, and ready to level up fast - this is where it happens. 💼 What You’ll Be Doing As a Business Development Executive, you’ll be on the front lines of growth: Own the outreach – Run high-volume, high-quality outbound across calls, email, LinkedIn, and video Break into top accounts – Engage senior stakeholders at leading banks and fintechs Qualify like a pro – Turn inbound interest into high-value pipeline opportunities Build pipeline that closes – Partner with Account Executives to drive revenue Sharpen your craft daily – Continuously improve using proven sales methodologies 🔥 What We’re Looking For We don’t hire based on background - we hire based on potential. Relentless drive – You’re competitive, resilient, and motivated to win Curiosity &amp; initiative – You think beyond the script and solve problems creatively Coachability – You actively seek feedback and apply it fast Strong communication – You can build trust and articulate value quickly Serious ambition – You want rapid progression into closing roles 📈 Why This Role Stands Out Clear path to promotion – High performers progress quickly into Account Executive roles World-class training – Learn the playbooks used by top SaaS sales teams Best-in-class tools – Salesforce, Outreach/Salesloft, Gong, and more Meaningful mission – Your work directly helps prevent global financial crime High-growth environment – Join a company scaling aggressively with real momentum 🎯 What You Get Equity - own a piece of what you’re building Unlimited holiday Annual learning budget Home office setup support Enhanced parental leave Private healthcare (BUPA) including pre-existing conditions Pension via The People’s Pension About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Are you a data enthusiast with a passion for uncovering hidden insights and driving impactful change? Our dynamic and successful team is expanding its remit, and we're looking for an ambitious Operations Analyst to join our Technology Operations Team. You'll play a crucial role in empowering our business to make data-driven decisions, building on our proven track record of affecting change through metrics, reporting to the Senior Manager of Technology Operations. We are the 'hub' of reporting across Engineering, Product, and Data Operations, giving you a unique opportunity to gain a deeper understanding of how a technology organization measures and reports on various productivity, delivery, quality, and ultimately value metrics. This is a new and exciting opportunity for our business, offering significant scope for impact and growth. If you thrive on working with data, enjoy telling compelling stories with numbers, and are ready to make a tangible difference, we want to hear from you. What you'll do: Acquire and Prepare Data: Source data from various systems, including via API connections, ensuring data quality and integrity. Transform and Model: Clean, transform, and model large datasets to prepare them for analysis, identifying key variables and relationships. Analyse and Interpret: Apply your knowledge of statistical models and analytical techniques to uncover trends, patterns, and hidden insights within complex operational data. Visualize and Communicate: Develop clear, concise, and executive-appropriate reports and data visualizations that effectively communicate complex connections and findings to non-technical stakeholders. Experience with data visualization tools (e.g., Looker, Power BI, Tableau) is a plus. Storytell with Data: Translate data insights into actionable recommendations, crafting compelling narratives that empower the business to make informed, data-driven decisions. The metrics and outputs you provide will directly inform product deliverables. Collaborate and Influence: Work closely with Engineering, Product, and Data Operations teams to understand their challenges and provide data-driven solutions that drive operational improvements. What you'll bring: A Bachelor's degree in Statistics, Computer Science, or a similar quantitative field. Proven experience working with large datasets and a strong understanding of statistical models. Hands-on experience with the full data lifecycle: obtaining data (e.g., via API), transforming data, analyzing data, and data visualization. A passion for storytelling with data and the ability to communicate complex information clearly and concisely to diverse audiences. A proactive, curious, and ambitious mindset, eager to succeed in a new and evolving role. Excellent problem-solving skills and attention to detail. Familiarity with R/Python for data analysis is a nice-to-have. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy - A work-life balance and focus on our well-being are critical to keeping us performing at our best Hybrid working - We want you to strike a balance and be where you do your best work. You will work with your manager to agree on what is best for you and your team You will also get a budget to kit out your home office Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve Annual learning budget to drive your performance and career development Meal Vouchers 40 RON/ Day Access to an Employee Assistance Programme Medical Insurance&nbsp; 7Card (upon request) Join us and be a part of a team that truly values the power of data to drive business success!About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Technology Operations Analyst

As the Manager of Marketing/GTM Operations, you will be the connective tissue between Marketing, Sales, and Revenue Operations. Your goal is to move beyond "lead flow" and into "revenue orchestration." You will own the strategic alignment of our ICP (Ideal Customer Profile) and operationalisation of our GTM strategy, leveraging a cutting-edge AI-integrated tech stack to drive measurable business growth. This is a high-impact role for a strategic thinker who is as comfortable in a commercial strategy session as they are configuring complex logic in modern GTM systems such as HubSpot and Clay. What you will be doing: 1. Strategic Alignment &amp; GTM Motion Functional Bridge: Align Marketing, Sales, and Revenue Operations teams on a unified strategy. You will ensure that lead management processes reflect current business targets and growth signals. ICP &amp; Targeting: Own the definition and technical enforcement of our ICP. You will translate strategic inbound/outbound goals into actionable segments within our systems. Evolution to Account Based Marketing: Support the transition to a sophisticated, intent-based, and signal-led, ABM motion&nbsp; 2. AI &amp; Modern Tech Stack Orchestration Modernize and advance the core: Oversee the selection, maintenance, and configuration of our stack, including: HubSpot, Dreamdata, Demandbase, Qualified, Clay, and LeanData. AI at every turn: Own the implementation of Generative AI (Gemini, Claude) into the marketing workflow to automate content personalisation, lead research, and data enrichment. Innovation: Constantly experiment with new technologies and connect data sources to find "unfair advantages" in our customer lifecycle and campaign delivery. 3. Data, Analytics &amp; Performance Vision: Manage marketing assumptions, benchmarks, and performance metrics. You are responsible for telling the story of where we are heading, what is working, and why. Advanced Attribution: Use Dreamdata to provide multi-touch attribution insights, moving the conversation from "leads" to "influence" and "pipeline velocity." Actionable Insights: Don’t just provide dashboards; provide the "So What?" to the executive team to improve marketing effectiveness and spend allocation. 4. Process Optimisation &amp; Scalability Campaign Delivery: Standardise and optimise campaign operations to ensure the team can scale without adding manual overhead. Sales Handoff: Refine the handover process to ensure Sales is working the highest-priority accounts with the best possible context. The GTM Playbook: Own the documentation of all marketing processes, system architectures, and data dictionaries. Ensure the "How" and "Why" of our stack are transparent and accessible. Sales &amp; Marketing Enablement: Don’t just build it - launch it. Lead the enablement sessions to ensure teams understand how to use Qualified, Demandbase, and Clay insights to win deals. 5. Leadership &amp; Team Management Team Orchestration: Lead, mentor, and grow a team of Marketing and GTM Operations experts Technical Roadmap: Set the priority and vision for the team, ensuring technical projects align with broader business goals and revenue targets. Dynamic Resource &amp; Capacity Planning: Act as the "Traffic Controller" for the team’s most valuable resource: Time. You will manage the balance between long-term infrastructure builds and the world of fast-moving technology. Required Skills: Strategic Architect: You have 7+ years of experience in GTM/Marketing Ops, with a track record of supporting sales &amp; marketing orgs. HubSpot &amp; SFDC Power User: You understand the "plumbing" of a synced environment and how to maintain data integrity at scale. AI-Native: You are already using LLMs (Gemini/Claude) and automation tools (Clay) to solve data problems and scale personalisation. Business Acumen: You are a revenue architect and business athlete that understands CAC, LTV, and Payback Periods What’s in it for you? Equity participation in our innovative mission to combat financial crime Unlimited Time Off Policy to promote work-life balance and well-being We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships Opportunities for collaboration and career development with smart, like-minded professionals Annual learning budget to support professional growth A home office budget to support working from home Enhanced parental leave and childcare benefits Life insurance and medical coverage through BUPA, including pre-existing conditions Pension contribution through The People's Pension About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Manager, Marketing Operations

Overview We are looking for a skilled Technical Account Manager to join our team. In this role, you will be the primary technical point of contact for assigned customers and ensure they are successfully utilizing our solutions to meet their business goals. &nbsp; You will report to the Head of Implementation and focus on owning the Technical Relationship for our largest and most strategic Enterprise accounts alongside Customer Success, Technical Support, Account Executives, Sales Leaders &amp; Pre-Sales Consultants. &nbsp; You will directly interact with ComplyAdvantage’s existing customers, both in support of the account owner or independently. You will contribute to the achievement of the renewals, cross &amp; up-sells, and meeting Tech Support SLA’s whilst maintaining a high level of Customer Satisfaction on your accounts. You Will Work hands-on with customers to demonstrate and communicate the value of ComplyAdvantage technology, whilst supporting the ongoing technical implementation Partner with Customer Success to manage the overall Customer Relationship, with a focus on owning the relationship with your Customers key technical stakeholders Regularly reviewing Support Cases relating to your customers, taking ownership of complex and challenging technical issues to assist the front-line Manage internal and external customer stakeholders, owning communication relating to technically challenging ongoing issues and projects Serve as the lead technical liaison between customers and cross-functional internal teams (Engineering, Product, Customer Success etc.) Be your Customers’ technical trusted advisor and confident point of contact for all technical escalations Lead and present Support Governance reviews to report on overall Support activity including SLA attainment Build and deliver sophisticated training &amp; demonstrations around ComplyAdvantage’s solutions and products Work closely with your Customers' development teams to help with API integrations, verifying implementations, DDQ’s and supporting all related technical requirements. Lead customer project scoping calls to gather technical product requirements and engage with the Product team to brainstorm and build solutions presentations Know the product and capabilities inside out - Being incredibly hands-on with all aspects of ComplyAdvantage solutions whilst also being able to connect with your Customers' Business goals &amp; objectives Proactively identify areas of improvement/expansion in clients' use of platform; make recommendations to maximize value &nbsp; Basic Qualifications: Degree in Computer Science, Engineering or equivalent experience Minimum of 2-3 years Solution Consulting / Technical Account Management experience ​​Analytical mindset with problem diagnosis and troubleshooting skills Experience of working directly with API integrations, with being able to talk through with developers in technical detail Outstanding presenting skills to technical and executive stakeholders, whether impromptu on a whiteboard or using presentations and demos. Demonstrated experience supporting large key accounts with a goal of renewal, expansion and overall Customer Satisfaction Must be legally authorized to work in the United States without need for current or future sponsorship &nbsp; Preferred Qualifications &amp; Additional Skills: Able to think creatively in complex situations and provide value in the development of strategic plans for an account Preferred, but not required, is experience related to: Fraud, AML, KYC, Data integrations, SaaS, banking and financial services Very strong written communication skills Excellent understanding of software systems and technologies Understanding of Cloud infrastructure concepts. GCP or AWS certification is a plus. Experience with common support and API tools such as Zendesk, JIRA, Postman (or other similar tools) Proven track record of working with large enterprise deals. Patient and effective communicator - written and verbal &nbsp; What’s in it for you? Equity as we want you to have a part of what we are building Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best Annual learning budget to drive your performance and career development Budget to set up your home office upon joining Parental leave and childcare benefits Life Insurance to protect your loved ones Medical (100%), Dental (90%), and Vision (80%) contribution Flexible Spending Accounts (FSA) to allow you to use tax free dollars for healthcare or day care related expenses 401k Contribution Financial Perks (Financial Advice, PerkSpot discounts, Pet Insurance discounts, Travel assistance) Pre-Tax transit benefits About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Technical Account Manager

What you will be doing:&nbsp; We are looking for a driven, talented Junior Software Engineer to help us build our SaaS-based anti-money laundering solutions, which empower organizations to fight Financial Crime! We are building cutting-edge solutions that help create a safer world and stop money from ending up in the hands of criminals. This role sits within the team responsible for the Frontend Platform: the core features, delivery mechanisms, UI components and engineering tools that are used by teams across Comply Advantage to deliver customer-facing solutions. As a Junior Frontend Software Engineer, you will: Help build and maintain UI components that allow compliance officers to manage customer information. Work alongside Backend Engineers to ensure features are integrated reliably. Collaborate across the frontend engineering community to further enhance the build, test and deployment processes.&nbsp; Participate in design discussions and code reviews to learn how to build performant and maintainable applications. Join agile ceremonies (stand-ups, refinements, retrospectives) and contribute your perspective to team decisions. Use AI-assisted development tools (like Claude Code or Gemini Code Assist) under guidance to improve your productivity and code quality. About you: As a Junior Frontend Software Engineer, you should have: Demonstrated experience or projects using TypeScript and React. Understanding of frontend testing, with a desire to grow skills in frameworks like Vitest or Cypress. A strong willingness to learn, share knowledge as you grow, and adapt to diverse project needs. Good problem-solving skills and a sharp eye for detail when debugging or styling interfaces. Ability to engage in team discussions and bring fresh insights to the table. Nice to haves Exposure to React Query for data fetching. Familiarity with modern build tools like Vite or basic CI/CD concepts in GitLab. Basic experience navigating Figma files to translate designs into code. Interest in observability tools like Grafana or Sentry to monitor application health. What’s in it for you? Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships. ​​Comprehensive Medical Insurance. Your health is our priority; we’ve got you covered. You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development.&nbsp; We provide everyone with the latest modern laptops and tech stacks to ensure you’re never slowed down by your tools. About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Junior Frontend Engineer

What you will be doing We are looking for an International Affairs Research Analyst with knowledge in political sciences to help us build our SaaS-based anti-money laundering solutions, which help organisations fight financial crime!&nbsp; You’ll get involved in measuring and building out our data coverage related to anti-money laundering (AML), mainly focused on sanctions and watchlists&nbsp; (targeted financial sanctions, sanctioned vessels, warning lists).&nbsp; As an International Affairs Research Analyst for Sanctions and Watchlists, you will:&nbsp; Execute research assignments on the scope of sanctions or warning lists Assess the accuracy and quality of existing data Support the team in identifying coverage improvement needs Work closely with Product and Data to ensure we exceed client expectations in relation to our data coverage and quality. &nbsp; About you As an International Affairs Research Analyst for Sanctions and Watchlists, you will: Have excellent research skills and a desire to understand issues holistically Have a broad understanding of principles of government structures around the world Have an outstanding level of attention to detail, and likely adopt a methodological approach to much of your research Enjoy working in a collaborative environment, have well-developed interpersonal skills, and the ability to support and mentor your colleagues Proficient English language skills Nice to haves: Experience working in a scale-up/start-up &nbsp; The impact you will have It is key for our clients to know whether a customer or business has been sanctioned or appears on a watchlist. In this role, you will take ownership of correctly assessing updates to our existing database and execute internal quality assurance processes preparing data to be displayed accurately to clients. &nbsp; What’s in it for you? Competitive Salary&nbsp; Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our wellbeing are critical to keeping us performing at our best. We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships. You will also get an annual budget to kit out your home office Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve Annual learning budget to drive your performance and career development Working from home budget Meal Vouchers 40 RON/ Day Access to an Employee Assistance Programme (Atlas)&nbsp; Medical Insurance 7Card Subscription (upon request) About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Writing software is your hobby. You want to team up with great people because that’s the best way to grow and learn. You want your work to make a positive impact in the world. You love the idea that your code can help combat global crime. Is this you? Then you will fit well in our team.&nbsp; We are building cutting-edge solutions to create a safer world and stop money from ending up in the hands of criminals. Your work will allow our clients to identify and understand criminal, financial, and political risks, updating dynamically as new data becomes available from various sources (sanctions, watchlists, corporate registries, media, …). As a Junior Software Engineer, you will: Collaborate on the design and build distributed data pipelines and the system around our Knowledge Graph to build and improve our next-generation anti-money laundering solution. Work with our product manager(s) to understand and contribute to our goals, find a solution to reach them and prioritise accordingly. Engage in the full product lifecycle, including ideation, design, and deployment and get code from initial requirements to deployed services in production (with help of our SRE teams). Improve scalability, latency and throughput of our pipelines while keeping high standards in systems reliability and resilience. Model data and design schemas to accommodate the needs of our Knowledge Graph and the whole data ecosystem. Collaborate with squads and functions across the company to ensure the quality and impact of your designed solutions. Be responsible for the quality of your code. Write tests, document, and take ownership of the systems that ensure the quality of our code. Work with ML engineers to build and deploy new features for AI-powered components. Actively learn, adopt best practices, identify space for improvement, contribute to our engineering culture and always strive for making us better. Use AI-assisted development tools (like Claude Code or Gemini Code Assist) under guidance to improve your productivity and code quality. Our Tech Stack: The data-driven nature of the role and the prominence of Python in the data and ML ecosystem means you will primarily work in Python and engineer data pipelines. Any relevant experience is going to be helpful but we believe that top engineers are able to learn quickly and adapt to new technologies so that we can innovate and react to the fast changing world.&nbsp; Our technology stack is designed to run on public cloud architectures, notably AWS and GCP; Python and Kotlin programming languages; Spark, Databricks, Google Dataproc, Delta lakes for stream and big data processing; Relational (Postgres), large scale NoSQL and graph databases and other distributed or cloud-based object stores; Event-sourced model powered by Kafka for our communication bus; Modern observability solutions (such as Datadog or Grafana); Git, ArgoCD, Terraform, Kubernetes. About you:&nbsp; As a Junior Software Engineer, you will have:&nbsp; Strong sense of ownership and accountability (you are able to independently drive your work to the successful end and ask for help if needed). Master degree in Computer Science, Engineering, or a related field, OR equivalent practical experience (approx 1-2 years of professional experience in relevant role). Intermediate knowledge of one or more programming languages. Experience with Python on a real-world project. Experience with code versioning (Git). Experience with key software engineering concepts like unit tests, databases. At least basic experience with working in cloud environment (preferably GCP, AWS or Azure). Ability to work effectively in a team and communicate clearly. Nice to haves:&nbsp; Experience working in a multi-disciplinary team of Data Scientists, ML Engineers, SREs and product managers. Experience working with distributed computing. Experience with a real-world production grade system(s) and its deployment. Experience working with knowledge graphs or graph databases. Experience with data analysis, relevant machine learning techniques and graph algorithms. Experience with agile methodologies in software development. Experience in development using Java or Kotlin. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building. Unlimited Time Off Policy - A work-life balance and focus on our well-being are critical to keeping us performing at our best.&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships. You will also get a new starter budget to kit out your home office.&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve.&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development.&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Junior Software Engineer

What you will be doing: We are building cutting edge solutions that help reveal the truth for a safer world and we are looking for Machine Learning Engineers to help us do this! You will engineer machine learning models, tooling and data pipelines for our linked data ecosystem and work on models to determine whether the people and companies our clients are screening and monitoring are linked to financial crime, and to improve recall while reducing noise in the results.&nbsp; As a Junior Machine Learning Engineer, you will: Build/train and productionize machine learning models for your squad Build capabilities to monitor model performance and feature drift Where appropriate re-use public models to reduce time to value Collaborate with other software engineers in a cross functional team to design and implement intelligent services Be mentored by senior engineers to design solutions with scale, transparency and ease of operation in mind, and to write maintainable, performant and well-tested code in Python Work with mid and senior engineers to integrate ML models into new and existing data pipelines to drive positive impact for CA’s customers, including feature engineering as well as building APIs and consuming and producing event streams as inputs and outputs of models Our Tech Stack: Our technology stack is designed to run on public cloud architectures, notably AWS and GCP.&nbsp; Development is organized around Kotlin and Python for our backend languages and TypeScript/ES6+React for our frontend stack.&nbsp; We make substantial use of relational database technologies, notably Postgres, and also use of&nbsp; a distributed SQL database as Yugabyte We also use an event-sourced model powered by Kafka for our communication bus and gRPC for our intra-service communication protocol.&nbsp; For our data and AI teams, experience in machine learning development and very large-scale columnar data stores (e.g. Apache HBase, Databricks) is key, as well as experience with large-scale data streaming technologies such as Apache Spark, graph databases (e.g. Neo4j, AWS Neptune, TigerGraph) We use modern observability solutions built on Grafana Cloud, and deploy our code using ArgoCD We have a strong emphasis on engineering excellence and strive to ship the best possible code and the best possible solutions to our customers. About you: As a Junior Machine Learning Engineer, you will have: Demonstrable python software development skills A degree with some mathematical content and formal machine learning education either subsequent to your degree (e.g. as a masters) or as a core part of your degree Demonstrable experience of building ML models using a range of machine learning algorithms and techniques either from previous jobs or personal and academic projects&nbsp; Education:&nbsp; BSc/BA degree in computer science, engineering or related discipline OR relevant years of experience in required skills. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Private medical insurance designed to keep you ensuring peace of mind while you excel in your career Unlimited Time Off Policy - A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Junior Machine Learning Engineer

We are looking for a hands-on Technical Support Manager to lead our L1 support team in Cluj-Napoca. You will own the day-to-day operational performance of a shift-based team providing follow-the-sun support to ComplyAdvantage’s global customer base. This is a manager role: you will be close to the work, close to the data, and directly responsible for the quality and development of your team. We have recently migrated from Zendesk to Pylon as our customer ticketing platform. We don’t expect you to have Pylon experience - but we do expect you to be the kind of person who picks up a new system quickly, configures it to work well, and continuously optimises it as the team’s needs evolve. What We Are Specifically Looking For Three qualities matter most in this hire. They are called out here because they are non-negotiable, and because we want to be transparent about what success in this role looks like from day one. Active, direct performance management.&nbsp; You have managed people, not just led them. You are comfortable having difficult conversations early, setting improvement goals, and following through. The people on your team should always know where they stand - and feel supported to grow. This is not a role for someone stepping into management for the first time. Using data and AI to drive decisions and accountability.&nbsp; You use data as a matter of habit - to spot trends, quantify problems, and hold others accountable. You are genuinely curious about AI tools and how they can make the team smarter and faster. You can translate support insight into commercial language: CSAT, churn risk, ARR exposure - and use it to influence Product and Engineering prioritisation, not just report it upward. Passion for customer outcomes, not just ticket metrics.&nbsp; You care about whether the customer’s problem was actually solved, not whether the ticket was closed. You push for root cause fixes over workarounds. You represent the customer’s voice in product conversations, and you find it unacceptable for the same issues to keep recurring without being addressed. What You Will Be Doing Team Leadership &amp; Development Lead, coach, and develop a team of frontline L1 support analysts across shift patterns, including morning, afternoon, and overlap coverage. Set clear performance expectations and hold regular, structured 1:1s, not just check-ins, but genuine conversations about quality of work, individual development, and progression. Actively performance-manage underperformance: give direct, constructive feedback early, set improvement goals, and follow through. The team should know where they stand. Create structured development paths so analysts grow in capability and can take on greater ownership over time - including preparing the most capable for future step-up opportunities. Identify and address skills gaps proactively through coaching, training, and stretch assignments rather than waiting for issues to surface in data. Build a culture of accountability, curiosity, and customer empathy - where the team is proud of the quality of their work and takes ownership of outcomes. Partner with Singapore-based coverage to ensure genuine follow-the-sun continuity for our global customer base. Operational Excellence Manage daily ticket operations: triage, prioritisation, escalation, and resolution across the queue. Own shift handovers and ensure nothing falls through the gap between coverage windows. Maintain and improve team playbooks, escalation procedures, and standard operating procedures. Ensure escalations to engineering are well-documented, clearly prioritised, and tracked to resolution. Monitor queue health in real time and intervene early when volume, backlog, or SLA trends deteriorate. Tooling &amp; Systems Own the configuration, reporting, and continuous optimisation of Pylon as the team’s primary ticketing platform. Build and maintain dashboards that give the team - and leadership - clear visibility of performance, backlog, and trends. Identify manual or repetitive workflows and drive automation where tools allow, including Pylon’s integration with Slack, Linear, and Jira. Evaluate and pilot new tooling as the support stack evolves, including AI-assisted capabilities for ticket routing, deflection, and workflow guidance. Data, AI &amp; Continuous Improvement Use data to drive decisions: analyse ticket trends, identify recurring issues, and surface product or process gaps to Engineering and Product. Leverage AI tools to identify patterns in support volume, predict demand, and proactively address issues before they escalate. Champion root cause analysis over recurring workarounds - push for systemic fixes. Track KPIs including CSAT, first reply time, resolution time, backlog ageing, and escalation rates; report regularly to senior stakeholders. Customer Advocacy &amp; Cross-functional Collaboration Act as the voice of the customer internally, representing support trends in cross-functional discussions with Product, Engineering, and Customer Success. Hold Product accountable for recurring pain points: quantify the business impact of unresolved issues in terms of CSAT trends, churn risk, and ARR exposure - not just ticket volume. Support insight should carry commercial weight in product prioritisation discussions. Ensure seamless escalation coordination with the Customer Success team during complex or high-priority customer situations. Develop self-service resources - FAQs, knowledge base articles, and guided workflows - to reduce avoidable ticket volume. Contribute to QBRs and executive updates with data-backed insight on support performance and customer health. Incident Response ComplyAdvantage has a formal, well-established incident response plan for major service disruptions. Customer-facing communications during incidents are owned separately. The Manager’s responsibility in this area is process adherence and measurement, not incident command. Ensure the support team follows established incident response procedures consistently and without delay when disruptions occur. Act as the support-side point of contact during incidents, coordinating with the responsible individual for customer communications and with Engineering for resolution updates. Maintain clear visibility of incident-related ticket volume, SLA impact, and team response times throughout. Contribute to post-incident reviews from the support perspective; ensure any process gaps or team training needs identified are addressed. Use incident data to monitor recurring disruption patterns and surface systemic risks to Product and Engineering. About You We are looking for someone who combines operational rigour with genuine passion for customer outcomes and team development. We are looking for someone who has operated at a manager level - with real accountability for performance, development, and operational decisions - not someone stepping into management for the first time. Experience 3–5 years of experience in technical or customer support, with at least 1–2 years in a management role with direct people accountability and focused on growth and career progression (not team lead or senior analyst). Demonstrated track record of performance managing individuals: setting expectations, delivering feedback, running improvement processes, and making difficult calls. Proven experience managing shift-based teams, ideally across time zones. Hands-on experience configuring, reporting on, and optimising ticketing or CRM platforms (Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar - Pylon experience not required but fast learning is essential). Experience working in a B2B SaaS environment, preferably supporting technical or compliance-adjacent products. Skills &amp; Mindset Sharp eye for detail - you notice when something is off before it becomes a problem. Data-driven: comfortable pulling reports, spotting trends, and using insight to guide decisions rather than gut feel alone. Genuine enthusiasm for AI tools and automation - you actively look for ways to work smarter, not just harder. Able to translate support data into commercial language: CSAT, churn risk, ARR impact - and use it to influence stakeholders beyond the support function. Strong written and verbal communication skills in English; able to write clear, empathetic customer-facing responses and crisp internal escalations. Calm under pressure and decisive when it matters: able to triage competing priorities and keep the team focused. A genuine developer of people - patient, direct, and invested in bringing out the best in those around you. You find it rewarding to see someone improve, and frustrating when potential is left on the table. Collaborative and low-ego - you work well with Engineering, Product, and Customer Success without needing to own the credit. What’s in it for you? Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our wellbeing are critical to keeping us performing at our best. We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships. You will also get an annual budget to kit out your home office Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve Annual learning budget to drive your performance and career development Working from home budget Meal Vouchers 40 RON/ Day Access to an Employee Assistance Programme (Atlas)&nbsp; Medical Insurance 7Card Subscription (upon request) About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Technical Support Manager

Fight Financial Crime with Code at ComplyAdvantage Are you ready to take what you’ve been learning and apply it to real-world systems that operate at global scale? At ComplyAdvantage, we’re excited to connect with the next generation of engineers who want more than just a first job — people who want to build meaningful, high-impact technology from day one. What’s the Opportunity? We’re not just another tech company. We’re building systems that help detect and prevent financial crime globally — from fraud to money laundering — using data, AI, and scalable engineering. This is your chance to join us as and start working on real products used by global clients. What You’ll Work On You won’t be stuck fixing minor bugs or working in isolation. From early on, you’ll: Contribute to production systems built with Kotlin, Python, and modern cloud infrastructure Work in an event-driven architecture (Kafka, microservices, APIs) Collaborate with experienced engineers, data scientists, and product teams Learn how to design, build, and ship software in a fast-moving environment The Environment We care about how you grow, not just what you deliver Supportive teams that invest in mentorship and learning A culture of curiosity, ownership, and continuous improvement Space to ask questions, challenge ideas, and develop your craft We’re Looking For People Who: Have a foundation in software engineering (degree or equivalent experience) Are curious about how systems work at scale Enjoy problem-solving and learning by doing Care about writing clean, maintainable code Are excited to start their career in a collaborative environment Ready to Get Started? You don’t need to have everything figured out yet. If you’re motivated, curious, and eager to build — we want to hear from you. Submit your interest now, tell us a bit about yourself and what excites you about engineering and, our recruiters will keep you in the loop as our roles become officially availableAbout us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Launch Your Career with ComplyAdvantage (SINFO)

ComplyAdvantage Technology At Comply, we are building cutting-edge solutions that help prevent money flowing to and from bad actors to create a safer world. Your work will allow our customers to find out who is associated with crimes, financial and political risks, what that association is, and when it occurred, and it will dynamically update their state as new information emerges across a huge range of sources. What you will be doing As a Machine Learning Engineer, you will:&nbsp; Build/train and productionize machine learning models for your squad Build capabilities to monitor model performance and feature drift Where appropriate re-use public models and techniques such as prompt engineering and RAG to reduce time to value Collaborate with other software engineers in a cross functional team to design and implement intelligent services Design software with scale, transparency and ease of operation in mind, writing maintainable, performant and well-tested code in Python Integrate ML models into new and existing data pipelines to drive positive impacts for CA’s customers, including feature engineering as well as building APIs and consuming and producing event streams as inputs and outputs of models Our Tech Stack: Our technology stack is designed to run on public cloud architectures, notably AWS and GCP We use Python and Kotlin in the backend and TypeScript, ES6 and React in the frontend We make substantial use of&nbsp; modern database technologies (eg. Yugabyte) as well as Spark and cloud based object stores for big data processing We also use an event-sourced model powered by Kafka for our communication bus and gRPC for our intra-service communication protocol Our data and AI teams use a wide range of machine learning libraries, large scale hybrid columnar data stores such as Databricks, Spark for stream and big data processing in combination with Kafka, as well as some graph databases We use modern observability solutions (Grafana) and deploy our code using ArgoCD We have a strong emphasis on engineering excellence and strive to ship the best possible code and the best possible solutions to our customers. About you: Experience maintaining and scaling machine learning-powered applications in production environments. Experience building scalable backend applications (preferably with Python). A track record of working in multi-disciplinary teams alongside Data Scientists, ML Engineers, and Product Managers. Hands-on experience with cloud platforms (AWS, Azure, or GCP) or with containerized infrastructure (e.g., Kubernetes, Docker, ArgoCD, Argo Workflows). Strong communication skills and a collaborative mindset, with the ability to contribute to system design discussions and mentor more junior engineers. Nice to have: Experience working with PySpark or other distributed data processing frameworks. Background in building data-intensive applications or distributed systems using map-reduce style architectures. Familiarity with event-driven or microservice architectures. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Private medical insurance designed to keep you ensuring peace of mind while you excel in your career Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Machine Learning Engineer

&nbsp; About ComplyAdvantage ComplyAdvantage is redefining how the financial world fights crime. We provide AI-driven risk data and detection technology that helps over 1,000 global organisations prevent money laundering, terrorist financing, and corruption - in real time. Backed by top-tier investors including Goldman Sachs, we’ve raised over $100M and are scaling fast. Our SDR/BDR team is at the heart of that growth. Last year we grew 40%. This year, we’re going even bigger. &nbsp; 🚀 The Opportunity: Launch Your Sales Career This isn’t just another BDR role - it’s your entry point into an elite sales career. Our London-based Business Development Programme is designed to turn high-potential individuals into top-performing Account Executives and future sales leaders. You’ll learn directly from proven sales leaders, mastering modern outbound strategies, data-driven selling, and frameworks like MEDDICC. If you’re competitive, ambitious, and ready to level up fast - this is where it happens. &nbsp; 💼 What You’ll Be Doing As a Business Development Executive, you’ll be on the front lines of growth: Own the outreach – Run high-volume, high-quality outbound across calls, email, LinkedIn, and video Break into top accounts – Engage senior stakeholders at leading banks and fintechs Qualify like a pro – Turn inbound interest into high-value pipeline opportunities Build pipeline that closes – Partner with Account Executives to drive revenue Sharpen your craft daily – Continuously improve using proven sales methodologies &nbsp; 🔥 What We’re Looking For We don’t hire based on background - we hire based on potential. Relentless drive – You’re competitive, resilient, and motivated to win Curiosity &amp; initiative – You think beyond the script and solve problems creatively Coachability – You actively seek feedback and apply it fast Strong communication – You can build trust and articulate value quickly Serious ambition – You want rapid progression into closing roles &nbsp; 📈 Why This Role Stands Out Clear path to promotion – High performers progress quickly into Account Executive roles World-class training – Learn the playbooks used by top SaaS sales teams Best-in-class tools – Salesforce, Outreach/Salesloft, Gong, and more Meaningful mission – Your work directly helps prevent global financial crime High-growth environment – Join a company scaling aggressively with real momentum &nbsp; 🎯 What You Get Equity - own a piece of what you’re building Unlimited holiday Annual learning budget Home office setup support Enhanced parental leave Private healthcare (BUPA) including pre-existing conditions Pension via The People’s Pension &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Business Development Representative - Calling all Graduates!

As the Marketing Operations Specialist, you are the engine room of our Marketing GTM machine. While you will support the Manager, Marketing Operations design the blueprint, you are also the builder and the guardian of the systems. You will be responsible for the "day-to-day" excellence of our Martech stack; ensuring data flows seamlessly between marketing platforms and Salesforce, building the workflows that power our campaigns, and turning raw data into the dashboards that drive executive decisions. This is a role for a technical executor who loves "the plumbing" and takes pride in a perfectly clean CRM and a flawlessly executed campaign launch. What You Will Be Doing 1. System Administration &amp; Integration Health HubSpot &lt;&gt; SFDC Sync: Own the day-to-day health of the HubSpot-Salesforce integration. You will monitor sync errors, map new fields, and ensure that data integrity is maintained across both platforms. Tech Stack Maintenance: Assist in the administration of our leading tech stack, including Qualified, LeanData, and Demandbase, ensuring users are provisioned and tools are firing correctly. 2. Campaign Operations &amp; Data Management The Campaign Launchpad: Act as the primary technical resource for campaign execution. You will support the marketing team with the "back-end" of marketing initiatives i.e. the underlying automation that ensures every click is tracked and every lead is routed. The Post-Event Engine: Own the end-to-end data process for offline events (trade shows, conferences etc). This includes cleaning lead lists, enriching data via Clay, uploading to HubSpot, and triggering the correct follow-up processes. Data Hygiene: Run regular audits to deduplicate records, fix formatting issues, and ensure our ICP (Ideal Customer Profile) attributes are accurately captured. 3. Reporting &amp; Insight Delivery Dashboard Construction: Build and maintain reports in HubSpot, Salesforce and Looker to track MQLs, SQLs, and conversion rates. Attribution Support: Work within Dreamdata to ensure all touchpoints are being tracked correctly to ensure we have full funnel attribution reporting. Performance Monitoring: Provide weekly updates on campaign performance, highlighting bottlenecks in the lead funnel. 4. Workflow &amp; Process Automation Automation Build: Build and test complex workflows in HubSpot for lead scoring, automated nurturing, and internal notifications. Process Documentation: Keep our "GTM Playbook" up to date by documenting every workflow and system change you implement. What You Bring to the Team Experience: 2–4 years of hands-on experience in Marketing or Revenue Operations within a B2B SaaS environment. The HubSpot/SFDC Specialist: You have deep experience in HubSpot (Marketing Hub) and Salesforce. You know how to build a report, map a custom object, and troubleshoot a sync error in your sleep. Data Obsessive: You are highly proficient in Excel/Google Sheets. You find satisfaction in a clean CSV and have a "measure twice, cut once" mentality. Tool Curious: While you are a HubSpot expert, you are eager to learn and master other Martech tools like Clay, LeanData, and Dreamdata. Agility: You can pivot from a technical deep-dive into a Salesforce mapping issue to the rapid execution of a post-event lead upload. Why this role? You will be working under a strategic leader in a "future-stack" environment. You won't just be doing traditional Ops; you will be learning how to use AI (Gemini/Claude) and Clay to automate the boring parts of your job, giving you more time to build sophisticated GTM motions. What’s in it for you? Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical&nbsp; Budget to set up your home office upon joining Annual learning budget to drive your performance and career development Meal Vouchers 35 RON/ Day&nbsp; Access to an Employee Assistance Programme (Atlas)&nbsp; Medical Insurance&nbsp; 7Card Subscription (upon request) About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Marketing Operations Specialist

We’re looking for a Senior Solutions Consultant to partner with our Account Executive/GTM team to actively drive forward new business and upsell opportunities. What you will be doing: Qualify opportunities and work with our enterprise prospects and existing customers to understand their problems and recommend a relevant solution Present our product to a variety of stakeholders, modifying your pitch dependent on your audience’s seniority and level of technical expertise. This will include value-based product demonstrations and presentations, API and integration sessions, and architecture whiteboarding Develop an in-depth knowledge of our product and establish yourself as a technical SME within our Commercial organisation Scope and deliver technical proof of value exercises aligned to the business objectives our prospects and customers are looking to achieve Come up with innovative solutions to complex customer problems and implement as a proof of concept Conduct thorough handovers to the Customer Success team post-sale to ensure efficiency and speed to value for our customers Build strong relationships both externally and cross-functionally to advance the work of the company in fighting financial crime Constantly work to uplevel other members of the team by sharing knowledge and developing reusable tools and assets Build and own internal processes that help the presales team scale more effectively&nbsp; Contribute feedback from the field to our Product organisation to continuously improve our platform Coach and mentor less experienced members of the Commercial team What you'll bring: 6+ years experience working in solutions consulting and leading technical sales cycles for enterprise customers, including those in the financial services space Bachelor’s degree or a combination of education and experience in engineering, information systems, or similar Experience working with MEDDIC, Command of the Message or similar A deep technical understanding of APIs &amp; integration, data formats, data security, SaaS, and cloud hosting Excellent presentation skills with strong ability to communicate technical concepts to a non-technical audience Outstanding interpersonal abilities, along with strong written and verbal communication skills Attention to detail, plus analytical and problem-solving capabilities Growth mindset and a passion for continuous self-development Strong team spirit and an ability to work effectively in collaboration with others A can-do attitude and willingness to jump in and tackle difficult problems with a smile on your face Experience in finance, AML, fraud or financial crime is a plus Benefits: Equity as we want you to have a part of what we are building Unlimited Time Off Policy to promote work-life balance and well-being Annual learning budget to support professional growth Budget to set up your home office upon joining&nbsp; Enhanced parental leave and childcare benefits Life insurance and medical coverage through BUPA, including pre-existing conditions Pension contribution through The People's Pension About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Solutions Consultant

Your Mission: Build Our Foundation in Portugal and Champion the Team Fighting Financial Crime At ComplyAdvantage, our mission is to neutralise the risk of financial crime, and our people are our most important asset. As we grow our team in Portugal, we are looking for our very first local People team member. This is a unique opportunity to play a critical part in shaping culture, welcoming new joiners, and ensuring we are a compliant and fantastic employer. As our People Operations Specialist, you will be the heart of our employee experience in Portugal. You will be the organisational powerhouse and trusted partner who provides incredible support to our wonderful employees, ensuring our core people processes run seamlessly from day one. How You'll Make an Impact Orchestrate an Exceptional Employee Journey: Partnering closely with the wider People Team, you will own and manage the end-to-end onboarding and offboarding processes. From the first welcome email to the final farewell, you will be the key point of contact, ensuring a positive and seamless experience for every employee. Provide Trusted Support: Reporting to the Senior People Operations Manager, you will be the go-to person for our Portugal-based employees and managers, providing guidance on internal policies and answering questions about benefits. Manage Local Compliance and Benefits: You will handle the operational administration of our benefits programs in Portugal and ensure all employee files are correctly signed, archived, and fully compliant. Champion Data Integrity: You will maintain the accuracy of our employee data across all People systems, ensuring our records are always up-to-date and compliant with local regulations. Drive Payroll Excellence: You will be responsible for our Portuguese payroll, partnering closely with our external payroll provider to prepare and check all inputs, guaranteeing our team is paid accurately and on time. Champion Our Portugal Workplace &amp; Culture: As our first People team member on the ground, you’ll wear multiple hats to build an exceptional local environment. You will be the champion for both our culture and our workplace, which involves everything from helping to arrange team socials and ensuring a safe, healthy workspace, to supporting general office management and establishing ComplyAdvantage as a fantastic place to work in Portugal. What You'll Bring to the Team Experience: 2-3 years in a fast-paced Human Resources or People Operations role where you've had to manage competing priorities, ideally within a tech company. A Self-Starter Mentality: You are highly motivated and comfortable working autonomously while being part of a wider global team. You can take initiative and manage your time and workload effectively. Organisational Mastery: You have an outstanding ability to multitask with a keen eye for detail. Relationship Building: You possess strong interpersonal skills and a natural ability to build trust and collaborate effectively with people at all levels. Tech-Savviness: You're comfortable with HR systems (experience with an HRIS like HiBob is a big plus!) and productivity tools like Google Suite. You’re also curious about automations and using AI tooling. Why You'll Love Working With Us Build Something Special: You have a unique opportunity to be a foundational member of our People Team in Portugal and make a lasting impact on our culture and employee experience. Make a Real-World Impact: You’re not just managing processes; you’re supporting the team that is actively fighting to make the world a safer place. Global Collaboration: You will be part of a truly global People team, working with supportive colleagues from around the world. Career Growth: This role is a fantastic opportunity to deepen your expertise in People Operations and grow your career within a forward-thinking team. Benefits:&nbsp; Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical&nbsp; Budget to set up your home office upon joining Annual learning budget to drive your performance and career development Comprehensive Private Health Insurance through Advancecare Work from anywhere policy up to 90 days during the year Team events across the year, from board games in the office to a team building in a different location About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

People Operations Specialist

The Role We are hiring a Product Manager - Regulatory Reporting to work within our Enabling Services group, which is responsible for the shared application capabilities that serve multiple products across ComplyAdvantage's platform. Enabling Services are application functions that are not standalone products but are essential to how those products work: case management, regulatory reporting and transaction processing services. These capabilities are used across multiple product areas and have a direct impact on the end-user experience. The work sits at the intersection of multiple product teams, which makes it both commercially important and organisationally complex. The Enabling Services group sits within the Platform &amp; Enabling Services tribe. You will work within a dedicated squad alongside an engineering manager and a team of engineers. The Product Manager and Engineering Manager work as peers: you own the product context, the EM owns the technical context. You operate within a framework set by the Product Director, who provides the strategic guidance and prioritisation decisions that shape your work. We work in six-week blocks with a structured document flow from Plan of Record to PRD to product requirements to implementation, with quality gates at each stage. If you are looking for a role where the planning process is clear and the expectations are explicit, this is a good environment to develop in. What You Will Do Provide research, analysis and requirements within your squad's domain. You are responsible for requirements specification, stakeholder communication and documentation within a framework set by the Product Director. Your work ensures the squad has clear direction on what to build and for whom. Write clear product requirements. Working from PRDs, you will draft product requirements and refine them jointly with your EM. You sign off on product accuracy; the EM signs off on technical completeness. You need enough understanding of application architecture and service design to write requirements that engineers can build from and to have useful conversations about feasibility. Manage competing inputs from multiple product teams. Enabling Services capabilities serve multiple product areas, each with their own priorities. You will handle incoming requirements at the working level, assessing them, clarifying ambiguities with the requesting teams, and flagging conflicts to the Product Director for resolution. Understanding why different teams want different things, and being able to articulate the trade-offs clearly, is an important part of this role. Understand the end-user impact. Unlike pure platform work, Enabling Services directly affects what customers see and use. Case management workflows, reporting interfaces, transaction processing: these are visible to compliance teams. You need to think about user outcomes, not just technical requirements. Liaise with engineering during execution. Ensure your EM has enough lead time and context to make sound technical decisions. Surface changes and risks early. Maintain communication about what is coming, what is blocked and what has changed. Use AI in your own work. We expect Product Managers to use AI-assisted workflows for research synthesis, requirements drafting and documentation. This is how we work, not something we aspire to. What We Are Looking For Essential: 3+ years in product management, with exposure to shared services, horizontal capabilities, or application products used by multiple teams or customer segments Enough understanding of application architecture, APIs, data schemas and service design to write requirements that engineering can work from and to engage in technical conversations productively. Have a platform mindset to develop core components once to scale for new use cases and volume, and avoid spending resources to build replicating capabilities Ability to research, design, and build within strict constraints and requirements set by regulatory organisations Strong analytical skills: comfortable with data, can synthesise requirements from multiple sources Comfortable working within a structured product organisation where strategic direction is set above you. You are not expected to set a strategy; you are expected to execute well within a clear framework. Excellent written communication skills, with an obsession with precision and detail: produces clear, accurate requirements and documentation Presentation skills: the ability to communicate your product area, its challenges and capabilities to both technical and non-technical audiences Familiarity with common product management tools such as Jira, Linear, Confluence, Notion, Miro or equivalent Demonstrable AI adoption in your own working practice Preferred: Experience with building automated complex workflows, particularly integrating AI at the core. Experience with case management, workflow, regulatory reporting, or search products Experience in financial services, compliance, or RegTech Experience working on products that serve multiple internal or external customer segments simultaneously Interest in developing toward a senior product management career in platform and application services What Success Looks Like At 60 days: You understand your squad's domain, the Enabling Services group's priorities, how requirements flow from multiple product areas, and how the operating model works. You have built relationships with your EM, the Product Director, and key stakeholders. You can articulate the priorities in your area and begin to contribute to requirements. At 4 months: You are writing clear product requirements that pass quality gates. Your EM trusts your product judgment at the working level. You are handling incoming requirements from multiple product teams effectively, flagging conflicts to the PD with a clear description of the trade-offs. Stakeholders experience you as responsive and reliable. At 8 months: You are a reliable and effective member of the Enabling Services group, producing consistent quality in requirements, documentation, and stakeholder communication. Your squad values your contribution. You have a clear understanding of the broader Platform &amp; Enabling Services strategy and are operating at a level that demonstrates readiness for greater autonomy and scope. What’s in it for you? Equity as we want you to have a part of what we are building.&nbsp; Unlimited Time Off Policy. A work-life balance and focus on our well-being are critical to keeping us performing at our best.&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships. ​​Comprehensive Medical Insurance. Your health is our priority; we’ve got you covered. You will also get a new starter budget to kit out your home office.&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve.&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development.&nbsp; We provide everyone with the latest modern laptops and tech stacks to ensure you’re never slowed down by your tools. About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Product Manager - Regulatory Reporting

Talent Acquisition Lead (Commercial) - Global The Mission At ComplyAdvantage, we’re on a mission to fight financial crime through cutting-edge AI and data.&nbsp; As our Talent Acquisition Lead (Commercial), you won’t just be hiring—you’ll be building the team that builds the team. Reporting to the Global Director, Talent Acquisition and working hybrid in London, you will lead our Global commercial talent strategy, manage a squad of 3 recruiters, and act as a key strategic partner to our Regional VPs and Directors. What You’ll Do Lead &amp; Mentor: Manage and develop a team of Commercial TA Specialists and Partners. You’ll be responsible for their growth, performance, and workload balancing. Strategic Advisory: Act as a high-level consultant to Commercial leadership. You’ll provide market intelligence, compensation trends, and capacity planning to ensure our hiring roadmap aligns with business needs. Process Architecture: Own the "Commercial Hiring Playbook." You will constantly refine our assessment frameworks, rubrics, and interviewer training to ensure we remain fast, fair, and high-signal. High-Impact Search: While you lead the team, you’ll also roll up your sleeves for "cornerstone" hires—managing senior level searches across the org. Data-Driven Leadership: You’ll own the narrative of our Commercial hiring data. You won’t just report on hires; you’ll analyze funnel velocity, quality-of-hire metrics, and cost-per-hire to drive continuous improvement. Global Employer Brand: Partner with Marketing to position ComplyAdvantage as the top destination for Commercial talent through talks, advocacy, and targeted campaigns. DE&amp;I Champion: Lead the charge on inclusive hiring. You’ll move beyond "top-of-funnel" diversity to ensure our entire selection process is equitable and removes systemic bias. What You’ll Bring Proven Leadership: 5+ years in Commercial recruiting, with at least 2+ years of experience managing people in a high-growth B2B SaaS or FinTech environment. Culture Champion: You understand how to get the best from your team and champion an open and transparent culture. Commercial Fluency: You have a deep understanding of the B2B SaaS market and how to engage exceptional talent The "Coach" Mindset: You find more professional satisfaction in seeing your team hit their targets and grow their careers than in closing your own reqs. Operational Excellence: You are an expert in Greenhouse (or similar ATS) and know how to leverage automation and data to remove friction from the recruiting process. Relationship Mastery: You have a track record of building high-trust partnerships with C-suite and VP-level stakeholders, often acting as a "truth-teller" regarding market conditions. Agility: You thrive in the "scale-up" environment—you can think five miles ahead while executing the mile you’re currently in. What’s in it for you? Competitive salary aligned to your skills and experience&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget to drive your performance and career development&nbsp;&nbsp; Company Pension Scheme&nbsp; Company Health Care Plan&nbsp; Company Life Insurance EV Car Scheme&nbsp; Travel - season ticket loan&nbsp; Cycle to work scheme&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Talent Acquisition Lead (Commercial)

&nbsp; We’re looking for a&nbsp;Senior Solutions Consultant (French-speaking) to partner with our Account Executive / GTM team to actively drive new business and expansion opportunities across France and the Benelux region. What you will be doing: Qualify opportunities and collaborate with enterprise prospects and existing customers across France &amp; Benelux to understand their business challenges and recommend appropriate solutions Deliver compelling product presentations in French and English to a wide range of stakeholders, adapting your message to different levels of seniority and technical expertise Lead value-based product demonstrations, API and integration discussions, and architecture whiteboarding sessions Build deep expertise in our platform and position yourself as a trusted technical subject matter expert within the Commercial organisation Scope and deliver technical proof of value (PoV) engagements aligned with customer objectives Design innovative solutions to complex customer challenges and implement them as proof of concepts Ensure seamless handover to Customer Success post-sale to drive rapid time-to-value for customers Build strong relationships with customers and internal teams across regions and functions Share best practices and develop reusable assets to elevate the broader presales team Contribute to building scalable presales processes to support regional growth Provide structured feedback from the field to Product teams to continuously enhance our platform Mentor and support less experienced members of the Commercial team What you'll bring: Fluency in French and English (mandatory), with strong communication skills in both languages 6+ years of experience in solutions consulting / presales, leading complex enterprise sales cycles (ideally within financial services) Experience working with methodologies such as MEDDIC, Command of the Message, or similar Strong technical knowledge of APIs, integrations, data formats, data security, SaaS, and cloud environments Ability to clearly communicate complex technical concepts to non-technical audiences Excellent presentation and stakeholder management skills across diverse cultural environments Strong analytical thinking, attention to detail, and problem-solving abilities A proactive, solutions-oriented mindset with a passion for continuous learning Collaborative team player with the ability to influence cross-functional stakeholders Experience in finance, AML, fraud, or financial crime is a strong plus Willingness to travel across France and Benelux as needed Benefits: Equity - we want you to share in what we’re building Unlimited Time Off policy to support work-life balance Annual learning and development budget Home office setup budget upon joining Enhanced parental leave and childcare support Life insurance and comprehensive medical coverage (including pre-existing conditions) Pension contribution &nbsp;About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Solutions Consultant - French Speaking

What you will be doing We are looking for an exceptional Principal Machine Learning Engineer to lead the engineering build-out of ML and agentic AI across our AML/KYC and Fraud platform. Our products use ML, LLMs and agentic systems to extract entities, risks and relationships from millions of structured and unstructured sources, to score customer, transaction and fraud risk, and to power our real-time financial crime knowledge graph. As a Principal MLE you will be a senior technical leader who builds the systems that bring our ML and agentic AI work to production. You will report into the VP of Engineering, working in alignment&nbsp; with the strategic direction set by the Director of Data Science, who owns AI/ML and data governance direction at ComplyAdvantage. Your remit is execution: the architectural design of our company-wide MLOps and agentic AI platforms, the build-out of new models and agent systems, and the engineering bar across all of it. You will also represent ComplyAdvantage at conferences and industry forums. Your impact will shape how ComplyAdvantage uses ML across the company, and through that, how our customers detect money laundering, terrorist financing, sanctions evasion and other financial crime. Your work will help evolve a financial crime knowledge graph that spans public and private data, and is helping our customers make financial crime a thing of the past. Scope of the role Scope &amp; Key Responsabilities Architectural Leadership: Lead the architectural design and implementation of our company-wide MLOps and agentic AI platforms, covering training, evaluation, serving, feature/vector stores, and agent orchestration. Strategic Execution: Translate the ML and agentic AI roadmaps set by the Director of Data Science into scalable engineering deliverables, ensuring all production builds closely adhere to established data governance frameworks and compliance standards. Engineering Rigor: Set the engineering bar across the organization for code quality, rigorous evaluation design, operational standards, and CI/CD pipelines. Advanced AI Implementation: Lead the end-to-end engineering build-out of AI systems pioneered and prototyped by Data Science, including LLMs, retrieval augmented generation (RAG), multi-agent systems, and graph neural networks. Our Tech Stack: Our technology stack is designed to run on public cloud architectures, notably AWS and GCP Development is organised around Kotlin and Python for our backend languages and TypeScript/ES6+React for our frontend stack We make substantial use of relational database technologies, notably Postgres, Yugabyte We also use an event-sourced model powered by Kafka for our communication bus and gRPC for our intra-service communication protocol We use modern observability solutions from Grafana Cloud and deploy our code using ArgoCD We have a strong emphasis on engineering excellence and strive to ship the best possible code and the best possible solutions to our customers About you As a Principal Machine Learning Engineer with company-wide impact, you will bring: Substantial experience building, training and productionising machine learning models at scale, including modern deep learning and large language model approaches. Deep production Python experience, strong software engineering fundamentals (design patterns, event-driven architectures, observability), and an instinct for what makes a model and a system maintainable in the long run. Strong mathematical and statistical foundations. You can act as the company's go-to expert on rigorous, defensible application of techniques. Experience leading the architectural design of MLOps platforms: training pipelines, feature and vector stores, serving infrastructure, and drift and performance monitoring. Experience with cloud (GCP and AWS), containerised infrastructure (Kubernetes, Docker, ArgoCD, Argo Workflows), event brokers (Kafka) and modern data engineering workflows (batch, streaming, ETL). Experience turning a directing scientist's or product owner's brief into ML work that ships and delivers measurable value, and pushing back where feasibility, data quality or risk make stated goals unrealistic. Excellent written and verbal communication. You can engage senior stakeholders and engineers, and produce technical documentation people can act on. A track record of coaching ML engineers at every level and of helping Recruiting improve the hiring process. Nice to have Experience applying ML, LLMs and agentic AI in AML, KYC, fraud, TegTech or another regulated domain. Familiarity with knowledge graphs, entity resolution, link analysis and temporal reasoning over relationship data. Experience designing evaluation frameworks for LLM and agentic systems, including safety, accuracy and operational guardrails. External profile in the ML community: speaking at conferences, contributing to publications or open-source projects. Benefits: Equity participation in our innovative mission to combat financial crime Unlimited Time Off Policy to promote work-life balance and well-being We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships Opportunities for collaboration and career development with smart, like-minded professionals Annual learning budget to support professional growth A home office budget to support working from home Enhanced parental leave and childcare benefits Life insurance and medical coverage through BUPA, including pre-existing conditions Pension contribution through The People's Pension About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Principal Machine Learning Engineer

What you will be doing: As the owner of the first stage of the sales process you will be responsible for the critical step of engaging senior stakeholders at target accounts to book meetings and progress sales opportunities. We are looking for intelligent, coachable talented people who are driven to forge a career in technology sales. As Business Development Representative, you will: Learn and understand complex markets and industries Conduct research and manage a territory to ensure you have a developed hypothesis and point of view based up-to-date relevant news and information Generate meetings at key accounts, engaging with senior decision makers at the world’s largest enterprise organisations Benefit from working for a Go-To-Market (GTM) organisation that puts developing and enablement above all else. Learn an elite sales playbook to set you up for success As Business Development Representative, your role will include:&nbsp; Daily outbound pipeline generation activities including account research, cold calls / emails, Linkedin outreach and attendance at industry events. Managing and progressing inbound leads, gathering the vital insights to deliver great New Business Meetings Engage with senior decision-makers by leveraging our content, technology, and use the opportunity to grow your industry knowledge. Support in the preparation and execution of high-quality New Business Meeting About you: Is professional development your north star? Do you like doing challenging things with remarkable people? Do you have the relentless mindset, and the desire to build a successful career in a fast-paced environment? Do you have an entrepreneurial spirit and the will to develop an elite skill set?&nbsp; Are you committed to your own ongoing development as a sales person and as a professional? Basic qualifications: Minimum of one (1) year of sales, customer facing, and/or professional work experience Must be legally authorized to work in the US without need for current or future sponsorship The candidate selected for the position must reside in the greater Raleigh-Durham, North Carolina area. What’s in it for you? Equity as we want you to have a part of what we are building Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best Annual learning budget to drive your performance and career development Budget to set up your home office upon joining Parental leave and childcare benefits Life Insurance to protect your loved ones Medical (100%), Dental (90%), and Vision (80%) contribution Flexible Spending Accounts (FSA) to allow you to use tax free dollars for healthcare or day care related expenses 401k Contribution Financial Perks (Financial Advice, PerkSpot discounts, Pet Insurance discounts, Travel assistance) Pre-Tax transit benefits The base salary range for this role is $61,750 to $65,000 + commission, equity, and US benefits. The actual pay may vary based on factors such as location, experience, and skills. About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Role Overview The Information Security Analyst will support a wide range of information security, vendor management, procurement, audit, and technical security activities across the business. The role involves working closely with teams such as Legal, Procurement, IT, and Engineering to ensure security best practices are embedded in company processes and supplier relationships. This position would suit someone with experience in roles such as IT Helpdesk, IT Operations, Risk &amp; Compliance, Internal Audit, or Security Operations who is looking to develop a career in Information Security. Key Responsibilities: Commercial Support Assist with RFP responses and client security questionnaires. Support client annual security audits and due diligence requests. Respond to internal and external queries relating to information security controls. Review and interpret security-related contractual clauses, including data protection, data retention, and audit requirements. Procurement &amp; Supplier Due Diligence Support the supplier security due diligence process for new vendors. Participate in procurement and supplier onboarding discussions. Collaborate with teams to ensure suppliers meet company security standards. Vendor Risk Management Maintain annual vendor due diligence reviews and documentation. Track supplier inventories and criticality ratings. Monitor performance and risk indicators for key suppliers (SLA breaches, downtime, incidents, and news). Support projects such as fourth-party risk assessments and information gathering. Monitor scope changes in vendor products and services as they become available. Work closely with Legal, IT, and Security teams on emerging topics such as AI usage and third-party tools. IT &amp; Technical Security Work with IT and Security teams to research new technologies and integrations. Support technical security initiatives and projects. Conduct data flow mapping and architecture documentation. Assist in evaluating system integrations (for example applications connected to CRM platforms). Audit &amp; Compliance Support ongoing security and compliance programmes including ISO/IEC 27001 and SOC 2. Assist with internal audit activities and control checks. Help maintain documentation and evidence required for audits and certifications. &nbsp; Required Skills: Experience working with similar roles, ideally in IT support, security operations, compliance, or internal audit. Good understanding of core IT and security concepts such as: Endpoint management Identity and access management APIs and integrations Ability to work across multiple teams and communicate effectively with both technical and non-technical stakeholders. Strong organisational skills and ability to manage projects and documentation. Comfortable handling both operational tasks and more complex security projects. Ability to build strong internal relationships and collaborate across departments. Pragmatic and solution-oriented approach to information security. Experience working with or evaluating AI tools and products Candidates should ideally have: A relevant qualification in Information Security, IT, Cybersecurity, or Computer Science, or Relevant professional certifications (or working toward them), such as: ISO 27001 Lead Implementer / Lead Auditor CISA or similar Equivalent hands-on experience in IT, security, or audit roles will also be considered. &nbsp; Nice to Have: Experience with security audits or compliance frameworks such as ISO 27001, SOC 2, FedRAMP &amp; ISO 42001 Familiarity with ticketing or workflow tools such as Jira. Exposure to vendor risk management or supplier due diligence. Benefits: Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical&nbsp; Budget to set up your home office upon joining Annual learning budget to drive your performance and career development Comprehensive Private Health Insurance through Advancecare Work from anywhere policy up to 90 days during the year Team events across the year, from board games in the office to a team building in a different location &nbsp;About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Infomation Security Analyst

About the Role: We are looking for an experienced Digital Customer Success Manager to drive the execution of our digital and scaled programs. In this role, you will take ownership of strategic digital initiatives, managing complex customer touchpoints and leveraging AI and advanced automation workflows to drive adoption and retention. You will act as a senior practitioner within the digital team, managing high-impact campaigns, critical risk interventions, and sophisticated customer journeys. You will be the bridge between high-level strategy and tactical execution, ensuring our digital success program delivers value at scale. You partner closely with CS-Ops (data, Gainsight, BigQuery), Customer Education (LMS, in-app guidance), and Marketing, and you operate in a regulated context where accuracy matters more than reach. As a Digital Customer Success Manager, you will: Operationalise the digital strategy by building and maintaining complex customer journeys (e.g., adoption accelerators, risk mitigation flows). Lead targeted and timely engagement with customers that automation can't support efficiently (e.g. high-growth, churn risk) Configure the orchestration layer in Gainsight (CTAs, programmes, rules) and Pendo (Guides, Resource Centre) so the right intervention fires for the right cohort at the right point in the lifecycle Handle escalated risk scenarios and complex customer questions that require a deep understanding of our products. Analyse health signals from our largest digital cohorts and deploy and manage targeted plays Dive deep into customer usage data to identify untapped expansion opportunities within the scaled portfolio. Collaborate with customer education and marketing to develop advanced educational content suited for mature or complex customers. Continuously monitor campaign performance (open rates, conversion to feature usage) and propose tactical adjustments to improve results. Conduct A/B testing on messaging to refine our voice and increase engagement. Build and maintain AI-assisted workflows using Claude, Gemini, and the tooling we sanction internally (Claude Projects, Skills, Gems, NotebookLM, Vertex AI); write the prompts, scope the inputs and outputs, and document the guardrails Ensure output quality, data hygiene and accuracy within the digital portfolio to support reliable reporting. Must haves: 3+ years of experience in Customer Success, Digital Customer Success, a Customer Success Operations adjacent role, Implementation, or a similar customer-facing role within a SaaS environment Experience with CSPs and digital engagement platforms (e.g., Gainsight, Pendo, ChurnZero) Demonstrable fluency with LLMs as a working tool: prompt engineering, structured outputs, retrieval, eval design.&nbsp; Excellent communication skills with experience in writing and presenting educational content to customers Strong process and project management skills Nice to haves: Experience in a FinTech/RegTech environment. Experience working with business intelligence platforms (e.g. Tableau, Looker) Experience with support tools such as Zendesk,&nbsp; Intercom Fin, or equivalent Working knowledge of MCP, agent frameworks, or RAG architectures: enough to scope what's possible and what isn't Familiarity with workflow orchestration tools (n8n, Zapier, Make) and knowledge tools (Glean, NotebookLM, internal RAG) Experience working with APIs and Postman Benefits: Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy. A work-life balance and focus on our well-being is critical&nbsp; Budget to set up your home office upon joining Annual learning budget to drive your performance and career development Comprehensive Private Health Insurance through Advancecare Work from anywhere policy up to 90 days during the year Team events across the year, from board games in the office to a team building in a different location About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Digital Customer Success Manager

Join our high-growth team as a Senior Solutions Consultant. This is an opportunity for a curious-minded and proactive problem-solver to define the future of anti-financial crime technology. You will be a strategic partner to our Commercial team, translating complex technical capabilities into compelling business value and customer narratives to drive new business and upsell opportunities. What You Will Do (Key Responsibilities) Strategic Qualification: Partner with Account Executives to qualify opportunities and deeply understand enterprise customers' strategic business problems, operational risks, and financial drivers. Value Delivery &amp; Presentation: Design and deliver compelling, outcome-based presentations and demonstrations (including value-based demos, API sessions, and architecture whiteboarding) that clearly connect our solution to the customer's top-level business objectives and measurable ROI. Technical Expertise &amp; PoV: Serve as the technical and strategic Subject Matter Expert (SME), scoping and delivering technical Proof of Value (PoV) exercises tightly aligned to quantifiable business outcomes. Cross-Functional Impact: Collaborate cross-functionally (Product, Implementation) to develop innovative solutions and Proofs of Concept (PoCs). Scaling &amp; Mentorship: Build and own internal processes to help the SC team scale effectively. Contribute market feedback to inform the product roadmap and actively coach/mentor junior Commercial team members on advanced discovery and storytelling. Post-Sale Handover: Conduct thorough handovers to the Customer Success team, clearly documenting the value hypothesis to ensure speed and efficiency to value for our customers. What You'll Bring (Requirements) Experience: 2+ years in Solutions Consulting, leading technical sales cycles for enterprise financial services customers. Technical Acumen: Deep technical understanding of APIs, integration, data security, SaaS, and cloud hosting. Bachelor’s degree in a technical field is preferred. Sales Methodology: Experience working with value selling methodologies (e.g., MEDDIC, Challenger, CEB, or similar). Executive Presence: Exceptional executive presence and storytelling ability to communicate complex technical capabilities and financial implications to both technical and non-technical audiences. Skills: Strong analytical, attention to detail, business acumen, and problem-solving capabilities. Must possess a growth mindset and a strong team spirit with a 'can-do' attitude. Bonus: Experience in finance, AML, fraud, or financial crime is a significant plus. What’s in it for you? Equity, as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keep us performing at our best&nbsp; Access to our Employee Assistance Programme to support you and your family’s well-being Medical Insurance, including enhanced Dental and Vision support Annual learning budget to drive your performance and career development Budget to set up your home office upon joining About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

What you will be doing We are looking for driven, talented Software Engineers to help us build our SaaS-based anti-money laundering solutions, which help organizations fight financial crime. We are building cutting-edge solutions that help prevent money flowing to and from bad actors to create a safer world. Your work will enable the platform that all our products are built on. We own these areas across the ComplyAdvantage “Mesh” platform: API Gateway and Authentication User and Access Management Roles and Permissions framework Public API docs tooling and best practices As a Software Engineer, you will:&nbsp; Work alongside other software engineers within the platform tribe Help us deliver new features and maintain our platform as we apply new technologies and scale our systems Learn quickly and&nbsp; adopt the technologies we use to develop and deploy code to Kubernetes Contribute to sprint planning and demo the features you’ve worked on to stakeholders Be responsible for the quality of your code, write tests, and take ownership of systems that ensure code quality Adopt best practices (and suggest improvements to them), to get code from initial requirements to deployed services in production Our Tech Stack Our technology stack is designed to run on public cloud architectures, notably AWS and GCP Development is organised around Kotlin and Python for our backend languages and TypeScript/ES6+React for our frontend stack We make substantial use of relational database technologies, notably Postgres and Yugabyte We also use an event-sourced model powered by Kafka for our communication bus and gRPC for our intra-service communication protocol We use modern observability solutions from Grafana Cloud and deploy our code using ArgoCD We have a strong emphasis on engineering excellence and strive to ship the best possible code and the best possible solutions to our customers. About you&nbsp; As a Software Engineer, you have: Experience in Java/Kotlin , writing production-grade applications At least 2 years of formal experience,or a passion for software with many years of experience that predates your formal career Experience writing tests and understanding of their importance Experience working in an agile environment and pair programming Experience working on the cloud (AWS/Azure/GCP) and/or using containerized infrastructure (Kubernetes/Docker); the infrastructure itself will be provided by an SRE team Nice to haves: Experience working in a multi-disciplinary team (ML Engineers, SREs, Product) Worked in an agile environment and have experience in pair programming Education: BSc/BA degree in computer science, engineering or related discipline OR relevant years of experience with the required skills. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Private medical insurance designed to keep you ensuring peace of mind while you excel in your career Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget (prorated based on start date) to drive your performance and career development&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Software Engineer

We’re looking for a&nbsp;Senior Solutions Consultant (French-speaking) to partner with our Account Executive / GTM team to actively drive new business and expansion opportunities across France and the Benelux region. What you will be doing: Qualify opportunities and collaborate with enterprise prospects and existing customers across France &amp; Benelux to understand their business challenges and recommend appropriate solutions Deliver compelling product presentations in French and English to a wide range of stakeholders, adapting your message to different levels of seniority and technical expertise Lead value-based product demonstrations, API and integration discussions, and architecture whiteboarding sessions Build deep expertise in our platform and position yourself as a trusted technical subject matter expert within the Commercial organisation Scope and deliver technical proof of value (PoV) engagements aligned with customer objectives Design innovative solutions to complex customer challenges and implement them as proof of concepts Ensure seamless handover to Customer Success post-sale to drive rapid time-to-value for customers Build strong relationships with customers and internal teams across regions and functions Share best practices and develop reusable assets to elevate the broader presales team Contribute to building scalable presales processes to support regional growth Provide structured feedback from the field to Product teams to continuously enhance our platform Mentor and support less experienced members of the Commercial team What you'll bring: Fluency in French and English (mandatory), with strong communication skills in both languages 6+ years of experience in solutions consulting / presales, leading complex enterprise sales cycles (ideally within financial services) Experience working with methodologies such as MEDDIC, Command of the Message, or similar Strong technical knowledge of APIs, integrations, data formats, data security, SaaS, and cloud environments Ability to clearly communicate complex technical concepts to non-technical audiences Excellent presentation and stakeholder management skills across diverse cultural environments Strong analytical thinking, attention to detail, and problem-solving abilities A proactive, solutions-oriented mindset with a passion for continuous learning Collaborative team player with the ability to influence cross-functional stakeholders Experience in finance, AML, fraud, or financial crime is a strong plus Willingness to travel across France and Benelux as needed Benefits: Equity - we want you to share in what we’re building Unlimited Time Off policy to support work-life balance Annual learning and development budget Home office setup budget upon joining Enhanced parental leave and childcare support Life insurance and comprehensive medical coverage (including pre-existing conditions) Pension contribution &nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

We’re looking for a Senior Solutions Consultant to partner with our Account Executive/GTM team to actively drive forward new business and upsell opportunities. What you will be doing: Qualify opportunities and work with our enterprise prospects and existing customers to understand their problems and recommend a relevant solution Present our product to a variety of stakeholders, modifying your pitch dependent on your audience’s seniority and level of technical expertise. This will include value-based product demonstrations and presentations, API and integration sessions, and architecture whiteboarding Develop an in-depth knowledge of our product and establish yourself as a technical SME within our Commercial organisation Scope and deliver technical proof of value exercises aligned to the business objectives our prospects and customers are looking to achieve Come up with innovative solutions to complex customer problems and implement as a proof of concept Conduct thorough handovers to the Customer Success team post-sale to ensure efficiency and speed to value for our customers Build strong relationships both externally and cross-functionally to advance the work of the company in fighting financial crime Constantly work to uplevel other members of the team by sharing knowledge and developing reusable tools and assets Build and own internal processes that help the presales team scale more effectively&nbsp; Contribute feedback from the field to our Product organisation to continuously improve our platform Coach and mentor less experienced members of the Commercial team &nbsp; What you'll bring: 6+ years experience working in solutions consulting and leading technical sales cycles for enterprise customers, including those in the financial services space Bachelor’s degree or a combination of education and experience in engineering, information systems, or similar Experience working with MEDDIC, Command of the Message or similar A deep technical understanding of APIs &amp; integration, data formats, data security, SaaS, and cloud hosting Excellent presentation skills with strong ability to communicate technical concepts to a non-technical audience Outstanding interpersonal abilities, along with strong written and verbal communication skills Attention to detail, plus analytical and problem-solving capabilities Growth mindset and a passion for continuous self-development Strong team spirit and an ability to work effectively in collaboration with others A can-do attitude and willingness to jump in and tackle difficult problems with a smile on your face Experience in finance, AML, fraud or financial crime is a plus What’s in it for you? Competitive salary aligned to your skills and experience&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve&nbsp; Annual learning budget to drive your performance and career development&nbsp;&nbsp; Company Pension Scheme&nbsp; Company Health Care Plan&nbsp; Travel - season ticket loan&nbsp; Cycle to work scheme with Evans Cycles The base salary range for this role is $100,000 to $150,000 + bonus/commissions (if applicable), equity, and US benefits. The actual pay may vary based on factors such as location, experience, and skills.About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

What you will be doing: The Data Governance Investigations Analyst will support the senior data leadership and Data Stewards in improving the quality and oversight of our data. This role is critical in establishing our ability to manage our data to maximise its value, improve client outcomes and enhance our regulatory compliance.&nbsp; This is an exciting time to join the team as we mobilise our data governance approach across ComplyAdvantage. We are defining our processes, onboarding new enterprise-grade tooling, and defining and rolling out key roles and responsibilities company-wide. You will be able to help design these and set out what good looks like. You will have the opportunity to work across the business, helping to solve one of our most fundamental challenges.&nbsp; As a Data Governance Investigations Analyst, you will be responsible for the delivery of key governance components: Data Quality Investigate data quality issues, including root cause analysis, quantification and proposed remediation Support data stewards to define and create data quality and business rules (e.g. thresholds) Support data stewards to build DQ dashboards and reporting at the domain level Be responsible for engaging business users with new data quality tool and helping them understand its uses and benefits Be responsible for defining best practices in the measurement and remediation of data quality issues Be responsible for cross-domain monitoring of data quality, spotting inconsistent approaches, and engaging with data stewards as needed Data Remediation Support the resolution of data quality issues Root Cause Analysis Facilitate remediation action where issues exist in the data Outline fix forward action to prevent recurrence Support the training of relevant colleagues on preventing recurrences&nbsp; Data Cataloguing Support data stewards in the documentation of our product, client, and business data into the glossary and dictionary, across all domain areas Data Retention Support data stewards to define data retention rule sets, working with DPO, Legal, and Product Monitor and track TM and CSOM remediation projects Data Domain Support Work closely with data domains in a federated model to build awareness and appreciation of our data Support with local issues and projects to improve our data Gain local domain knowledge and expertise Data Culture Champion the right culture and behaviours regarding our data Support data owners and stewards to build our data culture and improve data literacy across domains Work with Stewards to identify relevant local initiatives and processes into which to embed best practice Identify any domain-specific issues in roles and responsibilities or resourcing that inhibit our data culture Identify any training needs within domains and support matching to L&amp;D solution (training course, mentoring, cross-domain expertise sharing, etc)&nbsp; &nbsp; About you: As a Data Governance Analyst, you will preferably have: Communication Skills A key part of the role will be communicating across the business with partnered data owners and stewards, clearly being able to describe what we are doing and why it will be important Clear communication will be necessary to help establish quality measurement, understand the root causes of issues, and collaborate on resolutions Communication with senior data leadership on progress across domains, blockers, and next steps will help us keep progress on track Persuasion skills We are going to be setting up data governance from scratch and so will need to persuade stakeholders of the value of what we’re doing&nbsp; Being able to identify their drivers and articulate benefits to them will be important Building relationships across the business will be important in achieving our goals Facilitation skills Being able to coordinate different parties to achieve a resolution will be important, such as engaging engineering to resolve a system issue that impacts data quality Utilising relationships to know who to bring in and influence them Project management skills We are establishing best practices and will be working in a project manner, so managing deadlines, coordinating work, and identifying risks and issues will be important Optional Experience Experience in data quality measurement and remediation Experience in a business partnering/engagement role Experience in change or project environments, where priorities can shift and processes are not fully defined Experience in DG roles/teams is helpful but not mandatory &nbsp; What’s in it for you? Competitive Salary&nbsp; Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our wellbeing are critical to keeping us performing at our best. We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships. You will also get an annual budget to kit out your home office Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve Annual learning budget to drive your performance and career development Working from home budget Meal Vouchers 40 RON/ Day Access to an Employee Assistance Programme (Atlas)&nbsp; Medical Insurance 7Card Subscription (upon request) About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Data Investigations Analyst

ComplyAdvantage is a category-defining fintech in the RegTech space. Currently in a high-velocity scaling phase, we are a VC-backed Series C scale-up with over $100M in total funding from investors including Andreessen Horowitz, Goldman Sachs, Ontario Teachers' Pension Plan, Index Investors and Balderton. We have a newly created opportunity to join our innovative and dynamic legal team. This is a unique opportunity for someone who wants to shape their role and contribute to our scaling journey. You will have the autonomy to make a meaningful impact and the potential to expand your responsibilities as both you and the business grow. The Role Assist in drafting, reviewing, and negotiating complex, multi-jurisdictional commercial agreements and ancillary documents. Provide strategic legal advice across various commercial functions, advising stakeholders in our sales, account management and enablement teams, as well as to the wider business. Proactively problem solve for emerging legal and operational risks, providing risk-based decisions on complex legal issues and proposing improvements and efficiencies to mitigate future exposure. Advise on early-stage customer and vendor disputes, managing initial phases of legal conflicts and providing counsel on complex legal interpretations. Drive legal automation efforts to help scale our team and bring greater efficiency to the contracting process, maintaining contract databases and ensuring proper documentation and record-keeping. Work autonomously in a cross-functional manner, building strong relationships with stakeholders across the business. Participate in training commercial colleagues. Skills &amp; Experience for Success Minimum of three (3) years of experience in contract review, as a paralegal, or legal operations Degree in law, paralegal studies or a related field. Experience working with and reviewing commercial contracts in a B2B SaaS environment. Strong commercial contracting experience, with the ability to draft clear, concise, and legally robust agreements, correspondence, and other documentation. Excellent negotiation and project management skills, with experience handling complex, multi-jurisdictional commercial arrangements. Confident working with a large degree of autonomy, with the ability to structure and prioritize work in a high-volume, fast-paced environment and to build and drive processes to completion. Curious, ownership-oriented approach to learning and professional growth, with an appetite to ask questions and take initiative. Experience in the RegTech space in a plus. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best Annual learning budget to drive your performance and career development Budget to set up your home office upon joining Parental leave and childcare benefits Life Insurance to protect your loved ones Medical (100%), Dental (90%), and Vision (80%) contribution Flexible Spending Accounts (FSA) to allow you to use tax free dollars for healthcare or day care related expenses 401k Contribution Financial Perks (Financial Advice, PerkSpot discounts, Pet Insurance discounts, Travel assistance) Pre-Tax transit benefits The base salary range for this role is $120,000 -150,000 + equity, and US benefits. The actual pay may vary based on factors such as location, experience, and skills.About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Contracts Manager

What you will be doing We are looking for an experienced Principal Data Engineer to lead the design and evolution of the data platform that powers our AML/KYC&nbsp; and Fraud products. Our platform depends on ingesting, transforming and serving billions of signals every day: sanctions and watchlist data, adverse media, corporate registries, transaction events and customer records, all flowing into a real-time financial crime intelligence knowledge graph used by thousands of customers across the world. As a Principal Data Engineer you will set the medium to long term technical direction for our data infrastructure. You will partner with Engineering, Data Science, Product and SRE leadership on cross-tribe initiatives, coach engineers at every level, and tackle the data problems that no single team can solve alone. You will also represent ComplyAdvantage at engineering and industry events. Your impact will shape the data foundations on which ComplyAdvantage's AI, screening and monitoring products are built. Your work will directly affect how quickly and accurately our customers can detect money laundering, terrorist financing, sanctions evasion and other financial crime, and make that crime a thing of the past. Scope of the role Scope of Principal Engineers at ComplyAdvantage Sets the medium to long term technical direction for the data domain, working with the VP of Engineering and senior data science, data governance and engineering leaders. Leads the architectural design of complex, business-critical data systems that span multiple tribes and affect the whole company. Shapes how engineering teams work across the organisation, including data quality standards, tooling and ways of working. Tackles the hardest data problems and ships work with direct impact on company goals. Acts as an active interviewer, helps improving the hiring process, and coaches engineers across the engineering organisation. Represents ComplyAdvantage at meet-ups, conferences and industry forums. Data engineering and engineering skills required of the role Architect petabyte-scale data platforms across batch, micro-batch and streaming, making explicit trade-offs between latency, throughput, cost and operational complexity. Design and own the lineage, quality, freshness and observability of the financial crime knowledge graph and the pipelines that feed it. Build and evolve the foundational data infrastructure: ingestion frameworks, the event bus, feature and serving stores, the lakehouse, orchestration and the developer experience around them. Set the standard for event-sourced and streaming patterns across the company using Kafka and similar technologies, and drive consistency in how services produce and consume data. Design data services with scale and ease of operation in mind. Write maintainable, performant, well-tested Python code (and where appropriate Kotlin or Python), and review the work of others. Partner with ML engineers and data scientists so the platform supports feature engineering, training pipelines and online inference at scale. Set the data quality, schema evolution and contract-testing standards that other engineering teams adopt. Integrate the data platform with new and existing services. Build and consume APIs and event streams, and produce documentation that engineers and analysts can self-serve from. Coach staff, senior and mid-level engineers across the tribe and the wider engineering organisation, and build the bench of future technical leaders. As a Principal Data Engineer at ComplyAdvantage You will own the technical architecture of the data platform behind our sanctions, PEP, adverse media, transaction monitoring, fraud and customer risk products. You will lead the architecture that supports ML, data science, and product teams ship new detection models and risk signals in days rather than quarters. You will design the data foundations that make agentic AI work at scale: retrieval pipelines, grounding sources, tool data and the event histories that let agents reason over our knowledge graph. You will work hand in hand with our Customer Risk, Fraud, Knowledge Graph and Screening tribes so the data foundations keep pace with the product and AI roadmap. You will set the technical direction for how we ingest, normalise and merge entity, relationship and event data from millions of public and private sources. You will be the deciding voice on company-wide data architecture decisions, the make-or-buy choices that follow, and our long-term vendor and tooling strategy for the data estate. Our Tech Stack: Our technology stack is designed to run on public cloud architectures, notably AWS and GCP Development is organised around Kotlin and Python for our backend languages and TypeScript/ES6+React for our frontend stack We make substantial use of relational database technologies, notably Postgres, Yugabyte We also use an event-sourced model powered by Kafka for our communication bus and gRPC for our intra-service communication protocol We use modern observability solutions from Grafana Cloud and deploy our code using ArgoCD We have a strong emphasis on engineering excellence and strive to ship the best possible code and the best possible solutions to our customers About you As a Principal Data Engineer with deep impact in a real-time environment, you will bring: Substantial experience designing and operating production-grade data platforms at high scale, whether that is large request volumes, large data volumes, or both. Deep expertise in distributed data systems: streaming (Kafka or similar), batch and ELT/ETL frameworks (Spark, Flink, dbt, Airflow or Argo Workflows), and modern lakehouse or warehouse technologies. Strong production Python experience and awareness of other relevant languages (Java/Kotlin) sufficient to set direction, review code and coach others. Experience designing for cloud (AWS and GCP) and containerised infrastructure (Kubernetes, Docker, ArgoCD). A track record of treating data quality, observability and data contracts as first-class engineering concerns rather than afterthoughts. Strong working understanding of logging, monitoring, alerting and incident management tooling for data systems. Excellent written and verbal communication. You can produce technical documentation that senior leaders and engineers can act on. Ownership of software and data products from inception through to production and long-term operation. A track record of coaching staff, senior and mid-level engineers, and of helping Recruiting improve hiring and onboarding. Nice to have Experience building or operating data systems in financial services, AML, KYC, fraud, regtech or another regulated domain. Familiarity with knowledge graph and entity resolution problems: deduplication, linkage, hierarchies and temporal relationships. Experience supporting ML, LLM and agentic AI workloads, including feature stores, vector stores, retrieval pipelines, tool data and online/offline parity. Experience representing engineering externally at conferences, meet-ups or in technical publications. Benefits: Equity participation in our innovative mission to combat financial crime Unlimited Time Off Policy to promote work-life balance and well-being We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships Opportunities for collaboration and career development with smart, like-minded professionals Annual learning budget to support professional growth A home office budget to support working from home Enhanced parental leave and childcare benefits Life insurance and medical coverage through BUPA, including pre-existing conditions Pension contribution through The People's Pension About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Principal Data Engineer

We are looking for a Senior Manager, Technical Support to lead our global customer support function across two distinct teams: an L1 team of 6 analysts based in Cluj-Napoca, Romania, and a remote L2 team. You will own the operational performance, quality, and development of both teams, and you will be responsible for ensuring that the right work lands at the right level — with L1 handling high-volume, well-defined requests, and L2 owning complex, technical, and escalated cases. This is a senior people leadership role. You will be close to the data and close to your teams, but your primary job is to raise the bar — on quality, on accountability, and on the strategic contribution that support makes to the business. You will set the direction for how both teams operate, how performance is measured, and how support insight is used to drive product and process improvement. We have recently migrated from Zendesk to Pylon as our customer ticketing platform. We do not expect you to have Pylon experience — but we do expect you to be the kind of person who picks up a new system quickly, configures it to work well, and continuously optimises it as the teams’ needs evolve. What We Are Specifically Looking For Four qualities matter most in this hire. They are called out here because they are non-negotiable, and because we want to be transparent about what success looks like. Proven senior people leadership.&nbsp; You have managed managers or led multiple teams, not just individual contributors. You are comfortable holding people accountable, having difficult conversations early, and building a culture where the team knows where it stands and feels supported to grow. This is not a first management role. Using data and AI to drive decisions and accountability.&nbsp; You use data as a matter of habit — to spot trends, quantify problems, and hold others accountable across both teams. You are genuinely curious about AI tools and how they can make the function smarter and faster. You can translate support insight into commercial language — CSAT, churn risk, ARR exposure — and use it to influence Product and Engineering prioritisation, not just report it upward. Structural thinking about L1/L2 operations.&nbsp; You understand how to design the boundary between L1 and L2 — what belongs at each tier, how escalations should flow, and how to prevent L2 from becoming a dumping ground for tickets that L1 should own. You can define and enforce that structure, and you use it to drive efficiency and quality across both teams. Meticulous attention to detail and an uncompromising commitment to world-class customer service.&nbsp; You hold yourself and your team to the highest standard — and that includes the interactions where you fall short. You treat service failures as learning opportunities, not noise to be managed away. You take personal responsibility for quality at every level: you own the post-mortems, you ensure the training follows, and you create an environment where continuous improvement is the expectation, not the exception. You are direct about underperformance and consistent in following through. What You Will Be Doing Team Leadership &amp; Development Lead, coach, and develop both teams: a 6-person L1 team based in Cluj, and a remote L2 team. Each team has distinct operational rhythms and development needs; you will set direction for both. Define and maintain the operational boundary between L1 and L2: what each tier owns, how escalations are triggered and tracked, and how to continuously improve the split as ticket patterns evolve. Set clear performance expectations and hold regular, structured 1:1s — not just check-ins, but genuine conversations about quality of work, individual development, and progression. Actively performance-manage underperformance across both teams: give direct, constructive feedback early, set improvement goals, and follow through. Both teams should always know where they stand. Create structured development paths so analysts and engineers at both levels can grow in capability and take on greater ownership over time, including preparing the strongest performers for step-up opportunities. Take ownership of service failures: when the team falls short of the standard, ensure that root cause is understood, feedback is given directly, and the lesson is embedded — not absorbed quietly. Maintain a continuous training programme for both teams: identify knowledge gaps proactively through ticket QA, CSAT data, and 1:1s, and ensure targeted training is in place to close them. Training is a standing operational responsibility, not an occasional event. Build a culture of accountability, curiosity, and customer empathy across both teams, where quality of work is taken personally and ownership of outcomes is the norm. Partner with Singapore-based coverage to ensure genuine follow-the-sun continuity for our global customer base. L2: Automation, AI &amp; Process Optimisation In addition to handling complex and escalated cases, the L2 team owns a distinct and forward-looking remit: Design and implement automations that reduce manual effort and improve throughput across the support function — at both L1 and L2. Build and maintain AI skills to accelerate resolution of repetitive or high-volume query types, continuously refining them as ticket patterns evolve. Share automation and AI tooling with the L1 team where appropriate — L2 should be an engine for capability uplift across the whole function, not just their own queue. Document automation logic, decision rules, and AI skill parameters clearly so that improvements are sustainable and not dependent on individual knowledge. Operational Excellence Own day-to-day ticket operations across both tiers: triage, prioritisation, escalation, and resolution. Manage the L1/L2 escalation pathway: ensure escalations are well-documented, clearly prioritised, and tracked to resolution without falling into a backlog at L2. Oversee shift operations for the Cluj L1 team and ensure remote L2 coverage is structured and accountable. Own shift handovers and ensure nothing falls through the gap between coverage windows or between tiers. Maintain and improve team playbooks, escalation procedures, and standard operating procedures for both teams. Monitor queue health in real time across both tiers and intervene early when volume, backlog, or SLA trends deteriorate. Set and own measurable targets for reducing Response Time and Resolution Time across both tiers; track progress rigorously and report to leadership on a regular cadence. Tooling &amp; Systems Own the configuration, reporting, and continuous optimisation of Pylon as the primary ticketing platform for both teams. Build and maintain dashboards that give both teams — and leadership — clear visibility of performance, backlog, and trends at each tier. Identify manual or repetitive workflows and drive automation where tools allow, including Pylon’s integration with Slack, Linear, and Jira. Evaluate and pilot new tooling as the support stack evolves, including AI-assisted capabilities for ticket routing, deflection, and workflow guidance. Data, AI &amp; Continuous Improvement Use data to drive decisions: analyse ticket trends across both tiers, identify recurring issues, and surface product or process gaps to Engineering and Product. Leverage AI tools to identify patterns in support volume, predict demand, and proactively address issues before they escalate. Champion root cause analysis over recurring workarounds — push for systemic fixes at the appropriate tier. Track KPIs including CSAT, first reply time, resolution time, backlog ageing, escalation rates, and L1–L2 deflection rates; report regularly to senior stakeholders. Use L2 insight to improve L1 tooling, playbooks, and self-service resources — the two tiers should make each other better. Customer Advocacy &amp; Cross-functional Collaboration Act as the voice of the customer internally, representing support trends — from both tiers — in cross-functional discussions with Product, Engineering, and Customer Success. Hold Product accountable for recurring pain points: quantify the business impact of unresolved issues in terms of CSAT trends, churn risk, and ARR exposure. Support insight should carry commercial weight in product prioritisation discussions. Ensure seamless escalation coordination with the Customer Success team during complex or high-priority customer situations. Champion a self-serve mindset across the function: continuously enhance the online knowledge base, track KB usage and deflection rates alongside ticket trends, and move quickly to address gaps. The goal is fewer avoidable contacts, not just faster responses. Instil a culture of proactive customer communication — over-communication, not radio silence. When customers are waiting, they should hear from us. When issues recur, we should be ahead of them. Set the standard and hold the team to it. Contribute to QBRs and executive updates with data-backed insight on support performance and customer health across both tiers. Incident Response ComplyAdvantage has a formal, well-established incident response plan for major service disruptions. Customer-facing communications during incidents are owned separately. The Senior Manager’s responsibility is process adherence and measurement across both teams. Ensure both teams follow established incident response procedures consistently and without delay when disruptions occur. Act as the support-side point of contact during incidents, coordinating with the responsible individual for customer communications and with Engineering for resolution updates. Maintain clear visibility of incident-related ticket volume, SLA impact, and team response times across both tiers throughout. Contribute to post-incident reviews from the support perspective; ensure any process gaps or training needs identified are addressed. Use incident data to monitor recurring disruption patterns and surface systemic risks to Product and Engineering. About You We are looking for someone who combines operational rigour with genuine passion for customer outcomes and team development. You have operated at a senior manager level — with real accountability for performance, development, and operational decisions across multiple teams or tiers — not someone stepping into a multi-team leadership role for the first time. Experience 4+ years of experience in technical or customer support, with at least 2–3 years in a management role with direct accountability for multiple teams or a tiered support function (L1/L2 experience strongly preferred). Demonstrated track record of performance managing individuals and, ideally, team leads: setting expectations, delivering feedback, running improvement processes, and making difficult calls. Proven experience managing distributed or remote teams, ideally across time zones. Hands-on experience defining and operating a tiered support model — including ownership of the L1/L2 boundary, escalation design, and cross-tier quality standards. Hands-on experience configuring, reporting on, and optimising ticketing or CRM platforms (Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar — Pylon experience not required but fast learning is essential). Experience working in a B2B SaaS environment, preferably supporting technical or compliance-adjacent products. Skills &amp; Mindset Sharp eye for detail — you notice when something is off before it becomes a problem, and you hold the line on quality even when it’s inconvenient. Data-driven: comfortable pulling reports, spotting trends across tiers, and using insight to guide decisions rather than gut feel alone. Genuine enthusiasm for AI tools and automation — you actively look for ways to work smarter, not just harder. Able to translate support data into commercial language: CSAT, churn risk, ARR impact — and use it to influence stakeholders beyond the support function. Strong written and verbal communication skills in English; able to write clear, empathetic customer-facing responses and crisp internal escalations. Calm under pressure and decisive when it matters: able to triage competing priorities and keep both teams focused. A genuine developer of people — patient, direct, and invested in bringing out the best in those around you at both tiers. You find it rewarding when someone improves, and unacceptable when standards slip without consequence. Collaborative and low-ego — you work well with Engineering, Product, and Customer Success without needing to own the credit. Comfortable managing across geographies and working styles; experience with distributed or hybrid team structures is important in this role. What’s in it for you? Equity as we want you to have a part of what we are building Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve Annual learning budget (prorated based on start date) to drive your performance and career development&nbsp; About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Senior Technical Support Manager

We are looking for a Senior Manager, Technical Support to lead our global customer support function across two distinct teams: an L1 team of 6 analysts based in Cluj-Napoca, Romania, and a remote L2 team. You will own the operational performance, quality, and development of both teams, and you will be responsible for ensuring that the right work lands at the right level — with L1 handling high-volume, well-defined requests, and L2 owning complex, technical, and escalated cases. This is a senior people leadership role. You will be close to the data and close to your teams, but your primary job is to raise the bar — on quality, on accountability, and on the strategic contribution that support makes to the business. You will set the direction for how both teams operate, how performance is measured, and how support insight is used to drive product and process improvement. We have recently migrated from Zendesk to Pylon as our customer ticketing platform. We do not expect you to have Pylon experience — but we do expect you to be the kind of person who picks up a new system quickly, configures it to work well, and continuously optimises it as the teams’ needs evolve. What We Are Specifically Looking For Four qualities matter most in this hire. They are called out here because they are non-negotiable, and because we want to be transparent about what success looks like. Proven senior people leadership.&nbsp; You have managed managers or led multiple teams, not just individual contributors. You are comfortable holding people accountable, having difficult conversations early, and building a culture where the team knows where it stands and feels supported to grow. This is not a first management role. Using data and AI to drive decisions and accountability.&nbsp; You use data as a matter of habit — to spot trends, quantify problems, and hold others accountable across both teams. You are genuinely curious about AI tools and how they can make the function smarter and faster. You can translate support insight into commercial language — CSAT, churn risk, ARR exposure — and use it to influence Product and Engineering prioritisation, not just report it upward. Structural thinking about L1/L2 operations.&nbsp; You understand how to design the boundary between L1 and L2 — what belongs at each tier, how escalations should flow, and how to prevent L2 from becoming a dumping ground for tickets that L1 should own. You can define and enforce that structure, and you use it to drive efficiency and quality across both teams. Meticulous attention to detail and an uncompromising commitment to world-class customer service.&nbsp; You hold yourself and your team to the highest standard — and that includes the interactions where you fall short. You treat service failures as learning opportunities, not noise to be managed away. You take personal responsibility for quality at every level: you own the post-mortems, you ensure the training follows, and you create an environment where continuous improvement is the expectation, not the exception. You are direct about underperformance and consistent in following through. What You Will Be Doing Team Leadership &amp; Development Lead, coach, and develop both teams: a 6-person L1 team based in Cluj, and a remote L2 team. Each team has distinct operational rhythms and development needs; you will set direction for both. Define and maintain the operational boundary between L1 and L2: what each tier owns, how escalations are triggered and tracked, and how to continuously improve the split as ticket patterns evolve. Set clear performance expectations and hold regular, structured 1:1s — not just check-ins, but genuine conversations about quality of work, individual development, and progression. Actively performance-manage underperformance across both teams: give direct, constructive feedback early, set improvement goals, and follow through. Both teams should always know where they stand. Create structured development paths so analysts and engineers at both levels can grow in capability and take on greater ownership over time, including preparing the strongest performers for step-up opportunities. Take ownership of service failures: when the team falls short of the standard, ensure that root cause is understood, feedback is given directly, and the lesson is embedded — not absorbed quietly. Maintain a continuous training programme for both teams: identify knowledge gaps proactively through ticket QA, CSAT data, and 1:1s, and ensure targeted training is in place to close them. Training is a standing operational responsibility, not an occasional event. Build a culture of accountability, curiosity, and customer empathy across both teams, where quality of work is taken personally and ownership of outcomes is the norm. Partner with Singapore-based coverage to ensure genuine follow-the-sun continuity for our global customer base. L2: Automation, AI &amp; Process Optimisation In addition to handling complex and escalated cases, the L2 team owns a distinct and forward-looking remit: Design and implement automations that reduce manual effort and improve throughput across the support function — at both L1 and L2. Build and maintain AI skills to accelerate resolution of repetitive or high-volume query types, continuously refining them as ticket patterns evolve. Share automation and AI tooling with the L1 team where appropriate — L2 should be an engine for capability uplift across the whole function, not just their own queue. Document automation logic, decision rules, and AI skill parameters clearly so that improvements are sustainable and not dependent on individual knowledge. Operational Excellence Own day-to-day ticket operations across both tiers: triage, prioritisation, escalation, and resolution. Manage the L1/L2 escalation pathway: ensure escalations are well-documented, clearly prioritised, and tracked to resolution without falling into a backlog at L2. Oversee shift operations for the Cluj L1 team and ensure remote L2 coverage is structured and accountable. Own shift handovers and ensure nothing falls through the gap between coverage windows or between tiers. Maintain and improve team playbooks, escalation procedures, and standard operating procedures for both teams. Monitor queue health in real time across both tiers and intervene early when volume, backlog, or SLA trends deteriorate. Set and own measurable targets for reducing Response Time and Resolution Time across both tiers; track progress rigorously and report to leadership on a regular cadence. Tooling &amp; Systems Own the configuration, reporting, and continuous optimisation of Pylon as the primary ticketing platform for both teams. Build and maintain dashboards that give both teams — and leadership — clear visibility of performance, backlog, and trends at each tier. Identify manual or repetitive workflows and drive automation where tools allow, including Pylon’s integration with Slack, Linear, and Jira. Evaluate and pilot new tooling as the support stack evolves, including AI-assisted capabilities for ticket routing, deflection, and workflow guidance. Data, AI &amp; Continuous Improvement Use data to drive decisions: analyse ticket trends across both tiers, identify recurring issues, and surface product or process gaps to Engineering and Product. Leverage AI tools to identify patterns in support volume, predict demand, and proactively address issues before they escalate. Champion root cause analysis over recurring workarounds — push for systemic fixes at the appropriate tier. Track KPIs including CSAT, first reply time, resolution time, backlog ageing, escalation rates, and L1–L2 deflection rates; report regularly to senior stakeholders. Use L2 insight to improve L1 tooling, playbooks, and self-service resources — the two tiers should make each other better. Customer Advocacy &amp; Cross-functional Collaboration Act as the voice of the customer internally, representing support trends — from both tiers — in cross-functional discussions with Product, Engineering, and Customer Success. Hold Product accountable for recurring pain points: quantify the business impact of unresolved issues in terms of CSAT trends, churn risk, and ARR exposure. Support insight should carry commercial weight in product prioritisation discussions. Ensure seamless escalation coordination with the Customer Success team during complex or high-priority customer situations. Champion a self-serve mindset across the function: continuously enhance the online knowledge base, track KB usage and deflection rates alongside ticket trends, and move quickly to address gaps. The goal is fewer avoidable contacts, not just faster responses. Instil a culture of proactive customer communication — over-communication, not radio silence. When customers are waiting, they should hear from us. When issues recur, we should be ahead of them. Set the standard and hold the team to it. Contribute to QBRs and executive updates with data-backed insight on support performance and customer health across both tiers. Incident Response ComplyAdvantage has a formal, well-established incident response plan for major service disruptions. Customer-facing communications during incidents are owned separately. The Senior Manager’s responsibility is process adherence and measurement across both teams. Ensure both teams follow established incident response procedures consistently and without delay when disruptions occur. Act as the support-side point of contact during incidents, coordinating with the responsible individual for customer communications and with Engineering for resolution updates. Maintain clear visibility of incident-related ticket volume, SLA impact, and team response times across both tiers throughout. Contribute to post-incident reviews from the support perspective; ensure any process gaps or training needs identified are addressed. Use incident data to monitor recurring disruption patterns and surface systemic risks to Product and Engineering. About You We are looking for someone who combines operational rigour with genuine passion for customer outcomes and team development. You have operated at a senior manager level — with real accountability for performance, development, and operational decisions across multiple teams or tiers — not someone stepping into a multi-team leadership role for the first time. Experience 4+ years of experience in technical or customer support, with at least 2–3 years in a management role with direct accountability for multiple teams or a tiered support function (L1/L2 experience strongly preferred). Demonstrated track record of performance managing individuals and, ideally, team leads: setting expectations, delivering feedback, running improvement processes, and making difficult calls. Proven experience managing distributed or remote teams, ideally across time zones. Hands-on experience defining and operating a tiered support model — including ownership of the L1/L2 boundary, escalation design, and cross-tier quality standards. Hands-on experience configuring, reporting on, and optimising ticketing or CRM platforms (Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar — Pylon experience not required but fast learning is essential). Experience working in a B2B SaaS environment, preferably supporting technical or compliance-adjacent products. Skills &amp; Mindset Sharp eye for detail — you notice when something is off before it becomes a problem, and you hold the line on quality even when it’s inconvenient. Data-driven: comfortable pulling reports, spotting trends across tiers, and using insight to guide decisions rather than gut feel alone. Genuine enthusiasm for AI tools and automation — you actively look for ways to work smarter, not just harder. Able to translate support data into commercial language: CSAT, churn risk, ARR impact — and use it to influence stakeholders beyond the support function. Strong written and verbal communication skills in English; able to write clear, empathetic customer-facing responses and crisp internal escalations. Calm under pressure and decisive when it matters: able to triage competing priorities and keep both teams focused. A genuine developer of people — patient, direct, and invested in bringing out the best in those around you at both tiers. You find it rewarding when someone improves, and unacceptable when standards slip without consequence. Collaborative and low-ego — you work well with Engineering, Product, and Customer Success without needing to own the credit. Comfortable managing across geographies and working styles; experience with distributed or hybrid team structures is important in this role. What’s in it for you? Equity participation in our innovative mission to combat financial crime Unlimited Time Off Policy to promote work-life balance and well-being We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships Opportunities for collaboration and career development with smart, like-minded professionals Annual learning budget to support professional growth A home office budget to support working from home Enhanced parental leave and childcare benefits Life insurance and medical coverage through BUPA, including pre-existing conditions Pension contribution through The People's Pension About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Technical Account Manager, Platform Migration&nbsp; About the Role We’re seeking customer-centric Technical Account Managers to lead strategic customer transitions onto our next-generation Mesh platform. In this role, you’ll own a portfolio of high-value, high-complexity customers through migration and long-term platform adoption, acting as a trusted technical advisor during a critical transformation period. You’ll work directly with customer technical and operational teams to remove migration blockers, optimize integrations, and ensure successful adoption of our modern compliance platform. This role combines hands-on technical problem solving with strategic customer ownership, making it ideal for individuals who enjoy working at the intersection of technology, delivery, and customer success. This role is initially aligned to a strategic platform migration initiative over the next 12–18 months, with a clear long-term path within Technical Account Management and Customer Experience as customer ownership expands beyond migration delivery. This role reports into our Professional Services organization and is part of our Technical Account Management team. What You'll Do Customer Ownership &amp; Technical Advisory Own a portfolio of strategic customer relationships through migration and post-migration adoption Serve as the primary technical advisor for customers adopting the Mesh platform Drive technical health, adoption, and platform optimization following migration completion Conduct technical discovery sessions to understand customer architectures, operational workflows, and migration blockers Partner closely with customer engineering, operations, and compliance teams to deliver successful technical outcomes Act as the technical liaison between customers and internal Product, Engineering, and Customer teams Build trusted relationships with customer stakeholders by providing pragmatic, solution-oriented guidance throughout the migration journey Platform Migration &amp; Technical Execution Lead end-to-end technical migrations from legacy products to our modern Mesh platform Develop script-based workarounds and lightweight integration logic to bridge gaps between customer systems and our APIs Troubleshoot technical integration, configuration, and adoption challenges across complex customer environments Work closely with customer engineering teams to minimize disruption and optimize implementation timelines Document migration patterns, reusable tooling, and scalable delivery processes to accelerate future platform transitions Provide hands-on technical support during migration planning, execution, and post-migration validation Support data mapping, transformation, and workflow modernization activities during platform transitions Success in this role is measured not only by successful migration execution, but by long-term customer adoption, technical health, and platform value realization. What You Bring Required 3+ years in a customer-facing technical role such as Technical Account Manager, Solutions Engineer, Implementation Engineer, Technical Consultant, or similar Experience working with APIs, integrations, and modern SaaS platforms Scripting experience in Python, JavaScript, or similar languages Experience supporting data migrations, platform transitions, or systems integration projects Ability to troubleshoot API workflows, JSON/XML payloads, and technical configuration issues Familiarity with automation tooling and AI-assisted workflows, including practical exposure to LLM-enabled systems Strong problem-solving skills with a pragmatic, customer-first mindset Excellent communication skills with the ability to explain complex technical concepts to technical and non-technical audiences Comfortable operating autonomously in fast-moving environments with evolving requirements Highly Valued Experience in RegTech, FinTech, or compliance technology environments Familiarity with transaction monitoring, customer screening, or identity verification workflows Experience supporting SaaS modernization or legacy platform migration initiatives Data transformation or workflow automation experience Prior experience in Technical Account Management, Professional Services, or customer-facing technical consulting roles Why This Role Matters This role is part of a high-visibility strategic initiative that directly supports our platform transformation and long-term growth strategy. You’ll play a critical role in helping customers modernize their compliance operations while shaping how we scale platform migrations across the business. In this role, you’ll: Work on a high-impact, executive-sponsored strategic initiative Remove critical technical barriers that unlock customer adoption and revenue growth Leverage automation and AI-assisted workflows to scale delivery and customer outcomes Build deep expertise in modern financial crime compliance technology Collaborate across Product, Engineering, Commercial, Customer Success, and Professional Services teams Help define the future operating model for customer platform adoption at ComplyAdvantage Benefits: Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy. A work-life balance and focus on our well-being is critical&nbsp; Budget to set up your home office upon joining Annual learning budget to drive your performance and career development Comprehensive Private Health Insurance through Advancecare Work from anywhere policy up to 90 days during the year The base salary range for this role is 42,000 - 51,000 EUR + bonus, equity&nbsp;and benefits. The actual pay may vary based on factors such as location, experience, and skills.About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

We are looking for a Technical Support Analyst to join our Singapore team as our second analyst in the region, strengthening our APAC presence and ensuring our customers across the Asia-Pacific time zone receive fast, expert, and genuinely helpful support. This is an L1 role: you will be the first point of contact for our customers, handling inbound support requests across our product suite, triaging and resolving issues where you can, and escalating thoughtfully where you cannot. You will work closely with our L2 team and with Customer Success to ensure no customer is left waiting and no issue falls through the gap. We are a fintech company on a mission to fight financial crime. Our platform uses AI, machine learning, and big data to help compliance teams at over 1,300 customers across 75+ countries work faster and more accurately. The problems our customers bring to support are real, operational, and often time-sensitive — and how quickly and how well we respond has a direct impact on their day-to-day operations. Support is not a back-office function: it is a critical touchpoint that connects our customers to our Data, Research, Business Information, Product, and Engineering teams. Speed of response and quality of resolution are both non-negotiable. You are fluent in both English and Mandarin, which will allow you to support our growing base of Mandarin-speaking customers directly and without friction. &nbsp; What You Will Be Doing Customer Support &amp; Ticket Management Serve as the first point of contact for inbound support requests from ComplyAdvantage customers across the APAC region, primarily via our ticketing platform (Pylon) and email. Triage all incoming tickets accurately and promptly: assess the nature of each request, categorise it correctly, and either take ownership and respond directly, or route to the relevant internal team — Data, Research, Business Information, Customer Success, Implementation, Product, Engineering, or L2 — with clear context and correct prioritisation. Resolve L1 issues independently to a high standard, with a strong first-contact resolution rate as a personal benchmark. When escalating or routing, provide thorough handover notes so that the receiving team has everything they need and the customer never has to repeat themselves. Keep customers informed at every stage — proactive updates, not radio silence. If something is taking longer than expected, the customer should hear from you before they chase. Follow up on resolved tickets to confirm the customer is satisfied and the issue has not recurred. Take personal ownership of your performance against key metrics: First Response Time, Response Time, Resolution Time, and CSAT scores. These are not just team targets — they reflect the quality of your individual work and are reviewed regularly. Flag proactively when your queue is at risk of breaching SLAs, rather than waiting for a breach to happen. Support Mandarin-speaking customers directly in their preferred language, providing the same quality of service as English-language interactions. Product Knowledge &amp; Customer Education Develop and maintain a deep, working knowledge of the ComplyAdvantage product suite, including how customers use the platform to manage compliance and financial crime risk. Proactively identify opportunities to educate customers on product features, best practices, and self-serve resources that will reduce future friction. Contribute to and maintain the team knowledge base: when you resolve an issue that is not yet documented, write it up. A well-maintained KB reduces repeat tickets for everyone. Stay current with product updates, new features, and known issues so that your support is always accurate and up to date. Quality &amp; Continuous Improvement Take ownership of the quality of your own work: re-read your responses before sending, check that the solution actually addresses the customer’s problem, and never send a holding response when a substantive one is possible. Participate actively in team QA processes: review flagged tickets with an open mind, apply feedback, and share learnings with colleagues. Identify recurring issues or patterns in your ticket queue and surface them to the Senior Manager and the L2 team — support insight should drive product and process improvement. Contribute to the continuous improvement of L1 playbooks, response templates, and escalation procedures. Engage with AI tools and workflow automation as they are introduced — look for ways to work smarter and handle volume without sacrificing quality. Information Security &amp; Data Handling Our customers are highly regulated financial institutions. The data we handle is sensitive, and the consequences of a data breach — for our customers and for ComplyAdvantage — are serious. Information security is not a background consideration; it is a core part of how this role is performed. Handle all customer data, including PII, with the highest level of care. Never share, expose, or transmit customer data outside of approved channels and processes. Follow ComplyAdvantage data handling policies and information security best practices at all times — in ticket responses, in internal communications, and in how you use and store information. Apply meticulous attention to detail when drafting responses: check that you are replying to the right customer, referencing the right account, and sharing only information the recipient is authorised to receive. Escalate any suspected data breach, accidental disclosure, or security concern immediately and without hesitation — speed of reporting matters. Complete all mandatory information security training and stay current with policy updates as they are issued. Cross-functional Collaboration Work closely with the L2 team, and collaborate regularly with Data, Research, Business Information, Customer Success, Implementation, Product, and Engineering teams to ensure smooth escalation, resolution, and feedback loops. Collaborate with the Customer Success team to flag at-risk customers, recurring pain points, and opportunities to improve the customer experience. Share customer feedback and product issues with Product and Engineering teams through the appropriate channels, with enough context to be actionable. Coordinate with the Singapore office and the wider APAC team to ensure coverage continuity and consistent service quality across the region. &nbsp; About You Experience 1–3 years of experience in a customer-facing technical support or helpdesk role, ideally in a B2B SaaS environment. Fluent in English and Mandarin — written and spoken — to a professional standard. This is a firm requirement for this role. Experience using a ticketing or case management platform (Zendesk, Freshdesk, Intercom, or similar; Pylon experience not required). Comfortable working with technical concepts: REST APIs, database queries, and web-based platforms. You do not need to be an engineer, but you should be able to follow technical documentation and understand what a customer is describing when they reference an API error or a data discrepancy. Familiarity with tools such as Jira, Confluence, and GitLab is a plus. Experience in or exposure to the compliance, fintech, or financial services sector is an advantage but not required. Skills &amp; Mindset Meticulous attention to detail — you notice when something does not look right, and you do not send a response you are not confident in. Strong written communication skills in both English and Mandarin: clear, professional, empathetic, and concise. Genuinely customer-focused: you find it satisfying to solve someone’s problem well, and you find it uncomfortable when a customer is left waiting or under-served. A proactive communicator — you update customers before they chase, flag issues before they escalate, and share knowledge rather than hoarding it. Calm and effective under pressure: able to manage a busy queue, prioritise competing demands, and stay composed when customers are frustrated. Collaborative and low-ego: you ask for help when you need it, and you share what you know with the team. Curious about technology and keen to develop your product knowledge over time. Comfortable working in a distributed team across time zones, with colleagues in London, Lisbon, Cluj, and New York. What's in it for you? Equity, as we want you to have a part of what we are building Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keep us performing at our best Access to our Employee Assistance Programme to support you and your family’s well-being Medical Insurance, including enhanced Dental and Vision support Annual learning budget to drive your performance and career development Budget to set up your home office upon joining About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

Technical Support Analyst

What you will be doing:&nbsp; We are looking for driven, talented Software Engineers to help us build our SaaS-based anti-money laundering solutions, which help organizations fight financial crime! We are building cutting-edge solutions that help reveal the truth for a safer world and stop money from ending up in the hands of criminals.&nbsp; As a Software Engineer, you will:&nbsp; &nbsp; Write new features that enable orchestration of complex workflows in our platform as well as large scale data migrations Join one of our scrum teams and help us make the right technical and architectural decisions as we evolve and scale our systems. As a team member, we will look to you to sometimes take a lead in these discussions and bring your own ideas as well as solicit and incorporate ideas from others in the team Write tests, and take ownership of the systems that ensure the quality of our cod Be working alongside our ML engineers, data scientists, and other software engineers within the tribe Our Tech Stack: Our technology stack is designed to run on public cloud architectures, notably AWS and GCP Development is organised around Kotlin and Python for our backend languages and TypeScript/ES6+React for our frontend stack We make substantial use of relational database technologies, notably Postgres and also use of large scale noSQL technologies such as Cassandra We also use an event-sourced model powered by Kafka for our communication bus and gRPC for our intra-service communication protocol For our data and AI teams, experience of machine learning development and very large scale columnar data stores (e.g. Apache HBase, Databricks) is key, as well as experience of large scale data streaming technologies such as Apache Spark, graph databases (e.g. Neo4j, AWS Neptune, TigerGraph) We use modern observability solutions built on Grafana Cloud, and deploy our code using ArgoCD About you: As a Software Engineer, you will have At least 2 years experience writing production-grade Kotlin or Java based applications Awareness of a range of languages and paradigms, with the ability to share knowledge Experience with high scale applications such as APIs dealing with large request volumes, or data processing pipelines Experience with containerisation and cloud infrastructure Ownership of software from idea inception to production Experience working with tooling for testing, build and deployment pipelines (setting it up is a plus)&nbsp; Working understanding of logging, monitoring and alerting tooling (setting it up is a plus) Good communication and written skills including experience producing technical documentation Nice to haves It would be nice if you had experience working in a multi-disciplinary team (ML Engineers, SREs, Product) Worked in an agile environment and have experience in pair programming Education: BSc/BA degree in computer science, engineering or related discipline OR relevant years of experience in required skills. What’s in it for you?&nbsp; Equity as we want you to have a part of what we are building&nbsp; Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best&nbsp; We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships You will also get a new starter budget to kit out your home office&nbsp; Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve Annual learning budget (prorated based on start date) to drive your performance and career development The base salary range for this role is 48000 - 60,000 EUR + equity and benefits. The actual pay may vary based on factors such as location, experience, and skills.About us: Our mission is to empower every business to eliminate financial crime.&nbsp; By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust. More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff. ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;complyadvantage.com.

We are looking for a driven and experienced Site Reliability Engineering Manager to join our innovative Tech Team. You will lead and empower a team of SREs, partnering closely with Engineering, Product, and Security to ensure our platforms are resilient, scalable, and secure. You will play a key role in shaping reliability strategy, improving system performance, and embedding best practices in observability, incident management, and automation to support the delivery of high-impact solutions in the fight against financial crime.
As a Site Reliability Engineering (SRE) Manager, you will:
<ul>
<li>Take ownership of your team, being responsible for current team members’ growth and development, plus hiring and onboarding new team members</li>
<li>Create a positive environment where your team members thrive to deliver the best outcomes and innovations</li>
<li>Be a role model for your team, mentoring and coaching them, whilst having a learning mindset yourself, being open to new ideas and technologies</li>
<li>Within the context of our broader technology vision, set the direction for your team and take accountability for tech decisions&nbsp;</li>
<li>Use your specific experience working with cloud systems to input into technical decision-making</li>
<li>Work with other stakeholders across engineering to ensure the systems and services your team provides meet the needs of your internal customers</li>
<li>Collaborate, both within your team and across the tribe to ensure your team’s implementation meets industry standards</li>
</ul>
The role reports to the Director of Infrastructure. You’ll be managing a team of Engineers focused on the provision and support of our Stateful / Data layer technologies powering all of our services, both in development and production. The main technologies we use are YugaByte (sharded Postgres), Kafka (via Strimzi), Elasticsearch (via ECK), Redis and Spark/data warehousing on GCP and AWS using their PaaS systems. As the technology stack underpins all other engineering work, a collaborative mindset is a must.
Our tech stack:
ComplyAdvantage is fully cloud-based, with a modern kubernetes-focused tech stack. All compute workloads run in Kubernetes, with clusters in multiple regions to support the needs of our global client base. Our production services are multi-cloud by design and are currently hosted in AWS and GCP.
We make heavy use of Terraform and Helm to define our infrastructure and services, and lean heavily on GitOps paradigms - production and non-production environments are defined in git and changes to these environments (both cloud infrastructure and Kubernetes applications) are managed via git.
ArgoCD is our tool of choice for controlling our deployments, and paired with our Istio mesh, allows us for advanced deployment patterns used by our development teams such a progressive rollouts. Our observability stack consists of Grafana Cloud, along with some on-prem Mimir, amongst others. We focus on Open Telemetry for application metrics, with SLO and metric driven alerting at all levels, from Cloud infra through to application performance.
Across the wider Technology team, teams build and release containerised applications to support the wide array of activities that our teams are engaged in - from developing low latency client-facing APIs, to machine learning models and data processing pipelines.
About you:
As an Site Reliability Engineering (SRE) Manager, you will
<ul>
<li>Have experience of managing and growing high performing engineering teams</li>
<li>Have experience with Kubernetes and Terraform</li>
<li>Have experience hosting microservices-based architectures</li>
<li>Have experience of working with cloud native architectures (AWS and GCP are preferred)</li>
<li>Have good communication and writing skills including experience writing technical documentation</li>
</ul>
Nice to haves:
<ul>
<li>Experience of working in a start-up/ scale-up environment</li>
<li>Have experience managing observability platforms, whether self-hosted or third party - eg Grafana stack, Datadog, NewRelic</li>
<li>Have experience managing pipeline tools, whether self-hosted or third party - eg CircleCI, ArgoCD, Harness, etc</li>
</ul>
Benefits:
<ul>
<li>Equity participation in our innovative mission to combat financial crime</li>
<li>Unlimited Time Off Policy to promote work-life balance and well-being</li>
<li>We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships</li>
<li>Opportunities for collaboration and career development with smart, like-minded professionals</li>
<li>Annual learning budget to support professional growth</li>
<li>A home office budget to support working from home</li>
<li>Enhanced parental leave and childcare benefits</li>
<li>Life insurance and medical coverage through BUPA, including pre-existing conditions</li>
<li>Pension contribution through The People's Pension</li>
</ul><div class="content-conclusion">About us:
Our mission is to empower every business to eliminate financial crime.&nbsp;
By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust.
More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff.
ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at&nbsp;<a href="http://complyadvantage.com">complyadvantage.com</a>.</div>

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