AudioEye is a leading digital accessibility provider that was founded in 2005. The company specializes in making digital content accessible to individuals with disabilities, ensuring equal access to information and services online. AudioEye's innovative technology and solutions help organizations comply with web accessibility standards and create inclusive online experiences for all users.

About the Team At AudioEye, we believe access to digital content is a fundamental right, not a privilege. Our mission is clear: eliminate every barrier to digital accessibility so that everyone, regardless of ability, can experience the web without limitations. We are a team of passionate problem-solvers who are driven by purpose and impact. Every challenge we tackle moves us closer to a future where creating accessible experiences is the standard. If you’re looking for meaningful work where you can drive real change, influence how people with disabilities experience the internet, and be part of a mission that matters, AudioEye is the place for you. &nbsp; About the Role The Senior Partner Manager is responsible for managing and nurturing relationships with our largest partners. To be successful in this role, the Senior Partner Manager will focus on driving account growth and ensuring partner success from pre-sales support and onboarding through implementation and ongoing partnership development. This role will proactively identify opportunities for expansion of services with both new and existing partners, strengthening and growing our strategic relationships. &nbsp; How you’ll Contribute:&nbsp; Drive success for existing partners by identifying opportunities to expand and strengthen the partnership&nbsp; Maintain or increase partner renewal rates by delivering exceptional support, identifying growth opportunities, and ensuring partners achieve their business goals&nbsp; Expand revenue opportunities through strategic service expansion&nbsp; Influence future customer lifetime value through higher product adoption and customer satisfaction Drive new business growth by fostering&nbsp; greater advocacy and referenceability Manage partner success activities including onboarding, ongoing maintenance &amp; monitoring, training, professional services, customer support, renewals, expansion, advocacy, GTM initiatives &nbsp; Who you are:&nbsp; Bachelor’s degree or equivalent experience 4 years of experience in a similar role, ideally combining post sale and sales experience Passion for improving operational efficiencies and solving problems creatively Ability to influence others through persuasion, negotiation, and consensus-building Strong empathy for customers paired with a passion for revenue growth and business impact Analytical, process-oriented mindset with a commitment to continuous learning and improvement Enthusiastic and creative collaborator &nbsp;with the ability to inspire others Experience with web commerce, web/mobile applications Strong knowledge of usability principles, universal design and techniques Proven success in fast paced start-up environments, balancing multiple priorities with acute attention to detail Enjoys building, growing, and expanding partnerships with large complex partners, skilled in generating and maintaining multi-level partner/client relationships Self-starter with a strong sense of ownership and accountability&nbsp; &nbsp; Our Values: Relentlessly Prioritize the Customer Own Outcomes Be Straightforward Act Now &amp; Iterate Grit Decide with Data&nbsp; Hire and Develop A Players Be Coachable Organize and Plan Expect and Embrace Change &nbsp; Benefits and Perks: Work with a talented but humble team Competitive compensation and equity Weekly paid family meal 401k, medical, dental, and vision insurance Flexible and Generous PTO Policy: If you feel you need a break to recharge, we encourage you to take it! 15.5 company-paid holidays including Juneteenth, MLK Day&nbsp;and a 1-week company shut down To support remote work conditions, AudioEye provides each employee a one-time stipend of $300&nbsp; We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All AudioEye recruiting email communications will always come from the&nbsp;@greenhouse.io domain&nbsp;or&nbsp;audioeye.com. Any outreach claiming to be from AudioEye via other sources should be ignored. Equal Opportunity Employer:&nbsp;We embrace equal employment opportunity. AudioEye is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We welcome and encourage applications from candidates of all backgrounds, abilities, and seek to ensure that all candidates have the opportunity to showcase their skills and qualifications during the hiring process. Please email accommodations@audioeye.com if you require an accommodation.&nbsp; Notice to Staffing Agencies:&nbsp;It is our policy that any and all contact with third party staffing vendors come through our Talent Acquisition department directly. We have established a preferred network of staffing partners that we engage with if and when we deem necessary. We ask that staffing agencies refrain from contacting our executives, hiring managers, or employees directly. Unsolicited resumes and inquiries will not be considered or responded to. Thank you for your understanding and cooperation.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;

Senior Partner Account Manager

About the Team At AudioEye, we believe access to digital content is a fundamental right, not a privilege. Our mission is clear: eliminate every barrier to digital accessibility so that everyone, regardless of ability, can experience the web without limitations. We are a team of passionate problem-solvers who are driven by purpose and impact. Every challenge we tackle moves us closer to a future where creating accessible experiences is the standard. If you’re looking for meaningful work where you can drive real change, influence how people with disabilities experience the internet, and be part of a mission that matters, AudioEye is the place for you. &nbsp; About the Role The Senior Enterprise Account Manager is a tech-savvy, detail-oriented B2B SaaS professional responsible for driving customer success across the full client lifecycle. This role focuses on building strong relationships with AudioEye’s Enterprise and mid-market customers, understanding their business objectives, and ensuring they realize maximum value from AudioEye’s products and services. The Senior Enterprise Account Manager serves as the primary point of contact for assigned accounts, overseeing onboarding and ensuring successful implementation. The ideal candidate is collaborative, results-driven, and customer-centric, with the ability to work closely with cross-functional teams. Responsibilities include fostering strategic client relationships, conducting regular business reviews, driving renewals and upgrades, and contributing to the overall growth and reputation of AudioEye. &nbsp; How you’ll Contribute:&nbsp; Serve as the lead point of contact and internal stakeholder for all customer account management matters within your customer base Develop trusted advisor relationships with key accounts, key customer stakeholders, and executive sponsors Become an expert in the product and on educating customers on the best practices and benefits Work closely with Growth, Sales, Support, Billing, and other technical teams to ensure an exceptional customer experience Clearly communicate the progress of monthly/quarterly initiatives, updates, goals, and actions to internal and external stakeholders Develop new business opportunities with existing clients and/or identify areas of improvement to drive customer expansion Forecast and track key account metrics around renewal and growth (e.g., quarterly renewal and expansion results, updating CRM) Consistently prepare account success maps, defining the account status and next actions Maintain a revenue base by negotiating and managing account retention and renewal Drive upgrade revenue through increased product adoption, value realization, pushing for customer advocates by going high and wide through customer stakeholder contacts, collaborating with the sales team to identify and grow opportunities within the customer case Be a customer advocate while capturing customer feedback and reporting requests to Product Management &nbsp; Who you are:&nbsp; Bachelor’s degree or equivalent experience 6+ years of experience as a Senior/Enterprise Account Manager&nbsp; Familiar with HTML, JavaScript, and CSS design capabilities Passion for identifying and solving problems Ability to manage influence through persuasion, negotiation, and consensus-building Combined background of post-sale and sales experience Strong empathy for customers AND passion for revenue and growth Analytical and process-oriented mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Experience with web commerce, web/mobile applications&nbsp; Knowledge of usability principles, universal design, and techniques&nbsp; Experience working in fast-paced start-up environments (Ability to balance multiple priorities with acute attention to detail) &nbsp; Our Values: Relentlessly Prioritize the Customer Own Outcomes Be Straightforward Act Now &amp; Iterate Grit Decide with Data&nbsp; Hire and Develop A Players Be Coachable Organize and Plan Expect and Embrace Change &nbsp; Benefits and Perks: Work with a talented but humble team Competitive compensation and equity Weekly paid family meal 401k, medical, dental, and vision insurance Flexible and Generous PTO Policy: If you feel you need a break to recharge, we encourage you to take it! 15.5 company-paid holidays including Juneteenth, MLK Day&nbsp;and a 1-week company shut down To support remote work conditions, AudioEye provides each employee a one-time stipend of $300&nbsp; We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All AudioEye recruiting email communications will always come from the&nbsp;@greenhouse.io domain&nbsp;or&nbsp;audioeye.com. Any outreach claiming to be from AudioEye via other sources should be ignored. Equal Opportunity Employer:&nbsp;We embrace equal employment opportunity. AudioEye is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We welcome and encourage applications from candidates of all backgrounds, abilities, and seek to ensure that all candidates have the opportunity to showcase their skills and qualifications during the hiring process. Please email accommodations@audioeye.com if you require an accommodation.&nbsp; Notice to Staffing Agencies:&nbsp;It is our policy that any and all contact with third party staffing vendors come through our Talent Acquisition department directly. We have established a preferred network of staffing partners that we engage with if and when we deem necessary. We ask that staffing agencies refrain from contacting our executives, hiring managers, or employees directly. Unsolicited resumes and inquiries will not be considered or responded to. Thank you for your understanding and cooperation.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;

Senior Enterprise Account Manager

About the Team At AudioEye, we believe access to digital content is a fundamental right, not a privilege. Our mission is clear: eliminate every barrier to digital accessibility so that everyone, regardless of ability, can experience the web without limitations. We are a team of passionate problem-solvers who are driven by purpose and impact. Every challenge we tackle moves us closer to a future where creating accessible experiences is the standard. If you’re looking for meaningful work where you can drive real change, influence how people with disabilities experience the internet, and be part of a mission that matters, AudioEye is the place for you. &nbsp; About the Role The Enterprise Account Manager is a tech-savvy, detail-oriented B2B SaaS professional responsible for driving customer success across the full client lifecycle. This role focuses on building strong relationships with AudioEye’s Enterprise and mid-market customers, understanding their business objectives, and ensuring they realize maximum value from AudioEye’s products and services. The Enterprise Account Manager serves as the primary point of contact for assigned accounts, overseeing onboarding and ensuring the successful implementation of services. The ideal candidate is collaborative, results-driven, and customer-centric, with the ability to work closely with cross-functional teams. Responsibilities include fostering strategic client relationships, conducting regular business reviews, driving renewals and upgrades, and contributing to the overall growth and reputation of AudioEye. &nbsp; How you’ll Contribute:&nbsp; Serve as the lead point of contact and internal stakeholder for all customer account management matters within your customer base Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors while becoming an expert in the product and educating customers on the best practices and benefits Work closely with Growth, Sales, Support, Billing, and other technical teams to ensure an exceptional customer experience Clearly communicate the progress of monthly/quarterly initiatives, updates, goals, and actions to internal and external stakeholders Develop new business opportunities with existing clients and/or identify areas of improvement to drive customer expansion Forecast and track key account metrics around renewal and growth (e.g., quarterly renewal and expansion results, updating CRM) Consistently prepare account success maps, defining the account status and next actions Maintain a revenue base by negotiating and managing account retention and renewal Drive upgrade revenue through increased product adoption, value realization, pushing for customer advocates by going high and wide through customer stakeholder contacts, collaborating with the sales team to identify and grow opportunities within the customer case Be a customer advocate while capturing customer feedback and reporting requests to Product Management &nbsp; Who you are:&nbsp; Bachelor’s degree or equivalent experience 4+ years of experience as a Senior/Enterprise Account Manager&nbsp; Familiar with HTML, JavaScript, and CSS design capabilities Passion for identifying and solving problems Ability to manage influence through persuasion, negotiation, and consensus-building Combined background of post-sale and sales experience Strong empathy for customers AND passion for revenue and growth Analytical and process-oriented mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Experience with web commerce, web/mobile applications&nbsp; Knowledge of usability principles, universal design, and techniques&nbsp; Experience working in fast-paced start-up environments (Ability to balance multiple priorities with acute attention to detail) &nbsp; Our Values: Relentlessly Prioritize the Customer Own Outcomes Be Straightforward Act Now &amp; Iterate Grit Decide with Data&nbsp; Hire and Develop A Players Be Coachable Organize and Plan Expect and Embrace Change &nbsp; Benefits and Perks: Work with a talented but humble team Competitive compensation and equity Weekly paid family meal 401k, medical, dental, and vision insurance Flexible and Generous PTO Policy: If you feel you need a break to recharge, we encourage you to take it! 15.5 company-paid holidays including Juneteenth, MLK Day&nbsp;and a 1-week company shut down To support remote work conditions, AudioEye provides each employee a one-time stipend of $300&nbsp; We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All AudioEye recruiting email communications will always come from the&nbsp;@greenhouse.io domain&nbsp;or&nbsp;audioeye.com. Any outreach claiming to be from AudioEye via other sources should be ignored. Equal Opportunity Employer:&nbsp;We embrace equal employment opportunity. AudioEye is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We welcome and encourage applications from candidates of all backgrounds, abilities, and seek to ensure that all candidates have the opportunity to showcase their skills and qualifications during the hiring process. Please email accommodations@audioeye.com if you require an accommodation.&nbsp; Notice to Staffing Agencies:&nbsp;It is our policy that any and all contact with third party staffing vendors come through our Talent Acquisition department directly. We have established a preferred network of staffing partners that we engage with if and when we deem necessary. We ask that staffing agencies refrain from contacting our executives, hiring managers, or employees directly. Unsolicited resumes and inquiries will not be considered or responded to. Thank you for your understanding and cooperation.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;

Enterprise Account Manager

About the Team At AudioEye, we believe access to digital content is a fundamental right, not a privilege. Our mission is clear: eliminate every barrier to digital accessibility so that everyone, regardless of ability, can experience the web without limitations. We are a team of passionate problem-solvers who are driven by purpose and impact. Every challenge we tackle moves us closer to a future where creating accessible experiences is the standard. If you’re looking for meaningful work where you can drive real change, influence how people with disabilities experience the internet, and be part of a mission that matters, AudioEye is the place for you. &nbsp; About the Role The Lead, Strategic Account Manager is a tech-savvy, detail-oriented B2B SaaS professional responsible for driving customer success across the full client lifecycle and acting as a leader to SMB account managers. This player-coach role focuses on building strong relationships with AudioEye’s Enterprise and mid-market customers, understanding their business objectives, and ensuring they realize maximum value from AudioEye’s products and services.&nbsp; The Lead, Strategic Account Manager, will aim to quickly take on their book of business and transition into a Lead role within the team, acting as a direct manager for assigned junior Account Managers.&nbsp; This person will lead by example and serve as the primary point of contact for assigned accounts, overseeing onboarding and ensuring successful implementation. The ideal candidate is collaborative, results-driven, and customer-centric, with the ability to work closely with cross-functional teams and contribute to the implementation and documentation of new processes. Responsibilities include fostering strategic client relationships, conducting regular business reviews, driving renewals and upgrades, and contributing to the overall growth and reputation of AudioEye. &nbsp; How you’ll Contribute:&nbsp; Serve as the primary point of contact for assigned accounts, developing trusted advisor relationships with key stakeholders and executive sponsors while educating customers on product best practices and benefits Lead and mentor junior account managers, providing guidance, feedback, and support through 1-on-1s and team meetings Collaborate with management and cross-functional teams (Growth, Sales, Support, Billing, Product) to improve processes, strategies, and customer experience Clearly communicate account progress, initiatives, and goals to internal and external stakeholders Identify opportunities for customer expansion, driving upgrades, adoption, and advocacy in collaboration with the sales team Forecast, track, and report key account metrics, including renewals, expansion, and account health Maintain a strong revenue base through proactive retention and renewal management Capture and communicate customer feedback to Product Management, serving as a customer advocate Conduct regular business reviews and account success planning to define status, priorities, and next actions Develop and execute strategies to maximize customer value and long-term satisfaction Foster a culture of collaboration, accountability, and results within the account management team &nbsp; Who you are:&nbsp; Relevant Bachelor’s degree or equivalent experience 6+ years of experience as a Senior/Enterprise Account Manager or similar role 1+ years of experience as a team Lead or Manager Familiar with HTML, JavaScript, and CSS design capabilities Passion for identifying and solving problems Ability to manage influence through persuasion, negotiation, and consensus-building Combined background of post-sale and sales experience Strong empathy for customers AND passion for revenue and growth Analytical and process-oriented mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Experience with web commerce, web/mobile applications&nbsp; Knowledge of usability principles, universal design, and techniques&nbsp; Experience working in fast-paced start-up environments&nbsp; Ability to balance multiple priorities with acute attention to detail &nbsp; Our Values: Relentlessly Prioritize the Customer Own Outcomes Be Straightforward Act Now &amp; Iterate Grit Decide with Data&nbsp; Hire and Develop A Players Be Coachable Organize and Plan Expect and Embrace Change &nbsp; Benefits and Perks: Work with a talented but humble team Competitive compensation and equity Weekly paid family meal 401k, medical, dental, and vision insurance Flexible and Generous PTO Policy: If you feel you need a break to recharge, we encourage you to take it! 15.5 company-paid holidays including Juneteenth, MLK Day&nbsp;and a 1-week company shut down To support remote work conditions, AudioEye provides each employee a one-time stipend of $300&nbsp; We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All AudioEye recruiting email communications will always come from the&nbsp;@greenhouse.io domain&nbsp;or&nbsp;audioeye.com. Any outreach claiming to be from AudioEye via other sources should be ignored. Equal Opportunity Employer:&nbsp;We embrace equal employment opportunity. AudioEye is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We welcome and encourage applications from candidates of all backgrounds, abilities, and seek to ensure that all candidates have the opportunity to showcase their skills and qualifications during the hiring process. Please email accommodations@audioeye.com if you require an accommodation.&nbsp; Notice to Staffing Agencies:&nbsp;It is our policy that any and all contact with third party staffing vendors come through our Talent Acquisition department directly. We have established a preferred network of staffing partners that we engage with if and when we deem necessary. We ask that staffing agencies refrain from contacting our executives, hiring managers, or employees directly. Unsolicited resumes and inquiries will not be considered or responded to. Thank you for your understanding and cooperation.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;

Lead, Strategic Account Manager

About the Team At AudioEye, we believe access to digital content is a fundamental right, not a privilege. Our mission is clear: eliminate every barrier to digital accessibility so that everyone, regardless of ability, can experience the web without limitations. We are a team of passionate problem-solvers who are driven by purpose and impact. Every challenge we tackle moves us closer to a future where creating accessible experiences is the standard. If you’re looking for meaningful work where you can drive real change, influence how people with disabilities experience the internet, and be part of a mission that matters, AudioEye is the place for you. &nbsp; About the Role The Senior Manager, Program Management – Service Delivery is a strategic and hands-on leader responsible for post-sale delivery operations, owning end-to-end implementation and quality assurance processes to ensure timely, high-quality customer outcomes. This role requires close cross-functional collaboration with Customer Success, Product, Engineering, and Sales to drive customer adoption, program efficiency, and overall satisfaction. &nbsp; How you’ll Contribute:&nbsp; Own and manage post-sale implementation programs, ensuring successful delivery and customer outcomes Establish and monitor key performance indicators, including time-to-value, implementation success rate, adoption metrics, and defect rates Define, implement, and continuously improve post-sale program management processes, workflows, and playbooks. Drive automation, process standardization, and operational improvements across post-sale programs Ensure comprehensive QA and testing processes for customer-facing deliverables Manage complex programs and multiple customer projects, ensuring alignment with scope, timeline, and resources Identify, track, and mitigate program risks and customer escalations Collaborate with cross-functional teams to align implementation objectives with customer success and product strategy Manage and coach a team of Project Management staff to ensure successful and timely delivery &nbsp; Who you are:&nbsp; Minimum of 8 years of program/project management experience in a SaaS post-sale environment, with proven expertise across delivery, customer implementations, and complex software onboarding programs Strong knowledge of QA processes and methodologies, with experience implementing QA frameworks in SaaS delivery Demonstrated ability to manage cross-functional stakeholder relationships and influence outcomes Proven expertise across project management best practices and methodologies, with the ability to tailor approach to stakeholder needs and make transformational changes to team operating procedures in a fast-paced environment Ability to dive deep with hands-on project management while zooming out to implement strategic improvements and drive broader goals and objectives Data-driven with experience using metrics and dashboards to monitor program health and inform decisions Excellent written and verbal communication skills, including customer-facing communication Proficiency with program management tools such as Jira, Asana, or equivalent &nbsp; Our Values: Relentlessly Prioritize the Customer Own Outcomes Be Straightforward Act Now &amp; Iterate Grit Decide with Data&nbsp; Hire and Develop A Players Be Coachable Organize and Plan Expect and Embrace Change &nbsp; Benefits and Perks: Work with a talented but humble team Competitive compensation and equity Weekly paid family meal 401k, medical, dental, and vision insurance Flexible and Generous PTO Policy: If you feel you need a break to recharge, we encourage you to take it! 15.5 company-paid holidays including Juneteenth, MLK Day&nbsp;and a 1-week company shut down To support remote work conditions, AudioEye provides each employee a one-time stipend of $300&nbsp; We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All AudioEye recruiting email communications will always come from the&nbsp;@greenhouse.io domain&nbsp;or&nbsp;audioeye.com. Any outreach claiming to be from AudioEye via other sources should be ignored. Equal Opportunity Employer:&nbsp;We embrace equal employment opportunity. AudioEye is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We welcome and encourage applications from candidates of all backgrounds, abilities, and seek to ensure that all candidates have the opportunity to showcase their skills and qualifications during the hiring process. Please email accommodations@audioeye.com if you require an accommodation.&nbsp; Notice to Staffing Agencies:&nbsp;It is our policy that any and all contact with third party staffing vendors come through our Talent Acquisition department directly. We have established a preferred network of staffing partners that we engage with if and when we deem necessary. We ask that staffing agencies refrain from contacting our executives, hiring managers, or employees directly. Unsolicited resumes and inquiries will not be considered or responded to. Thank you for your understanding and cooperation.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;

Senior Manager, Program Management - Service Delivery

About the Team At AudioEye, we believe access to digital content is a fundamental right, not a privilege. Our mission is clear: eliminate every barrier to digital accessibility so that everyone, regardless of ability, can experience the web without limitations. We are a team of passionate problem-solvers driven by purpose and impact. We're small, scrappy, and proud of it. We move fast, wear multiple hats, and hold each other to a high standard. Every challenge we tackle moves us closer to a future where creating accessible experiences is the standard. If you're looking for meaningful work where you can drive real change, influence how people with disabilities experience the internet, and be part of a mission that matters, AudioEye is the place for you. &nbsp; About the Role The Senior Staff Product Designer will own projects from start to finish, collaborate across disciplines, and work with a cross-functional team committed to making the web accessible to everyone. This role requires someone who can set direction and then execute on it: shaping product strategy one week and shipping production-ready screens the next. If you do your best work on hard, messy problems and know how to bring people along with clear communication, you'll fit right in. &nbsp; How you’ll Contribute: Create meaningful impact by deeply understanding what our customers need and translating that into better experiences Lead projects through the full design lifecycle: partner with PMs and engineers to define problems, explore solutions, test assumptions, ship, and measure Balance near-term constraints with long-term vision, defining what we build now and setting up what comes next Own problems wherever they lead, even when that takes you outside traditional design boundaries Move between strategic design work and hands-on execution. This role requires both, often in the same week Communicate design decisions and trade-offs clearly to cross-functional partners, executives, and stakeholders at every level Help build a culture of creative expression, experimentation, and craft Investigate implementation realities: understand constraints, costs, and technical opportunities before locking in direction Use AI-powered tools to accelerate workflows, explore concepts, and improve team productivity Identify and introduce tools or processes that solve real day-to-day problems Who you are: 8+ years designing and shipping high-quality enterprise experiences, especially in complex, ambiguous problem spaces where the right answer isn't obvious Passionate about the customer's perspective and motivated by real ownership. You simplify complicated problems rather than adding layers to them You don't wait for perfect requirements to make progress Strong as both a strategic thinker and a hands-on executor. You can define a vision and then build it Comfortable taking on work beyond traditional product design: writing PRDs, running user research, contributing to bug bashes, building dashboards to measure engagement Skilled at shipping iterative solutions while keeping long-term product and UX goals in view, with strong attention to usability, visual design, universal design, and content design Proficient in Figma, GitHub/Git/VSCode, Jira, and Heap, plus AI tools like Cursor or Claude Code A strong cross-functional communicator who can align stakeholders and navigate competing priorities without making it a whole thing Experienced partnering with engineering: you review PRs, contribute to design systems, and occasionally make UX-specific front-end improvements yourself Familiar with designing and running user research studies, both generative and evaluative, and using what you learn to sharpen the work Able to build process from scratch, manage concurrent workstreams, and see projects through to completion Portfolio that demonstrates strong visual design and intuitive interactions, with particular depth in data-centric enterprise desktop applications &nbsp; Our Values: Relentlessly Prioritize the Customer Own Outcomes Be Straightforward Act Now &amp; Iterate Grit Decide with Data&nbsp; Hire and Develop A Players Be Coachable Organize and Plan Expect and Embrace Change &nbsp; Benefits and Perks: Work with a talented but humble team Competitive compensation and equity Weekly paid family meal 401k, medical, dental, and vision insurance Flexible PTO Policy 15.5 company-paid holidays including Juneteenth, MLK Day and a 1-week company shut down To support remote work conditions, AudioEye provides each employee a one-time stipend of $300&nbsp; &nbsp; We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All AudioEye recruiting email communications will always come from the @greenhouse.io domain or audioeye.com. Any outreach claiming to be from AudioEye via other sources should be ignored. Equal Opportunity Employer: We embrace equal employment opportunity. AudioEye is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We welcome and encourage applications from candidates of all backgrounds, abilities, and seek to ensure that all candidates have the opportunity to showcase their skills and qualifications during the hiring process. Please email accommodations@audioeye.com if you require an accommodation.&nbsp; &nbsp; Notice to Staffing Agencies:&nbsp; It is our policy that any and all contact with third party staffing vendors come through our Talent Acquisition department directly. We have established a preferred network of staffing partners that we engage with if and when we deem necessary. We ask that staffing agencies refrain from contacting our executives, hiring managers, or employees directly. Unsolicited resumes and inquiries will not be considered or responded to. Thank you for your understanding and cooperation.&nbsp; &nbsp;

Senior Staff Product Designer

About the Team At AudioEye, we believe access to digital content is a fundamental right, not a privilege. Our mission is clear: eliminate every barrier to digital accessibility so that everyone, regardless of ability, can experience the web without limitations. We are a team of passionate problem-solvers who are driven by purpose and impact. Every challenge we tackle moves us closer to a future where creating accessible experiences is the standard. If you’re looking for meaningful work where you can drive real change, influence how people with disabilities experience the internet, and be part of a mission that matters, AudioEye is the place for you. &nbsp; About the Role AudioEye is seeking a Staff-level Software Engineer to join the Platform Engineering team with a deep focus on operational health and reliability. The primary mission is to diagnose and fix foundational issues that cause incidents, slow down deployments, and burden on-call engineers. This role requires someone who thinks like an SRE, operates like a systems engineer, and builds like a software engineer, identifying root causes of operational pain and implementing systemic solutions. The successful candidate will own the technical strategy for our operational posture, set reliability standards, mentor peers in operational thinking, and drive architectural decisions with company-wide impact. This is not a full-time on-call position. This is a strategic platform engineering role focused on making on-call sustainable and incidents rare. &nbsp; How you’ll Contribute:&nbsp; Conduct comprehensive audits of infrastructure, deployment processes, incident patterns, and on-call burden Identify foundational issues causing operational pain: fragile systems, deployment friction, poor observability, and architectural weaknesses Establish baseline metrics for system health and operational efficiency Prioritize improvements systematically based on impact to on-call burden and reliability Design and implement solutions that address the root causes of incidents Eliminate single points of failure in critical paths Implement patterns for graceful degradation and rapid recovery Build comprehensive observability, logging, metrics, and tracing infrastructure Identify and automate repetitive manual work that burdens operational staff Establish organizational standards and expectations for reliability Design and maintain runbooks, playbooks, and incident response processes Create feedback loops from incidents to systemic improvements Support CI/CD pipelines that enable safe, frequent deployments Develop operational tooling (dashboards, alerts, automation) Reduce friction in how engineers interact with infrastructure and deploy code Scale infrastructure responsibly as the organization grows Optimize platform reliability, performance, and cost through capacity planning, workload tuning, and architectural tradeoffs Own the technical strategy and roadmap for infrastructure, reliability, and operational posture Mentor engineers across the organization on operational thinking and reliability engineering Lead architecture reviews and establish technical standards Build organizational practices and knowledge that outlast any single engineer &nbsp; Who you are:&nbsp; 5–8+ years of software engineering experience with demonstrated expertise in infrastructure, operations, reliability engineering, or SRE Staff-level technical depth with ownership of significant platform decisions at scale Proven ability to manage complex trade-offs and defend technical direction Experience carrying the pager; understanding of on-call burden from lived experience Demonstrated pattern recognition; ability to design systemic solutions rather than one-off fixes Expert-level infrastructure-as-code (Terraform); comfortable with complex multi-environment deployments Docker and container orchestration expertise (Kubernetes or similar); experience designing or improving deployment pipelines Deep familiarity with Node.js and TypeScript in production environments Substantial AWS experience (EC2, RDS, Lambda, CloudWatch, VPC, load balancers, auto-scaling, managed services) Understanding of AWS architecture patterns and cost optimization Proficiency in scripting/automation languages (Python, Go, Bash); ability to write maintainable, scalable automation Hands-on experience designing and implementing comprehensive monitoring, logging, metrics collection, and distributed tracing Ability to instrument systems for visibility and rapid diagnosis Experience optimizing systems at scale and handling growth challenges Strategic thinking about capacity planning, resource requirements, and cost management Understanding of relational databases, including performance considerations and optimization Knowledge of networking concepts, caching patterns, and load balancing strategies Understanding of distributed systems concepts and failure modes Comfortable with AI/LLM tools (Claude, ChatGPT, Cursor, etc.) and uses them effectively in day-to-day work Ability to validate AI/LLM output and use it as a jump-off point (ask better questions, iterate, and verify with real evidence) Experience experimenting with AI for infrastructure automation, code generation, and problem-solving Proactive thinking about how AI can accelerate platform engineering work Experience leading the design of resilient systems and conducting architecture reviews Proven ability to elevate other engineers' capabilities and establish technical standards Strong communication skills; able to explain technical complexity to diverse audiences Ability to write clear ADRs and technical documentation that guides future decisions Demonstrated ability to influence technical direction without formal authority &nbsp; Our Values: Relentlessly Prioritize the Customer Own Outcomes Be Straightforward Act Now &amp; Iterate Grit Decide with Data&nbsp; Hire and Develop A Players Be Coachable Organize and Plan Expect and Embrace Change &nbsp; Benefits and Perks: Work with a talented but humble team Competitive compensation and equity Weekly paid family meal 401k, medical, dental, and vision insurance Flexible PTO Policy 15.5 company-paid holidays including Juneteenth, MLK Day&nbsp;and a 1-week company shut down To support remote work conditions, AudioEye provides each employee a one-time stipend of $300&nbsp; We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All AudioEye recruiting email communications will always come from the&nbsp;@greenhouse.io domain&nbsp;or&nbsp;audioeye.com. Any outreach claiming to be from AudioEye via other sources should be ignored. Equal Opportunity Employer:&nbsp;We embrace equal employment opportunity. AudioEye is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We welcome and encourage applications from candidates of all backgrounds, abilities, and seek to ensure that all candidates have the opportunity to showcase their skills and qualifications during the hiring process. Please email accommodations@audioeye.com if you require an accommodation.&nbsp; Notice to Staffing Agencies:&nbsp;It is our policy that any and all contact with third party staffing vendors come through our Talent Acquisition department directly. We have established a preferred network of staffing partners that we engage with if and when we deem necessary. We ask that staffing agencies refrain from contacting our executives, hiring managers, or employees directly. Unsolicited resumes and inquiries will not be considered or responded to. Thank you for your understanding and cooperation.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;

Staff Engineer, Platform Engineering & Operational Health

About the Team At AudioEye, we believe access to digital content is a fundamental right, not a privilege. Our mission is clear: eliminate every barrier to digital accessibility so that everyone, regardless of ability, can experience the web without limitations. We are a team of passionate problem-solvers who are driven by purpose and impact. Every challenge we tackle moves us closer to a future where creating accessible experiences is the standard. If you’re looking for meaningful work where you can drive real change, influence how people with disabilities experience the internet, and be part of a mission that matters, AudioEye is the place for you. &nbsp; About the Role We're looking for a freelance Brand &amp; Motion Designer to join our small, in-house creative team on a part-time, contract basis.&nbsp;The work spans ad creative, blog assets, editorial layout, simple motion design, and lightweight video editing, so we're looking for someone with real range and a point of view. This is a great fit for a designer who leads with craft, has strong opinions about type, and gets excited by translating dense, technical subject matter into something people actually want to look at. You test design concepts quickly, communicate clearly, and can manage your own projects. &nbsp; How you’ll Contribute:&nbsp; Ad creative and blog assets that translate complex topics (accessibility law, compliance standards, technical concepts) into work that's considered, visual, and well-crafted Layout and editorial design for guides, reports, and collateral with a strong eye for typography, hierarchy, spacing, and grid systems Motion design and video editing that brings static assets and product spotlights to life Cross-functional collaboration with brand, content, product, and digital marketing teams &nbsp; Who you are:&nbsp; 3 - 5 years of design experience with a portfolio showing illustration, editorial design, and conceptual range Able to execute motion design and video editing independently in After Effects and Premiere Pro (or equivalents). This role does not need to be a motion specialist, but you should be comfortable with LottieFiles and basic timeline work Figma fluency, and a habit of pulling references, building moodboards, and designing inside a layered brand system Familiarity with AI and generative image tools. We won't lean on them heavily, but you should feel comfortable prompting and iterating as needed Self-directed, communicative in writing, and able to overlap with PST timezone morning meetings at least twice a week Bonus points for accessibility awareness such as WCAG color contrast and inclusive design principles &nbsp; Our Values: Relentlessly Prioritize the Customer Own Outcomes Be Straightforward Act Now &amp; Iterate Grit Decide with Data&nbsp; Hire and Develop A Players Be Coachable Organize and Plan Expect and Embrace Change &nbsp; We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All AudioEye recruiting email communications will always come from the&nbsp;@greenhouse.io domain&nbsp;or&nbsp;audioeye.com. Any outreach claiming to be from AudioEye via other sources should be ignored. Equal Opportunity Employer:&nbsp;We embrace equal employment opportunity. AudioEye is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We welcome and encourage applications from candidates of all backgrounds, abilities, and seek to ensure that all candidates have the opportunity to showcase their skills and qualifications during the hiring process. Please email accommodations@audioeye.com if you require an accommodation.&nbsp; Notice to Staffing Agencies:&nbsp;It is our policy that any and all contact with third party staffing vendors come through our Talent Acquisition department directly. We have established a preferred network of staffing partners that we engage with if and when we deem necessary. We ask that staffing agencies refrain from contacting our executives, hiring managers, or employees directly. Unsolicited resumes and inquiries will not be considered or responded to. Thank you for your understanding and cooperation.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;

Brand & Motion Designer

About the Team At AudioEye, we believe access to digital content is a fundamental right, not a privilege. Our mission is clear: eliminate every barrier to digital accessibility so that everyone, regardless of ability, can experience the web without limitations. We are a team of passionate problem-solvers who are driven by purpose and impact. Every challenge we tackle moves us closer to a future where creating accessible experiences is the standard. If you’re looking for meaningful work where you can drive real change, influence how people with disabilities experience the internet, and be part of a mission that matters, AudioEye is the place for you. &nbsp; About the Role We're looking for a freelance Brand Designer to join our small, in-house creative team on a&nbsp;part-time, contract basis.&nbsp;The work spans ad creative, blog assets, editorial layout, simple motion design, and lightweight video editing, so we're looking for someone with real range and a point of view. This is a great fit for a designer who leads with craft, has strong opinions about type, and gets excited by translating dense, technical subject matter into something people actually want to look at. You test design concepts quickly, communicate clearly, and can manage your own projects. &nbsp; How you’ll Contribute:&nbsp; Ad creative and blog assets that translate complex topics (accessibility law, compliance standards, technical concepts) into work that's considered, visual, and well-crafted. Layout and editorial design for guides, reports, and collateral with a strong eye for typography, hierarchy, spacing, and grid systems. Motion design and video editing that brings static assets and product spotlights to life. Cross-functional collaboration with brand, content, product, and digital marketing teams. &nbsp; Who you are:&nbsp; 3 - 5 years of design experience with a portfolio showing illustration, editorial design, and conceptual range. Figma fluency, and a habit of pulling references, building moodboards, and designing inside a layered brand system. Familiarity with AI and generative image tools. We won't lean on them heavily, but you should feel comfortable prompting and iterating as needed. Self-directed, communicative in writing, and able to overlap with US Pacific timezone morning meetings at least twice a week. Able to execute motion design and video editing independently in After Effects and Premiere Pro (or equivalents). You don't need to be a motion specialist, but you should be comfortable with LottieFiles and basic timeline work. Bonus points for accessibility awareness such as WCAG color contrast and inclusive design principles. &nbsp; Our Values: Relentlessly Prioritize the Customer Own Outcomes Be Straightforward Act Now &amp; Iterate Grit Decide with Data&nbsp; Hire and Develop A Players Be Coachable Organize and Plan Expect and Embrace Change &nbsp; We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All AudioEye recruiting email communications will always come from the&nbsp;@greenhouse.io domain&nbsp;or&nbsp;audioeye.com. Any outreach claiming to be from AudioEye via other sources should be ignored. Equal Opportunity Employer:&nbsp;We embrace equal employment opportunity. AudioEye is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We welcome and encourage applications from candidates of all backgrounds, abilities, and seek to ensure that all candidates have the opportunity to showcase their skills and qualifications during the hiring process. Please email accommodations@audioeye.com if you require an accommodation.&nbsp; Notice to Staffing Agencies:&nbsp;It is our policy that any and all contact with third party staffing vendors come through our Talent Acquisition department directly. We have established a preferred network of staffing partners that we engage with if and when we deem necessary. We ask that staffing agencies refrain from contacting our executives, hiring managers, or employees directly. Unsolicited resumes and inquiries will not be considered or responded to. Thank you for your understanding and cooperation.&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; &nbsp;

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